Latest / The SmallBizChat with Melinda Emerson / Growing Your Small Business Through Supplier Diversity with Kathey Porter
Transcript
- 0:00Trust yourself, at least give yourself that opportunity to go for it at least one time.
- 0:05If it doesn't work out, you can always go back and get a job, but at least one time in your
- 0:09life Trust yourself and go for it.
- 0:12Hi.
- 0:13This is Melinda Emerson, the small biz lady host of the small bizchett podcast.
- 0:16I want to serve you.
- 0:18This pandemic has been so hard on America's small businesses and on just America in
- 0:23general.
- 0:24If you're ready to start your dream business, boy, do have a great offer for you.
- 0:28I am giving away 1000 copies of my best selling book.
- 0:32Become your own boss in 12 months.
- 0:34Over a hundred thousand people have this book.
- 0:37It's been printed in multiple languages around the world, and I wanted to find a way to serve
- 0:42America's small businesses in this pandemic.
- 0:44And so I am giving away a 1000 copies of my book.
- 0:48All you have to do to get your copy is head over to begin my biz.com/freeoffer to, you
- 0:55know, sign up for your copy.
- 0:56All you have to do is pay shipping, and we will mail one out to you I am so excited about this.
- 1:02I wanna serve you.
- 1:03Grab your copy today.
- 1:07Ending small business failure.
- 1:09Welcome to the Small Biz Chat podcast with a number 1 small business expert Melinda Emerson.
- 1:16Melinda's goal is to end small business failure, and she'll give you the information
- 1:20you need to succeed and live the life you dream of.
- 1:24Now here's the small Biz lady herself.
- 1:27Melinda Emerson.
- 1:30Hi, everybody.
- 1:31I'm Melinda Emerson.
- 1:32The small biz lady.
- 1:33America's number one small business expert, and I would like to welcome you to the tonight's
- 1:39small biz chat podcast.
- 1:42The small biz chat podcast is a peer to peer interview show that gives small business owners
- 1:47a way to get invaluable business insights our mission is to end small business failure.
- 1:54The goal of the small biz chef podcast is to give our small business audience an opportunity
- 2:00to hear sage advice, then grow your business and take it to the next level.
- 2:06And now I'm so excited to have with us.
- 2:08My next guest, her name is Kathy Porter, and Kathy is a small business strategist, supplier
- 2:16diversity expert, and highly sought after subject expert and collaborator as president of
- 2:22Porter Brown Associates.
- 2:24She provides management, scientific, and technical consulting for governmental agencies
- 2:29and corporations.
- 2:30Her books have been a reference guide for thousands of supplier diversity professionals
- 2:35and small businesses.
- 2:36She also has an online training program businessfabacademy.com, and she's been a very,
- 2:43very long front time friend of mine.
- 2:45So, Kathy, welcome to the small business chat podcast.
- 2:49Thank you so much, Melinda.
- 2:51Thank you for having me.
- 2:53Oh, well, I just wanna jump in because you are such a wealth of knowledge So now that the
- 2:58world's opening back up, how is he is it to get a corporate contract?
- 3:03Well, I I wouldn't say that it is It tremendously easy, but it's not impossible.
- 3:08I think every business should have an institutional acquisition strategy in IAS.
- 3:16Every looking at incorporating doing business with large scale organizations, governmental
- 3:23agencies, corporations, as a part of their overall business strategy.
- 3:27This is how you scale a business quickly.
- 3:30This is how you grow your business.
- 3:32So I will say, with everything that's happened over the past year and and the social unrest,
- 3:37and just the heightened sensitivity towards diversity.
- 3:40A lot of organizations, a lot of corporations are really doubling down on their efforts to do
- 3:45business with a diverse group of vendors and and businesses.
- 3:49This includes minority businesses, women owned businesses, veteran owned businesses, and small
- 3:54businesses, and the like.
- 3:55And so in order to prepare yourself, you first want to have an actual business, but really
- 4:02also study and look at what these institutions and what corporations might need.
