Latest / Life Lived Better / Episode 148: Addiction - Loving Without Enabling: Supporting Someone Through Addiction
Transcript
- 0:03Hi, this is Paula. And I'm Joseph, and you're
- 0:06listening to Life Lived Better. Well, welcome back to our series
- 0:12on addiction. We have covered a lot of ground
- 0:16on this topic. And in this episode, we're going
- 0:19to be talking about the many pathways to recovery and share
- 0:22questions that someone who is looking for addiction treatment
- 0:25can ask before choosing the place to go to treatment.
- 0:29We're also going to be turning our attention to the family,
- 0:31which unfortunately is often forgotten when topics around
- 0:35addiction and recovery are addressed.
- 0:38So we want to take a look at how addiction impacts the family
- 0:41because we know it definitely does and and it impacts family
- 0:45and loved ones and give you some useful tools how to support
- 0:49somebody with addiction without enabling them.
- 0:52Love it. We have a lot to cover, so let's
- 0:55get into it. So Paula, I know you have
- 0:59searched and taught on the topic of many pathways to recovery and
- 1:02you have mentioned that it seems to be a very controversial
- 1:06topic. So can you talk a little bit
- 1:08about the reasons it seems so controversial?
- 1:11Sure, sure. Yeah, I worked on a grant for
- 1:13almost 10 years at where we we developed curriculum for
- 1:18addiction studies students. And one of the modules that I
- 1:23developed was many pathways to recovery.
- 1:26And if you think back like over 10 years ago, we were still kind
- 1:30of at the end of treatment being all abstinence based, 12 step
- 1:37modelled. We had just started kind of
- 1:39opening the ideas of using other tools in recovery and like
- 1:45accepting the idea that someone's in recovery if they
- 1:47don't go to 12 step programs or maybe someone's in recovery if
- 1:52they're in a medication assisted treatment program.
- 1:55It's hard to believe that it's just been like in the last
- 1:58decade or, or decade and 1/2 that we've opened our our minds
- 2:03to that concept. But I think that's what made it
- 2:05controversial is when people heard many pathways, I think
- 2:09what they really heard was not abstinence and not 12 steps,
- 2:14which is not at all what many pathways means.
- 2:18It really just means all the stuff that you can do to enrich
- 2:23and make your recovery as robust as possible.
- 2:27And the concept of many pathways to recovery began.
- 2:31It was put together by SAMSA, the the National Clearing House,
- 2:35if you will, for the data related to substances and
- 2:38addiction in the United States and many pathways.
- 2:42Just the idea is that in in addiction and behavioral health,
- 2:47there isn't just one right road to healing.
- 2:49That different people take different approaches depending
- 2:52on their needs, their cultures, their values, their goals and
- 2:56recovery is personal. It's not a one-size-fits-all.
- 2:59It's it's personal, it's social, it's clinical, it's spiritual,
- 3:04it's secular. I mean, it's kind of a mix of
- 3:06lots of different paths that somebody builds and it's about
- 3:10kind of building health, Wellness, and meaningful life
- 3:14changes, so improving the quality of life.
- 3:17And we'll try to provide you a breakdown of some common ways
- 3:21and pathways that people use. You know, it's not an exhaustive
- 3:25list, but I think it'll show you kind of the breadth of options
- 3:29included under the many pathways concept.
- 3:32So there are many, like you've said, and I think we've talked
- 3:37about this in the past, like everybody's journey is
- 3:40different, but just to breakdown some of the clinical and
- 3:43professional pathways. These, you know, involved
- 3:46trained healthcare providers, licensed clinicians and formal
- 3:51treatment settings. We have medical detox and
- 3:54residential treatment, which is structured care for withdrawal
- 3:57and stabilization. There's also outpatient,
- 4:00intensive outpatient programs, IOP, PHP.
- 4:04This is scheduled therapy while living in the community.
- 4:07So you're able to still work and you know, do out thing, do
- 4:10things. And then you go to these
- 4:12meetings maybe in the evenings or in the mornings, couple times
- 4:15a week. There are therapies with
- 4:16clinicians and that includes things like cognitive behavioral
- 4:20therapy, CBT, motivational interviewing, ACT, family
- 4:25therapy, those types of things. And then there's medication
- 4:29assisted treatment, which is often referred to as MAT, and
- 4:32this is using medications like buprenorphine, methadone,
- 4:35naltroxone to support people in recovery.
