Latest / Brian Thomas / Tech Friday w/ Dave Hatter - Sponsored by Intrust IT - 1/9/2026

Transcript

Tech Friday w/ Dave Hatter - Sponsored by Intrust IT - 1/9/2026 · Brian Thomas

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  Speaker 1: Welle on Pettybock carc Detalkstation, intrust it dot com. If
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  Speaker 1: you have a business, I know you have computers, you
• 0:05
  Speaker 1: need interest I to help you out with any complications, problems,
• 0:08
  Speaker 1: best practices, the man for the job and his team,
• 0:11
  Speaker 1: Dave hat Or from Interest to It joining the program
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  Speaker 1: every Friday, and welcome back, Dave. It's a pleasure having
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  Speaker 1: you on. I'd love this segment, so informative it is.
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  Speaker 1: And a happy new year to you and the crew
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  Speaker 1: at intrust.
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  Speaker 2: Brian, always good to be here. I'm happy to be back.
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  Speaker 3: Happy new year to you and Joe and all your listeners,
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  Speaker 3: and hopefully we'll continue to do some good out there
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  Speaker 3: in twenty twenty six.
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  Speaker 1: Yeah. Man, if you're talking the truth that you talk,
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  Speaker 1: it's all good as long as people pay attention to it,
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  Speaker 1: and you know real quick. I know wal Martin Kroger
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  Speaker 1: now scanning your ID before you get alcohol, and we
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  Speaker 1: can get to that. I just want to shout out
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  Speaker 1: I saw this article and I printed out specifically to
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  Speaker 1: bring it up to you because I know you hate
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  Speaker 1: Google Chrome and you never use it and recommend people
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  Speaker 1: don't use it. Security researchers apparently uncovered some Chrome extensions
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  Speaker 1: that have been stealing user names, passwords, card details, personal information, cookies,
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  Speaker 1: at et cetera from people's browsing behavior. That's a giant
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  Speaker 1: red flag. Now they say they remove these extensions from
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  Speaker 1: the availability, but the damage apparently has been done for
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  Speaker 1: a lot of people. Password stealing, that's a real, real,
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  Speaker 1: real problem and concern.
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  Speaker 2: It is.
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  Speaker 3: And the cookies are an even bigger problem potentially because
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  Speaker 3: once you log into a website. One of the main
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  Speaker 3: reasons why cookies were created, Brian so, cookie is a
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  Speaker 3: small file that gets stored on your device, your phone,
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  Speaker 3: your computer, whatever, as you interact with a website, not
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  Speaker 3: only so it can track you, but also once you've
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  Speaker 3: logged in and it's verified your identity, it tells it
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  Speaker 3: creates a cookie so that you don't have to keep
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  Speaker 3: logging in over note, so that cookie keeps getting sent
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  Speaker 3: back to the website to say, this is Brian Thomas,
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  Speaker 3: Does that make sense?
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  Speaker 1: It does, so, I especially delete mind.
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  Speaker 3: Whether that's a I encourage folks to do that as well.
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  Speaker 3: But I'll get to that. So, first off, this isn't
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  Speaker 3: necessarily a Chrome problem. I think the main reason they
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  Speaker 3: counted it in terms of Chrome has Chrome is still
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  Speaker 3: the number one browser out there. You know, any browser,
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  Speaker 3: any modern popular browser, Chrome, Firefox, Brave, Edge, whatever, allows
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  Speaker 3: you to use extensions, which are essentially software you can
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  Speaker 3: plug into the browser to extend its capability, something like
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  Speaker 3: EFF's privacy Brancher which helps tamp down cookies, or Honey
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  Speaker 3: which is a thing that helps you find coupons.
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  Speaker 2: Right.
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  Speaker 3: A lot of people will use these extensions because it
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  Speaker 3: creates additional capabilities above and beyond what the browser can
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  Speaker 3: do on its own. So extensions and the in and
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  Speaker 3: of their own right are not a bad thing, and
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  Speaker 3: in fact, it can be a really good thing. You know,
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  Speaker 3: if you have a password manager, usually that password manager
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  Speaker 3: will have a browser extension, so when you go to
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  Speaker 3: log into a website, it will recognize the website interface
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  Speaker 3: with the password manager through the extension and allow you
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  Speaker 3: to enter your credentials.
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  Speaker 2: Right.
