Latest / Pharmacy Podcast Network / Specialty Pharmacy Access, Innovation & Independent Pharmacy Growth | TWIRx
Transcript
- 0:05Speaker 1: You are listening to the Global Network of Podcasters dedicated
- 0:09Speaker 1: to the pharmacy profession.
- 0:10Speaker 2: Welcome to the Pharmacy Podcast Network. It's Friday.
- 0:40Speaker 3: Todd Urie here with This Week in Pharmacy. Excited to
- 0:43Speaker 3: be back on the Twerk Sphere. I just made that
- 0:47Speaker 3: word up. Twerk Sphere.
- 0:48Speaker 2: I don't think it works. It stumbles. It's awkward.
- 0:53Speaker 3: Do a lot of awkward things live, but that's what
- 0:55Speaker 3: we're bringing you. Live information today, September 11th, 2026. 25th
- 0:59Speaker 3: anniversary of 9-11 and the horrible events that happened. 25
- 1:07Speaker 3: years ago.
- 1:07Speaker 2: That's crazy.
- 1:09Speaker 3: I remember exactly where I was, AT & T business,
- 1:12Speaker 3: downtown Pittsburgh. And then just everything that happened, just thoughts
- 1:17Speaker 3: and prayers and blessings to the families and to the
- 1:21Speaker 3: healthcare workers and to the firefighters and everybody went through that.
- 1:25Speaker 3: I just, I'm sure some of you that are listening
- 1:29Speaker 3: remember where you were when that took place.
- 1:31Speaker 2: And yeah, it's a.
- 1:36Speaker 3: It's a it's something hard to think of. And and
- 1:41Speaker 3: I there's always good that can come out of it.
- 1:43Speaker 3: I don't know if you guys saw the drones that
- 1:46Speaker 3: built a light of and it was like two thousand
- 1:51Speaker 3: nine hundred sixty some sixty lights that were there representing
- 1:56Speaker 3: the lives that were lost.
- 1:57Speaker 2: It was gorgeous.
- 1:58Speaker 3: It was a great commemoration. There's so much that we
- 2:01Speaker 3: can do in lifting up our cultures as well as
- 2:04Speaker 3: our society and merging together. That's what the United States
- 2:08Speaker 3: has always been. I don't want anyone to forget that.
- 2:11Speaker 3: We're celebrating what's coming at the end of September today,
- 2:15Speaker 3: Inspire 2026. I'm so thrilled to be back.
- 2:20Speaker 2: And guess what?
- 2:21Speaker 3: We're in D.C. with Sheila Arquette and the NASP team.
- 2:27Speaker 3: The Pharmacy Podcast Network, I think this is our sixth
- 2:30Speaker 3: year partnering with the NASP. We will be inside their booth.
- 2:34Speaker 3: If you have not signed up for the press coverage,
- 2:38Speaker 3: please do so. You can go to pharmacypodcast.com, go to
- 2:41Speaker 3: the blog section. I think they call it the PPN,
- 2:47Speaker 3: the Pulse. Yeah. And click on the link with the
- 2:52Speaker 3: Inspire picture of Sheila and I are sitting there. in
- 2:57Speaker 3: front of their booth.
- 2:58Speaker 2: I'm excited. There's a lot going on in the news.
- 3:02Speaker 2: I'm going to do news today.
- 3:03Speaker 3: I'm not going to do it by myself because I'm
- 3:05Speaker 3: bringing back my friend and someone who's been on Twerks
- 3:08Speaker 3: many of times, support from Clearway Health. Allison Arant, get
- 3:13Speaker 3: into the studio here. Let's get started with Twerks.
- 3:16Speaker 4: Hey, Todd.
- 3:17Speaker 5: Thanks for having me.
- 3:18Speaker 2: You're very welcome.
- 3:19Speaker 3: It's nice to have you back in the studio and
- 3:21Speaker 3: Twerks in a way. What are you doing this weekend?
- 3:24Speaker 3: It's a big It's a big recovery week. Like I said,
- 3:28Speaker 3: it felt like a five-day week. I don't know how
- 3:31Speaker 3: you're feeling, but it felt long to me.
- 3:34Speaker 4: Or like a 10-day week.
- 3:35Speaker 6: Sometimes it feels like the short weeks or two weeks
- 3:37Speaker 6: crammed into one, but it's been a good week.
- 3:40Speaker 4: It's been a good week at Clearway. This weekend, we.
- 3:43Speaker 6: Have fall sports starting back, so I don't know how
- 3:47Speaker 6: many listeners spend a lot of Saturdays on sidelines and bleachers.
- 3:53Speaker 4: I certainly do.
- 3:54Speaker 6: So doing a lot of sports this weekend and resetting
- 3:57Speaker 6: for next week.
- 3:58Speaker 7: Yeah.
- 3:58Speaker 3: Um, football season's back. Uh, I'm so excited. This is
- 4:03Speaker 3: the opening weekend of the NFL ghost dealers. And, um, it's,
- 4:09Speaker 3: it's like for us in the pharmacy industry, when fall
- 4:15Speaker 3: starts creeping up, the kids go back to school, football
- 4:17Speaker 3: season comes back. I feel like it's our new year.
- 4:20Speaker 3: It's never in January. I think with, I think pharmacies
- 4:24Speaker 3: year to me, things start heating up in the fall
- 4:27Speaker 3: of the year because we're getting ready for big conference seasons.
- 4:31Speaker 3: We're getting ready for prepping for what's coming in the
- 4:35Speaker 3: next new year. There's a lot of work to do
- 4:37Speaker 3: in the fall and I get jazzed up. So I
- 4:39Speaker 3: think the NASP Inspire helps us to do that. You're
- 4:43Speaker 3: going to be there with your team. You're going to
- 4:46Speaker 3: be part of the podcast press coverage. We cannot wait
- 4:51Speaker 3: to see you in person and not necessarily always on
- 4:53Speaker 3: a on a zoom, but, um, Hey, this week in pharmacy, man,
- 4:58Speaker 3: it's like, uh, couldn't have picked a better time to
- 5:01Speaker 3: get you guys on. We have a big announcement from
- 5:04Speaker 3: clearway health. Uh, and this came out on PR newswire
- 5:09Speaker 3: just this week in pharmacy clearway health scales, operational excellence
- 5:13Speaker 3: with appointment of a new chief operating officer. Alison, tell
- 5:18Speaker 3: me about this gentleman on the clearway health team.
- 5:22Speaker 6: We are really excited to welcome Rishi Sepp as Chief
- 5:27Speaker 6: Operating Officer of Clearway Health. Rishi joined us on Tuesday.
- 5:31Speaker 6: He has had a full week getting to know a
- 5:34Speaker 6: lot of the team members across Clearway Health and preparing
- 5:37Speaker 6: to meet a lot of our clients as a part
- 5:39Speaker 6: of the client organization. We're just really excited about him joining.
- 5:43Speaker 6: The timing of him being here is really this pivotal
- 5:47Speaker 6: point where we are starting to scale so much more
- 5:49Speaker 6: as our client organization grows and really bringing the connectedness
- 5:54Speaker 6: of what a service organization requires to grow. We are
- 5:58Speaker 6: a people first organization. We provide people that power the
- 6:02Speaker 6: services that we provide to hospitals and health systems. It's
- 6:06Speaker 6: backed by a lot of product, technology, strategy, and a
- 6:11Speaker 6: lot of corporate support. And so Rishi's guidance and leadership
- 6:16Speaker 6: is going to be hugely important to carry us into
- 6:18Speaker 6: this this next phase of growth for Clearway Health.
- 6:21Speaker 4: So excited Rishi is here.
- 6:23Speaker 3: I'm excited. We got to get him on twerk sometime
- 6:26Speaker 3: and dig in. And I'm going to give him some
- 6:28Speaker 3: time though, because it's fire hose right now for Rishi.
- 6:32Speaker 3: So I'm sure he's taking it all in and transitioning
- 6:36Speaker 3: from his previous experiences, but he's going to be up
- 6:40Speaker 3: and running quick.
- 6:41Speaker 2: I know it and I'm excited for you guys.
- 6:43Speaker 3: And This kind of infrastructure from a people perspective really
- 6:47Speaker 3: helps the rest of the organization. That's not all we're
- 6:50Speaker 3: talking about this week in pharmacy. Let's talk about some
- 6:54Speaker 3: of the expansion of health system pharmacy. The whole reason
- 6:58Speaker 3: Clearway clears the way for health system pharmacy out there
- 7:02Speaker 3: to build better specialty pharmacy systems.
- 7:06Speaker 2: Talk to us about this.
- 7:08Speaker 6: I like clears the way, Todd. We'll start using that.
- 7:12Speaker 6: We'll credit Todd and Pharmacy Podcast.
- 7:15Speaker 3: Exactly.
- 7:16Speaker 4: Well done. We are so thrilled.
- 7:20Speaker 6: Lurie Children's Hospital opened their specialty pharmacy in August.
- 7:25Speaker 4: And so we... I traveled to Chicago and.
- 7:27Speaker 6: Joined them for a ribbon-cutting ceremony that was so special.
