Latest / The Retreat Leaders Podcast
EP 262 Culture Building: How to Create a Retreat Experience That People Come Back To with Nathan Jamail
Most retreat leaders focus on the itinerary.
But what makes guests come back year after year isn't the schedule - it's the culture.
In this episode, Shannon is joined by leadership expert and culture strategist Nathan Jamail (whom she is biased to say is amazing) to break down how retreat leaders can intentionally build culture instead of just planning programming.
They discuss:
How culture impacts everything
How to create loyalty beyond a single event
Alumni communities that actually stay engaged
Setting customer experience standards
Why some retreats create raving fans - and others don't
If…
The skinny
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