Latest / Randy Unscripted / The Death of Ownership
Transcript
- 0:34Randy Black: This is the podcast where I kind of just talk about whatever happens to come
- 0:38across my brain, whatever it just happens to come across it.
- 0:42And today I want to start this episode with a really simple question.
- 0:47How much of the stuff that you own, do you actually own?
- 0:52Now I know that that might sound like an odd question. After all,
- 0:55if you bought something, then of course you own it, right? Right.
- 0:59For most of our lives, that's been a pretty safe assumption.
- 1:03We bought books and we put them on our shelves. We bought music.
- 1:05We added it to our collections.
- 1:07We bought movies. We bought software. We bought games and countless other things
- 1:11without ever giving a second thought to what ownership of those really meant.
- 1:17But over the past couple of decades, something's changed. More and more of what
- 1:22we buy has become digital.
- 1:24Our music, our movies, our software, our games, our documents,
- 1:27and even some of the features that are built into products that we already own
- 1:32now exist behind accounts, subscriptions, licenses, and terms of service that
- 1:38most of us never take the time to read.
- 1:41And that raises a very interesting question. Have we quietly moved from a world
- 1:46of ownership to a world of access?
- 1:49Today, I wanna explore what ownership means in the digital age,
- 1:53why so many companies seem to be moving away from it, and whether we've traded
- 1:57something valuable for the convenience we've all come to enjoy. So let's talk about it.
- 2:03So a recent announcement from Sony got me thinking a lot about this.
- 2:08The company announced that hundreds of movies, like 550 plus,
- 2:13would be removed from customer libraries because of changes to licensing agreements.
- 2:18And these weren't movies people had rented. These weren't titles that were part
- 2:23of some subscription service.
- 2:24These were movies that customers had paid for and added to their digital collections.
- 2:30And for a lot of people, the reaction to that was immediate.
- 2:34Wait a minute. I bought those movies.
- 2:38At least they thought they did.
- 2:40The reality is that what many of us think of as a purchase today isn't always
- 2:45ownership in that traditional sense.
- 2:48In a lot of cases, what we're actually buying is a license to access content
- 2:53under a specific set of terms and conditions.
- 2:56As long as those agreements remain in place, everything works exactly as is expected.
- 3:02You open your library, you click play, and you enjoy the movie.
- 3:07But when those agreements change, things can get complicated.
- 3:12Now, to be fair, this isn't really a story about Sony. Sony just happens to
- 3:17be the latest example we have.
- 3:20Similar situations have happened before.
- 3:24We've seen it with digital books, television shows, video games,
- 3:28software, and online services.
- 3:30Content sometimes just disappears. Services sometimes just shut down.
- 3:35Features get removed, and our access to those things changes.
- 3:40What makes the Sony situation stand out is that it forced a lot of people to
- 3:45confront a question they had probably never asked before.
- 3:49If a company can remove something after you've paid for it, did you ever truly own it?
- 3:56And that's where this conversation starts to get interesting.
- 4:00Because at the same time that we're seeing stories like this,
- 4:03we're also watching physical media slowly disappear.
- 4:07More and more, entertainment is being delivered digitally.
- 4:11Disk drives are becoming less common. I mean, can you buy a computer today with one? Not easily.
- 4:17Streaming services, they dominate the market. it.
- 4:21Entire libraries of content now exist only as entries in online accounts that users have.
- 4:29We're moving toward a world where ownership is becoming harder to define.
- 4:34And maybe that's because ownership itself is actually changing.
- 4:40There was a time when ownership was a pretty straightforward concept.
- 4:46You walked into a store, you picked something off the shelf,
- 4:49you paid for it, and then you took it home. That was it.
- 4:53Whether it was a record album, a cassette tape, a CD, a VHS tape,
- 4:56a DVD, a book, or a piece of software on a disc, there wasn't much room for confusion.
- 5:02Once you bought it, it belonged to you.
- 5:06You could put it on a shelf and you could come back to it years later.
- 5:09You could lend it out to a friend. You could sell it. You could donate it.
- 5:12You could leave it to your children.
- 5:15The company that made it didn't have any say in what happened after the sale was completed.
- 5:21In fact, that's exactly what ownership meant. Control passed from the seller to the buyer.
- 5:28Now, that doesn't mean everything was perfect.
- 5:30Physical media took up space. Things got scratched. Books wore out.
