Latest / Identity at the Center / #297 - Navigating the Future of Digital Identities with Chris Power
Transcript
- 0:00So the way that we've looked at it is, is that we'd look at it
- 0:04as a, or at least the way I've been looking at it, I'll say it
- 0:07that way is, is that if I have a function that is running on its
- 0:13own and it only has one purpose, to basically turn this one
- 0:17widget or turn this one wheel and it does it on its own, then
- 0:21that's a non, you know, that that's the non, that's non human
- 0:24identity, you know, at work. And that that's how we define
- 0:29it. So therefore, it's, you know,
- 0:30it's the Lambda that goes off and does the thing and then, you
- 0:34know, and then you get an end product and it can't do anything
- 0:36else other than that one thing. But that's the, you know, that's
- 0:40kind of the overall goal. And that's the, you know, that's
- 0:42where they access and everything.
- 0:44That's kind of the guardrails in which it sits on.
- 0:47So Chris, you picked a real easy one for your first topic.
- 0:51What do you have for number 2? This is identity at the center
- 1:01if it has anything to do with IAM.
- 1:04This is the go to podcast now your hosts Jim McDonald and Jeff
- 1:11Stedman. Welcome to the Identity at the
- 1:19Center podcast. I'm Jeff, and that's Jim.
- 1:21Hey, Jim. Hey, Jeff, how are you?
- 1:23Oh, not so bad yourself. Not bad for coming live to you
- 1:27on a Sunday morning. It is a Sunday morning, that's
- 1:30for sure. I think we're both struggling
- 1:31with like allergies or colds or something, I don't know.
- 1:34Yeah, I, you know, I, I figured by this point of the summer I
- 1:37wouldn't have to worry about allergies, but I checked The
- 1:40Weather Channel. We're high for ragweed, which is
- 1:43probably the thing that hits me the most.
- 1:47So I'm like breathing through my mouth.
- 1:48So if you hear me gasping, it's because I've been too talking
- 1:52too long. But what's a good reminder to
- 1:55shut up? What's that?
- 1:58That's a good reminder to shut up.
- 2:00Yeah, exactly. It's like if I'm gasping for air
- 2:02it means I've been talking for too long straight.
- 2:05Exactly. Yeah, so scoured LinkedIn last
- 2:09night and you know what a what a treasure trove of ideas.
- 2:16One thing that I, I got into was an article about the Oklahoma
- 2:22mobile driver's license. That wasn't even on my radar,
- 2:26right? Oklahoma's now moving forward
- 2:29the mobile driver's license. I feel like every state at some
- 2:32level is moving forward with mobile driver's license.
- 2:35And it definitely feels like it's in the lane of digital
- 2:39identity, don't you think? Well.
- 2:41Yeah. I mean, you're, you're
- 2:42presenting a credential to say this is who I am.
- 2:44That is absolutely digital identity.
- 2:46Yeah, it's a new area. I think that a lot of us are,
- 2:50you know, needing to learn. So this goes back to the digital
- 2:54identity versus IAM. You know, our foundation was
- 2:57more in the IAM space, which included customer IAM, so
- 3:02internal, external. But now there's this new newer
- 3:05area around like decentralized identity, blockchain, stuff like
- 3:09that, where, you know, most of us haven't specialized in, but
- 3:13understanding not only the use cases, but also the technology.
- 3:17I think is, is, is a real, you know, challenge, but
- 3:22opportunity. I kind of feel like overall,
- 3:24that's the that's the thing in the digital identity space is
- 3:28what makes this feel so exciting is the challenge is, is while
- 3:33you constantly things are coming up and things are moving forward
- 3:37where you're having to, to learn and figure things out.
- 3:41But that's also the exciting part is that it doesn't sit
- 3:44still and it's not static and we're having the opportunity to
- 3:49learn all these new things. Yeah, I mean, that's, I think
- 3:52that's the natural evolution of any, of any role anywhere.
- 3:56Anytime things move forward, you got to stay current.
- 4:00Unless you're a COBOL or mainframe programmer, apparently
- 4:03you can like do that work and then like go away for a while
- 4:06and then come back and make a ton of money because nobody
- 4:08knows how to do it anymore. Exact Well, that's that's the
- 4:11key as well as like sometimes sitting still can work to your
- 4:14benefit, but I don't know, that's never been my personality
- 4:18style. So yeah, but I, you know, we
- 4:22always talk about our conference discount codes.
- 4:25I think we should get into that in a minute.
- 4:27But that's a great way to stay current too, is just going to
- 4:30those conferences. You know, we always talk about
- 4:32the hallway conversations and that's such a great value.
- 4:35But actually sitting in the sessions and seeing how people
- 4:38are solving some of these new use cases for identity is a way
- 4:44to stay current. And so, you know, to the extent
- 4:47that you know, you can afford to be afford to take the time,
- 4:51spend the money to be out of conferences, especially looking
- 4:54for events that are local to you or local enough that it's not a
- 4:58major expenditure, I think it's great.
- 5:01And of course, you know, having a company that supports that is
- 5:05great as well. You know, our guest today kind
- 5:08of ties together the two points I was making because we see him
- 5:11in a lot of conferences. So obviously his organization
- 5:14has seen the value, sees the value in sending him to
- 5:19conferences. And that's how we've, you know,
- 5:22built a contact and I, I think a friendship as well.
- 5:27But also, you know, just the idea of like being out of
- 5:33conferences and, and learning all these new topics and then
- 5:37taking the position of, you know, wanting to share that
- 5:40information with the rest of the community.
- 5:42So I think that's, you know what you get all the conferences.
- 5:46Yeah, Let's talk about those conference discount codes.
- 5:48We've got Identity Week. We've got the America and the
- 5:50Asia conference both coming up here.
- 5:52You and I are going to be at the Identity Week America in
- 5:55Washington, DC on September 11th and 12th.
- 5:58We're going to be doing podcast stuff, but I'm actually also
- 6:00hosting like an hour of identity and access management talks and
- 6:05the panel and stuff like that. So still working through the
- 6:08details on that, but I have volunteered to do that.
- 6:11So if you use the Code Ida C30, you get 30% off of your
- 6:16registration. And that code works for both the
- 6:17US and the Asia shows. So if you're going to one or
- 6:20both, feel free to use that code.
- 6:22Good Freeway to save some money and show support for the show.
- 6:26The other one we've got coming up is the authenticate
- 6:28conference from the Fido Alliance that is October 14th
- 6:31through the 16th in Carlsbad, CA, which awesome weather.
- 6:35Love it. We were there last year and I
- 6:37think we've been to the last few authenticates at this point, but
- 6:39we have a discount code for that one as well.
- 6:41ID AC15I D AC15 gets you a 15% off of your registration.
- 6:46So you and I are going to be at that one too.
- 6:49I know there's a meeting, I think, I think we had to
- 6:50reschedule a couple times, but there's one probably next week
- 6:53to kind of talk through a little more kind of what we're going to
- 6:55be doing, some of the ideas we had for for doing shows there,
- 6:58but. Looking forward to Andrew
- 7:00Schicchiar as the guest on an upcoming episode.
- 7:02I think the next episode. Yeah, I think he's the reigning
- 7:05champion right now on number of, you know, appearances on this
- 7:09and. We had him on during our dinner
- 7:12verse. We had him on during our dinner
- 7:13verse, and I think that was #8 so he's looking at episode #9 so
- 7:18it's not only in the lead, but he's got a couple.
- 7:21He's lapped people a few Times Now.
- 7:23Well, he, well, you know, Saturday Night Live does like a,
- 7:26you know, five timers club with like a, you know, like a smoking
- 7:28jacket type thing. And you're all about those, you
- 7:31know, flashy jackets. I want to know what you're going
- 7:34to do for if someone makes it to 10 episodes on what, what are we
- 7:38going to do about that? Take one of my class jackets and
- 7:42and throw an identity at the center sticker on it.