- 7:31Speaker 6: We got together with their team after what had been many,
- 7:34Speaker 6: many months of planning. They opened this ambulatory center in
- 7:39Speaker 6: Schaumburg in the summer of 25, and there was an
- 7:43Speaker 6: absolute perfect place to put a specialty pharmacy. And so
- 7:46Speaker 6: as we started our partnership planning process with them back
- 7:49Speaker 6: in 2024, we The vision was that this building would
- 7:53Speaker 6: hold the future specialty pharmacy for Lurie Children's Hospital.
- 7:57Speaker 4: And so they have done so much.
- 7:58Speaker 6: They're providing more outpatient access for patients and their families
- 8:03Speaker 6: in that community.
- 8:05Speaker 4: And we are just so honored to be a part
- 8:07Speaker 4: of it.
- 8:08Speaker 6: Clearway Health in the last three months has opened three
- 8:12Speaker 6: new pharmacies. Of course, the one in Chicago, a new
- 8:16Speaker 6: one in New Jersey, and a new one in California.
- 8:20Speaker 6: And so We talked about scalability and really bringing our
- 8:24Speaker 6: desk with more rapid speed for our clients. And so
- 8:28Speaker 6: just a lot of tremendous work from the Clearway Health
- 8:30Speaker 6: team and a lot of trust from our clients.
- 8:33Speaker 4: And we could not be more thankful.
- 8:35Speaker 3: Thank you for mentioning that. I think it's important. And
- 8:38Speaker 3: there's an aspect of this that I want to touch on.
- 8:42Speaker 3: We hear from five-year and 10-year career pharmacists right now
- 8:48Speaker 3: how They want more. They want to dig into a specialty.
- 8:53Speaker 3: They want to go for pediatrics or senior care, or
- 8:58Speaker 3: they want to get involved. There's a new sports pharmacy
- 9:01Speaker 3: headquarters in Miami, Florida that just opened up last week.
- 9:06Speaker 3: It's all about sports pharmacy and athletics. So Clearway Health
- 9:11Speaker 3: and what you're doing in the health system are going
- 9:13Speaker 3: to expand opportunities for pharmacists that want to dig into specialties.
- 9:20Speaker 3: And it's kind of a double specialty. It's the specialty
- 9:23Speaker 3: in general, but then it's specialty in this case, taking
- 9:27Speaker 3: care of babies, taking care of children and how sensitive
- 9:30Speaker 3: that is. I think that's exciting because I'm going to
- 9:35Speaker 3: WVU next Monday, this coming up Monday, meeting up with Dr.
- 9:40Speaker 2: Mark Garofoli.
- 9:41Speaker 3: I'm going to be talking to the P3 class. This
- 9:43Speaker 3: is the fourth year I'll be doing this. And I'm
- 9:47Speaker 3: going to bring this article to them to show them
- 9:50Speaker 3: that you may not even realize what opportunities are out
- 9:53Speaker 3: there for you as a pharmacist. And you've witnessed some
- 9:57Speaker 3: of that change and some of those expansions.
- 10:00Speaker 5: Absolutely.
- 10:01Speaker 6: I think it's an important thing for pharmacy schools and
- 10:05Speaker 6: mentors to be talking to these pharmacy students about, and
- 10:09Speaker 6: even other students in undergrad who may be deciding what
- 10:12Speaker 6: the next step for them looks like, because for so,
- 10:14Speaker 6: so long, pharmacy was a retail job, you could work
- 10:17Speaker 6: in a retail pharmacy or you could work in a
- 10:20Speaker 6: hospital or health system pharmacy.
- 10:22Speaker 4: And even then it was most often in an inpatient space,
- 10:25Speaker 4: but you're spot on.
- 10:27Speaker 6: There is so much more opportunity beyond the traditional pharmacy roles.
- 10:31Speaker 6: Those are wildly important on the front lines and providing
- 10:35Speaker 6: access and care to patients. And then you have companies
- 10:38Speaker 6: like Clearway Health who are hiring brilliant pharmacists, clinical pharmacists to.
- 10:43Speaker 5: Do the work that we do.
- 10:45Speaker 6: You have manufacturers, you have pharmacists doing a lot of
- 10:48Speaker 6: the research to create these new drugs that are coming out.
- 10:51Speaker 6: When we look ahead, you talked about fall being the kickoff.
- 10:55Speaker 4: To the pharmacy year.
- 10:57Speaker 6: It's really that last three or four months stretch where
- 11:00Speaker 6: we really get our arms around what the drug pipeline
- 11:02Speaker 6: is going to look like for 2027 and start to
- 11:05Speaker 6: plan accordingly.
- 11:06Speaker 4: And it's really.
- 11:07Speaker 6: Exciting to take in our role, we take you know,
- 11:12Speaker 6: the types of specialists and the types of drugs that
- 11:14Speaker 6: our clients and their providers are writing for and really
- 11:18Speaker 6: start to educate on what's coming out of the drug
- 11:20Speaker 6: pipeline and what some of the new therapies are. So
- 11:23Speaker 6: we're bringing some of that experience and expertise, knowing that
- 11:27Speaker 6: a provider in a specialty clinic may not be tracking
- 11:30Speaker 6: a drug pipeline as closely as we are. So tremendous
- 11:33Speaker 6: opportunities for pharmacists to work alongside in so many different capacities.
- 11:38Speaker 6: So Really tremendous work to you and to WVU and
- 11:42Speaker 6: to other folks who are exposing pharmacists to all of
- 11:45Speaker 6: the different opportunities that there are in specialty.
- 11:49Speaker 3: All right. You and I are jazzed up about Inspire 2026.
- 11:53Speaker 3: There was a rebranding at the NASP, the National Association
- 11:58Speaker 3: of Specialty Pharmacies. It's no longer the annual conference and expo.
- 12:03Speaker 3: It is now called Inspire 2026 or just Inspire this
- 12:07Speaker 3: year's 2026. Shout out to Sheila and her marketing team.
- 12:11Speaker 3: The inspiration that does come from this event, it always
- 12:15Speaker 3: inspires me. And like I said in the opening, we're
- 12:18Speaker 3: going to definitely be there. So is Clearway Health. Give
- 12:21Speaker 3: us a little preview of what you're excited about heading
- 12:24Speaker 3: to inspire in our capital, nation's capital, D.C.
- 12:28Speaker 4: We're excited to be there.
- 12:30Speaker 6: And to Sheila and the entire NASP team, congratulations on that.
- 12:35Speaker 6: The launch of Inspire, we are excited to be there
- 12:38Speaker 6: and to join alongside NASP and the rest of the
- 12:41Speaker 6: folks that are going to be at National Harbor.
- 12:44Speaker 4: The thing that I always look forward to.
- 12:46Speaker 6: Is the learning and just hearing what's new in the
- 12:49Speaker 6: industry and thinking.
- 12:51Speaker 4: About the way forward.
- 12:52Speaker 6: A couple of things that I think about, especially this year, one,
- 12:56Speaker 6: we are hosting demos for Clearway Health's proprietary specialty pharmacy
- 13:03Speaker 6: patient management.
- 13:03Speaker 4: Solution called Charter.
- 13:05Speaker 6: And would love to have folks join us in booth
- 13:09Speaker 6: 302 to share a little bit more about what Charter
- 13:11Speaker 6: does and how it can help to support specialty pharmacy workflows.
- 13:15Speaker 6: I think technology is a really big topic that a
- 13:18Speaker 6: lot of folks are going to be looking at at
- 13:21Speaker 6: Inspire this year. For us, Charter sits at an intersection
- 13:26Speaker 6: of existing solutions that a health system has. So you
- 13:29Speaker 6: have your EHR, you have your pharmacy dispensing system, TPAs,
- 13:34Speaker 6: other solutions that support pharmacy and 340B workflows, but oftentimes
- 13:38Speaker 6: we have to figure out how to fill the gaps
- 13:41Speaker 6: in between them to make sure that patients are receiving
- 13:44Speaker 6: their drug on time, following medication adherence, meeting the requirements
- 13:48Speaker 6: for accreditation, and all of those types of things. For us,
- 13:52Speaker 6: charter is what powers and enables that work that makes
- 13:56Speaker 6: it easier for clinicians and more accessible for patients. Technology
- 14:01Speaker 6: broadly is something I'll be looking out for a lot
- 14:05Speaker 6: at Inspire in a few weeks. I have seen a
- 14:08Speaker 6: flood in the market of different technology solutions. And I
- 14:12Speaker 6: think hospitals and health systems have a lot to learn,
- 14:15Speaker 6: a lot to choose from when they're thinking about technology
- 14:18Speaker 6: that's required to support their programs.
- 14:21Speaker 4: Because we've seen kind of this shift.
- 14:23Speaker 6: Many, many years ago when we were in the peak
- 14:26Speaker 6: of EHRs for the first time. I think hospitals and
- 14:30Speaker 6: health systems had this best-in-class approach where they were choosing
- 14:33Speaker 6: the different tech solutions from different vendors that were going
- 14:36Speaker 6: to best serve the needs of their organization. We then
- 14:39Speaker 6: moved into this single, consolidated, integrated patient record era, and
- 14:44Speaker 6: everyone shifted to that single-threaded approach. And I think pharmacies
- 14:48Speaker 6: are in a really interesting place right now because for
- 14:51Speaker 6: so long, we have had only EHRs and dispensing systems
- 14:54Speaker 6: and a few ancillary software solutions to help us. And
- 14:58Speaker 6: really finding one that anchors and creates this foundation to
- 15:02Speaker 6: really integrate that pharmacy care is an interesting spot for our.
