Latest / The One Small Change Podcast / Building Stronger Connections by Embracing Change and Curiosity

Transcript

Building Stronger Connections by Embracing Change and Curiosity · The One Small Change Podcast

0:00
Welcome to the One Small Change. I am thrilled that you are taking
0:04
time out of your busy schedule to be with us today.
0:08
This is a journey of exploration and transformation and
0:11
I am so glad you've decided to take it with me. I'm Your host, Yvonne
0:15
McCoy and I bring almost 30 years of entrepreneurial experience and a
0:19
passion for discovering growth through the power of
0:23
seemingly small change. You can be amazed at
0:26
what happens when you make a small change. So again, thank you
0:30
for joining me and I want to introduce an amazing
0:34
new friend, Mark Intrican and he's
0:37
going to tell us what's unexpected and
0:41
insignificant decision sparked a remarkable transformation
0:45
and growth in either his personal, professional or both.
0:49
Mark, so glad you're here today.
0:53
Thank you so much, Yvonne. I'm excited and I'm honored to be
0:56
here. This is so wonderful. I love your program.
1:00
I love how you're the women's business strategist
1:03
because the strategies that we take are truly what puts us to
1:07
that next higher level, right? Absolutely,
1:11
absolutely. So I want you
1:15
to talk about what you do and how
1:19
you got there. What made you go to where you are and what
1:22
kind of impact is it having? Yvonne, that's a great
1:26
story and I love telling it, but it's going to take just about seven or
1:29
eight hours. Do we have that much time in a different
1:33
universe? Okay. It all
1:37
started back when I was a small child. Now, well, in a
1:41
way it was. Started as a small child.
1:46
But this small child was an 18 year old. He had a
1:50
scholarship to the University of Alabama. And if you know football,
1:54
that was back in Bear Bryant's time when he was just
1:57
winning, just championship after championship.
2:02
I was there, but I was now I was on a scholastic scholarship. I was
2:05
not on a football scholarship, but I was ready to go. I
2:09
was excited. And my brother in law and I were coming home
2:13
one night from the restaurant. We were coming around the curve,
2:16
front left tire blew out, took the car into the ditch,
2:20
boom, hit the ditch. I went through the windshield.
2:24
Oh, and when I went through that windshield, of course I ducked and did this.
2:28
I've got scars in my hand. I don't know if you can see them on
2:30
the camera, but there's large scars on my head which you can't see
2:34
because I let what little hair I have grow grow over them.
2:38
But I spent some 17 days in the
2:41
hospital, 17 to 20 days. And the hospital can't tell me exactly. They don't keep
2:45
records back that long. And I checked them many
2:48
years ago for that, but they never gave Me, the exact dates, but I know
2:52
I spent five days in intensive care. This is just.
2:56
Am I going to make it? Am I not going to make it? Head injuries
2:59
went in, they removed the glass. Everything else they came out,
3:03
issues with more glass. They took me back in, removed more glass.
3:07
And so I was there for the five days in the
3:10
emergency room, the 17 days in the hospital. Finally
3:14
get to come home. And where do I come home to? Back to my
3:17
home high school town where I was so ready to get
3:21
out of. I'd been there going through school, through my third grade,
3:25
through senior in high school. Small town, southeastern
3:29
New Mexico, middle of nowhere. I was stuck for
3:32
six months for rehab. Finally I said, well,
3:36
I'll be able to go back. Called University
3:40
of Alabama. They said they'd hold my scholarship for me. Great, great. I was excited.
3:44
But after a few months, things just started happening.
3:48
Mom didn't want me to get away from home yet, quite yet. Want me wait
3:51
another semester. So I went to Texas Tech
3:55
University in Lubbock, Texas. Good school, loved it, great
3:59
people. And during that semester, I kind of lost my
4:03
interest in the University of Alabama. I don't know why, but I
4:06
did. And then after that, I got
4:10
married. Wonderful. Had two beautiful kids,
4:14
had a boy, had a girl. Perfect family. Boom,
4:18
there went the divorce. And, oh, the divorce was so
4:22
dramatic, like you see on tv. I want those television type divorces where
4:26
every time I walked into that courtroom, oh, there's a deadbeat dad.
