Latest / Arroe Collins Like It's Live / C.T.C.S Episode 243 Plastic Smiles, Radio Flashbacks And Poisoned By Amazon

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C.T.C.S Episode 243 Plastic Smiles, Radio Flashbacks And Poisoned By Amazon · Arroe Collins Like It's Live

0:00
Speaker 1: It's just a little bit of interaction is what it is,
0:02
Speaker 1: engagement as we call it in radio. The show is
0:05
Speaker 1: called Music's Lost History. We have an artist edition and
0:08
Speaker 1: we have a song edition. It's on arrow.net, A-R-R-O-E.net, an
0:13
Speaker 1: opportunity for you to test your own memory on if
0:16
Speaker 1: you know the songs before we tell you. Music's Lost History,
0:21
Speaker 1: only on arrow.net, A-R-R-O-E.net. Enjoy your exploration. CTC. Hey, what's
0:32
Speaker 1: going on? My name is CT. When I'm not busy
0:35
Speaker 1: being Arrow, you know, that podcaster guy, I live in
0:37
Speaker 1: the real world. I mean, everybody has to have a job, right?
0:40
Speaker 1: Mine just happens to be CS, you know, customer service, solutions, relationships,
0:45
Speaker 1: keeping your team motivated in an age of constant connections.
0:49
Speaker 1: I mean, each and every guest has made a choice
0:52
Speaker 1: to come into your location. What are you going to
0:54
Speaker 1: do to get them to come back? Episode number 243,
0:58
Speaker 1: Plastic Smiles, Radio Flashbacks, and Poisoned by Amazon. This is CTCS. CTCS.
1:08
Speaker 1: Transition Walk, day number one out of four. Back on
1:12
Speaker 1: this trail inside this forest to clear the mind, the body,
1:15
Speaker 1: the soul. A little too heavy right here at the beginning.
1:17
Speaker 1: You're already tuning out. You want to go with the
1:18
Speaker 1: next podcast? Oh, my God. How about if I tell
1:21
Speaker 1: you that we ran into a A copperhead snake, like,
1:25
Speaker 1: not even 25 feet away from starting in this forest. Oh,
1:29
Speaker 1: my God. You know, you talk about something where your
1:32
Speaker 1: heart just instantly stops, and then that inner martial artist goes,
1:37
Speaker 1: Keep moving forward, young one. Feel the force, Luke. Find
1:42
Speaker 1: yourself in a position of victory. Don't do anything to
1:47
Speaker 1: the copperhead snake. Oh. Yeah, that'd be a good reason
1:53
Speaker 1: to tune out right now, too. I'll see you at CS.
1:58
Speaker 1: You still can't help but feel like a total fucking fake.
2:00
Speaker 1: I mean, seriously. And I don't want to start off
2:01
Speaker 1: the show this way. And that is that, you know,
2:04
Speaker 1: when I come in here, I'm doing what I did
2:06
Speaker 1: in radio. Because here, I want to give you a
2:08
Speaker 1: real scenario here. You're going on the radio, 6 o'clock
2:12
Speaker 1: in the morning. You've been up since 2.45. The drive-in
2:14
Speaker 1: was 45 minutes. So therefore, you get to the station,
2:18
Speaker 1: you do your show prep. Now you're going live at
2:20
Speaker 1: 6 o'clock in the morning. You've had three cups of coffee.
2:22
Speaker 1: There's another cup waiting for you after you get that
2:24
Speaker 1: first break done. The pressure is on. It's your opening break.
2:28
Speaker 1: And you're not in the mood. That's what the candy-coated
2:31
Speaker 1: plastic bathroom mirror smile is all about. You put that
2:34
Speaker 1: motherfucker on and you wear it until that show comes
2:36
Speaker 1: to an end. Oh, this is definitely a WTF moment.
2:40
Speaker 1: Either that or somebody is spying on me through these
2:43
Speaker 1: cameras and they're trying to figure out how can we
2:45
Speaker 1: fuck with CT's mind. Seriously, because I mean, in my
2:48
Speaker 1: six years here, I have never, ever, ever received the
2:51
Speaker 1: tip that I just got. And the tip wasn't don't
2:53
Speaker 1: go outside in the sunshine. Don't go outside in the rain. Hey,
2:57
Speaker 1: stay away from copperheads inside your forest. No, it's a
2:59
Speaker 1: freaking money because the guy won a shit ton of
3:02
Speaker 1: lottery tickets and they go here. This is for you.
