Latest / Omni Talk Retail / Small Stores, Big Ideas: The New Bed, Bath and Beyond Strategy
Transcript
- 0:00Bed,
- 0:00Bath
- 0:00and
- 0:00Beyond
- 0:01stores
- 0:01could
- 0:01soon
- 0:02return.
- 0:03Yay.
- 0:04According
- 0:04to
- 0:05Retail
- 0:05Dive,
- 0:05Kirkland's
- 0:06Home
- 0:06and
- 0:06Beyond
- 0:07have
- 0:07entered
- 0:07a
- 0:07strategic
- 0:08partnership
- 0:08that
- 0:08includes
- 0:09the
- 0:09pilot
- 0:09opening
- 0:10of
- 0:10up
- 0:10to
- 0:115
- 0:11neighborhood
- 0:12small
- 0:12format
- 0:13Bed,
- 0:13Bath
- 0:13and
- 0:13Beyond
- 0:14stores.
- 0:14The
- 0:14company
- 0:15said
- 0:15Monday.
- 0:15You
- 0:16won't
- 0:16need
- 0:16the
- 0:16whole
- 0:17Saturday
- 0:17to
- 0:17go
- 0:17to
- 0:17Bed,
- 0:18Bath
- 0:18and
- 0:18Beyond,
- 0:18Home
- 0:18Depot
- 0:19and
- 0:19others.
- 0:19You
- 0:19will
- 0:20just
- 0:20need
- 0:20a
- 0:20short
- 0:20amount
- 0:20of
- 0:21time
- 0:21because
- 0:21they're
- 0:21just
- 0:21tiny
- 0:22little
- 0:22cute
- 0:22Bed,
- 0:22Bath
- 0:23and
- 0:23Beyond
- 0:23good
- 0:24frank
- 0:24to
- 0:24take
- 0:24reference
- 0:25and
- 0:25nice
- 0:26subtle
- 0:27Kirkland's
- 0:28is
- 0:28Beyond
- 0:29beyond
- 0:29exclusive
- 0:30operator
- 0:30and
- 0:31licensee
- 0:31for
- 0:31the
- 0:32new
- 0:32stores.
- 0:32Bed,
- 0:33Bath
- 0:33and
- 0:33Beyond
- 0:33shopping
- 0:34shops
- 0:34may
- 0:35also
- 0:35be
- 0:35opened
- 0:36inside
- 0:36of
- 0:36Kirkland's
- 0:37locations,
- 0:37but
- 0:38that's
- 0:38yet
- 0:38to
- 0:38be
- 0:38determined.
- 0:39Beyond
- 0:40is
- 0:40providing
- 0:41$17
- 0:41million
- 0:42in
- 0:42debt
- 0:42financing
- 0:43to
- 0:43Kirkland's
- 0:44under
- 0:44the
- 0:44deal's
- 0:44financial
- 0:45terms.
- 0:46Eight
- 0:46and
- 0:46a
- 0:46half
- 0:47million
- 0:47of
- 0:47that
- 0:47is
- 0:47a
- 0:47convertible
- 0:48note
- 0:48that
- 0:48will
- 0:49convert
- 0:49to
- 0:49Kirkland's
- 0:50common
- 0:50stock
- 0:51at
- 0:51$1.85
- 0:51per
- 0:52share.
- 0:52Upon
- 0:53stockholder
- 0:53approval,
- 0:54beyond
- 0:54will
- 0:55also
- 0:55buy
- 0:56$8
- 0:56million
- 0:56of
- 0:57Kirkland
- 0:57stock
- 0:58in
- 0:58a
- 0:58subscription
- 0:59agreement.
- 1:00The
- 1:00company's
- 1:00also
- 1:01entered
- 1:01a
- 1:01seven
- 1:01year
- 1:02collaboration
- 1:02agreement
- 1:03starting
- 1:04in
- 1:04Q1
- 1:05of
- 1:052025.