4:30
Wait a minute. I'm paying all of this money from
4:35
alimony, child support, paying her attorney
4:38
fees. What do you mean? Going back and fighting and fighting
4:42
and fighting. And one day
4:46
it just hit me. Hold on,
4:50
let's do some thinking here. I was in Southern
4:53
Mississippi when the accident happened. I was in the
4:57
Hattiesburg Hospital neurosurgical unit, and
5:01
I'm getting blood. What, what blood did I get?
5:04
I didn't know as much about blood back then.
5:08
I'm in the divorce. I walk into the divorce court at
5:12
9am in the morning, sometime between 9am and 4pm Whenever the
5:15
judges would work. And I'm being tossed around like the,
5:20
the minority of the century. I, I just walk in and people are just
5:23
pointing fingers at me. Oh, a deadbeat dad in the courtroom with a divorce.
5:28
And I thought, wait a minute, what's going on here? And
5:32
then I remembered a little bit back about my science. And you know, there's four
5:35
blood types in this world, around the world,
5:39
not just in the United States. Every country
5:43
go to Russia. You need blood. Guess What? There's four blood types. China,
5:48
Antarctica, wherever you go, four blood types.
5:51
What blood did I receive? Well, I received either
5:56
one of the A groups. A positive is what blood type I have, or type
5:59
O or type O negative. And it's not one of those situations, Yvonne,
6:03
where they said, oh, Mark needs blood. Let's call his good old friends
6:07
back home and just get some blood from a college
6:11
educated high school guy who wants to achieve in life.
6:15
They don't have that, Yvonne. They just gave me
6:19
whatever blood was available that matched my.
6:24
I didn't know if they were, but they were a darker color skin, lighter colored
6:27
skin. Didn't know if they had tattooed, didn't know if they smoked, didn't know if
6:30
they even had a college education or high school education. All of a
6:34
sudden it started coming to me, understanding we
6:37
are the same, just a little bit different color,
6:41
lighter and darker skin. That's it. No
6:45
matter where we are around the world.
6:49
My divorce. Yes. A male.
6:53
Why was I being so ridiculed in the court system?
6:57
And it started coming to me. It's all about
7:01
our culture, what we are taught from the
7:05
time we are just a few days old,
7:09
through the time we learn. The difference I'm trying to
7:13
teach today is that we are all the
7:17
same and we need to be treated that way. Mothers,
7:21
fathers, the best parent is both parents.
7:25
It's not one over the other. I can't have a child,
7:29
but I can parent a child and I can do it well.
7:33
And that's what we need to think about, what we're doing. And we need to
7:36
end all the anger in this world, all the
7:40
frustrations that we seem to have day after day.
7:44
Times that we're just doing things, just getting mad over
7:48
the smallest things. And then we create a distancing.
7:52
That distancing is kind of like a hate. And that hate is
7:56
nothing more than having accelerated troubled expectations. H A T
7:59
E our anger. Nothing more than actions
8:03
not gaining effective results. A N G E R
8:08
It all came to me that there is a better way.
8:12
We are the same. We are, or at least
8:15
can be, as awesome as we choose to be.
8:19
But we first have to make that choice. And that's
8:23
what started me into what I do today. Going from a technical background,
8:27
IT information technology and computers, to doing more on the personal
8:31
side and helping us all get together
8:35
for better tomorrow, achieving the unity that we
8:39
all deserve. That is a great story. And I have
8:42
to say to you, one of the things that you and I kind of share
8:45
in common is the idea that, you know, when we're
8:49
born and when we're, you know, you're young kids, we're like a clean
8:53
slate. You know, we're not born. We are, we're not
8:56
born with any of that stuff. And, you know, it comes
9:00
from what we're taught and the
9:03
experiences that we have. And, you know, I had an experience
9:07
where I was an exchange student. I was in Holland
9:11
for. Yeah, yeah, it was great. I'm so jealous.
