Latest / MC Fireside Chats, an Outdoor Hospitality Podcast / MC Fireside Chats - November 9th, 2022
Transcript
- 0:51Brian: from
- 0:51Brian: everybody
- 0:52Brian: to
- 0:52Brian: another
- 0:52Brian: episode
- 0:52Brian: of
- 0:53Brian: MC
- 0:53Brian: Fireside
- 0:53Brian: Chats,
- 0:53Brian: my
- 0:54Brian: name's
- 0:54Brian: Brian
- 0:54Brian: Searl
- 0:54Brian: with
- 0:54Brian: Insider
- 0:55Brian: Perks.
- 0:55Brian: I
- 0:55Brian: standing,
- 0:56Brian: sitting.
- 0:57Brian: Sitting,
- 0:57Brian: I
- 0:58Brian: always
- 0:58Brian: mess
- 0:58Brian: up
- 0:58Brian: something
- 0:59Brian: at
- 0:59Brian: the
- 0:59Brian: beginning
- 0:59Brian: of
- 0:59Brian: the
- 0:59Brian: show.
- 0:59Brian: It
- 0:59Brian: never
- 1:00Brian: fails.
- 1:01Brian: Sitting
- 1:01Brian: at
- 1:02Brian: the
- 1:02Brian: national
- 1:03Brian: ar
- 1:03Brian: outdoor
- 1:03Brian: Hospitality
- 1:03Brian: Conference
- 1:04Brian: in
- 1:04Brian: Expo
- 1:04Brian: and
- 1:04Brian: Orlando
- 1:05Brian: Floater
- 1:05Brian: where
- 1:05Brian: we're
- 1:05Brian: all
- 1:05Brian: about
- 1:06Brian: to
- 1:06Brian: maybe
- 1:06Brian: survive
- 1:07Brian: or
- 1:07Brian: not
- 1:08Brian: a
- 1:08Brian: hurricane
- 1:08Brian: that
- 1:08Brian: is
- 1:08Brian: currently
- 1:09Brian: coming
- 1:09Brian: over
- 1:09Brian: us,
- 1:10Brian: the
- 1:10Brian: airport's
- 1:10Brian: closed.
- 1:11Brian: Nobody
- 1:11Brian: knows
- 1:11Brian: that
- 1:11Brian: they're
- 1:11Brian: gonna
- 1:11Brian: get
- 1:11Brian: outta
- 1:12Brian: here.
- 1:12Brian: KOA
- 1:12Brian: doesn't
- 1:13Brian: know
- 1:13Brian: if
- 1:13Brian: they're
- 1:13Brian: gonna
- 1:13Brian: get
- 1:13Brian: in
- 1:13Brian: next
- 1:14Brian: week
- 1:14Brian: for
- 1:14Brian: their
- 1:14Brian: show,
- 1:15Brian: but
- 1:15Brian: we
- 1:15Brian: are
- 1:15Brian: safe
- 1:15Brian: here
- 1:15Brian: in
- 1:16Brian: front
- 1:16Brian: of
- 1:16Brian: a
- 1:16Brian: beautiful
- 1:17Brian: tent
- 1:17Brian: masters
- 1:18Brian: set
- 1:18Brian: up
- 1:18Brian: here
- 1:19Brian: that
- 1:19Brian: is
- 1:19Brian: part
- 1:19Brian: of
- 1:20Brian: the
- 1:20Brian: expo
- 1:20Brian: that
- 1:20Brian: opens
- 1:20Brian: tonight
- 1:21Brian: at
- 1:21Brian: six
- 1:21Brian: o'clock.
- 1:21Brian: That's
- 1:22Brian: why
- 1:22Brian: you
- 1:22Brian: hear
- 1:22Brian: forklifts
- 1:23Brian: behind
- 1:23Brian: us,
- 1:23Brian: cuz
- 1:23Brian: they've
- 1:23Brian: kind
- 1:23Brian: of
- 1:23Brian: let
- 1:24Brian: us
- 1:24Brian: sneak
- 1:25Brian: in
- 1:25Brian: here
- 1:25Brian: under
- 1:25Brian: the
- 1:25Brian: radar.
