Latest / The TechTrends Podcast / Safaricom Business: Powering Progress for Large Enterprises | Ft. Henry Muturi

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Safaricom Business: Powering Progress for Large Enterprises | Ft. Henry Muturi · The TechTrends Podcast

• 0:09
  Hello and welcome to another episode of the Tech Trans
• 0:12
  Podcast. As I always say, this podcast is
• 0:15
  where we unpack the innovation strategies that are shaping the
• 0:19
  business in Africa. My name is Nikan Ali and welcome
• 0:23
  today conversations. It's about something very every
• 0:26
  large enterprise is grappling with right now.
• 0:30
  Think about how to scale secure and stay competitive in
• 0:34
  increasing digital fast world because you know, we look at it
• 0:39
  whether you're in banking and factoring logistics and even
• 0:43
  government, your ability to operate innovative growth is now
• 0:47
  directly tied to the digital infrastructure.
• 0:50
  And it's a conversation that we're going to be having today
• 0:52
  with a very, very interesting guest who will join us at the
• 0:55
  port, you know, in our studio. And in Kenya today, very few
• 0:58
  companies sit at the center of that infrastructure.
• 1:02
  Like Safari from business streets are a company that still
• 1:05
  commands over 60% of mobile data traffic and leads fixed
• 1:10
  connectivity, mobile money, and now enterprise services.
• 1:14
  Welcome to the podcast, Henry. Thank you.
• 1:16
  Maybe just start by introducing yourself and just giving more
• 1:19
  more details about what you do as Safaricom.
• 1:22
  All right. Thank you.
• 1:22
  Thank you for inviting me to this session.
• 1:25
  My name is Henry Julie. I take care of the team that is
• 1:29
  responsible for enterprise business, taking care of
• 1:34
  financial services customers. You know, the bounce, the
• 1:37
  insurance firms, the weather companies, the fintechs as well
• 1:41
  as the South, Yes. The Saccos are very big in Kenya
• 1:45
  right now. Exactly.
• 1:46
  All right. So let's, you know, start by a
• 1:49
  very common first we get to hear from Suffolk home business, you
• 1:53
  know, powering progress. I mean, it's a very interesting
• 1:56
  time that I get to hear whenever I, you know, I get to tell a lot
• 1:59
  of your press briefings. You can just, you know, pay you
• 2:02
  a visit your offices, you know, because when you look at the
• 2:05
  Kenya economy today, you know, infrastructure is not just about
• 2:10
  support, right? It's actually the backbone, what
• 2:14
  powers that infrastructure. And of course, you know, Safari,
• 2:17
  I'm alone, as I said, you know, when I was doing the intro for
• 2:20
  the podcast connects 10s of millions of users and of course
• 2:23
  processes, you know, right, a majority of the mobile financial
• 2:26
  interceptions in the country, right?
• 2:28
  You know, so from your perspective, what does actually
• 2:31
  powering progress really mean for large enterprises and in a
• 2:35
  market where of course connectivity, payments and even
• 2:39
  just data are so tightly interconnected, so, so.
• 2:42
  Powering progress means basically working with the
• 2:46
  enterprises to help them throughout their digital
• 2:50
  transformation. So powering progress is Alkadon
• 2:55
  for. Yeah.
• 2:57
  When it comes to Safaricom business, the first we'll talk
• 3:01
  about is connectivity. So we connect our customers and
• 3:05
  connectivity in this case, of course I mean fixed connectivity
• 3:10
  which is broadband whereby of course we connect our customers,
• 3:14
  provide the Internet connectivity, connect their
• 3:17
  branches through fibre or fixed wireless access.
• 3:22
  We used to talk about GSMGSM business mobility.
• 3:26
  So GSM whereby we provide our customers, enterprise customers
• 3:30
  with the GSM products. Of course for them to be wow,
• 3:34
  that is activity. And the second thing, after
• 3:37
  connecting our customers, we need to protect protecting
• 3:42
  their. Security.
• 3:44
  So this is where now we talk about security.
• 3:46
  So Safarico provide security solutions for our enterprise
• 3:53
  customers ranging from a number of security solutions beating
• 3:58
  what you call a margin security solutions.
• 4:01
  We have an M Song that is another security operation
• 4:05
  center whereby we are able to host customers.
