Latest / King Dems Podcast | Growth Mindset, Leadership, AI and Business Insights / Breakthrough Strategies and Growth Mindset with Ted Santos
Transcript
- 0:00So how does artificial intelligence fit into your
- 0:03philosophy of destruction now? Is it a tool?
- 0:07Is it a threat? Is it a mirror?
- 0:09Is it an amplifier? And what brilliant strategies
- 0:12can leaders for leadership in this age and time, you know,
- 0:17adopt using artificial intelligence to achieve progress
- 0:22for their teams, the organisations and of course, in
- 0:25their personal life? Before we dive back into today's
- 0:27conversation, I want to share something important this
- 0:29episode. A pay partnership with Better
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- 1:37yourself. Welcome to the King Dems
- 1:44podcast, where we share the stories of extraordinary people
- 1:47and dissect hot, relevant topics that shape our world.
- 1:51From visionary leaders to trailblazing creatives, we
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- 2:00real questions. This isn't just conversation,
- 2:03it's transformation. The Kingdom's podcast Your next
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- 2:14Your live, ladies and gentlemen, you once again welcome to the
- 2:17Kingdom's podcast and diagram for CFO and today Champions.
- 2:22Welcome back. If you caught our first
- 2:25conversation with Ted Santos, you know he is not your typical
- 2:30strategist. He's a leadership disruptor who
- 2:34believes the key to growth lies in creating problems
- 2:38intentionally. Today, we dive even deeper into
- 2:42the disruptive leadership model, how it transforms CEOs,
- 2:47Rishabh's company culture and specs, exponential
- 2:51breakthroughs. Buckle up, this episode will
- 2:53challenge how you think about leadership forever.
- 2:57Let's get right in a rumble. Introduce them first.
- 3:03Fight out of the blue corner. A leadership coach with multiple
- 3:08years of experience. His name is the one, the only
- 3:13Ted, Teddy, no Pendergrass, Santos and each DZ out of the
- 3:22red corner. A cohost, the world's best sales
- 3:25and marketing expert in the world.
- 3:29Noel, let us go. I'll give it over to the cohost.
- 3:36Ted, thanks so much for joining us again on another episode.
- 3:41Your first episode was incredible, talking about
- 3:44paradigm shifting for entire businesses.
- 3:46Like I said before, and I'll say it again, it's just such a
- 3:49monumental skill and such an essential part of leadership
- 3:53through any type of corporate business.
- 3:55But even as individuals, it's something that we all need to
- 3:58take to heart and bring into our daily practise when it comes to
- 4:03the stories that we're telling ourselves.
- 4:06So you practise breaking apart the science of creating
- 4:11problems. You've said if a CEO isn't
- 4:15creating problems that they should be retrained, and you
- 4:19specifically talk about the ability of CEOs to create
- 4:25problems and create chaos in their businesses in order to
- 4:28move through these paradigms. That's a very, very bold take
- 4:32when we are so excited to dive in with you.
- 4:35What kind of problems should leaders be creating and how?
- 4:41I know you've mentioned in your last episode that they shouldn't
- 4:43be avoiding chaos and that it's actually about running straight
- 4:47through it. Does that involve that chaos
- 4:49turning destructive, or is it about alchemizing it into
- 4:53another way? Kind of two questions there for
- 4:55you. So you said the nice version
- 4:57first, thanks for inviting me back.
- 4:59It's my pleasure to be here a second time.
- 5:01It's an honour. So thank you.
- 5:02And for two, yes, I said if your CEO is not creating problems
- 5:07they should be retrained. But I also said they should be
- 5:09fired or retrained since most break breakthrough initiatives
- 5:13fail in organisations. There's a good chance they fail
- 5:17because they become chaotic and people are not trained to be
- 5:21able to navigate or manage themselves in the face of chaos.
- 5:25So the punch line in the last video was chaos is not chaos,
- 5:29it's how you see yourself and how you see what's occurring.
- 5:33So something happens and your interpretation is this is chaos,
- 5:37I need to get away from it. And that's when it becomes
- 5:40destructive. It becomes something you want to
- 5:42get away from. So we've talked about Steve Jobs
- 5:46and how I'll give a different example.
- 5:48There's a story of Steve Jobs going to Xerox Park and he comes
- 5:53back to Apple and he goes to his head of product development and
- 5:57says, look, I want you to make me a device.
- 6:00And it should have this kind of functionality.
- 6:03It should be about this size and I need this, you know, done
- 6:07soon. The guy see.
- 6:09So he walks into a guy's office and and makes this request.
- 6:13And I saw the interview, and the guy says the first thing he
- 6:16thought was, what was Steve smoking today?
- 6:20He must be high. He's asking me to do something
- 6:23that makes no sense. And he said after he had that
- 6:26whole conversation with himself, the next thing he said is, well,
- 6:29I have a job. I guess I better get to work.
- 6:31So he went to a drugstore, and he started looking for things
- 6:35that would help him create what fulfils Steve's request.
- 6:39Do you guys have any idea what that innovation, what the item
- 6:43was that Steve Jobs asked him to make?
- 6:46No, I. Need to maybe to put a phone or
- 6:53put a computer into a phone possibly.
- 6:55No, it was this. The wireless mouse.
- 6:58Not wireless. It was the first mouse.
- 7:00It was made of wood. So the guy, he had no idea.
- 7:04So the Xerox, they had a division called Xerox Parc,
- 7:07which which was responsible for many innovations and they just
- 7:11didn't know how to market it. So Steve Jobs went there, took a
- 7:14tour, came back and he had, he couldn't show the guy the mouse.
- 7:20He had to abstractly describe it and say, I wanted to have this
- 7:24kind of functionality. And the guy had to take that
- 7:27abstraction and then turn it into something physical.
- 7:30And so it was, it was that he basically created a problem.
- 7:35And as, and as the guy in the interview is saying, his first
- 7:38thought was Steve Jobs must be high.
- 7:41Like he must have smoked some great stuff.
- 7:43But so this can happen in your organisation when you create
- 7:47problems that people are like, oh, you're asking me to do
- 7:50something that makes no sense. Maybe you're high.
- 7:52This is a stupid idea. No one's ever done it.
- 7:55And I've even seen it with employees saying, why are you
- 7:58asking me to do this? This makes no sense.
- 8:00And then after this guy finishes, he's got the first
- 8:05mouse for Apple and it was made of wood.
- 8:08And Steve Jobs didn't want it to do exactly what Xerox did.
- 8:12So it had no right and left click it.
- 8:15I think it just had one like we still see today.
- 8:18So this is one of the challenges that people have to deal with.
- 8:22So in the case of Apple, the guy was able to, after he finished
- 8:26criticising and doubting this being a good idea, he went and
- 8:31did his job and it was a successful start.
- 8:34He actually put them on the path of creating a mouse.
- 8:37So this is what happened so often.
- 8:40And if you as the leader, if you're having those
- 8:43conversations with yourself and saying, wow, this is this is a
- 8:46crazy idea. I don't think I'm ready.
- 8:48My people are not ready. I don't think it's the right
- 8:51time. How we're going to do it.
- 8:52If if you're just stuck with all these questions, then it will
- 8:56never launch, You know, just like sending a man to the moon.
- 9:00If we just thought it was a stupid idea, we would have never
- 9:03launched a rocket into space, nothing.
- 9:05So that's one of the things. So sometimes these ideas seem
- 9:09crazy initially, but when they're done and it's like, wow,
- 9:13computer mouse is just a common, no one even thinks about it
- 9:17being a big deal, but it was a big deal on that day until it
- 9:21was done. And so if if you're stuck with
- 9:24these limiting, limiting beliefs, then it can, it can be
- 9:28chaos that crashes and burns and nothing comes out of it.
- 9:32Yeah, I 100% agree with that. It's so funny how many
- 9:36inventions that we don't think about because they're so common
- 9:40now in our world right now that we don't understand how big of a
- 9:44deal it was or what type of crack we think someone was
- 9:49smoking when they came up with an idea.
- 9:51And it's wild right now. And I think that's a really
- 9:54amazing insight for a lot of leaders, entrepreneurs, and a
- 9:57lot of people that tune into our audience.
- 9:59Because right now, even moving through generative AI, we're
- 10:03kind of at the beginning of it being public knowledge and
- 10:07public information and us really building these systems that can
- 10:11be world, world impacting and world changing.
- 10:14A lot of them probably have similar ideas that seem so
- 10:18insane with something so simple, so I think that's just such a
- 10:22great insight. Are there any notes you happen
- 10:24to have on this type of structure that include anything
- 10:29like strategic tension or this kind of sounds like an oxymoron,
- 10:35but controlled disruption or growth catalysts kind of through
- 10:40this process? I know that we're speaking about
- 10:42chaos, which sounds like something very uncontrolled, but
- 10:46is there some part of your system when you're working with
- 10:49these teams that you do it in a controlled manner?
- 10:53So when you're looking to create breakthroughs, which can a lot
- 10:57of times be a paradigm shift, using the old paradigm to
- 11:02understand the new paradigm could create a lot of chaos.
- 11:06And that's where it sounds crazy and doesn't make sense.
- 11:09I say control is a myth. It doesn't even make sense to
- 11:12talk about trying to control anything because people can't
- 11:17even control what they think. Like if I were to say think
- 11:20nothing right now, whether it's the two of you or someone
- 11:24listening, to be able to just think nothing like turning off a
- 11:27light switch without seeing pictures, without hearing words,
- 11:31nothing. There are very few people who
- 11:33will do that very well. Which there there you go that
- 11:36shows you can't even control what you think.
- 11:38So why are you trying to control anything else?
- 11:41So how do you manage yourself in the face of when things are not
- 11:45going the way you want them to go and not being stuck with, I
- 11:49think we may have talked about identity.
- 11:51So people have an identity and that identity really informs you
- 11:56about what you can and cannot think.
- 11:58Like. People like me don't think like
- 12:00that We don't speak that way. We don't do things like that.
- 12:03And that you end up pigeonholing yourself, which then creates all
- 12:07these blind spots and limiting beliefs that seem like reality,
- 12:11except that was an identity that even existed before you were
- 12:15born. And you're living like it's the
- 12:16fact of life and you have no way out of it.
- 12:20So there becomes this automatic. It's, I hate to say this, it's
- 12:24like human beings respond like robots.
- 12:28There's a certain thing that occurs like a stimulus and you
- 12:32have this automatic response. Like there are certain words
- 12:35that you can say to people depending on what country you're
- 12:38in, what culture, and they have an automatic response.
- 12:41Like they don't even really know why they respond that way with
- 12:45that's what was given to them. You're supposed to respond to
- 12:48that this way. In my, in my book, even though
- 12:51my book is, is technically not about business.
- 12:54I talk about, I give a scenario in the book and I I ask, there
- 12:58are women who are basically interviewing me.
- 13:00And I asked if you've been in a relationship for two years and
- 13:04everything is going well. And the guy comes home and he
- 13:08has a dozen roses and he opens a little box that has A2 carat
- 13:12emerald shaped diamond ring in it.
- 13:14It's flawless. How are you going to feel?
- 13:17You're going to be upset, you're going to be angry.
- 13:19Like how would you feel Noella, if the guy you've been seeing
- 13:22for two years comes home? Dozen roses, little box.
- 13:25He opens in a nice shiny 2 carat emerald shaped diamond ring.
- 13:30It's beautiful. And.
- 13:32It's for you, right? But OK, so now here's the
- 13:35question. If he comes home with a dozen
- 13:39dandelions and he gets a rock in a yard about the size of A2
- 13:44carat ring, and he wraps it in some metal and opens the box and
- 13:48presents it to you, how you going to feel?
- 13:49Offended. OK.
- 13:52Now, which is actually a really good example because that's.
- 13:57In both cases, he presented flowers in a rock and one you're
- 14:01happy and the other one you're offended.
- 14:03Why? Like who told you you should be
- 14:05offended or happy? Strictly due to the
- 14:07association's based off of the labelling that we subscribe to
- 14:11associated with proposals, engagement and romance.
- 14:15And we build an entire identity around that, and we're locked in
- 14:19and nothing can exist outside of that, right?
- 14:23A dozen dandelions, like I don't want that.
- 14:26A rock in the yard. Go away.
- 14:28You don't love me. It's almost like it's really
- 14:32like a machine. It's a automatic response.
- 14:35Yeah, I think that's really powerful.
- 14:37We actually had a conversation in AI earlier.
- 14:39We actually had an extensive conversation about kind of about
- 14:44identity and kind of about labelling.
- 14:47But one of the, it reminds me of just when you're speaking about
- 14:52identities and how we just assume automatic nature or
- 14:55automatic actions or maybe workflows or schedules or really
- 15:00anything based off the labels that we put on ourselves.
- 15:03I'm a mother. So it just reminded me
- 15:05immediately of even just a term of mother.
- 15:07And like what we assume that means, you know, which a lot of
- 15:10times is overworking exhaustion, you know, self neglect, things
- 15:15like that. And those are natural.
- 15:17Like women naturally take on those types of trades just based
- 15:21off of the label and the assumption.
- 15:22So amazing, amazing insights for sure.
- 15:24And when it comes to relationships, like we've
- 15:28mentioned before, even though your book isn't necessarily just
- 15:31about business, we are the extent of our relationships and
- 15:35the identities we put on ourself, they go far beyond just
- 15:38the relationships we hold with each other.
- 15:40They flood into our work life as well.
- 15:43And we are essentially made-up of the people we spend the most
- 15:47time with. So I think it integrates quite
- 15:49perfectly. I think what we want to talk
- 15:51about next is the psychology of disruption.
- 15:58And I think AI is going to go go into that with us.
- 16:01So I'll address, but I want to address something you said you
- 16:04you said being a mother and burnout.
- 16:06It's because the prevailing conversation in society is how
- 16:11people get they're so burnt out. And that was the word after
- 16:14COVID, people are burnt out. If you listen to what you said,
- 16:18there is this conversation that people, both men and women,
- 16:23women especially, are listening to that says, as a mother, if I
- 16:27do all these things, I'm going to be burnt out.
- 16:29And what do you think happens if you keep telling yourself you're
- 16:32going to be burnt out? And so I'm saying that happens
- 16:35in the workforce, people, we give people licence and
- 16:39permission to be burnt out even though they're not.
- 16:42But we keep, it's almost like we're marketing burnout.
- 16:45We're marketing it to mothers, we're marketing it to people in
- 16:48in the business world. And now people can justify and
- 16:51say, well, I'm only human. But see, this is we're going
- 16:54back to an identity. People don't create their
- 16:56identity. They're given their identity and
- 16:59they accept it. So, you know, it's interesting
- 17:01how I, I've said to you, I lived in the Belize in the jungle with
- 17:05mine, Indians, no electricity or running water.
- 17:07And you can see how the conversations in it in the
- 17:11village with 329 people creates one kind of identity, but it's
- 17:17those people are not exposed to some of the conversations that
- 17:22exist in New York City. But if someone from New York
- 17:24goes there and introduces those conversations.
- 17:27And I, I saw that happen. One of the daughters with the in
- 17:31the family I stayed with, she said, oh, I want to live in New
- 17:33York because everyone in New York is rich.
- 17:36And she believed that. So she'll go to New York and
- 17:40expect to be rich. I, I don't know the basis.
- 17:44You know what, there's this automatic conversation.
- 17:46And she would have this identity based around New York.
- 17:49But living where she lived, she thought it was horrible and
- 17:52terrible. And there are probably lots of
- 17:54people in New York who would love to live in clean air,
- 17:57clean, clean water and, you know, all that stuff.
- 18:00You know they work hard to become really rich so they can
- 18:03buy a place where she lives, right?
- 18:05Right. She's trying to go to New York
- 18:07to become rich. So, so so I'm saying that
- 18:12burnout is really given to people.
- 18:15It becomes part of an identity. It's a part of a mother's
- 18:18identity. If I do all these things, I'm
- 18:19burnt out. And but then you see people
- 18:22working on something like look at a professional athlete, you
- 18:26rarely hear about athletes burning out.
- 18:29You know, in our last video I talked about you saying Bolt
- 18:31training so hard he vomited. The same with Arnold
- 18:34Schwarzenegger. He won Mr Universe 7 times and
- 18:38you didn't hear him saying, oh man, I don't think I'm going to
- 18:40be winning this year because I'm burnt out.
- 18:43I've been training so hard I vomit.
- 18:45The guy wins. So people, part of what I I want
- 18:49people to understand is how you manage yourself in chaos is
- 18:53correlated with these automatic conversations, these automatic
- 18:57limiting beliefs of already knowing if something is good or
- 19:01bad before. Like knowing that the diamond is
- 19:04better than the rock from the yard, you already know it before
- 19:10it even is presented. And so people, people know
- 19:13they're going to be burnt out before they're even burnt out.
- 19:16And then they can justify why they quit and say, well, I'm
- 19:19only human. And that's one of the best
- 19:21justifications. I'm only human.
- 19:24What do you want from me? And so that's what can happen in
- 19:26the face of of chaos. So now you're asking me about
- 19:30AI. That can be a big conversation.
- 19:33I am AI. I just want to mention one more
- 19:38thing I actually want to expand a little bit because the
- 19:41conversation me and Adam Mulla had earlier in private was
- 19:44primarily around the fact that most people cannot control their
- 19:47thoughts. And I, when you're speaking
- 19:50about how we take these assumptions automatically, it's
- 19:54really interesting just how all day, every day, whether it's in
- 19:57our culture, at work, at school. On the train, on the bus,
- 20:01wherever we're at or on social media.
- 20:03Especially on social media, we're constantly bombarded with
- 20:07thousands of pieces of stimuli that we automatically agree to.
- 20:12So it's almost like every piece of stimuli is an opportunity for
- 20:17us to agree with something and put it on our identity
- 20:21subconsciously, even if we don't realise it.
- 20:24So by the time we get to the point where we're pigeon holder,
- 20:28pigeon holed ourselves into something like, for example, the
- 20:32identity of the single mother or example, the identity of the
- 20:35burnt out CEO, it's almost like tunnel vision.
- 20:38You know, there's this tunnel vision we can't really see
- 20:41outside of those identities. So just kind of connecting
- 20:45something we talked about earlier because I just find it
- 20:47so relevant in this conversation.
- 20:50And it's incredibly important because like we're talking about
- 20:53in paradigms where paradigm shifting, we're basically
- 20:56talking about not knowing what we don't know.
- 20:58And when we're constantly making these thousands upon thousands
- 21:03of subconscious agreements throughout our life, within our
- 21:06culture, through our family, friends, teachers, anything
- 21:10about ourselves, about our identity, how are we supposed to
- 21:13align? Or you know, like you say, we
- 21:16can't even have a how for this because we've because we've
- 21:20already pigeonholed ourselves, pigeonholed ourselves into
- 21:24whatever labels that we want to put on ourselves.
- 21:26So I think psychology of disruption, I think at a MOLA is
- 21:30going to take that over and kind of go into the next segment, OK.
- 21:37Teddy nuts. Teddy Pendergrass.