- 1:06Beyond
- 1:06will
- 1:07earn
- 1:07a
- 1:07collaboration
- 1:08fee
- 1:08equal
- 1:09to
- 1:090.25%
- 1:10on
- 1:10all
- 1:10of
- 1:11Kirkland's
- 1:11quarterly
- 1:12retail
- 1:12and
- 1:12E
- 1:12Commerce
- 1:13revenue,
- 1:13an
- 1:13incentive
- 1:14fee
- 1:14equal
- 1:14to
- 1:151.5%
- 1:15of
- 1:16Kirkland's
- 1:16incremental
- 1:17growth
- 1:17in
- 1:17E
- 1:17Commerce
- 1:18revenue,
- 1:19and
- 1:19a
- 1:19trademark
- 1:19license
- 1:20agreement
- 1:20where
- 1:21beyond
- 1:21will
- 1:21earn
- 1:22a
- 1:22store
- 1:22royalty
- 1:23fee
- 1:23equal
- 1:23to
- 1:233%
- 1:24of
- 1:24net
- 1:24store
- 1:25sales
- 1:25generated
- 1:26under
- 1:26the
- 1:26Bed,
- 1:27Bath
- 1:27and
- 1:27Beyond
- 1:27banner.
- 1:28I
- 1:28hope
- 1:28you
- 1:29were
- 1:29taking
- 1:29notes
- 1:29there.
- 1:30There
- 1:30was
- 1:30a
- 1:30lot
- 1:30of
- 1:31data
- 1:31that
- 1:31I
- 1:31just
- 1:31threw
- 1:32out
- 1:32you,
- 1:33but
- 1:33my
- 1:33question
- 1:34is
- 1:34simpler.
- 1:35Does
- 1:36the
- 1:36market
- 1:36need
- 1:36a
- 1:37smaller
- 1:37incarnation
- 1:38of
- 1:38Bed,
- 1:38Bath
- 1:38and
- 1:38Beyond
- 1:39or
- 1:39is
- 1:40this
- 1:40an
- 1:40example
- 1:41of
- 1:41two
- 1:42wrongs
- 1:42that
- 1:42won't
- 1:42likely
- 1:43make
- 1:43a
- 1:43right?
- 1:44If
- 1:44you
- 1:44step
- 1:45back
- 1:45and
- 1:45think
- 1:45about
- 1:45what
- 1:46beyond
- 1:46is
- 1:46trying
- 1:46to
- 1:46do
- 1:47here.
- 1:47Right
- 1:47which
- 1:47is
- 1:48trying
- 1:48to
- 1:48have
- 1:49a
- 1:49broader
- 1:49play
- 1:50in
- 1:50home
- 1:50home
- 1:51improvement,
- 1:51home
- 1:52services,
- 1:53decoration,
- 1:54furniture.
- 1:55I
- 1:56think
- 1:56that
- 1:56makes
- 1:56sense,
- 1:56right?
- 1:57Zulily
- 1:57they
- 1:58they
- 1:58have
- 1:58bought,
- 1:59you
- 1:59know,
- 1:59bed
- 1:59batten
- 2:00beyond,
- 2:00the
- 2:01IP
- 2:01of
- 2:01it
- 2:02overstock
- 2:03and
- 2:03now
- 2:03they
- 2:03are
- 2:04forging
- 2:04a
- 2:04partnership
- 2:04with
- 2:05Container
- 2:05Store.
- 2:06So
- 2:06they're
- 2:06moving
- 2:06more
- 2:07towards
- 2:07this
- 2:08home
- 2:10centered
- 2:10around
- 2:11home
- 2:12concept.
- 2:12Right.
- 2:14And
- 2:14Marcus
- 2:14is
- 2:14a,
- 2:15is
- 2:15a,
- 2:15is
- 2:15a
- 2:15phenomenally
- 2:16well
- 2:17proven
- 2:17leader
- 2:18so
- 2:18he
- 2:18has
- 2:19a
- 2:19plan
- 2:19to
- 2:19execute
- 2:20against
- 2:20it.
- 2:21Now
- 2:22it's
- 2:22a
- 2:23small
- 2:23test
- 2:24that
- 2:24they
- 2:24are
- 2:24trying
- 2:24to
- 2:25get
- 2:25into
- 2:26may
- 2:26likely
- 2:27be
- 2:27that
- 2:28Kirkland's
- 2:30is
- 2:30not
- 2:30penetrated
- 2:31as
- 2:32much
- 2:32in
- 2:32the
- 2:32brick
- 2:33and
- 2:33mortar
- 2:33space
- 2:34as
- 2:34opposed
- 2:34to
- 2:35online.
