Implementing Smart Triage
This is the second in our series on Innovation led by Jenny Partridge, Innovation Manager at Health Innovation Kent Surrey Sussex.
Smart triage is one solution to the problem faced in general practice of balancing patients’ clinical needs with practice clinical capacity. It is a way of automating the triage process, allocating patient appointments based on their clinical need and approved patient pathway, saving clinical and admin time in the triage and reception process.
This podcast discusses why you might consider implementing smart triage, how you could justify it, and shares some tips…
The skinny
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