- 21:40All right, I have a couple of things to tell you.
- 21:42I have a surprise for you anyways.
- 21:44But before I let the cat out of the bag, I need to tell you that
- 21:48I am actually burnt out. I am burnt out by the story you
- 21:52told about New York. I don't know.
- 21:55Who, who, who told that Lady about New York?
- 21:57Is it the same New York that I know?
- 21:59The New Yorker, The rats at the train station?
- 22:01You speak about controlling chaos.
- 22:03I was doing a very hard job controlling the chaos in my
- 22:06head. That's.
- 22:08That's a good way to put it right?
- 22:09I don't I. Don't know what New York you
- 22:11guys are talking about. I love America.
- 22:13Americans, please don't call for me.
- 22:15But New York is not. Well, there, there are quite a
- 22:20few wealthy people in New York. There are there are many.
- 22:24Black we talk about clean environment.
- 22:26I know, I don't think. I don't think so.
- 22:29I don't think so. For the common person, maybe,
- 22:32maybe I need to know about a new New York.
- 22:34Maybe there's a New York. But the New York that I know is
- 22:39not what that person was sold. They were sold a dream.
- 22:41And it's crazy how people have like certain narratives of
- 22:45certain places in their heads. And yes, same thing as well.
- 22:49Like I come from Africa and coming to the United Kingdom, I,
- 22:53I met a lot of people who have a very crazy false narrative about
- 22:57Africa. And I'm like, what are you
- 22:59talking about? Like a very big part of
- 23:02education is travelling. You need to see places for
- 23:05yourself to know what they really look like.
- 23:09And yeah, a lot of people just think about the popular places.
- 23:12For example, I, I travelled to Lithuania and I saw a different
- 23:16narrative from what is being painted like in, in the Western
- 23:20world, like really amazing people, even cases like Morocco
- 23:23as well. I went immediately after the,
- 23:25the earthquake, you know, that happened there and there was a
- 23:28bit of political unrest about the, the image that the press we
- 23:33have painted to the world was that, oh, it's a very dangerous
- 23:36place. You can get killed or I did not
- 23:38get killed. Anyways, moving on from that.
- 23:40So I was just going to, you know, open that like people
- 23:44think narratives until you get into that physical zone.
- 23:48And I think you are a person that can speak more about that.
- 23:51You've been in Costa Rica, you've been in a lot of these
- 23:54places, right? But there was something, and I
- 23:56think I did discuss this in private with Morena.
- 23:59It's crazy how the people with the least resources monetary
- 24:03wise tend to have the most what I say value in terms of
- 24:07happiness, pure happiness, and they tend to have a better
- 24:11quality of life, right? So I think you are the best
- 24:15person to speak to that. Why is that?
- 24:17Less money, more happiness, better quality of life.
- 24:20But with more money, you're buying less with more with more
- 24:24in the Western world. I would have to see.
- 24:27I would have to see statistics on that.
- 24:30I don't know if that's a fact. Not sure where you found that.
- 24:34That is for bio personal research, right?
- 24:37That's what I've been able to observe, right?
- 24:38And I think you should have been able to observe that, right?
- 24:41You see these communities, right?
- 24:43They're able to self, would I say, regulate on like advanced
- 24:48communities wherein you spend a lot on the police, you spend a
- 24:51lot on the emphasis, yet you still have cares.
- 24:54You still have. Yeah.
- 24:55So, So what? What's happening in the world?
- 24:58So boy, this may be disruptive what I'm going to say.
- 25:02I love disruption. Good.
- 25:05So when I, when I meet people who say they just want to be
- 25:08happy, I, I see them as people with no ambition.
- 25:13Why would you would happiness be something you're chasing in
- 25:17life? Why would you think that
- 25:19happiness is going to come from your environment, whether it's a
- 25:22clean environment or it's whether it's a real jungle or a
- 25:26concrete jungle, Like none of that has anything to do with
- 25:29happiness. So what I like is the the Greeks
- 25:33have this word called eudaimonia and it's spelled EUDOMONIA
- 25:40Eudaimonia. And it seemed the ancient Greeks
- 25:43had a better handle on life because they didn't see chasing
- 25:48happiness as being worth anything.
- 25:50What they thought was eudaimonia was the state to pursue.
- 25:55And eudaimonia is the result of taking on something that was
- 26:01difficult, had some obstacles, and it took something to
- 26:04accomplish it. And when you accomplish it, that
- 26:08sensation of accomplishment is what they call eudaimonia.
- 26:12A lot of people, if you Google eudaimonia, you'll think it's
- 26:15synonymous with happiness and it really isn't.
- 26:17Because this may be one reason why you have so many people that
- 26:21turn to alcohol or substance looking for happiness because
- 26:25you can, you can get a dopamine hit from alcohol or or heroin or
- 26:31something else to actually accomplish something and have
- 26:35the sense of accomplishment and all the things that come with
- 26:38it. It could be new skills.
- 26:39You maybe you met new people. There are all kinds of things
- 26:42that benefit you from accomplishing something that was
- 26:46beyond just tying your shoe. So yeah, eudaimonias is I would
- 26:52say would be much more valuable, except we do live in a society
- 26:56where people are measuring quality of life based on
- 26:59happiness. And you can literally tell your
- 27:03brain I'm happy by doing the following.
- 27:06I'm so happy, I'm so happy, I'm so happy, I'm so and you will be
- 27:10happy. Exactly, Yeah.
- 27:13You will be just by saying I'm so happy, but you didn't
- 27:17accomplish anything. You can do that that at any
- 27:20time. So why would someone be
- 27:22pursuing? I'm so happy, I'm so heavy, I'm
- 27:26so happy. I think I think I love your your
- 27:28what I say the way you explained it.
- 27:31And one very important thing is happiness is actually free.
- 27:35You can get it in any way you, you fit, right?
- 27:40You can be happy by just saying I am happy.
- 27:43So you see you, you walk into poor communities, for example,
- 27:48and you see the people celebrating.
- 27:50They're like really happy. The Turner party, right?
- 27:53I saw somewhere in Brazil, it was a muddied tool.
- 27:57And you know, this Brazilians were celebrating, taking alcohol
- 28:01and playing football in the swamp.
- 28:04And it clicked in my brain like these people are happy even
- 28:07though they are in like deteriorated conditions.
- 28:10So like it's just a function of the mindset, right?
- 28:13And that that's a great way to segue into what I was going to
- 28:17ask you. That is the psychology of
- 28:19disruption. You know, like how does the
- 28:21mindset condition and play into leaders ability to disrupt their
- 28:25own systems before external forces do that?
- 28:29Well, I would. I would actually look at it from
- 28:31an ontological approach, not a psychological.
- 28:35Let's have it. Well, ontology is the study of
- 28:38being, so you can do things and say I'm happy doing that, but
- 28:43who are you being? So there's a correlation with
- 28:46your language. If you, you can, you can really
- 28:49get to know people by listening to their language and people
- 28:53language happiness. And it's not always based on
- 28:57they're doing these things and they're so happy, even though
- 29:00they're they are poor. And if you listen to their
- 29:02language, you may find that they're not as happy as you, you
- 29:05think just because they're laughing and and joking with
- 29:08those things. And then you go and I've dined
- 29:11with billionaires and I'm not, that's not an exaggeration to
- 29:14assume that money is some path to unhappiness is is that's more
- 29:21pop culture. So pop culture promotes a lot
- 29:24and people buy it. So there's a correlation between
- 29:27the language, how you language and express yourself in the
- 29:31world and who you're being. So let's just throw happiness
- 29:36off the table for a second and look at high performance.
- 29:39And we spoke about this in the last video.
- 29:42You can you can distinguish a high performer in any profession
- 29:48through their language, especially when they are faced
- 29:52with a breakdown, when things don't go the way they want,
- 29:54watch them. Watch how they language.
- 29:56Now, a lot of high performers will not be able to necessarily
- 30:01tell you how they do that. That's why when someone writes a
- 30:05book on how to be a high performer and in a sport, the
- 30:09person reading it never becomes that person because there's a
- 30:13part of it that they don't really always know how to tell
- 30:17you and give you access to. So who they are being, they
- 30:20don't really know how to to give you that.
- 30:23You can emulate LeBron James and Michael Jordan, but their
- 30:27mindset in the language that they created to become who they
- 30:31are, that's the part most people don't have.
- 30:34They don't have access to that, and the the high performer
- 30:38doesn't always know how to give you access to that.
- 30:41I love that. I remember an ex colleague of
- 30:44mine called me a few months ago and asked me please you need to
- 30:49give me a master class on how to be consistent by your goals
- 30:53because they studied my body of work and said, oh, you've been
- 30:56doing podcasting for two years now and I admire how consistent
- 31:01you have been. You seem to be so passionate
- 31:03about this thing and I watched you every week without Phil
- 31:07release an episode except from two weeks in January when you
- 31:11went off and I want to reprint. I'm like, oh, wow, interesting.
- 31:15So the world takes notes. They see the time stamps.
- 31:17But back to your point. How do you teach being
- 31:20consistent? I I couldn't do that master
- 31:22class because how do I teach a person to be consistent at
- 31:26something they pick to to do It's.
- 31:29Just so offline, I don't know, the three of us spoke.
- 31:33Yeah, the three of us spoke about something.
- 31:35And I'll give, I'll, we'll give a real case study of of a person
- 31:40and how that happened. So I had a client, a guy was
- 31:43about 62 years old, EPA by profession.
- 31:46That's where he started. He worked for a Price
- 31:48Waterhouse. Y'all is attacking my.
- 31:50Profession decided to do a yes, yes, he was 62.
- 31:55So this this is 20 years ago and he decided to make a career
- 32:01change. He went into the mortgage
- 32:02industry and he was doing OK and then he hit a slump and he
- 32:05couldn't get out of it. Everyday he went to work
- 32:08expecting to be fired and when he came to me he worked with me
- 32:13and the the outcome was in the first three months of working
- 32:19with me he doubled his productivity and then in the
- 32:22subsequent 3 months he doubled that.
- 32:24So if he came to me doing 2 units of productivity, he was
- 32:28doing 4 in three months, and then he was doing 8 after six
- 32:32months. So what?
- 32:33Why was this guy in a rut and couldn't get out?
- 32:36What this guy was good at was he was great at breaking the ice so
- 32:41he could get meetings with people.
- 32:42He called heavy hitters. They were investors, and he
- 32:45would make a joke. Everyone would laugh.
- 32:48They're comfortable. He'd make a second joke and
- 32:51they'd laugh and they're comfortable.
- 32:52And then, you know, everyone's sort of ready to do business and
- 32:55he talks a little business and then he makes another joke and
- 32:58another joke and everyone really likes him and they're ready to
- 33:02go out and have a beer with him later on.
- 33:05They're not doing a deal with him.
- 33:07He joked his way out of a deal and he couldn't understand why
- 33:12he wasn't closing deals. So and in my mindset,
- 33:19technology, there are questions that I asked to uncover saboteur
- 33:24behaviour. And what we discovered was when
- 33:27he was 13, he was in a car with guys who were like 17 and 18.
- 33:32And one of the guys turned around, looked at him and said,
- 33:35what's this little kid doing with us?
- 33:37And he made a joke. And everyone laughed.
- 33:39They put their arm around him and said, yo, you're cool.
- 33:41You can be with us. So when he was, when he failed
- 33:46to be, you can say in his mind, he failed to be worthy of being
- 33:51in the company of those young guys.
- 33:53He overcompensated by making a joke.
- 33:56The way he survived that situation and not get kicked out
- 34:00of the car was to make a joke and everyone laughed.
- 34:04Noun from 13 and here he is, 62, still using the same strategy.
- 34:10Which you don't. It's not a bad thing, you don't
- 34:14want to throw it away, but it all at some point it would
- 34:17sabotage him because that was the only gear he had.
- 34:21So when he gets into this conversation with self as to
- 34:25whether he belongs or not, he still use the same system he
- 34:30used at 13 because it worked, yes proof it worked and he's now
- 34:36stuck with it once he's so. And he was already aware of that
- 34:41situation happened. So being aware doesn't help you.
- 34:45He had to be able to distinguish what he said to himself in that
- 34:50moment that someone asked why is he with us and his lack of
- 34:55belonging. That's the conversation.
- 34:58So now when you put him in front of heavy hitters, he noun is
- 35:01able to distinguish when that conversation comes back.
- 35:05So what we did is we worked on him distinguishing that.
- 35:09So now he's no longer stuck with it because he thought that's
- 35:13just the guy who I am. Now he can see it's not who he
- 35:17is. It's just how he dealt with a a
- 35:19moment in time. And then the other part is we
- 35:21worked on selling strategies so that he actually knows what
- 35:25questions to ask to uncover what his prospects need.
- 35:30So there then he can deliver on what they need.
- 35:33So he still was an icebreaker, but now he had the whole toolkit
- 35:38for being able to navigate the conversation.
- 35:41And whenever he starts thinking I don't belong, he now has a way
- 35:45of managing himself so that conversation of not belonging
- 35:50doesn't run the show for him. Before he met me, that was
- 35:54running the show for him. So that's the, you could say
- 35:57that he had an identity that was, you know, it was it was
- 36:03made at part of it is at 13, you know, that different things
- 36:07happen at different times in our lives that will shape and mould
- 36:12and identity. And it was based on an
- 36:14assumption that he didn't belong in a whole story that he made-up
- 36:18about how he doesn't belong around certain people and the
- 36:21way he survives, and that that conversation is to be the funny
- 36:25guy. So how do you unlock that beast
- 36:28inside of you? Yeah, you're aware.
- 36:31It's not just enough to be aware, but you also need that
- 36:35mental flexibility, you know, to condition your mind to embrace
- 36:40change, to embrace uncertainty. How do you unlock that beast
- 36:46inside of you to become El Matador?
- 36:50So in in that case, the gentleman had no distinctions
- 36:54for the conversations he was having with himself that
- 36:57derailed him. And people have those, look at
- 37:00the age of three, most children, they say around 3, they will
- 37:05have the ambition to want to help a parent.
- 37:08It could be a boy seeing his dad fixing a car and he comes out,
- 37:11picks up a screwdriver and comes up like I want to help.
- 37:15And another real story. There was a woman I know, she
- 37:18was adopted from South America. She was brought up to New York.
- 37:22She's four years old. And her parents, you know, they,
- 37:26they are, we have the means to take great care of her.
- 37:29So she's in this good household and they eat dinner and this
- 37:33little girl is 4 years old, pulls a chair up to the sink and
- 37:36starts washing dishes. And her adopted mom said, oh,
- 37:39honey, you're going to get hurt. Don't do that.
- 37:41So as a three or four year old, the interpretation, the
- 37:45conversation that that child could make is I cannot work.
- 37:50I have nothing to contribute. And they say OK, And then around
- 37:548:00 when you ask them to start doing chores, they're now in
- 37:57conflict with themselves because at 4 she was told she couldn't
- 38:01help, she couldn't contribute, she cannot work.
- 38:03That's the four year old interpretation.
- 38:06Now when she goes off to college and has to get a job, she's in
- 38:09conflict because since she was 4, she believes she couldn't
- 38:12work and she just thought that's who she was.
- 38:15So if her mother would have said instead, oh honey, that's so
- 38:20good, you want to help, let me help you.
- 38:23And if they would have done it together, she would have had,
- 38:25she would have had a very healthy relationship towards
- 38:28work because she would have seen it.
- 38:30Or I have something to offer, I can contribute, I can work.
- 38:35But that's not what happened. So now and she's stuck and she
- 38:39tries to open businesses. It doesn't work because working
- 38:42is hard for her because she's in conflict with her self.
- 38:47So you, you want to release the beast.
- 38:50Before you can do that, the beast is chained by this entire
- 38:54network of conversations that tell you what you can and cannot
- 38:58do. And at a young age you worked
- 39:00out you you interpreted a situation that like the guy, the
- 39:05the CPA that told you when you belong and when you don't belong
- 39:09and how to deal with it because you did something that worked.
- 39:12And the woman who was 4 was told not to help because in her
- 39:16interpretation is I have nothing to offer.
- 39:19So until you address those, those are the blind spots.
- 39:23All you're going to do is end up putting icing on a mud pie and
- 39:27you're trying to force it. So the the woman who was told to
- 39:30not help at 4, she, you know, she worked for some great
- 39:35companies. She tried to start businesses.
- 39:37She was trying to force it. And she just couldn't do it
- 39:40until we were able. Like now she has a successful
- 39:44retail store doing things that she really likes doing.
- 39:47But before that she had no distinctions.
- 39:50That was just an event that happened in her life and she was
- 39:54aware of it. She had no distinction for how
- 39:57that event shaped her identity. It's a great way to move to the
- 40:02next thing we have on the agenda that is for active disruption.
- 40:05So how do you act effect change before the market forces of
- 40:12demand and supply force you to change, right?
- 40:15You talk about how she had to deal with her, what I say, how
- 40:21limitations, how limiting the limits, right?
- 40:23And of course, right, it's not just about changing.
- 40:26You need to sustain that evolution, right?
- 40:29That is building habits that can help you to be in that perpetual
- 40:33state of transformation. So how?
- 40:35How do you get into that high level?
- 40:38Well, in those two cases, those are examples of people
- 40:41discharging baggage. Most people are just trying to
- 40:44run and, and that's how you'll end up with someone saying
- 40:48burnout because they're in conflict with themselves.
- 40:51So the first is you want to discharge baggage and then you
- 40:55start talking about the future that you're committed to
- 40:58creating. In the last video, we I asked
- 41:01you about passion and, and commitment.
- 41:03And when the rubber meets the road, people really do you know
- 41:07that their power is in commitment, not in passion.
- 41:10So it's it's becoming, it's committing to something.
- 41:15But also, so when you are able, when you have distinctions for
- 41:19those blind spots, it makes it easier to go forward because in
- 41:24the past, those conversations, limiting beliefs will derail
- 41:28you. But now that you can distinguish
- 41:30them, you can own them. The, the way one client put it
- 41:33to me is that before when he wanted to go down a new street,
- 41:37he would just turn around and go back.
- 41:39But now he can hear the conversation that tells him to
- 41:43turn around and go back. And he can go one block and then
- 41:46he can explore that new block. And then as he goes further, he
- 41:51can go down to blocks, three blocks.
- 41:52And he now can see all these streets that he never knew
- 41:56existed because before he would start and turn around and go
- 41:58back immediately because he already knew what he was good at
- 42:02or or not good at, or he didn't belong or whatever.
- 42:06Their interpretation is what depends on what happened when
- 42:09you were young. It's crazy how these
- 42:11conversations are so and reaching and educating, right?
- 42:16OK, I'll give an open confession.
- 42:18So for a person like myself, I feel blessed having access to
- 42:23the great minds that exist in my time.
- 42:25Minds like yourself and a minds like my Co host Noela.
- 42:30We had our first episode. I have gone back to listen to it
- 42:33a number of times and each time it's not like the previous time
- 42:41they're like new levels of would I say what's the word now?