3:04
Speaker 1: And it's like, what? Especially after I just sat here
3:09
Speaker 1: and admitted to you that I put on the candy
3:10
Speaker 1: coated plastic bathroom mirror smile and a pass a payoff
3:13
Speaker 1: on it. How do I teach this to regular people
3:16
Speaker 1: who are listening? I'm that crazy fool that has a
3:19
Speaker 1: side hustle to a side hustle, if you know what
3:22
Speaker 1: I mean by that. A side hustle is a second job.
3:24
Speaker 1: They used to call it moonlighting, but because it's so
3:26
Speaker 1: cool nowadays, you know, in order to survive, period, you've
3:29
Speaker 1: got to have a side hustle to the side hustle
3:30
Speaker 1: to the side hustle. So, you know, I did all
3:32
Speaker 1: my podcast interviews today while at a movie premiere, only
3:37
Speaker 1: to head here afterwards. So it's like the side hustle
3:39
Speaker 1: into the side hustle into the side hustle. So you
3:43
Speaker 1: just keep going no matter what, no matter how tired
3:45
Speaker 1: you are. That's why God invented Red Bull. Whoa, came
3:49
Speaker 1: over here to fill in at the bar just so
3:51
Speaker 1: somebody could go take their test because we're always taking tests.
3:55
Speaker 1: None of the taps work. And all of the wines
3:58
Speaker 1: are warm. This place is like failing tremendously. And why
4:03
Speaker 1: they're keeping it open, I don't know. But yeah, none
4:06
Speaker 1: of the taps are working. So, so, so, so many
4:11
Speaker 1: new people that are starting this week. And you know
4:14
Speaker 1: what that means in retail. It doesn't matter if you're
4:17
Speaker 1: at a Home Depot, a Lowe's, or if you're at
4:19
Speaker 1: some sort of mall store. When you've got new people
4:22
Speaker 1: on the till, you know what that means? That means
4:24
Speaker 1: you can't really trust anybody to not give away an
4:27
Speaker 1: extra 10, give away a 20, give away too much money.
4:30
Speaker 1: So it's going to be pretty scary to go through
4:32
Speaker 1: this movement for the next few weeks. Please do not move.
4:37
Speaker 1: There is more CTCS right around the corner. Oh, I'm
4:41
Speaker 1: having a radio flashback for the love of God. End
4:46
Speaker 1: of the month habits. And what's up with poisoned by Amazon? Really? Hey,
4:54
Speaker 1: thanks for coming back to CTCS radio flashbacks into the
4:59
Speaker 1: month habits and poisoned by Amazon. Welcome back. CTCS! Transition Walk,
5:07
Speaker 1: day number two out of four. Whew, trouble in paradise.
5:11
Speaker 1: Assumed trouble in paradise. Come on, I can't be the
5:15
Speaker 1: only one that is guilty of writing a story before
5:18
Speaker 1: it happens. And here's what I mean by that. We've
5:22
Speaker 1: got all these people that don't want to work tonight.
5:23
Speaker 1: They don't. And so, and sure enough, I'm looking at
5:26
Speaker 1: the list last night. And I'm seeing who's checking out
5:30
Speaker 1: and who they're allowing to check out. That at the
5:32
Speaker 1: drop of a hat... You can have tomorrow off. And
5:36
Speaker 1: it's like, okay, who's going to close tomorrow night? Guess
5:38
Speaker 1: whose name is right there? Mine. I've been waiting all
5:42
Speaker 1: day today for a freaking phone call that's going to say, hey,
5:45
Speaker 1: we need you to come in later because we're going
5:48
Speaker 1: to need you to close tonight. Well, you know how
5:50
Speaker 1: I feel about closing. And you also know how I
5:53
Speaker 1: feel about these people that are on the favoritism list.
5:56
Speaker 1: My God, I guess there's just a new name for
6:00
Speaker 1: butt kisser. Or basically just somebody who likes cuddling up
6:03
Speaker 1: with the boss and they can get whatever it is
6:05
Speaker 1: they want. I don't know. I don't know. But that's
6:08
Speaker 1: where I presently stand. And I haven't gotten a phone call.
6:12
Speaker 1: I'm going in to see us. And the question is,
6:14
Speaker 1: what is he going to do when he is that
6:16
Speaker 1: motherfucker that has to close tonight? And I am not
6:19
Speaker 1: the only one in retail that has to deal with this.
6:22
Speaker 1: I'm just more willing to talk about it. Making my
6:25
Speaker 1: way into the store right now. Yeah, you got that fear,
6:28
Speaker 1: that anxiety. That thought. writing a story before it happens.