9:15
It was, it was. That was like the, one of the big changes, you
9:19
know, small changes that, that happened to me. And even in my
9:22
60s, my brother said to me, you've never been right
9:26
since you went overseas. Because I
9:31
view the world totally differently. You know, it wasn't just about my
9:34
town and about America. It was like, we're a global community.
9:39
But it was the first time, I think that I actually
9:43
encountered real hate. And,
9:47
you know, for me, I was a teenager, so, like, I hate peas.
9:51
I hate, you know, mustard colored clothes or whatever.
9:54
And, you know, and I can't, I can't, you know, fault them
9:58
because, you know, they lived through World War II. They
10:02
had to. They hid Jewish families in their
10:05
basement and they had, they had to bike out of town to
10:09
get food, so nobody reported them for having more food than they were supposed
10:13
to, that kind of thing. And so every time we, every time we
10:17
passed like a, a bunker or something that was in the
10:21
field, I had to say, I hate Germans.
10:25
That, you know, my family said, I hate Germans. And
10:29
it was, you know, it was like hate on a totally different level than
10:32
I had ever experienced in my life. And for good reason.
10:36
Don't get me wrong. I'm, you know, I. But it was, it was like,
10:40
oh, so there are people in the world that have
10:44
this level of hate, right? And,
10:48
you know, I could have. I could have come from a family. You
10:51
know, we were the only black family in a white neighborhood. So I could have
10:55
come from a family that brought us up to be hateful,
11:00
you know, but I didn't, you know, luckily I was very lucky. My
11:03
dad brought us up. You know, you take every person as
11:07
that person, you know, you don't prejudge
11:11
them. You don't, you know, whatever. So. So
11:14
this is not about me, but it could be.
11:18
That's a good story. And I wished I would have done that. And Holland was
11:21
a place I was thinking of. My aunt had a foreign exchange
11:25
student with them during their senior year and a junior, I think
11:29
it was, but. And I thought about it, but didn't do
11:32
it and I wish I would have. I'm so
11:36
glad you did. I wish I'd known you back then to have told me about
11:39
it, so I would have done the same thing. That's such a learning
11:43
experience, right? Like you said, it
11:46
totally changed my, my viewpoint
11:51
on things that are important, things that aren't important,
11:55
that kind of thing. But anyway, so
11:59
how are you using this professionally now or
12:02
personally? What I
12:07
do as much as I can every day is teach more
12:11
and more people about the things that we just talked about. And
12:14
that is ending to anger. Instead of anger,
12:18
we need to be calm because it.
12:21
Canceling anger leads motivation. C A L
12:25
M I help people get beyond that anger,
12:29
even things such as prejudice. Prejudice is just such
12:32
a childish attitude. But I think as we're
12:36
both saying, it is something that we do because
12:40
it's what we were taught. And so what I'm doing is
12:44
I specialize in helping individuals, organizations
12:49
in all levels, in couples, married couples, especially in
12:53
parenting time, helping them build stronger, commit stronger
12:57
connections, dismantling the vision and
13:00
creating a lasting success through the power of
13:04
achieving unity. Because through that unity,
13:08
we have the strength beyond every
13:12
imaginable idea that we have of doing anything by
13:15
ourselves. Well, I think, you know,
13:19
if you're an entrepreneur, there's, there's an
13:22
old proverb that says something like, if you want to go fast, go by
13:26
yourself. If you want to go long, go with others.
13:30
And, you know, you can. My, my, my add on
13:34
to that is it doesn't matter how fast you're going if you're going in the
13:37
wrong direction. So that's right. I think as
13:40
entrepreneurs, it is really important
13:44
to travel with other people, to find a community, find a couple of people
13:47
that you can do connection and, and you know,
13:51
collaboration with, because it will save you so many mistakes.
13:55
It will open up ideas for you that you will never have on your own.
