Latest / Hope + Possibilities: Trust, Leadership + Strategic Foresight / Presence, Work, and AI: Stories Beyond Location
Transcript
- 0:17Find yourself in.
- 0:25Thank you for joining the Hope and Possibilities podcast.
- 0:28I'm Nola Simon, and today I wanna talk about my theory about presence.
- 0:35So I, long story short, I had applied for a TED Talk.
- 0:38It was actually Global TED Talk, which I've never actually
- 0:41seen them do that before.
- 0:43And.
- 0:45Spoiler alert, I didn't get chosen because honestly, there were only
- 0:4810 people out of all of North America who would've been chosen.
- 0:53And then what happens is there's, various different locations around
- 0:58the world, and then each person who wins in each particular location and
- 1:01goes to Tet in Vancouver in 2026.
- 1:05Odds were never in my favor, but I applied just because I wanted to at least put
- 1:10the Saudi out there in the universe.
- 1:14And I thought Ted was actually a good place to start because
- 1:17if I got it, that's great.
- 1:19And if I didn't, it at least gave me an excuse to actually start.
- 1:26Publicly talking about the idea.
- 1:29So essentially what the idea is that we need to really look at the way that
- 1:33we talk about work and how the stories that we tell are embedded in presence.
- 1:40Because quite honestly, if I look back at the way that my career has
- 1:44evolved, when I tell stories of success, a lot of the stories of success
- 1:50that I have are not actually based.
- 1:54On location because the work that I did was really never
- 2:01in person.
- 2:03My clients were always like, somewhere between 1500 and 3000 kilometers away
- 2:08because I was based in Toronto and the majority of the time my clients were in
- 2:14the US they weren't even the same country.
- 2:17So the.
- 2:20Success that I have that was directly related to the work
- 2:23that I was responsible for.
- 2:26It happened in the ether on a phone call, in a webinar.
- 2:32I did get to visit some clients, but the majority of the time that I
- 2:37was with that company over 17 years.
- 2:41I didn't actually meet the majority of my clients, and the majority of the work
- 2:44that I did was done over computer, over phone, and it wasn't directly in person.
- 2:52So this is where I tell stories about my work and my success
- 2:56in a very different way.
- 2:58I don't really talk about the fact, that I was based in a cubicle and that
- 3:02I was surrounded by 60 other people.
- 3:07In a department of 300 because most of the time those people were irrelevant to me.
- 3:12We had two meetings that we had to attend each month, and I would have
- 3:17coaching session here and there with my manager, and the majority of the
- 3:21time I was on my own talking to clients over the phone or using the computer,
- 3:27and the rest of the people in the department weren't really relevant
- 3:31to the way that I actually function.
- 3:34And even if I did have to ask for help, I wasn't really asking for
- 3:39PE help from the people around me.
- 3:41I was still going to other departments and most of the time using technology
- 3:47to, to do that interaction.
- 3:49So I tell stories about my work success in a very different way.
- 3:54I don't talk about body language.
- 3:56I don't talk about, what I wore that actually was influential.
- 4:01I don't talk about, how it felt to walk into a room and present.
- 4:06And the change that I did, because honestly, when I did do those
- 4:09types of presentations, I was
- 4:13virtual.
- 4:14I did one leadership presentation.
- 4:17They were all in a conference room because they had been selected to
- 4:20actually be part of the leadership team.
- 4:22I had actually been declined from that particular opportunity.
- 4:27Two core, two or three cohorts be before that, and I was asked to speak to them,
- 4:33but it was something that I did virtually.
- 4:37So I talk about my successes in a very different way because I
- 4:45haven't found in person to be
- 4:50where my career really evolved and developed.
- 4:54Honestly, even with podcasting, it's not in person.
- 4:57A lot of times I don't even have the cameras on.
- 4:59It really depends on the guest.
- 5:01A lot of what I've done is all been audio, right?
- 5:07But I know that certain people make choices based on the fact that
- 5:11they are valued in a different way.
- 5:14They, perceive themself in a different way.
- 5:17So I'm gonna tell you two stories.