- 4:08It doesn't make sense just to start a business and say, hey.
- 4:10I'm ready, and I'm open for business.
- 4:12You also wanna have something that these organizations need.
- 4:16And once you do the research, you'll see that these organizations, they buy 1,000,000,000 and
- 4:211,000,000,000 of dollars of goods and services every single year.
- 4:25And so when I hear 1,000,000,000 and 1,000,000,000,000 and 1,000,000,000,000 and
- 4:251,000,000,000,000,000,000,000,000 of dollars of goods and services every single
- 4:25year,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000, That means from a strategy perspective, I can
- 4:31find something to sell and something to service to to a customer.
- 4:36And so finding out exactly what they might need and what your organization might be able to
- 4:41supply that need, getting certified, is a great start.
- 4:46This helps to differentiate your business.
- 4:48It doesn't mean that you're guaranteed to win a contract, but it might help to open doors and
- 4:54and open that line of communication so that you can at least get in front of the decision
- 4:58makers and get in front of people who are making those types of decisions.
- 5:02Well, let's talk about that for a second because I gotta be honest
- 5:05with you.
- 5:05I've been in business for 22 years.
- 5:05I probably haven't been
- 5:05certified as a minority of woman owned business.
- 5:11For maybe 5 or 6 years because no one asked me for the certification anymore.
- 5:17Like, I haven't been asked for it certainly by a corporation in probably 6 or 7 years.
- 5:23And I did have an opportunity to do business with the city of Philadelphia and they made me
- 5:28get certified in order to do business with him, but it wasn't it wasn't anything that I don't
- 5:33see corporations asking for these certifications as much as they once did, let's
- 5:37say, 15 years ago.
- 5:40Well, so it it asks twofold.
- 5:42So if you the relay relationship, building the relationship should always be the 1st point of
- 5:47action.
- 5:47And that's really what you strive for building that relationship Once you have that
- 5:51relationship, then and and they know who you are.
- 5:53They know your ability to provide service.
- 5:56That's when the certification may not matter as much.
- 5:59But when they don't know who you are, when you're going in cold, you're going in new to a
- 6:03new entity and trying to build that relationship, the certification helps to
- 6:07differentiate yourself from other vendors.
- 6:10I will tell you a personal story when my firm I had my firm for maybe a year, We got certified
- 6:17first as a veteran owned business because at the time, that's what was they were really
- 6:22looking for veteran owned businesses.
- 6:24And within six months, we won a contract that was valued at over a $1,000,000.
- 6:30And they said that it was the they called me because I was certified as a veteran owned
- 6:35business.
- 6:35And so it doesn't always happen that way.
- 6:39But more likely and more often than not, now organizations are looking at and making an
- 6:44intentional effort to work with those firms that fall into those groups.
- 6:48And so having that certification helps to ensure that they're looking at you and you're
- 6:53at least getting that consideration.
- 6:55That's a very good point.
- 6:57So can you talk a little bit about what is supplier diversity and and, you know, why it
- 7:03become like the the 4 digit right now?
- 7:07Well, supplier diversity in a nutshell is is, the the diversity and supply chain in the
- 7:13procurement process.
- 7:14And so what that is is just an organization.
- 7:18They have a supply chain, they're buying good, a number of goods and services, and their
- 7:23intentional efforts to diversify that supply chain and ensure that they have diverse vendors
- 7:28that fall into those categories, minority, women owned, veteran owned, whatever that might
- 7:33be, that they have an opportunity to participate in that supply chain and that those
- 7:38procurement efforts.
- 7:40Okay.
- 7:41So do you think that there is sort of like with all of the stuff that's happened, all this
- 7:46diversity inclusion?
- 7:48Has that made supply diversity you think more of a priority?
- 7:52Absolutely.
- 7:53I think at the heart of everything that has happened over the last year, economic inclusion
- 8:00is is right there at the forefront.