- 42:47Epiphanies a person and you're speaking with a person who's not
- 42:51right. It's it's always great to
- 42:53document it and you know I love what we used to say in the big
- 42:56four, even though you seem to have a thing against us.
- 42:59Of course, who are ex prize motor housekeepers right.
- 43:02We see if it was not documented, it was not done.
- 43:05So I'm really grateful that this will meet you.
- 43:08And of course, you know, speaking with new Allen's well,
- 43:11you know, like you speak with wise people like this.
- 43:16And you know, sometimes they don't even intend to even give
- 43:20you a nugget when you are a person who is I see myself like
- 43:25a sponge, right? I absorb data, absorb
- 43:28information. You know, I'm a lifelong
- 43:30student. I'm very, very proud to be a
- 43:32student. And I learned from the people
- 43:34around me. And it baffles me when people
- 43:37are given information freely and they don't like take it
- 43:41hungryly, But that's that's a conversation for another day.
- 43:43Your your words of wisdom, right?
- 43:47Even intentionally or unintentionally actually help
- 43:50unlock setting limiting beliefs, right?
- 43:53And I don't know if this happens with the two of you.
- 43:56Sometimes you're listening to something or you're having a
- 43:58conversation and you feel like you've unlocked another level.
- 44:01It feels like a game when you move from level E to level 9,
- 44:05you just you have that feeling like it's unlocked, right?
- 44:08So right now in this in this conversation, I've I've felt
- 44:12some unlocking. You've actually unlocked the
- 44:14level. Thank you very much.
- 44:16I'll give it back, Cinderella. You're welcome.
- 44:18Thank you. So I have a couple, I have a
- 44:21couple questions based off of the stories that you've been
- 44:25sharing in your experience. My first question is when you're
- 44:31working with somebody and they're trying to uncover their
- 44:35childhood memories or whatever, whatever age, you know, they
- 44:38could be a teenager, could be a toddler.
- 44:41Is there a specific method you use?
- 44:44Like I know a lot of people use things like hypnosis or
- 44:49meditation, or they'll have a certain type of practise to
- 44:52relax the person they're working with.
- 44:54Do you use any type of those methods for the teams or the
- 44:59leaders or the business owners that you're working with to get
- 45:02into a state where they're able to Remember, Remember?
- 45:07You have to know what questions to ask.
- 45:10There's a story of an old guy. He was an engineer in World War
- 45:142 and they were running this ship from World War 2.
- 45:18And the guy, the old, now he's 90 years old.
- 45:20So back in the day when he was young, he worked on a ship and
- 45:24today this ship from World War 2 is having a problem.
- 45:29So there's only one guy in the world knows how to work on these
- 45:33ships. They call him. 90 year old guy
- 45:36comes in puts his ear on the engine.
- 45:39He listens and he said I'll be back and he comes back with his
- 45:42hammer with the mallet and he bangs on the engine and he says
- 45:47that will be and he hits the engine, you know and he says
- 45:51start it up and it starts and they're like wow that's amazing.
- 45:55He said that would be $10,000 like but took you like less than
- 45:58a minute to fix it. Why should we pay you 10,000?
- 46:01He said well, it's 999 for the hammer and the other $9090.00 is
- 46:09knowing where to hit and that's what you're paying.
- 46:12You're paying from my experience of knowing exactly where to hit
- 46:16and it worked. I know exactly what to ask.
- 46:18So. I've heard that theory before.
- 46:21You do it so it sounds like you do it more through questions and
- 46:26knowing the white, the white, the right questions to ask
- 46:30people, which is amazing. Do you ever come in contact with
- 46:37people who maybe have suppressed memories or memory loss or
- 46:42things like that to where they can't really pinpoint it?
- 46:46Or does your set of questions that you use and the method that
- 46:52you do, does that ever help uncover repressed memories or
- 46:56things like that to help them pinpoint those moments?
- 46:59I think only once someone couldn't answer the question.
- 47:02I've never seen people not answer it.
- 47:05I've may, I may, I may have said this to the two of you.
- 47:09I remember I met with these two CE OS, both in their 50s, both
- 47:13Ivy League educated. And before we started, I said,
- 47:16what you're going to find out today is the five year old and
- 47:19you was still running your life. And they laughed at me and said
- 47:23you're, you know, you know who I am, blah, blah.
- 47:27And about 90 minutes in they said, Oh my God, I don't want
- 47:31the five year old running my life anymore.
- 47:34So it, it's, it's not that difficult to uncover.
- 47:40I would say that you could have repressed memories, but it might
- 47:45be more of someone being more protective and not wanting to
- 47:48talk about it. But generally people will talk
- 47:52about it. There have been some sensitive
- 47:54situations that people have discussed when it's in a group.
- 48:01It it's interesting how that group dynamic, we'll actually
- 48:05pull it out and sometimes, well, not sometimes, often people will
- 48:10give me a situation and then I'll ask more questions only to
- 48:14discover that what that. So now we have to dig.
- 48:16Right, right. I think that's so important.
- 48:20It just made me want to ask because I know for our listeners
- 48:23for sure, you know, whether they're business owners,
- 48:26students, whatever walk of life they're at right now, or even
- 48:29CEO's who haven't been able to go through this process.
- 48:32Maybe we have CEO's listening who still have the five year old
- 48:36running their lives. It kind of gives a small insight
- 48:40on maybe how to help themselves start uncovering those patterns
- 48:45and maybe connecting those dots. I think we're going to talk a
- 48:49little bit about culture. Culture has a battlefield.
- 48:52What other practical steps can the CEO's, these business
- 48:57owners, even students or does anybody a mom listening, you
- 49:02never know, can leaders take to build teams or build situation
- 49:06structures that thrive through uncertainty, through change,
- 49:10through chaos? Train your people.
- 49:13Train your people. People, Our education system is
- 49:16not designed to train people for uncertainty.
- 49:19Education system is designed for you to get the right answer from
- 49:23a book and give the right answer on a test.
- 49:26That's how we are rewarded and we bring that into the
- 49:29workplace. So we are trained to deal with
- 49:32certainty, to be experts in something.
- 49:35Speaking about Steve Jobs, because he seemed to be more
- 49:38competent in dealing with uncertainty.
- 49:41Training people when it comes. To let let me just say this.
- 49:45So when I we talked about the 2 examples, the in the mortgage
- 49:49industry and a woman as a child washing dishes, they actually
- 49:53had to unlearn those conversations they were having
- 49:57with themselves. So you're dismantling them.
- 49:59That's why you're discharging baggage, not making it like it
- 50:02was wrong. It's something that happened and
- 50:05that's your interpretation as a 13 year old, as a four year old,
- 50:09that's, that's what you had at 4:00.
- 50:11So if just telling people to get over it and go through it, like
- 50:16some of the the worst advice you can tell someone is you're an
- 50:19adult now and get over it. I agree because a lot of the
- 50:23things that, well, when we're working with paradigms, the
- 50:26thing that's blocking the person, they don't know what
- 50:28they don't know. So to say, just get over it.
- 50:32They might not even have awareness of what they're
- 50:35getting over yet. Would they just see maybe a
- 50:38symptom or they see the aftermath?
- 50:40Right. They'll they'll be aware that
- 50:43things certain things happen, but they are, they have no
- 50:46distinctions for how it impacted them, right and how that has
- 50:51stuck with them all these years. So how do you train dealing with
- 50:56uncertainty when you're coming out of a system?
- 50:59Maybe you've been in a workforce for 10/15/20 years that mirrors
- 51:05the education system of knowing how to find a specific answer in
- 51:09order to be correct, to get a Gold Star, right?
- 51:14How do we retrain ourselves? Or what are practical steps that
- 51:18leaders can take to retrain themselves, retrain their teams
- 51:22to face chaos, love chaos, however you want to put it.
- 51:27Or be even just more familiar with facing uncertainty.
- 51:31Is it just creating problems or is it kind of a multi layered
- 51:37thing? Yeah, so, so you can as a leader
- 51:42help your people, but the, the real big answer is you're,
- 51:46you're asking how do you become a Navy SEAL?
- 51:48It's not going to be from reading books and being aware.
- 51:51You train to become a Navy SEAL and the military invests
- 51:55$2,000,000 in each person to become a Navy SEAL.
- 51:58That's a big investment. They don't, they don't.
- 52:01And these are, these are Navy Seals are smart people that
- 52:04just, you know, just to start, they are intelligent and they
- 52:08are physically fit. That's not enough to be a Navy
- 52:11SEAL. You train and most people who
- 52:14sign up to become a Navy SEAL do not become Navy Seals.
- 52:18Most don't make the cut. So that's why I say train your
- 52:21people to be able Navy SEAL, you're trained to get there.
- 52:25So one thing that I've seen be very effective, and you as a
- 52:30leader will need to know how to manage people with what I'm
- 52:35about to say. Ask your people to do things
- 52:37they don't know how to do. See, as a leader, you first have
- 52:41to have kind of an inventory of the person and what they are
- 52:45capable of, and then look at a world slightly outside of that
- 52:50and stretch them beyond where they are.
- 52:52So if you ask someone to do something they don't know how to
- 52:56do, I've seen it where they say, well, I don't know how to do
- 52:59that. You're you're overestimating me.
- 53:01I'm not confident and see, that's when you hear all these
- 53:05limiting beliefs, They're telling you that they don't know
- 53:08how to do it. I can't do it.
- 53:10I've never done this. They're giving you all the
- 53:12reasons and as a leader, if you stay with them instead of just,
- 53:17they're selling you, basically, they're selling you on why they
- 53:20can't do it. But if you provide the kind of
- 53:23support in the conversations that put them at ease.
- 53:25I remember asking someone to do something and I said hey take 90
- 53:30minutes work on this and if you have any questions just come see
- 53:33me. But you have 90 minutes to work
- 53:36on this and they spent had already spent 5 minutes.
- 53:39And 5 minutes is a long time trying to convince someone that
- 53:42you are incompetent. And the guy goes off and he
- 53:45comes back in 90 minutes and says, Oh my God, I did it.
- 53:49I didn't believe I knew how to do this.
- 53:51And it's like, great, now I just created a whole new
- 53:54accountability for you now, now that you you built it from
- 53:58nothing, from the ground up. So asking people to do things
- 54:02they don't know how to do. And as soon as they say, I can't
- 54:05do it, if you cop out like they do, then you'll have a team of
- 54:09people who are not good. So going back to the story of
- 54:13Steve Jobs and the first computer mouse in Apple, he
- 54:17asked the guy to do something he didn't know how to do.
- 54:20And so in in doing it, there are so many other things that you
- 54:24develop, but there's something called neuroplasticity where,
- 54:28you know, in our brains we have neural pathways that look almost
- 54:33like roadways in your brain. And that's where all the, all
- 54:36the information, all everything you know, you've seen, you've
- 54:39heard your knowledge, you call experience, all of that are
- 54:43they're stored in your neural pathways.
- 54:45And when you're asked to do something that your neural
- 54:48pathways has no knowledge on how to do, people go to default.
- 54:53And it's not, it's not as simple as saying it's uncomfortable.
- 54:57There's an incompetence. They have no competence in their
- 55:01brain to accomplish it. So it's quick to say, I can't do
- 55:04it. And once they do do it, they
- 55:07start growing completely new neural pathways that will now
- 55:11contain new knowledge in new perspectives.
- 55:14And if you do that with people enough times they start that's
- 55:18the brain is plastic, it can grow completely new neural
- 55:21pathways which then helps the person have a.
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- 56:04A much broader view on life and and ways to solve problems and
- 56:08they become much better. They're able to transfer now you
- 56:11put them in something completely unknown, but you've asked them
- 56:14to do things they didn't know how to do enough times that they
- 56:17become comfortable and in developing that neuroplasticity.
- 56:22So that's a great way to do it. And you don't need any kind of
- 56:25special training. You don't need my secret sauce
- 56:28and how I do it and help people uncover blind spots.
- 56:31It's just a. It's a fairly simple way to do.
- 56:34It so it sounds like. Doella, if we please allow me
- 56:39to, to tackle Ted head on on this one.
- 56:43I'm not talking about actually trying to, to corroborate with
- 56:47him because he he felt like Ted was actually describing myself,
- 56:51right? I think about my life because,
- 56:54you know, sometimes life puts you on that neuroplasticity
- 56:58journey, right? Maybe I'm a neuroplastic
- 57:01surgeon. I don't know, like in high
- 57:06school, I was a science student and you know, I'm also coming
- 57:10from what I say, a Christian home, a home of faith.
- 57:14And my mom used to like drum the scriptures in our heads.
- 57:18And one of the scriptures that was really drummed every day was
- 57:23Philippians chapter 4, verse 13. I can do all things through
- 57:26crisis strengthens me. I never tell my parents.
- 57:28You can't do something like, yeah, I don't know, maybe they
- 57:31could kill you for for saying that, like just attempted.
- 57:35I remember like growing up, my dad sort of forced myself or my
- 57:39younger brothers to work with the levers building our house.
- 57:42So we were like working with the brick layers, mixing cement and
- 57:46gravel and we learned all this stuff.
- 57:49Then he pushed us to work with the carpenters and like the
- 57:53different handy, you know, workmen.
- 57:55We had to like learn different crafts, right.
- 57:59And we're involved in like the family business doing fish
- 58:02farming, poultry farming. So by the time I was done with
- 58:06high school, like I could do like different, multiple things.
- 58:09The, the mentality was always like, if you tell me to do
- 58:12something new, it will probably relate to something I've done
- 58:16before. Or I'll just be like, OK, yeah,
- 58:19it's it's not new being there done that.
- 58:21So I was a science student being the whole physics, chemistry,
- 58:24biology, but ended up studying economics, then ended up
- 58:29becoming a tattered accountant, what you guys call ACPA.
- 58:32And you know, from there delving into tech, delving into
- 58:36communication media like my life has just been and who ex
- 58:41colleague of mine from university was on this podcast
- 58:43one time he said, I've watched you, I've watched you.
- 58:45You've always been morphed. And that's why he said you're
- 58:49always metamorphosis into something else.
- 58:52Like since when we're in our 20s and I don't know, is that like
- 58:58life forcing you to be neuroplastic?
- 59:00Because I don't even know what I became people of doing.
- 59:05I could maybe next year decide to learn some new skill, but The
- 59:09thing is, over time I've discovered that I'm never scared
- 59:11to learn something new because I just feel like my brain has been
- 59:15there multiple times. So, and I think now it's
- 59:19becoming the real human AI. You know, learning different AI
- 59:22tools like life forces you sometimes or I love for you to
- 59:26speak to that like some people do it deliberately.
- 59:29For some of us, life actually forced us on that pathway.
- 59:32No, neuroplasticity is just a normal part of life.
- 59:37The reason all of us healthy human beings were not able to
- 59:41walk as as infants because we didn't have neural pathways in
- 59:45our brain to walk. So we had we need
- 59:47neuroplasticity to talk, to feed yourself, to put clothes on.
- 59:51All of those things required neuroplasticity.
- 59:54And I can, I can help people better understand.
- 59:57So last year I met a guy and he has a 27 year old daughter.
- 1:00:02Who in high school, played sports, went off to college, did
- 1:00:06well, and then at 2627 gets into a car accident and her head hits
- 1:00:13so hard that her neural pathways that he tells her to walk
- 1:00:18disconnected. She's 27 years old and cannot
- 1:00:21walk collectually. She knows how to walk.
- 1:00:24She cannot because the part of the brain that was connected to
- 1:00:29telling the body what to do and walking is so complex.
- 1:00:34There's so many feed the back loops, there's this back and
- 1:00:37forth with the brain to the muscles to the feet to which
- 1:00:41nerve endings in it to so that you don't fall over and that
- 1:00:45connection is lost. So now she has to engage in
- 1:00:49neuroplasticity to grow new neural pathways to connect to
- 1:00:54that so that she can walk again. See, this is how important
- 1:00:57neuroplasticity is. So it's a normal part of human
- 1:01:00existence. So if if they did a brain scan
- 1:01:05when you're first born, you have X amount of neural pathways in
- 1:01:10your brain. By the time you're 2, that grows
- 1:01:13exponentially. By the time you're 10, it you
- 1:01:15have even more pathways. And they used to think you
- 1:01:19humans had a limited like by a certain age, that was it.
- 1:01:23You wouldn't have more. And then most recently they have
- 1:01:26found that you can grow more neural pathways.
- 1:01:29The challenge with with that is it's almost like if you've never
- 1:01:34gone to the gym and you're build working on a muscle, you you may
- 1:01:38feel sores, you may in that uncertainty of growing new
- 1:01:42neural pathways. You may even experience a
- 1:01:45headache because the brain has that new neural pathway growing
- 1:01:50it. So that would be what people
- 1:01:52would describe as uncomfortable. When you hear someone say, Oh my
- 1:01:56God, you're talking to me about things, that it's giving me a
- 1:01:59headache because they have nowhere in their brain to put
- 1:02:02that. So they have to grow a new
- 1:02:04neural pathway. And it's easier to say stop.
- 1:02:07I don't want to hear this anymore instead of working
- 1:02:10through it. I was going to touch on that,
- 1:02:12that exact thing, right? You, you speaking reminds me of
- 1:02:15my colleagues, you know, from the B4 accounting firms.
- 1:02:20It's interesting how a lot of smart people work with the BIG4
- 1:02:23counselling firms, but we are also like hiring specialist.
- 1:02:25I was an auditor, but I was kind of lucky to have moved from PwC
- 1:02:32to KPMG then to like a medium sized firm and working like
- 1:02:36across different industries. There are people that I've met
- 1:02:39that the whole of their career they worked with an industry
- 1:02:42specific unit. Now tell these people, OK, and
- 1:02:47you ordered another industry, they'll tell you clear cut, I
- 1:02:49don't know how to do it and they don't want to attempt it, right?
- 1:02:53And it's, it's, it's crazy. Like why can't you apply your
- 1:02:57mind to do something else, right?
- 1:02:59Some people tell and even recently like working with
- 1:03:03somebody who is XD for like they are so used to working with
- 1:03:07templates. If you don't give them a
- 1:03:08template they like, oh, they can't, you know, come up with
- 1:03:12something innovative outside of, you know, yeah.
- 1:03:16Would I say their templates or the ways in which they work?
- 1:03:20So a lot of them are stuck in their ways, and it's amazing.
- 1:03:24Like, why would you be stuck in a particular pathway, right?
- 1:03:27So is it that like doing certain jobs that require certain
- 1:03:31standards, certain templates, reduces your neuroplasticity?
- 1:03:35It's, it's going back to the woman washing dishes and a guy
- 1:03:40in the mortgage industry there. There are conversations that
- 1:03:43will tell you what you can and cannot do.
- 1:03:45People have presuppositions about themselves and what they
- 1:03:48can do. I, I think I spoke in the last
- 1:03:50video at one of the things people want to avoid is looking
- 1:03:54bad. So if I have never done this,
- 1:03:56even though I'm a CPAII, have a high IQ, and you're asking me to
- 1:04:00work in this completely new industry where I, I don't have
- 1:04:03the knowledge I may look incompetent.