- 2:35Probably
- 2:36their
- 2:36sales
- 2:36are
- 2:37a
- 2:37lot
- 2:37more
- 2:37lopsided
- 2:38towards
- 2:39online
- 2:39and
- 2:39E
- 2:39Commerce,
- 2:40especially
- 2:40Coming
- 2:41out
- 2:41of
- 2:41COVID
- 2:43and
- 2:43I
- 2:43mean
- 2:44they
- 2:44have
- 2:44about
- 2:44$60
- 2:45million
- 2:45in
- 2:45sales,
- 2:46net
- 2:46sales
- 2:46and
- 2:47likely
- 2:47the
- 2:48revenue
- 2:48is
- 2:48going
- 2:48to
- 2:48be,
- 2:49you
- 2:49know,
- 2:49they're
- 2:49expecting
- 2:50probably
- 2:50the
- 2:50vicinity
- 2:50of
- 2:51200
- 2:52to
- 2:52500
- 2:53range
- 2:53in
- 2:53terms
- 2:54of
- 2:54revenue
- 2:54from
- 2:54a
- 2:54store
- 2:55from
- 2:55this
- 2:56particular
- 2:56format,
- 2:57which
- 2:57is
- 2:57not
- 2:58huge
- 2:58expectation.
- 2:59Right.
- 2:59From
- 2:59a
- 3:00small,
- 3:00tightly
- 3:02controlled
- 3:03and
- 3:03well
- 3:04placed
- 3:04retail
- 3:05location.
- 3:05That's
- 3:06the
- 3:06key,
- 3:06right.
- 3:07If
- 3:07they
- 3:07put
- 3:07it
- 3:08in
- 3:08the
- 3:08right
- 3:08set
- 3:08of
- 3:08semi
- 3:09urban,
- 3:10highly
- 3:11populated
- 3:12strip
- 3:12mall
- 3:12location,
- 3:13then
- 3:13you
- 3:14have
- 3:14low
- 3:15labor,
- 3:15low
- 3:15rentals,
- 3:16low
- 3:16leases.
- 3:17So
- 3:17it
- 3:17has
- 3:18some
- 3:18legs,
- 3:18right.
- 3:19If
- 3:19you
- 3:19have,
- 3:19you
- 3:19can
- 3:20make
- 3:20the
- 3:20economics
- 3:21work.
- 3:22Bed
- 3:22Bath
- 3:23and
- 3:23Beyond
- 3:23still
- 3:23has
- 3:23a
- 3:24wonderful
- 3:24brand
- 3:24recall,
- 3:25but
- 3:26it's
- 3:26a
- 3:26more
- 3:28promotion
- 3:28oriented.
- 3:29Coupons,
- 3:30discounts,
- 3:31markdowns,
- 3:32so
- 3:32they'll
- 3:32have
- 3:32to
- 3:32price
- 3:32it
- 3:33properly.
- 3:35The
- 3:35biggest
- 3:35thing
- 3:35that
- 3:36led
- 3:36to
- 3:37chapter
- 3:3711
- 3:38for
- 3:38bed
- 3:39bath
- 3:39and
- 3:39beyond
- 3:39was
- 3:40that
- 3:40the
- 3:41costs
- 3:41were
- 3:42not
- 3:42in
- 3:43control
- 3:44and
- 3:45a
- 3:45lot
- 3:45of
- 3:45the
- 3:45merchandise
- 3:46choices
- 3:46that
- 3:46were
- 3:47made
- 3:47were
- 3:47competing
- 3:47with
- 3:47the
- 3:48national
- 3:48brands
- 3:49and
- 3:49with
- 3:49Target
- 3:49and
- 3:49with
- 3:50Walmart,
- 3:50especially
- 3:51in
- 3:51the
- 3:51home
- 3:51improvement
- 3:52category,
- 3:52home
- 3:53improvement
- 3:53and
- 3:53decor.
- 3:54And
- 3:54now
- 3:55this
- 3:55is
- 3:55a
- 3:55very
- 3:56particular
- 3:56category,
- 3:57furniture
- 3:57that
- 3:58they
- 3:58can
- 3:58probably
- 3:58reach
- 3:59more,
- 3:59lean
- 4:00more
- 4:00into
- 4:01and
- 4:01have
- 4:02very
- 4:02clear
- 4:03merchandising,
- 4:04supply
- 4:05chain
- 4:06procurement,
- 4:07cogs,
- 4:08gross
- 4:08margin
- 4:09play
- 4:09from
- 4:10Kirkland
- 4:10that
- 4:10they
- 4:10probably
- 4:11have
- 4:11a
- 4:11good
- 4:11team
- 4:12already
- 4:12in
- 4:12place
- 4:13and
- 4:13they
- 4:13can
- 4:13lift
- 4:14and
- 4:14shift.
