Latest / One on One With a Professional / GENTIVA HOSPICE
Transcript
- 0:00To one on ims a professional paid presentation at fourteen hundred k one. Good
- 0:20morning, good morning, good morning, and welcome, welcome, welcome.
- 0:23It's time now for one on one with the pro and we have Michelle in
- 0:26form a Gentiva Hospice and how are you today, young lady? Doing very
- 0:30well? Thank you? How are you well? You know, traveling twice
- 0:33as speed us at, you know, that's how I am alway, running
- 0:36fast and furious. This morning I was delivering supplies to our patients and no
- 0:39water. We got a little short staff this week with some people on vacation
- 0:42and out just whatever, you know, so we all kind of pitch in
- 0:45and do whatever it needs to be done. So that's greaty being delivery boy
- 0:48this morning. Takes a team. Takes a team to try team well,
- 0:51I always say it takes a village, and I'm the village idiot. So
- 0:53there you go, God, and you're the smartest person I know. In
- 0:57fact, we're going to talk about we're going to prove how smart because we're
- 1:00going to talk about hospice care and home health and how they kind of run
- 1:04parallel and sometimes not. And it's going to be an interesting dive today because
- 1:10we always learn a lot more about hospice care and how Gentiva does it.
- 1:15Especially. Well, let's let's begin with it, okay. So I like
- 1:19to talk about the similarities and the differences of home health because home health and
- 1:23hospice because a lot of times home health is so much easier to discuss a
- 1:29lot of physicians even want to refer their patients to home health because it's an
- 1:32easier conversation. And so I want people to understand the differences between home health
- 1:37and hospice, how they can be similar, and how they're very very different,
- 1:40and what makes them so. So we'll talk about there's four different things
- 1:44that give the distinguished between home health and hospice. So one is the patient's
- 1:49need, The second one is the patient's goals. Third is their status,
- 1:56meaning their home status, whether they're homebound or not homebound. And then finally
- 2:00the duration of the plan of care. So that's those are four things that
- 2:05kind of make the distinction. Well, that's good, that's great. You
- 2:07know, we we we want to make sure that everyone is well versed in
- 2:13the language because you're in a trying time and the last thing you need is
- 2:16confusion, right, And when we talk about hospice care, and we talk
- 2:23about a time duration. There's really no set time, is there, right,
- 2:28Not for hospice, but with home health there is, And so let's
- 2:31just start. Duration is the last thing I want to talk about. So
- 2:34let's talk about the need first, because this is real kind of where you
- 2:38really can kind of decide whether you're ready for hospice or home health one or
- 2:42the other. Yes, so, and I used to market for home health,
- 2:45so I know kind of both both ends of the spectrum here. So
- 2:47for home health, there has to be what is called a skilled nurse need.
- 2:53So for example, a patient would have to have medication management or medication
- 2:59administration, or education on disease process or wound care or therapy, so specific
- 3:07needs that have to be performed and taken care of by a skilled nurse.
- 3:13That that's a requirement for home health. However, for hospice that is not
- 3:17a requirement. So the difference is for hospice, i's anybody can have it.
- 3:23They don't have to have a skilled need necessarily to have a nurse come
- 3:27in there and do something specific. We do all those things. We educate
- 3:30and we take care, we do all that stuff. But that's the difference
- 3:35between home health and hospice is one of the requirements for home health is you
- 3:38have to have a skilled nurse need, but for hospice that is not a
- 3:42requirement. The second one is the goal. So the goal for home health
- 3:49is basically I kind of refer to it as a as an urgent care.
- 3:53It's someplace that you go in a pinch, but you wouldn't necessarily use that
- 3:57place for your primary care. Long term. Home health is designed to take
- 4:01care of a goal short term and it's kind of a like I call an
- 4:06emergency room would be like treat them and streatom. So with with with home
- 4:11health, their desire is to treat that specific need at that specific time,
- 4:15but it's not designed for a long duration. It's designed for short term need
- 4:20to improve that patient's condition then let them go. Hospice, however, is
- 4:25designed to stay with that patient. It's a long term goal. It's not
- 4:28a short term you know, take care of something on the fly and then
- 4:31move on. It's actually a goal for long term care to until that patient
- 4:36is you know, has completed their lifespan. So need and goal. The
- 4:42third one is the patient's status. So for home health, they have to
- 4:47be home bound. Now, that does not mean that they can never get
- 4:50out of their home. It just means that it is considerably taxing on them
- 4:56to get out. They only get out of their home for emergencies, maybe
- 4:59to go to church, or to doctor's appointments, or you know, maybe
- 5:01to see their kids at a graduation, something like that, something big.