- 1:04:06So I'd rather work where I'm very competent 'cause I'll look
- 1:04:09good here. And, and so it's, it's natural
- 1:04:13for human beings to do things they don't know how to do.
- 1:04:16And the proof is when every infant first learns to walk,
- 1:04:20they do not look good. They look terrible.
- 1:04:23They're wobbly, they're falling. And they, they don't have the
- 1:04:26language of looking bad and looking good.
- 1:04:29They don't have that language. They don't have the language of
- 1:04:32being smart and successful. They don't know any about any of
- 1:04:35that. I can't.
- 1:04:36It's almost like they, they only have a commitment to get from
- 1:04:39here to there and they will do what it takes to get and they
- 1:04:43don't know that they are engaged in neuroplasticity.
- 1:04:46They don't know any of that. They just know I want to get
- 1:04:49from here to there. There's this commitment.
- 1:04:51They don't have any conversations about how terrible
- 1:04:54I look and I'm clumsy and wobbly.
- 1:04:57But as as adults we are. That's part of the identity,
- 1:05:00which is, hey, you don't want to look bad over there.
- 1:05:04You want to always make sure you do your best and give the right
- 1:05:07answers. Work with certainty.
- 1:05:08We're we're given all kinds of conversation.
- 1:05:11You get in in the last video, you gave a great example of how
- 1:05:14they, your company experimented with working from home and then
- 1:05:18COVID hit and you all had already developed the capacity
- 1:05:22to work from home. It was just, it wasn't even a
- 1:05:25transition. It was like, OK, it was just
- 1:05:27going to another office. Vlogging, please.
- 1:05:30It was like just going to a new office.
- 1:05:31It was. It didn't matter because you all
- 1:05:33had already developed that kind of neuroplasticity of what it's
- 1:05:36like to grow up, work from home. Noella, over to you.
- 1:05:40See, people, People know what they know, and they know what
- 1:05:43they've been given to know. I'll turn this into somewhat
- 1:05:47abstract. So when people talk about free
- 1:05:50will, people have free will today to the extent they were
- 1:05:54given free will. In other words, people do not
- 1:05:57have free will, and it's a joke to think that you do because
- 1:06:00your free will comes from the choices that you were given,
- 1:06:05whether whether it's part of your identity or part of an
- 1:06:08identity you don't want it to be part of.
- 1:06:10In other words, there's this menu you're given, and this is
- 1:06:13what it means to be a human, and you choose from this, and if you
- 1:06:17choose outside of that, society will correct you.
- 1:06:21So it's better to avoid being corrected and just focus on what
- 1:06:25I know how to do. But this is not free will.
- 1:06:28But if I start talking to you about how I can walk across the
- 1:06:32top of the New York skyline, I will sound ridiculous.
- 1:06:36That's not part of free will. And I tell you, hey, look, let
- 1:06:40me tell you why that's possible. The human body has frequency in
- 1:06:44megahertz of about 76 megahertz. And if your megahertz frequency
- 1:06:50drops to like 40, you're susceptible to cancer.
- 1:06:52So there is something they've been able to measure.
- 1:06:55So if you look across the New York City skyline, there are
- 1:06:59lines and they're different colours.
- 1:07:01There's a green, there's a yellow and there's a blue and,
- 1:07:04and then there's a colour that for which we don't have a name.
- 1:07:07And each of those colours has a frequency.
- 1:07:11If I raise the my frequency, so the green one has a frequency of
- 1:07:151000. If I raise the frequency of my
- 1:07:17body to 1000, I can walk right across on that green line and it
- 1:07:21looks like I'm walking on Earth. But it's just the, it's a
- 1:07:25frequency. And so maybe one day we will
- 1:07:27discover that that's what gravity is.
- 1:07:30We don't know what gravity is. Gravity is just a frequency.
- 1:07:34The way we look at it, we only have explanations, but we don't
- 1:07:37really understand what gravity. Is I have a quote for.
- 1:07:39You so I'm talking about I'm talking about something not on
- 1:07:43the menu. Ted, I have a quote for for you
- 1:07:45from Idi Amin Dada. That's the former president of
- 1:07:49Uganda from 1971 to 1979. And he reportedly said there is
- 1:07:55freedom of speech, but I cannot guarantee freedom after speech
- 1:07:59you. Freedom after speech, yeah,
- 1:08:03yeah, that's, that's even in the US they say you have freedom of
- 1:08:07speech, but you start talking about something, you know, we
- 1:08:10have all this political correctness and and wokeness and
- 1:08:13cancel culture. So you don't your freedom of
- 1:08:17speech is, is kind of been a lie always.
- 1:08:20And even even if it's not something that's offensive.
- 1:08:24If I go around talking about walking across the top of the
- 1:08:27New York City skyline, people, if I go into a job interview
- 1:08:31saying that they may not want to hire me unless it's the
- 1:08:35sciences, maybe, maybe you know, they'll, they will consider
- 1:08:39that. But if I want to work on Wall
- 1:08:41Street, they're like, man, get this guy out of here.
- 1:08:43He's been doing drugs with Steve Jobs.
- 1:08:46Freedom after speech they cannot guarantee.
- 1:08:48Well, since that, once again, Steve Jobs didn't care what
- 1:08:52people were saying about him. So it's almost like he had the
- 1:08:57capacity to let go of his identity and have no identity,
- 1:09:02like a nothing and from nothing. I'll ask the two of you, if you
- 1:09:06can get to nothing, what can you create from nothing?
- 1:09:09Anything right Because no thing. As opposed to creating on
- 1:09:15anything? Go ahead.
- 1:09:16Sorry. Go ahead.
- 1:09:17And then say no things or nothing if you are no thing.
- 1:09:21It's kind of a paradox. Having being no thing attached
- 1:09:25to you actually opens you up to everything.
- 1:09:30Right. Yeah, instead of trying to build
- 1:09:32you on top of what's already there and making it better or
- 1:09:35different, you have nothing. So then you can create.
- 1:09:38You have the freedom to actually create.
- 1:09:40You don't have that menu that they say, hey, you have free
- 1:09:44will as long as you choose from this menu right here, anything
- 1:09:47on the menu you can choose and that's your free will.
- 1:09:51Tabular. That's what the Asian Greek
- 1:09:53philosophers call the human mind, a clean slate.
- 1:09:55So if you have a clean slate, you can actually build anything
- 1:09:58on that clean slate. Noella, what were you going to
- 1:10:01say? So when you're transforming
- 1:10:03these companies and we're speaking about free will right
- 1:10:07now, would you say that when we're measuring breakthroughs
- 1:10:14that it's tied to the ability of whichever subject you're working
- 1:10:20with, whether it's one person or a team?
- 1:10:22Would you say that the breakthrough can be measured by
- 1:10:28a person or a team's ability to expand their free will?
- 1:10:34Or are we trying to get people to still operate from a certain
- 1:10:38list? Because we are talking about
- 1:10:39companies. These companies have values,
- 1:10:41they have rules, they have laws, they have yadda, yadda, yadda.
- 1:10:44Are they when you are pushing them past their paradigms, I
- 1:10:48guess it's kind of a stacked question, but how much are they
- 1:10:52staying on their menus and how much are they expanding their
- 1:10:56free will? And is there kind of a measure
- 1:10:58beyond KPI is to measure how expansive someone is moving
- 1:11:03through their particular breakthroughs?
- 1:11:06So I mentioned this in the last video.
- 1:11:09I said there's a distinction between thinking and having
- 1:11:12thoughts. So giving people access to
- 1:11:15thinking. So what we are taught to do is
- 1:11:18have thoughts and we believe it's thinking.
- 1:11:20And even psychologists say that for every waking hour, people
- 1:11:24only spend 5 minutes actually thinking.
- 1:11:27And the other 55 minutes is just having thoughts.
- 1:11:30And the thoughts are the things that you know, it's what's in
- 1:11:33your neural pathways. You've seen it, you've been
- 1:11:36exposed to it, you've done it, you've read it.
- 1:11:38These are all the things that you can have thoughts about and
- 1:11:41you can put them in different sequences and and make things
- 1:11:45better, but those are generally not not breakthroughs.
- 1:11:47Thinking is thinking that which is unthought.
- 1:11:50So imagine thinking something you've never thought.
- 1:11:53So training people to distinguish between thinking and
- 1:11:57having thoughts, so that people can freely think without
- 1:12:00depending on the thoughts they already have, That's the
- 1:12:04training. So depending on how much they
- 1:12:07believe, are aware of and exercise their ability to have
- 1:12:12their own thoughts is I guess, the measure.
- 1:12:14Of the break not to have their own thoughts.
- 1:12:16Nope. It's not to have their own
- 1:12:17thoughts. It's not to have their own
- 1:12:19thoughts. OK, because you already have
- 1:12:21those, right? So you're thinking that which is
- 1:12:23unthought. OK.
- 1:12:25So is that, well, that's different than thinking new
- 1:12:28thoughts. Distinctions.
- 1:12:29Distinctions are no, it's it has nothing.
- 1:12:33Thinking has nothing to do with thoughts.
- 1:12:35They're two different worlds. OK, you're trying to.
- 1:12:38You're see, you're taking the old paradigm and trying to
- 1:12:42improve it and adding something to it.
- 1:12:44I'm creating a whole new paradigm that has nothing to do
- 1:12:47with it. Well, I understand.
- 1:12:49I do understand separating. Using no, I'm not separating
- 1:12:54them. The front of the hand is having
- 1:12:56thoughts, the back is thinking. They are distinct.
- 1:12:59You don't confuse the front of your hand with the back of your
- 1:13:01hand. They're not separate, but they
- 1:13:04are very distinct. It's having those distinctions.
- 1:13:07Amazing. Distinctions are very important.
- 1:13:10We did an exercise. We kind of did.
- 1:13:13We talked about something the three of us in a pre call.
- 1:13:16And unfortunately, if we did it now and the audience wouldn't
- 1:13:20get the benefit of of you having to think through it, but it was
- 1:13:24the whole thing of walking on a beach and and seeing a sign that
- 1:13:27this is a minefield. Let's have another simulation
- 1:13:30but. We've already done it.
- 1:13:31So the the audience would miss it would miss out there, they
- 1:13:35would miss out on when the two of you thinking through how to
- 1:13:40navigate that situation. So you already have an answer
- 1:13:44now. Let's create another situation.
- 1:13:46Create another situation. Yeah, the other situation I
- 1:13:49could give to you, but I've already given you the answer to
- 1:13:52that. Well, it's interesting because
- 1:13:55the beach story becoming a minefield, it definitely
- 1:13:58involves these invisible barriers and again, trying to
- 1:14:03see something that we don't know that we don't see.
- 1:14:06Adamola what type of invisible barriers do we need to.
- 1:14:09There are actually ways in which you measure, would I say
- 1:14:13results. And again, they're coming from
- 1:14:16me that comes from a background that you have known.
- 1:14:22Would I say, I don't want to say for the lack of a better word,
- 1:14:27would I say issues, but they're not issues basically.
- 1:14:32That is from a jerking perspective, right?
- 1:14:36So coming from that PwC background, that big flow
- 1:14:39background, we'd love to measure things very numerical ways,
- 1:14:44right, right. So how do you tend to measure
- 1:14:49those breakthroughs or the impact of the breakthroughs on
- 1:14:53companies like how you measure the success, right, in terms of
- 1:14:58the traditional KPI's And even beyond the traditional metrics
- 1:15:02you know like revenue growth, profit margins, market share,
- 1:15:05how to issue would I say measure the impact of these
- 1:15:10transformations, the breakthroughs on the bottom line
- 1:15:14and like very feasible when I say metrics in terms of our
- 1:15:18companies growth and development.
- 1:15:20Sure. People create projects and that
- 1:15:22project will have revenue attached to it or significant
- 1:15:26cost savings and that's very measurable.
- 1:15:29So if you create a new division that did not exist, that's very
- 1:15:33measurable. If you reduce the amount of
- 1:15:36steps and getting certain things done, and maybe you can even
- 1:15:40reduce the amount of people involved in in certain
- 1:15:44activities, you you've saved a lot.
- 1:15:46Repurpose people. There was a guy who was in the
- 1:15:49military, he's ex military. He, he was on this podcast
- 1:15:52recently and he said one thing that the military really helped
- 1:15:56him with was reducing the amount of steps and time between idea
- 1:16:02and execution. And that actually makes you
- 1:16:05successful because when you reduce the time and the steps
- 1:16:09between ID and execution and you're able to master
- 1:16:11reputation, right? Acquisition, you're looking at
- 1:16:16the speed of innovation, right? The cultural resilience, the
- 1:16:19leadership depth, the problem solving capacity.
- 1:16:22Give me an example. Right cultural resilience, right
- 1:16:26speed of innovation, speed of adaptation growth.
- 1:16:31So you're asking how do you know if your people are developing?
- 1:16:35Yeah. Right.
- 1:16:36So when when you have each person create their own
- 1:16:39breakthrough initiative, so the CEO creates A breakthrough and
- 1:16:43then the people under them will create breakthrough initiatives
- 1:16:46in service to the CE OS. And those breakthrough
- 1:16:49initiatives, those are not, this is not about evolution.
- 1:16:52It's not about doing something that you're already doing and
- 1:16:56doing it better. It's some possibility that you
- 1:16:59don't know how to accomplish. And by by taking on that
- 1:17:03breakthrough project, you are going to encounter disruptions
- 1:17:07and breakdowns and problems that you haven't dealt with in the
- 1:17:10past and being able to navigate through that.
- 1:17:13So a big part of my work is, is ensuring that, as you were
- 1:17:18saying about the guy in the military, to be able to close
- 1:17:20the gap from idea to completion of the roject, right?
- 1:17:25O, while you're executing it. But it's it's the completion.
- 1:17:29It's not it's you can execute, not complete it.
- 1:17:33O fulfilling the project and and why and and while executing that
- 1:17:38project, you are going to encounter things, problems that
- 1:17:42perhaps are over your head. So how do you navigate that
- 1:17:46without derailing the entire project, right?
- 1:17:49So as people take on those projects, you see their capacity
- 1:17:54for being able to navigate the breakthroughs that come with the
- 1:17:56problem, developing a greater capacity for solving problems.
- 1:18:03So it's being able to take the mindset technology I have and be
- 1:18:07able to point it like a laser into a specific problem where
- 1:18:11you get to exercise. Basically you're exercising
- 1:18:14neuroplasticity so that you become more effective.
- 1:18:18And when that project's completed, you create a new
- 1:18:20project. And what you find is people
- 1:18:23become more self-sufficient and require less hand holding and
- 1:18:29less involvement from leadership to solve problems because they
- 1:18:33are developing the capacity to solve problems by having them
- 1:18:38create their own problem, which is a breakthrough project.
- 1:18:43So what are the heating blind spots that you know for even
- 1:18:48high achieving executives that they often don't believe?
- 1:18:52What are those heating blind spots?
- 1:18:54Well, part of it could be. I had a client once who went to
- 1:18:59an Ivy League ish school and high IQ and and even had
- 1:19:03athletic ability and he was so smart that his intelligence was
- 1:19:07shooting him in the foot. The curse of the genius, that's
- 1:19:10what I call it. The Curse of the Genius I.
- 1:19:13Relate to. That, well, like your genius, is
- 1:19:15irrelevant. Right.
- 1:19:18It's really irrelevant because I've seen people who are not
- 1:19:21geniuses be way more successful in terms of starting a company
- 1:19:25and being able to run it. But if you want to be a leader,
- 1:19:32having to be the smartest one in the room and prove it to
- 1:19:35everyone just will have you surrounded by a bunch of yes
- 1:19:39men. Yeah.
- 1:19:40So you, you end up with, you don't have the most capable
- 1:19:44people around you and you have to end up doing so many things
- 1:19:47on your own. And if you're not in the office,
- 1:19:50people don't do anything. So you you have a company that's
- 1:19:53not growing it, it's not as innovative.
- 1:19:55You don't have people coming up with these innovative projects
- 1:19:59because they're all depending on you.
- 1:20:01So you're stunting the growth of the organisation.
- 1:20:03In fact, you could even invalidate people by showing
- 1:20:08them how you are the smartest. And we spoke about Malcolm
- 1:20:11Gladwell's book David and Goliath, and he talked about how
- 1:20:16people who were dyslexic at a young age in elementary school
- 1:20:20figured out that they couldn't keep up with class.
- 1:20:22So what they did is they made best friends with the.
- 1:20:24Smartest in history and the smartest in math and the
- 1:20:27smartest in science and the smartest in English.
- 1:20:29And they would delegate homework to those people and they would
- 1:20:32have discussion groups with everyone.
- 1:20:34Basically they were training to be CE OS and didn't know it.
- 1:20:40So they they knew they were not the smartest in the group.
- 1:20:43So when they did become CEO, they now were able to hire
- 1:20:47people smarter than themselves and know how to delegate and
- 1:20:52lead people smarter than themselves.
- 1:20:54A lot of people believe that they have to be the smartest and
- 1:20:58they don't know how to lead people smarter than themselves
- 1:21:00because they may be in competition.
- 1:21:02So they are sabotaging. That becomes a blind spot and
- 1:21:06then their smartness is irrelevant.
- 1:21:08Confession time. Confession time.
- 1:21:10You're ready for something. I used I used to do when I was
- 1:21:14in high school, right? I was one of the smart kids,
- 1:21:16right? But I was a skinny kid and they
- 1:21:20used to think they could bully me and that sort of reasons why
- 1:21:23I'm going to Taekwondo, karate, you know, they to delve into
- 1:21:26mixed martial arts, right? But when I was in high school, I
- 1:21:30used to teach like the strong kids, like I, I had my personal
- 1:21:35bouncer in second school. So I used to teach these kids,
- 1:21:40right? And you know, run the
- 1:21:42assignments for them just in exchange for protection.
- 1:21:45So if you want, if you want to bully me, you have to go through
- 1:21:49those big boys the first, right? So it's all self preservation.
- 1:21:56You need to use what you have to get what you want.
- 1:21:59So like I think about it now like that skill of having to
- 1:22:04pull people together, right, that are strong in areas where
- 1:22:07you're weak, right, is actually a leadership skill.
- 1:22:10And it's it's always a great thing when you build that
- 1:22:13leadership skill from a very young age.
- 1:22:16It enables you to be able to communicate and have
- 1:22:18negotiations and have mean win situations with people.
- 1:22:22Because I realised we, we need the best, you know, formula in
- 1:22:24business. So thank you for for reminding
- 1:22:28us of the past and, you know, digging into the past.
- 1:22:32But when you talk about these, you know, high level individuals
- 1:22:35who are very successful and very smart, right?
- 1:22:39And I think it's something I call the curse of the genius.
- 1:22:42And for a person like myself, I'm like, I try to be very well
- 1:22:46aware of the fact that, OK, a high IQ is not necessarily a
- 1:22:50ticket to success. You always need to continuously
- 1:22:54be a student, you know, in life, and I have once been a teacher
- 1:22:59and I've realised that the best teachers are the best students.