- 7:47That's that is a gym answer if I've ever heard one.
- 7:50That's weak soft, right? All right, well, we can come up
- 7:53with something. Come up with something.
- 7:55That all right. Well, why don't we get to our
- 7:58main topic and our main and only guest today, I guess his name is
- 8:02Chris Bauer. He's a senior manager of
- 8:04identity and access management at Sallie Mae.
- 8:05He's been with us before all the way back an episode 162 where I
- 8:10believe that's the first time at least I remember meeting Chris
- 8:14and we had a nice little kind of conversation up in the suite
- 8:19suite. If you remember that at Gartner
- 8:21at was at Caesar's a few years back.
- 8:23Got to know got to know Chris a little bit.
- 8:25But welcome back to the show, Chris.
- 8:27We'll say thanks, Jeff. Yeah.
- 8:28And I'll say it's it. It's been a long ride, but it's
- 8:31been a fun ride for the last two years.
- 8:33Getting, you know, getting, you know, going from that and
- 8:35getting to know you, you know, getting to know you too.
- 8:37And of course the the identity space A lot better over the last
- 8:39two years through those conferences.
- 8:42Yeah. And Speaking of conferences,
- 8:43this is actually technically your third appearance on the
- 8:47show because you, when we were at the Ideniverse conference
- 8:51earlier this year, we had kind of like AQ and A with Andrew
- 8:53Shikiar asking some questions about password lists and, and
- 8:56authentication, just Fido in general.
- 8:58And I believe you stepped up the microphone in our little kind of
- 9:01area that we're recording and actually asked a question.
- 9:03So if you recognize the voice, there you go.
- 9:06You This is technically your third time on the show.
- 9:08I'm shooting for 10. I'm shooting for 10, Jeff.
- 9:11I want, I want to, you know, I want to get AI want to get a
- 9:13jacket. That's that's when you know,
- 9:14that's my goal now. You want Jim's leftover jacket
- 9:17with a hastily applied identity center sticker applied to it.
- 9:22A marker of writing #10 on the back.
- 9:25That's right, Chris. People in the US might be
- 9:30familiar with Sallie Mae, but I always like to talk about, you
- 9:34know, we're talking about this as a global audience.
- 9:36Not everyone's familiar with what Sallie Mae does.
- 9:38Why don't we start with that? Tell us a little bit about what
- 9:41Sallie Mae does, and then I'd love to just kind of hear about
- 9:44your role at Sallie Mae. You know, what does a senior
- 9:47manager of Identity and access management do for an
- 9:49organization like that? Well, Sallie Mae is a, you know,
- 9:53Sallie Mae is a private student loan provider.
- 9:55We, you know, we help, you know, we help individuals get through,
- 9:58you know, get through their journey of, you know, getting a
- 10:00better education through various, you know, through
- 10:03various colleges and universities by providing ways
- 10:06to get, you know, ways to get you, your, you know, the funding
- 10:08that you need to get from, you know, from one point in your
- 10:11journey to the next. From from an IAM standpoint, you
- 10:15know, standpoint, what I've been doing and what, you know, what I
- 10:18work with primarily is the, is on the inside of the house, the
- 10:21workforce management side of Sallie Mae.
- 10:24So everything from the B to B to B and to the individual
- 10:28employees to contractors that we use on a day-to-day basis,
- 10:32helping manage the, you know, helping manage their access is
- 10:35kind of is my, you know, is my bread and butter is what I focus
- 10:38on on a day-to-day basis. As a senior, you know, as a
- 10:41senior, you know, IAM operations manager, my role is to help
- 10:46manage a team of roughly 10 people who spend their days
- 10:50taking care of that, what I call the pillars of IAM from a
- 10:53workforce management side of things.
- 10:55That's, that's the governance of the house, you know, doing, you
- 10:58know, doing regular access certifications on a quarterly
- 11:00basis, taking care of, you know, taking care of the day-to-day
- 11:04provisioning of access joiners, movers, levers, all the, you
- 11:08know, basically through the entire life cycle.
- 11:11As well as taking care of just, you know, overall, just
- 11:15day-to-day aspects of what the workforce needs to be able to
- 11:19get into their, you know, to be able to get into their
- 11:21individual applications. Helping, you know, helping our,
- 11:24you know, helping our teams, you know, make those connections
- 11:27between new vendors and new applications, getting them, you
- 11:30know, getting them on boarded into our systems.
- 11:33So Chris, you, you're actually, you're really living the
- 11:36identity and access management life, right?
- 11:39So you're, you're in there and I saw your LinkedIn post last
- 11:44night, actually, I'm not sure how old it was at that point,
- 11:48but you're out there now committing to blog about
- 11:54identity access management topics for the betterment of
- 11:57kind of like paying it forward, right?
- 12:00I think it's the, the right, the, the fancy way to say it
- 12:03these days, getting this, you know, at least your opinions out
- 12:07there on many different topics. You started with your first
- 12:11blog, which is kind of just saying, I'm going to do this
- 12:13thing. So now the commitment's out
- 12:15there and I hit you up and said, Hey, the commitment's out there.
- 12:18How would you like to come on the Identity Center podcast and
- 12:22kind of talk about what some of these topics we can expect to
- 12:26see you blogging about? So maybe you could kind of walk
- 12:30us through a few of those. Let's start with the first one.
- 12:32What what's the hottest topic that you have in mind for for
- 12:35blog #1? So blog number one, I think is
- 12:39going to be around maturing the non human identity that, you
- 12:43know, we, you know, we've been going through a quite a process
- 12:46lately and been talking about it a lot internally for the, you
- 12:50know, for last several months, really through a little over a
- 12:53year on how to properly manage and maintain a, you know, you
- 13:00know, a listing of all of our access that doesn't belong to a
- 13:04human being, doesn't actually, you know, isn't connected to a
- 13:07contractor or an an employee here at Sally.
- 13:11With that. We've, you know, we've had, you
- 13:14know, we've actually had our own database that we've been using
- 13:16for quite some time to basically kind of we've homegrown our own
- 13:19system, so to speak, to basically take care of that for
- 13:21the, you know, for the, you know, for the last several
- 13:24years. And lovingly we would like to,
- 13:27you know, we would like to kind of put that to bed and actually
- 13:31try to see what the next level of, you know, what the next
- 13:33level of that looks like. So much like when we, you know,
- 13:36when we saw each other at a dinner verse that's, that was
- 13:38kind of one of my main purposes of being there was, is to stroll
- 13:41the vendor hall and kind of get, you know, you know, get a better
- 13:45feeling of what, what was out there in that space.
- 13:48And what I found was, is that it's, it's a lot more mature
- 13:53than I thought it was. But yet I also, yeah, but
- 13:56talking to them, I also recognize that there was a lot
- 13:58of room for, you know, that they, they all know that there's
- 14:01still a lot of room for growth. There's still a lot of room for,
- 14:04for standardization and for governance around it.
- 14:08And that's, I'm going to say that's what I've been, you know,
- 14:10really that's what I've been researching lately.
- 14:12And that's kind of that's where my, you know, that's where my
- 14:14next set of articles are going to go towards is, is basically
- 14:17that research and kind of the, you know, what I've acknowledged
- 14:19or what I picked up to, like Jim said, pay it forward.
- 14:24So in, you know, in line with that, you know, Jim, I'm going
- 14:27to kind of throw this back at you a little bit.
- 14:29When you think about non human identity, what do you you know?
- 14:32What do you think is probably the most important things to
- 14:35look forward to or look into? So you're talking about the the
- 14:39non identity space right at the moment.
