Ep 19 - Change Management: Why People Don't Think They Have a Problem
with Alec Pearson, Tiffany David and Graham Da Costa
Change is no longer a one-off event, it's the constant backdrop of working life. New technology, shifting client expectations, the rise of AI. And yet most change programmes still fail. Not because the strategy was wrong, but because of something far more human.
What if the real problem is that your people don't think there's a problem at all? You can't sell a solution to someone who doesn't believe anything is broken, and that one insight, borrowed from the world of addiction psychology, might explain more failed change programmes than any…
The skinny
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