Latest / Connor with Honor: AI, Real Estate and Real Life / 9:47 on a Tuesday, a Seller Calls. Your Phone Is Face Down.
Transcript
- 0:00SPEAKER_00: Are you in real estate?
- 0:01SPEAKER_00: I know you are.
- 0:02SPEAKER_00: So 947, right?
- 0:04SPEAKER_00: 947 on a Tuesday, your phone rings, but you don't hear it because it's upside down on the nightstand or wherever you happen to be at that time.
- 0:12SPEAKER_00: I get that.
- 0:13SPEAKER_00: So what my question is, is is there a better way to handle it?
- 0:17SPEAKER_00: So what I would say is yes, there is, and it's something that I build and something that I sell and something that I can help you with.
- 0:25SPEAKER_00: But what it's going to take, we're going to have to have a conversation because I need to explain to you how it fits.
- 0:32SPEAKER_00: Videos are great, and I appreciate that, but you know, really talking to somebody and then seeing live examples of this and testing stuff, I think that's a much better place.
- 0:41SPEAKER_00: Now, as far as this goes, this is AI automations.
- 0:45SPEAKER_00: There's certain things in a real estate agent's business you you don't need artificial intelligence for.
- 0:51SPEAKER_00: So the first question is where does this come from?
- 0:53SPEAKER_00: What's happening when this phone call came in from this seller that has information and wants to list the residents?
- 1:00SPEAKER_00: The other thing that's important to acknowledge, very important, is that this person probably isn't going to stop with you if you don't return the call.
- 1:09SPEAKER_00: Probably going to call other people.
- 1:10SPEAKER_00: So it doesn't have to be returned, but it has to be answered.
- 1:14SPEAKER_00: And if you're not there, an answer machine isn't going to do it.
- 1:16SPEAKER_00: So building a system that's able to converse with this particular seller that wants to sell real estate to explain to them that you're occupied doing something else, but you're with clients or you're asleep or whatever it may be, that's important.
- 1:32SPEAKER_00: And then being able to answer the questions as pertaining to what we're going to program it to answer, like gating it, making sure it doesn't say things that it shouldn't say, and then after that point, having it be able to book an appointment on your calendar.
- 1:48SPEAKER_00: And then when it books the appointment, it takes that person's contact information, their name, their phone number, and email, because it got it.
- 1:56SPEAKER_00: It's going to put it into a CRM, your CRM, your consumer relationship management or customer relationship software.
- 2:02SPEAKER_00: It's going to be in there, it's going to be tagged.
- 2:04SPEAKER_00: This is the phone call that came in from this place.
- 2:07SPEAKER_00: Now, was it a lead taking in on your website?
- 2:10SPEAKER_00: Was it a phone call to your number?
- 2:12SPEAKER_00: Did it come through an AI voice system we put on a page or a funnel page or some other system to try to attract leads for you?
- 2:19SPEAKER_00: Where did it come from?
- 2:20SPEAKER_00: It's going to be tagged as such.
- 2:22SPEAKER_00: Until you close that particular transaction, it's going to be an active buyer or active seller.
- 2:28SPEAKER_00: In this case, it happens to be a seller, and it's going to be tagged appropriately.
- 2:32SPEAKER_00: Then let's say they were just kicking the tires.
- 2:37SPEAKER_00: Let's say they aren't interested in doing anything with regard to uh selling at this particular time.
- 2:43SPEAKER_00: Well, that's fine.
- 2:44SPEAKER_00: Then what ends up happening is it's going to be put on a nurturing sequence and it's all going to be programmed out.
- 2:49SPEAKER_00: So whenever they are ready, you're the first one that gets that notification.
- 2:53SPEAKER_00: So you reach out to them immediately and say, Hey, what time do we come over?
- 2:56SPEAKER_00: 6 o'clock tonight or 7 a.m.
- 2:58SPEAKER_00: tomorrow morning.
- 2:59SPEAKER_00: And that's the way that works.