- 5:04They only get out of their home for something big. But for hospice,
- 5:09they don't have to be homebound. With hospice care, we want that patient
- 5:13to be able to enjoy their life whatever time is left and do whatever they
- 5:15want. So here's a good example for home health. If if someone normally
- 5:23goes to the movies every week, or they go have breakfast with their friends
- 5:27every Wednesday morning. With home health, that's probably not going to be They're
- 5:30not going to be able to do that. They have to be able to
- 5:31stay They have to be required to stay home most of the time. However,
- 5:35with hospice, we want them to continue on with their life. So
- 5:38those are differences. Are you homebound or are you not homebound? So oftentimes
- 5:43a patient will get referred to home health and they're really not homebound, so
- 5:46they don't really qualify for home health. In that case, hospice might be
- 5:50a better option for them. Okay, I'm sure glad you're straightening. It's
- 5:55out for a lot of people, because I can see where somebody could dig
- 5:59a wrong turn quickly. Yes, And like I said, home health is
- 6:01very easy to talk about. It doesn't sound scary, it doesn't sound you
- 6:04know, like the end, it doesn't sound doom and gloom. And so
- 6:08a lot of people say, well, how about home health, Maybe you
- 6:10need to look at home health, and that really might not be the best
- 6:13option for that patient. And so then what happens is sometimes they may go
- 6:16ahead and get put on home health, and then home health is like,
- 6:19this isn't really working out, So now what do we do. Well,
- 6:21now we've got to go back and have another difficult conversation with the family about
- 6:26this isn't really the best option for you. Maybe we need to look at
- 6:29hospice. Now. There are times when a patient is quite quite home bound,
- 6:31they're quite eligible for the home health care, but then it doesn't quite
- 6:35meet their needs. For example, if they're doing therapy to try to restore
- 6:40something. After six or eight weeks of physical therapy, they're like this isn't
- 6:45working, We're not seeing any improvement, or your disease process is continuing to
- 6:48decline, and then they need to switch over and become a hospice patient.
- 6:53Very good, now, Michelle. People if they have these questions of getting
- 6:57aired, rupt you right now, because right now people are getting curious,
- 7:00how who do we call? Where do we get in touch with folks who
- 7:03need to know these things, the difference between hospice care at home health.
- 7:08The best thing to do is just call me directly. My number is nine
- 7:11one eight for zero four six eight nine nine nine one eight for zero four
- 7:15six eight nine nine. And in case you're wondering just what area Gentiva covers,
- 7:21well, I'm going to tell you. If you can hear us on
- 7:24the radio, that's the coverage. Yep, that's right. If you can
- 7:27hear our voices, you are covered. Hey, gotcha, We're here to
- 7:30help you out. And at Gentiva, it's a it's a it's a large
- 7:35footprint where a lot of different places and we can come to you. That's
- 7:41right. Wherever you are, wherever you call home, that's where we'll see
- 7:43you. We have had patients that are in homes, patients in facilities.
- 7:47We've even had patients who've been in one particular facility or one home and then
- 7:53they moved and we just follow them wherever they're at. Now, if they
- 7:55go out of state or they go to a different whole, different location,
- 7:58we just transfer their care to our sister company and whatever location they're at.
- 8:01So we see that a lot here in northeast Oklahoma because we've got family members,
- 8:05you know, in Kansas and whatever. So a lot of times people
- 8:07will cross that border or even Arkansas. But we are in almost every I
- 8:11think we're in forty eight of the fifty states, probably all the you know,
- 8:13continental and so we can we can hook you up. There's very few
- 8:18places that Gentiva doesn't cover, but we make sure that we will let you
- 8:22know and if we can't, if we can't take care of them, then
- 8:24we'll find somebody who can. Alrighty now, after I've interrupted you, that's
- 8:28okay. Where are we now? Got life between health, home healthcare and
- 8:33hosts. So the last one is the duration and again this is like,
- 8:37you know, how how long is this goal? What is the goal of
- 8:41care? How long do the do are you going to need help? So
- 8:43with home health, it is designed for short term for duration, you know,
- 8:48shorter duration like again physical therapy six to eight weeks of physical therapy,
- 8:52or a wound care short term wound care to try to get that wound healed.