- 1:26Brian: With
- 1:26Brian: me,
- 1:26Brian: I've
- 1:27Brian: got
- 1:27Brian: Zach
- 1:27Brian: from
- 1:28Brian: Clockwork
- 1:28Brian: and
- 1:29Brian: Connor
- 1:29Brian: from
- 1:29Brian: Sage
- 1:30Brian: Outdoor
- 1:30Brian: Hospitality.
- 1:30Brian: Guys,
- 1:31Brian: you
- 1:31Brian: wanna
- 1:31Brian: briefly
- 1:31Brian: introduce
- 1:32Brian: yourselves
- 1:32Brian: and
- 1:32Brian: it's
- 1:33Brian: first
- 1:33Brian: time
- 1:33Brian: I'm
- 1:33Brian: the
- 1:33Brian: recurring
- 1:34Connor: Yeah.
- 1:34Connor: Connor
- 1:34Connor: Schwab,
- 1:35Connor: head
- 1:35Connor: of
- 1:35Connor: Outdoor
- 1:36Connor: Hospitality
- 1:37Connor: at
- 1:37Connor: Sage
- 1:37Connor: Outdoors.
- 1:38Connor: We
- 1:38Connor: help
- 1:38Connor: launching
- 1:39Connor: and
- 1:39Connor: expanding
- 1:40Connor: lamping
- 1:41Connor: and
- 1:41Connor: RV
- 1:41Connor: businesses
- 1:42Connor: throughout
- 1:42Connor: North
- 1:42Connor: America.
- 1:43Connor: Can
- 1:43Connor: you
- 1:43Connor: guys
- 1:43Connor: hear
- 1:44Connor: him
- 1:44Connor: okay
- 1:44Connor: with
- 1:44Connor: a
- 1:44Connor: mic
- 1:44Connor: between
- 1:45Connor: them?
- 1:45Connor: Good.
- 1:46Connor: Okay.
- 1:46Connor: Cool.
- 1:46Connor: Okay.
- 1:47Connor: Yep.
- 1:47Zach: I'm
- 1:47Zach: Zach
- 1:47Zach: Totenberg.
- 1:48Zach: I'm
- 1:48Zach: with
- 1:48Zach: Clockwork
- 1:49Zach: architecture
- 1:49Zach: and
- 1:49Zach: Design.
- 1:50Zach: I
- 1:50Zach: lead
- 1:50Zach: our
- 1:50Zach: outdoor
- 1:51Zach: hospitality
- 1:51Zach: studio.
- 1:52Zach: So
- 1:52Zach: we
- 1:52Zach: work
- 1:52Zach: with
- 1:53Zach: new
- 1:53Zach: and
- 1:54Zach: existing
- 1:55Zach: campgrounds,
- 1:55Zach: lamp
- 1:56Zach: ground,
- 1:56Zach: our
- 1:57Zach: park
- 1:57Zach: owners
- 1:58Zach: anybody
- 1:58Zach: that's,
- 1:58Zach: that's
- 1:59Zach: in
- 1:59Zach: that
- 1:59Zach: outdoor
- 1:59Zach: hospitality
- 2:00Zach: space
- 2:01Zach: and
- 2:01Zach: we
- 2:02Zach: help
- 2:02Zach: 'em
- 2:02Zach: build
- 2:03Zach: their
- 2:03Zach: dreams.
- 2:03Zach: Awesome.
- 2:04Zach: Pretty
- 2:04Zach: fun
- 2:04Zach: business
- 2:04Zach: to
- 2:04Zach: be
- 2:04Zach: you.
- 2:05Brian: Glad
- 2:06Brian: have
- 2:06Brian: you
- 2:06Brian: guys
- 2:06Brian: here
- 2:06Brian: and
- 2:06Brian: you're
- 2:07Brian: gonna
- 2:07Brian: be
- 2:07Brian: a
- 2:07Brian: part
- 2:07Brian: of
- 2:07Brian: the
- 2:08Brian: Glamping
- 2:08Brian: show
- 2:08Brian: going
- 2:08Brian: forward.
- 2:09Brian: Second
- 2:09Brian: week
- 2:09Brian: every
- 2:09Brian: month.