- 5:34Tapes got tangled. CDs disappeared into the mysterious void that sometimes consume
- 5:39socks, television remotes, and every pen that you actually like.
- 5:44There were inconveniences. But despite those inconveniences,
- 5:49there was only one thing physical ownership provided that we often take for granted today.
- 5:55Permanence. If I bought a movie on a DVD 20 years ago, I can still watch it today.
- 6:02Nobody can log into my house and remove it from the shelf.
- 6:06Nobody can revoke my access because a contract expired.
- 6:11Nobody can decide that the movie is no longer available in my region.
- 6:17The movie is still there because I own it.
- 6:20The same thing is true for books, for music, for software.
- 6:25Once the transaction was completed, the item was mine.
- 6:30And maybe that's why most of us never spent much time thinking about ownership.
- 6:35It was so obvious that it hardly seemed worth discussing.
- 6:39Ownership wasn't something that we questioned. It was simply the default.
- 6:45But then something happened. Technology made access easier than ownership.
- 6:52And little by a little, we started choosing convenience over control.
- 6:57Not because anybody forced us to do it, because it was honestly a pretty good deal.
- 7:02At least, it certainly seemed that way at the time it came around.
- 7:07The thing is, none of this happened overnight. Nobody woke up one morning and
- 7:12decided that ownership was no longer important.
- 7:16Instead, we were offered something that was incredibly difficult to resist. Convenience.
- 7:23Think about it for a moment. If you wanted to listen to music 25 years ago,
- 7:27you needed a physical collection.
- 7:29Maybe it was CDs. Maybe it was cassette tapes. Maybe if you're old enough, it was records.
- 7:35Whatever the format was, if you wanted access to your music,
- 7:38you had to own it and you had to keep track of it.
- 7:41Then along came services like Apple Music and Spotify.
- 7:47And suddenly, millions of songs were available instantly.
- 7:52No shelves, no storage, no carrying case or binders that were full of CDs.
- 8:00Just open an app and listen.
- 8:03And the same thing happened with movies and with television.
- 8:05Instead of building a DVD collection, we could subscribe to a streaming service
- 8:10and gain access to thousands of titles with the click of a single button.
- 8:14Software then followed the same path. Rather than buying a program at one time
- 8:21and installing it from a disk,
- 8:24we began subscribing to services that delivered updates and cloud synchronization,
- 8:30and gave us access from multiple devices.
- 8:34Heck, even our files moved into the cloud. No more worrying about external hard
- 8:39drives or whether we remembered to back up our documents.
- 8:43Everything was available from anywhere as long as we had an internet connection.
- 8:48And honestly, that's pretty amazing. This isn't an episode about pretending
- 8:53that those benefits don't exist, because they do.
- 8:56Most of us enjoy them every single day.
- 9:00The truth is that digital access solved a lot of problems. It reduced clutter.
- 9:05It lowered our upfront costs. And it made content easier to discover.
- 9:10Heck, it gave us access to more music, more movies, more books,
- 9:14and more software than previous generations could have ever imagined.
- 9:18In many ways, it made life better.
- 9:22And that's why this shift happened. Not because consumers were tricked.
- 9:26Not because ownership was stolen from us.
- 9:30But because convenience was valuable enough that most of us were willing to make the trade.
- 9:36The problem is that every trade has a cost.
- 9:40And while we're focused on what we're gaining, many of us didn't spend time
- 9:44thinking about what we were giving up.
- 9:47Because the moment you stop owning something and start accessing it,
- 9:51the relationship changes.
- 9:54Ownership puts you in control. Access puts someone else in control.
- 9:59And as long as everything works, the difference doesn't seem very important.
- 10:04But when something changes, suddenly it becomes the only thing that matters.
- 10:09For most of us, ownership and access really feel like the same thing.
- 10:15I mean, after all, if I can watch the movie or listen to the music or read the
- 10:18book or use the software, does it really matter whether I own it or I simply have access to it?
- 10:25And most of the time, the answer seems to be no.
- 10:29And that's exactly why this shift happened so quietly.
- 10:33As long as the content is there when we want it, we don't spend much time thinking about who controls it.
- 10:39But ownership and access are not the same thing.
- 10:44Ownership means control. Access means permission. When you own something,
- 10:50you decide what happens to it.
- 10:52When you have access to something, someone else decides what happens to it and
- 10:57allows you to use it under certain circumstances.
