Isobel Rogers & Karen Howard - The Launch Of The CX Alliance
The CX Alliance is a brand new CX trade association launched in September 2024 in the UK. It is being launched by Karen Howard, MD of The Retail Bulletin (TRB) and the partnership director of the CXA is Isobel Rogers. They aim to publish information, research, and host events all focused on various aspects of CX.
Mark Hillary talked to Isobel and Karen to find out more about how this initiative got started and what are their plans for 2025.
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https://www.linkedin.com/in/cxisobelrogers/
https://www.linkedin.com/in/karenhoward/
https://www.theretailbulletin.com/…
The skinny
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