- 15:06Speaker 4: Industry to be in.
- 15:07Speaker 6: And so whether it's best in class or really thinking
- 15:11Speaker 6: about how you create this collection of tools that's going
- 15:14Speaker 6: to best serve the organization, there's a lot out there
- 15:16Speaker 6: and a lot to learn about it.
- 15:17Speaker 4: So I think Inspire is a great place to do it.
- 15:22Speaker 3: The guidance around this event. also includes things that aren't
- 15:27Speaker 3: necessarily attached to the disease state and the medication in
- 15:31Speaker 3: and of itself.
- 15:33Speaker 2: And that are special.
- 15:35Speaker 3: And this is something I think you've heard me say
- 15:37Speaker 3: this before, Allison, a shout out to Mark Cuban. He's
- 15:39Speaker 3: done some really wonderful things in getting roadblocks for PBM
- 15:43Speaker 3: reform and proving things. And his stardom has brought a
- 15:47Speaker 3: lot of attention and the public understands now what's going
- 15:50Speaker 3: on in the insurance realm. And There just has to
- 15:53Speaker 3: be some changes to be made to deliver better access
- 15:58Speaker 3: to care and getting things paid for. But social determinants
- 16:02Speaker 3: of health and other things that surround the patient, this
- 16:07Speaker 3: is what specialty pharmacy is. Specialty pharmacy excellence and specialty
- 16:11Speaker 3: pharmacy champions, they don't forget about the other aspects of care.
- 16:18Speaker 3: the families, transportation, food, shelter, other things that are impacting healthcare.
- 16:24Speaker 3: Clearway has your fingers on the pulse of that piece
- 16:29Speaker 3: of what it is to be a specialty pharmacy. Talk
- 16:32Speaker 3: to our listeners about how important that is in your missions.
- 16:36Speaker 6: Social determinants of health and its connectedness, and I would
- 16:40Speaker 6: even say dependence on pharmacy is critically important in our communities.
- 16:45Speaker 6: So we have long known that pharmacists are often the
- 16:49Speaker 6: clinicians or caregivers that a patient sees most often, more
- 16:53Speaker 6: than their primary care provider, certainly more than some of
- 16:56Speaker 6: their specialist providers. And so pharmacists and pharmacies play a
- 17:01Speaker 6: critical role in population health and community health. When we
- 17:05Speaker 6: think about social determinants of health and the relatedness to
- 17:08Speaker 6: specialty pharmacy, there are so many connection points. You talked
- 17:12Speaker 6: about food, shelter, transportation. all of those things, especially for specialty,
- 17:18Speaker 6: which has such a high touch requirement and the complexity of.
- 17:21Speaker 4: Care tie in.
- 17:23Speaker 6: We think about the work that specialty pharmacy patient liaisons
- 17:28Speaker 6: do in the care journey for a patient who is
- 17:31Speaker 6: on a specialty therapy. You have a liaison who has
- 17:35Speaker 6: this relationship with a patient for the entire time that
- 17:39Speaker 6: they are prescribed a specialty medication. And so from the
- 17:42Speaker 6: very beginning of providing patient education, talking to them about
- 17:47Speaker 6: their choice to have their prescription filled by the hospital
- 17:50Speaker 6: or the health system pharmacy where they already receive care,
- 17:53Speaker 6: then talking about how that medication is going to get
- 17:57Speaker 6: to them. The high majority of specialty medications are mailed
- 18:02Speaker 6: or shipped or delivered to a patient's home.
- 18:05Speaker 4: We have had incredible.
- 18:07Speaker 6: Stories of service for team members who are supporting these
- 18:11Speaker 6: patients on specialty therapies. One story is a patient who
- 18:16Speaker 6: did not have transportation to come pick up a medication.
- 18:19Speaker 4: And one of.
- 18:21Speaker 6: Our team members delivered it to their home in a snowstorm,
- 18:24Speaker 6: in an incredible winter storm. We've had scenarios where patients
- 18:31Speaker 6: were trying to figure out how they were going to
- 18:33Speaker 6: afford medication. One mother that one of our liaisons supported
- 18:37Speaker 6: had twins.
- 18:39Speaker 4: Both of them needed an inhaler.
- 18:41Speaker 6: And when we were trying to figure out the cadence
- 18:44Speaker 6: of refills for this inhaler, realized that she was sharing
- 18:48Speaker 6: one inhaler between both of her children and really helping
- 18:51Speaker 6: someone understand that we have pathways to help you.
- 18:55Speaker 4: We will help you with affordability, access to care, delivery.
- 18:58Speaker 4: Food is medicine. Do you have access to food?
- 19:01Speaker 6: We're connecting patients to care and case managers to then
- 19:05Speaker 6: provide support from food pantries. to make sure that they
- 19:09Speaker 6: have a comprehensive approach to care so that they get
- 19:13Speaker 6: the medication and the medication is effective. And so the
- 19:16Speaker 6: role of specialty pharmacy and social determinants of health cannot
- 19:20Speaker 6: be understated. A few weeks ago, Samir Shah, who is
- 19:25Speaker 6: the president of Mount Sinai Hospital at Sinai Chicago joined
- 19:29Speaker 6: us on a webinar and shared a lot about the
- 19:33Speaker 6: social determinants of health in Chicago Many folks, I'm sure,
- 19:37Speaker 6: have heard about the disparities of health in different zip
- 19:41Speaker 6: codes across the Chicagoland area, and Samir absolutely attributes specialty
- 19:47Speaker 6: pharmacy as an improvement of access to care that even
- 19:51Speaker 6: drives things like reducing readmissions and improving adherence, increasing connectedness
- 19:57Speaker 6: to the community workers that they have established as a
- 19:59Speaker 6: part of the Sinai Chicago organization. So I think it
- 20:03Speaker 6: can be measured and described in a lot of ways.
- 20:06Speaker 6: And they are tangible ways when we think about the
- 20:09Speaker 6: impact of specialty pharmacy on social determinants of health in
- 20:12Speaker 6: patients and communities.
- 20:15Speaker 3: I agree. And it's up to the collective to understand
- 20:21Speaker 3: what it is to pass the baton and assure that
- 20:24Speaker 3: it's still driving that care. It's the pharmaceutical manufacturer. It's
- 20:29Speaker 3: the payment methods. It's the entities like the health systems
- 20:34Speaker 3: that are out there that are building their specialty. And
- 20:37Speaker 3: then Clearway Health, you know, coming in and saying, hey,
- 20:40Speaker 3: here's all the gaps that you're missing. And here's what
- 20:42Speaker 3: we've learned from the success of other specialty pharmacies that
- 20:46Speaker 3: have sprouted and grown out into the community through the
- 20:49Speaker 3: health system. We are so excited to be supported by
- 20:54Speaker 3: Clearway Health, clearing the way for better specialty pharmacy, for sure.
- 21:00Speaker 2: And I cannot wait to see you in Washington, D.C.
- 21:04Speaker 3: And spend time digging into some of the special content
- 21:09Speaker 3: that we're going to reserve. We're not giving away all
- 21:12Speaker 3: the secrets today on twerks. You'll have to tune in.
- 21:15Speaker 3: And if you're going to Inspire 2026, make sure you
- 21:19Speaker 3: stop by the NASP's booth and say hello and participate
- 21:24Speaker 3: in the show or just say hi. Let me know
- 21:27Speaker 3: who you are and what you're doing and make sure
- 21:29Speaker 3: you connect with Allison and her team. Tell us what
- 21:32Speaker 3: your booth number is again.
- 21:35Speaker 6: Clearway Health is at booth 302 at Inspire 2026.
- 21:41Speaker 2: So excited.
- 21:43Speaker 3: We have a great show coming up. Allison, I love
- 21:47Speaker 3: doing news with you. You'll have to come back on
- 21:49Speaker 3: Torx and we'll do more news.
- 21:50Speaker 2: You guys brought all the news today. I love it.
- 21:54Speaker 4: Thanks so much. It was great to be here. Always
- 21:56Speaker 4: fun to have a chat.
- 21:57Speaker 7: With you, Todd.
- 21:57Speaker 2: Absolutely. Hey, more twerks coming up.
- 22:01Speaker 3: Rick Seip, CEO, president of Value Drug.
- 22:05Speaker 2: Stand by. We got more twerks coming.
- 22:09Speaker 8: Healthcare innovation moves quickly, but innovation is only valuable when
- 22:14Speaker 8: clinicians can trust the information behind it. That is where FDB,
- 22:18Speaker 8: or First Data Bank, makes the difference. FDB provides trusted,
- 22:22Speaker 8: clinically validated medication knowledge and clinical decision support designed for
- 22:26Speaker 8: integration into modern healthcare technology. From electronic health records and
- 22:30Speaker 8: pharmacy systems to e-prescribing networks, artificial intelligence, payer platforms, and
- 22:35Speaker 8: patient-facing solutions, FDB helps turn complex drug data into actionable guidance.