- 2:10Brian: We've
- 2:10Brian: obviously
- 2:10Brian: got
- 2:10Brian: Ruben
- 2:10Brian: Martinez
- 2:11Brian: here
- 2:11Brian: and
- 2:11Brian: the
- 2:12Brian: American
- 2:12Brian: Glamping
- 2:12Brian: Association,
- 2:13Brian: glamping
- 2:13Brian: up,
- 2:13Brian: and
- 2:14Brian: Irene
- 2:14Brian: Wood
- 2:14Brian: from
- 2:14Brian: the
- 2:14Brian: Fields,
- 2:15Brian: Michigan
- 2:16Brian: Guru
- 2:16Brian: of
- 2:16Brian: all
- 2:16Brian: things,
- 2:17Brian: right?
- 2:17Brian: Irene
- 2:18Irene: Gu
- 2:18Irene: of
- 2:19Irene: nothing.
- 2:19Irene: That's
- 2:19Irene: how
- 2:20Irene: that
- 2:20Irene: works.
- 2:20Brian: Anything,
- 2:21Brian: what's,
- 2:21Brian: what's
- 2:21Brian: new
- 2:21Brian: on
- 2:22Brian: your
- 2:22Brian: end?
- 2:22Brian: Before
- 2:22Brian: we
- 2:22Brian: talk
- 2:23Brian: about,
- 2:23Brian: I
- 2:23Brian: guess
- 2:23Brian: I
- 2:23Brian: should
- 2:23Brian: thank
- 2:23Brian: our
- 2:24Brian: sponsor
- 2:24Brian: for
- 2:24Brian: the
- 2:24Brian: show
- 2:24Brian: today
- 2:25Brian: as
- 2:25Brian: Horizon
- 2:25Brian: Outdoor
- 2:26Brian: Hospitality
- 2:26Brian: before
- 2:26Brian: I
- 2:26Brian: forget
- 2:26Brian: that
- 2:27Brian: they're
- 2:27Brian: a
- 2:28Brian: new
- 2:28Brian: sponsor
- 2:28Brian: of
- 2:29Brian: the
- 2:29Brian: glamping
- 2:29Brian: shows,
- 2:29Brian: so
- 2:29Brian: super
- 2:30Brian: excited
- 2:30Brian: to
- 2:30Brian: welcome
- 2:30Brian: them.
- 2:31Brian: But
- 2:31Brian: Ruben,
- 2:31Brian: Irene,
- 2:31Brian: anything
- 2:32Brian: else
- 2:32Brian: going
- 2:32Brian: on
- 2:32Brian: in
- 2:32Brian: your
- 2:33Brian: world
- 2:33Brian: before
- 2:33Brian: we
- 2:33Brian: dive
- 2:34Brian: into
- 2:34Brian: a
- 2:34Brian: little
- 2:34Brian: about
- 2:34Brian: what's
- 2:34Brian: happening
- 2:35Brian: here
- 2:35Brian: too?
- 2:36Ruben: I'm
- 2:37Ruben: gonna
- 2:37Ruben: let
- 2:37Ruben: you
- 2:37Ruben: go
- 2:37Ruben: first.
- 2:38Ruben: No.
- 2:38Ruben: How'd
- 2:38Ruben: the
- 2:38Ruben: season
- 2:39Ruben: end
- 2:39Ruben: up?
- 2:39Ruben: I
- 2:39Ruben: know
- 2:39Ruben: nobody
- 2:40Ruben: was
- 2:40Ruben: count,
- 2:40Ruben: nobody
- 2:41Ruben: was
- 2:41Ruben: counting
- 2:41Ruben: down
- 2:41Ruben: the
- 2:41Ruben: days,
- 2:42Ruben: but
- 2:42Ruben: how
- 2:42Ruben: did,
- 2:43Ruben: how
- 2:43Ruben: did
- 2:43Ruben: everything
- 2:44Ruben: wrap
- 2:44Connor: up?
- 2:44Irene: Actually
- 2:45Irene: today
- 2:45Irene: was
- 2:45Irene: the
- 2:45Irene: very
- 2:46Irene: last
- 2:46Irene: day
- 2:46Irene: of
- 2:46Irene: camp,
- 2:47Irene: so
- 2:47Irene: we
- 2:47Irene: blew
- 2:47Irene: everything
- 2:48Irene: out.
