Tipi Brookins | Leading Under a Spotlight, 911 Culture Reform, & Becoming an Industry Voice

The Wilmac Wire · Oct 29, 2026 · 48m · transcript

Tipi Brookins knew as a child that she wanted a life in public safety, and that decision has taken her from Amtrak Police to chief of staff at DC’s Office of Unified Communications, all in service of her community. She now leads public safety engagement at GovWorx.

In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell sit down with Tipi to talk about what a healthy 911 culture looks like, and what working in so many different PSAPs taught her about the challenges centers face.

Here’s what you’ll hear about:

What drew her to 911 as a kid, and her first calls at Amtrak’s…