6:34
Speaker 1: Trying to figure out what you're going to see on
6:35
Speaker 1: that schedule when you walk in there. Knowing what you
6:38
Speaker 1: saw last night. So that's giving them 12 hours to
6:42
Speaker 1: kind of correct the situation. But then you have to
6:44
Speaker 1: ask the question, how do you handle it professionally? What
6:48
Speaker 1: is the answer? Is there an answer? Or do I
6:50
Speaker 1: just go the route of every person that's in retail
6:53
Speaker 1: and just fucking sell out? The good news is they've
6:56
Speaker 1: got a couple of people that are scheduled to be
6:58
Speaker 1: here until 11 o'clock, which is closing time. The bad
7:00
Speaker 1: news is, both of them are notorious for calling in
7:04
Speaker 1: around 3 and 4 o'clock in the afternoon.
7:06
Speaker 2: Um, um, yeah, um, yeah, I woke up, I wasn't
7:10
Speaker 2: feeling well. And, uh, do you mind if I stay
7:14
Speaker 2: home one more day? I swear I'll be better tomorrow.
7:17
Speaker 2: I just know I am. And as for that guy, CT,
7:21
Speaker 2: you tell him to shut his big fucking mouth up.
7:24
Speaker 1: I swear to you, I'll always blame my moodiness and
7:27
Speaker 1: my mindsets. on life inside a radio station control room.
7:32
Speaker 1: You're in there by yourself. No matter what's going on
7:34
Speaker 1: in the world, no matter what phone call is coming through,
7:37
Speaker 1: what you're editing, what money you're giving away on the radio,
7:40
Speaker 1: whatever you're doing inside that control room, you're in your
7:43
Speaker 1: own little world. And, you know, you let people come in,
7:46
Speaker 1: but those people that you usually let come in are
7:48
Speaker 1: very close to you, and they understand your mindset. They
7:51
Speaker 1: don't have to like it, but they understand it. So
7:53
Speaker 1: when I come out here with a real job, which
7:55
Speaker 1: I've never had in my life, you know, I've been
7:57
Speaker 1: in radio for 46 years. That's really my job. But
8:00
Speaker 1: I come into a job like this and you're going,
8:02
Speaker 1: I got to be with people. Well, you know, you
8:04
Speaker 1: got to clean up your act, dude, because it's no
8:06
Speaker 1: longer about being in that studio all by yourself. And
8:09
Speaker 1: it's my problem is what it is. It's my freaking problem.
8:12
Speaker 1: And I've got to learn how to deal with it.
8:14
Speaker 1: The bar mystery has been solved. Remember yesterday we were
8:17
Speaker 1: talking about how nothing worked on the bar. The taps
8:19
Speaker 1: were out. The wine was out. It's absolutely false. We
8:23
Speaker 1: just were over there. We were looking at the taps.
8:25
Speaker 1: We were looking at the CO2. We were looking at everything.
8:27
Speaker 1: Have no idea what was going on with the bartender.
8:30
Speaker 1: Maybe it was a bad day. And she pretty much
8:32
Speaker 1: just said, it ain't going to happen. I'm not going
8:34
Speaker 1: to do anything. I'm not going to do this. I'm
8:36
Speaker 1: not going to do that. But we're over there. The
8:38
Speaker 1: wine is cold. The beer is pouring. Have no clue.
8:42
Speaker 1: Does it happen at your place of business? What would
8:44
Speaker 1: you do in a situation like that when someone creates
8:45
Speaker 1: a story like that? Transition walk. Day number three out
8:49
Speaker 1: of four. Thunderstorms. big ones in this forest today but
8:54
Speaker 1: you know how i feel about situations like that you
8:56
Speaker 1: got to go out there you got to take that
8:57
Speaker 1: walk anyway you just got to be careful especially when
9:01
Speaker 1: it comes to low lightning because man one strike on
9:03
Speaker 1: the ground especially here in the carolinas and you could
9:05
Speaker 1: be barbecued sandwiches for the rest of the week a
9:08
Speaker 1: busy day in the studio today yeah even on a
9:10
Speaker 1: saturday for me it's seven days a week today i
9:13
Speaker 1: did something with one of my podcasts it's alexa and
9:16
Speaker 1: clarence And what this podcast is, it's Alexa, who is
9:20
Speaker 1: AI technology, Alexa from Amazon, and myself. And together we
9:24
Speaker 1: do a show that's based on AI technology versus somebody
9:27
Speaker 1: who has lived it, somebody who has done the homework
9:30
Speaker 1: and the research. And the thing about it is, though,
9:32
Speaker 1: is that every week, you know, you think AI technology
9:36
Speaker 1: is the answer? Here's a note for the people at
9:38
Speaker 1: the grocery store. It isn't. It isn't the answer. All
9:42
Speaker 1: it is is just a bunch of data information because
9:46
Speaker 1: she didn't do jack for this show today. I got
9:48
Speaker 1: really super controversial and she, Alexa, AI technology, went quiet.