- 4:38And then you have the holistic clinical services.
- 4:41So this is integrated care like heart therapy, mindfulness,
- 4:44yoga, all integrated with formal care.
- 4:47And people can use multiple of these pathways, you know, I
- 4:52think you just kind of get a combination of what works best
- 4:55for you and it's in recovery. So that doesn't necessarily mean
- 4:59that maybe someone doesn't get traditional treatment.
- 5:02But we also have like a peer and community based pathways and
- 5:06these don't require clinicians. They're more like community
- 5:09driven and peer LED. So like the peer support
- 5:12services, like we have recovery coaches now who are a great
- 5:17addition to treat. They are people who have lived
- 5:21experience in recovery and they can do recovery coaching and
- 5:24peer support and help connect people with sober social
- 5:28networks that that counselors can't do.
- 5:31And then also the mutual aid groups that most people used to
- 5:35refer to as self help, they've changed it to mutual aid just
- 5:39because you're really not helping yourself.
- 5:40It's peers helping one another. And that's like the 12 step
- 5:43programs, A, A and NA. And then the ones that aren't 12
- 5:47step like SMART Recovery and Women for Sobriety, etcetera.
- 5:52And then they're also recovery community centers and recovery
- 5:55housing. Like we have one of the biggest
- 5:57in the nation in Dallas right next to Parkland Hospital.
- 6:01And that's like a social support hub and that's like you can go
- 6:06there and know sober people are hanging out.
- 6:08And then also employment and education supports.
- 6:12That's also something that strengthens recovery is programs
- 6:16that help with job skills or helping people get into schools
- 6:20or some sort of vocational goals that are connected to and
- 6:23supportive of recovery. Some great options and for the
- 6:27family, I know we may get into this later, but there's also
- 6:30like Alan on groups and things like that that I think would
- 6:32fall into that category. Absolutely.
- 6:35So we also have personal and self-directed pathways.
- 6:38So some people recover through changes that they make without
- 6:42any of these things, just without formal programs.
- 6:45And that might look like natural recovery or self change.
- 6:48So personal transformation without formal services, using
- 6:53self help tools like books, online programs or so many apps,
- 6:58journaling, it's something I'm a huge fan of.
- 7:00And just overall mindful practices.
- 7:03And then there's lifestyle changes.
- 7:04So making sure that your nutrition is good, that you're
- 7:07exercising, that you're managing your stress, just meaningful
- 7:10daily activities that change in a positive way.
- 7:13I think that one is controversial because people in
- 7:18the field might think you can't change without some sort of
- 7:22professional intervention or professional, but people can.
- 7:26I mean, we've known people that have lost significant amounts of
- 7:29weight and change their whole lives because of that.
- 7:32And they did that because one day they just got sick and tired
- 7:35of being sick and tired and changed everything about their
- 7:38eating and exercise regimen. So it's possible to make changes
- 7:42on your own through all the resources we have before us and
- 7:46in books and and on the Internet and through just maybe the help
- 7:50of friends and doctors and such. Yeah.
- 7:53And this is probably one that folks that don't have a
- 7:57knowledge of treatment or maybe they don't believe in treatment
- 8:01and maybe they have a family member that's struggling.
- 8:03And I think this is kind of maybe the pathways they would
- 8:05choose for their family member because they don't believe in
- 8:08treatment, traditional treatment, just, you know, be
- 8:11strong, be tough, get better self-control, that kind of that
- 8:15kind of thinking. And I, one of the things that's
- 8:18important to remember is that because you take one pathway
- 8:22doesn't mean you stay on that pathway.
- 8:24You may change, you know, you may go to a A for five years and
- 8:28then realize you want to add therapy.
- 8:30And then you also want to strengthen your spiritual life.
- 8:34So you add a religious based group or something.
- 8:37So it doesn't mean you commit to 1 and it's forever.
- 8:41We also have the faith and culture and values based
- 8:44pathways. And these are recovery supported
- 8:46by cultural or spiritual context.
- 8:48So these are the faith-based, faith-based recovery groups like
- 8:52Celebrate Recovery, the one the, the, the recovery type programs
- 8:57that are culturally grounded, spiritually grounded, and they
- 9:01are for people who want to find some strength in a spiritual
- 9:05community. And so there's lots of
- 9:07traditions that are rooted in healing practices that would fit
- 9:11into that that we want to incorporate.