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  Speaker 3: So extensions on their own aren't bad. And again, you
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  Speaker 3: can get extensions for just about every browser. Not every
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  Speaker 3: extension is available on every browser, but the real There's
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  Speaker 3: two key points here. First off, it goes back to
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  Speaker 3: something you and I have discussed now for over ten years.
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  Speaker 3: If you just go out and download some software right
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  Speaker 3: just because it's in the Apple Store or the Google Store,
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  Speaker 3: or you found a good review online or something and
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  Speaker 3: you download it, whether it's a browser extension, an app
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  Speaker 3: for your phone, or whatever. Unless it's coming from a credible,
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  Speaker 3: reputable source, and unless you have thoroughly vetted it, you
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  Speaker 3: could very well find yourself in a case like this,
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  Speaker 3: whether it's a bogus app collecting your data or that's
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  Speaker 3: basically spyware, or an extension like this, if it is
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  Speaker 3: not thoroughly vetted, if you can't trust it, if it's
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  Speaker 3: not coming from a known, reputable source, you run the
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  Speaker 3: risk of having this at best a lot of tracking
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  Speaker 3: and surveillance. At worst, it's essentially spyware running in your computer,
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  Speaker 3: stealing your insensitive data like passwords and so forth. So
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  Speaker 3: the real the short answer is, while extensions aren't bad,
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  Speaker 3: you should have the least number of them possible, just
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  Speaker 3: like apps, and you need to do your homework and
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  Speaker 3: vet them carefully. I mean, I have several browser extensions,
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  Speaker 3: but they're all privacy related. They all come from sources
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  Speaker 3: idea trust and have vetted. So yeah, if you have
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  Speaker 3: extensions installed in Chrome or any browser, you should take
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  Speaker 3: a look at this article, and you should be very
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  Speaker 3: judicious and how you download these things, install them and
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  Speaker 3: use them because it could put you at significant risk.
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  Speaker 1: Right. And the article which was reported on Fox News
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  Speaker 1: Kurt Newtsom, if you've got it, will you add that
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  Speaker 1: to your LinkedIn page? So people, because they give you
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  Speaker 1: specific instructions on how to check for this and how
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  Speaker 1: to get rid of it and reconfigure your Chrome browser
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  Speaker 1: if you're stupid enough to use it. I suppose Dave
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  Speaker 1: to make sure that you're safe, So we add that one. Yes, wonderful.
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  Speaker 3: I will throw that in the list because it's people
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  Speaker 3: need to understand this in general, and then these specific
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  Speaker 3: issues for sure.
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  Speaker 1: Yep, absolutely, let's pause. I thank you for indulging me
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  Speaker 1: on that one, because that was a giant red flag.
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  Speaker 1: And I know Chrome is a thorn in your side,
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  Speaker 1: so hold on, we'll come back. We'll talk about cool
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  Speaker 1: gadgets and the FBI, common frauds and scams, and maybe
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  Speaker 1: a word or two on why you're getting carted at
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  Speaker 1: Kroger for buy and eye when alcohol when they clearly
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  Speaker 1: can tell you're sixty years old. First word for plumb tight,
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  Speaker 1: plumbing and plumbing done.
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  Speaker 2: Right.
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  Speaker 1: The folks at plumb tight outstanding they are. That's why
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  Speaker 1: they enjoy a plus with a better business beer, because
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  Speaker 1: they know you deserve better and deliver on better. Here
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  Speaker 1: if fifty five kre CD talk station. Happy Friday, Tech Friday,
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  Speaker 1: Dave Hatter. Thanks to intrust it, dot coms Day's company.
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  Speaker 1: Accord to the business Career, they're the best in the
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  Speaker 1: business when it comes to your business computer needs. Dave Hatter,
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  Speaker 1: Let's talk about cool gadgets real quick. I know you
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  Speaker 1: brought up the idea about Walmartin and Kerve being forced
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  Speaker 1: to check your IDs, and I've been carded at Kroger
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  Speaker 1: buying beer, which always cracks me up because I clearly
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  Speaker 1: am over the age of twenty one. But it's a
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  Speaker 1: new law that forces to.
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  Speaker 3: Do that, right, There's a new law in Utah that's
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  Speaker 3: forcing basically anyone that's selling alcohol to do this. Here locally,
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  Speaker 3: some retailers have started doing it.
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  Speaker 2: You know. My issue with it.