9:56
Speaker 1: What an unbelievable gift. Now, if I can only use
9:59
Speaker 1: that kind of podcast energy to get my way through
10:02
Speaker 1: a store in the CS department. Okay, here we go.
10:08
Speaker 1: All set to do one thing. Keep it positive. You know,
10:14
Speaker 1: you get to the point where you're just so sick
10:16
Speaker 1: and tired of being negative or to judge or to
10:19
Speaker 1: sit there and say you could have done a better
10:21
Speaker 1: job he's like god damn it that's not who i
10:23
Speaker 1: was in radio why am i trying to do that
10:25
Speaker 1: here because it's i swear to god the grumpy old
10:28
Speaker 1: man wants to come out of me and i'm going
10:30
Speaker 1: no get away from me i don't need a grumpy
10:32
Speaker 1: old man syndrome here the end of the month it
10:36
Speaker 1: means people are moving my god what people are paying
10:38
Speaker 1: in rent these days i swear to god since my
10:41
Speaker 1: six years of starting here in 2020 i've I've seen
10:44
Speaker 1: rent jump up from the average maybe $ 1, 200 or $ 1, 300
10:47
Speaker 1: a month, and I'm seeing now $ 1, 600 to $ 3, 000 a month.
10:52
Speaker 1: This is for rent. I mean, if you're going to
10:54
Speaker 1: be paying $ 3, 000 for rent, what the hell is going
10:57
Speaker 1: on with buying homes? Wait a second. All I have
11:00
Speaker 1: to do is just go to Google. That'll tell me
11:01
Speaker 1: exactly what's going on. But, my God, it's scary out there.
11:05
Speaker 1: Because I remember when I came to Charlotte in 1985,
11:08
Speaker 1: my rent, which I thought was through the roof, was
11:10
Speaker 1: only $ 450 for a two-story house. But I ain't going
11:16
Speaker 1: back to that. The whole world is not going back
11:19
Speaker 1: to that. Oh, we could actually say, hey, it's the
11:22
Speaker 1: end of the month. Part two, the sequel. Yeah, the
11:26
Speaker 1: other thing that happens at the end of the month,
11:29
Speaker 1: everybody is cleaning out their pantry and their refrigerator, and
11:34
Speaker 1: they play a very smart game. They never throw away
11:37
Speaker 1: their receipt. We just had a woman bring in $ 187. 17
11:43
Speaker 1: worth of food from her refrigerator. Would have been more.
11:46
Speaker 1: But the steak that she bought three and a half
11:48
Speaker 1: weeks ago, I said, what store did you buy this from?
11:50
Speaker 1: I don't know. Well, I have to know because, I mean,
11:53
Speaker 1: your steak is like 45 bucks. I don't know. I
11:56
Speaker 1: can't take it back. What are you talking about? Well,
11:59
Speaker 1: those are the rules. I have to have your receipt.
12:02
Speaker 1: I have to have the original receipt. And because we
12:04
Speaker 1: have like, what, 350, 400 stores? you want me to
12:08
Speaker 1: go through every one of those locations looking for this
12:10
Speaker 1: how long would that take well you know maybe eight
12:13
Speaker 1: nine hours if i go through every store oh well
12:17
Speaker 1: i'll go ask my mom there's got to be a
12:20
Speaker 1: rule man i understand we'll take shit back i understand
12:24
Speaker 1: i get it but god damn You know, don't clear
12:27
Speaker 1: out your refrigerator and your pantry and expect the grocery
12:31
Speaker 1: store to take every freaking thing back. I don't believe
12:33
Speaker 1: in that. And I work for a grocery store, but
12:35
Speaker 1: I just don't believe in that. You know, I'm going
12:37
Speaker 1: to start drinking beer, getting a big buzz, and I'm
12:40
Speaker 1: taking that six-pack back. Wow, the con artists are out today.
12:46
Speaker 1: Woman comes in. She's been at the lottery machine. I
12:48
Speaker 1: put $ 80 in there, and it didn't give me anything back.
