Latest / Outspoken the Podcast / The Sezzy Scandals
Transcript
- 0:03Speaker 1: Episode 3, The Sezzi Scandals. Sarah Stevenson's popularity was through
- 0:09Speaker 1: the roof. Fresh from activating hashtag MILF life after the
- 0:12Speaker 1: birth of her son, Fox Ocean, Sarah had managed to
- 0:15Speaker 1: sidestep her Sin 3 scandal, replacing controversy with baby spam
- 0:20Speaker 1: and their new house renos, and the masses were loving it.
- 0:24Speaker 1: But no-one could have predicted what 2020 would hold for
- 0:27Speaker 1: Sarah's day, let alone the world.
- 0:29Speaker 2: There are fears more than 1,000 people could be infected
- 0:32Speaker 2: with a deadly SARS-like virus in China. The World Health
- 0:36Speaker 2: Organisation has declared coronavirus a global pandemic.
- 0:40Speaker 1: The COVID-19 pandemic changed life as we knew it. Locked
- 0:43Speaker 1: inside our homes with more free time than ever, public
- 0:46Speaker 1: sentiment towards influencers began to change and cancel culture took hold.
- 0:51Speaker 1: The same year, the Black Lives Matter movement shook the
- 0:54Speaker 1: world with protests breaking out across the globe following the murder.
- 0:57Speaker 3: Of George Floyd.
- 0:59Speaker 4: Cities across the United States remain in a state of
- 1:02Speaker 4: high tension tonight as the country braces itself for another
- 1:05Speaker 4: wave of protests over the death of George Floyd.
- 1:09Speaker 1: 2020 was a horror year for everyone, but for Sarah,
- 1:12Speaker 1: it was the year she got cancelled as three of
- 1:14Speaker 1: her biggest controversies played out in front of a captive
- 1:17Speaker 1: audience in lockdown. We are journalists Amy Kay and Sophie
- 1:21Speaker 1: Torber and this is Outspoken Plus. In episode two, we
- 1:27Speaker 1: left you in late 2019.
- 1:30Speaker 3: In Australia, bushfires were ravishing the country.
- 1:33Speaker 1: The new year brought further devastation as fires continued to
- 1:36Speaker 1: burn out of control.
- 1:37Speaker 2: New South Wales, Victoria and South Australia are waking up
- 1:41Speaker 2: to widespread fire damage.
- 1:42Speaker 3: We know properties have been lost.
- 1:44Speaker 2: We know many towns are without power, but the true
- 1:47Speaker 2: extent is being assessed right now.
- 1:49Speaker 1: More than 46 million acres were burnt during the 2019
- 1:52Speaker 1: and 2020 bushfires and devastatingly 34 people were killed and
- 1:57Speaker 1: nearly 3 billion animals lost their lives or were displaced.
- 2:01Speaker 1: All anyone could talk about was what could be done
- 2:03Speaker 1: to help. Influencers and brands jumped on the cause and
- 2:06Speaker 1: began sharing ways followers could help those impacted. I remember
- 2:10Speaker 1: at the time, Mitch Orville was getting a lot of
- 2:13Speaker 1: attention because he managed to raise over $ 270, 000 alongside his brand,
- 2:18Speaker 1: Hooded Smile. And Sarah's Day was quick to follow this trend.
- 2:22Speaker 1: In November, she announced that $ 1 from each of her
- 2:25Speaker 1: products sold on Le Bang Body would go towards the St.
- 2:28Speaker 1: Vincent Bushfire Appeal. Now, to put that donation into perspective,
- 2:32Speaker 1: Sarah's Le Bang Body products range from $ 16. 95 to $ 58. 95. Now,
- 2:38Speaker 1: the backlash was swift. People labeled Sarah's promotion as an
- 2:41Speaker 1: underwhelming offer of charity, while others said $ 1.
- 2:45Speaker 3: Per product was a cop-out.
- 2:47Speaker 1: Another commenter wrote, go 50% or 100% of proceeds for
- 2:51Speaker 1: 48 hours to be genuine. It's currently a cheap trick
- 2:54Speaker 1: to boost profit. Now, Sarah jumped onto her stories on
- 2:57Speaker 1: the afternoon of the fundraiser announcement, complaining that she couldn't
- 3:01Speaker 1: train because she was receiving so much hate.
- 3:04Speaker 3: Here's what she said.
- 3:05Speaker 5: The amount of hate we just got is actually disgusting. Like,
- 3:09Speaker 5: we were trying to do something fun that was going
- 3:11Speaker 5: to give back to everyone. And yeah, I'm really disappointed
- 3:13Speaker 5: in like 20% of the people. Because this was coming
- 3:18Speaker 5: from a really honest, authentic, giving place. Like, bushfires is
- 3:23Speaker 5: something really real and like personal in my family. And
- 3:29Speaker 5: when LeBanc called me with the idea, I was like, yeah,
- 3:31Speaker 5: why would I say no? Like, this is awesome.
- 3:34Speaker 1: Sarah was later slammed for her use of the word fun,
- 3:37Speaker 1: which people found insensitive and said she didn't understand the issue.
- 3:41Speaker 3: Sarah went on to say this.
- 3:43Speaker 5: This is a classic example of you're damned if you do,
- 3:46Speaker 5: you're damned if you don't. Like if I hadn't done
- 3:49Speaker 5: anything with my products to support the Bushfire Foundation, I
- 3:52Speaker 5: would have got hate. If I promote 100% of the profits,
- 3:56Speaker 5: I still get hate for promoting my products. We say
- 3:58Speaker 5: a dollar activation, I still get hate.
- 4:01Speaker 1: The story made mainstream media and the campaign was stopped
- 4:05Speaker 1: with no party disclosing if the money raised was donated. Now,
- 4:09Speaker 1: off the back of this initial failed campaign, Sarah launched
- 4:13Speaker 1: a three-day e-book sale to raise money for bushfire relief charities.