13:58
And not because you're not capable of it, but just because
14:02
we are stuck in our own little silo, our
14:06
thought silo. You know,
14:10
another thing that happened for me was I took a
14:13
positivity course and he talked about, you
14:17
know, we tend to default to our, our background and our past,
14:21
our comfort level. Yes. And also we
14:25
collect evidence to support the belief that we have. So if you
14:29
fail and you, you know, you say, oh, it's another time I failed.
14:32
You're just building up that evidence. If you say, you know,
14:36
I experimented and look, I had success or I learned
14:39
something, then it, then it becomes a positive learning experience. But
14:43
anyway, so the course taught me to say
14:46
when things come up, am I being judgmental or am I being
14:50
curious? And oh, my God, that changed my
14:54
life. That's a great point, too, because that's what I do.
14:57
Helping entrepreneurs in the ending, that anger and
15:01
the hate and helping others. Because
15:05
if we come into our office in the morning or if we're going to an
15:09
appointment and we run into. Just take an example of road rage
15:13
and somebody pulls in front of us and we have to make a quick turn
15:17
and let's say we spilled our coffee or our cold drink on our sin,
15:21
we are so mad. And a lot of times we just yell and scream
15:25
and flip our hand up and those kind of things.
15:29
What we have done too many times is
15:32
messed up our next customer because
15:36
we're going to take too many times again. We're going to
15:40
take that anger with us to that
15:44
next appointment, to that next phone call, to that next
15:47
interview, to next video session.
15:51
We need to let those things go, get
15:55
beyond whatever everyone else is feeling and
15:58
start grabbing onto us. Because what we're building
16:02
is a better life. And if we don't
16:06
let go of that extra weight that weighed on our shoulder
16:09
because of someone else, what someone else said or did,
16:14
we're dragging ourselves down. And as an entrepreneur,
16:18
we don't want that. Right? So. So,
16:22
okay, you've mentioned
16:26
that we do better with our clients
16:29
and with our interactions if we can let those negative and
16:33
hateful feelings go. One of the things that I do that
16:37
I think kind of irritates people is when I
16:41
have a connection call. I do not go to LinkedIn and I do
16:45
not read their profile. And I do not do all these things
16:49
because I want to start with a clean slate. I want to
16:52
just see how we connect with each other. What you
16:56
put on your LinkedIn profile could be two years old and you're doing something
16:59
totally different. And I've made assumptions, and then you're not
17:03
there anymore. And so, you know, I've had people say, you didn't go
17:07
to my website. I'm like, no, because I want to see how you
17:11
tell me what you do. I want to see how well we connect.
17:15
And some people find that really annoying, I guess.
17:19
But my thing is I want to be open to the experience.
17:22
I want to have a clean slate so that I can
17:26
experience for myself that person.
17:30
And I think that way you're not bringing preconceived
17:34
ideas, you know, that that old, you know, assume makes an ass out
17:37
of you and me kind of thing. So that's One
17:41
thing is meet each person as a
17:45
brand new open connection
17:49
without any preconceived ideas. I think,
17:52
and I like what you're saying, Yvonne, and I take it similar,
17:56
but I always find out as much as I can about who
18:00
I'm talking with ahead of time. Going out to their website, going out to
18:04
their LinkedIn, see if they're on Facebook, see you. If
18:08
anything I can find out about them because
18:11
I want to be able to at least build a base or
18:15
foundation. And that's where we all need
18:18
to start, is somewhere strong. But
18:22
what assume does only builds
18:25
questions. And then I help leaders especially
18:29
in asking those questions. You can't see it right now, but
18:33
right here on my wall, several of them, it says, always
18:36
smile first as you respond with a positive
18:40
question. A smiley face on it, but that's what it says, always
18:44
smile first as you respond with a positive question. So when I'm talking
18:48
to someone and I've seen something on their website
18:51
or just by talking with them, I'll say,
18:56
this is what I saw, this is what I heard. What does that mean?
