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Latest / The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution

Inside the $2.6 Billion Mistake That Changed Boeing

On this debut episode of The Operator's Manual, Lucas and Luna dig into one of the most consequential operational failures in modern business history: Boeing's 737 MAX. They focus on a single number — $2.6 billion — the estimated cost overrun that drove the decision to re-engine an old airframe instead of designing a new one. Lucas walks through the trade-offs Boeing made between engineering discipline and shareholder returns, and Luna pushes back on whether this was a failure of culture or just bad math. They discuss the MCAS system, the FAA delegation model, and what the post-737…

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