- 14:41So, you know, I want to first kind of put put on the table a
- 14:51thought that I've been having recently, which was around this
- 14:54crowd strike outage that we all kind of like experienced at some
- 14:59level. And I'm not sure how how badly
- 15:01that hit you. But one thing that I thought
- 15:04about is that we have all these machines now going out and
- 15:07performing updates. And it got me thinking about,
- 15:10you know, the the whole SolarWinds thing that happened
- 15:13or was it a year and a half two years ago now where we have
- 15:18powerful machine accounts in the environment that we just say,
- 15:23OK, they have a legitimate requirement to exist and they do
- 15:27these things. And so from an identity and
- 15:30access management standpoint, we say they're legitimate and the
- 15:35business tells us they need them.
- 15:36So we're OK with that. And that's that.
- 15:42I think as cybersecurity professionals as a whole, we
- 15:47need to know what our risk is relative to those items right to
- 15:53those non human accounts. I don't know that we necessarily
- 15:58have the technology right now to catch something like that on the
- 16:02fly, to necessarily have controls that could prevent a
- 16:09solar gate or prevent what happened with crowd strike.
- 16:13But I certainly think we need to do a better job of inventory
- 16:17where our risks are relative to these accounts.
- 16:21I don't think that a lot of people even understand all the
- 16:25accounts that exist and you know, have a way to kind of
- 16:29like, all right, well, you know, it again, it's kind of like what
- 16:34I say is it's hard to manage what you can't measure.
- 16:37Do we have that measurement of those accounts of the risk
- 16:41relative to these powerful non human identity accounts?
- 16:45So I think that's one big topic that I've been thinking on that
- 16:50I'm out there looking for. You know, people tell me, no,
- 16:54you're wrong, Jim, we are doing that or that's not important to
- 16:57do or yes, you're right. That is something we need to get
- 17:02our arms around and here's a framework for doing it.
- 17:06I think the second thing overall that makes non human accounts,
- 17:11you know, one of the things we keep hearing in the industry is
- 17:13that non human accounts now outnumber human accounts.
- 17:17So I think you're very much on to a a topic that is, you know,
- 17:22absolutely critical. And I don't see that going back
- 17:25the other way. I only see you getting, you
- 17:28know, bigger and becoming bigger and bigger of a problem to solve
- 17:32in terms of we're doing more and more automation and that
- 17:36requires more and more non human accounts that can go about, you
- 17:41know, carrying out these activities.
- 17:43And so I think you have the traditional Windows service
- 17:47accounts. And if what I'd encourage people
- 17:50to do is like not look at like that as the entire problem
- 17:56because I'm, you know, I feel like in the past I gained access
- 18:00management and said, OK, you've got these Windows service
- 18:03accounts and that's 75% of the problem.
- 18:05And then you've got these applications in Linux situations
- 18:09where, you know, maybe somebody hard coded an account and it's
- 18:13like that's 10 year old thinking.
- 18:15You've got to also think now about the whole DevOps
- 18:18environment and how accounts are being used to build
- 18:22infrastructure and deploy applications and what is the
- 18:26risk of those accounts and then robotic process automation.
- 18:31So there there's just like a much bigger picture of non human
- 18:36accounts. And I think the the first thing
- 18:38is really understanding the landscape and then the second is
- 18:43understanding the use cases for those accounts and then applying
- 18:48controls in a proper way. So I'll stop there and kind of
- 18:52see what what Jeff is thinking. But this isn't a new problem.
- 18:56These accounts have been here forever.
- 18:58Since the dawn of IT, there's been service accounts.
- 19:03I think yes, it's going to get peril for 8:00, but to I don't,
- 19:09I just don't see this as a new problem.
- 19:10This is this is forever now, the technology has probably gotten
- 19:14better to the point where it's easier to manage and track these
- 19:17things. But I still believe this is a
- 19:19governance first issue. These didn't just start popping
- 19:24up when AI was invented, right? Or things like that.
- 19:27There's been service counts for, for as far back.
- 19:30I think this is where we fall back on policy and standards and
- 19:33procedures to say, OK, we've created a service account.
- 19:36Here is the purpose for it. Do we have good metadata around
- 19:39it? Who's responsible for it?
- 19:41You know, is it being used for its intended purpose or did we
- 19:45share it and use it for another service that, oh, this looks
- 19:48like it's similar. You know, let's let's just reuse
- 19:50it for that kind of thing. I'm hopeful that some of these
- 19:53new technologies in the non human identity space will be
- 19:55able to dissect that a little bit, but I find that really
- 19:59difficult onion to kind of peel to say, OK, you know, how is it
- 20:04going to know who it really belongs to?
- 20:05Right? There's no human identifier tag
- 20:07to it. You're going to have.
- 20:08You're still going to have to go through a process.
- 20:10To say, OK, Chris, you've got these, you know, 50 different
- 20:13service accounts that you're using to run your, your
- 20:16applications or your services and your environment.
- 20:18Tell me about them. What do they do?
- 20:20Are they scoped correctly from a permission standpoint?
- 20:23Or did we just say, well, let's give them domain admin and they
- 20:26can do whatever they want. So I think there will be a lot
- 20:29of business conversations and helping the business and the
- 20:34business in this case might be IT understand, you know how what
- 20:40you know, what is the risk associated with these accounts?
- 20:42What are you using them for? Do we still need them?
- 20:46Because a lot of times these service accounts or other types
- 20:48of non humanity stick around forever because we're afraid to
- 20:52remove them or disable them because oh, it might break
- 20:54something. And the next thing you know,
- 20:56you've got a whole bunch of little, you know, micro
- 20:58perforations in your identity wall where if one of these
- 21:01accounts were to get breached, you'd be able to come through
- 21:03and do whatever you need to do. So I, it is interesting, I think
- 21:06this is a topic that is definitely becoming more
- 21:10important, especially with, you know, the more automation we do
- 21:12some things. But I'm curious to see, Chris,
- 21:14where, where do you think this is heading?
- 21:16And if you've seen any specific products or things like that,
- 21:19that or capabilities, maybe that might be like, Oh yeah, that's I
- 21:23need that to to make my program more effectively.
- 21:27If I could, Jeff, I just wanted to follow up with one other
- 21:29point that I forgot to mention, which is, you know, service
- 21:33accounts traditionally have weak authentication controls, right?
- 21:38They're not eligible for multi factor authentication.
- 21:42So if somebody could enter the network with those accounts,
- 21:47that's a big problem. And then of course, they have
- 21:49very simple passwords that you know, if you're relying on
- 21:54password only or certificate only, but let's say password
- 21:59only, you know, you've got to make that as difficult and not
- 22:05guessable as possible and be rotating those passwords if
- 22:10possible so that no human being, it was the even within your
- 22:14organization knows the password. So I agree with everything that,
- 22:18you know, that Jim and Jeff, you're saying they're going to
- 22:20say we're definitely, you know, we're definitely taking a look
- 22:23at it from a governance point of view first, you know, first and
- 22:26foremost to kind of go along with what Jeff was, you know,
- 22:28talking about. We've been, you know, I've been
- 22:30doing research. There's, you know, you know, not
- 22:33the name drop too much, but like on LinkedIn, there's actually a
- 22:36non human identity organization that's kind of being founded,
- 22:40you know, founded out there. They have their own website that
- 22:42basically kind of is, is beginning to bring awareness up
- 22:45to, you know, up on what what a non human identity is and how to
- 22:49kind of how to start building controls around it.