- 4:14So
- 4:14if
- 4:14you
- 4:14read
- 4:15the
- 4:15press
- 4:15release,
- 4:16Markus
- 4:16is
- 4:17very
- 4:17clearly
- 4:18pointing
- 4:18that
- 4:18out
- 4:19that
- 4:20they
- 4:20have
- 4:20a
- 4:20track,
- 4:21proven
- 4:21track
- 4:21record
- 4:22and
- 4:22he
- 4:23has
- 4:23confidence
- 4:23in
- 4:23the
- 4:23leadership
- 4:24team.
- 4:25So
- 4:25I
- 4:25think
- 4:25if
- 4:26you
- 4:26tie
- 4:26all
- 4:26this
- 4:27together,
- 4:27I
- 4:27think
- 4:27there
- 4:27is
- 4:28something
- 4:28here
- 4:29that
- 4:29they
- 4:29can
- 4:30start
- 4:30this
- 4:31experiment
- 4:31in
- 4:31a
- 4:32small
- 4:32format
- 4:33and
- 4:33then
- 4:34assess.
- 4:34And
- 4:35I
- 4:35believe
- 4:35that
- 4:35the
- 4:36right
- 4:36location
- 4:36and
- 4:37the
- 4:37right
- 4:37investments
- 4:38will
- 4:39likely
- 4:39be,
- 4:40will
- 4:41help
- 4:41them
- 4:41shape
- 4:41this
- 4:42strategy
- 4:42and
- 4:43the
- 4:43pilots.
- 4:44Okay.
- 4:44All
- 4:44right,
- 4:45Chris
- 4:45Kreitz,
- 4:45what
- 4:45do
- 4:45you
- 4:46say
- 4:46about
- 4:46this?
- 4:47I'm
- 4:47going
- 4:47to
- 4:47go
- 4:47off
- 4:48on
- 4:48the
- 4:48rails
- 4:48here
- 4:49and
- 4:49just
- 4:49go
- 4:50a
- 4:50totally
- 4:50different
- 4:51direction
- 4:51and
- 4:51answer.
- 4:52Oh
- 4:52boy.
- 4:52I
- 4:53think
- 4:53the
- 4:53whole
- 4:54history
- 4:54of
- 4:55beyond
- 4:55is
- 4:56so
- 4:56in
- 4:56the
- 4:56new
- 4:57beyond
- 4:57is
- 4:57so
- 4:57interesting,
- 4:58right?
- 4:58Yeah.
- 4:59They
- 4:59buy
- 5:00the
- 5:00Bed
- 5:00bath
- 5:00and
- 5:01Beyond
- 5:01IP
- 5:02for
- 5:02$20
- 5:02million,
- 5:03right?
- 5:03Then
- 5:04they
- 5:04buy,
- 5:05they
- 5:05close
- 5:06overstock.com
- 5:06they've
- 5:07now
- 5:07reopened
- 5:08overstock.com
- 5:08they
- 5:08did
- 5:09a
- 5:09$40
- 5:10million
- 5:10deal
- 5:11with
- 5:11the
- 5:12Container
- 5:12Store.
- 5:13They
- 5:13did
- 5:14this
- 5:14$17
- 5:15million
- 5:15deal
- 5:15with
- 5:15Kirkland's.
- 5:16They
- 5:16said,
- 5:16we're
- 5:17never
- 5:17going
- 5:17to
- 5:17open
- 5:18physical
- 5:18retail
- 5:18stores
- 5:19again.
- 5:19A
- 5:20year
- 5:20later,
- 5:20they've
- 5:20opened
- 5:21physical
- 5:21retail
- 5:22stores
- 5:22again.
- 5:23And
- 5:23at
- 5:24the,
- 5:25from
- 5:25the
- 5:26outside,
- 5:26it
- 5:26looks
- 5:26like
- 5:27the
- 5:27most
- 5:27scattered
- 5:28retailing
- 5:29strategy
- 5:29you
- 5:29can
- 5:29possibly
- 5:30imagine.
- 5:31And
- 5:32then
- 5:32like,
- 5:32you
- 5:32know,
- 5:32just
- 5:33dumping
- 5:33money
- 5:33into,
- 5:34you
- 5:34know,
- 5:34failing
- 5:35brands
- 5:35or
- 5:35struggling
- 5:36brands.