- 8:02And when you talk about an entree into a large organization, a multimillion dollar,
- 8:08multibillion dollar company, you can't just knock on the door and say, Hey, I wanna sell
- 8:12you something.
- 8:13I wanna do business with you.
- 8:14That supplier diversity professional is there to help you navigate that landscape and help
- 8:20you make the right connections so that your time to from entering and interfacing and to
- 8:27get into an actual contract is shortened.
- 8:29They're here to help you to navigate those waters because it can be very tricky.
- 8:34It can be a very complex process in trying to get and navigate through an organization and
- 8:40supplier diversity professional, they're there to help with that.
- 8:43And so they could be your first entree into an organization.
- 8:48They could be the person that helps you actually break through and and cross that
- 8:52bridge and get to a contract opportunity.
- 8:55So, absolutely, they are a very important piece to this because they help to ensure economic
- 9:01inclusion.
- 9:03Now prior to COVID, supplier diversity programs kinda had become They kinda gotten a bad rep.
- 9:10Like, they had started becoming these things where people were going these websites and
- 9:14putting all this data And it kind of felt a little bit like a black hole, right, and, like,
- 9:20never did they get any opportunities, but then had to keep you know, paying to maintain
- 9:26certifications.
- 9:27Do you think that that is is legit, or or is it just isolated, you think?
- 9:33No.
- 9:33I I think that's an absolutely legitimate assessment.
- 9:37And it's one of the reasons why I created the supplier diversity training Institute When you
- 9:42think about the path to a career in supplier diversity, there's no real career path.
- 9:47Most us people don't go to college and say, hey.
- 9:50I want a major in supplier diversity.
- 9:52It's kind of one of those functions that you you fall into by happenstance in your
- 9:56organization.
- 9:57And so because of that, there's no background for it.
- 10:00There's no training ground for it.
- 10:02And so you end up with all the job training, if you will.
- 10:05You're going to outside conferences and networking events, and getting information from
- 10:11other people, but there's really no real training ground for that skill.
- 10:15And so what ends up happening is just as you said, they have these vendor, go to our vendor
- 10:21portal register as a vendor.
- 10:23And as a small business, you're thinking you're magically gonna get all these contract
- 10:27opportunities, but that doesn't happen.
- 10:29And so it really depends on the supplier diversity professional to ensure that they're
- 10:36creating opportunities with their programs.
- 10:39I see.
- 10:39I see.
- 10:40So in your business, I know that you previously were as client diversity manager, but now
- 10:45you're on the other side of the table helping people figure out, you know, how to navigate
- 10:50you know, government and institutional organizations.
- 10:53How do how do you do that?
- 10:56Well, so I'm I'm actually on both sides of the coin if you will.
- 11:01As a practitioner, I'm still working on that side.
- 11:04I work with corporations and agencies that are looking to develop a supplier diversity program
- 11:10or looking for supplier diversity training.
- 11:12But I'm also a small business as a vendor.
- 11:15And so I'm going after contract opportunities just like other businesses.
- 11:20And I specifically talk about how to help businesses develop that institutional
- 11:25acquisition strategy, how to navigate these waters so that you can do business with
- 11:30organizations?
- 11:31How do you scale and grow And the only way to quickly do that is with contracts.
- 11:37Love it.
- 11:37Love it.
- 11:38Alright.
- 11:38Tell me this.
- 11:40What is the best of business advice you have ever been given?
- 11:46I would have to say trust yourself And it took me a really long time to get to that point
- 11:52where I trusted myself and I believed in myself and and really just went for it on my own.
- 11:59Kind of always had that excuse and held myself back, but trust yourself, at least give
- 12:04yourself that opportunity to go for it at least one time.
- 12:07If it doesn't work out, you can always go back and get a job, but at least one time in your
- 12:11life, trust yourself and go for it.
- 12:14I love it.
- 12:15I love it.
- 12:15The world is still waiting on a better mousetrap.
- 12:18And if you wait still that mousetrap, the world will be to pass your door no matter where your
- 12:23door is.