- 11:00And most of the time, those conditions are buried inside terms of service agreements
- 11:04that very few of us have ever taken the time to read.
- 11:08They're written in legal language. They're spread across dozens and dozens of
- 11:12pages and are accepted with the single click of a mouse button.
- 11:17And because everything works exactly the way we expect it to,
- 11:21we rarely think about them again until something changes.
- 11:26Maybe a movie disappears from a digital library.
- 11:30Maybe a television show is removed from a streaming service.
- 11:33Maybe a software company in support for a product that you've used for years.
- 11:39Maybe an online service, suddenly shuts down completely.
- 11:44Suddenly what felt like ownership starts looking a lot more like a rental agreement.
- 11:49The difference is that traditional rentals are honest about what they are.
- 11:54When you rent a car, you know that car is not yours.
- 11:58When you rent a hotel room, you know that you're eventually going to have to leave.
- 12:03Digital purchases, though, often feel very different. The language we use reinforces that feeling.
- 12:10We don't say we're licensing a movie. We say we bought it.
- 12:14We don't say we're obtaining limited access to a song. We say we purchased it.
- 12:20The experience feels like ownership, even when the legal reality may be something
- 12:25that's entirely different.
- 12:27And that's where many people find themselves frustrated. Not because the rules
- 12:31changed, but because they suddenly discovered what rules were there all along.
- 12:38The Sony example that started this conversation wasn't really about a few hundred
- 12:43movies. It was a reminder.
- 12:45It was a reminder that many of the products we think we own today are actually
- 12:50governed by agreements, licenses, and permissions that exist well beyond our control.
- 12:56And as long as those agreements remain in place, everything works.
- 13:01But the moment they change, we're reminded who's really in charge.
- 13:07And once you start seeing that distinction, it's hard not to notice it everywhere.
- 13:12Once you start noticing the difference between ownership and access,
- 13:16you begin to see it everywhere.
- 13:19We started with music, movies, and software, and it's grown into something that's much, much larger.
- 13:26Today, we live in what a lot of people call the subscription economy.
- 13:30For decades, the traditional business model was simple.
- 13:33A company made a product.
- 13:36A customer bought that product. The transaction was then completed.
- 13:41Maybe the customer came back later and bought another product.
- 13:45Maybe they didn't, but the original sale was finished.
- 13:49Increasingly, that's no longer the goal. Today, many companies aren't looking for a one-time sale.
- 13:57They're looking for an ongoing relationship.
- 14:00Or maybe to put it more bluntly here, an ongoing payment.
- 14:06Think about how many subscriptions the average person has today.
- 14:10Video services, music services, cloud storage, productivity software,
- 14:15gaming services, news subscriptions, fitness apps, home security monitoring, the list goes on and on.
- 14:24And even industries that traditionally sold products outright have begun experimenting
- 14:29with subscription models.
- 14:31Automakers have explored subscription-based features. Subaru, Toyota, Remote Start.
- 14:38Yeah, smart devices often rely on cloud services to even to function.
- 14:45Products that once worked independently now require accounts,
- 14:50they require online connections, and they require recurring payments to be able
- 14:54to unlock their full functionality.
- 14:58And from a business perspective, it's easy to understand why.
- 15:02Recurring revenue is predictable. It creates long-term customers.
- 15:07It reduces uncertainty.
- 15:09For companies, subscriptions can be increasingly, incredibly attractive.
- 15:14For consumers, the picture's a little more complicated.
- 15:19On one hand, subscriptions often lower the barrier to entry.
- 15:23Instead of paying hundreds of dollars up front, you pay a smaller fee monthly.
- 15:28You receive updates. You get access to new features. You enjoy the convenience
- 15:33of having everything connected and synchronized.
- 15:36And don't get me wrong, those are legitimate benefits.
- 15:39But there's another side to the equation. When the payment stops, access often stops too.
- 15:46The software you've enjoyed for years may become limited. The content that you've
- 15:51enjoyed may disappear. year.
- 15:54That service that you've relied upon may no longer be available.
- 15:59The relationship never truly ends because the transaction never truly ends.
- 16:06You're not purchasing a finished product. You're maintaining access to an ongoing service.
- 16:12And perhaps that's the biggest shift of all this.
- 16:15For generations, ownership represented a destination.
- 16:20You bought the thing, you paid it off, it was yours.
- 16:24Today, many of the products and services we use are designed around the idea
- 16:28that ownership isn't the goal at all. Continued access is.