19:00
Let them open up and then share. And like you're saying,
19:03
Yvonne, sometimes I say, oh, that's what I was working on a couple of years
19:07
ago. I'm not doing that anymore. I could assume from that
19:10
point or I could ask another question, oh, what are you doing now?
19:14
And so that's the thing that we both do in common, is ask questions.
19:19
So when I meet somebody, I go, how can I support you?
19:22
Tell me more, tell me, you know, how you got here,
19:27
right? And ask questions, you know,
19:30
to get clarity and stuff about what it is they're doing and that kind of
19:34
thing. And so before we run out of time, there's one
19:38
other thing that I kind of want to talk about is you've got this great
19:41
graphic in your background and I'm not sure that we've touched
19:45
on that or if it's even relevant.
19:49
That is my, my son did the graphic. He put that together
19:53
for me. But that was my company, Reality
19:57
Focused Dynamics. And that comes from a lot of the things that we're talking about
20:00
today, Yvonne. And from my past, from my college
20:04
days to my accident, what is reality?
20:08
And too many times we realize first that reality is
20:12
our own perception, how we perceive our
20:15
life, our day, our next event is our reality.
20:20
So it's Reality Focused Dynamics.
20:23
And first off, My phone number is
20:26
303-focused.
20:29
303-362-8733. That is
20:32
303-focused. Because focus is where we need to be.
20:36
So what's great about focused? We can build success
20:39
focused solutions. That's my logo.
20:43
Reality focused dynamics. Where are we? What is
20:47
our reality? Let's focus on those. And as we
20:50
focused on reality, let's focus on the success
20:54
and the solutions. Because as we focus, which means
20:58
really, truly put your mind,
21:02
your mindset to taking that success
21:06
forward based on your realities, you're going to come up
21:10
with the right solution based on the dynamics that
21:13
you use to get there. Well, we agree
21:17
on that. Because, you know, one of the things that I, you know, one
21:21
of my taglines is you don't need to be fixed, you need to be found.
21:24
And the way you do that is focus on your, your
21:28
unique powers, your unique skill set. And part of that is
21:32
style. So, you know, we've, we've exhibited two
21:35
different styles. You like to dig in
21:39
so that you've got information so you can get to know people. I
21:43
like a clean slate so I can dig in when I've got the person,
21:47
right? And so those are our different styles, right?
21:51
Our different unique powers, the way we go about things. So
21:55
I. But they're going through the same dynamics though, right?
21:58
We're. The idea is get to know the person, the person,
22:03
not the ethnic group, not the, you know,
22:07
whatever that, that they're going through. And, And I think, you
22:10
know, our reality.
22:15
How can I say this? Our reality
22:20
can change in the sense
22:23
that as we bring in more information, it's like a
22:26
tapestry. You're adding more threads and
22:30
more depth and that kind of thing. And that's one of the things that I
22:33
found by doing the same workshop over and over again
22:37
is that I just got better at it. Instead of being spreading out wider and
22:40
wider, I was going deeper and deeper and finding, you
22:44
know, the things that, that were really working and stuff. And, and
22:48
I always thought I would be really bored because I'm a typical
22:51
entrepreneurial squirrel, you know, always
22:55
making programs and, you know, all kinds of stuff. And so, you
22:59
know, the idea of doing one thing over and over again was like, oh my
23:02
God, this is going to be horrible. And, and it has been the best thing.
23:06
I have to keep myself from saying this is going to be the best
23:09
workshop, you know, because I found something different.
23:13
And I think what it does going to your dynamics and
23:16
I, I may be misunderstanding this is.
23:21
You've. You've got to keep moving forward. I mean, the world is
23:25
changing. It is changing faster than it ever has. If
23:29
you are not moving and have dynamics, you are going
23:32
to stagnate and become irrelevant. That is so true. And let
23:36
me play with a couple of words or one of the words that we use
23:39
just in this conversation and that's the word change.