- 5:37If
- 5:38I
- 5:38step
- 5:38back
- 5:38and
- 5:39say
- 5:39it's,
- 5:39you
- 5:39know,
- 5:39it's
- 5:40either
- 5:40a
- 5:40very
- 5:40scattered
- 5:41strategy
- 5:41or
- 5:41there's
- 5:42something
- 5:42brilliant
- 5:42going
- 5:43on
- 5:43here.
- 5:44I
- 5:44thought
- 5:44Lakshman
- 5:44had
- 5:45a
- 5:45really
- 5:45good
- 5:45point.
- 5:45Right.
- 5:46Like
- 5:46the
- 5:46beyond
- 5:46brand
- 5:47has
- 5:47extremely
- 5:48high
- 5:49rankings
- 5:50on
- 5:50search
- 5:50and
- 5:51customer
- 5:51recall
- 5:52that
- 5:52they
- 5:52know
- 5:52the
- 5:52name.
- 5:53Right.
- 5:53So
- 5:54one
- 5:54of
- 5:54the
- 5:54things
- 5:55that's
- 5:55interesting,
- 5:55in
- 5:55all
- 5:56the
- 5:56releases
- 5:56of
- 5:56the
- 5:57deals
- 5:57that
- 5:57they've
- 5:57done
- 5:57with
- 5:58Kirkland's,
- 5:58with
- 5:58the
- 5:59Container
- 5:59Store,
- 5:59there's
- 5:59like
- 6:00a
- 6:00small
- 6:00snippet
- 6:01that's
- 6:01hidden
- 6:02in
- 6:02where
- 6:02they
- 6:02say
- 6:04all
- 6:04the
- 6:04companies
- 6:05are
- 6:05going
- 6:05to
- 6:05join
- 6:06Beyond
- 6:06Customer
- 6:07Data,
- 6:07global
- 6:08data
- 6:08platform.
- 6:09Which
- 6:10means
- 6:10my
- 6:11curiosity
- 6:11is,
- 6:12are
- 6:12they
- 6:12just
- 6:12making
- 6:13these
- 6:13investments
- 6:13to
- 6:14get
- 6:14access
- 6:14to
- 6:14the
- 6:15customer
- 6:15lists,
- 6:16to
- 6:16Lakshman's
- 6:17point,
- 6:17to
- 6:18use
- 6:18their
- 6:19brand
- 6:19recall
- 6:20and
- 6:20search
- 6:20prominence
- 6:21to
- 6:21be
- 6:22able
- 6:22to
- 6:22funnel
- 6:23customers
- 6:23towards
- 6:23these
- 6:24brands.
- 6:24Like,
- 6:25I
- 6:25think
- 6:25it
- 6:25could
- 6:26be
- 6:26overall,
- 6:26just
- 6:27a
- 6:27large
- 6:27marketing
- 6:28play.
- 6:29The
- 6:29other
- 6:29interesting
- 6:30piece
- 6:30is
- 6:30they
- 6:30all
- 6:31say
- 6:31that
- 6:31they're
- 6:31going
- 6:31to
- 6:31adopt
- 6:32the
- 6:32loyalty
- 6:32program
- 6:33and
- 6:33then
- 6:33it
- 6:34looks
- 6:34like
- 6:34they're
- 6:34going
- 6:34to
- 6:35start
- 6:35selling
- 6:36payment
- 6:36solutions
- 6:37and
- 6:37insurance
- 6:37and
- 6:38those
- 6:38like
- 6:38ancillary
- 6:39financial
- 6:40products
- 6:41now
- 6:41that
- 6:42beyond
- 6:42is
- 6:42going
- 6:42to
- 6:43own.
- 6:43So
- 6:44to
- 6:44me,
- 6:45there's
- 6:45some
- 6:45sort
- 6:46of
- 6:46marketing
- 6:47data
- 6:47play
- 6:47there
- 6:47where
- 6:48they're
- 6:48just
- 6:48making
- 6:48these
- 6:49investments
- 6:49into
- 6:49smaller
- 6:51in
- 6:51decline
- 6:52retailers
- 6:52that
- 6:53used
- 6:53to
- 6:53have
- 6:54billion
- 6:54dollars
- 6:54of
- 6:55sales
- 6:55and
- 6:55now
- 6:56you
- 6:56have
- 6:56access
- 6:56to
- 6:56all
- 6:57of
- 6:57that
- 6:57customer
- 6:57data
- 6:58and
- 6:58you
- 6:58can
- 6:58figure
- 6:59out
- 6:59ways
- 6:59to
- 6:59funnel
- 7:00that
- 7:00data
- 7:00towards
- 7:01your
- 7:01future
- 7:02platform
- 7:03of
- 7:03brands.