- 16:33And while it may seem like a subtle difference, it fundamentally changes the
- 16:38relationship between consumers and the things they spend their money on.
- 16:42Because if access depends on continued agreement between you and the company
- 16:46providing it, ownership starts to feel a lot less certain than it once did.
- 16:54Up to this point, we've been talking about products and services.
- 16:57You know, movies, music, software, subscriptions, things we buy,
- 17:01things we use, things we consume.
- 17:03But there's another side to this conversation that may be even more important
- 17:07because some of the most valuable things in our lives aren't products at all. They're personal.
- 17:14Think about where your memories live today. They're not in photo albums.
- 17:19They're not in shoeboxes that are full of snapshots tucked away in a closet or under the bed.
- 17:24For many of us, they're stored in cloud accounts. Thousands of photos.
- 17:31Videos of our children growing up. Family vacations, birthday parties,
- 17:35graduations. Moments we'll never get back. Hmm.
- 17:40Now think about your documents, your emails, your notes, your calendars,
- 17:44your contacts, the information that helps organize your life.
- 17:49How much of it exists on a device that you control and how much of it exists
- 17:53on servers that are owned by someone else?
- 17:57For most of us, the answer is probably more than we'd like to admit.
- 18:01And again, this isn't necessarily a bad thing.
- 18:04Cloud services provide incredible benefits. Files can be synchronized easily across devices.
- 18:11Photos can be backed up automatically.
- 18:14Important information can be accessed from almost anywhere.
- 18:19Those conveniences that exist are very, very real.
- 18:24But they also come with a level of dependence that previous generations never had to consider.
- 18:29A generation ago, if you wanted to see a family photograph, you opened a photo album.
- 18:34Today, you may need a password. an account, an internet connection,
- 18:39a functioning service, a company willing to continue providing you access.
- 18:45And that's a very different relationship.
- 18:48The same is true of social media. For many people, years of personal history
- 18:52now exist on platforms that they don't own and they don't control.
- 18:56Photos, conversations, memories, experiences, entire chapters of life that are
- 19:00documented on services that could change, disappear, or lock an account at any moment.
- 19:07Perhaps that's where this conversation becomes less about ownership and more about stewardship.
- 19:14Because increasingly, the things that matter most to us aren't things we can
- 19:19place on a shelf. They're digital.
- 19:21They're intangible. They're stored somewhere out in the cloud.
- 19:27We trust that they'll always be available because most of the time, they are.
- 19:33But trust and ownership aren't the same thing.
- 19:38The more our lives move into digital spaces, the more dependent we become on
- 19:43systems that operate beyond our control.
- 19:46And that raises a question that goes far beyond movies, music,
- 19:50or subscription services.
- 19:52If access to your digital life disappeared tomorrow how much of your life would
- 19:58disappear with it it's not a comfortable question but it may be one that's worth asking,
- 20:06so at this point we have to ask a question that may make some people uncomfortable,
- 20:11what if digital ownership was never really ownership to begin with.
- 20:18Think about it. When you buy a physical book, there's no confusion about who owns it.
- 20:22It's sitting on your shelf. You can read it whenever you want.
- 20:26You can lend it to a friend. You can sell it. You can donate it.
- 20:29You can leave it to someone of your will. That book is yours.
- 20:33But digital products have always been different. Unlike physical objects,
- 20:38a digital file can be copied endlessly.
- 20:42It can be distributed instantly around the world. It can exist in multiple places at the same time.
- 20:50And because of that, companies and content creators have spent decades trying
- 20:54to figure out how to sell digital products while maintaining some level of control over them.
- 21:01That's where licenses came from. Instead of selling the product itself,
- 21:06the companies often sell the right to use the product under very specific conditions.
- 21:11For years, most consumers have never paid attention to that distinction.
- 21:15And honestly, why would they? The experience felt the same.
- 21:20You clicked that button that said buy. The item appeared in your library.
- 21:25You used it whenever you wanted.
- 21:27For all practical purposes, it felt like ownership. Until it didn't.
- 21:34The sony situation reminded people of something that had been setting in the fine print all along,
- 21:41many of these digital purposes purchases were governed by agreements that could change,
- 21:48access could be restricted licenses can expire services can disappear and suddenly
- 21:57what looked like ownership begins to reveal itself as something else.
- 22:02But here's where things get interesting. Maybe the problem isn't that companies
- 22:06change the definition of ownership.
