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DONKEY: Woman Kicked Out Casino For Not Having Her Service Dog · The Breakfast Club

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  Speaker 1: I'm a don Yes you are, Charlottemagne the same as truth.
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  Speaker 1: Yeah Doggie Today for Friday, November, First goes to the
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  Speaker 1: Nugget Casino Resort in Reno, Nevada, in particular the security there.
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  Speaker 1: Here's one thing I would never understand about security. It's
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  Speaker 1: the same thing I don't understand about law enforcement. I
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  Speaker 1: know you have a job to do, and I respect it,
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  Speaker 1: But why you gotta be so extra about your job
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  Speaker 1: and the words of the joker? Why so serious? Why See,
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  Speaker 1: there was a woman named Heather Venus who was a
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  Speaker 1: regular at the Nugget Casino and Reno for the last
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  Speaker 1: three years. Heather and her medical dog, Cherry, would visit
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  Speaker 1: the casino at least four to five times a week.
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  Speaker 1: She has a medical dog who is trained to alert
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  Speaker 1: Heather if she is about to have a seizure. Let
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  Speaker 1: me tell you how Heather describes a Nugget casino. She said,
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  Speaker 1: they know who we are when we come in. They
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  Speaker 1: automatically bring me water for my dog. The dog gets
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  Speaker 1: free drinks at the Nugget Casino. But in Lanta News
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  Speaker 1: First said what is typically a home away from home
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  Speaker 1: atmosphere was quickly changed. The couple weeks ago when a
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  Speaker 1: security guard approached her and told her she had to leave.
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  Speaker 1: Would you like to know why she had to go?
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  Speaker 1: Let's go to Atlanta News first for the report. Please.
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  Speaker 2: Heather Vvenis says she's been a regular at the Nugget
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  Speaker 2: Casino in Reno for the last three years. Sometimes. Vannus
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  Speaker 2: says she visits her friends four to five times a
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  Speaker 2: week at the casino. Accompanying Vanus on her trips is
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  Speaker 2: her medical dog, Cherry, who is trained to alert Venus
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  Speaker 2: if she's about to have a seizure. What is typically
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  Speaker 2: a cheers like atmosphere for Venice quickly changed two weeks
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  Speaker 2: ago when a security guard approached her and told her
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  Speaker 2: to leave because Cherry was not present on that day.
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  Speaker 2: Venus says Cherry had just gotten fixed. Since her fiance
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  Speaker 2: was with her at the casino, she felt like she
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  Speaker 2: was safe to leave Cherry home if she had a
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  Speaker 2: medical episode. Venis considered the Nugget her safe place and
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  Speaker 2: adds that not being able to see her friends there
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  Speaker 2: has been heartbreaking. Now all she wants is an apology
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  Speaker 2: and for the Nugget to educate their staff on how
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  Speaker 2: to handle others with medical dogs. The Nugget issued a
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  Speaker 2: statement that says, in part, service animals are always welcome
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  Speaker 2: at our property, and our team is trained to ensure
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  Speaker 2: that all guests are treated with respect and in accordance
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  Speaker 2: with federal and state law.
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  Speaker 1: Poor Heather, she had no idea. She was the plus one.
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  Speaker 1: You didn't get the hint when they were bringing your
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  Speaker 1: dog free drinks, but not you. They used to bring
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  Speaker 1: the dog water. Okay, all the time, we live in
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  Speaker 1: a world where security trust you with your dog over
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  Speaker 1: your fiance. I understand humans and not you know, reliable.
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  Speaker 1: In twenty twenty four, I get it, But Nugget Casino
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  Speaker 1: cut it out. This is what I mean when I
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  Speaker 1: say security takes their job too serious. You told this
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  Speaker 1: woman that if the dog stayed at home, she should
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  Speaker 1: have stayed at home with the dog. Let me ask
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  Speaker 1: you a question. Security. Once the service dog, you know, Cherry,
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  Speaker 1: does his job and alerts Heather she's about to have
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  Speaker 1: a season. You do know, once the dog does that,
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  Speaker 1: then humans and God have to take over. The dog
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  Speaker 1: can't do anything for her after he alerts her, So
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  Speaker 1: her having her fiance there is actually better. Okay. Heather
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  Speaker 1: said she didn't take Cherry that day because she had
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  Speaker 1: just gotten Cherry fixed and she felt like it was
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  Speaker 1: safe to leave her service dog at home since she
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  Speaker 1: was with her Beyonce in case she had a medical emergency.
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  Speaker 1: I agree, Okay, a service animal is essential to some folks,
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  Speaker 1: but just because someone has a service dog doesn't mean
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  Speaker 1: they need the animal every second of the day, especially
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  Speaker 1: if they have a perfectly good human with them. Remember us, Okay, okay,
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  Speaker 1: I know you know, in the world the service animals
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  Speaker 1: and AI we can get lost, but human lives matter,
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  Speaker 1: all right. Kicking this woman, Heather out is like saying
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  Speaker 1: we don't trust you to be here without your service dog,
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  Speaker 1: nor do we trust that you can take care of yourself.
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  Speaker 1: Your dog knows better than you do. This really feels
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  Speaker 1: like y'all got y'all sensitivity training from an episode of
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  Speaker 1: The Office. Okay, you got people in that casino gambling
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  Speaker 1: away their life savings. You got people in that casino
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  Speaker 1: drinking themselves to death. But you tell a woman without
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  Speaker 1: her service dog she gotta go, That's where you draw
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  Speaker 1: the line, even though she's there with her fiance. Y'all
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  Speaker 1: heard the statement that the Nugget Casino released, right, well,
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  Speaker 1: they said, they're fully media, fully committed the complying with
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  Speaker 1: all eighty A requirements, and they welcome all guests with
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  Speaker 1: disabilities who use service animals. Service animals are always welcome
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  Speaker 1: at our property, and our team is trained to ensure
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  Speaker 1: that all guests are treated with respect and in accordance
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  Speaker 1: with federal and state laws. While we can't comment on
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  Speaker 1: specific incidents, we remain dedicated to offering an exclusive environment
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  Speaker 1: for all our guests. Heather, it just boils down to this.
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  Speaker 1: The Nugget Casino likes your dog more than you. Okay.
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  Speaker 1: Cherry is the invited guests, Okay, and you are a
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  Speaker 1: plus one. In fact, they think you are Cherry service human.
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  Speaker 1: That's the only explanation. Okay. They don't care about you
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  Speaker 1: all your disability. They care about the dog and the
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  Speaker 1: irony of this story, at least to me. If the
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  Speaker 1: older I get and the more I get to know
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  Speaker 1: people and hear stories like this, the more I realize
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  Speaker 1: why Noah only allowed animals on the arc. Please give
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  Speaker 1: the Nugget Casino resort the biggest he hull. That's so backwards,
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  Speaker 1: cool world. Normally people have issues with the service animal,
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  Speaker 1: not the people. The world Donkey Today is sponsored by
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  Speaker 1: That's Michael to Bull dot com. And when you mess
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  Speaker 1: with the bull, you get the horns.
• 5:17
  Speaker 2: Wake that ass up in the morning. The Breakfast Club