Latest / Virtual GM - A Hotel Management Podcast
🎧 Episode 30: The Experience Economy — Why Guests Care More About Feeling Than Square Footage
In this episode, Cody & Meagan explore a major shift shaping modern hospitality: guests care far more about how a place feels than how big it is. As travel becomes more experience-driven, unforgettable moments, emotional design, and intentional details are replacing square footage as the true measure of value.
This episode challenges operators to rethink how they design, market, and deliver hospitality in the experience economy.
🔹 Cold Open: Big or Memorable?
“Would you rather have a huge, generic room—or a tiny, unforgettable one?”
Cody & Meagan debate, laugh, and set the stage for…
The skinny
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