- 2:48Irene: Got
- 2:48Irene: everything
- 2:49Irene: wrapped
- 2:49Irene: up.
- 2:49Irene: We're
- 2:49Irene: close
- 2:50Irene: up
- 2:50Irene: for
- 2:50Irene: the
- 2:50Irene: season
- 2:51Irene: and
- 2:52Irene: we're
- 2:52Irene: ready
- 2:52Irene: for
- 2:53Irene: already
- 2:53Irene: starting
- 2:53Irene: to
- 2:53Irene: think
- 2:54Irene: about
- 2:54Irene: 2023,
- 2:55Irene: which
- 2:55Irene: is
- 2:55Irene: just
- 2:55Irene: so
- 2:55Irene: crazy,
- 2:56Irene: right.
- 2:57Irene: When
- 2:57Irene: you
- 2:57Irene: think
- 2:57Irene: about
- 2:57Irene: it,
- 2:57Irene: by
- 2:57Irene: the
- 2:57Irene: way,
- 2:58Irene: and
- 2:58Irene: I
- 2:58Irene: know
- 2:58Irene: Connor,
- 2:58Irene: you
- 2:59Irene: just
- 2:59Irene: leaned
- 2:59Irene: in.
- 2:59Irene: Thank
- 2:59Irene: you
- 2:59Irene: for
- 3:00Irene: that
- 3:00Irene: report
- 3:00Irene: that
- 3:00Irene: you
- 3:00Irene: guys
- 3:01Irene: just
- 3:01Irene: put
- 3:01Irene: out,
- 3:01Irene: that
- 3:01Irene: glamping
- 3:02Irene: report.
- 3:04Connor: Our
- 3:05Connor: pleasure,
- 3:05Connor: our
- 3:05Connor: our
- 3:06Connor: pleasure.
- 3:06Connor: Yeah,
- 3:08Irene: really
- 3:08Irene: good.
- 3:08Irene: Read.
- 3:08Irene: Lots
- 3:08Irene: of
- 3:09Irene: good
- 3:09Irene: information.
- 3:09Irene: We're
- 3:10Irene: using
- 3:10Irene: it
- 3:10Irene: right
- 3:10Irene: now
- 3:10Irene: as
- 3:11Irene: we're
- 3:11Irene: thinking
- 3:11Irene: about
- 3:11Irene: what's
- 3:12Irene: next
- 3:12Irene: for
- 3:12Irene: the
- 3:12Irene: field,
- 3:12Irene: so
- 3:13Irene: I
- 3:13Irene: appreciate
- 3:13Irene: it.
- 3:15Connor: Yeah,
- 3:16Connor: and
- 3:16Connor: we're
- 3:16Connor: actually
- 3:16Connor: hoping
- 3:16Connor: to
- 3:17Connor: launch
- 3:17Connor: a
- 3:17Connor: more
- 3:18Connor: investor
- 3:18Connor: focused
- 3:19Connor: report
- 3:19Connor: either
- 3:20Connor: at
- 3:20Connor: the
- 3:20Connor: end
- 3:20Connor: of
- 3:20Connor: the
- 3:20Connor: year
- 3:20Connor: or
- 3:20Connor: kind
- 3:21Connor: of
- 3:21Connor: early
- 3:21Connor: in
- 3:22Connor: 2023
- 3:23Connor: that's
- 3:23Connor: a
- 3:23Connor: little
- 3:23Connor: bit
- 3:23Connor: more
- 3:23Connor: focused
- 3:24Connor: towards
- 3:24Connor: owners,
- 3:25Connor: operators,
- 3:26Connor: and
- 3:26Connor: investors.
- 3:26Connor: That'll
- 3:26Connor: be
- 3:27Connor: a
- 3:27Connor: little
- 3:27Connor: bit
- 3:27Connor: more
- 3:27Connor: heavy
- 3:27Connor: and.
- 3:28Connor: Rates,
- 3:29Connor: occupancy,
- 3:29Connor: revenue,
- 3:30Connor: unit
- 3:30Connor: types,
- 3:31Connor: operating
- 3:32Connor: season,
- 3:32Connor: things
- 3:32Connor: like
- 3:32Connor: that.