- 4:17Speaker 1: The three charities chosen were Food Bank Australia, New South
- 4:21Speaker 1: Wales Rural Fire Service, Port Macquarie Koala Hospital and the
- 4:25Speaker 1: Salvation Army. As part of the promotion, Sarah discounted her
- 4:28Speaker 1: e-books by 20%, and this time she said she would
- 4:31Speaker 1: donate 100% of the sales made to her four nominated charities. Now,
- 4:36Speaker 1: Sarah announced that the sale raised a whopping $ 391, 660, with
- 4:43Speaker 1: the profits said to be split equally between the four charities. Now,
- 4:47Speaker 1: rather than being met with great fanfare like Mitch Orville,
- 4:50Speaker 1: Sarah's fans started getting agitated when she did not provide
- 4:53Speaker 1: an update on the status of the donation. So six
- 4:56Speaker 1: days after the sale ended, Sarah released a vlog where
- 4:59Speaker 1: she briefly touched on the fundraiser. She explained that she
- 5:02Speaker 1: had emailed the charities to let them know they would
- 5:04Speaker 1: be receiving a huge donation and asked them how to
- 5:07Speaker 1: go about transferring the money to them. Now, despite confirming
- 5:11Speaker 1: she was in talks with the four charities, a member
- 5:13Speaker 1: of Gossip Forum, Guru Gossip, shared an open letter to
- 5:17Speaker 1: Sarah where they revealed they had reported her to ScamWatch for.
- 5:21Speaker 3: Not showing receipts of the donations she made.
- 5:23Speaker 1: The user wrote, I believe you will donate and this
- 5:26Speaker 1: was a genuine good deed you were doing, but this
- 5:28Speaker 1: is just a gentle nudge in the right direction. It's
- 5:31Speaker 1: too much money and too important a cause for you
- 5:34Speaker 1: not to have posted an update yet, especially when other
- 5:37Speaker 1: influencers have. Now, this letter spurred on others to start
- 5:40Speaker 1: contacting the Australian media publications who had covered the initial
- 5:44Speaker 1: story about the $ 1 bushfire appeal. It's safe to say
- 5:48Speaker 1: by now the pressure was mounting on Sarah. People were
- 5:51Speaker 1: beginning to lash out on Instagram with many comments getting
- 5:55Speaker 1: swiftly deleted. This stress led to Sarah having a complete
- 5:59Speaker 1: meltdown in her car outside of a bank 10 days
- 6:02Speaker 1: after the fundraiser had ended. So the day prior, she
- 6:05Speaker 1: had updated her followers saying that she was unable to
- 6:08Speaker 1: donate to the koala hospital because her bank wouldn't allow
- 6:11Speaker 1: her to make a transaction that big. So the following day,
- 6:15Speaker 1: Sarah complained the bank had only let her transfer money
- 6:17Speaker 1: to two of the four charities because of the transfer
- 6:20Speaker 1: limit and that she would need to come back the
- 6:22Speaker 1: next day. It's important to note that Sarah did visit
- 6:25Speaker 1: the bank at 4pm when it was closing. She said,
- 6:28Speaker 1: I'm just trying to do this nice thing and donate
- 6:30Speaker 1: all this money for my country and the animals. Sarah
- 6:33Speaker 1: went on to complain that she'd been trying to pay
- 6:35Speaker 1: everyone for over a week, but none of the charities
- 6:37Speaker 1: were accepting the bank transfers because the daily limit on
- 6:40Speaker 1: her account was $ 100, 000. Now, when you consider that Sarah
- 6:44Speaker 1: was trying to transfer each charity around $ 89, 000, wouldn't it
- 6:49Speaker 1: have only taken her four days to finalize these transfers?
- 6:52Speaker 3: Yeah, I think the.
- 6:53Speaker 1: Fact that she was complaining and putting a lot of
- 6:55Speaker 1: the blame on the charity's really caused a sour taste
- 6:59Speaker 1: in people's mouths. I mean, obviously it sounds like it
- 7:01Speaker 1: was a bit of a complex process to do, but
- 7:04Speaker 1: I think don't share the struggles that you're having with
- 7:07Speaker 1: it online. Yeah. So on the 22nd of January, five
- 7:11Speaker 1: days after Sarah's meltdown at the bank, Sarah confirmed that
- 7:14Speaker 1: all four charities had received their donations. Sarah shared a
- 7:18Speaker 1: screenshot of handwritten calculations and wrote, all charities have received
- 7:23Speaker 1: their donations. Woohoo. When I contacted the charities to let
- 7:26Speaker 1: them know they'd be getting $ 89, 013. 75, they were absolutely overwhelmed
- 7:32Speaker 1: and so grateful. Originally, some people were complaining that the
- 7:36Speaker 1: sum Sarah provided didn't add up, but they were forgetting
- 7:39Speaker 1: about the GST. So it's important to note that according
- 7:42Speaker 1: to a chartered tax accountant, Sarah did everything completely within
- 7:46Speaker 1: the rules of the tax legislation in Australia. It's very
- 7:49Speaker 1: likely that she would have an accountant providing advice on
- 7:52Speaker 1: how to maximize their profit and cash. So in this case,
- 7:55Speaker 1: what people appeared to have an issue with is with
- 7:58Speaker 1: Sarah promoting that she would donate 100% of sales rather
- 8:01Speaker 1: than saying 100% of profits. I mean, I think it's
- 8:05Speaker 1: a bit tit for tat at this stage. Yeah, in
- 8:07Speaker 1: this instance, I do feel like people were very harsh
- 8:09Speaker 1: on Sarah considering that she did raise such a huge
- 8:12Speaker 1: amount of money for charity. I do think people are
- 8:14Speaker 1: forgetting that there were so many celebrities and influencers jumping
- 8:18Speaker 1: in and trying to raise money. without actually thinking through
- 8:21Speaker 1: the process of how they would end up transferring such
- 8:24Speaker 1: a huge amount of money to a charity. I think
- 8:27Speaker 1: if this was a campaign that she had set up
- 8:29Speaker 1: with a lot of preparation time, it would have been
- 8:32Speaker 1: fair to sort of launch this criticism at her. But
- 8:34Speaker 1: considering it was something done on the fly, I do
- 8:37Speaker 1: think it was a little bit unfair. I think it
- 8:39Speaker 1: is really interesting to look back at this scandal three
- 8:42Speaker 1: years on when you're removed from the emotions of the situation.
