Latest / Bloomberg Intelligence / Wendy’s Jumps on Report Trian Offers to Buy for $1.4 Billion
Transcript
- 0:02Speaker 1: Bloomberg Audio Studios. Podcasts.
- 0:05Speaker 2: Radio.
- 0:06Speaker 3: News.
- 0:09Speaker 4: You're listening to the Bloomberg Intelligence Podcast. Catch us live
- 0:13Speaker 4: weekdays at 10 a.m. Eastern on Apple CarPlay and Android
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- 0:19Speaker 4: you get your podcasts or watch us live on YouTube.
- 0:24Speaker 5: Of course, we're keeping an eye on corporate news. And Wendy's,
- 0:26Speaker 5: as John told us earlier, soaring today in trading this morning,
- 0:31Speaker 5: up 14%. Nelson Peltz's try-in fund management offered to buy
- 0:34Speaker 5: out the hamburger chain for about $ 1. 4 billion. Michael Halen,
- 0:38Speaker 5: our senior restaurant and food service analyst, joins us now.
- 0:41Speaker 5: And Michael, is Nelson Peltz right in his argument that
- 0:46Speaker 5: this multi-year turnaround bid will be better completed as a
- 0:50Speaker 5: private company under Tryon Wealth Fund Management's ownership?
- 0:57Speaker 1: Yeah, I think so.
- 0:58Speaker 6: You know, we wrote back, you know, it's been rumored
- 1:01Speaker 6: a couple of times that Nelson Peltz was trying to
- 1:04Speaker 6: get a group together to make a bid for Wendy's
- 1:08Speaker 6: in May. And then most recently in August, you know,
- 1:10Speaker 6: in August, we wrote that we thought the odds were, were, uh,
- 1:14Speaker 6: higher that a deal could get done because, uh, what
- 1:17Speaker 6: the board put in, in place a great management team, CEO,
- 1:20Speaker 6: Bob Wright, um, and CFO Steve Cerullos did a phenomenal
- 1:25Speaker 6: job turning around pop belly, which, uh, eventually, uh, led
- 1:29Speaker 6: to an acquisition, uh, of that sandwich chain. Um, uh,
- 1:35Speaker 6: Bob and Steve now are freed up to make decisions
- 1:40Speaker 6: on a long-term basis, which sometimes is really hard to
- 1:43Speaker 6: do being a public company when you have guys like
- 1:46Speaker 6: me analyzing your results quarterly. So Tryon was patient. The
- 1:53Speaker 6: stock has sold off significantly. The entire sector has sold
- 1:56Speaker 6: off significantly since August. And Tryon's patience seemed to have
- 2:00Speaker 6: paid off here.
- 2:01Speaker 1: I mean, Tryon has been.
- 2:03Speaker 5: Looking into taking over Wendy's several times, because it's been
- 2:06Speaker 5: a longtime shareholder of Wendy's, do we have a sense
- 2:10Speaker 5: of what the playbook is going to be? I mean,
- 2:11Speaker 5: I would imagine that Nelson Peltz and Tryon has kind
- 2:14Speaker 5: of laid it out a couple of times here, and
- 2:16Speaker 5: it's just going to follow through on what it's proposed.
- 2:21Speaker 6: I think this is more a vote of support for
- 2:23Speaker 6: the management team that's in place and not anything new
- 2:27Speaker 6: that Nelson Peltz and Tryon and this investment group is
- 2:31Speaker 6: going to come up with. They have the CEO and
- 2:34Speaker 6: CFO in place. They have the track record. You know,
- 2:38Speaker 6: what they're looking to do is improve the operations first.
- 2:41Speaker 3: Right.
- 2:42Speaker 6: Then improve the quality of the product, improve the everyday value,
- 2:46Speaker 6: improve the marketing, which it's been sad to see. But
- 2:50Speaker 6: the marketing, you know, this is a brand that's historically
- 2:53Speaker 6: had a phenomenal marketing team and has done some amazing,
- 2:58Speaker 6: iconic work.
