
#13 Never compete on price again
The on demand economy is taking over. Customers want service now. Not next week. Not tomorrow. Now. You have to find a way to avoid competing on price and racing to the bottom. There will always be somebody who is willing to do what you do cheaper. One way to gain a competitive advantage and name your price is to be faster. Same day service. Frontload your business so you can grow quicker and offer your service faster and you will win.
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.