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141: Creating The Lawsuit-Free Company
From his time in the military to the courtroom, Alex Gertsburg has navigated a path that's as inspiring as instructive.
In this episode of The Customer Service Revolution, Alex, the managing partner of Gertsburg Licata Law Firm, joins John to share his journey and how it's shaped his approach to leadership and customer service. His transition from the discipline of military life to the rigor of law practice underscores the value of integrity and presentation skills, not just in the courtroom but in every interaction with clients and colleagues. Their conversation reveals that the secret to…
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