- 3:00Speaker 1: Ads like, where's the beef? I knew you were going there.
- 3:03Speaker 6: Yeah, and it's really fallen off. It's been kind of
- 3:07Speaker 6: sad to see. So, no, I don't think Nelson Peltier
- 3:11Speaker 6: is going to be in the office daily in Bob
- 3:15Speaker 6: Wright's year.
- 3:16Speaker 1: Mike, I've got to jump in.
- 3:17Speaker 7: This is really about confidence for them. I was in
- 3:19Speaker 7: line for like 15 minutes for a fast food restaurant
- 3:23Speaker 7: the other day. I don't care what the management is.
- 3:26Speaker 7: At the end of the day, it depends on the
- 3:27Speaker 7: pimply-faced kid who's flipping the burger, like whether he's like,
- 3:31Speaker 7: you know, on the ball or not.
- 3:33Speaker 5: And that's if they're flipping the burger versus heating up
- 3:35Speaker 5: in the microwave, which is often what's happening here.
- 3:37Speaker 7: Really?
- 3:38Speaker 3: Yeah.
- 3:38Speaker 7: I did not know that.
- 3:40Speaker 1: Mike, we— Well, I would disagree.
- 3:43Speaker 6: You know, I would completely disagree because you're going to
- 3:46Speaker 6: attract better employees, better GMs, which is the, you know—
- 3:51Speaker 6: Biggest correlation between having a successful restaurant or not is
- 3:55Speaker 6: having an experienced, strong GM. If you have people at
- 4:00Speaker 6: the top where your frontline employees trust, who they trust
- 4:05Speaker 6: and their franchisees trust, right? It's going to make for
- 4:10Speaker 6: happier franchisees who more easily attract good employees that run
- 4:16Speaker 6: a better business. And then from there, once you get
- 4:18Speaker 6: the operations nailed, then you start to improve the food,
- 4:22Speaker 6: you improve the marketing so that when you bring more
- 4:24Speaker 6: people back into the brand, they have a good experience.
- 4:28Speaker 1: He's arguing for the trickle down effect.
- 4:30Speaker 7: No, I want a special phone line where you can
- 4:34Speaker 7: call up, in this case, I guess, Nelson Peltz, and
- 4:36Speaker 7: he actually picks up and you can register your complaint.
- 4:39Speaker 1: You want something like Burger King, right? Because Bloomberg has a.
- 4:42Speaker 5: Story out, Michael Halen, about how the Burger King president
- 4:46Speaker 5: is calling some 40 customers a week in order to
- 4:50Speaker 5: get its comeback bid, make it more successful, this turnaround plan.
- 4:56Speaker 5: Burger King is definitely having a moment, isn't it?
- 5:00Speaker 6: Yeah, and listen, this has been a few years in
- 5:02Speaker 6: the making. Tom Curtis, who you mentioned, the head of
- 5:07Speaker 6: Burger King US, has done a really good job, him
- 5:11Speaker 6: and his team, of picking up where McDonald's is struggling,
- 5:16Speaker 6: picking up some customers from McDonald's. Because earlier this year,
- 5:20Speaker 6: McDonald's CEO took a pretty wimpy bite of a Big Mac,
- 5:25Speaker 6: and Tom Curtis and team really immediately.
- 5:28Speaker 1: Capitalized on that.
- 5:30Speaker 6: Um, you know, but for years they've been, um, you know, the,
- 5:35Speaker 6: the core, the corporate entity restaurant brands has invested hundreds
- 5:39Speaker 6: of millions of dollars into the assets, right? So renovating
- 5:43Speaker 6: the stores. into improving the quality of the product, improving
- 5:46Speaker 6: the marketing, right? Some of these things that Wendy's is
- 5:48Speaker 6: looking to do right now. But Wendy, you know, Burger
- 5:51Speaker 6: King has been doing this for years, and now it's
- 5:53Speaker 6: culminating in very strong, high single-digit same-store sales this year, right?