- 7:03So
- 7:04I
- 7:04think
- 7:04it's
- 7:04really
- 7:04interesting
- 7:05from
- 7:05that
- 7:05perspective
- 7:06too.
- 7:07So
- 7:07it's
- 7:07a
- 7:07data
- 7:08play.
- 7:08You
- 7:08think,
- 7:08Chris
- 7:09Walton,
- 7:10you,
- 7:10this
- 7:11is,
- 7:11this
- 7:11is
- 7:11your
- 7:11wheelhouse.
- 7:13You,
- 7:14you
- 7:14worked
- 7:14in
- 7:14home
- 7:14furnishings
- 7:15for
- 7:15a
- 7:15long
- 7:15time
- 7:15with
- 7:16Target.
- 7:16What
- 7:17do
- 7:17you
- 7:17make
- 7:17of
- 7:17this?
- 7:17Yeah,
- 7:18you,
- 7:18I
- 7:18mean,
- 7:19I.
- 7:19God,
- 7:20there's
- 7:20a
- 7:20lot
- 7:20here.
- 7:20I
- 7:21mean,
- 7:21I
- 7:21think
- 7:21both,
- 7:21both
- 7:22the
- 7:22two
- 7:22gentlemen
- 7:23before
- 7:23me
- 7:23summed
- 7:23it
- 7:23up
- 7:24pretty
- 7:24well.
- 7:24I
- 7:24mean,
- 7:24I
- 7:25mean,
- 7:25my
- 7:25biggest
- 7:25takeaway
- 7:25from
- 7:26this
- 7:26is
- 7:26I
- 7:26got
- 7:26to
- 7:26say,
- 7:26great
- 7:27job,
- 7:27Marcus.
- 7:27You
- 7:27know,
- 7:28like
- 7:28he's
- 7:28doing
- 7:29what
- 7:29the
- 7:29entrepreneur
- 7:29does,
- 7:30which
- 7:30is
- 7:30like
- 7:30offloading
- 7:31all
- 7:31the
- 7:31risk
- 7:32onto
- 7:32two
- 7:32other
- 7:33companies.
- 7:33You
- 7:33know,
- 7:34we
- 7:34brought
- 7:34up
- 7:34the
- 7:34Container
- 7:35Store,
- 7:35but
- 7:35in
- 7:35this
- 7:35case,
- 7:36you
- 7:36know,
- 7:36he's
- 7:36offloading
- 7:36it
- 7:36to
- 7:37Kirkland's.
- 7:37Like,
- 7:38you
- 7:38know,
- 7:38that
- 7:39basically
- 7:39the
- 7:39money
- 7:39is
- 7:39just
- 7:39going
- 7:40to
- 7:40float
- 7:40to
- 7:41beyond,
- 7:41you
- 7:42know,
- 7:42if
- 7:42Kirkland
- 7:42tries
- 7:43to
- 7:43do
- 7:43anything.
- 7:43And
- 7:44Bed
- 7:44Bath
- 7:44beyond
- 7:44doesn't
- 7:45really
- 7:45have
- 7:45to
- 7:45do
- 7:45anything
- 7:46to
- 7:46make
- 7:46that
- 7:46happen.
- 7:46So
- 7:47from
- 7:47a,
- 7:47from
- 7:47a
- 7:47cash
- 7:48flow
- 7:48perspective,
- 7:48I
- 7:48got
- 7:48to
- 7:48think
- 7:49that's
- 7:49good
- 7:49for
- 7:50Beyond's
- 7:50business.
- 7:51But
- 7:51net
- 7:52net,
- 7:52when
- 7:52I
- 7:52step
- 7:53back
- 7:53from
- 7:53it,
- 7:53I
- 7:54struggle
- 7:54seeing
- 7:54why
- 7:55a
- 7:55new,
- 7:56smaller
- 7:56incarnation
- 7:57of
- 7:57Bed
- 7:57Bath
- 7:58and
- 7:58Beyond
- 7:58is
- 7:58going
- 7:58to
- 7:58amount
- 7:59to
- 7:59anything.
- 7:59Because
- 8:00I
- 8:00Just
- 8:00don't
- 8:00know
- 8:01the
- 8:01why.
