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PPP043 - Improving Communication for Patients with Janelle Penno

Jane and Dan spoke to Janelle Penno, Perioperative Medicine Pharmacist at Peter MacCallum Cancer Centre in Melbourne. Janelle's paper "Improving Medication Labelling - Patients Driving Their Information" was awarded best paper at the MM2017 conference in November.

We spoke to Janelle about:

Patients' preferences for medicine instructions

Principles of Plain English communication

Useful resources to help improve the way that health professionals communicate with their patients

The skinny

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