Latest / New Teacher Talk / Ep 132: The Mentorship Mindset: Build Trust and Transform Your Teaching
Transcript
- 0:02Hello and welcome to New Teacher Talk,
- 0:04where we bring you essential conversations and tips to
- 0:08support aspiring and early career teachers.
- 0:11Whether you teach in a big city, a small town,
- 0:14or anywhere in between,
- 0:16we are here to help you succeed in your classroom.
- 0:20Hello, my name is Mary Ellen Friel, and
- 0:22I am a National Board Certified Teacher in Exceptional
- 0:25Needs.
- 0:26I retired from teaching full-time and now am mentoring
- 0:29National Board candidates along with the pleasure of
- 0:31mentoring teachers through Edifying Educators.
- 0:35Right now, I am working with two teachers from Baltimore,
- 0:38Maryland.
- 0:39Previously, I was able to work with teachers from Texas.
- 0:43I am also one of the 3NBCTs who provide personalized
- 0:46professional learning to educators and National Board
- 0:49candidates.
- 0:50Today, I'm gonna talk about embracing mentoring.
- 0:53I hope you leave with one thought and two important skills
- 0:56to keep in mind as you embrace mentoring.
- 1:02So what does it mean to embrace mentoring? Well, to me,
- 1:04to embrace mentoring means that you see the work as an
- 1:06investment in your practice and your development as a
- 1:09professional.
- 1:11Sometimes mentoring relationships are required, a
- 1:14condition of employment or completing your state
- 1:17certification.
- 1:18If you see the mentoring as compliance,
- 1:21you're not embracing it, but you are complying with it.
- 1:24You're going with the flow.
- 1:26You don't fight it,
- 1:27but you don't reflect and open yourself to it.
- 1:30You go through the motions, you fill out the forms,
- 1:32you meet with your mentor or mentee,
- 1:34you give responses and so on.
- 1:37That doesn't mean things can't change,
- 1:40that you can move from complying to embracing.
- 1:43When you see mentoring as part of your development and
- 1:45influencing your ability to impact your students,
- 1:48you are embracing.
- 1:50Now this embrace goes both ways, mentor and mentee.
- 1:54So how do you begin to embrace mentoring?
- 1:57You can't embrace something just by disposition or wish
- 2:01position alone.
- 2:03You don't embrace what you're not connected to.
- 2:06Embracing mentoring starts at the relationship.
- 2:09Relationships are at the core of mentoring,
- 2:11the core of our shared human experience.
- 2:15The pairing of mentors and mentees is often based on need
- 2:19an/or experience.
- 2:21In the beginning, especially,
- 2:23there's often a power dynamic.
- 2:25The mentor knows more,
- 2:26and the mentee needs to acquire knowledge.
- 2:30The mentor has experience,
- 2:32and the mentee needs to utilize that experience.
- 2:36Does the mentee have an instructional need?
- 2:38Is the mentee a new hire with experience educating other
- 2:41students, or is the mentee a new educator?
- 2:46So initially the relationship might not feel like a
- 2:48partnership.
- 2:49It might feel uneven,
- 2:51but I believe to embrace means both for the mentor and the
- 2:55mentee, embracing the work, each one benefiting,
- 3:00each working for the benefit of students.
- 3:03How do you set the tone for this embrace?
- 3:06Setting the tone starts at having a shared purpose for the
- 3:09mentoring.
- 3:10Having that conversation between mentor and mentee is
- 3:13important.
- 3:14To me,
- 3:15the shared purpose should always come back to the students.
- 3:19Should always be about impacting the students' learning.
- 3:23But to really embrace, we need to trust each other.
- 3:26I believe it falls on both mentor and mentee to begin to
- 3:28set the tone of trust from the start.
- 3:31The mentor needs to take the lead initially, perhaps,
- 3:34but both own the outcome.
- 3:37Getting to know each other as individuals, as adults.
- 3:40What are your hopes, your concerns, your background?
- 3:44This time investment gives context to later conversations,
- 3:48too.
- 3:49One cannot have difficult conversations unless you can have
- 3:53small, everyday conversations.
- 3:56However,
- 3:56it's important that both mentor and mentee understand why
- 3:59this getting to know you period is important.