- 8:01Like,
- 8:02what
- 8:02is
- 8:02the
- 8:02why
- 8:03in
- 8:03terms
- 8:03of
- 8:03why
- 8:03I'm
- 8:04going
- 8:04to
- 8:05that
- 8:06store
- 8:06over
- 8:07any
- 8:07other
- 8:07option?
- 8:08Like,
- 8:08I
- 8:08just
- 8:08don't
- 8:09get
- 8:09it.
- 8:09The
- 8:09space
- 8:10is
- 8:10so
- 8:10crowded
- 8:11already.
- 8:11Yeah.
- 8:12And
- 8:12you
- 8:12know,
- 8:12when
- 8:12I
- 8:12go
- 8:13back
- 8:13to
- 8:13like
- 8:13why,
- 8:14why
- 8:14Bed
- 8:14Bath
- 8:14beyond
- 8:15failed
- 8:15initially,
- 8:15it's
- 8:16because
- 8:16Bed
- 8:16Bath
- 8:17and
- 8:17Beyond
- 8:17was
- 8:18done
- 8:18better
- 8:18by
- 8:19Amazon.
- 8:19It
- 8:19was
- 8:19all
- 8:19the
- 8:20beyond
- 8:20stuff
- 8:20that
- 8:21you
- 8:21could
- 8:21get
- 8:21now
- 8:22through
- 8:22Amazon
- 8:22just
- 8:22delivered
- 8:23to
- 8:23you.
- 8:23So
- 8:24especially
- 8:24with
- 8:24all
- 8:24the
- 8:24other
- 8:25competitions.
- 8:25So
- 8:25I.
- 8:27Good
- 8:27luck.
- 8:27Kirkland's
- 8:28trying
- 8:28to
- 8:28do
- 8:28this.
- 8:28I
- 8:28think
- 8:29you
- 8:29might
- 8:29have
- 8:29gotten
- 8:29hoodwinked
- 8:30a
- 8:30little
- 8:30bit
- 8:30on
- 8:30this
- 8:30one.
- 8:31Yeah,
- 8:31I
- 8:32agree,
- 8:32Chris.
- 8:32I
- 8:32don't
- 8:33understand
- 8:33the
- 8:33new
- 8:33small
- 8:34format
- 8:34ones.
- 8:34I'm
- 8:34a
- 8:35little
- 8:35softer
- 8:36on
- 8:36the,
- 8:38you
- 8:38know,
- 8:38the
- 8:39collaborations,
- 8:40the
- 8:40going
- 8:40inside
- 8:41the
- 8:41Container
- 8:41Store
- 8:42or
- 8:43going
- 8:43inside
- 8:44of
- 8:44a
- 8:44Kirklands.
- 8:44Like,
- 8:45I
- 8:45don't
- 8:45hate
- 8:45that
- 8:46idea.
- 8:46I
- 8:46think
- 8:46that's
- 8:47an
- 8:47easy,
- 8:47easier
- 8:48thing
- 8:48for
- 8:49them
- 8:49to
- 8:49test
- 8:49and
- 8:49they
- 8:50have
- 8:50the
- 8:50data,
- 8:50like
- 8:50Chris
- 8:51was
- 8:51saying,
- 8:51you
- 8:52know,
- 8:52collected
- 8:52from
- 8:53shoppers
- 8:53across
- 8:54the
- 8:54platform,
- 8:55what
- 8:55they're
- 8:55interested
- 8:55in,
- 8:56what
- 8:56people
- 8:56are
- 8:56buying
- 8:57in
- 8:57those
- 8:57locations.
- 8:58And
- 8:58I
- 8:58think
- 8:59the
- 8:59thing
- 8:59that
- 8:59we
- 8:59haven't
- 8:59talked
- 8:59about
- 9:00is
- 9:00from
- 9:00a
- 9:00customer
- 9:01perspective,
- 9:01I
- 9:02do
- 9:02like
- 9:02the
- 9:02potential
- 9:03option
- 9:03to
- 9:04use
- 9:04these
- 9:04Kirkland's
- 9:05locations,
- 9:05these
- 9:05Container
- 9:06Store
- 9:06locations,
- 9:07as,
- 9:07you
- 9:07know,
- 9:08returns
- 9:08drop
- 9:09off
- 9:09points
- 9:09for
- 9:10these
- 9:10retailers.
- 9:11Like
- 9:11there
- 9:11is
- 9:12some
- 9:12benefit
- 9:12there,
- 9:12especially
- 9:13when
- 9:13you're
- 9:13buying
- 9:13home
- 9:14products.
