Building Products for Power Users
As more digital natives have entered the workplace, they have brought with them the expectation that their software should both be a joy to use and allow them to be power users. That is, users who configure and control it to better serves their needs. And often, these digital natives aren't just aspiring power users, they are also prosumers, who can and will pay for a premium experience. But first generation SaaS products have often struggled to deliver the experience these users crave.
For today's founders and builders, how do you get the user experience right when a product has to delight…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.