- 8:46Speaker 1: So in times of crisis, when people feel out of control, Generally,
- 8:50Speaker 1: they do look for someone to blame. And at the time,
- 8:52Speaker 1: influencers around Australia really were being put under the microscope
- 8:57Speaker 1: by sections of the internet who were trying to determine
- 9:00Speaker 1: whether or not influencers were trying to help out out
- 9:03Speaker 1: of the goodness of their hearts or whether they saw
- 9:05Speaker 1: this situation as an opportunity for self-promotion. And being charitable
- 9:10Speaker 1: at the end of the day is good for your brand,
- 9:12Speaker 1: but it's also something I would like to think that
- 9:15Speaker 1: a lot of people genuinely do to help out and
- 9:17Speaker 1: make a difference. And I personally felt uncomfortable by the
- 9:20Speaker 1: backlash that was thrown at Sarah during this time, because
- 9:23Speaker 1: as you say, Kate, she did use her platform to
- 9:25Speaker 1: raise over $ 300, 000 for animals and communities in need. And
- 9:30Speaker 1: I'm sure if she didn't use her platform, she would
- 9:32Speaker 1: have copped the same amount of flack and abuse. And
- 9:34Speaker 1: it sort of was a situation at the time, you're
- 9:36Speaker 1: either damned if you.
- 9:37Speaker 3: Do, damned if you don't.
- 9:38Speaker 1: Yeah, I actually remember she did say that. And it's
- 9:40Speaker 1: important to remember that whilst influencers may come across as
- 9:43Speaker 1: these huge entities, Most of the time, they are individuals
- 9:47Speaker 1: running startups which don't have the support of a professional
- 9:50Speaker 1: team or strategists or lawyers behind them helping them make
- 9:53Speaker 1: these big business decisions. And I think there's a lot
- 9:56Speaker 1: of talk about how Sarah is in a bit of
- 9:58Speaker 1: a Cronulla bubble and And I don't think equips herself
- 10:01Speaker 1: with the right team. She often employs friends or relatives.
- 10:05Speaker 1: And I think this is a situation where perhaps she
- 10:07Speaker 1: didn't have the right guidance in place. Yeah. And in
- 10:10Speaker 1: terms of the criticism about her not donating the money
- 10:13Speaker 1: quick enough, I think over time it has become quite
- 10:15Speaker 1: evident that that donating large sums of money isn't as
- 10:18Speaker 1: easy as it looks. And this was the case for
- 10:21Speaker 1: Australian comedian Celeste Barber, who raised $ 51. 3 million in a
- 10:26Speaker 1: record-breaking Facebook fundraiser for the New South Wales Rural Fire
- 10:30Speaker 1: Service and Brigades Donation Fund. So Celeste said that as
- 10:33Speaker 1: donations grew and grew, she attracted a fuckton of people
- 10:38Speaker 1: telling her what she should do with it. And things
- 10:40Speaker 1: got really complicated when the deed which governed the New
- 10:43Speaker 1: South Wales Rural Fire Service Trust outlined that money donated
- 10:47Speaker 1: could only be spent on purchasing and maintaining equipment, training
- 10:52Speaker 1: and administration costs. So this meant that the money wasn't
- 10:55Speaker 1: really allowed to go directly to those who had been
- 10:59Speaker 1: impacted by the fire. And I'm sure Celeste never imagined
- 11:02Speaker 1: that she would have raised that amount of money. And
- 11:05Speaker 1: I'm assuming donors would have thought that she would have
- 11:07Speaker 1: the ability to allocate funds to other bushfire charities if necessary.
- 11:12Speaker 1: Now there was a court case and the court ruled
- 11:14Speaker 1: that money could be given to the families of fallen
- 11:16Speaker 1: firefighters and used for trauma counselling, but could not be
- 11:19Speaker 1: given to charities like the Australian Red Cross or animal
- 11:22Speaker 1: welfare groups which upset many of those who donated their money.
- 11:27Speaker 1: One month later, Sarah's bushfire fundraiser controversy was all but forgotten.
- 11:32Speaker 1: as the COVID pandemic took over our lives.
- 11:34Speaker 2: The World Health Organisation has declared coronavirus a global pandemic.
- 11:39Speaker 1: As our lives descended into the unknown, with stay-at-home orders
- 11:42Speaker 1: and five-kilometre radius parameters in place, we became increasingly infuriated
- 11:47Speaker 1: by anyone breaking the rules or those in positions of
- 11:50Speaker 1: privilege complaining about being confined to their mansions. Influencer behaviour
- 11:55Speaker 1: became a major talking point. We were beginning to question
- 11:58Speaker 1: whether influencers were doing enough to deserve the privileges bestowed
- 12:02Speaker 1: upon them. Now, on the 25th of May 2020, George Floyd,
- 12:06Speaker 1: a black man living in Minneapolis, was murdered by police
- 12:09Speaker 1: officer Derek Chauvin. After being handcuffed and pinned to the ground,
- 12:13Speaker 1: Floyd repeatedly told the police officer he could not breathe
- 12:17Speaker 1: as the officer knelt on his neck. The horrific event
- 12:20Speaker 1: was captured on camera, sparking protests around the world.
- 12:27Speaker 2: Chaos, violence, fire and looting unfolding on the streets of Minneapolis.
- 12:32Speaker 1: Black matters were at the forefront of the public psyche.
- 12:35Speaker 1: We were just two months into the pandemic and tensions
- 12:38Speaker 1: were boiling over. Social media was awash with support for
- 12:41Speaker 1: the Black Lives Matter movement, with black tiles shared on
- 12:44Speaker 1: June 2nd, 2020, to show solidarity for the protests and
- 12:48Speaker 1: riots happening in the U.S., Meanwhile, back in Cronulla, Sarah
- 12:52Speaker 1: was getting set to launch her third activewear collaboration with
- 12:56Speaker 1: White Fox Boutique. The campaign was called Reboot and was
- 13:00Speaker 1: based around the idea that her line was being elevated.