- 5:58Speaker 6: Like I said, being bolstered by McDonald's slip-ups.
- 6:02Speaker 8: Stay with us. More from Bloomberg Intelligence coming up after this.
- 6:10Speaker 4: You're listening to the Bloomberg Intelligence Podcast. Catch us live
- 6:13Speaker 4: weekdays at 10 a.m. Eastern on Apple CarPlay and Android
- 6:16Speaker 4: Auto with the Bloomberg Business App. Listen on demand wherever
- 6:20Speaker 4: you get your podcasts or watch us live on YouTube.
- 6:23Speaker 9: Let's turn our attention to some company-specific news here.
- 6:27Speaker 8: GE Vernova. This is a company. It's an electric power company.
- 6:31Speaker 9: They design, manufacture, and deliver electric power systems and services worldwide.
- 6:35Speaker 9: that generate power and all that kind of good stuff.
- 6:38Speaker 9: It's a global company. They announced some earnings today, number one.
- 6:41Speaker 9: Number two, they announced that they agreed to pay $ 9
- 6:44Speaker 9: billion to an acquired trench group to bolster its portfolio
- 6:48Speaker 9: of high-voltage power grid equipment.
- 6:51Speaker 7: There you go.
- 6:51Speaker 9: That sounds right up John Tucker's alley when talking about
- 6:55Speaker 9: the grid here. Mustafa Okur joins us here, Senior Industrials Analyst.
- 6:59Speaker 8: For Bloomberg Intelligence.
- 7:00Speaker 9: Mustafa, first talk to us about what did we hear
- 7:03Speaker 9: from GE, Vinova with their earnings first.
- 7:06Speaker 7: Sure.
- 7:07Speaker 10: Thank you for having me. So the earnings were actually
- 7:09Speaker 10: pretty robust, Paul. And both sales and the margins came
- 7:13Speaker 10: above expectations. We attribute that really to really higher priced
- 7:18Speaker 10: gas turbines being shipped out. Those were booked about two
- 7:22Speaker 10: years ago. And now that they've been built and being
- 7:23Speaker 10: shipped out, of course, that brings some operating leverage and
- 7:27Speaker 10: productivity gains as well. And really, that was the big
- 7:30Speaker 10: surprise in 3Q because 3Q usually for that business is
- 7:33Speaker 10: a seasonally weak quarter.
- 7:34Speaker 5: Okay.
- 7:35Speaker 3: Okay.
- 7:36Speaker 5: I'm curious, as with any company these days, how much
- 7:39Speaker 5: of GE Verno's growth is tied to data centers, to
- 7:42Speaker 5: the AI power build-out?
- 7:45Speaker 3: Sure.
- 7:46Speaker 10: So the direct exposure in the gas business is about 20%,
- 7:50Speaker 10: so that leaves 80% to more traditional customers in that
- 7:53Speaker 10: side of the business. But we have to remember that
- 7:56Speaker 10: the big chunk of the power increase or the demand
- 7:59Speaker 10: increase for power in the States, it does go back
- 8:02Speaker 10: to the build-out of data centers. You have some semiconductor
- 8:05Speaker 10: fabs and other factories being built, but really the bulk
- 8:08Speaker 10: of the demand is from data centers. But the direct
- 8:11Speaker 10: exposure is about 20% in the gas business. And then
- 8:14Speaker 10: on the electrification side, this is the grid business where
- 8:16Speaker 10: they put the trench group in, a little over 10%
- 8:20Speaker 10: of the year-to-date bookings appear to be directly tied to
- 8:23Speaker 10: hyperscaler demand.
- 8:25Speaker 9: Mustafa, talk to us about this acquisition they announced. What
- 8:30Speaker 9: is the Trench Group and why is GE Vrnova paying
- 8:32Speaker 9: $ 9 billion to acquire it?
- 8:36Speaker 7: Sure.