- 9:14So someone can read the Bible and the Big Book and it be just
- 9:18something that just continues to strengthen and build their
- 9:21recovery. And then there's some other
- 9:23models and goals. So, you know, every goals
- 9:25themselves can really differ in the pathways reflect that for
- 9:30sure. One of the ways maybe just
- 9:32abstinence focus so that this is like the traditional goal of
- 9:36just stopping all substance use. So just completely abstaining
- 9:40from everything. And then you have something
- 9:42called harm reduction or managed use.
- 9:45And this is something that's, you know, lots of opinions on
- 9:48this one. The harm reduction is basically
- 9:50reducing the harm rather than insisting that someone be
- 9:54absent, give up, you know, complete.
- 9:57And that that can look like that MAT treatment where someone
- 10:00maybe uses medication to help kind of offset cravings, but
- 10:03they're still using a little bit firm reductions about using
- 10:06less. It's about using safer, maybe
- 10:09less dangerous substances. So I think this is one that has
- 10:13a lot of kind of controversy around it.
- 10:16And then you have like the control their moderation goals.
- 10:18So this is for individuals that are just looking to moderate
- 10:22their use or reduce it as kind of their their preferred goal.
- 10:27And when we mentioned controversial topics with at the
- 10:31start of the episode, I had two controversial modules that I
- 10:36created. The one was many pathways.
- 10:38The other one was medication assisted treatment and that was
- 10:42also controversial. So yes, they are.
- 10:45And and, you know, we probably should mention, you know,
- 10:48abstinence based traditional recovery and treatment is still
- 10:52the number one way that people use.
- 10:55It is still the most frequently used.
- 10:57So we're not suggesting people not go that way.
- 11:00I think ideally it is probably the safest way, Yeah.
- 11:04And I think it's important to have shared about this topic of
- 11:07many pathways to recovery, since not everyone knows that there
- 11:11are multiple ways and supports that somebody can include in
- 11:14their recovery process, that there's not just one way or just
- 11:18one tool. And in the core idea is that
- 11:22recovery is personal and flexible.
- 11:25You know, it can be clinical, it can be community, it can be
- 11:29personal, or it can be a blend of all of them.
- 11:32Somebody might use multiple pathways, you know, at once, you
- 11:36know, therapy and peer support and self help altogether.
- 11:39Or for others, a single approach might be what they want.
- 11:43Like they go to 12 steps and it's just, you know, the
- 11:46lifestyle change with that, that program is what they need and
- 11:50what works for them. I.
- 11:52Just truly think it's one of those things where you have to
- 11:54try, try multiple pathways for most people in order to kind of
- 11:58figure out what works best for you.
- 12:00And what I see a lot of folks is, is that it's a combination
- 12:04of things like you said. And that it's very personal.
- 12:07It's not something for us to judge or prescribe for someone
- 12:10else. Yeah.
- 12:11And I think a lot of people have like a very specific idea of
- 12:15what they think recovery is. And then if you're not following
- 12:17that specific way, then you're not really recovering.
- 12:21Exactly. Exactly.
- 12:23Yeah. So well, now let's transition
- 12:26into how addiction really affects the family.
- 12:29And one of the first points is that we need to address is that
- 12:33addiction is the family disease. So it doesn't affect only the
- 12:36person using substances. It really impacts the entire
- 12:40family system. And family members often change
- 12:43their behaviors, their roles and even emotions.
- 12:46And in response to the addiction or the addicted person, overtime
- 12:51the family can become organized around substance use rather than
- 12:54healthy functioning and kind of kind of excusing the behavior.
- 12:59And you know, it's and it's really just important to take
- 13:03away from this one is just to remember that even if only one
- 13:06person is using, everyone is affected around that person.
- 13:11So important, so many clients go to treatment, they get
- 13:14treatment, the family doesn't change anything.
- 13:17And then they wonder why the client goes back to use when
- 13:20they leave treatment and go back into that environment.
- 13:23You know, the whole environment doesn't change.
- 13:25It's difficult. And I, I, I'm sure I've said
- 13:28this. I know I've said this before but
- 13:30I think of the ripple effect dropping a Pebble in a puddle of
- 13:34water and how it ripples out like the family is in the ripple
- 13:38zone so it affects everyone. And I think about the fact that
- 13:44an airplane leaves air, you know, air wake.
- 13:48The boats leave a wake of, you know, waves behind them.