- 9:14I
- 9:14think
- 9:14that
- 9:14it's
- 9:15just
- 9:15like
- 9:15a
- 9:15peril
- 9:15in
- 9:16my
- 9:16mind
- 9:16where
- 9:16it's
- 9:17like
- 9:17you
- 9:17could
- 9:17be
- 9:18trying
- 9:18a
- 9:19different
- 9:19color
- 9:19pillow
- 9:20or
- 9:20comforter
- 9:20or
- 9:20something
- 9:21and
- 9:21so
- 9:21you
- 9:21might
- 9:21be
- 9:21ordering
- 9:22three
- 9:22or
- 9:22four.
- 9:22Like,
- 9:22I
- 9:23think
- 9:23that
- 9:23from
- 9:24a
- 9:24customer
- 9:24standpoint
- 9:25it
- 9:25could
- 9:25be
- 9:25worth
- 9:25the
- 9:26test.
- 9:26But
- 9:26does
- 9:27it
- 9:27have
- 9:27the
- 9:27long
- 9:28term
- 9:29support?
- 9:30I
- 9:30think
- 9:30from
- 9:30an
- 9:31organizational
- 9:31perspective
- 9:32and
- 9:32from
- 9:33an
- 9:33ROI
- 9:33perspective,
- 9:34I
- 9:34really,
- 9:35I
- 9:35don't
- 9:35see
- 9:35that
- 9:36happening.
- 9:36But
- 9:37yeah,
- 9:37and
- 9:37I
- 9:37don't
- 9:38know,
- 9:38I
- 9:38think
- 9:38like,
- 9:38while
- 9:38Bed
- 9:38Bath
- 9:39and
- 9:39Beyond
- 9:39has
- 9:39good
- 9:40recall
- 9:40nationally
- 9:41as
- 9:41a
- 9:41brand,
- 9:41I
- 9:42don't
- 9:42see
- 9:42like
- 9:42what
- 9:43products
- 9:43are
- 9:43driving
- 9:44me
- 9:44into
- 9:44a
- 9:44shop
- 9:44and
- 9:45shop
- 9:45in
- 9:45either
- 9:46instance.
- 9:46Like,
- 9:46you
- 9:47know,
- 9:47like,
- 9:47oh,
- 9:47I'm
- 9:47going
- 9:47to
- 9:47go
- 9:47to
- 9:47the
- 9:48Container
- 9:48Store
- 9:48to
- 9:48check
- 9:48out
- 9:49Bed,
- 9:49Bath
- 9:49and
- 9:49Beyond.
- 9:50What,
- 9:51you
- 9:51know?
- 9:51Well,
- 9:51I
- 9:51mean,
- 9:52I
- 9:52think
- 9:52it's
- 9:52more
- 9:52of
- 9:52like
- 9:53a
- 9:53vignette.
- 9:54Like
- 9:54when
- 9:54you
- 9:54go
- 9:55into
- 9:55the
- 9:55Container
- 9:55Store,
- 9:56like,
- 9:56are
- 9:56you
- 9:56able
- 9:56to
- 9:57make
- 9:57purchases
- 9:57like,
- 9:58do
- 9:58you
- 9:58buy
- 9:58a
- 9:59rug
- 9:59at
- 9:59that
- 9:59same
- 10:00point
- 10:00in
- 10:00time?
- 10:00Or
- 10:00are
- 10:00there
- 10:01certain
- 10:01items
- 10:02that
- 10:02maybe
- 10:02make
- 10:02sense
- 10:03that,
- 10:03you
- 10:03know,
- 10:03it's
- 10:04just
- 10:04saving
- 10:04their
- 10:05customers
- 10:05a
- 10:05trip.
- 10:06But
- 10:06brands
- 10:07don't
- 10:07matter.
- 10:07In
- 10:07home
- 10:08furnishings
- 10:08though,
- 10:08like
- 10:08we've
- 10:08talked
- 10:09about,
- 10:09what
- 10:09people
- 10:09care
- 10:09about
- 10:09is
- 10:10the
- 10:10style,
- 10:10design,
- 10:11and
- 10:11the
- 10:11quality
- 10:11of
- 10:11the
- 10:11product.
- 10:12So
- 10:12the
- 10:12brands
- 10:12of
- 10:13home
- 10:13furnishings
- 10:13are
- 10:13almost
- 10:14obsolete
- 10:14at
- 10:14this
- 10:14point,
- 10:15you
- 10:15know,
- 10:15so.