- 13:03Speaker 1: Sarah took followers along for the ride, capturing behind-the-scenes footage
- 13:07Speaker 1: of her campaign shoot. Followers were left astounded when Sarah
- 13:11Speaker 1: revealed how she had been styled.
- 13:14Speaker 3: She was unrecognisable.
- 13:16Speaker 1: Her short blonde hair had been woven into thick fluoro
- 13:19Speaker 1: braids and she was quickly.
- 13:21Speaker 3: Accused of cultural appropriation.
- 13:24Speaker 1: Now, for those who are unsure, cultural appropriation occurs when
- 13:27Speaker 1: members of a majority group adopt cultural elements of a
- 13:30Speaker 1: minority group in an exploitative, disrespectful, or stereotypical way. This
- 13:35Speaker 1: can include a hairstyle, piece of clothing, and a manner
- 13:38Speaker 1: of speaking. Now, to put all of this into context,
- 13:41Speaker 1: just three days after the murder of George Floyd, Sarah's
- 13:44Speaker 1: Day was forced to pull her new reboot activewear campaign,
- 13:48Speaker 1: She did decide to reshoot the campaign with a different
- 13:51Speaker 1: look a couple of days later. Now, I remember the
- 13:54Speaker 1: moment I saw Sarah's hairstyle on Instagram. I instantly screenshot
- 13:59Speaker 1: it and sent it to you because I couldn't believe
- 14:02Speaker 1: that she didn't foresee that this would be a problem,
- 14:04Speaker 1: especially considering what was going on in the world. It
- 14:07Speaker 1: was just so tone deaf. Yeah, the fact that Sarah's day,
- 14:10Speaker 1: as well as the White Fox Boutique team, thought that
- 14:13Speaker 1: this was acceptable really shocked me.
- 14:15Speaker 3: How did no one flag this with her? I mean,
- 14:18Speaker 3: the hairstyle was just highly inappropriate.
- 14:20Speaker 1: West African woman Safi, who chose not to give her
- 14:23Speaker 1: last name, gave some really insightful comments to news.com about
- 14:27Speaker 1: the incident because at the time there seemed to be
- 14:30Speaker 1: a real divide. There were those who were deeply offended
- 14:33Speaker 1: and then those who didn't understand the gravity of the situation.
- 14:37Speaker 1: So Safi said for her, it came down to differentiating
- 14:40Speaker 1: cultural appropriation and cultural appreciation. She said, sadly, so many
- 14:46Speaker 1: people can't tell the difference. She explained that what Sarah
- 14:49Speaker 1: did was take this hairstyle, capitalize on it, refer to
- 14:52Speaker 1: it as ghetto, and neglect to pay proper homage or
- 14:56Speaker 1: acknowledge that she was inspired by women of color. She
- 14:59Speaker 1: continued saying, quite simply, she used a significant part of
- 15:02Speaker 1: our culture to make money off it. This is what
- 15:05Speaker 1: so many black women of color like myself class as
- 15:08Speaker 1: cultural appropriation. Had she done her research and understood the
- 15:12Speaker 1: cultural significance of this hairstyle, it would be considered cultural appreciation.
- 15:17Speaker 3: But she didn't.
- 15:17Speaker 1: Now, following the backlash online, Sarah released a 380-word apology
- 15:23Speaker 1: on her Instagram feed alongside a series of Instagram stories
- 15:27Speaker 1: to her 1.1 million followers. Sarah apologized for the hairstyle
- 15:31Speaker 1: causing any offense. and explained why she made the decision
- 15:35Speaker 1: to wear braids. She basically said it was her idea
- 15:38Speaker 1: to wear braids because she always wears them and wanted
- 15:41Speaker 1: to incorporate Coachella and festival vibes into the campaign.
- 15:45Speaker 3: Let's throw to what she said.
- 15:47Speaker 5: So specifically, we need to talk about the braids because
- 15:50Speaker 5: this is where the controversy comes and the accusations and
- 15:53Speaker 5: issue of cultural appropriation. So in the first, and in
- 15:57Speaker 5: no way, I've said this in the caption, I'm not
- 15:59Speaker 5: making excuses or trying to justify the I'm literally just
- 16:03Speaker 5: trying to give reasoning because everyone's asking me questions. Even
- 16:07Speaker 5: if they're mean questions, everyone's like, why the F do
- 16:09Speaker 5: you think it's okay to wear braids?
- 16:11Speaker 3: This is me answering.
- 16:12Speaker 2: This is me answering. Yeah, this is a very serious topic.
- 16:15Speaker 5: And for us, to be put in this category is
- 16:17Speaker 5: very scary for us because this is the complete opposite of.
- 16:19Speaker 2: What we're about.
- 16:20Speaker 5: Yeah, I'm like the last person to judge anyone or
- 16:25Speaker 5: to try to be controversial or... Cultural appropriate like I
- 16:31Speaker 5: just want everyone to be happy. I want everyone anyway.
- 16:33Speaker 5: I'm derailing so I I was the one who first
- 16:38Speaker 5: came up with the braid idea and I I showed
- 16:41Speaker 5: I make a mood board for everything I made a
- 16:43Speaker 5: Pinterest with like mostly Coachella stuff It was like these
- 16:46Speaker 5: big braids and they'll pink and it was fun And
- 16:48Speaker 5: so most of the pictures that I showed everyone were
- 16:50Speaker 5: like Coachella festival.
- 16:52Speaker 1: It was really fun. I Yeah, so that was the pitch.
- 16:54Speaker 1: And it had that like electric feel that was tied
- 16:56Speaker 1: in nicely to the whole idea of this campaign that
- 16:59Speaker 1: we sort of came up with in the first place.
- 17:02Speaker 3: And that's the thing.
- 17:02Speaker 5: I don't know if I'm just like not educated in
- 17:05Speaker 5: this or it's like, I don't know, because not once
- 17:08Speaker 5: did I even think about cultural appropriation. If that even
- 17:11Speaker 5: crossed my mind, I wouldn't have done it because you
- 17:13Speaker 5: guys know I hate conflict. I hate controversy. I don't
- 17:15Speaker 5: want to offend anyone. If I thought it would offend anyone,
- 17:18Speaker 5: I would have never.