- 13:52And sometimes the wake is so powerful it can destroy the
- 13:55smaller crafts, you know, So it's the same thing with the
- 14:00ripple effect of addiction. It can destroy the family, and
- 14:04the family never uses a thing like.
- 14:06That. There's also an emotional impact
- 14:09on family members. Families that have addiction
- 14:13going on inside of them will often experience chronic stress
- 14:18and anxiety just like ever Looming chronic stress and
- 14:21anxiety, a lot of fear about the safety of their loved one, about
- 14:26overdose, of legal troubles. And then they'll experience
- 14:30anger and resentment just like why are you doing this to us?
- 14:34And lots of guilt and shame. Wondering, did I 'cause this?
- 14:37Is it because of something I said or did?
- 14:40Especially parents I. Think, Oh yeah, parents.
- 14:43That's always, that's always a question for parents.
- 14:45What did I do? Where did I go wrong?
- 14:47Everything that a child does. Exactly.
- 14:51And then there's grief and loss, you know, mourning the person
- 14:54that they knew before the substances became part and
- 14:57mourning the dream of what could be for them.
- 15:01And then just emotional exhaustion and burnout because
- 15:04it takes so much out of you to deal with someone elses
- 15:07addiction because you have no control over it.
- 15:09Just day after day. And those emotions can fluctuate
- 15:13and sometimes exist all at one time.
- 15:16Well, and something else is, you know, changes in the family
- 15:19roles. So we talk about the family
- 15:20roles. I think we have an episode way
- 15:23back on, on the different roles that the family members play and
- 15:26an addictive family. But it disrupts the normal
- 15:29family roles and creates like survival based patterns.
- 15:33And you know, for the different family roles, those things can
- 15:36look like for the caretaker or the enabler, they try to fix,
- 15:40rescue or manage the person that's using.
- 15:43For the family hero, they've become overachievers to
- 15:46compensate or bring stability to the family.
- 15:48And the scapegoat really acts out and draws attention away
- 15:52from the addiction. The lost child will withdraw
- 15:56emotionally and typically becomes kind of invisible.
- 16:00And then you have the mascot, which uses humor to reduce
- 16:03tension. I love that one.
- 16:06I do too. And these roles really help
- 16:08families cope short term, but often it causes a lot of long
- 16:13term harm. And maybe it's time for us to do
- 16:15another episode about the family roles and rules.
- 16:18Absolutely, yeah. There's also obviously an impact
- 16:21on communication with a family. Communication might become
- 16:25avoidant and, and definitely dishonest or just driven by
- 16:29conflict. Lots of families feel like
- 16:31they're walking on egg shells so they don't trigger the person's
- 16:35use, which you, you, you aren't going to, you're not going to do
- 16:39that, but we feel like we will. And lots of important topics are
- 16:43avoided because you just have to kind of deal with the addiction
- 16:46issue day after day. And so of course, lots of trust
- 16:49breaks down because broken promises happen every day and
- 16:54secrecy is required of the family because you don't really
- 16:57want others to know about it. And it just results in families
- 17:01that stop talking to each other and they start talking around
- 17:04the big, huge problem. You know the elephant in the
- 17:06room, if you will. That's so funny.
- 17:09I'm printing a 3D elephant for my office so that we can talk
- 17:14about the elephant in the room. That's.
- 17:17Awesome, I love that. So some other things that it can
- 17:21impact are the children and the effects on the children can be
- 17:25extreme and and some of those may look like experiencing
- 17:29really inconsistent caregiving. They sometimes will take on
- 17:33adult responsibilities like too early in their life.
- 17:36And this was something referred to as parentification.
- 17:39I think that's a type of abuse too, isn't it?
- 17:42Yeah, yeah. So they may feel confused.
- 17:44They may feel unsafe or emotionally neglected.
- 17:48They sometimes develop anxiety, depression and even like
- 17:51behavioral issues are very common.
- 17:53They also are at an increased risk level for, you know,
- 17:57experiencing their own substance use later in life.
- 18:01Often times, children often internalize that belief that
- 18:05somehow this is my fault. You know, somehow I'm
- 18:08responsible for this. Kids do that automatically.
- 18:11They do that with divorce. They just, they don't have the
- 18:14adults way to kind of make logic of the the things or separate
- 18:19it. It's very sad for them to feel
- 18:21responsible for use because even adults can't control another
- 18:26person's use. And of course if there is
- 18:28addiction going on, there's probably financial strain and
- 18:33just the practical daily strain because addiction can lead to
- 18:37loss of income or employment, medical, legal or even treatment
- 18:42related debt that you wouldn't have otherwise.