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  Speaker 3: Really boils down to the fact that, ultimately, do you
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  Speaker 3: trust these retailers, especially some small mom and pop shop
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  Speaker 3: if they have to actually scan your ID to store
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  Speaker 3: that data in a way that won't be leaked stolen
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  Speaker 3: or you know, elsewise breached somehow. So yeah, I'm I'm
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  Speaker 3: not a big fan of this. I can tell you
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  Speaker 3: here locally, I would not buy booze or anything else
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  Speaker 3: that they want me to scan my ID from that,
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  Speaker 3: I would go elsewhere. Apparently, again, it's a state wide
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  Speaker 3: law in Utah.
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  Speaker 2: I don't know.
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  Speaker 3: What the rationale is for why they think they need
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  Speaker 3: this law. Again, you can just show someone your ID
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  Speaker 3: and they can eyeball it, and you know, look at
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  Speaker 3: a calendar on the wall or whatever where you see
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  Speaker 3: the signs you must be this age that the idea
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  Speaker 3: that we're going to give that kind of sensitive data
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  Speaker 3: like a driver's license number to just any old random place,
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  Speaker 3: totally against it. And one last thing, Brian, you know
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  Speaker 3: you mentioned de leach your cookies kind of closing out
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  Speaker 3: that last segment.
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  Speaker 2: I agree that's a good idea.
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  Speaker 3: In most browsers, you can go in and you can
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  Speaker 3: manually if you go into like the privacy and security
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  Speaker 3: settings to leach your cookies. You can also set your
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  Speaker 3: browser up so that we'll just automatically delete them every
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  Speaker 3: time it closes. Now, that will cause some inconvenience. You'll
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  Speaker 3: have to log in the websites again and that sort
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  Speaker 3: of thing, because those cookies get deleted.
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  Speaker 2: But it's a good idea to get rid of them.
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  Speaker 1: And then, brother, it's really easy to do too. If
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  Speaker 1: I can figure it out, anybody can. All Right, a
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  Speaker 1: consumer electronics show apparently it's a huge, huge event. What
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  Speaker 1: do you eyeball on at the computer electronics show? That's cool,
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  Speaker 1: Dave Hatter?
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  Speaker 3: So, yeah, the Computer Electronics Show happens this time each
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  Speaker 3: year out in Vegas. It is a big event. You
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  Speaker 3: usually get a huge turnout for this. It runs the
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  Speaker 3: whole week and you know, all the major vendors making
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  Speaker 3: anything tech related typically show up.
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  Speaker 2: That's consumer oriented, right again.
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  Speaker 3: This is this is all stuff that's focused on consumers
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  Speaker 3: as opposed to more industrial enterprise type stuff. But increasingly,
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  Speaker 3: as everything becomes digital and as everything has software embedded
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  Speaker 3: in it, you now are in a situation where there's
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  Speaker 3: a lot of overlap between the two. You know, Brian,
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  Speaker 3: you know when you say cool stuff, you know there's
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  Speaker 3: some new TV technology out there.
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  Speaker 2: Micro RGB TVs.
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  Speaker 3: TVs obviously keep getting bigger and bigger and bigger in
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  Speaker 3: terms of their screens, while the actual you know, width
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  Speaker 3: and depth gets smaller and smaller, they get lighter, the
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  Speaker 3: quality of the screens continue to go up. Yeah, it'll
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  Speaker 3: be interesting to see because you know, I know some
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  Speaker 3: folks now that have like one hundred inch TVs relatively
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  Speaker 3: inexpensive and have amazing pictures, right, So the wall.
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  Speaker 1: Space to put something like that, I mean, like in
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  Speaker 1: our living room, for example, the biggest TV that you
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  Speaker 1: can fit in there is like, what a fifty inch TV.
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  Speaker 1: That's it. I don't have any other space. I'm sure
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  Speaker 1: as hell wouldn't want a hundred inch thing hanging over
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  Speaker 1: my fireplace or whatever. So I'm waiting for the technology
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  Speaker 1: that has a high resolution four K, five K whatever.
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  Speaker 1: That's sort of an old school you know, pulled down
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  Speaker 1: kind of like we used to use with the slide
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  Speaker 1: projector kind of deal.
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  Speaker 2: It's funny you mentioned that, Brian.
