Training as a Countermeasure? The “Fix” You Can Finish by Friday.

Lean Blog by Mark Graban · Sep 10, 2026

In 2006, regulators cited a hospital in Madison, Wisconsin for six violations of state and federal rules after a patient died — three federal, three state. They threatened its license and its Medicare contract. The hospital updated its policies and re-educated its nurses, and the citations were withdrawn. Training as a countermeasure “worked,” in the only sense anyone measured. Think about what you'd have to believe for that to be the right remedy. You'd have […] The post Training as a Countermeasure? The “Fix” You Can Finish by Friday. by Mark Graban…