• 4:10
  We are able to host customers and helping of course to protect
• 4:15
  your data information. The other one is now protecting.
• 4:20
  We have to enable, we enable our customers to enable our
• 4:23
  customers by providing them with capabilities to enable them to
• 4:28
  be able to. And in this case of course I
• 4:32
  refer to your collaboration tools applications hosted on
• 4:37
  cloud, in public cloud, we are able to provide our customers
• 4:42
  with such kind of tools to to do business.
• 4:48
  And the last one is transformation.
• 4:50
  So we transform our customers. How do we transform our
• 4:53
  customers? We work with our customers to Co
• 4:57
  create solutions who create solutions that addresses the
• 5:01
  needs and they can give us within the financial industry.
• 5:05
  Especially for the circles, we have seen that circles of the
• 5:09
  time have been suffering in terms of you know how to make
• 5:14
  sure of the alcohol fees and front office processes, Co
• 5:20
  banking solutions that exist out there, they are not fit for the
• 5:25
  South. So Sacos we realized there was a
• 5:28
  gap and the Sacos was struggling.
• 5:30
  So we decided to come up with a solution with a platform to
• 5:36
  address these specific and end to end and end to end platform
• 5:53
  taking care of the office processes, you know, in terms of
• 6:05
  in terms of all those financial aspects, you know, and then of
• 6:12
  course front office, there is a front office applications out
• 6:16
  now members are able to. Interact.
• 6:24
  You still have things there manually, right.
• 6:26
  And if you belong to, you know, come from Italian, I know my mom
• 6:31
  forced me to get into this fact where they have in the village
• 6:33
  where we contribute 600 shillings, there should be.
• 6:36
  And when they do their annual, you know, everything is just on
• 6:39
  paper, you know. So this product now addresses
• 6:42
  such, such, such, you know, exactly.
• 6:45
  Yeah. Exactly for for the country
• 6:49
  level, I mean, So for for the Tia Tia force, Yeah, Tier 4
• 6:55
  circles because that is very. So there's a Tier 1 and some of
• 6:59
  the Tier 2 circles on the account existing systems is for
• 7:04
  small circles. Solution is meant for how to get
• 7:10
  processes. So good, we are hosting the
• 7:12
  solution. So meaning that circles don't
• 7:18
  have to buy, they don't have to get any software or licenses.
• 7:25
  Yeah. So basically which is basic kind
• 7:32
  of small. You know, we'll come back to the
• 7:36
  command center you mentioned you just made later on because you
• 7:39
  know, during the life of the security summit, which I will to
• 7:42
  attend, you know, they're very quick.
• 7:44
  They are quite, very interesting, you know, relations
• 7:46
  about what these command centers be able to do in terms of just
• 7:49
  how to protect from their cybersecurity incidences.
• 7:52
  So we're going to come back to the back later, you know, just,
• 7:55
  you know, back to connectivity. You know, when you look at Kenya
• 7:58
  right now, we're looking at almost 58,000,000 Internet
• 8:01
  subscriptions, right? Could be more actually, of
• 8:03
  course, with the vast majority being mobile broadband, you
• 8:07
  know, and of course, if I become single holds, you know, the
• 8:09
  dominant share of that traffic. You know, at the same time, when
• 8:14
  talk about enterprise demand is now shifting towards fiber
• 8:18
  indicated links even just hybrid and faster.
• 8:21
  An example, for example, here we use this article 5G what the
• 8:24
  portable suffering page. You know, it's I think one of
• 8:27
  the best things you're invested in here, objections and of
• 8:30
  course reliable and even just hype of once connectivity such
• 8:35
  as, you know, like physics is a critical enabler for interprets
• 8:38
  today. And how now does the ficom
• 8:40
  business just differentiate itself in a market that is
• 8:43
  becoming increasingly competitive just like of course
• 8:46
  maybe starting how, how different is Safari?
• 8:50
  All right. The feedback that we get from
• 8:54
  majority of our customers is our services are quite reliable.
• 9:00
  Customers are using Safari connectivity, they are because
• 9:04
  of which is quite, quite important.