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  Speaker 3: I can remember back in the day there was this
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  Speaker 3: really high end stereo store up in Columbus and they
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  Speaker 3: had like a screen that came down like a projector
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  Speaker 3: screen or a movie screen that came down out of
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  Speaker 3: the ceiling, you know, with a projector. It was like
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  Speaker 3: insanely expensive at the time dollars. And yeah, the picture
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  Speaker 3: quality was nowhere near as good as what you're getting
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  Speaker 3: out of these monern TVs. So it'll be interesting to
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  Speaker 3: see where that goes. Foldable phones is another big thing.
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  Speaker 3: I don't really understand the attraction of this. I mean,
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  Speaker 3: I understand why if you could have a larger device
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  Speaker 3: that could fold up, you know, potentially it would be
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  Speaker 3: more convenient to work on. You know, the issue I
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  Speaker 3: always run into with people who are so bound to
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  Speaker 3: their phones is, you know, even if the thing could
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  Speaker 3: unfold to twice the size, or maybe even three times
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  Speaker 3: the size, it still doesn't have like a full size
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  Speaker 3: key Yeah, you can use on screen keyboard. Maybe I'm
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  Speaker 3: gonna since I typically have a computer with me all
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  Speaker 3: the time. Anyway, you know, I don't want to work
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  Speaker 3: on a phone. I don't want to. I want to
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  Speaker 3: have a full sized keyboard. I want to have a
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  Speaker 3: full sized screen or screen. So, you know, the foldable
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  Speaker 3: phone thing, I get it to an extent, but you
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  Speaker 3: know that's that's sort of taken off of course. AI.
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  Speaker 3: You can't have a conversation now without AI in it.
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  Speaker 3: Robots and the Internet of Things. My issue with all
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  Speaker 3: these robots, Brian, You know, first off, I'm not convinced
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  Speaker 3: that most of them are capable of doing anywhere near
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  Speaker 3: what the hype claims they can do, especially out in
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  Speaker 3: the wild. And then secondarily, think about this for a second.
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  Speaker 3: You and I have been discussing the Internet of Things
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  Speaker 3: and the privacy and security problems they create for a
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  Speaker 3: long time. You know, anything that's got software in it,
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  Speaker 3: anything that's quote smart, quote unquote is vulnerable.
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  Speaker 2: And we see this over and over.
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  Speaker 3: Again, whether it's AI toys, whether it's ring doorbells, nests, thermostats,
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  Speaker 3: pick pick your thing. You know, in most cases, the
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  Speaker 3: vendor isn't providing software updates after a certain period of time,
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  Speaker 3: just automatically putting you at risk. People don't know how
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  Speaker 3: to configure this stuff. And now you're potentially going to
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  Speaker 3: have some kind of robot that's got microphones and cameras
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  Speaker 3: in it doing things moving around inside your place. I mean,
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  Speaker 3: you know, we've talked before about like the rumba, where
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  Speaker 3: somehow people photos of people on the toilet were uploaded
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  Speaker 3: to the Internet thanks to their rumba. So I understand
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  Speaker 3: the cool factor of some of this stuff, but I
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  Speaker 3: can tell you, for me, there is not a chance
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  Speaker 3: I would have any of this stuff in my home,
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  Speaker 3: simply because it's incredibly immature and it is a giant
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  Speaker 3: privacy and security dumpster fire. For the most part, most
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  Speaker 3: of this stuff is coming from China. We've seen our
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  Speaker 3: own government warned now about backdoors and software backdoors in
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  Speaker 3: the power grid through solar panels and so forth. Almre
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  Speaker 3: Lucky from ANDROL, the founder of ANDROL, talked recently about
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  Speaker 3: how you've seen, you know, chips the size of a
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  Speaker 3: grain of sand that potentially have back doors that would
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  Speaker 3: allow someone to if nothing else, surveil you, but potentially
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  Speaker 3: taking the device over. So you know, self driving cars
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  Speaker 3: is on this list.
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  Speaker 2: Again.
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  Speaker 3: I see all the stats about self driving cars and
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  Speaker 3: how they're better than humans and so forth. I'm just
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  Speaker 3: going to tell you, as a guy who's written a
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  Speaker 3: lot of software and created a lot of bugs, none
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  Speaker 3: of which were ever intention I'm not riding in any
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  Speaker 3: fully autonomous car anytime in the near future, not only
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  Speaker 3: because I just simply don't trust the tech because it
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  Speaker 3: could be taken over remote Yeah, that's been well documented.