- 17:19Speaker 4: Ever, ever, ever done it.
- 17:21Speaker 1: So.
- 17:22Speaker 3: Again, not making excuses.
- 17:23Speaker 5: But you guys know I always wear two braids. Even
- 17:25Speaker 5: when I had long blonde extensions, I got my hair braided.
- 17:28Speaker 5: And even now, I'm not going to lie, even doing... Yeah,
- 17:32Speaker 5: I'd be lying if I said I completely understood what's
- 17:35Speaker 5: okay and what's not okay. Because even after researching so much,
- 17:40Speaker 5: asking people, asking my friends of all different cultural backgrounds,
- 17:43Speaker 5: of all different races... Everyone has a different opinion. Everyone
- 17:47Speaker 5: has a different... It's a very fine line. So I
- 17:50Speaker 5: don't know. It's hard to know. So I don't know
- 17:52Speaker 5: what's offensive. I don't know what is cultural.
- 17:54Speaker 3: I don't know.
- 17:55Speaker 5: So that's why I'm like, you know what? We had
- 17:56Speaker 5: a call with White Fox. White Fox, they don't want
- 17:59Speaker 5: to offend anyone. The whole team who worked on this
- 18:02Speaker 5: campaign are heartbroken that we could have upset.
- 18:04Speaker 1: We worked on it for like three months or so
- 18:07Speaker 1: in the making.
- 18:07Speaker 5: And I feel really bad for everyone.
- 18:10Speaker 2: It's okay.
- 18:11Speaker 1: Initially, many people took Sarah's apology on face value and
- 18:15Speaker 1: accepted that she was ignorant and uneducated. It is important
- 18:18Speaker 1: to note, however, that the apology was not directed at
- 18:21Speaker 1: white people, but at people of color. Therefore, it's not
- 18:24Speaker 1: up to us to accept the apology. Opinions started shifting, though,
- 18:28Speaker 1: when it appeared Sarah wasn't as remorseful as she had
- 18:31Speaker 1: made out originally. Firstly, both Sarah and Kurt kept the
- 18:34Speaker 1: sneak peek of the campaign up, despite deciding to pull it.
- 18:39Speaker 1: The video included Sarah wearing the braids.
- 18:41Speaker 3: The evening of her.
- 18:42Speaker 1: Apology, Sarah was also very passive-aggressive on her Instagram story
- 18:46Speaker 1: about having to reshoot the campaign. Now, it was very
- 18:49Speaker 1: clear she was feeling sorry for herself. She made a
- 18:51Speaker 1: snide comment about it apparently being a tough day for everyone,
- 18:55Speaker 1: not just her. To make matters worse, a screenshot from
- 18:58Speaker 1: Sarah's day's Facebook community surfaced where she was warned of
- 19:01Speaker 1: the cultural appropriation weeks before when she first posted about
- 19:06Speaker 1: the campaign to her story. However, at the time, the
- 19:09Speaker 1: post was deleted and deemed as trolling. Sarah's apology post
- 19:13Speaker 1: was also highly moderated. It only had messages of support.
- 19:17Speaker 1: The original comments calling out the hairstyle as cultural appropriation
- 19:22Speaker 1: were also deleted, despite it being an educational, well-balanced discussion. Now,
- 19:27Speaker 1: White Fox Boutique did not comment on the controversy or
- 19:31Speaker 1: issue an.
- 19:31Speaker 3: Apology for their involvement.
- 19:34Speaker 1: And I thought this was really poor because It wasn't
- 19:37Speaker 1: solely Sarah's decision to launch the campaign, yet she was
- 19:41Speaker 1: the only one who faced up and apologized to it. Yes,
- 19:44Speaker 1: the apology was not fantastic and it did not seem genuine,
- 19:48Speaker 1: but I find it really strange. that White Fox Boutique,
- 19:51Speaker 1: which is a large brand, didn't come out and give
- 19:54Speaker 1: a statement and apologise because they, at the end of
- 19:57Speaker 1: the day, they gave the all clear for this.
- 19:59Speaker 3: This was their brand putting out the activewear.
- 20:02Speaker 1: Yeah, they were collaborating with Sarah's Day on the project.
- 20:04Speaker 1: Do you think they'd have a say in the campaign
- 20:06Speaker 1: at They really seem to hang her out to dry,
- 20:09Speaker 1: which is really confusing because they still do use her
- 20:12Speaker 1: as the face of many of their campaigns.
- 20:14Speaker 3: Yeah, it was very odd.
- 20:15Speaker 1: Now, it didn't take long for people to start piling
- 20:18Speaker 1: on Sarah. It got to the point where Sarah and
- 20:20Speaker 1: her young son Fox were receiving death threats. Receipts also
- 20:24Speaker 1: started coming out of the woodwork. An alleged image of
- 20:27Speaker 1: Sarah's husband Kurt playing Scrabble emerged with a homophobic slur
- 20:31Speaker 1: spelt out on the board. A screenshot of an apparent
- 20:34Speaker 1: Bible verse Sarah shared saying people who don't believe in
- 20:37Speaker 1: God will get COVID also spread around. Despite the backlash,
- 20:41Speaker 1: Sarah's activewear campaign sold out in a matter of minutes.
- 20:45Speaker 1: And in October, they launched a restock of the Reboot collection.
- 20:49Speaker 1: As part of the restock, they filmed a new video campaign,
- 20:53Speaker 1: which Kurt directed. And of course, Sarah vlogged behind the
- 20:56Speaker 1: scenes of this campaign. She described the campaign as the
- 21:00Speaker 1: most extravagant and highly planned biggest campaign they've ever done.
- 21:04Speaker 1: It sounded strange to describe a restock campaign as that,
- 21:08Speaker 1: but it was quite clear they were trying to make
- 21:10Speaker 1: up for the cancelled campaign. Yeah, it was. And what
- 21:13Speaker 1: I found very odd was the actual concept of this video.
- 21:17Speaker 1: So the new video campaign slogan was Rise Above. And
- 21:20Speaker 1: the video starts out with Sarah driving in a G-Wagon
- 21:23Speaker 1: and she flicks around on the radio channel And there's
- 21:26Speaker 1: a news report saying, good afternoon. She then flicks to
- 21:29Speaker 1: another channel that says.
