Latest / Business of Tech: Daily MSP News & IT Services Analysis

Chad Gaydos on AI Moving Procurement from Record-Keeping to Automated Decision Execution
The episode highlights a structural transition from software systems that record tasks to platforms that actively participate in business decisions, particularly through agentic AI in procurement. This shift is anchored in the adoption of AI-driven SaaS solutions by mid-market organizations, as seen with Procurify, which reports managing over $100 billion in organizational spend. The mechanism moves beyond basic automation, assigning software agents responsibilities that were traditionally human—such as flagging compliance breaches or routing approvals—directly within operational workflows…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.