- 22:41Speaker 8: FDB is also advancing the future of medication intelligence by
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- 23:33Speaker 3: Hey, welcome back to This Week in Pharmacy. This is
- 23:37Speaker 3: an interview that I've been waiting for. And as a
- 23:40Speaker 3: promotional organization and public relations organization, I am so incredibly
- 23:45Speaker 3: proud to be a part of the 2026, the Next
- 23:49Speaker 3: Dose Summit on October 14th through 15th in Covington, Kentucky,
- 23:55Speaker 3: which is right on the border of Ohio and the
- 23:57Speaker 3: Cincinnati area. We are media partners of this event. I'm
- 24:03Speaker 3: so excited to be working with Dr.
- 24:05Speaker 8: Jordan.
- 24:07Speaker 3: Jordan, welcome to Twerks. And like I said, I am
- 24:09Speaker 3: pumped up about the Nexto Summit.
- 24:12Speaker 4: Thank you, Todd.
- 24:13Speaker 7: Listen, thank you for just believing enough in what I'm
- 24:15Speaker 7: doing and trying to accomplish that you're supporting me in this.
- 24:19Speaker 4: I really appreciate it.
- 24:20Speaker 2: We also have Melinda Fowler.
- 24:22Speaker 9: Dr.
- 24:22Speaker 3: Fowler is known as the hormonal pharmacist. She set the
- 24:26Speaker 3: world on fire with not accepting the standards and not
- 24:29Speaker 3: accepting the status quo around changes in men and women
- 24:33Speaker 3: as we get older.
- 24:34Speaker 2: Melinda, it's so good to see you.
- 24:36Speaker 5: Thank you for having me. I'm excited about what's coming.
- 24:39Speaker 10: I'm excited about Jordan and her excitement about this whole event.
- 24:44Speaker 5: And I'm so glad that Pharmacy Podcast is joining us too.
- 24:47Speaker 3: Absolutely.
- 24:47Speaker 2: Absolutely.
- 24:48Speaker 3: Jordan, I want you to give our listeners who might
- 24:51Speaker 3: not be watching us on YouTube or we're streaming on
- 24:53Speaker 3: LinkedIn right now. Talk to us about this event. Talk
- 24:58Speaker 3: to us about how this is different. I know why
- 25:00Speaker 3: I think it's different, but you're the creator of this.
- 25:03Speaker 3: So tell us what is the Next Dose Summit?
- 25:05Speaker 7: You know, I can't tell you how long I spent
- 25:08Speaker 7: thinking about this. And I'm actually.
- 25:11Speaker 4: If you know me at all.
- 25:12Speaker 7: You know, I'm just like, I'll start with an idea
- 25:14Speaker 7: and then I'll just run with it.
- 25:17Speaker 4: So that's kind of what this started as.
- 25:19Speaker 5: And I think.
- 25:21Speaker 4: Last year what happened, I started my consulting.
- 25:24Speaker 7: Business about a year and a half ago legally.
- 25:28Speaker 4: And then actually started promoting it about a year ago.
- 25:31Speaker 7: And I'm sure Melinda can attest to this, but when
- 25:34Speaker 7: someone sees something new and different, everyone's really curious about
- 25:38Speaker 7: what are you doing? how do I do that? I
- 25:41Speaker 7: didn't know I could do that. And so there's this whole,
- 25:44Speaker 7: I think, audience of pharmacists, students even who are curious too,
- 25:49Speaker 7: who want to know how to do things differently.
- 25:52Speaker 4: So it's very scripted, right? Like we've got community pharmacy,
- 25:55Speaker 4: we've got.
- 25:56Speaker 7: Hospital pharmacy, we've got industry, we've got your pockets of pharmacy,
- 25:59Speaker 7: but there's just this whole, like the only thing constant
- 26:03Speaker 7: is change. And in this profession, It is evolving rapidly.
- 26:07Speaker 7: But I think what's happening is I don't know necessarily
- 26:10Speaker 7: that pharmacists, and I would say this for anybody, but
- 26:15Speaker 7: you don't know what you don't know. And so for
- 26:17Speaker 7: people who are out here doing different things and figuring
- 26:20Speaker 7: it out on their own, it's really fun to watch them,
- 26:23Speaker 7: like people like Melinda and the whole speaker lineup that
- 26:25Speaker 7: you've got pulled up there, Todd. And so for me,
- 26:29Speaker 7: what this has become is just creating.
- 26:33Speaker 7: A two-day non-traditional pharmacy experience designed to show pharmacists, student pharmacists.
- 26:41Speaker 7: I've even created a space for technicians because for me,
- 26:44Speaker 7: having worked with technicians in community pharmacy for 20 years
- 26:47Speaker 7: and started in pharmacy as a technician myself, you never
- 26:51Speaker 7: know when you can inspire a technician to want to
- 26:54Speaker 7: be a pharmacist. And so like, if we're talking about
- 26:57Speaker 7: changing the profession and we're talking about bringing in new talent,
- 27:00Speaker 7: we're talking about you know, like where's the interest in
- 27:03Speaker 7: pharmacy again, it's this summit and it's this summit because
- 27:07Speaker 7: you are watching these pharmacists out here doing wild, phenomenal
- 27:12Speaker 7: things on their own independently or in collaboration with other providers. Um,
- 27:17Speaker 7: and they're just delivering care differently. And I think where
- 27:20Speaker 7: pharmacy is going, I want to expose the pharmacists who
- 27:24Speaker 7: are out here doing the really cool things. And so
- 27:27Speaker 7: I wanted to create a space where, um, This is
- 27:29Speaker 7: not CE.
- 27:30Speaker 4: This is not a massive exhibit hall.
- 27:33Speaker 7: This is not your traditional continuing education conference masses all
- 27:39Speaker 7: coming in where it's very not personal. So I wanted
- 27:42Speaker 7: something personal, intentional, engaging. I wanted to bring in the
- 27:45Speaker 7: pharmacists strategically who are doing very different things, but then
- 27:49Speaker 7: also bring in the audience of the ones who are
- 27:51Speaker 7: watching them, but then can also come there and learn.
- 27:53Speaker 7: But then maybe they're going to leave inspired. and instill
- 27:57Speaker 7: confidence in the fact that they can also do those things.
- 28:00Speaker 7: And how cool is it to put you in front
- 28:01Speaker 7: of the people who are doing those really cool things
- 28:03Speaker 7: so that you can learn from them and they can
- 28:04Speaker 7: be a resource to you. But then we can take
- 28:07Speaker 7: those pharmacists and put them back out in the community.
- 28:10Speaker 7: So that is what the Next Dose Summit is. And
- 28:13Speaker 7: I'm really excited about it because I do think it's new.
- 28:15Speaker 4: It's different.
- 28:16Speaker 7: I'm so thankful for all of the speakers and you
- 28:19Speaker 7: two who have backed me on this and they believe
- 28:22Speaker 7: enough in it that they're showing up too.
- 28:25Speaker 4: Because they believe the same thing. So they're doing it.
- 28:29Speaker 7: And so they're coming to talk to everyone else to
- 28:31Speaker 7: show them you can, it's not easy, but you can
- 28:33Speaker 7: do this too. And that's what I'm really, really excited about.
- 28:38Speaker 2: I love that. I love the groundwork.
- 28:40Speaker 3: I love the stage being set because it is the
- 28:43Speaker 3: next dose. It's literally the next phase of what's happening
- 28:45Speaker 3: to the pharmacy markets and what the pharmacist is going
- 28:49Speaker 3: to be doing. I've been watching this change humming and
- 28:52Speaker 3: louder and louder and louder. It started about 12 years
- 28:55Speaker 3: ago where I started understanding, wow, I had no idea
- 28:58Speaker 3: a pharmacist could become the pharmacogenomics expert or the hormonal
- 29:03Speaker 3: expert or the pediatric expert. And then the board of specialties,
- 29:07Speaker 3: even in of itself, are starting to expand. Melinda, what
- 29:12Speaker 3: attracted you to being a speaker? Because before we started recording,
- 29:17Speaker 3: Jordan confessed that she reached out to you first and
- 29:21Speaker 3: within moments, almost like that Jerry Maguire line, you had
- 29:24Speaker 3: me at hello, like you just signed right up. So
- 29:28Speaker 3: why are you part of this?
- 29:30Speaker 5: Oh my goodness.
- 29:31Speaker 10: I want pharmacists to know that there is more to
- 29:36Speaker 10: pharmacy than counting pills.
- 29:39Speaker 5: There's so much more. And in the days of AI and.
- 29:43Speaker 10: Robotics are coming, we've got to learn how to pivot
- 29:47Speaker 10: out of the space and practice at the top.
- 29:50Speaker 5: Of our license.
- 29:51Speaker 10: And I think back to Melinda from seven years ago,
- 29:54Speaker 10: I was the one that thought, I'm stuck in this career.
- 29:58Speaker 5: I'm going to be counting to 30 for the rest
- 29:59Speaker 5: of my life.
- 30:00Speaker 10: I'm going to be the old woman that's got Alzheimer's
- 30:02Speaker 10: and I'm still going to be counting to 30. But
- 30:05Speaker 10: I've got to figure out a way to enjoy my work.
- 30:10Speaker 10: And so it was actually through healing myself through perimenopause
- 30:14Speaker 10: and all the hormonal changes that come with midlife that
- 30:17Speaker 10: I learned how.