- 4:02Why sharing general information about each other matters
- 4:05and why it helps us meet our mentoring purpose,
- 4:08impacting students.
- 4:10This is about building trust.
- 4:13If we don't know each other as people,
- 4:15how can we share practice?
- 4:17Trust takes time to develop.
- 4:20As a mentor, I'm asking the mentee to share their hopes,
- 4:23concerns, weaknesses, ideas.
- 4:25As a mentor, I'm gonna be listening to struggles,
- 4:28successes,
- 4:29and sharing feedback and options with the mentee.
- 4:32How can a person do this without trust?
- 4:35Starting to know each other as people is a start,
- 4:38but it's also important to discuss that purpose.
- 4:42So this conversation might be initiated by the mentor or
- 4:45the mentee.
- 4:46When I know a purpose, I know how to engage better.
- 4:50I know where I'm going.
- 4:52So both of these actions,
- 4:53the getting to know you as an individual and knowing the
- 4:55purpose, sets the trusting tone from the start.
- 5:00This mentoring time is about engagement in the work,
- 5:02about impacting kids.
- 5:05And speaking of time, I just wanna do a side note here.
- 5:08Being punctual matters,
- 5:10especially for the mentor in the beginning. Not showing up
- 5:15or being habitually late to meetings that agreed upon times
- 5:18can be a deal breaker or a mentee in the beginning.
- 5:21Being on time and communicating when obstacles occur in a
- 5:25timely manner is an important habit.
- 5:28That way,
- 5:28mentees see your commitment and see how you view mentoring
- 5:31as important.
- 5:32This can change that view of mentoring from compliance to
- 5:36embrace.
- 5:37So now that we've kind of talked about these dispositions
- 5:40and building trust,
- 5:42what are some of the skills you need to develop to assist
- 5:45in embracing mentoring?
- 5:48Well,
- 5:48embracing mentoring means developing your skills of active
- 5:50listening and giving feedback.
- 5:53So first, active listening.
- 5:55We hear about active listening,
- 5:56and we all agree it's important, but do we listen actively?
- 6:00That's an ongoing question for each of us.
- 6:03An underlying principle of active listening is also
- 6:05assuming best intentions from the speaker,
- 6:08especially in mentoring.
- 6:10This is important.
- 6:12Sometimes when we communicate in an unclear manner,
- 6:15and this could be because we're nervous,
- 6:17this could be because we're new to the practice,
- 6:20we could be creating some impressions that may or may not
- 6:23be how the speaker feels.
- 6:25Assuming best intentions mindset pushes you to seek to
- 6:29understand instead of running up the ladder of inference.
- 6:32This mindset keeps you open to new perspectives and can
- 6:36lead to a productive conversation instead of a positional
- 6:39conversation or an adversarial conversation,
- 6:43ruining the trust.
- 6:45Having a best intentions mindset is grounded in empathy,
- 6:49that willingness to see another person's perspective,
- 6:52that leaving judgments aside by relating to feelings and
- 6:57acknowledging those feelings.
- 7:00Word choice also plays in here too, so be careful.
- 7:04Let's do an example.
- 7:05This happened to me.
- 7:06One mentee was always referring to the barriers faced by
- 7:10ELL learners, especially newcomers.
- 7:13The conclusion to me felt as if the mentee had just
- 7:16accepted these barriers.
- 7:18There was nothing to do about them.
- 7:19One just had to accept them.
- 7:22Now that was me climbing that ladder of inference, right?
- 7:25So the first thing I did was I began by acknowledging the
- 7:28frustration of being the teacher of someone facing these
- 7:31barriers,
- 7:32that feeling of not having power to change the barriers and
- 7:36the feeling of frustration you feel as a student struggles,
- 7:39and you're not sure what to do about it.
- 7:42Then, as the mentee and I began to unpack this,
- 7:46and I sought to understand what she meant by barriers and
- 7:49what she meant and who are these students,
- 7:52this led to the conversation becoming more about strengths
- 7:56of the students as individuals,
- 7:58followed by the needs that the students have individually.
- 8:03Then we were able to have conversation around how to
- 8:05leverage these strengths while supporting the needs.
