Latest / Develpreneur: Become a Better Developer and Entrepreneur
Positive Customer Experience - Finding a Win
Our paychecks primarily come from customers, directly or indirectly. That may point to there being no negatives in dealing with them. Nevertheless, supporting users can be a struggle. Developers and engineers do not typically enjoy support and interaction with them. That does not keep us from finding a positive customer experience in the work we are asked to do.
Setting The Stage
I have often pointed out that those "pesky customers" slow down our development progress. It is not uncommon to be in a situation where the new features or improved performance we are chasing would be available…
The skinny
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