Is Closing Early a Crime?
Adam and Joanna respond to a couple of hospitality hot takes: first, is it a betrayal of your customers to close earlier than your posted hours, even if business is slow? With labor costs at an all-time high, how should a restaurant or bar balance the need to remain cost-efficient with the fact that few things can turn off a potential customer more than showing up during posted hours only to be told that the kitchen is closed or the establishment itself has called it for the night? Secondly, if you go out with friends who turn out to be bad guests or tippers, should you just not ever go out…
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