Latest / Boss Better Now with Joe Mull
Rude Customers Constantly + Better Employee Conversations
Have you seen those signs in local businesses asking customers to please be kind to employees? It turns out, they’re not working. Today we’re talking about what bosses must do to support and protect teams from a steady onslaught of difficult customer behavior. Plus, I’ll give you a BossScript to help you get more detail and more insight during employee conversations. I demand to talk to your manager right now, on Boss Better Now.
The skinny
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