• 9:08
  So the number of downtimes, you know, downtimes that happen very
• 9:15
  few, very few and this construction is taking place in
• 9:22
  that area and that kind of a case in areas maybe there could
• 9:26
  be no fighter ads. They try try as much as
• 9:31
  possible. They people work with the local
• 9:35
  governments and local governments and the counties,
• 9:39
  the outies in the towns were present so that in case there
• 9:43
  are any constructions or only any way excavations basically
• 9:50
  together. So ensure that of course, we
• 9:52
  provide what you call redundant routes.
• 9:55
  So the backwards. So I really in case maybe 1
• 9:59
  route is down, there's a certain route there is traffic is in to
• 10:05
  pass through. The second one is Internet.
• 10:13
  You will notice in terms of what for streaming of data, when
• 10:18
  you're streaming data be it upstream or down, it's a far
• 10:24
  called Internet is quite stable. So to us the quality of service
• 10:28
  to our customers matters. A lot of the investments have
• 10:32
  been put in place or some equipment monitoring and even
• 10:37
  having. A team A-Team.
• 10:39
  That is dedicated is called issues.
• 10:43
  So support top of the books, support is top of the bus.
• 10:49
  We cannot have a situation. For.
• 10:54
  Example in information to engage and quickly start solving issues
• 11:04
  and also you'll find that for example, within the bus banking
• 11:09
  sector. Yeah, because, you know, it's
• 11:17
  like, I mean, they can't afford to have a downtake.
• 11:19
  Exactly. That's a very critical.
• 11:21
  Part of the business, of course, it is also true.
• 11:24
  OK. And I'm just speaking, you know,
• 11:27
  still speaking on fixed connectivity because again, I
• 11:30
  think fixed connectivity is where now it's where enterprise
• 11:33
  transformation just really becomes tangible.
• 11:35
  You talk about that and and and of course, you can't really, you
• 11:39
  can't feel in the market in that, you know, area, which is
• 11:42
  significant compared to just how competitive that space is
• 11:45
  becoming, right. But beyond these numbers, again,
• 11:49
  enterprises, when you look at them, they don't just pay
• 11:52
  connectivity, right? You know, they buy reliability
• 11:55
  performance, which is what you've mentioned here, you know,
• 11:58
  so when we talk about solution like, you know, SD one, I talk
• 12:01
  about dedicated Internet, you know, branch interconnectivity
• 12:05
  into real world outcomes for large enterprises operating
• 12:08
  across multiple locations. Yeah.
• 12:11
  Yeah. So, so you, you will notice, you
• 12:14
  know, connectivity is a fundamental, yes, I'd say
• 12:20
  connectivity is basically the foundation for an organization
• 12:24
  to be, you know, we want to provide services to your
• 12:31
  customers. Everything is digital nowadays.
• 12:33
  Yes, people no longer go to the master key is the one before 1.
• 12:41
  So what happens is that now because of that kind of
• 12:46
  activity, of course the issue of security analyst becomes and
• 12:53
  also we have to handle the other add on specific provides secure
• 13:08
  to the customers and of course affordable, affordable
• 13:12
  connectivity. The AST 1 is you can be able to
• 13:17
  use the Internet to connect. SD-1 is one of the solutions
• 13:25
  that offers to its customers and then of course those customers
• 13:29
  whose applications require dedicated and PLS still do cover
• 13:37
  to our customers talking about digital transformation and most
• 13:44
  of the businesses of course are digital.
• 13:47
  Yes, so many solutions that you provide, including managed
• 13:53
  Wi-Fi, managed Wi-Fi. Interesting, Actually, yeah.
• 13:58
  And you realize hotels, you realize the box and provide
• 14:03
  intellectually customers basically it should be over to
• 14:09
  that's pretty interesting. And of course, on that point of
• 14:14
  outcomes, you know, of course, CIA, if you're CIA or a city in
• 14:18
  a company, you're always under physical pressure actually, you
• 14:21
  know, justify that investment, right?
• 14:23
  And you know now what kind of measurable impact are you seeing
• 14:27
  now from enterprises that are now adopting suffer connective
• 14:31
  connectivity solutions? And you know I've been talking
• 14:33
  in here let's see 100% after a start time calls improved
• 14:38
  application performance. You know what actually changes
• 14:40
  I. Think one of the things is
• 14:42
  customers you can have yes, because the strategies are good,
• 14:45
  the services are seamless and therefore the companies or the
• 14:49
  enterprises. I want to detain this more
• 14:52
  astronautical retentions so, so of course and there is business
• 15:08
  continuity and apart from that of savings as well in terms of
• 15:16
  you cut your donation cost, but you are on a level service
• 15:20
  provider you can be able to cut cost, yes operations, yes only
• 15:29
  get a team in house. Yes.