- 22:52And I, you know, I really appreciate what they, you know,
- 22:54the work that they've been doing as well as I think that NIST
- 22:58actually is beginning to take their first swings at it to
- 23:01trying to, you know, trying to get, you know, trying to get the
- 23:03details down of what, you know, a what up a not they call it, I
- 23:07believe they call it an NPEA non person, you know, entity is and
- 23:12try to go in, try to get into that.
- 23:14So there's been, you know, that's the research that I've
- 23:16been looking into on that end, as well as knowing full well
- 23:19that the, you know, the auditors, you know, the auditors
- 23:23and the GRC groups that we work with are very, very, very
- 23:26interested in trying to, you know, trying to figure out how
- 23:28to, how to say that, you know, how to build controls around it.
- 23:32In the sense of saying, can we get to the points of an, an
- 23:36application identity only having one, one select purpose.
- 23:40So therefore, you know when it, you know when it kind of leaves
- 23:43its boundaries or leaves its area of expertise or it gets
- 23:46over scoped or overused in some way.
- 23:48Again, bringing us back to identity and that into the whole
- 23:51space of least privileged. How do we just cut, How do we
- 23:53keep it in its own swim lane to keep it going?
- 23:56Hey Chris, let me follow up with one more thing because you just
- 23:58trigger something. So you talked about governing
- 24:02these non human identities, which brings me to the question
- 24:05is, is there such a thing as a non human identity?
- 24:11And I think most people answer the question yes, but is it a
- 24:15non human identity or they're non human accounts?
- 24:19Because from a governance standpoint, I think somebody's
- 24:22got to own these accounts. I don't really think they are
- 24:26identities. I think identities are like the
- 24:29people process. And and now maybe with AI we get
- 24:33into the point where there's actually intelligence enough to
- 24:35you say, OK, that's an identity. It can do the activities that a
- 24:40human being would do an intelligent enough way to say
- 24:44yes, this account is still required.
- 24:45Yes, that is still least privilege for this account, but
- 24:50I think that's what an identity does.
- 24:51I think an account is really what we're what exists for the
- 24:56most part today and those accounts or the process that
- 25:00creates those accounts needs to be owned by human being.
- 25:04What are your thoughts are? I absolutely agree.
- 25:08I mean, the way that we, you know, the way that we currently
- 25:10manage them and the way we're, we'll manage them in the future,
- 25:12absolutely that there will be owners involved and, you know,
- 25:15owners for each of those individual applications, be it
- 25:18an IT business owner or an IT technical owner in some way.
- 25:22You know, and, and they do, you know, and they get, they get
- 25:25applied through certification processes just like it, you
- 25:28know, just like any, you know, any other account that we, you
- 25:30know, any other account that we handle.
- 25:31So they they get reviewed for what they can do.
- 25:35So I have for topic. Number hold on.
- 25:37I I slightly disagree here. So I think absolutely any
- 25:43account can have an identity associated with it.
- 25:45So if we're talking about a, let's just call it machine
- 25:48account, right? Non human, it's in the name non
- 25:50human identity. This is what we're talking
- 25:51about. So we're saying, OK, this
- 25:54account belongs to some entity that is performing some sort of
- 25:58transaction or action. That entity can be human or
- 26:03cannot be human. And in the case of a non human
- 26:06entity or identity that we we definitely need to have
- 26:10ownership assigned to that. But I don't know if it's
- 26:12necessarily a person. It may be another entity that is
- 26:16responsible for that account. IT is responsible for this non
- 26:22human identity. The identity and access
- 26:24management team is responsible for this specific identity or
- 26:28marketing or e-commerce or whatever it may be.
- 26:31And I think as these non human identities start to evolve and
- 26:35become more, well, dare I say it, self aware, there may be
- 26:39some associate with that to say, OK, well Cortana, right, let's
- 26:43call it that or the Microsoft parlance.
- 26:45If you're a Halo fan or whatever, you know, there's
- 26:47probably a whole bunch of different service accounts that
- 26:50run underneath the non human identity called Cortana.
- 26:54Now Cortana might belong to, you know, an IT organization or an
- 26:59AI department within it. So I, I can see the argument to
- 27:03be made to say, no, these are these are identities.
- 27:06The it's just that we have to wrap our head around a different
- 27:08way to think about it. It's not just human or or non
- 27:11human. It's there is an account.
- 27:14What is its identity? Certainly if we don't have a
- 27:17strategy around it, it, you know, just might be a loose
- 27:19collection of accounts that are just, you know, these belong to
- 27:21IT. You whoever runs Active
- 27:23Directory, here you go. You guys figure it out, right.
- 27:26But I can I, I can I feel like I have to make the case for we
- 27:30need to think about this more strategically in broader terms,
- 27:32OK, we're talking about logical constructs here, an identity, an
- 27:38account, you know, ownership or responsible party, right?
- 27:41Things like that. And it is.
- 27:43I don't always see a one to one match that it's human to non
- 27:46human or vice versa. So the way that we've looked at
- 27:50it is, is that we look at it as a, or at least the way I've been
- 27:54looking at it, I'll say it that way is, is that if I have a
- 27:59function that is running on its own and it only has one purpose
- 28:04to basically turn this one widget or turn this one wheel
- 28:07and it does it on its own, then that's a non.
- 28:10You know, that that's the non that's non human identity get
- 28:13you at work. And that that's how we define
- 28:17it. So therefore it's, you know,
- 28:18it's the Lambda that goes off and does the thing and then, you
- 28:22know, and then you get an end product and it can't do anything
- 28:24else other than that one thing. But that's the, you know, that's
- 28:28kind of the overall goal and that's the, you know, that's
- 28:30where they access and everything.
- 28:32That's kind of the guardrails in which it sits on.
- 28:35So Chris, you picked a real easy one for your first topic.
- 28:39What do you have for number 2? Well #2 I want to say I would be
- 28:45interested in hearing more about the another topic that's, you
- 28:50know, top of mind to me is, is, is the identity, is the IAM
- 28:56space moving away from RBAC? Is RBAC something that I, I
- 29:02recognize that RBAC is going to be around for quite some time.
- 29:05This is not like, you know, I forget, I forget the particular
- 29:09tool like, you know, you know, Samuel that, that we talked
- 29:12about is getting ready to die or Samuel's dead when we, when we
- 29:15go to the EI Identiverse. But instead of that, you know,
- 29:18instead of in that instance, is the hourglass turned over on our
- 29:23back in which we are now kind of working our way to sunsetting
- 29:26our back. Are we at the beginning of that
- 29:28and moving towards a policy, you know, moving more towards a
- 29:31policy access control instead? Personally, what I run into is,
- 29:36is that, you know, is what I run into is, is that we've been too
- 29:41connected and too heavily reliant on our, for example, HR,
- 29:46you know, basically our HR systems and our HR data.
- 29:49So therefore it is, it's great that you know that, that is the
- 29:53beginning of, you know, identity.
- 29:55But using, you know, but using that, you know, using that
- 29:59identity information as kind of the foundational layer has
- 30:03become, has become more challenging because HR systems
- 30:07and HR groups and benefits groups and all the other groups
- 30:12that are out there that basically interact, that
- 30:14interact with that data have decided to start architecturing
- 30:17it differently. Have, you know, have started
- 30:19using it in different ways and have put a different lens on it.
- 30:22So I, you know, so when they decide to make big sweeping
- 30:27changes, it affects my, you know, it affects my R back.
- 30:31So therefore, at this point, I'm looking at it more in a curious
- 30:35state of should we, you know, should, you know, has the
- 30:39industry kind of acknowledged that, you know, those things do
- 30:41happen or those things are beginning to happen and maybe we
- 30:45should start bread crumbing? Basically our policy, you know,
- 30:48our policy engine to, you know, to basically take care of these
- 30:51things instead. Sure, still use that, that
- 30:54workforce management application or that human, you know, human
- 30:58resources, you know, data that comes in, but use it as a
- 31:01metadata or use it as an attribute on top of it to or as
- 31:05a, you know, as a, as a note to it to be able to say, OK, if
- 31:09you're, you know, if you belong to this department, you get this
- 31:12limited amount of access and then you work for this manager,
- 31:15you get this little bit more access.