12:52
Speaker 1: It didn't give you anything back? No, look at this
12:54
Speaker 1: piece of paper. It says I put in $ 80. Yeah,
12:57
Speaker 1: it sure does. It also says receipt. Yeah, but I
13:00
Speaker 1: didn't get anything back. Okay, that's fine. Here's what we're
13:03
Speaker 1: going to do. I'm going to go ahead and look
13:05
Speaker 1: at these cameras and see what happened to see if
13:06
Speaker 1: anybody came by to grab them. Oh, no, no, no.
13:09
Speaker 1: That's okay. That's okay. I guess maybe you guys can
13:13
Speaker 1: have the $ 80. I just met an elderly couple. Looking good.
13:22
Speaker 1: I mean, they are dressed up to the hilt, man.
13:24
Speaker 1: They look good. And so I walk up to them.
13:27
Speaker 1: I said, did you go to a wedding? No, no, no, no, no.
13:30
Speaker 1: Did you go out to dinner and have a romantic
13:32
Speaker 1: dinner together? No, no, no, no, no, no. I said,
13:35
Speaker 1: you guys, you're all dressed up. I'm not used to
13:37
Speaker 1: this with you guys. They go, it's our 60th class
13:40
Speaker 1: reunion tonight. Literally, I stopped breathing in that moment. I
13:45
Speaker 1: have never met anybody... who is celebrating their 60th class reunion.
13:50
Speaker 1: And to see the smiles on their face, holy crap,
13:53
Speaker 1: it just doesn't end, does it? Happiness goes forever. God,
13:57
Speaker 1: that sounds syrupy. But I'm telling you, if you saw
13:59
Speaker 1: it with this couple, you would go, fuck yeah, that's
14:02
Speaker 1: what it's all about. All week, all I've heard about
14:06
Speaker 1: is how Old Spice has this brand new scent. for
14:11
Speaker 1: your body. It makes your whole entire body feel absolutely incredible.
14:14
Speaker 1: It's vanilla and shea, and it's called Total Body. And
14:17
Speaker 1: I came over here and I went, holy crap, we've
14:19
Speaker 1: got it. Yeah, yeah. $ 17? $ 17 for underarm deodorant. Everything
14:24
Speaker 1: else is going for $ 7. 99, $ 8. 99. We've got some down
14:25
Speaker 1: here for $ 5. 99. Then you've got the Old Spice Total Body,
14:34
Speaker 1: and it's like, it's $ 17. You know what? I wouldn't
14:38
Speaker 1: even buy it to make my butt smell better. No way.
14:41
Speaker 1: Too expensive. We've got to do a taste test here.
14:45
Speaker 1: Snickers has released for the summer months the Snickers Peanut Butter. Now,
14:48
Speaker 1: from the outside, I'm looking at it. People are going
14:51
Speaker 1: to get it confused with the Butterfinger. They really are,
14:53
Speaker 1: because it just looks like it's the same colors. And
14:56
Speaker 1: the only thing that's really sticking out is that logo,
14:58
Speaker 1: which they've done a great job in branding over the years.
15:02
Speaker 1: So then they put it in the peanut butter, and
15:03
Speaker 1: you try it, and it's like, oh my God. It
15:07
Speaker 1: like freaking melts in your mouth. It is not flaky
15:10
Speaker 1: like the Butterfinger. This... Please do not move. There's more
15:21
Speaker 1: CTCS right around the corner. I am the Putback King.
15:25
Speaker 1: Poisoned by Amazon shopping? Yeah. And Miss Anne's story. CTCS. Hey,
15:35
Speaker 1: thanks for coming back to CTCS. This time around, the
15:38
Speaker 1: put-back king, that is me, poisoned by Amazon shopping and
15:44
Speaker 1: Miss Anne's story. CTCS. Transition walk, day number four out
15:49
Speaker 1: of four. Hallelujah. Got my God on today. Yeah. Got
15:54
Speaker 1: it on before I hit this path, before I can
15:56
Speaker 1: get in to see us. It all goes together. Kind
15:59
Speaker 1: of goes with the message from the preacher man today.
16:02
Speaker 1: He says, you got to know your past and If
16:05
Speaker 1: you want to know what your destiny is... You can't
16:08
Speaker 1: just go shooting for the destiny... If you don't want
16:10
Speaker 1: to respect the people before you... I get that man...
16:14
Speaker 1: There are many times... That I find myself inside CES...