- 5:18So one is of my coach.
- 5:20She does a lot of work, asynchronous, asynchronously.
- 5:23She does a lot of work over the phone using technology.
- 5:27But recently what last year, she actually decided to go back to work
- 5:32in person because she's someone who values being recognized for her energy.
- 5:39And so she felt that by working at home, she wasn't.
- 5:44Necessarily being seen as a whole person and her influence and her impact
- 5:49was being reduced because she was at home and couldn't necessarily bring
- 5:56everything to each moment that she had.
- 6:01To interact with people.
- 6:02And so she wasn't, she might've been having impact and value to
- 6:07the people that she was impacting, but she felt she could do more.
- 6:10And it was more about how it felt to her on a regular day, daily basis
- 6:15because her days were the same and she wasn't necessarily seeing a whole
- 6:19lot of people and everything would wrap up by four o'clock, four o'clock,
- 6:22and they would have dinner and.
- 6:26A lot of times she felt that no one had actually witnessed her energy.
- 6:30So going back in person allowed her to have that visibility to be
- 6:37witnessed in a way that she felt was missing in her day-to-day life.
- 6:42And I understand that with her also, she lives in a city and can
- 6:48actually walk into the downtown core.
- 6:50So it's not like it's a significant commute for her to actually rejig her life
- 6:55and actually go back to work in an office.
- 6:59For me, hearing the story, if I was going to do the same thing and say
- 7:03I wanted to have a more in-person impact and be able to walk into the
- 7:07types of corporations that would be looking for my types of skillset, I
- 7:12still have a two hour commute each way.
- 7:16So the value that I place on actually walking into an office.
- 7:25Is impacted by that.
- 7:27So there has to be something really motivating.
- 7:31What am I getting out of it that's beyond paycheck, beyond rewards and recognition.
- 7:37That intrinsically makes me feel that work has value and I
- 7:42can't do it in any other way.
- 7:44The bar is much higher for me than it is for somebody who happens to live.
- 7:49Close to the downtown core.
- 7:52But I also had a friend, and again it's about how their perceived physically,
- 8:02the coach was a better energy.
- 8:04The friend that I'm gonna tell you about, she was extremely tall.
- 8:08She was almost six feet.
- 8:10She was very voluptuous and she had.
- 8:15Red hair and she was loud and she was fun and she liked to laugh.
- 8:20And again, that energy that she brought in person, she was
- 8:26recognized in a certain way.
- 8:28Whereas when you're working from home and the Zoom screen, all those
- 8:33boxes are all the same size and you have no control about where you
- 8:37end up and how you're perceived.
- 8:39And if you're on mute and you know how people are actually.
- 8:43Reacting to you.
- 8:46It's very different, right?
- 8:47Like people, she walks into a room and people immediately look up and she
- 8:51feels that she's got impact, right?
- 8:54I, we were friends.
- 8:55She was almost six foot tall and I'm five foot one.
- 8:58I don't have that sort of impact physically.
- 9:00I walk into a room and my hair's been white for a very long time.
- 9:06White hair.
- 9:06My hair is not actually white because of age, it's because of Wardenberg syndrome,
- 9:10but there's an association with that.
- 9:13So me walking into a room, I am short.
- 9:17I have white hair and the impression that I give in person is often devalued.
- 9:27Because of societal norms, in terms of ageism and possibly even misogyny.
- 9:34Now obviously she had the misogyny aspect available to her as well too.
- 9:38It's not necessarily just related to me but it's that pretty privilege, right?
- 9:44That energy that.
- 9:45Perception that in person you have a certain impact on the
- 9:51way that people value you and.
- 9:58Your presence, how you look, how you feel, the energy you bring,
- 10:04all of that really impacts it.
- 10:06So I've got this theory that if you are someone who's actually used
- 10:11to impressing people because of how you look, how you make people
- 10:17feel the energy that you you bring.
- 10:21And you are used to people reacting to you in a certain way and recognize you, you
- 10:27in a certain way, because of your physical presence, you have a harder time adapting
- 10:31to actually working from home because that
- 10:39impact is filtered by technology.
