Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution

How a Single Procurement Change Saved JPMorgan 100 Million
Episode 54 of The Operator's Manual digs into one of the most underrated operational leverage points in large organizations: procurement. Lucas walks through a specific case from JPMorgan Chase, where the bank consolidated its external legal vendor spend from 1,200 firms down to 400, renegotiated rate structures, and saved over $100 million annually without cutting quality. Luna challenges whether such consolidation creates dependency risk. The conversation covers the mechanics of tail-spend analysis, how to calculate the hidden cost of fragmented vendor management, and why most…
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