16:18
Speaker 1: Reminding myself... Of what would my mother do... What would
16:21
Speaker 1: my father do... What would my grandfather do... Who helped
16:25
Speaker 1: build the Bozeman Tunnel... Which a lot of people totally
16:28
Speaker 1: don't see anymore... But in order for any freightliner... Or
16:32
Speaker 1: even Amtrak train... To get to the West Coast, it
16:38
Speaker 1: has to go through the Bozeman Tunnel. My grandfather was
16:42
Speaker 1: one of the people that built the Bozeman Tunnel. And yet,
16:46
Speaker 1: it's so hidden away from history. And I think that perseverance, dedication, loyalty,
16:52
Speaker 1: and that one thing that you've got in your heart
16:55
Speaker 1: called vision starts with those before we got here. Just
17:01
Speaker 1: a thought. Just a thought. got to get in to
17:04
Speaker 1: see us. Time to go be my mom and dad.
17:09
Speaker 1: When the MOD, the manager on duty, looks at you
17:11
Speaker 1: and says, I don't know where this product goes. You're
17:14
Speaker 1: the put-back king. Figure out what it is. Well, what
17:17
Speaker 1: it is, it's the Snack Factory Bites is what it is.
17:20
Speaker 1: They're pretzels. And it's like, alright, I'll figure it out.
17:26
Speaker 1: So the journey today is on. Where do these things go?
17:32
Speaker 1: Here's the thing. It took me less than two minutes.
17:34
Speaker 1: It's backed by the orange juice and eggs. Pretzels. What
17:39
Speaker 1: the hell is that? That's an end cap for you.
17:42
Speaker 1: They want to be visible. They want to make sure
17:44
Speaker 1: that they can be seen and get the attention of
17:47
Speaker 1: the shopper. But it's like, even when the MOD can't
17:50
Speaker 1: even find it, give it to CT. He'll find it. Yeah,
17:52
Speaker 1: less than two minutes later, there it is. I don't know.
17:55
Speaker 1: I'll tell you how I did know. And it's because
17:58
Speaker 1: it's always in the least obvious place. And sure enough,
18:02
Speaker 1: that's where it was. This is how lazy Amazon has
18:05
Speaker 1: made us. People just call up on the phone. Hey, man,
18:08
Speaker 1: I need some Pellegrino water, man. It's got to be
18:10
Speaker 1: eight in a case. I'm not going to waste my
18:12
Speaker 1: time coming over there. Please make sure that you have
18:15
Speaker 1: eight in a case and they better be 1099. And
18:20
Speaker 1: I'm not going to waste my time. If you do,
18:21
Speaker 1: I'm going to come in there. I'm going to bust
18:23
Speaker 1: your ass. So, you know, like Amazon, I'm going to
18:26
Speaker 1: be my pleasure. which might get me a job over
18:29
Speaker 1: there at Chick-fil-A by saying, it's my pleasure. I'd be
18:31
Speaker 1: more than happy to give you whatever you want. But
18:33
Speaker 1: that's how Amazon has made it. We just think we
18:36
Speaker 1: can just pick up the fucking phone, call the people
18:38
Speaker 1: at the grocery store, we'll stop what we're doing, go
18:40
Speaker 1: find out what's going on, and then have you bitch
18:42
Speaker 1: to us on the phone. Yeah, we live for that.
18:45
Speaker 1: New guy Bill has been on vacation for about seven,
18:48
Speaker 1: maybe ten days. He should be coming back pretty soon.
18:51
Speaker 1: I don't know how people do that, because I crave people.
18:53
Speaker 1: I have to have people. I'm addicted to people. And
18:56
Speaker 1: if you think I'm the only one in retail that
18:57
Speaker 1: goes by this rule, you've got another thing thinking. Because
19:01
Speaker 1: we do crave people, and that's the reason why we're
19:03
Speaker 1: doing it. Do the research on it. You'll see that
19:05
Speaker 1: what we are is we're in an environment where we
19:07
Speaker 1: can help people, but we also have to be accepted
19:09
Speaker 1: by them. God damn it. You know, we've talked about
19:13
Speaker 1: this so many times on this show. And, you know,
19:18
Speaker 1: sometimes just documenting is probably, I don't know, I think
19:22
Speaker 1: that it just helps us relate with each other. I
19:24
Speaker 1: don't know where you are. You know, I'm in a
19:26
Speaker 1: grocery store right now, but by the time you get this,
19:28
Speaker 1: I don't know where I'll be. You don't know where
19:30
Speaker 1: you're going to be. But I mean, when you're at
19:32
Speaker 1: a grocery store and I've been here six years, you
19:34
Speaker 1: got to remember that, that we're, we're a community for
19:37
Speaker 1: some stinking reason at this store. We, we don't act
19:39
Speaker 1: like a grocery store at all. It's all about the community. So,
19:43
Speaker 1: and who we've known for six years, always in here,
19:45
Speaker 1: always upbeat, always, always, always just, you know, you look
19:48
Speaker 1: to her like when you're having a real crap day,
19:51
Speaker 1: Ann's going to be here to give you a big smile.
