
The Power of Networking in the Towing Field
What can you learn from a towing company that models its business after Chick-fil-A? A lot, it turns out! As we chat with Wes Wilburn, we take you behind the scenes of the Griffin and Griffin towing company in Columbus, Georgia. The company emulates the customer service and attitude of Chick-fil-A, and we touch on how one of their operators, Chuck Griffin, landed in the towing industry through the Boys and Girls Club. Plus, stay tuned for some exciting news from the American Towing Recovery Institute that aims to boost efficiency among towing operators.
Networking is the lifeblood of any…
The skinny
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