- 10:42On the Zoom screen, everybody's the same height.
- 10:44People always think that I'm taller than I am.
- 10:47Because most of the time they've only met me over the phone or on technology, right?
- 10:53I have a personality that translates well virtually.
- 10:59I know how to make my presence known.
- 11:04I know how to make an impact with force or personality, with how I speak, with
- 11:10how I. Get people to listen to me and pay attention to me, that ability to
- 11:17build visibility remotely is something that I've developed over the years.
- 11:23I don't rely on physical presence because quite honestly, I've had
- 11:27better success doing it virtually the majority of my career, right?
- 11:33So this is something that I think, is unacknowledged by people when
- 11:40they're debating whether in person or virtual is the best scenario because
- 11:48quite honestly, it depends on the person and their individual skills,
- 11:53abilities, but also their individual version of presence and the stories
- 12:00that they tell themselves related to how they actually make an impact.
- 12:04If you are used to making an impact because of your energy, you might
- 12:09be able to adopt that in the virtual world, but it's harder, right?
- 12:16If you are used to people noticing how tall you are, how ous you are,
- 12:23you know how loud your laugh is that's something that you might be
- 12:27able to convey on a screen, but.
- 12:30It's harder, right?
- 12:35Again, it's what gets noticed without actually being verbalized
- 12:41without actually being.
- 12:43Made concrete.
- 12:45So that impact of body language again, it can be conveyed on a screen.
- 12:50This is where, movies and videos and everything that we watch virtually as well
- 12:55too, obviously gets conveyed on a screen.
- 12:58But in a corporate environment that reliance on body language
- 13:02isn't necessarily as explicit, isn't as necessarily as put in
- 13:06the forefront as your presence is.
- 13:10So how do you still make that impression without being
- 13:14explicit about the changes there?
- 13:17Because everything also is filtered through professional behavior and
- 13:24what does that look like, right?
- 13:26Like the stories that are told in Hollywood and music videos and all
- 13:30that stuff, they tend not to be.
- 13:34They tend to be very different types of stories that you would actually
- 13:37be telling in corporate, right?
- 13:40They've got a lot of emotion, they've got a lot of dependence on relationship.
- 13:44There's a sexuality to it that's usually hopefully not ev present
- 13:48in corporate environments, right?
- 13:50Because you wanna make sure that, everybody feels safe, right?
- 13:57But this is the type of thing that I think needs to be.
- 14:01Discussed and we need to develop language about how we actually talk about that.
- 14:06And this is where autonomy comes into play as well too, is people aren't
- 14:11necessarily resisting the office because
- 14:16they just want to be contrary.
- 14:19They might be adapting to the office.
- 14:22And working from home actually helps them avoid things that
- 14:26are detrimental to the work.
- 14:27For example, if people don't know that my hair is white and I don't
- 14:30tell them, nobody ever knows, right?
- 14:34Only when they see me or they see a picture of me would
- 14:37they actually even know.
- 14:38A lot of times people mistake me for blunt, right?
- 14:41It creates a whole different story than when you actually see me in person, right?
- 14:50That storytelling that underlies our reputations, how we're
- 14:56perceived, really makes an impact.
- 15:00And so when there's autonomy, where does what fuels the work?
- 15:06I might choose something.
- 15:08That's very different from somebody who actually feels that their
- 15:12energy, their physical perception, their physical presence really
- 15:17is what fuels the work, right?
- 15:19Because we're doing work in different ways.
- 15:22We're using our influence in different ways, and that I think is part of the
- 15:29story that gets overlooked because.
- 15:34If you look at the reports in terms of the height of CEOs and if you've
- 15:39ever had the pleasure of walking into a sales conference where it's
- 15:44dominated by men, especially in the Midwest US and everybody's over a six
- 15:49foot four and you walk in and it's like a sea of suits with shoulders
- 15:55that are a foot taller than you are.
- 15:59Your understanding of how you make an impact in that audience is going
- 16:04to be very different if you're five foot one versus six foot.