- 21:31Speaker 2: God, can't believe she actually wore that.
- 21:33Speaker 3: She is so cancelled.
- 21:35Speaker 1: Sarah then struts into this garage past a flickering TV
- 21:39Speaker 1: that has Sarah's day's campaign on the TV screen. She
- 21:42Speaker 1: walks up to this motorbike and then is shown waving
- 21:45Speaker 1: flags as two motorcycles speed past and do big jumps
- 21:49Speaker 1: on their bikes. There's a lot of fire, which to
- 21:51Speaker 1: me suggests this rising from the ashes messaging. And one
- 21:55Speaker 1: noticeable addition to the campaign are the models Kate Jones
- 21:59Speaker 1: and Lola Thompson. So Kate is a curve model and
- 22:02Speaker 1: content creator. She's known as Dedicated Lifestyles on Instagram and
- 22:07Speaker 1: has 185,000 followers, while Lola Thompson is a black model, dancer,
- 22:11Speaker 1: and content creator with 111,000 Instagram followers and 130,000 on TikTok. Sophie,
- 22:19Speaker 1: did you think it was a deliberate move to have
- 22:21Speaker 1: more inclusive models in this campaign?
- 22:23Speaker 3: Oh, 100%.
- 22:24Speaker 1: This was a deliberate move. And I think after the backlash,
- 22:27Speaker 1: Sarah needed to be more inclusive in the campaign, but
- 22:30Speaker 1: it just made it feel really.
- 22:31Speaker 3: Awkward and tokenistic. It was very performative.
- 22:35Speaker 1: Yeah, I did find it really awkward. I do remember
- 22:38Speaker 1: that many people were surprised that Kate and Lola agreed
- 22:41Speaker 1: to be in the ad, but to be fair, it
- 22:43Speaker 1: was a big opportunity for their modeling careers. And for
- 22:46Speaker 1: Kate and Lola, it was an opportunity for them to
- 22:49Speaker 1: reach out to a section of Sarah's audience who probably
- 22:52Speaker 1: hasn't felt heard or seen before. Yeah, I totally agree. Now,
- 22:56Speaker 1: at the end of the vlog, when Sarah and Kurt
- 22:58Speaker 1: throw to the finished clip of the video, Kurt looks
- 23:01Speaker 1: visibly agitated and he makes what appears to be a
- 23:04Speaker 1: snide remark saying, enjoy, rise above. Now, interestingly, in this
- 23:08Speaker 1: part of the video, I noticed that there was an
- 23:11Speaker 1: awkward cut, which makes it seem like Kurt was actually
- 23:13Speaker 1: edited and that what he said in full wasn't included
- 23:16Speaker 1: in the video. To me, the messaging was all about
- 23:19Speaker 1: rising above the backlash they received. And I think it
- 23:22Speaker 1: was a strange concept to follow and came across as
- 23:25Speaker 1: very petty and unremorseful. This campaign had to be reshot
- 23:29Speaker 1: because of cultural appropriation. Don't use this as an opportunity
- 23:34Speaker 1: to talk about your own agenda. It doesn't come across
- 23:38Speaker 1: that they're very remorseful or sorry for what they did. Yeah,
- 23:40Speaker 1: it was almost like they were the victims in the
- 23:42Speaker 1: situation because they had to reshoot a campaign. Now, Sarah's
- 23:46Speaker 1: horror year wasn't done yet. If you can believe it,
- 23:49Speaker 1: Sarah's final major scandal for 2020 was was sparked by
- 23:53Speaker 1: missing Moroccan pillow inserts. Yeah, on the 16th of November 2020,
- 23:58Speaker 1: Sarah decided to publicly name and shame small business Sabi &
- 24:02Speaker 1: Sol under the guise of helping others.
- 24:05Speaker 3: She shared a.
- 24:06Speaker 1: Total of 13 Instagram stories where she alleged that the
- 24:09Speaker 1: brand had debited $ 100 from her account but not delivered
- 24:13Speaker 1: the three Moroccan cushion inserts she had ordered. Sarah provided
- 24:17Speaker 1: screenshots that showed she had placed the order on the
- 24:20Speaker 1: 15th of October 2020 alongside unanswered follow-up emails and Instagram
- 24:25Speaker 1: DMs to Sabi and Sol. After sharing the apparent receipts,
- 24:29Speaker 1: Sarah finished up by writing, so now I'm just like, okay, cool.
- 24:34Speaker 3: Was that a scam or?
- 24:36Speaker 1: She then went on to say it wasn't about the
- 24:38Speaker 1: money because she is financially comfortable, but it's about the
- 24:41Speaker 1: customers who saved up their menial wages only to be scammed.
- 24:45Speaker 1: She said, I remember working in a fast food job,
- 24:48Speaker 1: getting paid around $ 12 an hour. If this happened to me,
- 24:51Speaker 1: I would have been so devastated that essentially a 10
- 24:54Speaker 1: hour shift had gone down the drain. Thank God she's
- 24:57Speaker 1: looking up for the little guys, isn't it? She went
- 24:59Speaker 1: on to say, anyway, I'm genuinely not doing this to.
- 25:01Speaker 3: Hate on that brand.
- 25:03Speaker 1: I'm just sharing my frustration of this brand's negligence and
- 25:06Speaker 1: lack of customer care. I could never imagine doing this
- 25:09Speaker 1: to my ebook, activewear, body bloom, first protein, pity party,
- 25:14Speaker 1: or butter me up customers.
- 25:15Speaker 3: Humble bragged.
- 25:16Speaker 1: I put so much effort, time and care into customer
- 25:19Speaker 1: service and the teams that run them on my end
- 25:22Speaker 1: that I simply cannot understand when a brand chooses to
- 25:24Speaker 1: go MIA on emails, dispatching, but yet continues to take
- 25:28Speaker 1: people's money with nothing in return.
- 25:31Speaker 3: That's just fraud, my friend.