23:43
Things do change, but change is
23:47
short term improvement is the
23:50
reality that we must focus, focus on for our
23:54
dynamics to go forward. Because change
23:57
is short term, improvement is long term. So
24:01
our reality focused dynamics takes us long term
24:05
as we build those success focused solutions
24:09
because that's where we have to be long term,
24:12
continual process improvement. And that's how I help companies
24:16
get beyond that stagnation. Running in the mud, just
24:21
having that weight of some kind of hate or
24:24
anger or, or learning
24:29
any of that weighing down on our shoulders. But
24:32
instead shed that away and take that
24:36
small change, turn it into a large improvement and you
24:40
then have the dynamics to reach the solution that you've
24:44
desired the whole time. Right. And
24:47
so if I were to reword that just a little bit,
24:52
I always think of changes. If you think of a wheel with
24:56
spokes in it, change is kind of the center.
25:00
And as it you keep implementing it and growing into
25:03
it, the spokes get further and further apart. And so the
25:07
area got a dog, guys. So the area
25:11
of improvement gets bigger and bigger the longer you can do
25:15
it. And the thing that really had an impact on
25:19
me is when I learned about
25:22
the change, a change model. It talked about you have
25:26
to end something first or make room for a change
25:30
before you can do kind of the new beginning and in the middle is called
25:34
the neutral zone. And it is anything but neutral.
25:38
I mean I think they got that from a car, you know, shifting gears
25:42
first, forward, neutral. And, and you know, my mantra
25:46
is I must be making a great change because I've never been this miserable
25:49
before.
25:53
Because change doesn't happen in a vacuum. You
25:56
change something and other things start to change around it that you didn't even
26:00
know we're connected. Right. And so
26:04
it, it is. I think people don't expect to
26:08
change. They make a decision and they don't expect to experience the other stuff
26:11
that comes with the change that to get to the improvement, if
26:15
that makes any sense. It does. And that,
26:19
that's where I come up with this saying. And this is one of my domains
26:23
is called you have something come up you didn't expect and you say
26:27
what the frustration. And
26:30
sometimes that can be frustrating to see that change.
26:34
That's why you make that change. Then you go forward and make sure
26:38
you're taking things down and breaking them down. That's another one of my
26:41
speeches it's called Bidwid Rid Gid.
26:45
Break it down, write it down, review its
26:49
dependencies, get it done. And that's how we
26:52
focus on those changes, make sure that they turn into long
26:56
term improvements. Would that work for you?
27:00
It does. And I say when you focus you can be much
27:04
more strategic because you've got a long term goal that you're
27:08
working on. And so even if you have to auto correct or you
27:12
know, self correct as you're going along, you're still headed towards your, your
27:15
North Star. So guess what, our time is up.
27:20
I need to, I need to. This has been great. I got a
27:23
couple of things. So just real fast. Some of the things that we talked
27:27
about is knowing that, you know,
27:31
we collect evidence to support an old idea and
27:34
so we need to be more curious and ask more questions about
27:38
things. I think
27:42
we talked about treating each person as an individual with
27:45
value the way they are.
27:50
I don't know. Give me a, give me a third one that I missed. One
27:53
of them that I want to emphasize is assumptions
27:57
must only create further questions.
28:01
Don't assume and believe it. Don't believe your assumption because as you said,
28:05
it just makes an ass out of you and me. That's assume me. You
28:09
want to make sure that that assumption, when you assume something,
28:12
ask the question and don't be afraid to ask. So that's the
28:16
biggest one as far as something to build from
28:19
is assumptions. Make questions. Always smile
28:23
first as you ask that positive question going forward.
28:27
Okay. And, and so also tell us about your gift.
28:32
Oh, I have a wonderful gift and I'll put the link in the
28:36
chat, but it's called my Achieving Unity Guide.