- 8:36Speaker 10: So Trench Group, a couple of years ago, was actually
- 8:39Speaker 10: owned by the big rival of GE, Siemens Energy. And
- 8:44Speaker 10: they make components like bushings and coils that go into
- 8:49Speaker 10: a substation or high voltage transmission lines. transformers, these are
- 8:55Speaker 10: basically key equipment that enable the grid, enable stability and
- 9:00Speaker 10: the transmission of power in the grid. The company is
- 9:04Speaker 10: paying nine billion dollars for trench, buying it from a
- 9:07Speaker 10: private equity. They're basically adding about 10% to their electrification
- 9:12Speaker 10: business and to be honest with you it doesn't move
- 9:14Speaker 10: the needle that much initially but we really like the
- 9:17Speaker 10: deal because of its strategic impact. As I said, some
- 9:21Speaker 10: of the components here are really in short supply. So
- 9:24Speaker 10: they're adding both scale and also vertical integration to the company,
- 9:28Speaker 10: securing these critical components.
- 9:31Speaker 5: Do you like the price, the valuation that GE Vernova
- 9:33Speaker 5: is paying for this business?
- 9:37Speaker 10: On the surface, it looks a little bit expensive. Management
- 9:40Speaker 10: has cited the 2028 EBITDA-based multiples 13 times. If you
- 9:46Speaker 10: sort of bring it back to the end of this
- 9:48Speaker 10: year instead, pro forma, it's more like 19 to 20 times.
- 9:52Speaker 10: For an industrial deal, that looks high, but the asset
- 9:55Speaker 10: is very high quality. Trenches growing at mid to high teens.
- 9:59Speaker 10: EBITDA margins are at 35, 36% as opposed to the
- 10:03Speaker 10: current electrification segment EBITDA margin of 20%. So it will
- 10:08Speaker 10: be immediately accretive. And as I said, it does unlock
- 10:11Speaker 10: a lot of things on the strategic side, securing the supplies.
- 10:15Speaker 10: It helps with winning contracts as well.
- 10:17Speaker 9: What is management saying about synergies here? Is this something
- 10:20Speaker 9: that can drive returns here?
- 10:24Speaker 10: On the cost synergies, they appear to be quite small,
- 10:27Speaker 10: so $ 50 to $ 100 million by the end of 2030.
- 10:31Speaker 10: We really think the upside here will be revenue synergies,
- 10:35Speaker 10: which management typically doesn't quantify. But there was an interesting
- 10:40Speaker 10: anecdote from the call. Management said, we have customers who
- 10:44Speaker 10: are specifying specifically trench bushings and the transformers we sell,
- 10:49Speaker 10: as an example. It sounds like this is a premium
- 10:52Speaker 10: asset with sort of very reliable components, and the margins
- 10:57Speaker 10: are definitely there to back up that claim.
- 11:00Speaker 8: Stay with us. More from Bloomberg Intelligence coming up after this.
- 11:07Speaker 4: You're listening to the Bloomberg Intelligence Podcast. Catch us live
- 11:11Speaker 4: weekdays at 10 a.m. Eastern on Apple CarPlay and Android
- 11:14Speaker 4: Auto with the Bloomberg Business App. Listen on demand wherever
- 11:17Speaker 4: you get your podcasts or watch us live on YouTube.
- 11:21Speaker 5: People are still spending, whether you're on the higher end
- 11:24Speaker 5: of the K, of this K-shaped economy, or on the
- 11:26Speaker 5: lower end.
- 11:27Speaker 1: And we see that with Visa's numbers.
- 11:30Speaker 5: Earnings exceeded estimates as consumers both domestically and internationally turn
- 11:34Speaker 5: to these branded cards to make their transactions.
- 11:37Speaker 1: Diksha Ghera joins us now.
- 11:39Speaker 5: Diksha is our global fintech and payments analyst, and she
- 11:42Speaker 5: joins us now from Palo Alto. Diksha, what can you
- 11:44Speaker 5: tell us about what we learned from Visa's latest earnings?