- 8:56Maybe it's you know, speech therapy to help with swallowing issues, things
- 9:01like that. But it's all designed for short term. Home health is designed
- 9:05to get them better and then discharge them, release them. But with hospice,
- 9:09it's designed for the long term. It's designed to be you know,
- 9:13until the end, or until that patient stabilizes enough that they're no longer considered
- 9:18terminally declining. And so if the patient is in a position where their condition
- 9:22is not going to improve, we know they're not it's not going to improve,
- 9:26then hospice is the best option for them because we're designed to be in
- 9:30there and stay with the family, follow them, educate them, support them,
- 9:33give them all the encouragement, support, bereaevement until the end. So
- 9:39hospice really is it's a life journey, you know, I mean really it's
- 9:43a life journey, end of life journey for the patient, it's a life
- 9:46journey for the family, and we're there to follow them and stay with them
- 9:50until until that patient passes and then we do follow them for at least thirteen
- 9:52months after Wow for berievement. Incredible, incredible, And like you said,
- 9:58you know, there's no oh duration, as you say, as far as
- 10:03hospice is concerned, it's going to be when it's going to be. There
- 10:07are people who follow the news. We have a former president, mister Carter,
- 10:11who's nearing one hundred years old, but he's been in hospice care for
- 10:15over a year, right. I think everyone knows he's probably not going to
- 10:18get any better, but he's not showing signs of getting a whole hourse,
- 10:22right. But that's why hospice is there. Hope is there right now,
- 10:28right for no matter what. And so here's a good example. I like
- 10:31to explain it to people this way because it helps kind of paint the picture.
- 10:35So everybody has a life journey, and we all go different paths,
- 10:39and you know, but at the end, pretty much we all we all
- 10:41have a journey to trick, you know, at the end of life,
- 10:45and everybody's maybe you know, everybody's journey may be a little bit different at
- 10:48that end, but we all have that path to tread. Right. Let's
- 10:52imagine, for imagine if you would. Let's say it's a two mile stretch.
- 10:58Some people it might be a five miles stretch. We don't know,
- 11:00right, but let's let's pretend that it's this. This path is covered with
- 11:05jagged rocks and broken glass and hot coals and stickers and you know, debris,
- 11:13and we all have to we all have to travel that path. Hospice
- 11:16care doesn't make that path any shorter, nor does it make it any smoother,
- 11:22but it gives that patient shoes. So if that helps to kind of
- 11:28explain to people, it doesn't encourage death, It doesn't speed up death,
- 11:31nor does it. You know, length doesn't push it off any it.
- 11:35You have that path and everybody's you've got that path, and we don't know
- 11:39what it's going to be. We don't know how long it's going to be.
- 11:41We don't know you know, what your what your lifespan is. But
- 11:46hospice is there to not facilitate or encourage death or to to put it at
- 11:50bay. But it is just there to make that journey easier and more peaceful
- 11:54for the family and you know, make it make it a little a little
- 11:58bit smoother ride. We did that for and be quite honest, with you
- 12:01through the whole course of his disease period. The hospice period was probably the
- 12:07call must and you know, I can speak for my entire family. That
- 12:13was something I had never gone through, never even really heard of the word
- 12:18up until that point ten years ago, twelve years ago, and we're so
- 12:24thankful that there was a service that could be provided like that. We just
- 12:28weren't aware of it. And that's every time, Michelle you're in here,
- 12:31I'm excited to talk about Gentiva and the services that you provide because there are
- 12:37so many people who just don't know. They might hear the word, they
- 12:39might have heard something somewhere from someone, but they're getting it from someone who
- 12:45knows and someone they're going to learn to trust. It really is a gift.
- 12:48Hospice is a gift. It is about how you live, and it
- 12:52is so so important that people understand it is not you know, it's not
- 12:56a bad thing. It's such a gift, not only to patient, but
- 13:00to the patient's family. It allows that family to be the family and not
- 13:03have to be the primary caregiver all the time because they've got someone else that
- 13:07they can call. They've got a whole team that's out there ready to support
- 13:11them and meet whatever needs they have. Very good, and again we can
- 13:15get a hold of you. You've given out your phone number. And there's
- 13:18also a website that folks can visit too, Yes they can. It's Gentiva
- 13:22HS dot com. That's g E N T I v A HS dot com.
- 13:28Okay, very good, very good, and Michelle by golly. It's
- 13:33always great to have you in here, and it's always great to get ANO
- 13:35education because we learned so much from you when you're here. Thank you,
- 13:39thank you. I just want if people have any questions about home health or
- 13:43hospice, feel free to call you, text me, call me, whatever
- 13:46works for you. I'm happy to help out and help guide you in the
- 13:50right direction. Folks, you've been watching and listening to are one on one
- 13:56with the pro with Michelle Freeley, and she is with Gentiva Hospital. Stay
- 14:00tuned, We've got news coming up at the top of the hour, followed
- 14:03by our local news all right here on K one, the one you trust.