- 3:33Connor: So
- 3:33Connor: keep
- 3:33Connor: an
- 3:34Connor: eye
- 3:34Brian: out.
- 3:34Brian: Were
- 3:35Brian: you
- 3:36Brian: with
- 3:36Brian: that
- 3:36Brian: too,
- 3:36Brian: or
- 3:36Brian: independent
- 3:37Connor: or?
- 3:37Connor: I
- 3:37Connor: think
- 3:37Connor: so.
- 3:38Connor: And
- 3:38Connor: probably
- 3:38Connor: air
- 3:38Connor: DNA
- 3:39Connor: as
- 3:39Connor: well.
- 3:40Connor: Okay.
- 3:40Connor: So
- 3:40Connor: the,
- 3:41Connor: the
- 3:42Connor: laboring
- 3:43Connor: report
- 3:43Connor: that
- 3:43Connor: was
- 3:43Connor: released
- 3:44Connor: at
- 3:44Connor: the
- 3:44Connor: glamping
- 3:44Connor: show
- 3:45Connor: was
- 3:46Connor: really
- 3:46Connor: focused
- 3:46Connor: on
- 3:46Connor: the,
- 3:47Connor: on
- 3:47Connor: the
- 3:47Connor: end
- 3:47Connor: user,
- 3:48Connor: the
- 3:48Connor: camper,
- 3:48Connor: the
- 3:49Connor: consumer.
- 3:49Connor: Consumer.
- 3:49Connor: And
- 3:49Connor: so
- 3:50Connor: we
- 3:50Connor: want
- 3:50Connor: release
- 3:50Connor: one
- 3:50Connor: that's
- 3:51Connor: a
- 3:51Connor: little
- 3:51Connor: bit
- 3:51Connor: more
- 3:51Connor: focused
- 3:51Connor: for
- 3:51Connor: the
- 3:52Connor: owners
- 3:52Connor: and
- 3:52Connor: the
- 3:52Connor: operators
- 3:53Connor: who
- 3:53Connor: are
- 3:53Connor: making
- 3:54Connor: strategic
- 3:54Connor: decisions
- 3:54Connor: for
- 3:54Connor: the
- 3:54Connor: business.
- 3:55Brian: Okay,
- 3:56Brian: awesome.
- 3:56Brian: So
- 3:56Brian: I,
- 3:57Brian: I
- 3:57Brian: don't
- 3:57Brian: know
- 3:57Brian: if
- 3:57Brian: anybody
- 3:57Brian: knows
- 3:58Brian: who's
- 3:58Brian: watching
- 3:58Brian: the
- 3:58Brian: show,
- 3:58Brian: but
- 3:58Brian: KOA
- 3:59Brian: show
- 3:59Brian: is
- 3:59Brian: next
- 4:00Brian: week.
- 4:01Brian: So
- 4:01Brian: Connor
- 4:01Brian: partnered
- 4:02Brian: with
- 4:02Brian: them
- 4:02Brian: on
- 4:02Brian: the
- 4:02Brian: initial
- 4:03Brian: glamping
- 4:03Brian: report
- 4:03Brian: that
- 4:03Brian: they
- 4:03Brian: released
- 4:04Brian: during
- 4:04Brian: Ruben's
- 4:05Brian: glamping
- 4:05Brian: show
- 4:05Brian: there,
- 4:06Brian: which
- 4:06Brian: was
- 4:06Brian: a
- 4:07Brian: couple
- 4:07Brian: weeks
- 4:07Brian: ago.
- 4:07Brian: Everybody
- 4:08Brian: still
- 4:08Brian: talks
- 4:08Brian: about
- 4:08Brian: it.
- 4:08Brian: Ruben,
- 4:08Brian: all
- 4:08Brian: the
- 4:09Brian: great
- 4:09Brian: networking
- 4:09Brian: that
- 4:09Brian: happened
- 4:09Brian: there.