- 11:50Speaker 3: So I think Visa's modest EPS beat and 13% top-line
- 11:54Speaker 3: growth for this quarter, which is, by the way, the
- 11:57Speaker 3: last fiscal quarter for the year, it supports their 2027
- 12:01Speaker 3: guidance as well. And exactly what you pointed out, like
- 12:04Speaker 3: both U.S. discretionary and non-discretionary spending remains strong. Part of
- 12:09Speaker 3: it is driven by higher fuel costs, but retail was strong.
- 12:14Speaker 3: Visa Direct growth was very solid. The FIFA-related spend helped.
- 12:18Speaker 3: Credit was up 11%. Debit is growing 9%. So yeah,
- 12:21Speaker 3: I mean, the general consumer spends were pretty much on track.
- 12:26Speaker 3: But the one thing that really stood out for me
- 12:28Speaker 3: was the value-added services and new flows growths. Value-added services
- 12:33Speaker 3: revenue was up 31% in the fourth quarter, and Visa
- 12:37Speaker 3: direct transaction volume was up 23%. That just tells me
- 12:41Speaker 3: that this is no longer just a tool collection business
- 12:44Speaker 3: on the card swipes, but Visa is really building up
- 12:47Speaker 3: new levers for earnings.
- 12:49Speaker 9: So talk to us about branded cards for Visa. How
- 12:53Speaker 9: does that work in their business? What's their strategy there?
- 12:57Speaker 3: Yeah, so Visa is actually trying to put an overlay
- 13:00Speaker 3: of a card network over all, any and every type
- 13:03Speaker 3: of transaction. So, I mean, of course, you mentioned the
- 13:06Speaker 3: branded business, but I think the new lever around there
- 13:09Speaker 3: is the whole agentic, AI agentic commerce. And I think...
- 13:13Speaker 3: CEO Ryan McInerney specifically addressed that topic during the call,
- 13:17Speaker 3: and they framed it as not like a distant speculative trend,
- 13:21Speaker 3: but actually it's the next moat for Visa, and we
- 13:24Speaker 3: agree with that view. So basically, Visa's creating rules and
- 13:27Speaker 3: protocols around how agentic transactions will happen. And that could
- 13:32Speaker 3: become a significant mode. So they will identify if the
- 13:35Speaker 3: AI pinging a merchant is a bot or is it
- 13:38Speaker 3: an authorized agent? Is it your agent or is it
- 13:41Speaker 3: some rogue agent? And what is it permission to do?
- 13:44Speaker 3: Like how much money can it spend? And if there's
- 13:46Speaker 3: a conflict, how does that happen? So that's an area
- 13:49Speaker 3: where Visa has been focusing a fair bit. And on
- 13:52Speaker 3: the same front, like we think B2B would be the
- 13:55Speaker 3: area where we'll see faster growth in agentic commerce. Consumer
- 13:59Speaker 3: shopping obviously generates a lot of headlines. But in case
- 14:02Speaker 3: of B2B spending, where commercial flows is something that Visa
- 14:05Speaker 3: has targeted for a while now, that's a more controlled environment.
- 14:09Speaker 3: That's a more controlled context. So that's where we see
- 14:13Speaker 3: that evolving much faster.
- 14:16Speaker 5: Diksha, do the midterm elections pose any kind of threat
- 14:19Speaker 5: to Visa, to MasterCard, to any companies tied up in
- 14:23Speaker 5: the credit card industry?
- 14:26Speaker 3: Yeah, see, Scarlett, we've seen some bit of impact from
- 14:30Speaker 3: the Europe de minimis. So there is a political angle,
- 14:33Speaker 3: like our political impact there. But I think the broader
- 14:37Speaker 3: question will again boil down to how long and how
- 14:40Speaker 3: resilient does consumer spending remain? And that was also a
- 14:44Speaker 3: theme that we were particularly interested in, like, what is
- 14:47Speaker 3: the level of confidence that we have that these pending
- 14:50Speaker 3: patterns will remain in the fiscal 2027 for Visa or
- 14:54Speaker 3: in the calendar 2027 coming for here? That's something that
- 14:58Speaker 3: time will tell.