• 15:32
  Running your network $0.24 so when you have this trusted so
• 15:40
  like stuff. This will be anything for you.
• 15:42
  Exactly, exactly. Therefore, in terms of business,
• 15:50
  I'm able to plan your. Business.
• 15:54
  Thanks. Thanks, Henry.
• 15:55
  You know, now let's talk to, you know, the Paris said we're going
• 15:57
  to jump into later on, which is cybersecurity, you know, because
• 16:02
  you know, even as connectivity expands, so do the risks, right?
• 16:05
  They also keep expanding and for large enterprises, a single
• 16:09
  bridge could mean a lot of things, you know, a lot of
• 16:13
  reputational damage, financial, you know, losses and even just
• 16:17
  like regulatory consequences. We've seen strict that are
• 16:23
  getting to these breaches. And of course, you know, as a
• 16:26
  ficom business, you know, see, you know, in that unique
• 16:29
  position here where auditing, you know, a national at national
• 16:33
  scale handling massive volts of data and transactions daily.
• 16:38
  You know, how do you cybersecurity solutions from 34
• 16:41
  seven, you know, SoC you mentioned in network endpoint to
• 16:45
  to make endpoint and network operation just help these
• 16:48
  enterprises build resilience in that kind of high risk
• 16:52
  environment. Yeah.
• 16:54
  Sure. So in terms of cybersecurity,
• 16:58
  yeah, a lower Rd. has been done as a federal has invested around
• 17:03
  in terms of state and security team, first of all starting
• 17:07
  skills, we have trained well trained professionals who are
• 17:12
  able to handle security issues and trends.
• 17:18
  A lot of interest, less of course in terms of people, they
• 17:21
  saw condition about monitoring, real time monitoring to 7 of
• 17:28
  threats. The other thing is cyber
• 17:34
  security. Apart from now providing actual
• 17:37
  stable security solutions cover network security and security,
• 17:44
  data centre security and everything else.
• 17:47
  Apart from that, we also provide professional services, what we
• 17:50
  call VPT. So for example, a customer, an
• 17:56
  enterprise customer want to you know, implement security
• 18:02
  solutions, suffer from offers and resources whereby you're
• 18:07
  able to get into the environment, assess the
• 18:10
  violence, check every, do an air to cash check.
• 18:14
  That is what we call the DVT. We're able to be as we get a
• 18:23
  look forward and therefore we'll provide the customer.
• 18:26
  This is I think to test. Yeah.
• 18:29
  So security. Security is not just files.
• 18:39
  Yeah. So he basically work with the
• 18:42
  client through when he signs up until the entire process?
• 18:45
  Exactly. Exactly and to differently
• 18:50
  Support Solutions. And you can just as, and there's
• 18:58
  also the tuition actually between security and speed,
• 19:02
  right? You know, as an enterprise, I
• 19:05
  want to innovate. I want to leave we, you know,
• 19:07
  cloud apps. I want to adopt AI, especially
• 19:09
  right now, AI is a big conversation.
• 19:12
  Again, I want to do all this without compromising on
• 19:14
  security, right? How then does the FICOM business
• 19:18
  just ensure for me as an enterprise I can move fast while
• 19:23
  still maintaining that strong, you know, protection frameworks?
• 19:28
  So first of all, I'm saying provider.
• 19:30
  So yes. So when we're launching with
• 19:32
  customers look at their requirements, solutions and
• 19:40
  these applications and it look to run on premises, Yeah, it's
• 19:46
  causing the way to run on the hybrid cloud on premise and
• 19:50
  because of the security there depends on what the customer has
• 19:55
  implemented. But if it is, look to run on
• 20:02
  any. In that kind of a case, who are
• 20:07
  the customers, enterprise customers, the system able to do
• 20:20
  quite fast. So in terms of turn around time
• 20:24
  ideally you know, so I'm able to get rid of me today, no customer
• 20:31
  timeline. So I guess it's not an issue
• 20:35
  A-Team and you know based on experience we haven't related
• 20:40
  some of these issues. We have found out applications,
• 20:45
  we need to deploy these applications from Paris access
• 20:49
  to outside Internet. So we go to the FX.
