"Yes, I Can Help You With That" — Salesmax Plus | GGP #110
Many shop owners invest heavily in training, technology, and marketing but still struggle to convert phone calls into long-term customer relationships. In this Vendor Insights episode, Brad Hurlock sits down with Dan Molloy to explore how communication shapes trust, influences customer decisions, and impacts shop growth long before a repair order is written.Dan works with automotive businesses to improve communication systems that help teams create stronger customer experiences. Throughout the conversation, he shares common patterns he sees in shops that limit growth opportunities and prevent…
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