- 4:10Brian: Just
- 4:10Brian: tons
- 4:11Brian: of
- 4:11Brian: people
- 4:11Brian: and
- 4:12Brian: just
- 4:12Brian: the
- 4:12Brian: ability
- 4:12Brian: for
- 4:12Brian: them
- 4:13Brian: to
- 4:13Brian: kind
- 4:13Brian: of
- 4:13Brian: connect
- 4:13Brian: with
- 4:14Brian: people
- 4:14Brian: all
- 4:14Brian: over
- 4:14Brian: the
- 4:14Brian: world.
- 4:15Brian: Nonstop
- 4:15Brian: great
- 4:15Brian: things
- 4:15Brian: about
- 4:16Brian: it.
- 4:16Brian: So
- 4:16Brian: thank
- 4:16Brian: you
- 4:16Brian: again
- 4:17Brian: for
- 4:17Brian: putting
- 4:17Brian: that,
- 4:17Brian: you
- 4:17Brian: know,
- 4:17Brian: obviously
- 4:18Brian: David
- 4:18Brian: and
- 4:18Brian: lots
- 4:19Brian: of
- 4:19Brian: other
- 4:19Brian: people
- 4:19Brian: worked
- 4:19Brian: on
- 4:19Brian: it.
- 4:20Brian: Right.
- 4:20Brian: But.
- 4:21Ruben: Absolutely.
- 4:22Ruben: Yeah.
- 4:22Ruben: I've
- 4:22Ruben: got
- 4:22Ruben: the
- 4:22Ruben: easy
- 4:22Ruben: job.
- 4:23Ruben: I
- 4:23Ruben: can
- 4:23Ruben: just
- 4:23Ruben: go
- 4:23Ruben: around
- 4:24Ruben: and
- 4:24Ruben: talk
- 4:24Ruben: to
- 4:24Ruben: people
- 4:25Ruben: and
- 4:25Ruben: people
- 4:27Ruben: a
- 4:27Ruben: lot
- 4:27Ruben: harder
- 4:27Ruben: than
- 4:27Ruben: I
- 4:28Ruben: do
- 4:28Ruben: to
- 4:28Ruben: make
- 4:29Ruben: sure
- 4:29Ruben: everything
- 4:29Ruben: gets
- 4:30Ruben: where
- 4:30Ruben: it
- 4:30Ruben: needs
- 4:30Ruben: to
- 4:30Ruben: be.
- 4:30Ruben: So
- 4:31Ruben: I've
- 4:31Ruben: got
- 4:31Ruben: the
- 4:31Ruben: easy
- 4:32Ruben: Yeah,
- 4:32Ruben: looking,
- 4:33Brian: see
- 4:33Brian: if
- 4:33Brian: we
- 4:33Brian: can
- 4:34Brian: do
- 4:34Brian: this.
- 4:34Brian: I'm
- 4:34Brian: move
- 4:34Brian: this,
- 4:35Brian: we're,
- 4:35Brian: we're
- 4:35Brian: leaning
- 4:36Brian: towards
- 4:36Brian: you
- 4:36Brian: cuz
- 4:36Brian: I
- 4:36Brian: have
- 4:36Brian: this
- 4:37Brian: tiny
- 4:37Brian: little
- 4:37Brian: laptop
- 4:37Brian: speaker
- 4:38Brian: in
- 4:38Brian: my
- 4:39Brian: hand
- 4:39Brian: that
- 4:40Brian: we're
- 4:40Brian: trying
- 4:40Brian: to
- 4:40Brian: hear
- 4:40Brian: you
- 4:40Brian: from.
- 4:40Brian: So
- 4:41Brian: I'm
- 4:41Brian: just
- 4:41Brian: gonna
- 4:41Brian: put
- 4:41Brian: it
- 4:41Brian: over
- 4:41Brian: here
- 4:41Brian: in
- 4:42Brian: the
- 4:42Brian: middle
- 4:42Brian: of
- 4:42Brian: the
- 4:42Brian: shot
- 4:43Brian: and
- 4:43Brian: see
- 4:43Brian: if
- 4:43Brian: we
- 4:43Brian: can
- 4:44Brian: make
- 4:44Brian: happen.
- 4:45Brian: There
- 4:45Brian: we
- 4:45Brian: go.