- 8:09I think the mentee left with actionable steps instead of
- 8:12those feelings of acceptance or hopelessness of frustration
- 8:16toward the barriers.
- 8:18The mentee left with a plan of what she could do to help
- 8:21alleviate these barriers.
- 8:24Now active listening has nonverbal cues, too.
- 8:27Nonverbal cues such as keeping your body open with arms
- 8:31uncrossed, open hands, relaxed muscles, relaxed tension,
- 8:36slightly leaning forward toward the speaker and nodding is
- 8:40appropriate.
- 8:41All of these things can show that you're following the
- 8:43conversation.
- 8:45All of these nonverbal cues show you value what the
- 8:48person's
- 8:48saying. As both a mentor and mentee, we need to keep in mind what our body is doing and what we want it to communicate.
- 8:56The second skill I'd like to talk about is giving and
- 8:58receiving feedback.
- 9:00I'll start with giving or the mentor,
- 9:02and then discuss receiving.
- 9:05Now when a mentor gives feedback,
- 9:06say on a lesson or a situation, again,
- 9:09you can feel that power imbalance.
- 9:11The mentee may feel that they know less or they've done
- 9:14something wrong.
- 9:16So I'm just gonna do whatever you tell me.
- 9:18This is why trust is so important.
- 9:21It's also important to keep in mind for both mentor and
- 9:24mentee that the sharing of your thoughts and feelings
- 9:27matters and often the sharing can lead to better outcomes.
- 9:32So be engaged, embrace the moment, again,
- 9:35why relationship and trust is so important.
- 9:38So after setting a mutually agreed upon time and place
- 9:42along with the purpose of the feedback, for our example,
- 9:46let's just use, you wanted feedback on a created organizer.
- 9:52Here are the five steps that I would use.
- 9:54I've seen other frameworks with more steps,
- 9:56but this is what I find.
- 9:59I'll describe each step for the mentor and then I'll
- 10:01describe it for the mentee.
- 10:03Remember being engaged in mentoring takes both of you.
- 10:07So the mentor first, first start with active listening,
- 10:10seek to understand.
- 10:12In our scenario,
- 10:13the purpose of this meeting is to give feedback on an
- 10:16organizer created by the mentee.
- 10:19I would start by asking the mentee,
- 10:22how do you feel about this organizer?
- 10:24What do you see going on with it?
- 10:26Tell me what you want me to know about it.
- 10:29Hopefully at that point, the mentee would respond.
- 10:31I would then want to repeat back what I heard.
- 10:34It is important that you make sure that we agree on what
- 10:37we're saying.
- 10:39So I'd want to repeat that back,
- 10:41or I might want to ask clarifying questions.
- 10:44Then I'd always want to go back and summarize that
- 10:46explanation and then ask for that confirmation that what
- 10:49I'm saying is correct.
- 10:51This shows not only respect,
- 10:52but it also clarifies any misinformation or misconceptions.
- 10:56So important.
- 10:57So give this step the time that it needs.
- 11:00This is also a spot where your think time and your wait
- 11:03time might come into play.
- 11:05Again, though, as you're working,
- 11:07be aware of that body language.
- 11:08Is it saying something like, hurry up?
- 11:11Are you feeling tense?
- 11:12Check in with it.
- 11:13Make sure it's communicating what you want it to
- 11:16communicate to.
- 11:25The second step after I've heard the perspective from the mentee around this organizer is I'm going to share what I saw or heard. I
- 11:26want to keep these responses as actions,
- 11:29as something evidence, right?
- 11:31So I might say something like,
- 11:33I see that you have 15 questions on this organizer.
- 11:37Now as the mentor,
- 11:37it's important for me to then seek to understand.
- 11:41So after I've shared my observations,
- 11:43it's important that I understand the mentees thinking
- 11:46around them, the rationale, right?
- 11:48Their perspective.
- 11:50So for example, with the 15 questions,
- 11:52I might ask the mentee about it, and they might say to me, W
- 11:55ell,
- 11:55I included 15 questions because after all these are ninth
- 11:58graders.
- 11:59Or they may say something like, Well,
- 12:02all 15 really relate back to my goal.