19:53
Speaker 1: And then today she tells us she's got Alzheimer's. It's heartbreaking.
20:01
Speaker 1: The reason why Miss Ann's story hits me so hard
20:03
Speaker 1: is because my mother had Alzheimer's and getting used to
20:06
Speaker 1: that and having to deal with that and someone that
20:10
Speaker 1: you love so very much and you grew up with
20:12
Speaker 1: basically my god you came from her womb and she's
20:16
Speaker 1: you know has no idea who the fuck you are
20:18
Speaker 1: so yeah so it really does get underneath your skin
20:20
Speaker 1: so when you hear that other people are just in
20:22
Speaker 1: the beginning stages of that you can't help but sit
20:25
Speaker 1: there and think of the members of your own family
20:27
Speaker 1: who have it and so i looked at ann i
20:29
Speaker 1: said i need you to write and she looks at
20:31
Speaker 1: me she says right why would i want to write
20:34
Speaker 1: And because I'm a daily writer, and I take it seriously,
20:37
Speaker 1: I'm going on 34 years of daily writing, and I said,
20:41
Speaker 1: I need you to write. Just please do it because
20:43
Speaker 1: your family and your friends, they're going to need something
20:47
Speaker 1: to read. And when you write and you have that
20:50
Speaker 1: in your heart and in your mind that you're writing
20:52
Speaker 1: for that day where you're not going to remember, this
20:55
Speaker 1: is going to be the love story you're never, ever
20:58
Speaker 1: going to forget. And the really cool thing is, it's
21:01
Speaker 1: your love story. These cookies are $ 5. 89 each, or you
21:06
Speaker 1: can get two for six.
21:07
Speaker 2: Why wouldn't I go back and.
21:08
Speaker 1: Get two for six? Absolutely. So I'm going to try
21:10
Speaker 1: the lemon white chocolate later, but tonight's is limited edition
21:16
Speaker 1: Pepperidge Farm Maggie's apple pie. So do you think it
21:19
Speaker 1: really looks like, before we get in there, do you
21:20
Speaker 1: think it looks like it's going to be an apple pie? Because,
21:22
Speaker 1: I mean, the outside cover, because you know me in marketing.
21:24
Speaker 1: I want to make sure, so I'm hoping that that
21:26
Speaker 1: cookie looks like that. I don't know, let's see. I
21:29
Speaker 1: want the little criss-crossy things that you guys do when
21:31
Speaker 1: you make apple pies. I think it does.
21:33
Speaker 2: One's upside down, the top one's upside down, but, you know,
21:37
Speaker 2: they're stuck together, so it looks hopeful.
21:38
Speaker 1: Oh, they're very stuck together. They're really stuck together. Wow.
21:43
Speaker 1: They're super stuck together. Here, Ryan, that one's for you. Here, Ryan.
21:47
Speaker 1: They're super stuck together. Oh, look at that. It does
21:51
Speaker 1: look like a little pie. That's pretty cool. Yeah.
21:55
Speaker 2: Yeah, that's cool.
21:56
Speaker 1: I mean, that's why they're stuck together. That makes complete sense. Oh,
21:59
Speaker 1: that's good. Well, I'm not shocked. It's Pepperidge Farm. Mmm. Ooh.
22:05
Speaker 1: That's a good follow-through flavor, too, all the way through.
22:08
Speaker 2: So I'm not a fan of pie because of the texture,
22:11
Speaker 2: like the consistency of it.
22:13
Speaker 1: Yeah, yeah. But I can get down with this. Mmm.
22:15
Speaker 1: That's almost like a pie crust, too. That's really good. Mmm. Oh, yeah.
22:20
Speaker 1: But why limited edition? Why would they do that to us?
22:26
Speaker 1: You get us addicted to it and take it away. Mmm.
22:29
Speaker 1: That's really good. You want one? Apple pie? Yeah, it's
22:32
Speaker 1: pretty good, Mia. Is it one piece? Yes, that's one pie.
22:37
Speaker 1: What do you think? That's really good. They did really
22:43
Speaker 1: well on that one. God, all four of us. We
22:45
Speaker 1: were all spot on on that. That's rare of us. Oh,
22:48
Speaker 1: the next layer is all upside down. No. Oh, God.