- 22:09Maybe the problem is that we applied an old definition to a new kind of product.
- 22:15Because the truth is that most of us don't expect digital products to behave like physical ones.
- 22:20We know we can stream a song instantly from almost anywhere.
- 22:23We know that our files can synchronize across multiple devices.
- 22:27We know updates can improve software years after we first acquire it.
- 22:31Those capabilities don't really exist in the physical world.
- 22:36Digital products offer advantages that physical products just never could.
- 22:42But those advantages often come with trade-offs.
- 22:47The same connectivity that makes digital products convenient can also make them
- 22:52dependent upon systems, platforms, accounts, and agreements.
- 22:58Perhaps that's the tension at the heart of this entire conversation.
- 23:02We want the freedom and the permanence of ownership.
- 23:06We also want the convenience and the flexibility of digital access.
- 23:12And sometimes those goals work together, but sometimes they don't.
- 23:17And maybe that's why so many people reacted so strongly to the Sony story.
- 23:21It wasn't really about losing access to a movie.
- 23:25Was about discovering that ownership meant something different than they thought it did.
- 23:29For years, we treated ownership and access as if they were just interchangeable.
- 23:35Now we realize that they really aren't.
- 23:39And that realization focuses us and it forces us to confront a much larger question.
- 23:47In a world increasingly built upon services, subscriptions, cloud platforms,
- 23:53and digital ecosystems, what does ownership even mean anymore?
- 24:00When I started thinking about this topic, it was because of a story about movies.
- 24:05A company changed a licensing agreement, and suddenly hundreds of films that
- 24:10people thought they owned were scheduled to disappear from their media libraries.
- 24:15And at first glance, it seemed like a story about digital media.
- 24:19But as we've talked through it today, it's really much bigger than that.
- 24:24It's about how our relationship with ownership has changed.
- 24:28We moved from shelves full of books, CDs, DVDs, and software discs to libraries
- 24:35that exist almost entirely in the cloud.
- 24:39We traded physical collections for instant access. We traded permanents for convenience.
- 24:45And in most cases, it was a trade that we were also happy to make.
- 24:50After all, most of us enjoy the benefits every single day. I know I do.
- 24:54The ability to carry thousands of songs in my pocket, to access my documents
- 24:58from anywhere, and to stream movies on demand would have seemed almost unbelievable not that long ago.
- 25:04The conveniences are real. The benefits are real.
- 25:09But so are the trade-offs. Because ownership and access are not the same thing.
- 25:14Ownership gives us control.
- 25:16Access gives us permission. And perhaps the most important thing that we can
- 25:20do as consumers is understand the difference.
- 25:24This isn't an argument against technology. You guys know I love technology.
- 25:28It's not an argument against streaming.
- 25:31It's not even an argument against subscriptions. I have a ton of them.
- 25:34It's simply a reminder to be aware of the agreements that we're making,
- 25:39even when they're hidden behind convenience.
- 25:43The truth is, ownership may not be disappearing.
- 25:47It may be simply evolving into something different than what it used to be.
- 25:52The question is whether or not we've noticed that. So the next time you click
- 25:57a button that says buy, take a moment and ask yourself a very simple question.
- 26:02Am I purchasing something that I own?
- 26:06Or am I paying for access to something that someone else still controls?
- 26:11Because in an increasingly digital world, that distinction may matter more than ever before.
- 26:19Before I let you go, though, I do want to say thank you.
- 26:23Whether you've been listening since the beginning or you've just discovered
- 26:26Randy Unscripted recently, I genuinely appreciate that you're spending your
- 26:31time with me for each episode.
- 26:35There are more podcasts, videos, articles, and distractions that are competing
- 26:39for your attention than ever before.
- 26:41So the fact that you've chosen to listen to me means a lot.
- 26:46If you enjoy these conversations and you'd like to help support the show,
- 26:49you can do so by visiting randyunscripted.com support.
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- 27:02for value contributions and the listener support tools.
- 27:06And if something from today's episode that resonated with you,
- 27:10I'd love to hear from you.
- 27:11Whether you agree, disagree, or have a story to share, or even have an idea
- 27:15for a future episode, you can reach me through the contact page available at
- 27:19randyunscripted.com slash contact.
- 27:23So thank you again for listening, and thank you for being a part of this community.
- 27:28I'm Randy Black, and this has been another episode of Randy Unscripted.