- 12:24And that's true today as it was 18 months ago, 15 months ago, last week, today, this
- 12:30afternoon, it's all still true.
- 12:32Building a better mousetrap and finding a better customer, hopefully selling it to an
- 12:36institution.
- 12:37That's right.
- 12:38Find a customer with it.
- 12:39Get the contract, get the contract to supply a bunch of mouse traps.
- 12:43We want contracts.
- 12:44We don't wanna sell 1.
- 12:45We wanna sell a bunch of them.
- 12:47No.
- 12:47That's right.
- 12:49I love it.
- 12:50I love it.
- 12:51Alright, Cathy.
- 12:52What's your favorite business app?
- 12:54I would say right now, it's it has to be Calendly.
- 12:57I live and die by my calendar.
- 12:59And, just being and I have I'm the one bad person with 2 phones, which I hate, and just
- 13:05being able to do that and and have Zooms and stuff, when I'm in my car, when I'm traveling
- 13:11or on a go, because my calendar is everything.
- 13:14So it's the lifeblood of my organization, Calendly right now.
- 13:18I believe that alright.
- 13:19What is your favorite old school marketing tip?
- 13:23Favorite old school marketing
- 13:27tip?
- 13:29I I'm old schooling that, when I started my career, we all got Franklin Covey Planners.
- 13:36That was kind of our I started my career in marketing.
- 13:39We all got planners, and that was you took your planner with you every meeting everywhere you
- 13:45went.
- 13:46You got called into the director's office.
- 13:48You had your planner to write down notes.
- 13:50So my my old school tip is ringing, be prepared, right, on your notes.
- 13:55And so when I when I had my assistance and my team, when they came to my to my office,
- 14:01Where's your notepad?
- 14:02You need to know you have to bring in some notes.
- 14:04You have to out of well, do I need anything?
- 14:06Always be prepared.
- 14:07Just in case I say something, and you you won't be asking me, oh, I don't remember what you
- 14:13said.
- 14:14Always have your notes.
- 14:15So writing down those notes, always have my notepad.
- 14:18That's my tip.
- 14:19Kathy, what's your favorite business book?
- 14:21Well, I don't know about my favorite, but, we get a lot of books.
- 14:26And, I barely have time to read, but the one that I'm reading right now that I'm really into
- 14:31is, start with y by Simon Scenic.
- 14:34And, Just just thinking, and so using this in my coaching, and this is one of the things that
- 14:41a lot of businesses ask about is their people.
- 14:44Their biggest issue is their people and how to get them on board and and all of that.
- 14:48And they're trying to figure out how to create something or say something that resonates with
- 14:52them.
- 14:53And so we talk about this book a lot.
- 14:55I like it.
- 14:56I like it.
- 14:56That's a great book by Simon Senigan.
- 14:58Of course, My favorite book is Disrupt You by Jay Samet.
- 15:02It's one of my favorite books.
- 15:04I read it a year and a half ago, and I bought that, like, probably 50 copies and giving them
- 15:09to people because I what he believes is that if you wanna disrupt the world, start by
- 15:14disrupting yourself.
- 15:16Alright.
- 15:16Well, listen.
- 15:17This has been awesome.
- 15:18Thank you so much to my guests.
- 15:20Thank you all for joining me for this episode of the small pitch tab podcast.
- 15:24If you wanna know more about how to start and grow your small business, head over to small
- 15:28business lady university and sign up for my course, how to sell and market online to get
- 15:33your business going, in the right direction.
- 15:36Thank you all for being here with me tonight.
- 15:38The mission of small business chat is to end small business failure.
- 15:42I'm Melinda Emerson, the small bisley, your host.
- 15:45Till next time, remember this, you never lose in business, either you win or you learn.
- 15:50Aw bless everybody.
- 15:53Thank you for listening to the Small Biz Chat podcast with Melinda Emerson.
- 15:58For more resources and small business success strategies, visit succeed as your own boss.com.
- 16:05Subscribe to this podcast wherever you listen to podcasts and join us next Wednesday.