- 3:00SPEAKER_00: And it goes all the way through this process and continues to nurture these people until they actually want to do something.
- 3:08SPEAKER_00: So it's just a phenomenal system.
- 3:10SPEAKER_00: That's basically where this begins.
- 3:13SPEAKER_00: And it's not complicated, it just has to be set up right and it's got to be gated appropriately.
- 3:18SPEAKER_00: So whenever somebody comes in, they're not, they're going to know it's AI.
- 3:23SPEAKER_00: We're not going to replace your staff.
- 3:26SPEAKER_00: This is going to be for at lunch.
- 3:27SPEAKER_00: This is going to be after hours.
- 3:29SPEAKER_00: I've set this up hundreds of times, literally.
- 3:31SPEAKER_00: If you want me to set it up for you, more than happy to.
- 3:33SPEAKER_00: I'm here local.
- 3:34SPEAKER_00: So if I screw something up, well, you're going to see me at Costco and you'll be able to throw a tomato at me.
- 3:39SPEAKER_00: But something to consider.
- 3:41SPEAKER_00: I've I've dug through this.
- 3:43SPEAKER_00: I've looked at all the present technology with regard to AI voice systems, CRMs, and everything else.
- 3:49SPEAKER_00: This is truly, truly the best system.
- 3:51SPEAKER_00: Voices by 11 Labs.
- 3:53SPEAKER_00: I have 55 we can choose from, different voices, different accents, and different speeds, the whole nine yards, all the way through.
- 4:00SPEAKER_00: You want to do other languages?
- 4:01SPEAKER_00: Yeah, we can get that stuff set up as well.
- 4:03SPEAKER_00: Just a complete system.
- 4:04SPEAKER_00: So anyway, I'm not going to go through all of this, but it is definitely something for you to inquire about.
- 4:12SPEAKER_00: Bookwithhonour.com.
- 4:14SPEAKER_00: I'll walk you through everything that I do, explain you how much it costs, how long it takes me to set it up, where the accountability is, and we'll get it done.
- 4:23SPEAKER_00: And we can streamline the entire thing.
- 4:25SPEAKER_00: And if you want to go all the way with this thing and you don't have a brand or don't have a real estate website, we can build all it out.
- 4:33SPEAKER_00: I can build out an IDX-enabled real estate website using your broker's approval.
- 4:39SPEAKER_00: Mine are different though, because they focus on keyword research that ascribe to both artificial uh intelligence or answer engine optimization, AIEO, SEO, which is of course uh the regular search engine optimization, and also generative uh engine optimization as well.
- 4:57SPEAKER_00: So there's ways to build these pages up.
- 5:00SPEAKER_00: If you look at my property, and I I don't represent buyers, so there's no competition on that front.
- 5:05SPEAKER_00: As far as sellers go, I I do a lot of this AI overlay.
- 5:09SPEAKER_00: But if you look at the ranking of Santa Clarita Openhouses.com, that is the first uh AI-enabled site that I've built all the way through, and that's the one that is beating out the major syndication websites on a local level, and you can have that too.
- 5:25SPEAKER_00: If you're in Santa Clarita, no problem.
- 5:27SPEAKER_00: There's no competition as far as I'm concerned.
- 5:30SPEAKER_00: This is what I do.
- 5:31SPEAKER_00: San Fernando Valley, I have a lot of open house strategies there and systems and sites as well.
- 5:36SPEAKER_00: If you want to try to trump one of the local open house venues here, I have Valencia, I have Castell, Canyon Country.
- 5:42SPEAKER_00: All of these are something we can discuss and talk about.
- 5:44SPEAKER_00: Bookwithhonor.com.
- 5:47SPEAKER_00: I'm Connor.
- 5:48SPEAKER_00: With honor.
- 5:49SPEAKER_00: It rhymes.
- 5:50SPEAKER_00: All right, I'll see you in the next one.
- 5:51SPEAKER_00: Thanks for watching.