- 1:23:04Of course, the more you learn, the more you're able to even,
- 1:23:08you know, communicate knowledge and information.
- 1:23:11But at some point, you know, some people become too
- 1:23:17successful for their own good in court.
- 1:23:20And I noticed that the more successful the person is, the
- 1:23:22more difficult it is for the people around them to tell them
- 1:23:26the truth, right? And it creates this success
- 1:23:29bias. You know, we have.
- 1:23:31Past wings can create like dangerous assumptions about
- 1:23:34future strategies. You feel invincible.
- 1:23:37You feel because you have been on a winning streak, right you
- 1:23:41will continue to be on that winning streak.
- 1:23:44In philosophy, I think they call it the fallacy of the slippery
- 1:23:47slope, right? So your your thinking becomes
- 1:23:50highly fallacious because you are stringing your arguments
- 1:23:55based off wrong premises and you will arrive at the wrong
- 1:23:58conclusion. So there's this constant need to
- 1:24:01keep re engineering your mind, keep getting comfortable being
- 1:24:04uncomfortable, keep learning and relearning.
- 1:24:07And on learning, you know, the themes of old.
- 1:24:10I think about how the things that made me successful five
- 1:24:13years ago are no longer relevant today, even two years ago, even
- 1:24:17one year ago. Like looking at the algorithms
- 1:24:20in podcasting, for example, like the algorithms we were using
- 1:24:24last year. You know the titles descriptions
- 1:24:27using on YouTube are not relevant right now, right?
- 1:24:30So right. I think the tech environment
- 1:24:33forces you to keep on learning and relearning, but how do you
- 1:24:36help people that have that success bias?
- 1:24:39Because you can't teach an old dog, an old dog new tricks,
- 1:24:42right? And a lot of people, it's easy
- 1:24:45for people to get stuck in their ways real fast, especially when
- 1:24:49they become in, quote, successful.
- 1:24:52So how do you help clients that fall into this bracket?
- 1:24:55I don't talk about bias, not my world.
- 1:24:57How do you, how do you help them?
- 1:24:58Because for me, I feel like it's like an opening of the mind,
- 1:25:01right? I might not have the right words
- 1:25:04to explain it, but the truth is you need to be open minded in
- 1:25:08order to be able to accept more information.
- 1:25:10More like keeping your hands open, because if your hands are
- 1:25:13not open, how can you receive the new information?
- 1:25:16Yeah, that you need. So, so I don't, I don't look at
- 1:25:19as information as being as valuable as most people think.
- 1:25:22Just think of it this way. If someone wants to go on a diet
- 1:25:25and they get all the information for how to lose weight, what
- 1:25:29happens to most people, at least in the US, what happens?
- 1:25:34Yeah, no, I like I'm talking about.
- 1:25:35I'm not lying. I feel like in the US wants you
- 1:25:39start researching one diet, you go down a rabbit hole of all
- 1:25:43these other different diets and then you're trying to compare
- 1:25:46them all and then you end up buying a tonne of different
- 1:25:49products that you probably. Need How much does the
- 1:25:53information help you lose weight?
- 1:25:54All right, this is by now, this is.
- 1:25:56Not. Not at all.
- 1:25:57Not at all, right? Yeah, information isn't what
- 1:26:02giving people information on how to lose weight.
- 1:26:05Most people take all the information from the best diet
- 1:26:08in the world and they end up gaining weight anyway.
- 1:26:11So clearly it's not the information that has you lose
- 1:26:14weight. What people had.
- 1:26:16What has people lose weight is having some clear distinctions
- 1:26:21about the conversations they have about themselves when they
- 1:26:24look in the mirror. And until you transform that, I
- 1:26:27mean, there, there are literally women out there who have gained
- 1:26:31weight because they were shapely at a young age, let's say 14
- 1:26:36years old and adult men, 20s, thirties would pursue them.
- 1:26:41And the way they, those young girls protected themselves was
- 1:26:45to gain weight. And that keeps away those men
- 1:26:48who they wanted nothing to do with.
- 1:26:51And then now that young girl who was shapely at 1416 or 25, the,
- 1:26:57the whole strategy to hide myself by gaining weight is now
- 1:27:03she can't stop it it. And it was successful.
- 1:27:07It wasn't in her best interest, but at let's say 14 years old,
- 1:27:11that's what she knew to do. So that's, if you, if she wants
- 1:27:15to lose weight, you're going to have to deal with that and the,
- 1:27:18the best diet won't, will not help her.
- 1:27:20So one of the conversations that's not just with leaders is
- 1:27:25change is hard and people actually believe change is hard.
- 1:27:28So you're a CEO of an organisation and you come in
- 1:27:32with a presupposition that change is hard.
- 1:27:34And now, and I'm going to transform corporate culture and
- 1:27:38it's hard because people don't want to change.
- 1:27:40It's, it's really similar to the whole burnout thing.
- 1:27:44So once you say I'm going to burnout, you're going to find a
- 1:27:47million reasons to be burnt out. And because you want to be able
- 1:27:51to say I'm burnt out, so you say change is hard, you're going to
- 1:27:55find a million reasons. So you as a leader, you will not
- 1:27:59properly educate yourself to make the kinds of
- 1:28:02transformations that are necessary because you've already
- 1:28:04presupposed it's hard. So you're going to go into it
- 1:28:07knowing it's hard and believing your people are going to resist
- 1:28:11you. And you're ready.
- 1:28:12You're almost going. You're really going into a
- 1:28:14battlefield and you just made it hard.
- 1:28:17And so when it's hard, you get to say, see, I knew it.
- 1:28:20And you get to be right about change being hard, but you were
- 1:28:23really unprepared. It's like the guy who never
- 1:28:26played US football who says I'm going to go be in a backfield
- 1:28:30and when he gets clobbered he says this is not for me.
- 1:28:33But he never trained for the game.
- 1:28:36When the rubber hits the road. Rubber hits the road or more
- 1:28:39when the helmet hits you. You, you get to have a new
- 1:28:43reality, but you know, for, for change when, when it comes to
- 1:28:47change, you know, you're talking about that weights change, for
- 1:28:50example. Change is hard.
- 1:28:51And I think it, it depends on, on the person.
- 1:28:54For for a person like me, I have fast body metabolism so it's
- 1:28:59easy. Change is not great change.
- 1:29:01Change is not. Change is not hard.
- 1:29:06Change is not hard. Yeah, for me, I don't think that
- 1:29:10kind of change is hard. Right.
- 1:29:11No, no, no, listen, listen. I don't know.
- 1:29:13No, change is not hard for anyone.
- 1:29:19When people say intimate relationships take hard work,
- 1:29:23that's another fallacy. So we have all these
- 1:29:26conversations and they completely shape our actions and
- 1:29:30they restrict us for what we can and cannot do.
- 1:29:34Change is not hard for anyone, period.
- 1:29:36It's a, it's a mindset thing. What I just like losing weight
- 1:29:39information to transform a culture does not do it, and
- 1:29:44information to lose weight that does not do it.
- 1:29:47But the weird thing I kind of feel is sort of unfair because
- 1:29:51some people have fast body metabolism.
- 1:29:53If I decide to fast today and tomorrow, I'm going to lose
- 1:29:56probably about four or five KG. Easy peasy.
- 1:29:59And if I eat pasta for the next three days, I'm going to get it
- 1:30:03back. So I feel like I'm a, I'm a
- 1:30:05weights cheat, right? Because of the way my body
- 1:30:07operates. For some people, it's difficult.
- 1:30:10If they eat that same pasta with me, they're going to probably
- 1:30:13balloon about 10 KG. And it's difficult for them to
- 1:30:16lose it downwards because they don't have that fast body
- 1:30:19metabolism that I have. So it's like a cheap code in my
- 1:30:24own DNA. So like the effort I have to put
- 1:30:27in right into weight gain or weight loss is different from
- 1:30:30another person so. As long as you believe that,
- 1:30:33you'll be as as long as you believe that, you'll be right.
- 1:30:36And there's nothing I can say. No, I'm not saying, I'm not
- 1:30:39saying I, I'm right. I'm just saying that I, I feel
- 1:30:41like the change is easier for some people due to maybe certain
- 1:30:45biological or would I say, yeah, biological advantages that they
- 1:30:51have over other people. But still, it's, it's a mindset
- 1:30:54thing, right? But for, for some people, it's
- 1:30:57easier than the others due to their, you know, DNA setup or
- 1:31:01their team. That's what I was just trying to
- 1:31:04say. I'm not trying to demean whether
- 1:31:07it's hard or not hard. I'm just saying I I feel like
- 1:31:11it's easier for some of us than others.
- 1:31:13And, and if people go into it with that conversation, they'll
- 1:31:16be right and they'll look for evidence to prove that they're
- 1:31:19right. So it reminds me of this rapid
- 1:31:23transformational therapist, her name is Marissa Pier.
- 1:31:26So her focus is on rapid transformational therapy.
- 1:31:30I did a, it was like a hypnosis meditation on accident.
- 1:31:34The way I found it, I didn't realise it was that she was
- 1:31:37going to be teaching meditation but ended up doing it.
- 1:31:40So it was really fun, but I love listening to her meditations and
- 1:31:45things like that. But she has mentioned one of the
- 1:31:48strategies she uses and the reason I'm bringing it up just
- 1:31:51because we are talking about bodies right now.
- 1:31:53Kind of a little bit of a tangent is Ted, you mentioned
- 1:31:57that you mentioned this in our last conversation that you've
- 1:32:00had experience and you've put into practise.
- 1:32:03I may be saying this the wrong way, but directing your own
- 1:32:07thoughts or using your own thoughts to influence or code,
- 1:32:11code direct your body to perform better just by directing your
- 1:32:18own thought patterns. And she actually has a very
- 1:32:21similar type of model to where she suggests that people can
- 1:32:26eradicate illness or increase their metabolic state or like
- 1:32:31you experienced, do more reps right or have run longer, run
- 1:32:36longer, breathe deeper, whatever it may be.
- 1:32:39So I think that's really important to take into
- 1:32:41consideration as as well when we're talking about the
- 1:32:44underlying beliefs that people have when it comes to whatever
- 1:32:48type of biological or whatever people think is wrong with their
- 1:32:53body. You know, there are hundreds,
- 1:32:55thousands of things. My nose doesn't look right, my
- 1:32:57hair doesn't look right. I'm too tall, too short, too
- 1:32:59skinny, too fat, whatever. That the underlying belief
- 1:33:02system can be so complex that what these practises and what
- 1:33:06we're seeing when we are recoding our body through our
- 1:33:10thoughts, it can actually affect things like blood pressure,
- 1:33:15metabolic state, and ultimately affect weight.
- 1:33:19So I think that's really important just to touch on in
- 1:33:22this situation too as well, because when it come, when we're
- 1:33:25thinking about the human mind, like you mentioned earlier, we
- 1:33:29also spoke about this in the last conversation.
- 1:33:31At one point when we were building cars, man didn't build
- 1:33:35them to go past a certain point because they believed that if a
- 1:33:38woman was in that car. Remind me or let me know if this
- 1:33:42is wrong, but you mentioned that her insides or her womb or
- 1:33:45something like that would explode.
- 1:33:47Right uterus. Realise uterus.
- 1:33:50Yeah, I realised. The uterus.
- 1:33:51Would explode that obviously that was not true.
- 1:33:56So I think if we operate within this frame with that being said,
- 1:34:01I would really love to hear kind of a case study of kind of an
- 1:34:05outline of a company that you've helped personally shift from
- 1:34:08survival to scaling. Ted, if you could take us, you
- 1:34:12know, through the journey from crisis point to I know you kind
- 1:34:16of hate the term mindset shift because it's so much different
- 1:34:19than that. But through the strategic
- 1:34:22problems, maybe it was a specific problem or maybe it was
- 1:34:25more broad and through their cultural transformation they
- 1:34:29then had to make in that company and the growth that they
- 1:34:32experienced. Could you please give us one of
- 1:34:35your favourite examples? Sure, sure.
- 1:34:37Well I probably gave one already.
- 1:34:40So this is 1 where the guy really smart guy, Wharton, MBA
- 1:34:45and athletic also and worked in the big brokerage houses.
- 1:34:51He worked in mergers and acquisitions.
- 1:34:53So he made a lot of money, very successful.
- 1:34:55And then he decided to go out on his own and start his own
- 1:34:59company and he wanted to do what's called a roll up.
- 1:35:02And for those who don't know what a roll up is like, take for
- 1:35:06an example, the laundromat business, it would be
- 1:35:09fragmented. There are lots of different
- 1:35:11owners, mom and pops that own laundromats around the country.
- 1:35:15And if, if the three of us decided we wanted to do a roll
- 1:35:19up, we'd go out and we'd buy a whole bunch of laundromats
- 1:35:22around around the US, roll it up into one big company and we'd
- 1:35:27have economies of scale and being able to buy all kinds of
- 1:35:30things cheaper, put in better management systems.
- 1:35:32But we'd be rolling up a lot of little small companies into a
- 1:35:35bigger company. And so this guy wanted to do a
- 1:35:38roll up in a specific industry. And before I met him, he had
- 1:35:42bought three companies and it took him three years.
- 1:35:45He bought one company each year and one of the challenges when
- 1:35:49you do a roll up and you're you're buying companies that
- 1:35:52already has employees, you're now integrating this this post
- 1:35:56they call post integration of human capital.
- 1:35:59And that's what kills the people, kill successful mergers
- 1:36:03and acquisitions because people have their own culture, they
- 1:36:06have their own systems, whether it's production, finance.
- 1:36:10So being able to integrate people is where you have
- 1:36:13problems. So he wanted to do a roll up,
- 1:36:16but he was moving slower than he he wanted and he had never been
- 1:36:20a CEO. So there were a few things that
- 1:36:24needed to happen. One is training and develop him,
- 1:36:26him to be a more effective CEO and being able to be more
- 1:36:30aggressive with his roll up. The other one was as he acquired
- 1:36:35companies, he's taking a guy, an entrepreneur who ran a $6
- 1:36:39million company and now that entrepreneur is going to be
- 1:36:41responsible for $40 million division and they're, you're
- 1:36:45going to have to upskill that person.
- 1:36:47Often when you do make those acquisitions, you're, you're
- 1:36:51buying talent. A lot of those people that you
- 1:36:54bring into your company are giving you lip service.
- 1:36:57They have their own agenda and it may be in conflict with
- 1:37:00yours. So I had to take this guy and
- 1:37:04upskill him and then get him aligned with the CEO of the,
- 1:37:08let's say the umbrella company. But then what also happened is
- 1:37:12instead of taking a year to do 1 acquisition, he was banging out
- 1:37:166-7 acquisitions a year. And I ported him in, integrating
- 1:37:22the sales and operations into one culture, which then allowed
- 1:37:26that company to grow exponentially.
- 1:37:28Exponentially, not just from the what you call strategic growth
- 1:37:34from acquisitions, but also organic.
- 1:37:37The sales force was not, you had all these different companies
- 1:37:40and the salespeople didn't trust the people from the other
- 1:37:43companies, even though they were all selling to the same person.
- 1:37:46So they wouldn't share leads, which makes the company grow.
- 1:37:50It was a roll up, but it was three different units in the
- 1:37:54roll up and they, they provided 3 different services and in each
- 1:37:58division. So being able to support that
- 1:38:00CEO to be more aggressive in his acquisition strategy and
- 1:38:04successfully bring, bring them together, integrate the sales
- 1:38:08force, upskill him as a CEO to be able to run a larger company,
- 1:38:13and then also upskill the talent that he was buying, which
- 1:38:17allowed them to grow well, Well beyond what his project, his
- 1:38:22projections were for year 1-2 and three after I met him.
- 1:38:26So, and that was, it was transforming culture.
- 1:38:29And it was very interesting in that because when I'd go on
- 1:38:33their premises once a week, people knew I was coming and
- 1:38:37they would corner me like they would be like, hey man, I want
- 1:38:39to talk to you. I have this idea.
- 1:38:41I want, I want you have the CEO's ear.
- 1:38:44And So what it did is help me find other leaders within the
- 1:38:48organisation and help shape them and, and help them create
- 1:38:52projects. So they were actually excited
- 1:38:54about creating their own projects that would support the
- 1:38:57CEO. And then there were these
- 1:38:59untapped leaders in the organisation that I was able to,
- 1:39:02you know, pull from. It helped them do things.
- 1:39:05So organizationally they were better positioned to to handle
- 1:39:11exponential growth without falling apart by just using what
- 1:39:15he had in the organisation. Anything else you want to say
- 1:39:18about the case study at all that you think specifically our
- 1:39:22audience would really need to hear?
- 1:39:24Maybe we have somebody at home who is ACEO or is leading A-Team
- 1:39:29or building a team. Anything else about that case
- 1:39:32study that you would want to touch on?
- 1:39:33Well, his problem he was creating was was actually
- 1:39:38bringing all these organisations together as one, one company.
- 1:39:42And and when you look at just even large corporations, most
- 1:39:47mergers and acquisitions never realised the intended value of
- 1:39:52the merger or acquisition, right.
- 1:39:54When Price Waterhouse merged with Coopers and Library, they
- 1:39:58had problems for a long time with that so.
- 1:40:02It's, it's not just acquisitions, buying and, and
- 1:40:05merging with companies is not a very easy thing to do.
- 1:40:09And people always say, should we build it or buy it?
- 1:40:11So do we, do we buy a company or do we just build it organically
- 1:40:16and inside? And you know, there, there are
- 1:40:18pros and cons of, of both, but one of the biggest challenges is
- 1:40:23when you buy it, you now have to fold those people in and hope
- 1:40:27that they're not in conflict with what already exists.
- 1:40:30It's, it's, you know, and I, I like bringing it to how even in
- 1:40:34intimate relationships, when you get married, people tend to
- 1:40:37think the way we do things is better than the way you do
- 1:40:40things. And even when people are in, in
- 1:40:43an intimate relationship, you can, they may never say these
- 1:40:47words, but they may say the way your family did.
- 1:40:50That is ridiculous. How could you all do that?
- 1:40:54My family, the way we did it was much better.
- 1:40:57And you're now in conflict with the other person.
- 1:40:59So imagine that happens in your personal life, and it happens
- 1:41:03even in the professional world when you bring two companies
- 1:41:06together. Our way is a better way.
- 1:41:08Or even if our way isn't better, we're not going to change
- 1:41:11because change is hard and we're going to keep doing it our way.
- 1:41:15So being able to cut through that and sort of well to be able
- 1:41:20to transform mindset so that people are more more empowered
- 1:41:25to be able to look at things objectively and say, well, their
- 1:41:29way is actually better. So let's let's take that on.
- 1:41:31Or I was giving lip service and I had a guy, he said I was
- 1:41:35actually giving him lip service. I have my own ideas now and I
- 1:41:39really understand. And it's, it's interesting
- 1:41:42because when you're working with the CEO and other leaders, those
- 1:41:46other leaders need to be comfortable enough and trust me
- 1:41:49to say things that perhaps they don't want me to say back to
- 1:41:53that person. So it's very interesting the
- 1:41:55level of trust that you have with that.