22:51
Speaker 1: Somebody was not paying attention to the packaging. It's okay.
22:54
Speaker 1: It's okay. The flavor makes up for the packaging. I
22:56
Speaker 1: was going to leave these with you, but I'm taking these. No,
22:58
Speaker 1: you take. No, no, no. Those are good. Your mom
23:00
Speaker 1: needs to try those. They're at the end of aisle six,
23:02
Speaker 1: the front end of aisle six. Usually the cookies are
23:04
Speaker 1: on five, I know, but they're on their own display. Okay. Uh-oh.
23:08
Speaker 1: You know, shit's going to hit the fan. When the
23:11
Speaker 1: city police show up, not just one officer, we got
23:14
Speaker 1: some cops. We got some cops in the building because
23:17
Speaker 1: the thefts today have been just fucking through the roof.
23:23
Speaker 1: Unbelievable amounts of food that have been stolen today. And
23:27
Speaker 1: so now it's like we got to have protection because
23:30
Speaker 1: obviously we're that store and people are getting on social
23:33
Speaker 1: media to talk about it. But we are that store.
23:36
Speaker 1: And so we're going to have a lot of police
23:38
Speaker 1: in here with us for the rest of the evening.
23:40
Speaker 1: because of the thefts. And I was just with an officer,
23:43
Speaker 1: and I said, look, I understand what's going on. EBT
23:45
Speaker 1: doesn't pay for another few days. They're hungry. They're fucking hungry.
23:49
Speaker 1: And I said, they're coming in, they're cleaning out their pantries,
23:52
Speaker 1: they're cleaning out their refrigerators, they're doing whatever they can
23:54
Speaker 1: to get new food into that house. But yeah, so
23:58
Speaker 1: now the cops are in the building tonight. There's something
24:01
Speaker 1: to be said about parking your car, your cop car,
24:05
Speaker 1: outside the front door. Because all of those thefts that
24:10
Speaker 1: we were going through, which let me tell you something,
24:12
Speaker 1: it has been a living nightmare. And you try to
24:15
Speaker 1: get them to stop at the door and they are
24:18
Speaker 1: so programmed to just keep walking. Don't put any focus
24:22
Speaker 1: on anybody coming up to you. don't do, I mean,
24:25
Speaker 1: it really, it really is such a profession to be
24:27
Speaker 1: able to walk into a store, have the freaking courage
24:30
Speaker 1: to get what you want and walk out and totally
24:33
Speaker 1: ignore the world. I don't want to learn how to
24:35
Speaker 1: do it. I don't want to do that. I hope
24:36
Speaker 1: I never have to do that, but you know, but
24:38
Speaker 1: they've got the cops at the door with the car. Yeah. Yeah.
24:42
Speaker 1: It's finally mellowed out in this store. And how long
24:44
Speaker 1: have I been here today? Yeah. Finally, we're starting to
24:47
Speaker 1: breathe a little bit and we're not worried about half
24:49
Speaker 1: the people that are in here. Well, there you go.
24:55
Speaker 1: Another edition of CTCS. 1, 2, 3, 4. Then you're
24:59
Speaker 1: on your way into the next big thing. Which is,
25:03
Speaker 1: I got 17 interviews next week on the podcast. 17.
25:06
Speaker 1: That means that I'll go home and show prep even
25:08
Speaker 1: more tonight. Make my way back into the studio by 6.30,
25:13
Speaker 1: 7 o'clock in the morning. Get the interview started. And
25:16
Speaker 1: then by the next time that we get together on CTCS,
25:19
Speaker 1: it'll be a Thursday. Which means what in this modern
25:22
Speaker 1: day world where everything is moving so damn quickly? I'll
25:25
Speaker 1: be with you back when we can get back together again.
25:28
Speaker 1: Which sounds like an oxymoron of sorts. But hey, do
25:32
Speaker 1: me a favor. Create your own podcast. Because, you know,
25:35
Speaker 1: you too go through the ups, the downs, the twists,
25:37
Speaker 1: the spins, the ins, the outs, the overs, the in-betweens,
25:39
Speaker 1: the underneaths. Those things that stand in front of you
25:42
Speaker 1: and the other things you wish there was something in
25:44
Speaker 1: front of you. But yet you don't stop. You keep going.
25:48
Speaker 1: Somebody can say, well, I'm just trying to survive. Is
25:49
Speaker 1: it really survival? Or is it that you love what
25:52
Speaker 1: you're doing but you don't want to admit to what
25:54
Speaker 1: you're doing? So I will see you next week on CTCS.