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054: "The Experience Maker" with Dan Gingiss
Senior Customer Experience Consultant for The DiJulius Group Dave Murray talks with international keynote speaker and customer experience coach Dan Gingiss about some great insights from his upcoming book, The Experience Maker, as well as about how to create an experience that people want to share.
You will learn:
How to be WISE in your customer experience and WISER than the competition
What it looks like to be witty and clever in your customer experience
Why extraordinary means focusing on being just a little bit better than ordinary
Why being shareable requires subtlety
How we can get our…
The skinny
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