- 25:33Speaker 1: I found it really amusing that Sarah had to itemize
- 25:36Speaker 1: each individual product she has sold with Tropica and Le
- 25:39Speaker 1: Bang to make herself sound more important. As you said,
- 25:42Speaker 1: it was a bit of a humble brag there. It's
- 25:44Speaker 1: a strange flex though, because apart from her ebook, all
- 25:47Speaker 1: of the products that she listed are owned by separate
- 25:49Speaker 1: businesses who have their own customer service team. So she's
- 25:52Speaker 1: got nothing to do with that process. And as for
- 25:55Speaker 1: her ebook, the customer service is taken care by the
- 25:58Speaker 1: company that created it, which is called Hello Hello Studios.
- 26:01Speaker 1: So a very strange brag. And Sarah was quick to
- 26:05Speaker 1: update her followers that she wasn't the only one who
- 26:08Speaker 1: had been scammed by Sabi and Sol. She claimed that
- 26:11Speaker 1: she had received over 20 DMs from her followers saying
- 26:14Speaker 1: claiming they had also fallen victim to the small business.
- 26:18Speaker 1: She ended up sharing three of the DMs she received.
- 26:20Speaker 1: It is important to note that she blurred out the
- 26:22Speaker 1: sender's identifying features. You could see that Sarah had responded
- 26:26Speaker 1: personally to their messages. One of the messages said, I'm
- 26:34Speaker 1: only 13 and I worked for that money. I think
- 26:37Speaker 1: it was this screenshot which had people quite confused because
- 26:40Speaker 1: they're like, how does a 13-year-old have a debit card
- 26:42Speaker 1: or access to PayPal? You've got to be 18 to
- 26:45Speaker 1: have a PayPal account. And people started thinking, well, maybe
- 26:48Speaker 1: Sarah's Day stans are just coming up with these fake
- 26:51Speaker 1: claims to actually talk to her because she was responding
- 26:55Speaker 1: individually to these people's DMs. Now, it wasn't long until
- 26:59Speaker 1: Sarah's stans had flooded Sabi and Sol's Instagram account with hate.
- 27:03Speaker 1: There were negative comments on nearly every single one of
- 27:06Speaker 1: Sabi and Sol's posts, with people writing scam or scammers.
- 27:10Speaker 1: And people also began claiming that they had experienced bad
- 27:13Speaker 1: customer service too. Interestingly, the comment section was a mix
- 27:17Speaker 1: of Sarah's stans and Sarah's Day haters. Now, the owner
- 27:21Speaker 1: of Sabi and Sol went on the defense and started
- 27:24Speaker 1: responding to the hate. She wrote, if everyone from Sarah's
- 27:27Speaker 1: Day's followers could please cease messaging me while I resolve
- 27:30Speaker 1: this with Sarah. There has simply been a huge misunderstanding here.
- 27:34Speaker 1: I will explain more soon, but there is no scam,
- 27:37Speaker 1: just a genuine human error. Now, the business went on
- 27:40Speaker 1: to call Sarah's claims slanderous and misinformed. The owner also
- 27:44Speaker 1: hit back at people's claims of being scammed, writing, people
- 27:47Speaker 1: are desperate for attention from influencers, unfortunately saying me too. Now,
- 27:52Speaker 1: the owner also challenged those claiming that they were scammed,
- 27:55Speaker 1: asking them to provide details around their identification so she
- 27:59Speaker 1: could look into the system. There was a particular person
- 28:02Speaker 1: from South Africa who was a nurse that she looked
- 28:05Speaker 1: up and said that there was no record of her
- 28:07Speaker 1: ever purchasing. So a lot of people were confused if
- 28:10Speaker 1: these were actual customers or just Sarah's stands trying to
- 28:13Speaker 1: get Sarah's attention. The owner of Sabi and Soul also
- 28:16Speaker 1: shared that it stated on the Frequently Asked Questions page,
- 28:20Speaker 1: that as of August 2020, cushion inserts had to be
- 28:23Speaker 1: purchased with cushion covers, and those who purchased only inserts
- 28:27Speaker 1: would have their orders automatically cancelled due to limited stock. Unfortunately,
- 28:32Speaker 1: this information was not available on the individual product page,
- 28:36Speaker 1: but was added the day Sarah called.
- 28:38Speaker 3: Out the brand.
- 28:39Speaker 1: Now, seeing as Sarah only ordered pillow inserts, it appears
- 28:43Speaker 1: her order was automatically cancelled the moment she placed it. However,
- 28:47Speaker 1: there weren't any follow-up customer service emails to let her
- 28:50Speaker 1: know that this was the case or any replies to
- 28:53Speaker 1: her follow-up emails. After all of the backlash, Sarah ended
- 28:56Speaker 1: up deleting her Instagram stories and shared an update. She wrote, Okay,
- 29:01Speaker 1: I've written this post numerous times, but let me get
- 29:03Speaker 1: straight to the point. I've decided to delete my previous
- 29:06Speaker 1: stories about how money was taken out of my account
- 29:09Speaker 1: for a product I never received. I made an online
- 29:12Speaker 1: purchase for our homewares. I stand by everything I said
- 29:15Speaker 1: and I don't want any other customers falling victim to this,
- 29:18Speaker 1: but I've seen the negativity it has created on this
- 29:21Speaker 1: brand's page and that doesn't sit well with me. I
- 29:24Speaker 1: just don't like that kind of commenting and language. I
- 29:27Speaker 1: value honesty, kindness and compassion and I am now practicing
- 29:30Speaker 1: the third. Yes, the money was taken out of my
- 29:33Speaker 1: account and the issue remains, but I have this platform
- 29:36Speaker 1: to promote kindness and.
- 29:37Speaker 3: Love above anything else.
- 29:39Speaker 1: Yes, I feel a responsibility to spread awareness and protect
- 29:42Speaker 1: others from potentially having the same issues as me, but
- 29:45Speaker 1: I want to spread happiness even more. Anyway, it's all good, guys.
