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Starbucks AI Pivot After NomadGo Failure | Raleigh News
Starbucks’ AI experiment went sideways when its NomadGo inventory system failed in 2026—misidentifying milks, missing shelves, and slowing baristas. But now, the coffee giant’s pivoting: instead of deploying AI for store ops, they’re using it to write their own internal software, targeting Microsoft and IBM systems to slash a $400M annual bill. This time, it’s about AI coding assistants speeding up enterprise development, incentivizing engineers to adopt the tech. Part of a $2B turnaround, the move aims to save $30M this year by cutting software costs and contractor reliance. While past…
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