- 12:05And I might follow that up with a little more information
- 12:07so I can better understand this alignment that they've
- 12:10created.
- 12:11I want to keep it around the students and their learning.
- 12:14And I want to keep it around what I saw as I seek to
- 12:17understand.
- 12:18This is also where some active listening would play in too.
- 12:21I may summarize what I heard the mentee say and get
- 12:25confirmation that I'm correct.
- 12:28Once I feel it, I've gotten that confirmation.
- 12:30I may offer my feelings.
- 12:33Offering your feelings of how perhaps difficult it can be
- 12:37to create an organizer from scratch.
- 12:39Or I might offer my feelings that some of your struggling
- 12:43students may feel overwhelmed by all of those questions.
- 12:48Mentees do want to know what you think.
- 12:51They want your opinion.
- 12:52But if you don't make sure you understand the context
- 12:55first, as in the previous step,
- 12:58you might not get that reflective moment that you're
- 13:00looking for.
- 13:02So once they share all of the feedback and the mentee has
- 13:06had an opportunity to respond,
- 13:08we're going to want to talk about options.
- 13:11So for the sake of argument, let's come back and say,
- 13:14the mentee has told me that the 15 questions are necessary
- 13:17because not only do they relate to the goal,
- 13:20but they offer her some insight into what needs to be
- 13:23retaught before the unit final exam, right?
- 13:27So we might talk about then maybe, well,
- 13:29what are some other ways I can get that input into what the
- 13:33students know before the final exam, right?
- 13:37This becomes a bit more of options,
- 13:39brainstorming ideas than maybe thinking through pros and
- 13:43cons, right?
- 13:44You might even share an idea that worked for you.
- 13:47But at the same time, as all of the sharing is coming out,
- 13:50be understanding if some of these options are not a fit for
- 13:55the mentee.
- 13:56If you notice that their body language is kind of bristling
- 13:59or perhaps confused by one of them.
- 14:02The last step,
- 14:03once you've kind of gone through all of these options,
- 14:05is space.
- 14:07And space is important for both the mentor and mentee.
- 14:10Space gives that chance to reflect and time for both to
- 14:13think about it in a respectful way.
- 14:15Sometimes we just need space to let an idea or thought
- 14:19simmer.
- 14:21We're not always ready to move it to that next step.
- 14:25If your mentee needs space,
- 14:26then we really suggest that we meet soon,
- 14:28perhaps in a day or two,
- 14:30and we give ourselves time to really reflect and decide
- 14:33what makes sense.
- 14:35So now that we've looked at those steps for the mentor,
- 14:39let's look at what the mentee is doing.
- 14:41So when the mentor is actively listening, so is the mentee.
- 14:45That's their first step too.
- 14:46They're sharing what they believe is the purpose of the
- 14:49meeting.
- 14:50Again, mentees, if you're not sure, ask,
- 14:52and think about your body language and the ladder of
- 14:55inference for you and being open to sharing perspective.
- 14:58This is why trust matters because when I trust you,
- 15:01I am more open.
- 15:03So again, if the mentee is asked, you know,
- 15:06what were your thoughts around your organizer?
- 15:08You know,
- 15:08why did you decide to create the organizer the way you did?
- 15:12They can share that thinking behind it.
- 15:15And they're not afraid to say things like, Well,
- 15:17I had seen a previous organizer we used with the same
- 15:20format that went really well.
- 15:22So I wanted to use that format for this assignment.
- 15:26And that's what I was trying to do.
- 15:28So when you hear it again,
- 15:30the mentor may then summarize what you said,
- 15:33it's up to the mentee then to listen and respond to listen
- 15:36and confirm that that summary is correct.
- 15:38So we're all on the same page.
- 15:41So as the mentor shares their observations, again,
- 15:44another moment of active listening.
- 15:46When they finish,
- 15:47the mentee can say back to them any clarifying questions of
- 15:51things they didn't understand or things that they want more
- 15:53detail on.
- 15:55In our example of this organizer,
- 15:58perhaps the mentee wants to say,
- 16:00I'm not sure what you mean by alignment to the goal.
- 16:04So this moment helps us both unpack our thinking,
- 16:08helps us both slow down.