- 30:18Speaker 5: To do hormones. And I was like, hmm, can I
- 30:21Speaker 5: teach other women how to do this?
- 30:23Speaker 2: Maybe.
- 30:24Speaker 10: And then it became other pharmacists looking at me and saying,
- 30:28Speaker 10: how did you do that? And so I'm like, when
- 30:30Speaker 10: she asked me, I was like, oh my gosh, you
- 30:33Speaker 10: spoke to my soul. Like, this is like godsend for
- 30:37Speaker 10: me to be able to get my message out there
- 30:39Speaker 10: to more people that were just like me. I mean,
- 30:43Speaker 10: I'm sure there's people that are going to be attending
- 30:45Speaker 10: because they have reached out to me and said, I
- 30:47Speaker 10: feel stuck in my job. I want to know what
- 30:49Speaker 10: else is out there. And what better lineup of people
- 30:52Speaker 10: that Jordan has asked amazingly lined up. I mean, you've
- 30:56Speaker 10: got Delon Canterbury and Jesse McCullough and you've got Melody
- 31:00Speaker 10: Hartzler and Jay Phipps and all these people that I
- 31:03Speaker 10: have looked at for years and admired their work. And man,
- 31:08Speaker 10: I'm just pumped to be able to like actually lock
- 31:11Speaker 10: arms with them and shake their hands. And actually, I mean,
- 31:14Speaker 10: you feel like, you know, people through LinkedIn or Instagram
- 31:17Speaker 10: or whatever, but actually getting to know people and networking
- 31:21Speaker 10: is so powerful. Um, so just practicing at the top
- 31:25Speaker 10: of your license is a possibility. And I know as pharmacists,
- 31:28Speaker 10: we're real inside the box.
- 31:30Speaker 4: We're real.
- 31:32Speaker 5: We got to stay to the letter.
- 31:33Speaker 10: It's black or white, you know, and that's a good thing.
- 31:36Speaker 5: That's what makes us good at what we do.
- 31:38Speaker 10: So it's kind of a challenge for us to, to
- 31:40Speaker 10: stretch our creative brains and help help kind of think
- 31:44Speaker 10: of what is out, what else is out there. And
- 31:46Speaker 10: so the lineup of people that are, that are going
- 31:48Speaker 10: to be there is, um, Freaking amazing. Jordan, you've done
- 31:51Speaker 10: a great job getting that lined up. You're just like
- 31:54Speaker 10: a rock star. And getting Todd to come and promote
- 31:56Speaker 10: it for us is even the icing on the cake.
- 31:59Speaker 5: So I cannot wait.
- 32:01Speaker 2: Thank you. I'm excited as well.
- 32:04Speaker 3: Jordan, you've picked some people that are nothing. There's not one,
- 32:09Speaker 3: I would say, I want to say ordinary. Like there's
- 32:13Speaker 3: no one that hasn't just... blasted and paved their own
- 32:18Speaker 3: way and what they wanted to build. And they believe
- 32:20Speaker 3: in themselves. They have connections to pharmacy. They're either a
- 32:24Speaker 3: pharmacist or a technician, even a student that isn't even
- 32:28Speaker 3: become a PharmD yet.
- 32:30Speaker 7: I'm so excited about her.
- 32:35Speaker 2: I know.
- 32:35Speaker 4: And I reached out and told, and Saki was very
- 32:37Speaker 4: much the same way. She was like, absolutely. When is it?
- 32:40Speaker 5: I want to go.
- 32:42Speaker 7: And that was, that was very strategic and intentional too.
- 32:46Speaker 7: Because I thought, what better way to showcase this to
- 32:49Speaker 7: students than to show them a student that has already
- 32:52Speaker 7: got this entrepreneurial spirit and sees an opportunity and is
- 32:56Speaker 7: filling a gap and is teaching people that are coming
- 32:59Speaker 7: in behind her.
- 32:59Speaker 4: So I'm really excited about Saki, too.
- 33:02Speaker 7: And Saki's mom's a pharmacist and her mom's coming, too.
- 33:05Speaker 7: So I'm really excited about that. But the speaker lineup
- 33:09Speaker 7: is fantastic. it was very intentional, very strategic. I wanted,
- 33:14Speaker 7: I wanted people like, even like, look at Janan. Janan
- 33:18Speaker 7: is a pharmacist. She's in Louisville, Kentucky, but she, she
- 33:22Speaker 7: publishes books. Like the other point of this was to
- 33:27Speaker 7: also all these people are pharmacists. But they also even
- 33:32Speaker 7: you can even take something that you're passionate about outside
- 33:34Speaker 7: of pharmacy. So like Melinda's talking about, we do have
- 33:37Speaker 7: burnout culture.
- 33:38Speaker 4: Right.
- 33:39Speaker 7: And so there may be people who love what they do,
- 33:42Speaker 7: but then they thought passions outside of pharmacy.
- 33:45Speaker 4: So, OK, great.
- 33:46Speaker 7: How do you maybe build a business or integrate some
- 33:48Speaker 7: of your pharmacy knowledge or background into building a business
- 33:52Speaker 7: like J.? Jay is running a personal training company and
- 33:56Speaker 7: he's investing for Bitcoin.
- 33:58Speaker 4: So he's taking all of his, like.
- 33:59Speaker 7: He's got a full daytime job, but he has created
- 34:03Speaker 7: a business on the side that he can take that education,
- 34:06Speaker 7: training and knowledge into fueling something else that he's passionate
- 34:09Speaker 7: about too.
- 34:10Speaker 4: So whether you are a pharmacist who has built.
- 34:12Speaker 7: A business and you have transitioned into your own business
- 34:15Speaker 7: and you're delivering care that way, like Delon, deprescribing pharmacist
- 34:20Speaker 7: and Melinda, who's hormonal pharmacist or, Jill who's peptide pharmacist, um,
- 34:26Speaker 7: or you've got something you do part-time and then you've
- 34:29Speaker 7: got your consulting business or your independent practice that you're
- 34:31Speaker 7: doing too. So the speaker lineup was intentional because I
- 34:36Speaker 7: wanted to showcase people who maybe started in community pharmacy
- 34:40Speaker 7: and have transitioned into doing something else or people who
- 34:42Speaker 7: are their full-time job is X, Y, Z type pharmacy,
- 34:46Speaker 7: but they've got things on the side or just showcasing, um,
- 34:51Speaker 7: pharmacy and pharmacists exactly what we are just jack of
- 34:55Speaker 7: all trades we can do anything and i'm showcasing that when.
- 34:59Speaker 10: Showcasing it is great but also the networking that you're
- 35:02Speaker 10: going to get from being there i can think back
- 35:05Speaker 10: to my very first pharmacy conference i went to i
- 35:08Speaker 10: was scared to death i felt like a fish out
- 35:10Speaker 10: of water it was functional medicine conference so there were
- 35:13Speaker 10: physicians and pas and mps and i didn't feel like
- 35:15Speaker 10: i deserved to sit at the table and i remember
- 35:18Speaker 10: um Melody Hartzler and Lauren Castle were there with Functional
- 35:22Speaker 10: Medicine Pharmacists Alliance.
- 35:24Speaker 5: It had just started.
- 35:25Speaker 10: And they put out a Facebook Messenger group message and said,
- 35:30Speaker 10: if you're at this conference, meet us in the hotel
- 35:32Speaker 10: lobby and we'll go to dinner.
- 35:34Speaker 5: And I was scared to death. I told my husband,
- 35:36Speaker 5: do you think I should do this? I'm freaking out.
- 35:39Speaker 5: And he's like, it's dinner. Go meet some people. It's dinner.
- 35:42Speaker 10: And so I met them, did not know them from Adam.
- 35:46Speaker 10: just had seen their faces on Instagram, Facebook. We went
- 35:49Speaker 10: to dinner, had the best time, networked, and now I'm
- 35:52Speaker 10: so proud to call them my friends. And so I'm
- 35:54Speaker 10: glad that Melody's going to be there and speaking too,
- 35:57Speaker 10: because I already know her. And so I want that
- 36:00Speaker 10: connection with so many other pharmacists so that when we
- 36:02Speaker 10: do see each other showing up and doing things big
- 36:06Speaker 10: and innovative, that we can be like, hey, I know her,
- 36:09Speaker 10: you know, and I've met her and the networking that's
- 36:11Speaker 10: going to be here is just going to be amazing.
- 36:15Speaker 3: Another thing, Jordan, you said that there are pharmacy students coming.
- 36:21Speaker 3: That brings joy to my heart because we have to
- 36:24Speaker 3: start brainwashing the next generation of pharmacists that you do
- 36:28Speaker 3: not have to go a traditional path. And as much
- 36:32Speaker 3: as I think every pharmacist should experience six months, 12 months,
- 36:37Speaker 3: maybe two years of working in retail because of the
- 36:40Speaker 3: community interaction of the people, it's almost like boot camp.