- 31:18And then your title says this. OK, you get this.
- 31:22Now that you have those things, then we start talking about the
- 31:24denies. We start talking about because
- 31:27you have you, because you are in these departments and in these
- 31:29things, maybe you don't need to see all this other types of
- 31:32access that's out there and maybe you shouldn't because of
- 31:35toxic combinations, you shouldn't be able to get into
- 31:37these things at all either. I'm curious if you're seeing
- 31:40more growth in that space? I think the the RBAC hourglass
- 31:47has been perpetually tipped on its side, cracked with little
- 31:51pieces of sand falling out of it for a very long time.
- 31:55I can't think of too many IAM constructs that have such a, a
- 32:02positive that could have a positive thing on access that
- 32:06has been so poorly implemented and just addressed by not only
- 32:11the market, but the organizations that try to
- 32:13leverage as well. I see so many organizations that
- 32:15struggle with RBAC in general because it's become way too
- 32:19complicated for organizations to actively, you know, perform the
- 32:26exercise of creating the roles in a way that makes sense, is
- 32:31scalable, and they can actually keep up with it.
- 32:34Most organizations that I've talked to and I've seen got down
- 32:37the road of maybe six months to a year into it and we're like,
- 32:41oh, this sucks, forget it, go do something else.
- 32:44So I think there are, and I think this is, this is where
- 32:46things like policy based, attribute based, you know, other
- 32:50types of, you know, back have come along to try and fill in
- 32:54the cracks around this. The, the, the idea of RBAC
- 32:58sounds great on paper until it hits the real world and you have
- 33:01a real organization that has hundreds of applications,
- 33:05hundreds of different types of metadata available at your
- 33:09people, job titles, you know, physical location, you know, job
- 33:15codes that don't match with titles.
- 33:17The, you know, the organization doesn't recognize the difference
- 33:20between a manager, a supervisor or a director or an analyst in
- 33:23one for or one part of the, of the company versus an analyst in
- 33:27another. And So what are you left with?
- 33:30You're left with these alternatives to try and fill in
- 33:33the cracks or on RBAC. Now when I look at RBAC, I
- 33:36think, OK, that's a great, that's a great goal to have, but
- 33:39why don't we start with something easier like attribute
- 33:41based? Are you an employee or not?
- 33:45That should be hopefully a very simple question and answer.
- 33:48Sometimes it's not. But can we at least agree on who
- 33:52is an employee versus a, you know, a contractor or a customer
- 33:57or whatever that, you know, the persona might be?
- 34:00And I think if you can layer different attributes together,
- 34:03then he had a little bit better chance of starting to put
- 34:05together a axis control model that is actually effective,
- 34:10scalable, and an IM or an IT team who's responsible for this
- 34:14type of stuff can actually live with it.
- 34:16So I feel like this is a soapbox I get on a lot, but I, I, I just
- 34:21feel like RBAC is one of the, you know, under underutilized
- 34:26because it was so difficult and such a good idea.
- 34:28And the promise was, well, I'm just going to put my IJ tool in
- 34:31there and it's going to do role scanning for me and fix all this
- 34:34for us. I haven't seen it work that
- 34:36well. And I live and breathe this
- 34:38stuff all the time. So I, I feel like that's my, my
- 34:41two cents on it. So I'm going to stop off my
- 34:42soapbox and ask Jim what he thinks.
- 34:45I think authorization is a difficult topic.
- 34:48I mean, you know, authentication used to be a difficult topic,
- 34:53right when you had all these web applications and FAT
- 34:56applications and, you know, they were using different
- 35:01technologies for managing authentication.
- 35:05Different authentication was being mixed with coarse grained
- 35:09authorization. And then along came Samuel and
- 35:14it just became a standard that it was just easier to live by,
- 35:17like let's get people into the application, then let the
- 35:20application handle authorization.
- 35:23So now, now we kind of think authentication is way easier
- 35:29than authorization. And I do, I think even before
- 35:33Samuel that was true. Now when you take authorization,
- 35:37you have some applications where it's like there's a list of
- 35:41finite, a finite list of roles and you put a person into those
- 35:45roles. Then you have other applications
- 35:47take your ERP platforms or take custom built applications where
- 35:52the authorization model is tremendously complex.
- 35:56Now, you know, when you take something like RBAC, which, you
- 36:01know, I think our tendency is to say, well, how can I solve all
- 36:06this problem with RBAC? And I don't think that's the
- 36:09answer, but I do think there is a place for RBAC.
- 36:12I think especially for, and I think RBAC and ABAC, they kind
- 36:17of combine because you can get into the same conversation with
- 36:20what Jeff was saying is like, are you an employee or not?
- 36:23Well, you can create roles that trigger off of that attribute in
- 36:28your IGA system, for example, and say, all right, we're
- 36:31getting the this feed from the HR system that you are
- 36:35employees, we're going to create a role called employees and
- 36:38we're going to provision certain birthright access for employees.
- 36:43So I still think whether it's ABAC or RBAC, it kind of
- 36:46accomplishes the same thing. But when it gets to some of
- 36:50these real complex applications, I think the the utility of RBAC
- 36:55breaks down. Now could PBAC help solve this
- 37:00problem? Potentially.
- 37:04But I think even when you get to these BERP systems really
- 37:10becomes a matter of people caring about homogenizing the
- 37:17different types of access that can be provision, right, So that
- 37:23there are different types of people within that system.
- 37:27So you can get closer to that finite list of roles rather than
- 37:32everybody having an ad hoc, you know, access to that
- 37:38application, an ad hoc compilation of attributes and
- 37:43permissions within that app. As long as you're allowing that,
- 37:46I don't think any back model will really work.
- 37:52So it it the hard work is also on the application or platform
- 37:57side in terms of homogenizing authorization so they can fit
- 38:03some type of model. So you say homogenizing
- 38:06application that you know, the obligations together.
- 38:09My curiosity there kind of peaks a little bit because with the
- 38:14new with SAS applications and with all the different
- 38:16applications coming in from different areas, it's
- 38:20homogenizing doesn't seem to be the thing that is happening.
- 38:23You know, they're, they're, that's the part that we're
- 38:26that's the part that we're missing.
- 38:28I you know, there we spend a, you know, we've been working on
- 38:31RBAC for six plus years at this point.
- 38:34We, you know, and been, you know, been building it out as
- 38:36best we can and it's, it always still comes down to you will
- 38:42know that application doesn't, you know, doesn't have that type
- 38:45of granularity to it. It's that's not an option.
- 38:47So there's a, there's a balancing act that has to happen
- 38:50between systems that allow you to handle front door access
- 38:54essentially that that that, you know, that entry level access to
- 38:58the application. But then does doesn't have the
- 39:02APIs or doesn't have the connectors to do individual, you
- 39:06know, to get into the granularity, you actually have
- 39:08to go to the you actually have to go to a portal or whatnot to
- 39:12be able to get that access, you know, get that access figured
- 39:16out further. Do you with, you know, in those
- 39:20scenarios, are you, are you still seeing a situation where
- 39:24you want to bring in, you know, where you where you want to
- 39:28actually have, you know, where you want to actually have
- 39:31somebody build out, you know, you know, basically like
- 39:35business owners build out that access or build out, you know,
- 39:37build out how that works, I think.
- 39:39It's ultimately what it comes down to, right?
