How CollaborationRoom.ai Is Reinventing the Contact Center Floor | The Tech Matchmaker Podcast
In this episode of The Tech Matchmaker, Gina Gibson sits down with Jason Hiland, CRO of CollaborationRoom.ai, to explore how their patented platform recreates the energy, visibility, and supervision of the in-person contact center floor—for today’s remote and WFH workforce.
This episode covers everything from real-time engagement and AI-powered compliance tools to incredible real-world stories—including agents whose lives were literally saved because of the platform’s visibility.
🔹 Created by a former CIO during the pandemic
🔹 Purpose-built for distributed agent teams
🔹 Used by global BPOs…
The skinny
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