• 20:55
  Three years and two nights should not be.
• 20:59
  Host yeah, actually I like the revision, the turn around bit
• 21:02
  because I think that's what is one of the business and for even
• 21:04
  one for us when you sign up for any business, I mean where we
• 21:07
  host all our platforms before we went for you know host X, you're
• 21:13
  like OK, how how fast are they to respond to our queries should
• 21:16
  the website go down, how fast can you reach them?
• 21:18
  So I mean, turn around time is actually a bit being, you know,
• 21:21
  and I'm like actually you're tackling that, which is very,
• 21:22
  very interesting. And now I mean, as we expand
• 21:26
  this conversation, you know, you just lightly touched about cloud
• 21:31
  and of course cloud adoption is really accelerating in Kenya.
• 21:34
  You know, we've seen a lot of companies adopting cloud.
• 21:37
  Even the smallest businesses are now adopting cloud.
• 21:39
  But for many, especially Kenya being a very regulated market,
• 21:45
  there are still so many concerns.
• 21:47
  We are talking about of course data software need.
• 21:49
  It's a very, very big conversation that we like having
• 21:51
  especially here internally, you know obtain guarantees, you know
• 21:55
  business recovery, all which are very critical for any business
• 21:58
  to actually operate. You know how then is Safaricom
• 22:02
  is just cloud solutions now address these concerns,
• 22:05
  particularly in a market where you know, downtown actually
• 22:08
  literally being asked down. Yeah.
• 22:14
  So apart from providing so we are able to provide
• 22:37
  customers who come for multiple services recovery as a service
• 22:43
  able to talk to over research the recovery site just in case
• 22:48
  if a customer you don't binary site friends are running on a
• 22:53
  public cloud, it is down. At least they're able to to
• 22:57
  work, they're able to resume and continue working services.
• 23:05
  That is quite the second thing when it comes to as you are
• 23:11
  aware, most of the hyper scalars, we are happy there.
• 23:14
  Hyper scalars, most of them Microsoft should be services to
• 23:27
  the customers. So what is the benefit of that?
• 23:30
  The benefit is there is an issue.
• 23:37
  We have what you call, you don't have.
• 23:46
  When you
• 24:08
  have somebody you know ready to assist you, yeah.
• 24:15
  Right, right. That's interesting.
• 24:17
  I love the data center beat. Yeah, that's great.
• 24:20
  Interesting. You know, and, and I've also
• 24:23
  seen Safaricom go being in such complex, they switch every like
• 24:26
  is they have IoT, you know, entire of things, which again is
• 24:30
  certainly becoming, you know, the biggest drivers of
• 24:33
  enterprise efficiency. Final businesses here, you know,
• 24:36
  in Kenya, you know, across sector, we're looking at fuel,
• 24:39
  logistics, energy, agriculture. There's that shift, you know,
• 24:43
  towards real time visibility and automation, which is again a
• 24:46
  very big conversation, you know, and when you are really enabling
• 24:51
  a lot of enterprises to leverage IoT and through telematics,
• 24:55
  smart utilities or supply chain monitoring and for telematics,
• 24:59
  you know, like I like what you want to say, but it was quite a
• 25:03
  big conversation, you know. How long?
• 25:06
  Just normally just helping these businesses or enterprises
• 25:09
  leverage IoT across these different sectors.
• 25:13
  So depending on the different use cases, different use cases
• 25:17
  team, for example, transport and existing economies where is here
• 25:22
  now telematics comes in we have operate end to end solution that
• 25:29
  is will provide see connectivity in IoT scenes will provide the
• 25:34
  platform and of course all the associated revised the same IoT
• 25:41
  services for for, for for for for customers to be able to you
• 25:47
  know, monitor for example, if it is logistics companies, yeah,
• 25:52
  how can they you know to monitor tracks rules from one other
• 25:55
  issue to another. So we are very strong.
• 26:00
  We need space. We will and their solution.
• 26:03
  So different cases, different cases for you know, we are able
• 26:12
  to, we don't have a complete solution.