- 39:41So if you're implementing something like an ERP system
- 39:46within your organization, even though the ERP system might be
- 39:50able to handle, you know, thousands or hundreds of
- 39:55thousands of permutations of what a full set of
- 40:00authorizations could be, you can still have the discipline within
- 40:03your organization to say we're only going to do these.
- 40:08This ten types or these hundred types, which really like these
- 40:12are the important fields that we want to drive access based on.
- 40:15Now understand I'm that might not be appropriate in all cases
- 40:22because I think the biggest thing playing against any kind
- 40:28of role model or you know, when you try to make authorization
- 40:34simpler and by making it simpler, you're going to say,
- 40:37well, you know, 90% of the people that need this access
- 40:42need these things, so let's just give it to 100%.
- 40:47That is not least privilege. You know, at least it's not a
- 40:51black and white view of what least privilege is, because
- 40:53black and white view of least privilege is you only get the
- 40:57access that you need. So if we're giving you access
- 40:59that you don't need because it's more convenient, I'm sorry,
- 41:04that's not least privilege. I know that it might be just the
- 41:08academic argument, but I mean that's the reality in my
- 41:14opinion. Since there isn't going to be
- 41:16that you know that that standard for the next, you know that
- 41:20won't that won't occur for the next 5-10 fifteen years if we're
- 41:24being optimistic. I think that's what's driving me
- 41:27to policy because policies more customized policies more a Jason
- 41:33statement or an XLML statement of some sort that I can take and
- 41:36I can actually put in my if and then's and whiles into the into
- 41:41it. I hope that, you know, I hope
- 41:43maybe in the future in that, you know, in that standardization
- 41:46that you're talking about, we'll actually, you know, we'll take
- 41:49that into consideration and use, you know, going to use that as
- 41:51kind of the the backbone of it. Gee, gross.
- 41:54It looks like you're picking some real easy ones to start off
- 41:57with, so I know you had at least three in mind already.
- 42:04Sure. So let's take a step back.
- 42:06So I know that I, you know, I've, I've, I've hit you with,
- 42:10you know, I did, you know, with the non human identities and got
- 42:12into the granularity there. I know we've been and then we
- 42:15just got done talking about, you know, about policy and our back.
- 42:19Why don't we talk about the team for a little bit, you know, you
- 42:22know, a little bit at this point, what, you know, going to
- 42:26Identiverse and going to different conferences and
- 42:28talking, you know, you know, talking to dozens and dozens of
- 42:32people at this point and kind of getting into their stories and
- 42:34getting into what the, you know, how their I, their IAM teams
- 42:38work. What I find most interesting is,
- 42:41is how different we really all are.
- 42:45We all feel like we're doing the same thing.
- 42:47We all feel like we're basically heading in the same direction
- 42:49and trying to go after the same things.
- 42:52But our, you know, our mode of transportation or our, you know,
- 42:56our group that we're using to get there is so vastly
- 43:00different. And another article that I'm
- 43:03going to be working up is, is going into, you know, kind of
- 43:06going into that. There is, you know, there are
- 43:08groups, there are, there are businesses out there that of
- 43:11course focus on all the different pieces.
- 43:14But you know, they, you know, that in the end you have to kind
- 43:17of have all the different elements.
- 43:18But the question is, is do you have a dedicated team to anyone
- 43:22particular area? How how heavyweight or
- 43:25lightweight do you go and into, into each one Personally, we're
- 43:29a, you know, we're a governance shop.
- 43:31We're, you know, we're very much there to help the business and
- 43:33they're very much there to enact what, you know, you know, kind
- 43:38of, you know, enact whatever, you know, enact whatever
- 43:40controls that are around it. That's kind of where our
- 43:43heavyweight is. And then we work toward then,
- 43:46you know, and then we do, yeah, we help facilitate that through
- 43:50taking care of the day-to-day provision.
- 43:52But with that, I'm learning, you know, I'm learning that there's
- 43:56not just, you know, there are teams out there or there are
- 43:58departments out there and other organizations that solely focus
- 44:02on governance and then solely focus on provisioning.
- 44:06And then I'm finding out about new groups that are being spun
- 44:09up, especially with this latest, you know, this latest trip to
- 44:11identifiers that are focusing on the cybersecurity side.
- 44:14You know, the more cybersecurity focus side of it, being able to
- 44:18find fishing, you know, trying to define and trying to build
- 44:21out fishing resistant IAM accounts or, you know, identity
- 44:25accounts. And then there's the cloud teams
- 44:28that are trying to help the dev OPS groups keep their
- 44:30infrastructure up and running and keeping this, you know, the
- 44:33spin up and spin down and the keys that go along with it up
- 44:36and, you know, up and running. These are all things that, you
- 44:40know, I'm, I'm at the kind of the beginning of that journey of
- 44:42understanding that they're, you know, we don't as an operations
- 44:47team, we don't have to do it all.
- 44:49We have to do what's most important to our, you know,
- 44:51what, what's most important to our individual groups.
- 44:54And then, you know, but making sure that each one of those are
- 44:57touched in some way, form or fashion by someone within the
- 45:00organization. How do you, you know, do we feel
- 45:05as though that that's the way you know, you know, I, I'm so
- 45:09used to the idea of, you know, everybody kind of just knows
- 45:11where they're going. You knows, you know, knows the
- 45:13mode that they're running in, sure.
- 45:15You know whether or not you want pepperoni on your pizza or
- 45:18whether or not you want sausage. You kind of like, you make some,
- 45:20you make some little variations, but for the most part, it's
- 45:23still pizza in the end. You're using a bad analogy at
- 45:26this point, I admit. Especially around lunch.
- 45:29Especially around lunch. But a delicious one.
- 45:33But is that is there going to be different, is there going to be
- 45:37bigger changes than this or is it you know, or do you see this
- 45:40being or you see those being still being the core, you know,
- 45:44the core pieces of it going forward?
- 45:46Is there where? What should I be looking out for
- 45:50as far as as an operations manager of IAM?
- 45:53Kind of the doers of IAM what what should I be looking out
- 45:56for? I think I'll go first.
- 46:00So I think you're getting into organizational design, which is
- 46:06somewhat or very specific to the organization, which has a lot to
- 46:10do with the size of the organization, how geographically
- 46:17dispersed whether or not I am is completely essential service or
- 46:22if it's more localized to where the people are.
- 46:27But I think we can make some general assumptions or talk
- 46:29about some general topics there. You know, I think that one thing
- 46:34you have to look out for is because especially in this
- 46:38identity space, if you design your organization around all
- 46:41right, this is the product that we use for governance and start
- 46:48just fixating on, OK, the product can solve these
- 46:51problems. And now there's another team
- 46:54that is really focused on another product that handles
- 46:59authentication maybe or another product that handles privileged
- 47:04access management. So I think those are the big
- 47:06three with it when it comes to internal identity or workforce
- 47:10identity. Now the products will shorten it
- 47:14to encroach in each other's space.
- 47:16And what you you had the potential for is that if you
- 47:20take a product view of the world that then you start doing
- 47:25things, doing the same services within each other.
- 47:29And I think that's a real danger.
- 47:31So I think the teams, if you have separate teams supporting
- 47:34those that you're doing all site workshops or something, so those
- 47:39teams are collaborating on OK, what is our strategy going
- 47:43forward for each of these teams to support and where do we know
- 47:47where our lines of demarcation are?
- 47:50I think that's very important in a very large organization where
- 47:53these different domains are being covered by different
- 47:56groups. I think what I see more often is
- 48:00smaller teams where people are cross trained across the groups
- 48:05and they're working within those groups, especially on the not as
- 48:09much on the operation side necessarily, even though I do
- 48:11see that on the operation side as well, but build side.
