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047: The Relationship Economy (Part 2)
On this week's podcast, Jess Pischel, Customer Experience Consultant for The DiJulius Group and Dean of the Customer eXperience Executive Academy continues the second part of interviewing John DiJulius on his latest book The Relationship Economy: Building Stronger Customer Connections in The Digital Age. This is part 2 of 2 episodes.
You will learn:
How to dominate the relationship economy
The 5 Keys to training your employees in the art of relationship building
Conversation Never & Always
Resources mentioned:
www.thedijuliusgroup.com…
The skinny
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