- 15:01Speaker 9: Diksha, what's the key thing here, Visa versus Amex? How
- 15:05Speaker 9: do investors kind of differentiate between those two?
- 15:09Speaker 3: So Amex is more of a credit play, given the
- 15:14Speaker 3: fact that they underwrite their own credit. Visa traditionally has
- 15:18Speaker 3: always been a play on toll collection, on volumes, on scale,
- 15:23Speaker 3: given that they're an open network and all the banks
- 15:27Speaker 3: and issuers kind of can use that network. So that's
- 15:31Speaker 3: how we would position Visa differently versus Annex. There is
- 15:35Speaker 3: no credit risk in this. And also, I think Visa,
- 15:39Speaker 3: as I mentioned, they've built a very strong competitive moat
- 15:43Speaker 3: on agentic commerce. So that's like a wild card that
- 15:46Speaker 3: could actually position Visa in a very strong position if
- 15:50Speaker 3: agentic commerce scales, given all the big AI companies are
- 15:53Speaker 3: kind of pushing out and Muse showed that commerce was
- 15:57Speaker 3: the biggest use case that Meta's customers were using it for.
- 16:02Speaker 8: Stay with us. More from Bloomberg Intelligence coming up after this.
- 16:09Speaker 4: You're listening to the Bloomberg Intelligence podcast. Catch us live
- 16:13Speaker 4: weekdays at 10 a.m. Eastern on Apple CarPlay and Android
- 16:16Speaker 4: Auto with the Bloomberg Business app. Listen on demand wherever
- 16:19Speaker 4: you get your podcasts or watch us live on YouTube.
- 16:24Speaker 5: This is Bloomberg Intelligence with Paul Sweeney, Scarlett Fu and
- 16:26Speaker 5: John Tucker.
- 16:27Speaker 1: We are streaming live on YouTube.
- 16:29Speaker 5: We are reporting from the Bloomberg Interactive Broker Studio in
- 16:33Speaker 5: Midtown Manhattan. We got the Anthropic S1 filing that sets
- 16:37Speaker 5: us up for the IPO later on this month. It
- 16:40Speaker 5: was long awaited and people have had a field day
- 16:42Speaker 5: going through. the filing, looking at all the potential risks.
- 16:46Speaker 5: I want to bring in Gautam Mukunda. He is a
- 16:48Speaker 5: lecturer at the Yale School of Management. He is also
- 16:50Speaker 5: a contributor to Bloomberg Opinion for his thoughts on what
- 16:53Speaker 5: he saw. Because, Gautam, there's one thing in that S-1
- 16:56Speaker 5: filing where Anthropic is warning investors that it's advocacy, outspoken
- 17:01Speaker 5: advocacy for AI safety could make it a target of
- 17:05Speaker 5: government retaliation. And this really shows just the degree of
- 17:10Speaker 5: government-related risk to its business, its future business as well.
- 17:14Speaker 5: How do you think through something like this, given that
- 17:16Speaker 5: this is such a big, big player now in the
- 17:19Speaker 5: AI economy?
- 17:21Speaker 1: Yeah, it's really striking.