- 48:16And certainly like the architect level where they're doing the
- 48:19the big time planning of how all these tools work together.
- 48:23But I think that is very important.
- 48:25It's not to get just locked into too focused of a picture.
- 48:31Yeah. What do you have, Jeff?
- 48:33Yeah. And I agree with you, it's this
- 48:35is mostly organizational design. I think this is the classic
- 48:39centralized versus decentralized strategy that a lot of
- 48:42organizations might be looking at of, well, how do we handle
- 48:45our IM functions? Do we try to build a central
- 48:47team that kind of does it all and separate that from the
- 48:50business? Or do we allow the business to
- 48:53administrate their own applications as long as they
- 48:56hopefully adhere to whatever standards or policies have been
- 49:00set up by a central organization?
- 49:02And, and I don't think the answer is, you know, right or
- 49:04wrong either way. It really is a very personal
- 49:06decision for the organization. A lot of it comes down to the
- 49:09people from the organization itself.
- 49:12You know, where where do your skill sets lie?
- 49:15You know, is Active Directory an IM tool or is that IT
- 49:17infrastructure? Most organizations ADS been
- 49:20there forever. And so there is like an, you
- 49:22know, a general IT or network group that kind of handles the
- 49:25Active Directory stuff. And maybe you have a different
- 49:27team that does your IGA platform or privilege access or maybe.
- 49:31So I think it's an interesting, you know, discussion to have
- 49:35because I think this is one of those things where you have, if
- 49:39I had to guess, Chris, when you write this, the comments are
- 49:41going to kind of fall into two different camps of a more
- 49:45centralized approach and a more of a, you know, governance
- 49:49decentralized type of approach. And, you know, nobody's going to
- 49:54be wrong and nobody's going to be right.
- 49:55It's just like, well, here's what works for our organization
- 49:57or what hopefully it works for our organization.
- 49:59Some organizations that, you know, maybe they could stand to
- 50:01be a little more centralized and, you know, or at least put
- 50:05out together, you know, put better policies or standards or
- 50:07maybe anything. This is where I am.
- 50:09Program management becomes so much more important when you're
- 50:12dealing with multiple areas of the business that are not
- 50:15directly underneath, you know, your control as an identity
- 50:19person or even as an IT person. So I think it'll be, I'll be
- 50:22curious to see what, what feedback comes through for for,
- 50:26for that article. Yeah, I agree with you both as
- 50:28you know, not surprising. And let's say, and Jeff, I think
- 50:32you, you know, what you said really, you know, rings true to
- 50:35me is 'cause you know, Active Directory is an, you know, is an
- 50:39IT function. Is, you know, is, is, you know,
- 50:41in our cases is an IT, you know, is an IT function.
- 50:43But who takes care of the day, you know, the care and feeding
- 50:46of, you know, Active Directory. We do, you know, and we're on,
- 50:49we're underneath the, you know, we're underneath the security
- 50:51side of the, you know, side of the house.
- 50:54There's so much it's so, you know, it's so interesting to me.
- 51:00And, you know, in the last three years of being in this position
- 51:03of, of trying to learn that my, you know, that I have different
- 51:08audiences that I have to, you know that, yeah, that we have to
- 51:11work together with to be able to get, you know, to get identity
- 51:15handled, you know, handled properly.
- 51:17There's how do I, you know, how do I talk SL as to the business
- 51:23and then talk about, you know, how does single sign on actually
- 51:27work in the background to that, you know, to the IT side of the
- 51:30house and what you know and what you know and their concerns with
- 51:33it. While then keeping a balancing
- 51:35act of my, you know, my stakeholders insecurity.
- 51:39Asking the question of, well, can we make sure that we know
- 51:41that this guy really is in California or is he in New York?
- 51:45Let's let you know, let's let's know who were the right answer
- 51:48of that. You know, the location of these
- 51:50users are, it's a, it's a, It's an interesting, interesting
- 51:55challenge. You know, another thing you
- 51:56brought up in your question or your topic, Chris, was are some
- 52:01of these things going to go away?
- 52:03And I don't know if you were hinting at like, OK, AI is going
- 52:07to do these things for us. Because I look, if AI does, if
- 52:12five years down the road, we're not just allowing business users
- 52:17to go into AI and say, I need to rerun a recertificate
- 52:21recertification campaign of all of my users who use this
- 52:26application. And I want to send that to this
- 52:30manager or the person's manager or whatever and basically use
- 52:33prompt engineering to construct their own access certification.
- 52:40If that's not available in five years, like what is AI really
- 52:43done right? I mean, that should definitely
- 52:45be available in five years. And I got to think IGA companies
- 52:50know that if if they're not doing that, someone's going to
- 52:53come along and invent that. So, yeah, I think some of these
- 52:58jobs that you know, I remember when I ran the IAM program for a
- 53:03bank, we had a person completely dedicated to running access
- 53:07certifications and managing access certifications that were
- 53:11in flight. Once those were all done,
- 53:12generating the reports and getting the next round started
- 53:16so that we could attest to access on a quarterly basis,
- 53:21those things had better go away, right?
- 53:23I still do have that guy, that guy you're talking about who
- 53:26does the quarterly certifications that we do
- 53:29function as a bank. So therefore, you know, I do
- 53:32have that person on my team that that they really do or they do
- 53:35run access certifications day in and day out, night in and night
- 53:38out trying to trying to help manage, you know, trying to help
- 53:41manage that expectation. I've been, you know, we are of
- 53:45course, you know, interested in AI and kind of looking into
- 53:48what, you know, what AI can do. But as a side note or tangent,
- 53:52I've been looking at it as a, really as a, as a big data model
- 53:56kind of scenario more than a, you know, more than necessarily
- 53:59an AI one. It's how do I take the, yeah,
- 54:02you know, how do I take not only my IGA data, but my ServiceNow
- 54:08data and my cybersecurity applications data and my, you
- 54:12know, and other forms of data? And how do I put those things
- 54:15together to, you know, build a bigger picture of what, what's
- 54:18out there to be able to answer, you know, to be able to answer
- 54:21more concise questions of is that access really being used?
- 54:25Does that access? It does, is that access really
- 54:28appropriate anymore by by looking at the, the metadata
- 54:32around everything around it? It's a it's a great question and
- 54:36I would love, I would love an AI to help me do that, but I'm I'm
- 54:39not there yet. It's going to get better, right?
- 54:42I think AI, this is the worst it's ever going to be.
- 54:45It's going to keep getting better from here.
- 54:47And it's already pretty darn cool.
- 54:48I mean, I'm a I'm a fan of it. And the good news is you picked
- 54:51three really easy blog topics to get into.
- 54:55So I'm sure it'll be super easy to to come up with different
- 54:59viewpoints. And I'm curious to see, you
- 55:00know, the comments and the feedback.
- 55:01So I'll be looking forward to those.
- 55:04You've been very generous with your time and it is a Sunday, so
- 55:07why don't you go? You even went in, you even went
- 55:08into the office to record this. So you know above and beyond,
- 55:13but I have something very important to ask you as a Marvel
- 55:17fan or as a Co Marvel fan, what are your thoughts on Robert
- 55:21Downey Junior being announced as Doctor Doom coming back to the
- 55:25Marvel Universe? So I'm really curious on whether
- 55:30or not the mask will actually come off.
- 55:34You know that when reading the articles and reading the things
- 55:37that they talk about, you know, about Robert Downey Junior doing
- 55:40that, you know, being Doctor Doom, I think the actor has the,
- 55:44you know, has a great ability to play, you know, to be able to
- 55:48play the part. Can he play that villain?
- 55:50Can he play that, you know, that kind of empowered just like, you
- 55:55know, master of all kind of, you know, kind of character.
