skinny.

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The DA has promised a tougher hand at SA's failing municipalities, saying it will take action against corruption, illegal land grabs and wasteful spending ahead of the upcoming local government elections.

Consumer complaints are surging, with the Consumer Goods and Services Ombud reporting a 26% increase to more than 15,000 complaints this year.

The Ombud’s office has helped consumers recover almost R13 million — but that still raises a bigger question: how many South Africans are walking away without getting what they’re legally entitled to?

Today, we look at your rights as a consumer — and what you can do when a business fails to deliver.

Guest: Liaquat (Lee) Soobrathi: Consumer Goods Ombudsman

The skinny

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