- 1:41:58Ted, I'm going to say something to that effect.
- 1:42:01Like comic organisational culture is a very, very big
- 1:42:05deal. And I I was laughing because,
- 1:42:07you know, you again, you're attacking you attack my alumni.
- 1:42:11Yeah, right. You know where, right.
- 1:42:13Price Waterhouse. We're merging with Coopers and
- 1:42:15Lebrand. It wasn't such an easy emerging
- 1:42:19and also I've also had the privilege of working with
- 1:42:23another account since then who also experienced an acquisition.
- 1:42:27It's so crazy that and one thing that accountants tend to fight
- 1:42:32over a lot is methodology and the tool sets.
- 1:42:36There are ways to audit particular FSLI that's financial
- 1:42:41system line items, right? So they would accountants are
- 1:42:45very used to being talking in a particular way.
- 1:42:49So it's a very serious fight. Like it's not.
- 1:42:52I feel like Ted is, he's under understated that fight.
- 1:42:58He's been too polite about it. You're been too polite.
- 1:43:02I'm going to come by. You know me.
- 1:43:04I only see it as a team. It's it's usually dirty fight.
- 1:43:07And it's crazy that, you know, one of those places where I
- 1:43:10worked, they had to run the two companies in parallel.
- 1:43:14Right. Yeah.
- 1:43:15And in fact during IT systems. Yeah, yeah.
- 1:43:19Who has the better IT system? Yeah, the IT systems, the tool
- 1:43:23sets, the methodologies, the company culture, like even often
- 1:43:29leave days, you know, the hierarchy, you know, sometimes
- 1:43:33you, you know, you have some other firms structured as
- 1:43:36associate, you know, semi senior senior associate, assistant
- 1:43:41manager, manager. Some people have manager one
- 1:43:43manager 2 before senior manager. Some people have just one level
- 1:43:47of manager. It's crazy merging, you know,
- 1:43:49the hierarchy as well. It's, it's a lot of, it's a lot
- 1:43:52of dirty fight. Absolutely.
- 1:43:55And even the pay structure as well, right?
- 1:43:57I just feel like you ball what I remember it brings, it brings it
- 1:44:01brings trauma, you know, because it's it's a lot of dirty
- 1:44:05fighting when it comes. Who gets which resources?
- 1:44:09Who gets which resources? Our department is who gets which
- 1:44:12resources. Our department's more valuable
- 1:44:14than your department. Yeah, that's even another,
- 1:44:17another, another, you know, fight.
- 1:44:19It's not funny. So that's why for me, I I prefer
- 1:44:21that organic growth to acquisitions basically.
- 1:44:26And, you know, like, I'm not saying this is right, but this
- 1:44:30is my preference when I make an acquisition, I like them to run,
- 1:44:34you know, parallel instead of just absorbing them because
- 1:44:37absorbing them brings too much, you know, chaos that would
- 1:44:41disrupt the momentum. So I believe in keeping the
- 1:44:44momentum in a particular organisation.
- 1:44:47But sometimes, like the cost of expansion can hold your
- 1:44:51momentum. But some people don't think or
- 1:44:53some leaders don't think about that until, in your words, the
- 1:44:56rubber hits the road. So who better to ask the
- 1:44:59questions on AI than AI? So Ted, we love to talk about AI
- 1:45:06on this broadcast and disruption and AI are like twin sibling
- 1:45:12would I say. I don't know whether they're
- 1:45:15identical or they're fractional, but I know they're twin.
- 1:45:18AI has brought a lot of disruptive technological
- 1:45:23advancement in this age and time.
- 1:45:25And you are a master of the science of disruption and, you
- 1:45:31know, progress with chaos, right?
- 1:45:34So how does artificial intelligence fit into your
- 1:45:37philosophy of destruction? No.
- 1:45:40Is it a tool? Is it a threat?
- 1:45:42Is it a mirror? Is it an amplifier?
- 1:45:44And what brilliant strategies can leaders or leadership in
- 1:45:50this age and time, you know, adopt using artificial
- 1:45:54intelligence to achieve progress for their teams, the
- 1:45:59organisations and of course, in their personal life?
- 1:46:02So first tell me, in what ways has AI been disruptive?
- 1:46:18The question. It's disrupted a lot speaking,
- 1:46:23it's disrupted. Speaking of disruption.
- 1:46:25A lot of. Speaking of disruption, I think
- 1:46:28my Internet connection was disrupted.
- 1:46:32OK, so I I asked. That's what I thought I asked.
- 1:46:36I asked a question in in what way?
- 1:46:40In what way has AI been disruptive?
- 1:46:44OK, in what ways has AI been disruptive?
- 1:46:47Right. Multiple different ways.
- 1:46:49Because you know, when you look at the work first these days, a
- 1:46:52lot of, you know, large corporations are laying people
- 1:46:55are, you know, changing their systems, changing their
- 1:46:57processes. And you know, I believe that
- 1:47:00when you want to achieve change in organisations, to change
- 1:47:03involves 3 things, the people, the processes and the systems.
- 1:47:07And AI has been able to change the people, the processes and
- 1:47:11the systems, all three. So yeah.
- 1:47:14What specifically has AI disrupted?
- 1:47:17So argue for example, in consulting roles, for example,
- 1:47:21right, I can speak to my own industry consulting.
- 1:47:24We need less junior team members, right, to do a lot of
- 1:47:28the repetitive work, for example.
- 1:47:31And that means there are less junior roles, right Than.
- 1:47:35What work available? Specifically what works well.
- 1:47:44I'll say menial work and work that involves a lot of
- 1:47:49repetitive tasks. So to be more granular and more
- 1:47:51specific, for example, in audit, right, So you need attention to
- 1:47:57detail as a major soft skill, right?
- 1:48:00And there's something we should do called vouching.
- 1:48:04So sometimes you have to would I say, take his pool of
- 1:48:08transactions, right, and match those transactions to the
- 1:48:11support documents for those transactions.
- 1:48:14But now you have AI tools that can do the matching very easily,
- 1:48:17very fast, right? So it doesn't intend the need
- 1:48:20for, you know, the junior team members to be performing such
- 1:48:24roles, right? So it means in the case wherein
- 1:48:27you had the need for 10 junior team members, you probably need
- 1:48:30probably 3-2 now on that same team, Yeah.
- 1:48:34OK, so research could be 1 area because it can do it faster
- 1:48:39right? And the matching you still need
- 1:48:41someone to double check the work, correct?
- 1:48:43Yeah, review. Yeah.
- 1:48:44So prepare. Review.
- 1:48:46Process, but you need less preparers.
- 1:48:49Yeah, you need less preparers. So with more preparers, it is it
- 1:48:56fair to say that you would have more steps like each preparer
- 1:49:00played a role and AI has compressed that consolidated
- 1:49:04that, right? Exactly.
- 1:49:05Very, very correct. OK, OK.
- 1:49:07All right. Yep, I understand.
- 1:49:09So I have a concern with AI and it's more than one concern.
- 1:49:16One is we live in a society where we are working hard to
- 1:49:22make machines more human like and we want humans to be more
- 1:49:27machine like. And I know AI which is
- 1:49:31artificial intelligence is not intelligent.
- 1:49:34I know that artificial intelligence can only
- 1:49:38understand, basically artificial intelligence has thoughts.
- 1:49:42It doesn't think. It can only have thoughts about
- 1:49:45all the information that's available.
- 1:49:47And whatever's outside of that, it can't tell you about it.
- 1:49:52And so we're we're are creating this culture of machines being
- 1:49:57more human and humans being more machine.
- 1:50:00And we want innovation, which is AI doesn't do that.
- 1:50:04Now AI can make improvements, it can reconfigure and look at what
- 1:50:09exists from different perspectives.
- 1:50:12I understand it's it's looking at cancer cures and it sees
- 1:50:16patterns faster than what a human does.
- 1:50:20I got that. My other concern is that in the
- 1:50:24US, in the West part, in California, there was a gold
- 1:50:29rush. Bless you.
- 1:50:30So the California, the California gold rush, most
- 1:50:34people who ran out to California to make money from gold did not
- 1:50:38succeed. Do you know who was very
- 1:50:41successful because of the California Gold Rush?
- 1:50:44The transportation industry. People who made picks and
- 1:50:46shovels because thousands of people, right, thousands of
- 1:50:52people ran out there to find gold and they needed picks and
- 1:50:55shovels and they all bought picks and shovels.
- 1:50:58So people who started the pick and shovel company, they became
- 1:51:02wealthy. The people, most of the people
- 1:51:05looking for gold did not become wealthy.
- 1:51:07So my concern is that the people who make picks and shovels for
- 1:51:12AI will be very successful and most people will not become
- 1:51:17wealthy from AI. It's too much hype and the
- 1:51:20billions of dollars that are going into it, I don't know if
- 1:51:24they are going to get the returns that that are expected
- 1:51:27from that. And the true innovation will
- 1:51:30come from human beings. And if you want your humans to
- 1:51:34be more like computers or computers don't do things that
- 1:51:38human beings do. So you will actually end up
- 1:51:41diminishing your most valuable asset by wanting them to be more
- 1:51:45computer like. And you're expecting your
- 1:51:48computers to be more human like. And they don't have maybe one
- 1:51:51day we'll have the capacity. I mean, if you think about it,
- 1:51:55all the resources that were needed to make the iPhone
- 1:51:59existed on planet Earth 2000 years ago.
- 1:52:02So if we believe AI is that intelligent, hypothetically
- 1:52:07artificial intelligence could have made the iPhone 2000
- 1:52:10because all the resources were there.
- 1:52:12So whatever doesn't exist 2000 years from now, AI is not
- 1:52:17creating it. I think you are very much
- 1:52:20aligned with our narrative that we have in house here.
- 1:52:24There's been a past episode of this podcast.
- 1:52:26It's titled first AI next. And I like to think that myself
- 1:52:31on behalf of myself and my Co host, right?
- 1:52:33We see AI from certain lenses. We'll see it as an amplifier.
- 1:52:38That is, it magnifies both the brilliant strategies and flawed
- 1:52:42thinking of the users and most likely, you know, the leaders.
- 1:52:47And of course, AI as a mirror. It reflects back the quality of
- 1:52:51the questions that you ask as a leader.
- 1:52:54And of course, AI as a catalyst. It forces leaders to redefine
- 1:52:58what makes them irreplaceable. So we just see AI as a tool,
- 1:53:04right? And I love the analogy you gave
- 1:53:07that is people that make the pixels and shovels for AI, the
- 1:53:12ones who are gonna be reached. So we, for example, are adopting
- 1:53:16AI in the field of PR communication media, right?
- 1:53:21So we, I am, I call myself AI, but I love the fact that I'm
- 1:53:25able to use AI, you know, to serve as a catalyst to would I
- 1:53:31say, enhance the growth of my passion.
- 1:53:34I look at people who have been in broadcasting for five years
- 1:53:38before me. They are lower on the global
- 1:53:41rankings. Well, OK, I bust into the scene
- 1:53:43November 2023. That's wow.
- 1:53:46I'll be two years, November 19 this year, right.
- 1:53:50OK. And will top 2.5%.
- 1:53:54I look at the people who are on that same rankings, most of them
- 1:53:59started five years at least you know they had a five years head
- 1:54:02start before me. You know that's right.
- 1:54:05Looking at AI as a catalyst, right?
- 1:54:08Because we are able to know the right mix of AI tools to use and
- 1:54:12apply on our own mission, though, I think we sort of align
- 1:54:16with your narrative. That is, the people who apply AI
- 1:54:20to what they want to do or provide, say, complementary or
- 1:54:26support services to AI tools or AI services would be the ones
- 1:54:31that would enrich themselves in this AI gold rush.
- 1:54:35But what do you see it as being? An amplifier and mural and a
- 1:54:38catalyst are not your thoughts on that.
- 1:54:40I think it's a tool just like Google was a Yahoo.
- 1:54:45Search engines have been tools that so before the search engine
- 1:54:50was the library and that took time.
- 1:54:52You had to go to a different location.
- 1:54:54So now you can have it in the palm of your hand.
- 1:54:57So that's more efficient. AI is just more, it has more
- 1:55:02capacity than Google because you can ask AI to do a proposal for
- 1:55:08you. You can ask AI to do all kinds
- 1:55:11of things, right? You can write a book, you can
- 1:55:13make ATV show. There's so much more you can do
- 1:55:16with AI. In fact, AI will disrupt Google.
- 1:55:20Google, Google is being disrupted.
- 1:55:22I forget what the percentage is. What?
- 1:55:25Their volume has already dropped significantly, like 40%.
- 1:55:29Wow, now they have Google. Gemini they.
- 1:55:32Have adopted AI, They have adopted AI.
- 1:55:34They have Gemini, and they have the Google AI overview.
- 1:55:38You know what they're doing. Right.
- 1:55:39They waited a little late. Their traffic has already
- 1:55:43dropped. It's already a significant drop
- 1:55:45in their traffic. So they have been disrupted.
- 1:55:48It's not 10%. It's in sizable numbers,
- 1:55:52noticeable. That's very true.
- 1:55:55So they've been disrupted already, so now they have to
- 1:55:58pay, play catch up. So it's a great tool to help you
- 1:56:02clarify thoughts. It's a great tool and and doing
- 1:56:06proposals and cutting down the amount of steps, getting rid of
- 1:56:09menial work. You know, it has its benefits.
- 1:56:14I mean, it, you can look at AI and and the fast food industry
- 1:56:18we have. I think it's a McDonald's.
- 1:56:20It's the first McDonald's to have no human being in the
- 1:56:25operation at all. Flipping burgers, everything,
- 1:56:28it's doing everything. And that would all be from, you
- 1:56:31know, large language models. It's that's a some level of AI
- 1:56:35and I think that's. Why?
- 1:56:37AI is not right, but I think that's why AI is not intelligent
- 1:56:41because it's still a large language model, learning model,
- 1:56:44large language learning model. It's not technically
- 1:56:47intelligent. Now it's good at pattern
- 1:56:50recognition for what does exist, but connecting dots that do not
- 1:56:55exist. So when you get a highly
- 1:56:58intelligent person who can connect dots that the rest of
- 1:57:01the world doesn't see. And I prefer to talk about
- 1:57:04Nikola Tesla instead of Einstein because most people don't know
- 1:57:08Einstein. Didn't come up with a theory of
- 1:57:10relativity. Was a French guy back in the mid
- 1:57:131800s who actually wrote a paper on that already?
- 1:57:17What before Einstein? But Tesla was connecting dots
- 1:57:20that didn't exist. He was talking cell phones in
- 1:57:24the late 1800s. One thing that.
- 1:57:27That's what. Go ahead.
- 1:57:28One thing I just wanted to kind of connect with what you're
- 1:57:32saying is bridging something that you spoke about earlier in
- 1:57:35regard to paradigm shifting and connecting to that story, you
- 1:57:41know, of the four year old washing dishes and things like
- 1:57:44that. It's crazy that we are in a time
- 1:57:47where anybody, anybody can pick up AI and sell it as a shovel or
- 1:57:53sell it as the pickaxe. And even though it is this tool,
- 1:57:57it really can only be used to the extent of our own belief
- 1:58:01systems. So it's just kind of crazy to
- 1:58:04think about just to me that the user, the extent of the user is
- 1:58:09really the most limited part for sure.
- 1:58:16So if we don't even understand our own belief systems or we
- 1:58:19can't run our own thoughts, we wouldn't be able to expand AI in
- 1:58:25any way. We're just using it as a
- 1:58:27feedback loop, which almost just sounds like an extent of the
- 1:58:33current problem that we were even speaking about earlier when
- 1:58:36it comes to people not being in control of their own thoughts.
- 1:58:40So like we just mentioned, people are one of the reasons
- 1:58:42people have switched over from Google to, for example, ChatGPT
- 1:58:47is because of the feedback loops that it gives an extent to the
- 1:58:52wide range of information that it has.
- 1:58:54Like they'll just the vast library, if you will.
- 1:58:57But again, if we're not able to understand our own minds or push
- 1:59:01past our own paradigms, we're only seeking answers to a
- 1:59:04certain extent to our current belief.
- 1:59:07We wouldn't be able to even reach past a point of paradigm
- 1:59:10shifting at all because again, we're just using it as a
- 1:59:13feedback loop based off of all the information that we
- 1:59:16currently have. But when we're speaking about
- 1:59:19visionaries move our shakers, the people that actually are
- 1:59:25bringing up ideas that were never being talked about before,
- 1:59:28they don't get those ideas or have those thoughts based off of
- 1:59:32operating against a feedback loop of information being fed to
- 1:59:36them back and forth, back and forth.
- 1:59:38When it if you as kind of leads into my next question.
- 1:59:42So Ted, you work with, you know, usually an older generation,
- 1:59:48maybe not always, but a lot of the CE OS businesses, C-Suite
- 1:59:53teams and corporations that you work with.
- 1:59:55And you kind of have your own strategy, maybe your own
- 1:59:57curriculum if you were designing A curriculum for the next
- 2:00:01generation. So if we're speaking just based
- 2:00:05off of disruptive leadership, maybe they use AI, maybe they
- 2:00:10don't. What would be your first three
- 2:00:13lessons? Or can you expand on them when
- 2:00:15it comes to, you know, questioning everything,
- 2:00:19especially when we're talking about AI?
- 2:00:21And the answer is AI is? Giving us in this feedback loop,
- 2:00:26along with embracing things like discomfort, AOS and leading with
- 2:00:32problems, starting problems, creating problems.
- 2:00:35Can you kind of explain those lessons in a way that would be
- 2:00:39beneficial to this generation coming up where AI is going to
- 2:00:43be so normalised? So being a human hasn't changed.
- 2:00:48If it has, tell me in what way? It has changed because humans
- 2:00:53now use AI. And yeah, that's just a joke,
- 2:00:57right? But one thing that really
- 2:00:58fascinates me is the fact that I, I grew up in that age where I
- 2:01:02had to use the library, the library coding system.
- 2:01:05You learn, you know, all of those manual techniques for
- 2:01:08searching the books, the resources, the publications in
- 2:01:11the library. But it's crazy that information
- 2:01:14was difficult to obtain back then.
- 2:01:16And information is very easily accessible and widely
- 2:01:21applicable. But now I get the most stupid
- 2:01:24questions right then back then. So I feel like it's like we are
- 2:01:28the age of the height of artificial intelligence for the
- 2:01:32age of the height of human foolishness as well.
- 2:01:34So I don't know, there's a mismatch somewhere.
- 2:01:37But it still doesn't help me understand whether human beings
- 2:01:40have changed over the past 2000 years.
- 2:01:43We have deteriorated. I feel like we we, we are
- 2:01:45deteriorating as the on the average, right, the quality of
- 2:01:49humans we have today is less than the quality of humans we
- 2:01:52have say in our grandparents generation, the parents before
- 2:01:57them. We have people who are weaker
- 2:02:01physically and I think mentally, but that's not a scientifically
- 2:02:05problem part. That's a conspiracy theory
- 2:02:07about. Take that from me.