- 36:44Speaker 3: for becoming a pharmacist. It's not the end all be all,
- 36:48Speaker 3: meaning your life at a hospital system or your life
- 36:52Speaker 3: in community pharmacy in a retail space, that's not the
- 36:57Speaker 3: only thing that's happening out there. And I've been observing
- 37:01Speaker 3: the blossoming of pharmacists who have paved their own way
- 37:06Speaker 3: for forever. I mean, Tony Guerra was one of our
- 37:09Speaker 3: first podcast hosts network participants. And he had a show
- 37:13Speaker 3: that was all about pharmacy future leaders. It was about,
- 37:16Speaker 3: let's interview some of these pharmacy students. And we did
- 37:21Speaker 3: several features. Brandon Antonopoulos out of Pittsburgh, he had a
- 37:25Speaker 3: dream at a P2 that he would open a pharmacy
- 37:28Speaker 3: that had nothing to do with insurance.
- 37:30Speaker 2: And guess what?
- 37:31Speaker 3: Him, the same as Kyle McCormick out of Pittsburgh, Blueberry
- 37:35Speaker 3: Pharmacy and Forward RX, those pharmacies take zero insurance. and
- 37:40Speaker 3: they're in control of their whole destiny. They don't have
- 37:43Speaker 3: to worry about, I mean, it took forever to get
- 37:45Speaker 3: it started. I mean, it took a little longer than
- 37:47Speaker 3: what you would think, but thank goodness both of their
- 37:50Speaker 3: wives were pharmacists. They leaned on the income of the
- 37:54Speaker 3: stable to grow the business, and now the business is blooming,
- 37:57Speaker 3: and they are starting a fire that is being watched
- 38:00Speaker 3: nationally by wholesalers, by insurance providers, by organizations that have
- 38:06Speaker 3: other programs that are cash-based. that are now starting to
- 38:09Speaker 3: come after them saying, hey, we kind of like this
- 38:12Speaker 3: because we don't have to worry about a PBM or
- 38:14Speaker 3: we don't have to worry about something else. It's the patient.
- 38:17Speaker 3: It's the physician. It's the physician order. It comes to
- 38:20Speaker 3: the pharmacist. The pharmacist gets to embrace the patient, sit
- 38:23Speaker 3: down with them, take their time.
- 38:24Speaker 2: There's no metrics.
- 38:26Speaker 3: I mean, it's just like, yeah, it's almost like going
- 38:29Speaker 3: back in time the way that pharmacy used to be.
- 38:32Speaker 3: And I want I want the students that come to
- 38:35Speaker 3: this event to talk with and network with so many
- 38:38Speaker 3: of these speakers and understand, listen, this is very capable.
- 38:43Speaker 3: It's very possible to do. You have to be committed
- 38:46Speaker 3: to it. Your passion might start out as a side hustle,
- 38:52Speaker 3: just like mine. When I worked a full-time 40, 60-hour-a-week job,
- 38:57Speaker 3: I did podcasting when I came home. There was no
- 39:00Speaker 3: money in podcasting. I made zero money. dollars into like 2018-ish, 2019-ish.
- 39:06Speaker 3: And now it's a PR agency that I get to
- 39:09Speaker 3: promote events like this and be a part of what
- 39:11Speaker 3: is the next thing happening in our industry. So this
- 39:14Speaker 3: summit is, I think, more important than maybe what you realize, Jordan,
- 39:19Speaker 3: because it's part of the gasoline that we have to
- 39:22Speaker 3: feed the fire of change and we have to keep
- 39:25Speaker 3: it going and make the next generation realize you do
- 39:29Speaker 3: not have... to do a traditional role as a pharmacist forever.
- 39:34Speaker 3: You know, maybe it's good experience up front, but it's
- 39:37Speaker 3: not the end. It's not the end of you. It's
- 39:39Speaker 3: not the cul-de-sac of your career.
- 39:42Speaker 4: Yeah, I appreciate that.
- 39:44Speaker 7: And I think too, and I'm not going to speak
- 39:46Speaker 7: for Melinda, but I think we're in a lot of
- 39:47Speaker 7: the same groups on social media. I mean, and there's always,
- 39:52Speaker 7: everyone's out there looking for different opportunities or like, what
- 39:56Speaker 7: are all these extra certifications I could get to get
- 39:58Speaker 7: a better job or, um, who, what, who, or what
- 40:03Speaker 7: do you think is most valuable when it comes to time,
- 40:05Speaker 7: money and investment in XYZ program to get this job specifically?
- 40:10Speaker 7: And I think too, and I'm, I'm saying this because
- 40:13Speaker 7: I read it all the time and I see it,
- 40:15Speaker 7: but I also, you just said it Todd, like bringing people,
- 40:18Speaker 7: like How do we fuel the fire of change? And
- 40:22Speaker 7: right now it does seem very scripted from a student perspective.
- 40:26Speaker 7: They know three things, hospital, community, or residency. It's very like,
- 40:33Speaker 7: this is what I have to do. And it's because
- 40:34Speaker 7: we don't do a good job putting things like this
- 40:36Speaker 7: in front of them, but also to everyone that is
- 40:41Speaker 7: inspired by people like Melinda and they aspire to want
- 40:45Speaker 7: to do those same things. It may not be that
- 40:48Speaker 7: you need 15,000 extra certifications. It may just be that like,
- 40:52Speaker 7: you need to connect with Melinda to figure out what
- 40:54Speaker 7: exactly did you do? And could you put me on
- 40:56Speaker 7: the right path to maybe do that on my own?
- 40:59Speaker 7: And so the summit is not intended to tell people
- 41:02Speaker 7: how to build a business, but to expose you to
- 41:05Speaker 7: all of the different types of things that pharmacists are
- 41:08Speaker 7: doing so that you can, to Melinda's point, network and
- 41:11Speaker 7: create those relationships and have a connection to go home
- 41:15Speaker 7: and be inspired to you know what, I'm really passionate
- 41:17Speaker 7: about pharmacogenomics. I know because I met this person that
- 41:23Speaker 7: I should get this certification, but I can connect with
- 41:26Speaker 7: this company or I can do this lab partner or
- 41:29Speaker 7: just creating those relationships so that people have the foundation
- 41:33Speaker 7: to build a business.
- 41:39Speaker 2: Yes. All right.
- 41:42Speaker 3: We are wrapping up this week in pharmacy, the 2026.
- 41:46Speaker 3: The next dose summit is October 14th, 15th, 2026 in Covington, Kentucky.
- 41:53Speaker 3: There will be a link in our show notes. But
- 41:55Speaker 3: if you Google the next dose summit, it does come
- 41:59Speaker 3: up the next dose summit. It comes right up on Google.
- 42:03Speaker 3: It's already hot. So it's already out there on. Facebook,
- 42:07Speaker 3: it's got its own landing page. And so look it up, people.
- 42:10Speaker 3: The Next Dose Summit. I want to see you there.
- 42:13Speaker 3: Reach out to us. Reach out to Melinda on LinkedIn.
- 42:16Speaker 3: If you have some questions, reach out to Jordan, any
- 42:20Speaker 3: of the speakers. If you have questions, don't miss an
- 42:24Speaker 3: opportunity to be part of what's happening next in pharmacy.
- 42:28Speaker 3: The Next Dose Summit. And thank you so much for
- 42:31Speaker 3: being here, Melinda and Jordan.
- 42:33Speaker 2: I appreciate it.
- 42:33Speaker 7: Thanks for having us.
- 42:36Speaker 11: Your patients need convenient and cost-efficient healthcare, and in the
- 42:40Speaker 11: increasingly competitive pharmacy environment, independent pharmacies shouldn't have to struggle.
- 42:45Speaker 11: That's where Value Drug Company steps in. At Value Drug,
- 42:50Speaker 11: we treat our members like family, providing first-rate, personalized service
- 42:54Speaker 11: and the support they deserve. While you provide exceptional care
- 42:57Speaker 11: for your patients, we provide you comprehensive solutions to help
- 43:01Speaker 11: you become efficient, productive, and profitable. We offer online ordering
- 43:06Speaker 11: and mobile capabilities with our state-of-the-art distribution center to maintain
- 43:10Speaker 11: quality and control. We help your community pharmacy get connected
- 43:14Speaker 11: to the right service providers and access your market. And
- 43:17Speaker 11: we don't stop there. Learn more about how Value Drug
- 43:20Speaker 11: can help your pharmacy thrive at valuedrugco.com.
- 43:25Speaker 2: That's valuedrugco.com.
- 43:27Speaker 11: Value Drug Company is a proud sponsor of the Pharmacy
- 43:30Speaker 11: Podcast Network.
- 43:36Speaker 2: Hey, we are back on Twerks.
- 43:38Speaker 3: It's This Week in Pharmacy, and we are back with
- 43:41Speaker 3: Rick Seip. This is becoming like a regular thing for
- 43:43Speaker 3: us to meet up here on Twerks.
- 43:45Speaker 10: Absolutely.
- 43:45Speaker 9: Well, it's great to see you again. So really enjoy
- 43:48Speaker 9: the time we get to spend together.
- 43:50Speaker 7: I know.
- 43:50Speaker 3: We're here at the headquarters again. Where is the headquarters
- 43:55Speaker 3: of Value Drug Company?
- 43:56Speaker 9: Right outside of Altoona, Pennsylvania, in Duncansville. So we're about
- 44:00Speaker 9: two hours east of Pittsburgh.
- 44:02Speaker 2: New facility, around 10 years old. warehouse.