- 29:49Speaker 1: Let's just be good people. Research before you purchase online
- 29:52Speaker 1: and don't leave hate comments no matter what the circumstances. Jeez,
- 29:56Speaker 1: that's a very interesting update from Sarah. Now, we covered
- 29:59Speaker 1: this story on our podcast at the time, and we
- 30:02Speaker 1: ended up following up with the owner of Savvy and
- 30:04Speaker 1: Soul to hear her.
- 30:05Speaker 3: Side of the story.
- 30:07Speaker 1: Now, she was willing to share a few details with us,
- 30:09Speaker 1: but she did say she was taking legal action against Sarah,
- 30:13Speaker 1: so couldn't say too much. She did share a screenshot
- 30:16Speaker 1: with us, though, which appeared to show that she had
- 30:18Speaker 1: given Sarah a refund on the day that Sarah had
- 30:21Speaker 1: purchased the pillow insert.
- 30:22Speaker 3: Which was on October 15th.
- 30:24Speaker 1: Looking back at this drama, it just shows how sure
- 30:27Speaker 1: you need to be as an influencer before you start
- 30:30Speaker 1: calling out a brand because there's no denying that the
- 30:32Speaker 1: customer service was very poor and the communication should have
- 30:36Speaker 1: been a lot better. However, the fact that Sarah had
- 30:39Speaker 1: received a refund immediately and didn't bother to check her
- 30:42Speaker 1: account before calling out the business publicly is really terrible.
- 30:46Speaker 1: I know, especially labeling the brand as a fraud and scammer,
- 30:49Speaker 1: it's just defamatory and I'd love to know if the
- 30:51Speaker 1: brand ended up taking legal action against Sarah. Yeah, particularly
- 30:55Speaker 1: because at the time, Sarah had 1.1 million followers on
- 30:58Speaker 1: Instagram and by tagging Sabi and Sol in her stories
- 31:02Speaker 1: and saying that she'd been scammed, she literally directed 1.1
- 31:06Speaker 1: million people over to their Instagram account as retribution. And
- 31:10Speaker 1: she would have known her stans would cause drama. And
- 31:12Speaker 1: that's probably why she tagged them. Oh, it's just crazy
- 31:15Speaker 1: to think how much damage this actually caused this small brand.
- 31:19Speaker 1: And when you think about the fact that Sarah's job
- 31:21Speaker 1: is to influence people, and she literally sent people after
- 31:25Speaker 1: this brand, it's really heartbreaking. I mean, At the time,
- 31:28Speaker 1: we were in the midst of COVID. Small businesses were
- 31:30Speaker 1: really struggling to stay afloat, and then something like this
- 31:34Speaker 1: happens for this brand. It appears that Sabi and Sol
- 31:37Speaker 1: have sadly shut down since. Their Instagram page hasn't been
- 31:40Speaker 1: updated since March 2020, and their online store no longer exists.
- 31:45Speaker 1: This was a one-woman show that was trying to operate
- 31:48Speaker 1: during COVID, and from a PR perspective, it is just
- 31:50Speaker 1: such a shame that the owner didn't notice that Sarah
- 31:53Speaker 1: had placed an order because it it really could have
- 31:56Speaker 1: been turned into great brand exposure. A lot of people
- 31:59Speaker 1: do follow Sarah for her style. Obviously, she talks a
- 32:02Speaker 1: lot about her home renovations.
- 32:04Speaker 3: And it could have been something.
- 32:05Speaker 1: Where it could have kept her business afloat and really
- 32:07Speaker 1: got her name out there. I do really question Sarah's
- 32:10Speaker 1: claims that she was trying to warn her followers.
- 32:13Speaker 3: Sabian Soul was a small.
- 32:15Speaker 1: Business, which we have mentioned several times. I mean, they
- 32:17Speaker 1: only had around 2,000 followers on Instagram. It's not this
- 32:21Speaker 1: big business that a lot of people were going to
- 32:23Speaker 1: get scammed by. And I stand by what I said
- 32:26Speaker 1: back in the podcast in 2020, that I think it
- 32:28Speaker 1: was immature and reckless of Sarah to call out the brand. Yeah.
- 32:32Speaker 1: And the owner of Subinsol, they did share with us
- 32:34Speaker 1: back in 2020 that Sarah had purchased the cushion inserts
- 32:38Speaker 1: through PayPal. And PayPal is of course renowned for its
- 32:41Speaker 1: scam protection because there's a simple process you can go
- 32:44Speaker 1: through to get a refund. So I don't understand why
- 32:46Speaker 1: she didn't do that instead of publicly slamming a small
- 32:48Speaker 1: business during COVID. I did have a laugh because I
- 32:51Speaker 1: remember back in 2020 that Tattle Life suggested starting a
- 32:55Speaker 1: GoFundMe page to help fund Sabi and Sol's legal claims
- 32:59Speaker 1: against Sarah. I would love to know what happened. If
- 33:02Speaker 1: the owner of Sabi and Sol is listening, please reach
- 33:05Speaker 1: out to us. If anyone knows any more about it,
- 33:07Speaker 1: I would love to know.
- 33:09Speaker 3: How do you come back from the worst year of
- 33:11Speaker 3: your life?
- 33:12Speaker 1: When the brand you built has been battered and your
- 33:14Speaker 1: army of followers have turned to detractors. In next week's
- 33:17Speaker 1: final installment, we cover Sarah's attempt at a rebrand.
- 33:21Speaker 3: How the wellness.
- 33:22Speaker 1: Warrior tried to evolve into a wholesome Pilates loving mom
- 33:25Speaker 1: with strong Christian roots. With lucrative brand deals to compete
- 33:29Speaker 1: for and a hungry community of new moms yearning for connection.
- 33:33Speaker 1: Mummy blogging is a high stakes business venture. But what
- 33:36Speaker 1: happens when your kids start becoming content and a heartbreaking
- 33:40Speaker 1: diagnosis makes you evaluate it all? That's on next week's
- 33:44Speaker 1: final installment. This podcast was recorded on the traditional land
- 33:48Speaker 1: of the Kaurna people of the Adelaide Plains.
- 33:50Speaker 3: We pay respect to elders past and present.
- 33:53Speaker 1: If you are enjoying this series on Outspoken Plus, we
- 33:55Speaker 1: would love to see you post it on your Instagram story.