- 2:02:08Well, so let let's think back 100 years ago people could have
- 2:02:13said, hey, we're different in in 1925 because just 30 years ago,
- 2:02:21most people didn't have electricity in their home.
- 2:02:24We didn't have flying machines, most people didn't have car.
- 2:02:27Like they can go down a list of the technology that we can't
- 2:02:31even imagine that was so life changing to go from kerosene
- 2:02:37lit, you know, jar. I used that in Africa.
- 2:02:40I used that in Africa. But to having to having an
- 2:02:45artificial son in your house that you can turn on and off
- 2:02:47anytime you want, right? So we we can't imagine not
- 2:02:51flying and now flying. And those people would have
- 2:02:54thought that this technology has changed humans.
- 2:02:59And here we are 100 years later saying the same thing they said.
- 2:03:03So what has changed about human being?
- 2:03:05That's what I'm I'm that's what I'm not hearing from either of
- 2:03:09you. What is different about human
- 2:03:11beings today that wouldn't have happened 100 or 500 years ago?
- 2:03:16What's different about the generation that didn't exist for
- 2:03:20anyone else? Because everyone's seen
- 2:03:22technology go back to the. I would say you've.
- 2:03:25Seen that in technology? I would say more so the
- 2:03:28differences may rely in cultural shifts and belief systems that
- 2:03:36have changed through, you know, any type of country.
- 2:03:40They're economically, socially and things like that.
- 2:03:43I would say that those make a decent impact on the way humans
- 2:03:49evolve. What's?
- 2:03:50Different. What specifically is different?
- 2:03:53From our perspective, is it from like a biological perspective,
- 2:03:57psychological like? Tell me what's different about
- 2:04:01human beings today that was that didn't exist 100 years ago or
- 2:04:06500 years ago, or 2000 years ago.
- 2:04:09I'll say, I'll say yeah, still pretty much similar fabric, but
- 2:04:16a difference is, you know, the social cultural fabric.
- 2:04:21So mine is a social animal when you look at it, you know, from a
- 2:04:24sociological perspective to cut the anthropology of man, right,
- 2:04:29the social cultural practises have absolutely changed over
- 2:04:34time, right? It's difficult to observe.
- 2:04:36But you know, when you look at spans of times like 500 years,
- 2:04:41100 years, right? It's the patterns are easier,
- 2:04:45but fundamentally nothing has been changed, you know, about
- 2:04:50man. But when you look at the social
- 2:04:52cultural practises, absolutely there has been, you know,
- 2:04:56culture shifts, you know, mindset shifts over time,
- 2:05:00especially with technological advancement, right?
- 2:05:03We are more reliant, you know, on technological tools on like,
- 2:05:08you know, the age of sea, the haunted gatherers wearing man
- 2:05:12was a more ferocious animal and more acclimatised to the natural
- 2:05:17environment or fundamentally man is still man.
- 2:05:21So we just looking at social cultural shifts over time.
- 2:05:25That's I don't know what what social cultural shifts are
- 2:05:31different now that didn't exist 500 years ago?
- 2:05:36500 years ago. See pop culture.
- 2:05:39For 100 I mean just. If 100 years ago, I don't think
- 2:05:43there, I don't think there's a year, I don't think there was
- 2:05:45pop culture, I don't think there was cancel culture, I don't
- 2:05:47think there was. The nuclear No.
- 2:05:49No, no, no. So 500 years.
- 2:05:53So let's let's say 500 years ago, 500 years ago, you lived in
- 2:05:57a village, right? And you were known for being
- 2:05:59dishonest. You got cancelled.
- 2:06:02Yeah. But not no one in the village
- 2:06:04would work with you. No one in the village would
- 2:06:07cooperate with you. Nobody but you would.
- 2:06:09Yes, yes, the media. Yes, the media was word of mouth
- 2:06:14globally. In that village you were
- 2:06:16cancelled, right? And then the next village would
- 2:06:19have heard about you. So when you arrived they would
- 2:06:21be ready to cancel you also. That is why we used to have
- 2:06:27exiles. Yeah.
- 2:06:28Back in the day, yeah. So some people used to go in
- 2:06:31exile. Right.
- 2:06:32So this is the same thing. We're doing the same things.
- 2:06:36It was back to what I said. I said fundamentally we've not
- 2:06:39changed as a species, right? We've only seen social, cultural
- 2:06:43shifts over time. But it's not those changes are
- 2:06:47not, so would I say significant to say that man has changed
- 2:06:52significantly as a species, right.
- 2:06:54We are seeing woven from the same fabric, but there are
- 2:06:57social cultural changes over time.
- 2:06:59But the fundamental, the primary, more like the primary
- 2:07:03colours remain the same. We're just mixing and matching
- 2:07:05the primary and session secondary colours to be from
- 2:07:08tertiary colours. So it's differentiated.
- 2:07:11You're still saying your people are still saying our generation
- 2:07:14is different from the last. That's what each generation
- 2:07:16says, so we're all saying the same thing.
- 2:07:19I'm not. Still the five years, still the
- 2:07:21five year, and still the five year old is running your life
- 2:07:24just like 500 years ago, or 50 years ago, or 50 years from now.
- 2:07:29The five year old is running your life and transformation
- 2:07:33becomes really valid. Like the human being.
- 2:07:36We believe that technology has changed us and we've been saying
- 2:07:39that for a very long time and we keep saying it and still we
- 2:07:43have, you know, murder and theft and abuse and all.
- 2:07:48We didn't take any of that out of society.
- 2:07:50Divorce is still there, infidelity, all these things.
- 2:07:54Like what has changed? You still have to learn to walk,
- 2:07:57talk, feed yourself or learn to speak a language count like all
- 2:08:01those, the human experience. I mean, living in the jungle, I
- 2:08:04saw that. I saw people who lived way back,
- 2:08:07no electricity or running water. They they had the kerosene jar.
- 2:08:12I saw that that lived that right.
- 2:08:14It's too. Bad you did that.
- 2:08:17You're a legend in Agricultural Society with no machines, just
- 2:08:22the machete. Yeah, the, the, the, the, the
- 2:08:24making hole, we call it the cutlass, then the hose, right,
- 2:08:26That bent 1. You use it to rake.
- 2:08:29And then there's the rake as well with steam iron prongs,
- 2:08:33right? You use that one to clear the,
- 2:08:35the, the leaves. If you've done that, I think the
- 2:08:38respect I have for you has gone higher.
- 2:08:42But you get what I I mean, everyone believes they're
- 2:08:45different and it's what it takes for human beings to come
- 2:08:48together and work together is still the same thing.
- 2:08:52And we're ignoring that. We're thinking that it's going
- 2:08:55to be some new IT thing. This is, this is it.
- 2:08:58And we're going to be different. But yet we're still dealing
- 2:09:01with, I work with people of all age groups and I, I still see
- 2:09:05the same thing. If anything, some of those
- 2:09:07cultures they call primitive are, are better at being a
- 2:09:11community. We've lost the community.
- 2:09:13So do people. And we're, we're attempting to
- 2:09:15use technology to create communities.
- 2:09:18One, one thing that's been interesting over the past 20
- 2:09:21years here in the US is that the younger people have been hungry
- 2:09:25for community. So they create groups of like
- 2:09:28crocheting, like they still want that human to human contact
- 2:09:32where we sit down and we're just in a room hanging out crocheting
- 2:09:36or doing we put puzzles together like they they want, they've
- 2:09:40gone back to wanting that. And when you live in villages,
- 2:09:43you have that. That's just a normal you take it
- 2:09:46for granted. Defaults that's.
- 2:09:47It you don't want that. It's like when I lived in the
- 2:09:50jungle, like the women, most of the young women took a bath in
- 2:09:54the river at the same time together.
- 2:09:56They wash their clothes in the river together.
- 2:09:58The men, we jump down the jungle with a machete.
- 2:10:01And we did it as a community. I saw that.
- 2:10:05It seems people still do want community, even the young
- 2:10:08people, they still want that. How do you create that if
- 2:10:11technology is dividing you? Not just for like political or
- 2:10:16or other reasons, It's dividing you because you don't have to
- 2:10:19leave your house. You can sit in the house all day
- 2:10:21and never have any contact with another human being, but they
- 2:10:24still crave that other human being.
- 2:10:27Noella, can you please send this man some flowers tomorrow?
- 2:10:30Because he just need to. He literally hits the nail on
- 2:10:34the head. He hits the nail on the head.
- 2:10:36And I think you were able to describe something that I think
- 2:10:40I was unable to describe earlier.
- 2:10:42You know, in this session, you know, that sense of community,
- 2:10:46right? Right.
- 2:10:47And I feel like maybe I sort of misconstrued it for happiness.
- 2:10:51But if you remember, I was trying to explain that, you
- 2:10:54know, there's a better sense of community in less developed, you
- 2:10:57know, areas of the world. And, right, for me, I was
- 2:11:02privileged growing up in Africa, privileged growing up in, you
- 2:11:05know, environments where in there's community.
- 2:11:08And I think I've had this conversation with Noela before,
- 2:11:11like when I came to the United Kingdom.
- 2:11:13And I look at certain people who try to act like, oh, they are
- 2:11:17gangsters. I tell them where I come from.
- 2:11:19We eat. We eat where I come from, we eat
- 2:11:21gangsters for breakfast. Like you don't even try me.
- 2:11:25Like, you don't want to know what I've seen in my lifetime,
- 2:11:27you know, killing animals, right?
- 2:11:29Barehanded, right, Machetes, right, with sticks and stuff
- 2:11:33like that, right? Like facing dangerous snakes,
- 2:11:36right? So there are certain things you
- 2:11:39go through in life, right? When you face dangerous animals,
- 2:11:42you've killed dangerous animals need two things that that that
- 2:11:46would actually less things in life that would scare you,
- 2:11:48right? And then you have to also deal
- 2:11:51with dangerous human beings as well.
- 2:11:54As much as you have dangerous lower animals, you have
- 2:11:56dangerous higher animals as well, right?
- 2:11:59And you dealt with all of that, right?
- 2:12:01And you left that environment to a more technologically driven
- 2:12:05environment. And the people, their thing,
- 2:12:07because they have more technology that they are more
- 2:12:10dangerous. And then you just look at them
- 2:12:12like, excuse me, excuse me, right?
- 2:12:14But in that less technologically driven environment, you have a
- 2:12:19better sense of community, right?
- 2:12:22And you have these people who are trying to use technology to
- 2:12:25create a false sense of community, and you just don't
- 2:12:30know how to explain it to them that you can never get it.
- 2:12:33This is not what community community is about, right?
- 2:12:36Exactly. Community is about authenticity,
- 2:12:39genuine connection, connecting the dots right by on.
- 2:12:44A daily basis, every day and. Not by intentional effort,
- 2:12:48right, But the cost, yeah. Like, would I say nature or the
- 2:12:52universe just put you together, right.
- 2:12:55And you, you are forced, sort of.
- 2:12:57To cooperate and you know everyone in your village, I
- 2:12:59mean, the cooperation is a big part of your own survival.
- 2:13:03Yeah. And not and not cooperating
- 2:13:06could have you cancelled? Absolutely, absolutely.
- 2:13:09You know, did you have the vigilantes right?
- 2:13:11The vigilante groups that guard in the night?
- 2:13:14OK, No, no, actually no, no. Let me tell you that.
- 2:13:18So I I went to two different villages.
- 2:13:20I think you are I told you guys about.
- 2:13:22The village now. Now I want to hear your
- 2:13:24experience in those villages. No, but I, I think I told you in
- 2:13:28the last one about the village that so I, I live most of my
- 2:13:31time in a village with 329 people.
- 2:13:33There was another village with 500 something and the 500
- 2:13:37something had gotten electricity 30 days before I arrived.
- 2:13:41So I told you guys this story already, right?
- 2:13:44No or yes. You did, you did, but you did
- 2:13:46not talk about like the social fabric in in detail.
- 2:13:49So for example, no police, no armed forces, you know, right,
- 2:13:52exactly this regulation. So how come, right?
- 2:13:55So, so because they had television, the young guys, like
- 2:13:59older teenagers, early 20s, they saw the Bloods and Crips on
- 2:14:04television and they decided they wanted to be tough guys and be
- 2:14:07Bloods and Crips. They were spray painting in
- 2:14:09different areas and they were bullying the women, some of the
- 2:14:13younger women in the village. So the elders called the town
- 2:14:17hall meeting and said, Hey, the parents of the young guys who
- 2:14:21are bullying people, you know who your sons are, We're not
- 2:14:23going to point fingers, but here's what's going to happen.
- 2:14:26And they and, and just like you said, they never called the
- 2:14:29police for this. I was self regulated.
- 2:14:32The elders called a town hall meeting and said, here's what's
- 2:14:37going to happen If you don't stop your sons from bullying
- 2:14:40people, you will find them in the jungle with no life.
- 2:14:43Exactly. So it's up to you.
- 2:14:45Either you stop them or we stop them and the parents stop their
- 2:14:49sons. And they never called the
- 2:14:51police. They never complained.
- 2:14:53It was it was how a self-contained village that
- 2:14:57keeps its IT had a way of managing chaos that was about to
- 2:15:02bring damage to people. And so the leadership of which
- 2:15:07are people look to the elders had a way of managing that chaos
- 2:15:12that was in the best interest of the whole.
- 2:15:14And those guys being bullies was not in the best interest of the
- 2:15:18whole. So that's a community have
- 2:15:21extremely low divorce rates. You have you have community
- 2:15:25where the community has a say in how things happen there not
- 2:15:30exactly people on the outside looking to save you.
- 2:15:33That's that's a very different world.
- 2:15:35And I've had people say, oh, we have community here.
- 2:15:37And it's, it's like Adam Mola, you understand what I'm talking
- 2:15:43about because you lived. That was normal life.
- 2:15:45You know, you literally know every single person in the
- 2:15:48village. And when a new person is born,
- 2:15:50you know who it is. And at the end of it, at the end
- 2:15:54of a day's work, you just kind of walk and you go to someone's
- 2:15:58house and you talk. You don't have a television.
- 2:16:01You have. Human.
- 2:16:02Beings, right? You have human beings and you
- 2:16:05know everyone and you, you know what's going on.
- 2:16:08So yeah, yeah, that's a self regulated community where the
- 2:16:15people in the community care so much that everything that
- 2:16:19happens there effects everyone. Yes, but I don't know.
- 2:16:23The Western world can never get it.
- 2:16:25They can never understand it. It's also OK.
- 2:16:28It becomes, it doesn't even matter what because it the same
- 2:16:31thing happens in corporations. It's so in the military, once
- 2:16:34you get beyond like 225 people, it come becomes more difficult
- 2:16:38to manage and they found the same thing in corporations.
- 2:16:41Once you get beyond 200 something people, it becomes a
- 2:16:44different animal for that. With 200 people, the CEO knows
- 2:16:48everyone in the company by first name.
- 2:16:50They may even know who your spouse is and your children.
- 2:16:53But when you get to 500 people, it's it's a lot of people and it
- 2:16:58becomes more difficult to manage.
- 2:17:00When you look at that in a society, maybe the benefit is to
- 2:17:03have villages that only have a certain amount of people.
- 2:17:07And once you get to a certain point, the village splits off
- 2:17:10and, and that maybe that's what happened and how we were able to
- 2:17:14have all these villages all over the place because it became more
- 2:17:18difficult. You start losing a sense of
- 2:17:20community if you get beyond a certain number and you break off
- 2:17:23and go start another new village in a different location, but
- 2:17:28it's not far away, but you're related to everyone in the last
- 2:17:32village. And so maybe there's with, we
- 2:17:35have mega cities with millions of people.
- 2:17:37And so it's difficult to have that.
- 2:17:39You know, even in New York, you have sections like Gramercy Park
- 2:17:43in the Village and, and Hell's Kitchen, you have these.
- 2:17:46And maybe those sections had more value like 70 years ago,
- 2:17:52Like everyone who lived in a section called Hell's Kitchen
- 2:17:56knew like everyone. But then as the city kept
- 2:17:59growing, you kind of don't know people because like my
- 2:18:02grandfather can say, we just didn't go into other
- 2:18:05neighbourhoods. We didn't know those people.
- 2:18:07They didn't know us and we didn't belong there.
- 2:18:09So it was almost like villages within within a city.
- 2:18:12But we've outgrown that and we have no way of bringing that.
- 2:18:17We have no way of creating structures.
- 2:18:19At least we haven't maybe we'll be depending on AI to do that.
- 2:18:23But so with the the point also to the original question, which
- 2:18:27shows that human beings are still the same.
- 2:18:30So the younger generation will still want community and they
- 2:18:33still have the five year olds running their life and they're
- 2:18:36still like the guy who was 62 in the mortgage industry, who had
- 2:18:40the 13 year old run in his life. And, and he's a great example of
- 2:18:44you were, you were saying at a MOLA that you can't teach an old
- 2:18:47dog new tricks. Well, how old is too old?
- 2:18:49This guy was 62 and he was able to have a breakthrough.
- 2:18:53And so it's, it doesn't matter what what your age is like.
- 2:18:57Transformation is transformation, transforming the
- 2:19:02whatever it means to be a human being and having possibilities
- 2:19:05beyond the limits of what you were given to be a human.
- 2:19:09And that's for any age because you're still going to have, as I
- 2:19:13said, the five year old making decisions in your life.
- 2:19:16And you, you don't even know that.
- 2:19:18You don't know that. I actually love what you're
- 2:19:20saying right now, because right now we're talking about what do
- 2:19:24we have to say to the next generation.
- 2:19:26And like you're saying, each new generation that comes up, the
- 2:19:30younger people, they're constantly told you're
- 2:19:32different, you're different, you're different.
- 2:19:34Well, this is whatever, right? Culturally, a lot of times,
- 2:19:38depending on where you're at, the leading generation or the
- 2:19:42generation that you know should be guiding them actually says,
- 2:19:45oh, these kids are doomed, all these kids are doomed, or
- 2:19:47whatever, whatever. And then the kids themselves,
- 2:19:51they actually accept that and they're like, yeah, we're
- 2:19:53absolutely screwed. You know what I mean?
- 2:19:55But The thing is specifically in AI right now, there's so much on
- 2:20:00social media and in business saying if you're a young kid,
- 2:20:04take advantage of AI and you're going to become a millionaire, a
- 2:20:07billionaire, yadda, yadda, yadda, XYZ.
- 2:20:11And I actually, I just love what we're talking about because it
- 2:20:15really shows. And bring so much light again to
- 2:20:20really the belief system. It doesn't matter what age you
- 2:20:23are. So if we have a 21 year old who
- 2:20:25is on Instagram and all they're hearing all day is take
- 2:20:29advantage of AI, pick up a shovel, sell a shovel, you know,
- 2:20:33whatever they're like could be petrified in saying if I don't
- 2:20:37do something or if I don't do something right now, I'm screwed
- 2:20:41for the rest of my life, right? You know, right?
