Latest / Wedding Pros who are ready to grow - with Becca Pountney
Part 4 - Is your customer service up to scratch?
You've made the sale, but that's just the start of the journey! How can you offer exceptional customer service so that your customers rave about you to their friends? Today is the final part of our 4 part summer series where we talk about how to excel when it comes to boundaries and customer service.
Time Stamps:
00:04 - The Next Steps After the Sale
01:35 - Setting Boundaries and Expectations in Customer Service
12:00 - Surprise and Delight in Customer Service
16:06 - Dealing with Difficult Customer Situations
22:32 - Effective Customer Service Strategies
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.