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Leading Through Crisis

Every leader gets a crisis. You don’t get to choose whether it comes. You only get to choose what you do with it when it arrives.

Episode Summary

Crisis communication plans and business continuity documents are useful. But they don’t address the central variable in a real crisis: what does the leader do with the fear? Fear narrows your vision, accelerates your impulse to act before you’ve thought clearly, and floods your mind with worst-case outcomes. The leaders who navigate crisis well aren’t the ones who don’t feel that fear. They’re the ones who have something to put underneath them when…

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