- 17:22Speaker 2: And I'll say, and it's not just that it's a
- 17:24Speaker 2: target for government retaliation. It's that big chunks of the industry,
- 17:28Speaker 2: which are far more leaning forward and far less more
- 17:32Speaker 2: willing to accept AI risk and judging by the S1
- 17:37Speaker 2: and are not actually competing with Anthropic all that well
- 17:40Speaker 2: on even terms, it also generates hostility from the industry
- 17:43Speaker 2: towards Anthropic from those people as well. So they get
- 17:46Speaker 2: sort of doubled up as a target. I think it's
- 17:49Speaker 2: very real, and their behavior only makes sense if you
- 17:52Speaker 2: think back to the founding history of Anthropic, which is
- 17:56Speaker 2: people who left OpenAI because they just thought that this
- 17:58Speaker 2: was not being managed responsibly, and the risks were so
- 18:02Speaker 2: high that they had to found their own company to
- 18:04Speaker 2: do it. You know, you can disagree with their approach
- 18:07Speaker 2: and their strategy and whether this race to the top
- 18:09Speaker 2: thing is working for them. I have some mixed feelings
- 18:12Speaker 2: about that. But the sincerity of that is real. And
- 18:14Speaker 2: I think that they really are sort of coming out
- 18:16Speaker 2: and saying, like, we don't have a choice. We have
- 18:18Speaker 2: to say this, even though we're accepting those risks. And
- 18:20Speaker 2: if you're not comfortable with that, you should invest with
- 18:22Speaker 2: someone else.
- 18:23Speaker 9: Staying on the AI theme, Gautam, in a recent note,
- 18:25Speaker 9: you say companies need to put effort into protecting innovation
- 18:29Speaker 9: from AI.
- 18:30Speaker 7: What do you mean by that?
- 18:32Speaker 2: Yeah, so I think this is one of these, the
- 18:34Speaker 2: more I see the way people are thinking about using
- 18:37Speaker 2: these tools in their business processes, and it's quite fascinating, right?
- 18:41Speaker 2: One of the things that you're seeing a lot of
- 18:43Speaker 2: is this idea that we can take humans who are
- 18:45Speaker 2: quirky and variant and expensive and replace them with AI
- 18:49Speaker 2: systems that can do the same things, but do them
- 18:52Speaker 2: less expensively, and even more importantly, do them uniformly, right?
- 18:56Speaker 2: Like just do them the same, the right way over
- 18:58Speaker 2: and over and over again. I think back to a
- 19:00Speaker 2: previous sort of business wave of transformation, Six Sigma, and
- 19:04Speaker 2: one of the things management, which had sort of made
- 19:07Speaker 2: the same promise, right? And one of the things management
- 19:09Speaker 2: researchers discovered about companies that adopted these sorts of approaches
- 19:13Speaker 2: was that they got more productive and more efficient, but
- 19:16Speaker 2: in many ways they got less innovative. And they got
- 19:20Speaker 2: less innovative because what these processes do is they squeeze
- 19:23Speaker 2: variants out of the system. If you are manufacturing widgets,
- 19:27Speaker 2: that's a really good thing because it means that you
- 19:29Speaker 2: stop discarding badly manufactured widgets. But there are lots of
- 19:32Speaker 2: other places where variance is what lets you innovate, right?
- 19:36Speaker 2: It lets you sort of wander around and try new things,
- 19:38Speaker 2: sometimes even by accident. And so the less variance you have,
- 19:41Speaker 2: the less innovative you get. And this was sort of
- 19:43Speaker 2: the counterintuitive but actually often worse, you know, where the
- 19:48Speaker 2: disease became– the cure became worse. than the disease, where
- 19:51Speaker 2: the lack of innovation cost more than the Six Sigma
- 19:53Speaker 2: approach saved.
- 19:55Speaker 5: What does it mean for a company that's very much
- 19:57Speaker 5: in the build-out of AI infrastructure, like a Microsoft, for instance?
- 20:02Speaker 5: We keep talking about the news, how Microsoft is offering
- 20:05Speaker 5: buyouts or reportedly will offer buyouts to about 60,000 workers.
- 20:09Speaker 5: That's a quarter of its total staff. And of course,
- 20:11Speaker 5: this is as part of its efforts to trim costs
- 20:13Speaker 5: and retool its workforce for the AI era. We're talking
- 20:16Speaker 5: about a much leaner and meaner, potentially, Microsoft down the road.
- 20:22Speaker 5: What does that mean for its ability to provide solutions
- 20:25Speaker 5: to enterprises if it's going to put all its eggs
- 20:27Speaker 5: in the AI basket and reduce the number of people
- 20:30Speaker 5: who can come up with those innovative solutions, think creatively,
- 20:34Speaker 5: think outside the box, all of that.