- 18:45Housing instability. If you're spending all your
- 18:48paycheck on substances or you lose your job because of the
- 18:52substances, it's hard to pay bills, it's hard to pay rent,
- 18:55and sometimes even neglect of basic needs and ongoing crisis
- 19:00management because things are just always in chaos.
- 19:03And that's why families with substance use going on kind of
- 19:07operate in a survival mode, just leaving little space for any
- 19:11kind of emotional healing or deep work to be going on.
- 19:14Yeah. And it's kind of like, you know,
- 19:16people tend to really focus on the problem and not everything
- 19:21else that's going on that's leading to the problem or
- 19:24contributing to the problem. And you really have to look at
- 19:27everything when you're dealing with, you know, treatment of
- 19:31addiction. It's not just the addiction
- 19:33itself. It's, it's all the other stuff,
- 19:35the family, the emotions, the spiritual, the, you know, all of
- 19:39it. Yes.
- 19:41So it's clear that there are a lot of pathways and, and looking
- 19:45into addiction treatment can really be overwhelming for a lot
- 19:48of people. So something that's good is
- 19:50having a good list of questions in your back pocket.
- 19:55This really matters. It's really helpful.
- 19:57So we're going to go over some clear and practical questions
- 20:01organized by topic that people or even families can use to
- 20:05figure out whether a program is ethical effective.
- 20:09Or even a good fit. So as you call around and visit
- 20:13treatment centers, here is an exhaustive list of some things
- 20:18you might want to ask about the treatment programs you contact.
- 20:21You might want to ask him about the treatment approach and
- 20:24philosophy. You know, like what's your
- 20:26approach to addiction treatment? And you know, is addiction a
- 20:29disease? Do you think it's a behavior
- 20:31issue? Do you deal with trauma or do
- 20:33you use evidence based programs? And you know, is your treatment
- 20:38individualized or is it A1 size fits all model?
- 20:41And, and then do they address other issues and conditions that
- 20:45a person might have, you know, other mental health issues or
- 20:49PTSD or anything other than addiction?
- 20:52Think that last one is super important.
- 20:55So important. So something else is assessments
- 20:57and personalization of the program.
- 20:59So, you know, how do you assess a client before treatment
- 21:03begins? Will the treatment be tailored
- 21:05to the person's history, their substance use, and their
- 21:09specific goals? And as a family member, am I
- 21:13involved in setting the treatment?
- 21:15Goals. Some people in treatment in the
- 21:18profession would think that sounds very enabling of you to
- 21:21ask, but honestly, you want a family member to be involved in
- 21:25the client's treatment if it's going to be effective.
- 21:28Well, the family sees so much of it that a lot of times the
- 21:32person struggling does not. Exactly.
- 21:35If they see it more objectively and then you want to look at the
- 21:39medical care and medication, you know, is detox available right
- 21:43there on side or does it have to be coordinated somewhere else?
- 21:47Many treatment centers don't do detox.
- 21:49You detox, then go to the treatment center.
- 21:51So that has to be coordinated. And then if even if they don't
- 21:55do detox, is there medical supervision at the treatment
- 21:58center? Do you offer medications?
- 22:01You know, can a client take medications while they're there?
- 22:04Do you, can you take the medications that assist
- 22:06treatment like like buprenorphine, Suboxone?
- 22:09And how are medications monitored and adjusted?
- 22:13And how do you manage withdrawal?
- 22:15You know, how is that taking if you're not a withdrawal
- 22:18facility? How do you make sure they're
- 22:20safe? Yeah, that's that's a big one.
- 22:22And a lot of people seeking treatment are generally really
- 22:26concerned about withdrawals and how that's going to play about.
- 22:29Something else that's important is asking about staff
- 22:31qualifications. So questions like, you know,
- 22:34what licenses and credentials do your counselors or clinicians
- 22:37hold? Is there a licensed mental
- 22:39health professional on staff, someone that you know,
- 22:42psychiatrists that you know, can oversee things?
- 22:46What training do staff have in specifically addiction, trauma
- 22:51and ethics? What is the staff to client
- 22:54ratio? Sometimes you have facilities
- 22:56that have huge numbers of patients and not so many
- 22:58counselors and so you want a good a good ratio.