28:40
You can also get it on my website,
28:41
www.achievingunity.com or
28:45
www.markentrican.com. right there. And
28:48
find my Achieving Unity Guide. Roll down the first page
28:52
and it helps us talk about how we can end anger,
28:57
hate and prejudice. And I go into some acronyms that
29:00
are very catchy that help us think about
29:04
all those items. That anger is nothing more than a
29:08
frustration, hates nothing more than a disconnect. And I
29:11
break down frustrate. I'm sorry, I break down prejudice into two
29:15
different acronyms of how
29:19
prejudice used to be and how it is today. Do you have time for me
29:23
to go through them quickly? I don't think so, but I. Okay,
29:26
we'll go through those next time. Tell you that, that you and
29:30
I are like the acronym, you know, king and queen. Because I'm
29:34
really into acronyms. Right. They help us remember don't they?
29:37
They do. Because my thing is you can't. You, you know, you can't use it
29:41
if you can't remember it. I, you know, I used to say in corporate, we
29:45
got this great training, but when you got into the, you know, the heat of
29:48
it, you know, your brain would go, which binder was that in?
29:52
And so you defaulted back to what you automatically did
29:56
before. So that's why, that's why I, you know,
30:00
and I follow that in, in. In the podcast of
30:03
make your learning last. You learn something, you apply it, you share
30:07
it with others, because it. It makes it clearer for you, but it also makes
30:11
you more of an expert that you're being generous and sharing your information.
30:14
But the most important proactive, pick a time trigger.
30:18
When is the situation? I'm going to need this so that you know
30:22
when to look for it. Okay, so here we go.
30:26
When was the last time you did something new for the first time?
30:29
The newest things I've done is my podcast. And then getting on
30:33
more and more. I have a podcast I love you. Come be a guest on.
30:37
I want to thank you so much for being a letting me be a guest
30:40
on yours. And that's my newest thing to start being on other
30:44
professionals and their podcasts like yours. This is
30:47
my new thing that I'm working on right now, and I'm enjoying it because not
30:51
only do I get to meet people like you, you know, you and I knew
30:53
each other, but get to know each other better and help us
30:57
build a better world for all of us. Well,
31:00
the reason I did the podcast is, like I said, I wanted to
31:05
help my clients and my community expand the people that
31:09
they were exposed to so that. That, you know, because I'm not
31:12
gonna. I'm never gonna know everything about everything
31:16
right, either. And so, you know, the best way to do that is
31:20
have connection with other people. So here
31:24
we go. It's time for the commercial. The best that I can do
31:27
it. I want to make sure that you subscribe and share the
31:31
podcast and engage on social media. And the reason I did
31:35
this, I wanted to supercharge your business. And. And one of the ways to
31:39
do that is connecting you to other people that maybe you wouldn't have run into
31:42
before. And so this is my way of giving back to the community and
31:46
helping you to grow and have impact. And so I hope
31:50
you'll continue to join me on the one small change. And
31:54
let's keep going on this journey where even the smallest shift can yield
31:58
a huge transformation. And I want you to grow your vision.
32:01
So it's a bold vision and you have innovative possibilities.
32:05
Mark, have you got any last words of wisdom to share?
32:10
And I'll try to go through this fast, Yvonne, but instead of getting frustrated or
32:14
angry. Angry is. Anger is just actions not gaining
32:17
effective results. Get calm. C A L M Calm
32:21
cancels. Anger leads motivation. Instead of
32:25
disconnecting or hating. Where hate is nothing more than having
32:28
accelerated troubled expectations. Be
32:32
the help. And that help is having excellent leadership plans.
32:36
Life is truly what we make it. So if you're not making it awesome,
32:39
you're letting someone else make your life what they want it to be. Now we
32:43
can make it all up to ourselves, because isn't it time
32:47
to make your life awesome? Achieving unity helps you achieve the
32:51
credit that you deserve. Thank you so much.
32:54
That is so true. All right, guys, we're bringing it to an
32:58
end. So I want you to remember, change is simple, but it's not always
33:02
easy. It requires courage, resilience, and a willingness to stability.
33:06
Step out of your comfort zone. So I hope you'll continue to join me for
33:09
the one small change and keep this momentum going.
33:13
And until next time, stay very curious.
33:17
Thank you, Mark. Thank you, Yvonne. It's been a pleasure. It
33:20
has been.