- 44:06Speaker 3: We got to take a tour last time we were here.
- 44:09Speaker 3: Let's talk about something very important. This is important for
- 44:12Speaker 3: pharmacy owners, small mini chains, and that is expansion. And
- 44:18Speaker 3: that's the growth hockey stick that we're all on in
- 44:23Speaker 3: expanding pharmacies that had an opportunity to pick up pharmacies
- 44:27Speaker 3: that have closed over the pharmacy deserts that have been
- 44:30Speaker 3: out there. Rite Aid, we know that that's right in
- 44:33Speaker 3: our backyard here in central Pennsylvania.
- 44:36Speaker 2: But let's talk about it as.
- 44:37Speaker 3: A strategic business partner and wholesaler from Value Drugs' perspective.
- 44:42Speaker 4: Absolutely.
- 44:43Speaker 9: Well, there's been just some tremendous opportunities and challenges at
- 44:46Speaker 9: the same time in the pharmacy industry. And really, we've
- 44:50Speaker 9: taken the opportunity with some of the closures to continue
- 44:55Speaker 9: to expand and continue to just help with our services
- 44:59Speaker 9: into the pharmacies and other markets as well. both at
- 45:03Speaker 9: home but then expanding. So north into New York State,
- 45:08Speaker 9: east as far as Massachusetts, Connecticut, Rhode Island, but particularly
- 45:11Speaker 9: west as well into Ohio and into Kentucky. And particularly
- 45:17Speaker 9: when you get into rural areas, some of the services
- 45:20Speaker 9: that other wholesalers and other partners of those pharmacies really
- 45:24Speaker 9: have been sparse and really not only bringing just the
- 45:27Speaker 9: wholesaler relationship but the services that we have for them
- 45:31Speaker 9: to those areas as well.
- 45:33Speaker 3: So Kentucky is special. Uh, lots of pharmacy owners in
- 45:37Speaker 3: Kentucky expansion to that point in delivery. When you think
- 45:42Speaker 3: of the mile radius around the, the, the headquarters here,
- 45:47Speaker 3: where are you mapping out expansion?
- 45:49Speaker 9: Um, really as far east as through Cape Cod, Massachusetts,
- 45:55Speaker 9: down through Virginia, out west through Kentucky, through Indiana, Ohio,
- 46:00Speaker 9: and all the way through the Great Lakes. So those
- 46:03Speaker 9: are all areas that we can reach overnight. And that's
- 46:06Speaker 9: what's important to us. And we want to make sure
- 46:09Speaker 9: that we can provide those services. So you order one night,
- 46:12Speaker 9: the next day, that product is there for you, and
- 46:14Speaker 9: that you can count on that and can count on
- 46:16Speaker 9: the product being there. And If for whatever reason we
- 46:20Speaker 9: don't have a lot of pharmacies in that area, we'll
- 46:22Speaker 9: make sure that we ship it in alternative means like
- 46:25Speaker 9: FedEx or UPS overnight. Make sure that you have that
- 46:28Speaker 9: product as well.
- 46:30Speaker 3: All right. And last time we talked, actually it wasn't
- 46:34Speaker 3: last time, it was the time before that, we were
- 46:37Speaker 3: also talking about cash-based models, expansion of that. You know,
- 46:43Speaker 3: there are pharmacies out there who may have three, four pharmacies,
- 46:47Speaker 3: and when they decide to open up a new pharmacy,
- 46:49Speaker 3: they're like, hey, let's go cash-based.
- 46:51Speaker 2: Let's go cost-plus.
- 46:53Speaker 3: Talk to us about the expansion of that model as well.
- 46:55Speaker 9: We've, ironically, with some of the other closures that are happening,
- 46:59Speaker 9: we knew and we've partnered. We've piloted with some of
- 47:03Speaker 9: our partners here in Pittsburgh, in Blueberry and ForwardRx. But
- 47:07Speaker 9: beyond them, if you start to look at other markets,
- 47:10Speaker 9: out into Ohio specifically, into Connecticut, into Kentucky, where folks
- 47:15Speaker 9: are starting to reach out and call and talk about
- 47:17Speaker 9: cost plus and that they have a cost plus and
- 47:20Speaker 9: they look to expand that as that next pharmacy or
- 47:23Speaker 9: converting a current pharmacy into cost plus. And they're seeing
- 47:26Speaker 9: the benefits, one, from the bottom line, but then secondly
- 47:30Speaker 9: is just their interactions and being able to pull in
- 47:33Speaker 9: more and more patients, especially in socioeconomic areas that are challenged.
- 47:37Speaker 9: They can really bring in patients that they wouldn't normally
- 47:40Speaker 9: be able to do. So that's been exciting to talk
- 47:43Speaker 9: to more and more of those pharmacies. And it's not
- 47:45Speaker 9: just a one or two store trend. This is one
- 47:49Speaker 9: or two stores. It's really turning into a trend and
- 47:51Speaker 9: really a change in the industry as we continue to
- 47:54Speaker 9: move forward.
- 47:55Speaker 3: I was lucky enough in the experience of the business
- 47:58Speaker 3: of pharmacy to start a small buying group back in
- 48:02Speaker 3: 2013 with a pharmacy owner, 17 retail locations, a long-term
- 48:08Speaker 3: care division, all out of the Pittsburgh area. And our
- 48:12Speaker 3: backbone wholesaler was H.D. Smith. And originally, H.D. Smith split
- 48:19Speaker 3: off between H.D. Smith and then Smith. And then Smith
- 48:23Speaker 3: went south and then H.D. kind of hung out in
- 48:26Speaker 3: Illinois somewhere. I can't remember the name of it.
- 48:28Speaker 2: But when H.D.
- 48:30Speaker 3: Smith shut down and now Smith shut down, it's left
- 48:34Speaker 3: this void, especially for our independent community pharmacies that rely
- 48:39Speaker 3: on those kind of, I don't want to, more intimate
- 48:42Speaker 3: relationships in some way because they just know the markets.
- 48:44Speaker 3: The people that are the representatives in the markets that
- 48:48Speaker 3: Smith was controlling and serving, people really had good relationships
- 48:54Speaker 3: with that. If you move from a Smith to a
- 48:59Speaker 3: Cardinal or a Smith to a McKesson or a Smith
- 49:03Speaker 3: to a Sincora, it's.
- 49:04Speaker 2: A different vibe.
- 49:07Speaker 3: So if you got an opportunity to go from Smith
- 49:09Speaker 3: to value drug company, You're staying within that same element
- 49:15Speaker 3: of understanding the business from that independent pharmacy perspective. And
- 49:20Speaker 3: not that the three, you know, don't get it, but it's,
- 49:22Speaker 3: you know, the vibe I'm talking about, Rick.
- 49:24Speaker 7: It is.
- 49:24Speaker 9: And we try to bring that, uh, that is, that's
- 49:27Speaker 9: at the base or the core of our culture is
- 49:30Speaker 9: to make sure that we're treating people the right way. Uh, and,
- 49:34Speaker 9: and just speaking to us and how, how we interact
- 49:37Speaker 9: with our pharmacies, it is that partnership. It is what
- 49:41Speaker 9: do they need to succeed, giving that same information to
- 49:46Speaker 9: them that they may need, and getting them specific information
- 49:51Speaker 9: based upon their practice, just like what they had with Smith.
- 49:54Speaker 9: And I'd like to even think that we were doing
- 49:57Speaker 9: with our pharmacies just as much, if not better, and
- 50:00Speaker 9: continue to bring that even into more areas. And it
- 50:03Speaker 9: was funny you mentioned long-term care. As we've been going
- 50:07Speaker 9: into different marketplaces, it's interesting to see how pharmacies that
- 50:13Speaker 9: didn't either interact or interacted not with the Smith team
- 50:17Speaker 9: or with value, to see how some of the information
- 50:20Speaker 9: that they had and other areas that they could open
- 50:23Speaker 9: their practice to do long-term care at home, or how
- 50:28Speaker 9: to lift that, how to open that up, and how
- 50:30Speaker 9: to care for patients a little bit differently. And there's
- 50:33Speaker 9: some real benefits to those pharmacies, both on the buying
- 50:35Speaker 9: side and the reimbursement side, which we don't talk about
- 50:38Speaker 9: enough or you hear about it, but you just think
- 50:40Speaker 9: it's so out of reach. And it's really not because
- 50:42Speaker 9: so many things that independent pharmacies do really are already
- 50:46Speaker 9: taking care of the patients. And it's just really getting
- 50:49Speaker 9: the reimbursement and the, and the savings of what they
- 50:52Speaker 9: do every day. Just like a pharmacist gives so much
- 50:56Speaker 9: free advice without really billing for it. And there's so
- 51:00Speaker 9: many opportunities to do that anymore that it's, Really, the
- 51:04Speaker 9: pharmacies need to take advantage of it, and we want
- 51:06Speaker 9: to make sure that we bring that opportunity to them
- 51:09Speaker 9: and do it the right way.