- 55:57Absolutely. Robert Downey Junior's can knock
- 56:00that will knock that out of the park.
- 56:03Will they, though, take the mask off?
- 56:07Will, you know, will there be scenes in any way, form or
- 56:10fashion where we really know it's him underneath it in any
- 56:14way, form or fashion? I don't know how they do that.
- 56:18I don't know if they had I, you know, I would like to think
- 56:20Doctor Doom can't take it off. And therefore it's not a, it's
- 56:22not a question. But if there is, you know, are
- 56:27we doing a multiverse thing here?
- 56:29You know what's the, you know what's the, you know what's the
- 56:32play. Well, yeah, I mean, he is Iron
- 56:35Man. He told you this, you know,
- 56:36point blank to the camera, right?
- 56:39And then he snapped his fingers. You know, that's that mean,
- 56:44that's a benefit, right? He's used to playing a character
- 56:46with a mask, being an Iron Man. Now, obviously, Tony Stark, you
- 56:49know, pulls the mask off much more frequently than Doctor
- 56:52Doom. And I'm sure they'll take
- 56:53liberties because, you know, they have to make a movie kind
- 56:57of out of it. But it'll be interesting to see
- 56:58how it goes, I think. I think it's interesting to have
- 57:01the same actor playing two different roles within the same
- 57:06universe. And how do they explain that?
- 57:09Is it a multiverse angle? Well, you didn't, you know.
- 57:14If you didn't, you know. I don't want to, you know, a
- 57:16little bit of a spoiler if you haven't seen the Deadpool
- 57:18Wolverine movie yet. I have.
- 57:20Not, don't spoil it. All I'll say is is Captain
- 57:24America makes a, you know, makes an, you know, makes an
- 57:26appearance. And then you'll see something
- 57:28else happen there too. That'll be you know that you'll
- 57:31that'll come to that same question.
- 57:33OK, well, I'm a fan of Deadpool, so I'm looking forward to seeing
- 57:36that what I can. Jim, do you have any idea what
- 57:39we're talking about? None.
- 57:41None whatsoever. Actually, I did know that there
- 57:44was a Deadpool movie. And Wolverine.
- 57:48Jesse for Ryan Reynolds. Yeah, you're right.
- 57:51I know that Ryan Reynolds is the Deadpool, but that's all I know.
- 57:55OK, now I'm kind of like anything else they say is
- 57:58totally uninformed. So when you hear the the
- 58:01character Doctor Doom, what comes to mind just.
- 58:04As amazing. So those comic books were around
- 58:08when I was a kid. So I'm familiar with Marvel
- 58:11comic books. And what I've found is like when
- 58:14these movies come out and they had the the surprising things
- 58:18nobody was expecting, it was in one of those comic books like
- 58:23#138 that I mean, who the heck is going to remember every
- 58:27section of a comic book? So I think the creators go back
- 58:31into the comic books and one of the things that I, I'm always
- 58:34shocked by is like how dark some of those comic books really got
- 58:38because I didn't realize it when I was a kid.
- 58:41I was collecting them and looking at them, but I wasn't
- 58:44looking at them in the way an adult would look at them, right?
- 58:48To really understand like the subplots, it's just like you're
- 58:52looking at him like kid, like, oh, that guy's cool.
- 58:54That guy's a bad guy. I don't like him or whatever.
- 58:57So, but I always think it's neat how they tie it back to a real
- 59:02comic book. And there was like, Oh yeah, we
- 59:05should have known that was coming.
- 59:06It's kind of like how Game of Thrones tied back to those books
- 59:13and like people who are like, really geeked out on the books.
- 59:16What was it like fire and ice or something like that?
- 59:19They'd be like, Oh yeah, they kind of knew what was coming,
- 59:22etcetera. So it it's similar to that,
- 59:26yeah. Well, it'll be interesting to
- 59:28see that Doctor Doom. So he's the the main villain
- 59:31that's opposite of the Fantastic Four.
- 59:34So I know that there's been a Fantastic Four in the past.
- 59:37I don't think it was fantastic, but it was it was fine.
- 59:41So I know they're kind of rebooting that, but it'll be
- 59:43interesting to see how it goes. I just thought it was
- 59:44interesting. And you know, if you've seen the
- 59:46clips at this point, right, Robert Downey Junior comes on
- 59:49the stage, there's a bunch of different Doctor Dooms and he
- 59:51pulls off the mask and then you see him.
- 59:54And this is how they announced it like Comic Con or something
- 59:57like that. So it got it was it was it was
- 1:00:00kind of a cool reveal to be I guess maybe if you were in the
- 1:00:02room, you're like, you know, holy, you know, whatever.
- 1:00:06That's Robert Downey Junior And you know, after him having had
- 1:00:10such a successful, you know, journey to the whole Iron Man
- 1:00:14kind of process and then to the The Avengers, it's kind of
- 1:00:18interesting to see how they. How they tackle that or if they
- 1:00:21just ignore it, they got. It's just it's a different.
- 1:00:23Role so aren't there like 2 lines of comic books There's
- 1:00:26like that and then there's the one where they had like the
- 1:00:31what's the the the League of Nations or something and I
- 1:00:35remember seeing a commercial now where Aquaman is fighting that
- 1:00:40one guy who's got like the the. What are you mixing DC and
- 1:00:44Marvel? DC and Marvel, that's what I'm
- 1:00:46saying. That's yeah.
- 1:00:48I can't keep up with that soft man.
- 1:00:49I don't know how you guys do. DC has not had a successful film
- 1:00:55background. I would say with the exception
- 1:00:57of Batman's movies, they've probably done the best, but they
- 1:01:00haven't really been tied to like ADC universe of like Superman,
- 1:01:04Wonder Woman, Batman, The Flash, etcetera, those sorts of things.
- 1:01:08I think Marvel has definitely done a much better job of
- 1:01:11getting their characters out there and, you know, producing
- 1:01:15good fun films to see. Wasn't there like a Superman
- 1:01:18versus Batman where they were fighting with each other and it
- 1:01:21was like, that was pretty dark, wasn't it?
- 1:01:24Most of the DC films have been dark.
- 1:01:25I don't know Chris about you, but I feel like DC tends to be a
- 1:01:28little of a darker approach to their characters compared to
- 1:01:32Marvel. Yeah, DC's always been darker
- 1:01:36that, you know, Marvel's always been, you know, Marvel's always
- 1:01:39been a little bit more upbeat and a little more like there's
- 1:01:42a, there's a happy ending to the story kind of thing.
- 1:01:44Where in ADC movie, there's no guarantee that the movie doesn't
- 1:01:47end with people, with everybody dead.
- 1:01:49And, you know, and like you and, you know, and the storm clouds
- 1:01:52basically, you know, dissipating around the, you know, around
- 1:01:55the, you know, around the world. That's a normal.
- 1:01:57That's a normal look. All right, Well we got into it.
- 1:01:59I was curious, Chris's to see what you would thought about our
- 1:02:02opportunity to coming back, but let's go ahead and leave it
- 1:02:04there for this week. Chris, thank you so much for
- 1:02:07your time. I'm going to have a link in our
- 1:02:08show notes to your LinkedIn article.
- 1:02:11Connect with Chris on LinkedIn and you know, maybe provide some
- 1:02:14some fodder for articles coming up or opinions and things like
- 1:02:17that. Jimmy and I are on LinkedIn, so
- 1:02:19definitely connect with us and you know, send us comments,
- 1:02:22feedback, etcetera. We're on the web,
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- 1:02:47Thanks everyone for watching and or listening and we'll talk with
- 1:02:51you all on the next one. You've been listening to
- 1:02:56Identity at the Center. We hope you've enjoyed the show.
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- 1:03:13the Center.