- 16:10As you know,
- 16:11teachers do about a million things before lunch.
- 16:14So sometimes our actions have been decided so quickly that
- 16:17we're not even able to articulate all the thinking that
- 16:21really went into it.
- 16:22So this slowing down is very helpful.
- 16:26Once you've set it back and you've clarified what these
- 16:29observations that you heard from your mentor,
- 16:32then the mentee needs to offer their perspective.
- 16:35While you've heard what the mentor has seen,
- 16:37such as the 15 questions on the organizer,
- 16:41and maybe they share that they think it's a lot for your
- 16:43struggling students to get through,
- 16:45here's where the mentee could offer their perspective.
- 16:49And at that point, they may say, yeah, you know,
- 16:51it could be really hard for them.
- 16:53I think maybe,
- 16:54maybe I should highlight the ones I want them to know,
- 16:58or maybe there's something else I could have done to make
- 17:00it easier for them.
- 17:01Or they may say, I know, and I know they struggle,
- 17:06but I'm not really sure if I can go with any less questions
- 17:09when I've got to get them ready for this unit test.
- 17:12I don't really know.
- 17:14So then at that point, we both go into options.
- 17:17So now we've kind of also clarified what it is we want to
- 17:20offer options on.
- 17:21And maybe it is around these struggling students and having
- 17:2415 questions.
- 17:25And here,
- 17:26both are putting out ideas and asking clarifying questions.
- 17:31So far, if we've narrowed it down to where our thought is,
- 17:34is 15 questions too much for struggling readers,
- 17:38and we start throwing those options out there?
- 17:41Well, is there a way it could be read to them?
- 17:43Is there a way it could be a Google Doc,
- 17:44and they could listen online with, you know,
- 17:47text-to-text to voice?
- 17:49Is there a way that you could highlight the important
- 17:51questions?
- 17:52Is there a way that you create two sets of questions and
- 17:56the struggling or all kids could choose which set they want
- 17:59to answer to?
- 18:01So, this also is a place, especially for the mentee,
- 18:05where you need to let the mentor know if an option doesn't
- 18:08feel right, or comfortable, or even doable in your class.
- 18:12So take that option that we threw out there about having
- 18:15two sets of questions, and they could choose.
- 18:18Maybe they don't feel comfortable because to them it looks
- 18:21like that you're really watering down the assignment,
- 18:24or they're not comfortable because, well,
- 18:26then how will I know if they need to know these things for
- 18:28the test?
- 18:30So this is when the mentee should be sharing those things
- 18:33so we can continue to brainstorm and come back with a way
- 18:36that works for this class, this teacher, and these kids.
- 18:42Last is taking space.
- 18:44If you're a mentee and you're just feeling overwhelmed or
- 18:47you're really not sure of your own next step,
- 18:49this is a point where you just need to say, C
- 18:52an I mull this over?
- 18:54Can I take some time?
- 18:56It is always okay to say I need time to think.
- 18:59Can we meet later?
- 19:00I hope you have enjoyed our time together as much as I
- 19:03have.
- 19:04I'm leaving you with my thoughts around the importance of
- 19:06building trust through actions and words.
- 19:08We need to clarify that purpose of mentoring,
- 19:11which to me is impacting student learning.
- 19:14We need to build trust by knowing each other as
- 19:17individuals.
- 19:18This trust must start from the beginning in order to
- 19:21embrace all that mentoring can offer.
- 19:24The two skills to develop are active listening and
- 19:27feedback.
- 19:28I offered my thoughts on seeking to understand as a
- 19:31mindset.
- 19:32This is so key to embracing and mentoring.
- 19:35When we understand, we can be more effective.
- 19:38I also offered a five-step process for sharing feedback for
- 19:42both mentors and mentees.
- 19:44I'd like to thank you for listening,
- 19:46and I hope you found one idea to embrace mentoring.
- 19:51Thanks for joining us for today's episode of New Teacher
- 19:54Talk.
- 19:55Stay engaged by following us on
- 19:57Instagram @NewTeacherTalk for your Tuesday Teacher Resource and Thursday Thought. If you found value in today's discussion, hit that follow button and share with your community. No matter where you teach, we've got your back.