- 51:11Speaker 3: Part of expansion in my mind, if I'm looking for
- 51:15Speaker 3: my wholesaler partner, I want a full line. I don't
- 51:18Speaker 3: want things that I can't get based on maybe the
- 51:21Speaker 3: larger three. I need technology for expansion. I need to
- 51:26Speaker 3: rely on my wholesaler to bring me product services, durable
- 51:31Speaker 3: medical equipment, that will allow me to extend services into
- 51:35Speaker 3: the home. So I know last time you were on Twerks,
- 51:38Speaker 3: we were talking a little bit about, if you didn't
- 51:40Speaker 3: hear the episode, go back in Twerks. I think it
- 51:43Speaker 3: was the.
- 51:44Speaker 2: 28th of August.
- 51:45Speaker 3: We're talking about a little bit about long-term care at home,
- 51:47Speaker 3: remote patient monitoring. Value Drug Company isn't limited as a
- 51:53Speaker 3: smaller wholesaler in the capacity of wholesalers where you're not
- 51:58Speaker 3: limiting your client and your customers on technology.
- 52:01Speaker 2: Talk to us about technology.
- 52:02Speaker 9: Absolutely. And I think one thing really first, too, to
- 52:06Speaker 9: bring up is that service. You're not limited for not
- 52:10Speaker 9: only technology partners, but also from a service side. So
- 52:14Speaker 9: you may need some items for durable medical equipment, and
- 52:18Speaker 9: you may not see a product that we have. Simple
- 52:21Speaker 9: contact a customer service. It doesn't get lost. It's not
- 52:24Speaker 9: thrown into an abyss. You actually talk to a person
- 52:27Speaker 9: who may not have the answer, but they go down
- 52:29Speaker 9: the hall and get the answer and special order a
- 52:31Speaker 9: product for you. If you think about the last time
- 52:33Speaker 9: you went to a store and you were able to
- 52:34Speaker 9: order a special order something, I don't know that you
- 52:36Speaker 9: can remember when that happened. And that happens every day
- 52:39Speaker 9: for us. And that's what's exciting is bring those special
- 52:44Speaker 9: items back to a pharmacy that they need, that Mrs.
- 52:48Speaker 9: Joan needs to take care of herself. But then you
- 52:50Speaker 9: need the technology to support that too. And whether it
- 52:53Speaker 9: be remote patient monitoring, clinical billing, or just a technology
- 52:59Speaker 9: partner for a dispensing system, those are things that each
- 53:02Speaker 9: one of our pharmacy partners has a unique challenge, has
- 53:04Speaker 9: a unique need. And that's what our teams here do.
- 53:08Speaker 9: You don't have to talk to me. You can talk
- 53:09Speaker 9: to any of the members of our team and they
- 53:11Speaker 9: get you to the right person and people with that
- 53:15Speaker 9: knowledge set to connect you to the right partner and
- 53:18Speaker 9: Sometimes it's even the switch. Which switch should you work
- 53:21Speaker 9: with or provider? And what's the best way that the
- 53:25Speaker 9: technology interlaces? Technology continues to change so fast with AI
- 53:29Speaker 9: as well, too. And those are things that we're focused
- 53:32Speaker 9: on here.
- 53:33Speaker 3: I remember going with my mother to JCPenney and she
- 53:37Speaker 3: looked for something, couldn't find it. She went back to
- 53:40Speaker 3: customer service and started flipping through a magazine and then
- 53:44Speaker 3: placing an order with this strange telephone that you'd pick
- 53:47Speaker 3: it up.
- 53:48Speaker 2: And you'd be like, hey, I want.
- 53:49Speaker 3: To place this order. And I'm like, there's generations that
- 53:53Speaker 3: will never get some of those nuances.
- 53:55Speaker 2: This is hilarious when you said that. Why did I
- 53:58Speaker 2: even think of that?
- 53:58Speaker 4: It was weird.
- 53:59Speaker 9: It's just like the old-fashioned catalog stores. And so you'd
- 54:04Speaker 9: be very surprised the amount of different items that we
- 54:07Speaker 9: bring that sometimes you have to have a smaller partner,
- 54:12Speaker 9: but a partner that values you to really get the
- 54:16Speaker 9: most out of the relationship and That's what we try
- 54:18Speaker 9: to do.
- 54:19Speaker 3: And a partner that understands the markets too, because what's
- 54:22Speaker 3: going to continue to grow in certain parts of Kentucky
- 54:25Speaker 3: may not be popular in Pittsburgh or may not be
- 54:28Speaker 3: popular in Connecticut or something. And you have to understand that.
- 54:32Speaker 9: And absolutely. And we're set up for that even from
- 54:36Speaker 9: our distribution facility perspective is we have items that everyone
- 54:40Speaker 9: is using, all those brand names that roll off the
- 54:42Speaker 9: top of your tongue. But then there's items that are
- 54:45Speaker 9: lower velocity items that maybe are only used in one
- 54:48Speaker 9: or two towns because of one provider may depend upon it.
- 54:51Speaker 9: But it's critically important in, you know, hometown USA. And
- 54:56Speaker 9: that's what we pride ourselves on is being able to
- 54:59Speaker 9: pivot and get that. And obviously get it at a
- 55:03Speaker 9: reasonable cost, too, because just because you can get it,
- 55:06Speaker 9: if you're not priced right, that doesn't help either. you
- 55:10Speaker 9: can get a product, but if it's a million dollars,
- 55:12Speaker 9: that doesn't help the situation. So I want to make
- 55:14Speaker 9: sure that it's affordable to the pharmacies, and then they
- 55:17Speaker 9: can either sell it directly to their patients or bill
- 55:20Speaker 9: it appropriately.
- 55:21Speaker 3: Hey, if you're listening, I want you to take a
- 55:24Speaker 3: look at Value Drug Company. Rick, give them the domain
- 55:28Speaker 3: name or where they can go to. It's going to
- 55:30Speaker 3: be in the show note links. If you're driving, if
- 55:34Speaker 3: you're walking, don't worry about it. It'll be in the
- 55:36Speaker 3: show notes, but Give our listeners where to get ahold
- 55:38Speaker 3: of you.
- 55:38Speaker 9: Absolutely. Appreciate it. Valuedrugco.com. So Valuedrugco.com.
- 55:44Speaker 2: That's awesome.
- 55:45Speaker 3: Hey, next time Rick comes back, it might not be Rick.
- 55:48Speaker 3: It might be someone else on your team. We're going
- 55:50Speaker 3: to talk about expansion again, but we're going to twist
- 55:53Speaker 3: it and we're going to talk about specialty pharmacy. You
- 55:56Speaker 3: might not realize this listeners, but Valued Drug Company. is
- 55:59Speaker 3: also in specialty pharmacy.
- 56:01Speaker 4: Absolutely.
- 56:02Speaker 9: We have two specialty pharmacies and really servicing not only patients,
- 56:06Speaker 9: but physician offices here in Altoona and then also down
- 56:10Speaker 9: in Memphis, Tennessee. And the specialty pharmacy business is extremely dynamic,
- 56:16Speaker 9: but it's just so rewarding, especially we focus a lot
- 56:20Speaker 9: on mental health and addiction. And in today's world, those
- 56:23Speaker 9: are just so important areas.
- 56:25Speaker 3: Very much. And having the pharmacists involved, especially in that
- 56:28Speaker 3: addiction side, And then when I actually, mental health as well,
- 56:31Speaker 3: because sometimes physicians feel like they're throwing darts at a
- 56:36Speaker 3: dartboard with a blindfold on when it comes to which
- 56:39Speaker 3: medication to get the patient on.
- 56:42Speaker 2: Hey, guess what?
- 56:43Speaker 3: Run a pharmacogenomics test and let's dial in and see
- 56:47Speaker 3: which drug's going to work. I can't wait to have
- 56:49Speaker 3: you back, Rick. Thanks for being on Torx.
- 56:50Speaker 9: Appreciate it. Thank you so much. See you next time.
- 56:54Speaker 10: What does it.
- 56:55Speaker 1: Mean for a pharmacist to go above and beyond? It
- 56:59Speaker 1: may mean staying late to locate an essential medication, catching
- 57:02Speaker 1: a dangerous interaction, improving access to a life-saving therapy, comforting
- 57:07Speaker 1: a worried caregiver, or finding a solution when a patient
- 57:10Speaker 1: feels they have nowhere else to turn. The Love Your
- 57:13Speaker 1: Pharmacist campaign, presented by Clinigen, celebrate those defining moments and
- 57:18Speaker 1: the remarkable professionals behind them. This awards program was established
- 57:22Speaker 1: to recognize pharmacists whose leadership, clinical expertise, Innovation, advocacy, and
- 57:27Speaker 1: compassion create change. Across community pharmacies, hospitals, health systems, specialty practices,
- 57:34Speaker 1: long-term care, academia, and other settings, pharmacists are improving outcomes
- 57:39Speaker 1: and strengthening healthcare every day. Recognition matters. It reminds pharmacists
- 57:44Speaker 1: that their dedication is seen. It introduces patients and healthcare
- 57:48Speaker 1: leaders to the true scope of pharmacy practice. Most importantly,
- 57:52Speaker 1: The Pharmacy Podcast Network proudly supports the Love Your Pharmacist
- 57:56Speaker 1: Awards and their mission to honor excellence throughout the profession.
- 58:00Speaker 1: Learn more about the awards and the pharmacists being celebrated
- 58:02Speaker 1: at loveyourpharmacistawards.com because extraordinary service deserves extraordinary recognition.