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  Speaker 1: Yeah, I'm this well, we have protesters and webinized automobiles themselves,
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  Speaker 1: and if some evil actor out there Chinese Communist Party
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  Speaker 1: wants to take over a vehicle and it's got some
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  Speaker 1: backdoor they could do that. Let's put an exclamation point
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  Speaker 1: on that. Let's move. Let's pause for a when we'll
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  Speaker 1: bring Dave back and talk about some common frauds and scams.
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  Speaker 1: The FBI is alerting us too. That's why we have
• 12:31
  Speaker 1: Dave Hatter and you have you find Dave Hatter for
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  Speaker 1: your business computer needs. Over to the fraud, the FBI
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  Speaker 1: dot gov website announced some common frauds and scams twenty
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  Speaker 1: twenty six. These fraud and scam ideas aren't going to
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  Speaker 1: go away, or that's why we have you day. Let's
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  Speaker 1: talk about some of these what's on the hit list.
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  Speaker 3: Yeah, Unfortunately, they're not going to go away, Brian. In fact,
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  Speaker 3: it seems like these things are only increasing. So first off,
• 12:55
  Speaker 3: books can go to FBI dot gov slash scams. Secondarily,
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  Speaker 3: and I've mentioned it many many times over the years,
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  Speaker 3: the FBI has the Internet Crime Complaint Center IC three
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  Speaker 3: dot gov literally Indigo Charlie number three dot gov where
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  Speaker 3: you can go and report fraud and scams and also
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  Speaker 3: a lot of the same information gets shared there. So
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  Speaker 3: these are good resources, especially if you have maybe older
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  Speaker 3: parents who aren't as hip to these kind of things,
• 13:20
  Speaker 3: or maybe younger kids who aren't as hip, and you
• 13:22
  Speaker 3: want to kind of make them aware of what's going
• 13:24
  Speaker 3: on out there. They've got several short videos you can
• 13:28
  Speaker 3: watch to kind of explain this stuff. They've got some
• 13:31
  Speaker 3: longer form videos you can watch where they really get
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  Speaker 3: into the details of some of these things. And then
• 13:35
  Speaker 3: there's just a long list, Like on the page I'm
• 13:39
  Speaker 3: on now, when I scroll down, there's numerous rows of scams,
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  Speaker 3: and then they go in and explain these things. Adoption fraud,
• 13:45
  Speaker 3: business and investment fraud, business, email compromise, something we've talked
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  Speaker 3: about many, many, many, many many times. Charity and disaster fraud,
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  Speaker 3: consumer fraud schemes, crypto investment fraud, cryptocurrency, job scams, elder fraud,
• 13:59
  Speaker 3: election crime and security, healthcare fraud, holiday scams, money mules,
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  Speaker 3: operation level up, ransomware, romance scams, sextortion, skimming, spoofing and phishing,
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  Speaker 3: tech support scams, and timeshare frauds. So each one of
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  Speaker 3: these is something you can drill down into and learn
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  Speaker 3: more about that particular type of scam. You know, one
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  Speaker 3: of the most common scams we've seen since we've been
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  Speaker 3: talking on the air about this stuff, minus tech support
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  Speaker 3: scams where you know, you get an email, you might
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  Speaker 3: get a phone call, it might be that you somehow
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  Speaker 3: visited a bogus website and a message pops up telling
• 14:34
  Speaker 3: you you've got a virus or something. So they go
• 14:36
  Speaker 3: into this here right, and they say, for example, they may
• 14:39
  Speaker 3: impersonate any type of personnel appearing to be to offer
• 14:42
  Speaker 3: support or assistance for the following and they list a
• 14:45
  Speaker 3: long line of things how the scam works. You know,
• 14:48
  Speaker 3: they tell you there's some sort of issue with your device,
• 14:50
  Speaker 3: your account. They try to reach out to you a
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  Speaker 3: number ways, including unsolicited phone calls, internet pop up windows, websites,
• 14:56
  Speaker 3: are online ads, financial institutions. Once they get your attention,
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  Speaker 3: they'll tell you they can fix the issue right, and
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  Speaker 3: then they want access to your device. Sometimes they just
• 15:05
  Speaker 3: want you to send the money, and in most cases
• 15:09
  Speaker 3: they want to get access to your device because once
• 15:11
  Speaker 3: they have access to your device, then they can potentially
• 15:14
  Speaker 3: take you down all kinds of other rabbit holes, including
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  Speaker 3: installing back doors, you know, keystroke loggers, that sort of
• 15:21
  Speaker 3: thing on your device so they can capture all your
• 15:23
  Speaker 3: keystrokes and hit your bank account at some later point.
