Latest / SmartStay Show - Short Term Rental Counsel | Airbnb Hosting Tips
Is Bad Guest Communication Hurting Your 5-Star Reviews? | Kory Himmer + Alex Steeg
Ever wonder why some hosts seem to always get glowing reviews while others struggle?
In this episode of the Smart Stay Show, I’m joined by my business partners Alex Steeg and Kory Himmer to dive into the game-changing power of proactive communication in short-term rental hosting.
We break down how setting clear expectations upfront can prevent negative reviews and enhance guest satisfaction. From booking confirmations to review requests, we share a 5-step strategy to keep your guests informed and your business running smoothly. Plus, we discuss the latest tech tools to streamline…
The skinny
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