- 20:36Speaker 2: Yeah, so think about that as it's a two-sided problem, right?
- 20:39Speaker 2: So on the terms of like, oh, they're doing the build-out,
- 20:42Speaker 2: what this is a caution for is kind of like
- 20:44Speaker 2: their customers, right? Not that you shouldn't use these tools,
- 20:46Speaker 2: but that you need to think really carefully about how
- 20:49Speaker 2: you use these tools and you protect the innovation part
- 20:52Speaker 2: of your business from that.
- 20:53Speaker 1: But for Microsoft that's.
- 20:54Speaker 2: Doing what you're describing, the internal sort of re-engineering, I'm
- 20:59Speaker 2: going to be really curious to see how this works
- 21:00Speaker 2: out because previous companies that have tried this experiment, they
- 21:03Speaker 2: have generally walked back from the cliff, right, or found
- 21:06Speaker 2: that it was not useful. We had that wave of
- 21:08Speaker 2: stories that came out of Facebook where they did something
- 21:10Speaker 2: similar and they were planning this huge, you know, huge
- 21:13Speaker 2: cutbacks of the company, things like that. And they just
- 21:16Speaker 2: found that it wasn't working. And they had to back off,
- 21:18Speaker 2: you know, they started the cutbacks and then backed off.
- 21:21Speaker 2: There's no doubt in my mind that people enabled with
- 21:26Speaker 2: these tools are going to be able to do things
- 21:28Speaker 2: that you couldn't do without them and vastly more productivity.
- 21:31Speaker 2: That is true in my own personal workflow every day.
- 21:34Speaker 2: But at scale, I'm quite confident we don't know how
- 21:36Speaker 2: to do that yet. And when I look at what
- 21:39Speaker 2: Microsoft is doing, I'm like, either you have figured it
- 21:41Speaker 2: out and not told the rest of us, or you
- 21:43Speaker 2: are making an extraordinarily high leverage bet that you will
- 21:47Speaker 2: figure it out on the fly and you won't regret
- 21:49Speaker 2: losing these people who, after all, have built this astonishingly
- 21:52Speaker 2: profitable business for you.
- 21:54Speaker 9: And Gotham, the next person that comes in this studio
- 21:57Speaker 9: and tells me AI is not going to take jobs away,
- 21:59Speaker 9: I'm just going to punch him in the nose because,
- 22:01Speaker 9: I mean, if Microsoft, Microsoft, you would think that they
- 22:05Speaker 9: have their business buttoned down more than anybody. If they're
- 22:09Speaker 9: saying 25% of their workforce may not be needed, that
- 22:12Speaker 9: is just, we've never seen that.
- 22:14Speaker 2: No, we aren't. And so, like I said, Paul, it's
- 22:17Speaker 2: just a really complicated question, right? I mean, we keep
- 22:20Speaker 2: seeing these announcement of layoffs. It's obvious, like, even if
- 22:22Speaker 2: I talk to my friends who are computer engineers, they'll
- 22:24Speaker 2: say it's a lot harder to get jobs. But if
- 22:26Speaker 2: we look at the macro numbers, unemployment for software engineers
- 22:29Speaker 2: is just, you know, it's not high, right? Like, these
- 22:32Speaker 2: people are mostly still have employment. So, right now, I
- 22:35Speaker 2: think what you're seeing is a lot of fear and
- 22:37Speaker 2: seeing a lot of potential and a lot of transferal.
- 22:40Speaker 2: But The argument that AI is not going to take jobs, sure,
- 22:45Speaker 2: over a 20-year time horizon, I'm comfortable with that. I'm
- 22:50Speaker 2: not sure that's right, but it sounds totally plausible to me.
- 22:53Speaker 2: But there's a lot of transition that happens in that
- 22:55Speaker 2: 20-year time horizon, and that can really suck for you.
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