- 23:02And is the staff supervised regularly?
- 23:05And I can already see some people answering the telephones
- 23:09being very like, oh, come on with all these questions.
- 23:13But you know, you're look, you're about to invest a lot of
- 23:16money and time into something. You want it to be the best
- 23:20option possible. You also want to find out about
- 23:22the program structure, just like what daily life would look like,
- 23:26what takes place in a typical day and how many hours a week
- 23:29are spent in individual therapy versus group therapy.
- 23:32You know, some facilities see a client three times a week
- 23:36individually where others only do it once a week.
- 23:39You know, does that matter to you?
- 23:40And, you know, how does that play into your thoughts?
- 23:43If they're going to residential treatment where they live there,
- 23:46they have to be in services at least 30 hours a week.
- 23:49Some places offer more than 30 hours a week, a week, you know,
- 23:52is that what you're looking for? It may or may not be.
- 23:55And what kind of groups are you offering?
- 23:57Are there family sessions? Is there an opportunity for
- 24:00family to get counseling too, you know, and how much structure
- 24:05versus, you know, unstructured free time is there?
- 24:09And you want to consider length of stay and level of care.
- 24:12So you want to ask things like how long is the recommended
- 24:16length of treatment? Is the length of stay flexible
- 24:19based on progress? Some places it's, you know,
- 24:21you're, you're 28 days or 30 days and I think sometimes
- 24:25that's more insurance based and treatment based.
- 24:29What levels of care do you offer?
- 24:31Do you offer detox, residential, PHP, IOP, outpatient, aftercare,
- 24:37things like that? And how do you determine when
- 24:39someone is ready to step down or discharge from the program?
- 24:43And I think that answer should be based on their progress, not
- 24:46just everyone must be here 30 days and no longer no shorter,
- 24:52right? And then you want to also look
- 24:54at recovery support and aftercare.
- 24:56So after treatment is finished, what kind of aftercare planning
- 25:00is provided? You know, do they help with
- 25:03preventing the return to use? Are there alumni programs or
- 25:07follow up services? And, and do you connect clients
- 25:11with community resources or support groups?
- 25:13Or do you know, is that something they do on their own?
- 25:16And how do you support clients right after their discharge when
- 25:19they're early in their recovery? Yeah, in good case management
- 25:23and discharge planning I think is super important.
- 25:25It really is. It's, you know, that's called
- 25:28the treatment gap. That's where so many recurrence
- 25:31abuse cases happen. Well, and then also family
- 25:35involvement is really important. So asking you know, how are
- 25:38families involved in the treatment?
- 25:41Do you offer family education or therapy for the family members?
- 25:45How do you handle boundaries and confidentiality with family
- 25:49members and do you help families understand addiction and
- 25:53recovery? Because a lot of families don't
- 25:55understand it and they need education.
- 25:58And you also want to ask about their outcomes and
- 26:01accountability because you might ask someone their success rate
- 26:05and they may tell you. But honestly, you want to know
- 26:08how do you measure the success? Because the like license
- 26:12facilities, the state doesn't give us a way to manage, I mean,
- 26:16to monitor or determine a treatment success.
- 26:19So you want to find out what does that mean?
- 26:22Does that mean 99% of the clients tested negative on urine
- 26:26screens while they were in treatment?
- 26:28You know that that doesn't, Or does that mean 80% of the
- 26:33clients stayed in recovery a year after treatment?
- 26:36You know, you want to find out that answer and how do they
- 26:40track that? Where do they get that data, and
- 26:43what do they do if somebody returns to use?
- 26:45What happens if they do it during treatment or after
- 26:48treatment? What are their options and how
- 26:50do they support clients who are struggling once they are
- 26:53discharged from the program or they're gone and not a official
- 26:57client anymore? Great questions.
- 26:59Then you have the question of ethics, safety and client
- 27:03rights. So questions look like how do
- 27:05you protect client confidentiality?
- 27:08That's so incredibly important. Clients oftentimes don't want to
- 27:12share things things because they fear who's going to find out
- 27:15this information? Is this all going to go right
- 27:17back to my family? So I think that's important to
- 27:20understand upfront. What are the rights as a client?
- 27:24What rights do I have when I'm here?
- 27:26How do you handle grievances or complaints?