• 26:32
  Organizations different cities and attend our solution being of
• 26:38
  course so all chain, all chain. Yes, yeah.
• 26:42
  So these will have to recommendation.
• 26:51
  Around you know IoT because my first event job worker clearing
• 26:55
  schools in telematics companies used to and I used to enjoy just
• 27:00
  watching all those things and seeing how you can actually
• 27:03
  support these guys here. This driver stops, why are they
• 27:06
  stopped for this long really, you know, interesting and even
• 27:09
  just you know, looking ahead, where do you see the biggest
• 27:13
  opportunity for you in Kenya? Is it a logistics, manufacturing
• 27:18
  smart cities, you know are coming up where is the really?
• 27:25
  Different use cases fire to when you look at the future OK
• 27:28
  telematics these are has been yes been there over.
• 27:31
  The. Over the time, but then we are
• 27:34
  looking at integrating IoT with AI as well.
• 27:40
  I see IoT coming in strong to help, to help enterprises be
• 27:47
  able to optimize, optimize, you know, optimize the operations.
• 27:55
  How do you optimize your operations?
• 27:57
  For example, cutting down the cost of energy?
• 28:01
  We got customers branches, they have branches they want to be
• 28:04
  monitoring. You know, you know, power
• 28:09
  utilization, for example, electricity, for example, the
• 28:12
  cost of electricity has become quite high.
• 28:15
  Electricity is now quite expensive.
• 28:16
  Initially, it wasn't enterprises are getting concerned about
• 28:21
  these most skyrocketing costs of learning business.
• 28:24
  So a good case is whereby you can, you know, IoT to to help
• 28:34
  you manage cost of power. So there is, you know,
• 28:39
  equipments that are not to use dramatically can be switched
• 28:43
  off. The light stuff like anything
• 28:45
  that is running in a branch or in a business, you can Google
• 28:50
  to, you know, use IoT to control our utilization.
• 28:56
  That is one of the uselessness, the separate use case.
• 28:59
  Of course IO team will continue the scale in the transport
• 29:04
  sector, you know, and even in, you know, homes for security.
• 29:10
  You can be able to integrate anti security security for
• 29:15
  everything, including all the devices that you use at home and
• 29:20
  be able to deploy, you know, smart homes, you understand.
• 29:27
  Building a smartphone in my house, I'm trying to see if I
• 29:30
  can switch off my bulb by just, you know, what actually thing
• 29:35
  Shika 6 will be in there. A lot of things you know, so
• 29:39
  it's an interesting concept as well, you know, envy as we just
• 29:42
  almost wind up broadcast. We are entering, you know, a new
• 29:45
  face of enterprise information, of course driven by 5G, which is
• 29:49
  a psycho very big on AI. As I say, it's a very big
• 29:52
  conversation and of course, you know you mentioned and
• 29:55
  increasingly digital fast visit model that we're seeing
• 29:58
  happening right now with a lot of enterprises organizations in
• 30:01
  Kenya. And of course, as we mentioned
• 30:04
  earlier, Safaricom Marine dominates mobile connectivity
• 30:07
  again expanding into fiber cloud enterprise services.
• 30:10
  But again, the landscape is evolving pretty very quickly.
• 30:14
  A lot of things happening. We only joke with my feel that
• 30:19
  especially the AI, you wake up tomorrow something very
• 30:23
  different. Tomorrow is easy.
• 30:25
  You need to learn how to be evolved with those.
• 30:27
  How do you see some alcohol business now continue to power
• 30:30
  this progress, you know, in this?
• 30:33
  Industries in terms of technology development, for
• 30:39
  example, what is happening watching Yeah, Technology space
• 30:44
  so that we are able to adopt or adapt to these new current
• 30:50
  technologies quite quickly. And they continue, of course, to
• 30:53
  invest by train staff that for example, on our staff, staff
• 30:58
  strain on, they're trained on this AI and we continue of
• 31:04
  course, to enable our staff on their space.
• 31:07
  So of course, looking at the future, the future is bright and
• 31:12
  suffer from visions of course to be calm within the that.
• 31:16
  Core yes. Technology company is yes.
• 31:24
  We are on track. Good progress as you made to you
• 31:36
  on our staff and train AI we actually have only.