- 16:10If your energy is not necessarily that of an extrovert, but of an
- 16:16introvert or an ambivert, and you need time to actually recharge after
- 16:22you've actually been super social, how you make an impact and how that.
- 16:26Changes your energy, that's going to be very different.
- 16:30And this is where, for years, for decades, honestly, we've had to work in person.
- 16:37And the people who have
- 16:40personalities and energy that's less suited to that extroversion,
- 16:46that has always had pri priority.
- 16:50We've had to adapt.
- 16:51We haven't had a choice.
- 16:52What's happened with the whole work from home and working virtually
- 16:55and working from anywhere, whatever you wanna call it, is.
- 16:59Those people, which I am myself, am included in those people.
- 17:04We've seen that we can make an impact in different ways that doesn't drain us.
- 17:08So we have options that we've never had to be able to do the work that is work
- 17:15that we're perfectly capable of doing, but in a way that doesn't drain us.
- 17:21So that's another aspect as well too.
- 17:23And that's where the agency and the autonomy to work in
- 17:25a way that fuels the work.
- 17:28It is really honestly individual, and
- 17:34that's an aspect that we haven't talked about either.
- 17:36And then you add in ai, how does this really impact thing?
- 17:41The interesting thing about AI is that we have this perception that AI might
- 17:46really just come in and start doing work the way that humans would do that work.
- 17:51We don't understand AI enough, but there are, stories dating back to
- 17:56like when IBM was running artificial intelligence and doing chess with
- 18:02computers, so they would pit humans against computers and how Big Blue would
- 18:07actually play chess against a human.
- 18:13They, the computers play chess entirely different from the way
- 18:17humans do because they look at.
- 18:20All of the games that have ever been played to look for the optimized
- 18:24moves, whereas a human doesn't have the brain capacity to do
- 18:28that at a really quick pace, and humans never play chess like that.
- 18:34So how does AI really impact how the work gets done?
- 18:40The work that some people feel depends on presence might be
- 18:45done completely different.
- 18:47When you've got AI involved and presence is not really the focus of anything
- 18:52because you're using an AI agent that doesn't actually have physical form.
- 18:58So that's another aspect of the storytelling as well too, is you know,
- 19:02this is the way it's always been done.
- 19:03This is how people feel about it.
- 19:05Add in ai.
- 19:07And how does physical presence
- 19:13either become less important or more important?
- 19:17That's another aspect that I need to explore as well too, and I think this
- 19:20is a fascinating way to think about what the future of work is going to
- 19:24be like and how we influence that.
- 19:32And what we're drawn to will be very different based on
- 19:36how we prefer to work and what opportunities are available to us.
- 19:41So anyways, that essentially is the Ted Talk idea that I had in
- 19:47mind, and I will be fine tuning that and looking for more stories.
- 19:53I'd love to have people submit stories to me about, either the fact that you.
- 20:00The way that they've worked in person really makes a difference.
- 20:03And this is why explaining it, because honestly, I'm fascinated to
- 20:07see what the biases are there, right?
- 20:10Because there's bias one way or another.
- 20:12So what is the commonality?
- 20:14I'd love to see more stories that you explain your success
- 20:18stories, but focus on.
- 20:22How the location, the presence, who was around you, how those factors really
- 20:28either made or break or broke the success, and how you tell those stories.
- 20:34It would be fascinating to know.
- 20:35So if you want to email me, it's Nola, sorry nola@nolasimon.com.
- 20:41It's on my website.
- 20:42If you find you can't find it, but it's www.nolasimon.com.
- 20:48Again, email is nola@nolasimon.com and I'd love to hear your stories of success,
- 20:54specifically focusing on location and what you are either able to achieve in
- 20:59person or what working virtually and removing the physical presence as a
- 21:05factor really allowed you to do that.
- 21:07You weren't able to get accomplished in person.
- 21:10So either story is something that I'm interested in reading about.
- 21:15I'd love to collect those, so if you are interested in sharing
- 21:18with me, that'd be great.
- 21:38Find yourself in.