- 27:29If there's an issue with another patient or even a therapist, how
- 27:32do you handle that? What's your policy on
- 27:34restraints, isolation, or discharge for rule violations?
- 27:40Question. Non compliant stuff And how do
- 27:43you ensure clients are treated with dignity and respect?
- 27:46And then, of course, you know, you have to ask about the cost
- 27:50if you're going to use insurance and just the transparency of all
- 27:53of that. We're obligated to disclose any
- 27:56cost formed by clients before they come into the program.
- 28:00And that has to just be shared and it has to be in writing.
- 28:04So you have to find out the cost of treatment, what it includes,
- 28:08what it doesn't include. Do they accept your insurance?
- 28:12And if it's like a situation where you're going to have to be
- 28:15out of pocket something, how much is that?
- 28:18And while the client is there, are there any additional fees
- 28:21that I should expect, like, you know, walking around money or
- 28:24field trips maybe that they take or items that they'll want to
- 28:28purchase Some treatments at bookstores, you know, and the
- 28:31counselor might, you know, recommend books out of the
- 28:34bookstore. And what's the refund?
- 28:36Or if there's an early discharge, what happens with the
- 28:40money? Well, and when you're doing all
- 28:43this homework, you also want to look out for red flags and some
- 28:47things that you want to pay attention to is if they offer a
- 28:50guarantee cure, 100% success rate that's actually just
- 28:57recently learned about AI guess it would be called a procedure.
- 29:03Maybe that can be done and on their website it's got to pay
- 29:07cash $20,000 and it's 100% guaranteed to cure someone of
- 29:14opioid addiction. Really.
- 29:18Lots of great reviews and you know, companies aren't going to
- 29:21post bad reviews so. What kind of proceed?
- 29:25I'm going to have a look. At that, talk about it and we'll
- 29:27talk about it offline. That is scary.
- 29:31Pressure to commit immediately without an assessment.
- 29:34So, you know, feeling like you have to like sign up right then
- 29:37and there without gathering all the information necessary.
- 29:41Lack of license or credentialed staff.
- 29:45That's huge. You don't want to be working
- 29:48with a lot of folks that you know, are not being monitored by
- 29:53the state with her licensures, vague answers about treatment
- 29:57methods or outcomes. So just having error or even
- 29:59having trouble answering those types of questions and
- 30:03discouraging outside support or even second opinions.
- 30:06Like, you know, we've we've got it all all you need right here.
- 30:09And you know, this is all you need to know.
- 30:11And you know, probably talking poorly about other treatment
- 30:15centers, things like that. Huge red flags.
- 30:18That if they get just really upset with you for asking the
- 30:20questions, this sounds like you just are going to want too much.
- 30:26Yeah. And you know, realistically,
- 30:28when you're calling these places, you may be talking to
- 30:30just like an intake coordinator that can't answer all these
- 30:33questions. So it might be more than one
- 30:36conversation that you have to have.
- 30:37Certainly we plan to end this episode with information about
- 30:42how to support someone who has an addiction without enabling
- 30:45them. However, after talking about it
- 30:48a little more, we decided that that is such an involved topic,
- 30:51it deserves its own episode. So we will cover that in our
- 30:54next long episode. We hope that you valued the
- 30:58information we've given you in this series up to this point,
- 31:01and we look forward to you coming back with us for our next
- 31:05conversation. And we want to come back to talk
- 31:09about people who are have experiencing addiction and
- 31:12supporting them without enabling them.
- 31:15So important and if you know someone who would benefit from
- 31:19the content in the series, we hope you will share it with
- 31:22them. Keep interacting with us and one
- 31:24another on our socials. Reach out to us to learn more
- 31:28about the podcast. If you have questions, topic
- 31:32ideas, you can go to our website.
- 31:34Reach us through their life livebetter.net.
- 31:37And as always, don't forget that knowledge leads to a life.
- 31:40Live better. Thank you for listening to Life
- 31:47Live Better with Paula and Joseph.
- 31:52Yay. Thank you for listening to the
- 31:54Life Live Better Podcast. Please subscribe, rate, review
- 31:57and share our show with others you think will enjoy our
- 31:59content. You can also find us on most
- 32:01social media platforms and our website lifelivebetter.net.
- 32:05This episode was written by Paula Garland, edited by Joseph
- 32:08Massey, and recorded on Spotify. Information used in this episode
- 32:12and other content data can be found in our show notes.
- 32:14We look forward to seeing you again in two weeks.