• 15:26
  Speaker 2: So it's a real problem.
• 15:27
  Speaker 3: You should never, never, never, under any circumstances, give a
• 15:31
  Speaker 3: person who has reached out to you in some unsolicited way.
• 15:36
  Speaker 3: You know, as a business, this is what we do
• 15:38
  Speaker 3: for customers. But they're calling us and asking for help,
• 15:41
  Speaker 3: exactly right. We have a relationship with us, they know us.
• 15:45
  Speaker 3: We have ways to verify they're who they say they are,
• 15:47
  Speaker 3: and vice versa. If someone tells you just out of
• 15:50
  Speaker 3: the blue you have a problem with your device, guaranteed
• 15:53
  Speaker 3: scam and they talk about all this stuff here. So again,
• 15:56
  Speaker 3: this is a great resource FBI dot gov slash scams,
• 15:59
  Speaker 3: I see three dot gov to go learn about the
• 16:02
  Speaker 3: kind of scams that are out there. They're always updating
• 16:05
  Speaker 3: this stuff. It's pretty easy to understand, and again it's
• 16:08
  Speaker 3: a great way to help you avoid the coming a
• 16:11
  Speaker 3: victim of these sort of scams. And then you know,
• 16:13
  Speaker 3: your family members, your friends and so forth, point him
• 16:16
  Speaker 3: to this site. I'll link to it so that you know,
• 16:18
  Speaker 3: folks can understand what's happening out there, get some free
• 16:22
  Speaker 3: useful education and hopefully be aware and avoid these things.
• 16:26
  Speaker 1: Check them out LinkedIn dot com you just type in
• 16:29
  Speaker 1: Dave Hat or you'll find him. He's got all this
• 16:31
  Speaker 1: important information posted on his LinkedIn page. Dave can't thank
• 16:34
  Speaker 1: you enough for joining us on the Morning Show again
• 16:36
  Speaker 1: for another year and providing all this valuable information keeping
• 16:39
  Speaker 1: us out of trouble as long as we heed your advice.
• 16:42
  Speaker 1: Smart thing to do, folks, and you don't need a
• 16:44
  Speaker 1: tinfoil hat to believe what Dave's do.
• 16:48
  Speaker 3: You know, Brian, it's funny along many years ago people
• 16:51
  Speaker 3: be like, oh, that's crazy, that could never happen, or
• 16:53
  Speaker 3: that you know now that's not possible, and you know,
• 16:56
  Speaker 3: people think that you're crazy man, Yeah, you're one of
• 16:58
  Speaker 3: those tenfoil hatters. I'm like, well, you know, that's an
• 17:01
  Speaker 3: appropriate name in my case, but people are slowly seeing
• 17:04
  Speaker 3: that perhaps.
• 17:05
  Speaker 2: Maybe I'm not as crazy in it. That's right, you know,
• 17:07
  Speaker 2: y stuff is real.
• 17:08
  Speaker 1: Going back to my comments on conspiracy theorists, which we
• 17:11
  Speaker 1: now call pattern observers, everybody thinks they're batcrab crazy at
• 17:15
  Speaker 1: the outset, and you just wait a little bit in time,
• 17:17
  Speaker 1: and oh, I guess they were right all along. Hmm,
• 17:20
  Speaker 1: maybe I'll listen to them next time. Well, don't wait
• 17:22
  Speaker 1: for that listen to Dave Now podcast available if you
• 17:25
  Speaker 1: have Carsey dot com again LinkedIn dot com, find Dave
• 17:28
  Speaker 1: Hatter and get all the breeding materials. Dave, have a
• 17:31
  Speaker 1: fantastic weekend, my friend. Thanks again to your company interest
• 17:34
  Speaker 1: it dot com for sponsor in the segment, and I'll
• 17:36
  Speaker 1: look forward to another edition of this segment next Friday.
• 17:39
  Speaker 2: Always my pleasure. I'll look forward to chatting with you.
• 17:42
  Speaker 1: Then it's a new year. Probably have a