Latest / Becker’s Healthcare Podcast / Leading Rural Healthcare Through Change and Transformation with Shane Sanborn

Transcript

Leading Rural Healthcare Through Change and Transformation with Shane Sanborn · Becker’s Healthcare Podcast

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  - Just five years ago, a big portion of
• 0:04
  - what's now being done in ambulatory surgery centers
• 0:07
  - wasn't considered outpatient work. The cases have changed,
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  - the tech has changed, the patient expectations have
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  - changed, and the leaders who are thriving are
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  - the ones who saw it coming.
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  - Becker's twenty third annual Spine Orthopedic and Pain
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  - Management Driven ASC Conference
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  - exists for exactly that kind of forward looking
• 0:25
  - practitioner.
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  - Here, Becker's hosts more than 1,000 attendees, 275
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  - physician and ASC speakers, and three days of
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  - sessions that move between the clinical, the operational,
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  - and the strategic, and the CME credits to
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  - show for
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  - it. Join us June eleventh through the thirteenth
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  - at the Swiss Hotel in Chicago, and come
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  - ready to think about what's next. Register on
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  - our events page at beckershospitalreview.com
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  - by clicking on the events tab in the
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  - upper right.
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  - This is Gracelyn Keller with the Becker's Healthcare
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  - Podcast, and we are recording live at the
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  - first ever rural health summit. And I'm currently
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  - joined by Shane Sanburn, who is the chief
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  - executive officer at Shoshone Medical Center. So, Shane,
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  - thanks for being here. I'll have you briefly
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  - introduce yourself, and tell us a little bit
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  - more about your role and the scope of
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  - your organization, including what is currently commanding most
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  - of your attention and time as a leader.
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  - Yeah. Thank you, Grace, for having me. I'm
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  - excited to be here at the, first ever
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  - rural health care leadership conference that Beggars is
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  - putting on.
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  - Yeah. So I am the CEO of Shoshone
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  - Medical Center. It's a 25 bed critical access
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  - hospital. We have rural health clinics as well.
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  - We're located in Kellogg, Idaho,
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  - and we service Shoshone County, which is about
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  - 14,000
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  - residents.
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  - And it has a population density of about
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  - five people per square mile. So it is
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  - rural, but not as rural as maybe some
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  - other parts of the country. And, really, what's
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  - commanding most of our time and attention right
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  - now
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  - is aligning
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  - community and hospital needs with the rural health
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  - transformation funds,
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  - to be able to,
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  - really help,
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  - form resources around those needs.
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  - And in a year marked by rapid change,
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  - what recent decisions or pivots required the most
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  - leadership conviction from you, particularly when it came
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  - to aligning people resources or capabilities?
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  - Yeah. One of the biggest lessons this year
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  - was leading through uncertainty and change while keeping
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  - my leadership team aligned. In rural health care,
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  - things can shift quickly, so identifying resources,
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  - partnerships,
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  - and operational needs early became critical for us.
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  - It required conviction because we had to move
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  - forward without having every answer upfront.
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  - I did learn people
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  - handle change better when there's communication,
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  - transparency,
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  - and a clear mission behind the decisions made.
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  - How do these situations challenge your assumptions,
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  - and what do they change about how you
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  - approach decision making talent or organizational readiness?
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  - Well, it reinforced that waiting for perfect information
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  - is no longer realistic.
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  - Today, readiness is about agility, having adaptable leaders,
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  - trusted partnerships, and a strong culture already in
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  - place.
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  - It also reminded me how important the right
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  - people are.
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  - I think strong teams can navigate uncertainty together
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  - when there's trust and alignment.
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  - Definitely.
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  - And shifting gears a little bit, when you
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  - think about the forces reshaping health care right
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  - now, where do you believe leaders need to
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  - be more decisive, especially while balancing speed, risk,
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  - and having the right teams?
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  - Yeah. I believe leaders need to be more
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  - decisive around transformation.
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  - Health care is
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  - changing quickly through reimbursement pressures,
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  - workforce shortages,
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  - and technology shifts.
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  - So
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  - organizations
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  - need to be willing to ask hard questions
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  - about sustainability,
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  - partnerships, and future care models really before
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  - circumstances
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  - force reactive decisions.
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  - And wrapping up our conversation,
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  - as uncertainty has become the norm, what leadership,
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  - habit, or mindset has been most critical in
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  - keeping your organization and your people moving forward?
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  - Yeah. For me, it's been remaining calm, transparent,
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  - and mission focused.
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  - People don't expect leaders to have
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  - every answer, but they do expect consistency,
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  - communication,
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  - and direction.
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  - I believe
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  - uncertainty
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  - cannot become paralysis.
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  - Leaders still need to move their organizations
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  - forward while supporting their teams through change.
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  - Well, Shane, thank you so much for joining
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  - me today on the Becker's HealthCare podcast. Again,
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  - we are recording live at the first ever
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  - rural health summit. Thank you. Thank you.