• 31:48
  Customers are bringing their problems to us and then of
• 31:50
  course you. Know, you know, The thing is
• 31:58
  from where I'm sitting myself, I can't see this problem.
• 32:00
  It's like, you know, and now just for for interpreter, you
• 32:06
  know, leader listening to this podcast, of course, the stacks
• 32:08
  are really high. So we're talking about future
• 32:11
  proofing them to organizations in NAFTA, pretty shifting
• 32:14
  digital, you know digital economy, you know, what happens,
• 32:17
  would you give additional maker right now?
• 32:20
  I mean, where should they be placing their bets for the next
• 32:23
  three, maybe 3-4 or five years? As I see nobody has consultancy
• 32:30
  services, services in, in, in, in different.
• 32:40
  We are a team that is going to work on the future trends of
• 32:46
  obviously security. Of course, you know securities
• 32:50
  in India, we are the biggest motor price on the races in
• 33:00
  touch with mobile. This is a lot.
• 33:05
  So mainly there of course we have proper security, very
• 33:11
  robust systems and that is why we are able to provide our
• 33:14
  services in this. So organizations can also be
• 33:20
  able to, and we can also be able, as I said, to provide
• 33:24
  mining services, Yeah, mining services to enter places so that
• 33:31
  they take over the and, you know, people to focus.
• 33:42
  Yes, I mentioned that, you know, just before we wrap up being of
• 33:46
  course, society, commerce be with, you know, one of the most,
• 33:49
  you know, I like calling it most extensive digital ecosystem in
• 33:54
  Africa, of course, from Kenya, Africa in general.
• 33:57
  So for more activity, you know, to payment to enterprise
• 34:00
  solutions for each, you know, on this podcast, 1 of organizations
• 34:05
  is looking to plug into the ecosystem.
• 34:07
  How can they get started? You know, take us through what
• 34:10
  goes What does that engagement journey typically look like?
• 34:15
  So for you know the future basically and this is what cloud
• 34:22
  is the future. Most of the physicians, some of
• 34:30
  those hybrid cloud have more than one provider, so you can do
• 34:37
  some workloads, other workloads. So based on the applications
• 34:50
  that when you realize the majority of the business will
• 34:54
  provide these applications all systems and they are refactoring
• 34:58
  the applications. So to be because cloud is the
• 35:04
  cloud is the future. So we are looking at, you know,
• 35:07
  how do you become quality? Yeah, how do you become quality?
• 35:12
  You don't need to invest a lot in buying hardware goods to be
• 35:18
  able to Yeah precious. So every summer or any
• 35:26
  enterprise must successfully be digital transformation.
• 35:30
  They generate once the cloud. So it is start of course with
• 35:34
  virtualization. Virtualize your existing.
• 35:38
  Make sure that you are refactoring the applications to
• 35:41
  be rooted. From there identify the cloud
• 35:47
  your preferred as I've said especially if you know there is
• 35:58
  that requirement so we can be able to that also how also does
• 36:06
  of course services we can be able to look at and get so.
• 36:18
  That's a 360 offering giving to this, you know, to clients, you
• 36:22
  know, Henry, you know, and finally just, you know, when you
• 36:24
  look at Kenya today and even just the broader African market,
• 36:28
  well, what's your long term vision for just how software
• 36:31
  icon business will shape the future of, you know, large
• 36:34
  entices in the region? So what I see is as sufferable
• 36:41
  business, we work to provide to our customers and to and this is
• 36:53
  what you want to have to focus on your focus on which is
• 36:59
  expensive and so forth. So we are looking at the future
• 37:11
  as able to provide. Yeah, in this country so the
• 37:44
  customers aren't it's a problem they're not into those wires
• 37:50
  through the regulator, therefore suffer customers solutions, of
• 37:56
  course everything that we yeah, that's what.
• 38:10
  Is all about all right thank you for watching me for just finding
• 38:14
  technician this episode of the podcast really really appreciate
• 38:18
  yes. So if there's one take away from
• 38:22
  this podcast, it's, you know, infrastructure is no longer just
• 38:27
  support function. It's a business.
• 38:30
  Thank you so much for watching this episode of the Tricksons
• 38:33
  podcast. My name is Nick Canali.
• 38:35
  I'll see you in the next episode.
• 38:37
  Free audio post production bio phonic.com.