- 2:20:44And who even knows the type of beliefs that the teenagers?
- 2:20:48Or. You know, the kids, the
- 2:20:50teenagers, the young adults, who knows what paradigms or inner
- 2:20:54belief systems they even have to discover, face and put aside to
- 2:20:58even get to a point where they could implement any type of
- 2:21:01business. So we just love to hear it on
- 2:21:03this podcast to encourage, obviously anyone of any age.
- 2:21:07It doesn't just encourage the older people as well, but it
- 2:21:10reminds the younger people that, you know, things like paradigm
- 2:21:14shifting and building these types of successes and going
- 2:21:18through chaos. It's not a race, you know, it's
- 2:21:21not a race. And I just again, it just
- 2:21:24reminds me of that story, the story of running with broken
- 2:21:28legs that you witnessed in your childhood, reminding me of that,
- 2:21:32that that story could really come about.
- 2:21:35Like a similar story could come about when someone's in there
- 2:21:38when they're 456, like you were when you're very young.
- 2:21:41Or it could come when you're 13 or when you're 35 or when you're
- 2:21:4570, right? We don't know when that's going
- 2:21:47to come in somebody's life. But no matter when it does, not
- 2:21:51being scared and, you know, moving forward, having a massive
- 2:21:56vision for your life. And also knowing that even as
- 2:22:00things change around us, we are all still connected.
- 2:22:02We all can still have community and that we have the ability to
- 2:22:08move through the paradigms and move forward with or without AI
- 2:22:14because we have that intrinsic ability given to us as humans is
- 2:22:19really the point of the matter, right?
- 2:22:21So just wanted to connect those points just from hearing your
- 2:22:24expertise. Again, I love hearing you guys
- 2:22:26talk. It's such a pleasure having you
- 2:22:29on this podcast right now. We just have one more small
- 2:22:33segment or one more question and then we're going to do a quick
- 2:22:35fire round. So I'm going to share the last
- 2:22:38question for us and then we're going to have Adamola going to
- 2:22:41the quick fire round. Adam Adamola, you know you know
- 2:22:46about the Tulip Tulip craze in Holland, right?
- 2:22:48Yeah, Chilli place in Holland, Netherlands, right?
- 2:22:51Right, right. It was, it was just a bubble.
- 2:22:53You know, we had the.com bubble, automobiles had a bubble, the
- 2:22:56telecommunications industry had a bubble.
- 2:22:59There have been so many bubbles and everyone thinks they're
- 2:23:01different, yet we still have these bubbles.
- 2:23:04AI is probably going to be another bubble.
- 2:23:06ET is another bubble. Actually it is another bubble.
- 2:23:09So that's why on our side, we just try to take advantage of
- 2:23:13the tools that we can, right, While the bubbles still last.
- 2:23:17But first, really, we are millennials.
- 2:23:19Myself and, you know, Wella were born in the same year.
- 2:23:21I was just joking with her saying that she's so passionate
- 2:23:24about the next generation that sometimes I forget we were born
- 2:23:26in the same year, right? So like, as a millennial, you've
- 2:23:31seen a lot of technological sheep, right?
- 2:23:34I feel like I have seen more technological sheep than Noella.
- 2:23:38Why? Because I was born in, you know,
- 2:23:40a third world country. So like the third world
- 2:23:43countries are sort of behind technologically, right?
- 2:23:45So we were using technology that Nuella was not privileged to
- 2:23:50have used because we were like, you know, playing we're would I
- 2:23:55say we are behind. If you're born in a third world
- 2:23:57country, you're not starting from .0, you're starting from
- 2:24:00maybe -10 right, right. So yeah.
- 2:24:03So we use technology that, you know, we now had to start up
- 2:24:07playing catch up and like I've had to play a lot of catch up in
- 2:24:10my in my life and now catching up with AI and you know, all
- 2:24:14this stuff. I feel like it's like a crash
- 2:24:16course. When you have seen that cycle
- 2:24:19over and over and over and over again, you just know this is a
- 2:24:23repetitive pattern, right? And you just have to take what
- 2:24:26you can take, you know, a while while it lasts because.
- 2:24:29Oh, sure. Absolutely not around.
- 2:24:31It's not around for too long. It's just another bubble.
- 2:24:35In the in the early 1920s, in the US alone, there were more
- 2:24:39than 100 automobile manufacturers.
- 2:24:43Most people can't imagine that over 100 companies making
- 2:24:47automobiles. A lot of them in Detroit.
- 2:24:50I know Detroit. Was most likely, Yeah, it was a
- 2:24:53lot. We're in Detroit.
- 2:24:54But when? But most of them disappeared.
- 2:24:57And when the dust settled, you had, you know, maybe 5.
- 2:25:00And so same with the.com bubble burst, same thing, you most
- 2:25:03disappeared and dust settles and you have just a handful.
- 2:25:07Sowehad.com we had crypto we had.
- 2:25:11Which ones have we had in in recent times?
- 2:25:13That's a really interesting comparison.
- 2:25:16It's a really interesting comparison to kind of compare,
- 2:25:20think about this AI bubble and compare it to the automobile
- 2:25:24industry. And I just say that just because
- 2:25:26of my personal experience. So I live in Michigan, and I am
- 2:25:32from the hub of General Motors. So for what was General Motors,
- 2:25:40what used to be General Motors, right?
- 2:25:43And so just experiencing, understanding how it has
- 2:25:47impacted so many different cities across the country.
- 2:25:51And then as soon as the bubble popped, watching those cities
- 2:25:55deal with that dust settling, you know, some struggling still
- 2:25:59to this day struggling to come. It's very interesting to kind of
- 2:26:04take that into consideration. AI being the same way, noticing
- 2:26:08possibly trends in certain cities, certain tech cities,
- 2:26:12tech centric cities, maybe even, you know, when we think about
- 2:26:15cities that run with tech right now, we think about, you know,
- 2:26:18Seattle, they think about San Francisco, you know, they think
- 2:26:22about cities like that. It's kind of really, really,
- 2:26:25that's very interesting to, I don't know, it just makes me
- 2:26:29wonder how they will be impacted if and it does get to a point
- 2:26:33where bubble burst dust settles and how the actual cities that
- 2:26:38are built on AI right now will be impacted later on.
- 2:26:41I don't know. That's just really, really
- 2:26:43interesting to me. Hello.
- 2:26:46Yes. Are you familiar with the Tulip
- 2:26:48craze in Holland? I am not, unfortunately.
- 2:26:51I'm on. OK, I don't know what's going
- 2:26:54on. It's talking about it, the Tulip
- 2:26:56craze. They call it Tulip mania in
- 2:26:59Netherlands. Yeah, I'm actually not familiar
- 2:27:01with that. I think she knows.
- 2:27:03Maybe not. No, you don't know.
- 2:27:05No. I.
- 2:27:06Am closer to Netherlands that she is.
- 2:27:08OK so it was a bubble and in Holland someone grew tulips and
- 2:27:14they sold them and people really love the tulips.
- 2:27:16So the price of tulips went up a lot and then when the price went
- 2:27:21up people were like oh wow you can get rich selling tulips.
- 2:27:25And then someone came up with a great idea of making tulips in
- 2:27:29different colours and the price went up even more because they
- 2:27:32were rare and you can get rich selling tulips.
- 2:27:35At some point the price of 1 Tulip was was equivalent to an
- 2:27:41average size house in the Netherlands.
- 2:27:44That's how expensive they became.
- 2:27:46And so you could become so rich selling tulips that so many
- 2:27:50people began selling tulips. There was no one to buy them.
- 2:27:53So the bubble burst. So it was a bubble.
- 2:27:55It was a Tulip. They call the Tulip craze, but
- 2:27:57it was a Tulip, It was a bubble. And so to my knowledge, that's
- 2:28:01one of the first documented bubbles.
- 2:28:03And so we watch bubbles happen in different industries over and
- 2:28:07over, stock market bubbles, we get all kinds of bubbles.
- 2:28:11So this has happened. So the future generation that
- 2:28:14says, well, we're different because we have a bubble.
- 2:28:16It's like, well, no, I can tell you about plenty of bubbles that
- 2:28:19have happened. In the late 1800s, there were
- 2:28:22thousands of telecommunication companies for cell phone
- 2:28:26services. So it was a bubble.
- 2:28:28It burst. And who came out, you know, the
- 2:28:30Bell companies, AT&T, which was part of the Bell companies
- 2:28:34originally. So they've been lots of bubbles.
- 2:28:37How about how about betting made off in your neck of the woods?
- 2:28:40Betting made-up made off with your money.
- 2:28:43Yeah, he did. That's the pyramid scheme.
- 2:28:45Yeah. Yeah, the Ponzi scheme.
- 2:28:49And actually Ponzi, I forget who it's really named after.
- 2:28:52A real person. An Italian guy.
- 2:28:54Ponzi, Yeah, yeah, so. So this generation is still
- 2:28:59dealing with Ponzi schemes and bubbles. 100.
- 2:29:02Percent and one in Community. 100%.
- 2:29:05Yeah, the Ponzi schemes are really, really interesting.
- 2:29:09It's just crazy. It is crazy like Ponzi schemes.
- 2:29:14It's interesting how people keep falling for them all the time.
- 2:29:17When there's a document, there's a.
- 2:29:20Document. History.
- 2:29:23Doesn't that prove that each generation is the same as the
- 2:29:25last? Exactly what I what what I said
- 2:29:28right all. Right.
- 2:29:29So we've got one last question then we're going to do a quick
- 2:29:33fire round, OK, to any rising leader and they're afraid to run
- 2:29:41head first into chaos in an organisation, or they are
- 2:29:45resistant to change, or they're scared of change, or they think
- 2:29:48change is too hard and they kind of put those blind spots on
- 2:29:53themselves. What would you say to that
- 2:29:54person? Call me and I'll offer you a
- 2:29:57free 30 minute session and we'll see if there's any way I can
- 2:30:01support you in getting there. Absolutely, absolutely asking.
- 2:30:06You might as well direct your problem to the best, to the best
- 2:30:09in the business on that. All right, so let's end it with
- 2:30:13a quick fire round again, Ted, just want to thank you for being
- 2:30:17here. Thank you for your time, your
- 2:30:19patience, your expertise, your wisdom, just everything you've
- 2:30:24given us and our audience and people who haven't met you yet,
- 2:30:29people that don't understand these concepts yet, people that
- 2:30:32are, you know, looking for wisdom in a feedback loop.
- 2:30:37I just thank you again for your time.
- 2:30:39So Adam, Ola, go ahead. OK, I have.
- 2:30:42I think I've tried so much to enable the chaos that has been
- 2:30:47in my head. Of course, I have been holding
- 2:30:50the surprise for you, Ted. I didn't say I had a surprise
- 2:30:54for I have been keeping the cat in the bag.
- 2:30:57It's time to let the cat out of the bag.
- 2:30:59So a couple of surprises, yeah, maybe just one.
- 2:31:03You are highly, highly appreciated by and I have made
- 2:31:07sure that this second episode with you is actually a milestone
- 2:31:13episode. So you have the honour of thank
- 2:31:15you Episode 100 and the King James broadcast.
- 2:31:19Ted Santos makes the noise of Ted Santos. 100.
- 2:31:27BC50150 thing that's a, that's a very, very big milestone.
- 2:31:33And you know, I'm grateful that this started, you know, two
- 2:31:37years ago as a passion project. And of course we're recording
- 2:31:41this a day before my mother's birthday because I remember I
- 2:31:44started seven days after my mother's birthday two years ago,
- 2:31:48November 19, 2023. And we're grateful with global
- 2:31:53top 2.5%. And yeah, the goal is to be in
- 2:31:56the global top 1%. So I have just one request from
- 2:32:00yourself, Anuela, please say a word of prayer and a birthday
- 2:32:05wish for my mother because I am going to publish this episode on
- 2:32:09my mother's birthday. So there you go.
- 2:32:15So. Who's going to go?
- 2:32:16Birthday Happy birthday to Adamola's mother because we he
- 2:32:20didn't tell us your name so we can only call you Adamola's
- 2:32:24mother. OK, her name is.
- 2:32:27Her name is Bridget AB. Yeah.
- 2:32:30AB the mother of AI. Happy birthday.
- 2:32:32Happy birthday Bridget. Happy and.
- 2:32:34Many, many more to Bridget on her birthday.
- 2:32:37Love and respect. I assume your mother's mother's
- 2:32:40not 115 years old. If she was, I'd say she's still
- 2:32:43a young woman. She's left at 70, so yeah.
- 2:32:47So she's still young, OK? She's still young enough to have
- 2:32:51a paradigm shift. No question.
- 2:32:55No question about that. Even if she was 115, she could
- 2:32:59still have a paradigm shift. Yeah, yeah, age.
- 2:33:01Age is just a number. Age is just a number.
- 2:33:03So yeah, once again, I'm I'm really grateful to you and yeah,
- 2:33:08I'll just make sure that every every episode, every milestone
- 2:33:12episode has been somebody that I deeply connect with and deeply
- 2:33:16appreciate their body of work and their personality.
- 2:33:19So I'm somebody who's very good at separating the arts from the
- 2:33:23artist or for a massive episode, I need to appreciate the arts
- 2:33:27and the artist and who better there?
- 2:33:30Ted Santos. I know, I know this is going as
- 2:33:36a as a surprise to Noella because like I deliberately had
- 2:33:39to publish another episode to make it 1 for tonight.
- 2:33:42So that Ted Santos is episode. It's going to be 150.
- 2:33:47Very cool. So now you know the reason why I
- 2:33:49published an older episode, I've been able to keep this surprise
- 2:33:54really, really, you know, confidential.
- 2:33:57So thank you very much once again, we appreciate you very,
- 2:33:59very much on this platform. And let's get ready to rumble
- 2:34:03the quick fire round questions. It's going to go fast.
- 2:34:09OK, big fire round. OK, What's 1 morning hobby that
- 2:34:14fuels your clarity? Well, I don't have any habits at
- 2:34:18least. Yeah, OK.
- 2:34:21Habits. Just no hobbits.
- 2:34:23I know this is a quick run, quick fire round, so just think
- 2:34:26of it this way, If you play a sport, the team comes together
- 2:34:30to do what they go to, every day they go to.
- 2:34:34Train. Right.
- 2:34:36What else? What's another word?
- 2:34:38Practise. Exactly.
- 2:34:40They don't. They don't come together to do
- 2:34:42habits. They come together to practise.
- 2:34:45They practise to be powerful and very effective at what they do.
- 2:34:49People don't understand the power of language.
- 2:34:51When you say I have this habit, do you smoke?
- 2:34:54Do you drink? Do you?
- 2:34:56Are you, What are you doing? That's a habit.
- 2:34:59Habits are generally things people want to get rid of.
- 2:35:02Practises are things that make you powerful and very effective
- 2:35:05at what you do. So what's your morning practise
- 2:35:09that fuels your clarity? I like that the best in the
- 2:35:17world are the best in the world for a reason.
- 2:35:20To be the best, you have to beat the best, and the best is
- 2:35:23blessed, and the best is no Ella.
- 2:35:25I have no practise. I, I eat breakfast every day.
- 2:35:29But to have clarity that that really has nothing to do with
- 2:35:32clarity. Clarity is, is a bigger
- 2:35:35commitment that has nothing to do with each day.
- 2:35:37It's it's being that person. And what's one word that defines
- 2:35:43leadership today? It.
- 2:35:44Would have to be a hyphenated short short term.
- 2:35:48Interesting. What's the most disruptive
- 2:35:51invention of the last decade? Perhaps.
- 2:35:54Well, you know what? I'll say the the web telescope,
- 2:35:58because it's time that scientists and astronomers are
- 2:36:02disrupted in their belief about how they see the universe.
- 2:36:06They've been saying, oh, it's about 13.8 billion years old.
- 2:36:09And it's, I don't know anyone who's lived that long to be able
- 2:36:12to tell me it's that old. So I don't know.
- 2:36:14And I've, I've heard all the scientific reasons and how they
- 2:36:18extrapolate. But what the web telescope has
- 2:36:21allowed them to do is see universes that are that they've
- 2:36:26never seen and they're seeing that they are much older.
- 2:36:29So it's going to alter the way they see the universe in the
- 2:36:33world. So we we give a number of 13.8
- 2:36:36billion based on the known universe.
- 2:36:39There's so much that we don't know, we don't know.
- 2:36:42So it's difficult for me to see how they can even see the Earth
- 2:36:46is 4 billion or 13 or 20 billion or a trillion years old.
- 2:36:51We don't even know what's in the Earth, but the Hubble telescope
- 2:36:55is helping us better understand the age and and some of the
- 2:37:00other dynamics happening in the universe about things that we
- 2:37:04just didn't know. So in the past decade, they put
- 2:37:07the web telescope up in the up into space.
- 2:37:10So who is 1 mentor that has changed your trajectory?
- 2:37:14Ted Santos just answered the question.
- 2:37:17If you're able to finish it in a different way than this previous
- 2:37:21question, ask about leadership. Finish this sentence.
- 2:37:26Leadership is. Blessed future, The future.
- 2:37:30The future wonderful awesome love that closes out our quick
- 2:37:34fire round. Again, just want to thank you
- 2:37:37endlessly for your expertise and your time.
- 2:37:39We really appreciate it. No, it's been my pleasure.
- 2:37:42Thanks for inviting me. It's been an honour to be
- 2:37:44invited back a second time, especially as it hasn't been a
- 2:37:47long time since the first one, so thank you.
- 2:37:50Love and of course, absolute respect to you.
- 2:37:54Words are in sufficient or inadequate to express how much
- 2:37:57we appreciate you. And maybe I need a paradigm
- 2:38:00shift to be able to acquire the knowledge of the language to
- 2:38:05express my appreciation for you. But in the meantime, while I'm
- 2:38:09still in this lower paradigm, I see a very, very big thank you
- 2:38:13and 1st for me to you. God bless you and to the
- 2:38:17audience guys, always go for something in your lives.
- 2:38:19You know, on seeing believe, strive to thrive in a first
- 2:38:24achieve very, very important. Always believe in yourself and
- 2:38:27of course, keep working towards your goals.
- 2:38:30Never say never, never let anybody pull you down or talk
- 2:38:33you down. Nobody has the right to tell you
- 2:38:36who you are. Yeah, always go for what you
- 2:38:39believe. And of course, if you, if you,
- 2:38:41if you're in doubt, if you need some coaching or training,
- 2:38:44please learn from the best those that we've not helped you, it's
- 2:38:49goodbye. So how does artificial
- 2:38:51intelligence fit into your philosophy of destruction?
- 2:38:55You know, is it a tool? Is it a threat?
- 2:38:57Is it a mirror? Is it an amplifier?
- 2:39:00And what's brilliant strategies can leaders for leadership in
- 2:39:05this age and time, you know, adopt using artificial
- 2:39:08intelligence to achieve progress for their teams, the
- 2:39:13organisations and of course in their personal lives?