- 4:45Brian: We
- 4:45Brian: got
- 4:45Brian: a
- 4:46Brian: little
- 4:46Brian: like
- 4:47Brian: gangly
- 4:47Brian: cardboard
- 4:48Brian: box
- 4:48Brian: there.
- 4:49Brian: Roll
- 4:50Brian: or
- 4:50Brian: this
- 4:50Brian: is
- 4:50Brian: how
- 4:50Brian: I
- 4:50Brian: roll.
- 4:51Brian: Really.
- 4:51Brian: These
- 4:51Brian: guys
- 4:51Brian: are
- 4:52Brian: just
- 4:52Brian: kind
- 4:52Brian: of
- 4:52Brian: here
- 4:52Brian: shocked
- 4:53Brian: and
- 4:53Brian: uncertain
- 4:54Brian: about
- 4:54Brian: what's
- 4:54Brian: happening,
- 4:54Brian: but
- 4:55Brian: so
- 4:55Brian: what
- 4:55Brian: else
- 4:55Brian: is
- 4:55Brian: new
- 4:55Brian: in
- 4:55Brian: the
- 4:55Ruben: glamping
- 4:56Ruben: world?
- 4:56Ruben: Yeah,
- 4:57Ruben: I
- 4:57Ruben: guess
- 4:57Ruben: my
- 4:57Ruben: question,
- 4:58Ruben: Irene,
- 4:58Ruben: for
- 4:58Ruben: you
- 4:58Ruben: would
- 4:58Ruben: be,
- 4:59Ruben: I
- 4:59Ruben: mean,
- 4:59Ruben: I'm
- 4:59Ruben: always
- 4:59Ruben: curious
- 5:00Ruben: and
- 5:00Ruben: we
- 5:00Ruben: can
- 5:00Ruben: go
- 5:01Ruben: in
- 5:01Ruben: any
- 5:01Ruben: other
- 5:01Ruben: direction
- 5:02Ruben: you
- 5:02Ruben: guys
- 5:02Ruben: want
- 5:02Ruben: to
- 5:02Ruben: afterwards,
- 5:03Ruben: but
- 5:03Ruben: every
- 5:03Ruben: year
- 5:04Ruben: the
- 5:05Ruben: industry
- 5:05Ruben: gets
- 5:05Ruben: more
- 5:05Ruben: mature
- 5:06Ruben: and
- 5:06Ruben: more
- 5:06Ruben: mature
- 5:06Ruben: and
- 5:06Ruben: we
- 5:07Ruben: learn
- 5:07Ruben: more
- 5:07Ruben: and
- 5:07Ruben: we
- 5:07Ruben: learn
- 5:08Ruben: more.
- 5:08Ruben: And
- 5:08Ruben: so
- 5:09Ruben: now
- 5:09Ruben: that,
- 5:10Ruben: you
- 5:10Ruben: know,
- 5:10Ruben: it's
- 5:10Ruben: always
- 5:10Ruben: hard
- 5:11Ruben: in
- 5:11Ruben: the
- 5:11Ruben: middle
- 5:11Ruben: of
- 5:11Ruben: a
- 5:11Ruben: season
- 5:12Ruben: or
- 5:12Ruben: the
- 5:12Ruben: beginning
- 5:12Ruben: of
- 5:12Ruben: the
- 5:12Ruben: season
- 5:13Ruben: to
- 5:13Ruben: pick
- 5:13Ruben: your
- 5:13Ruben: head
- 5:14Ruben: up
- 5:14Ruben: and
- 5:14Ruben: say,
- 5:14Ruben: okay.
- 5:15Ruben: Let
- 5:16Ruben: me
- 5:16Ruben: kind
- 5:16Ruben: of
- 5:16Ruben: assess
- 5:16Ruben: and
- 5:17Ruben: reassess
- 5:17Ruben: and,
- 5:18Ruben: you
- 5:18Ruben: know,
- 5:18Ruben: here's
- 5:18Ruben: what's
- 5:18Ruben: what
- 5:19Ruben: I
- 5:19Ruben: learned
- 5:19Ruben: or
- 5:19Ruben: here's
- 5:19Ruben: what's
- 5:20Ruben: new
- 5:20Ruben: maybe
- 5:20Ruben: for
- 5:20Ruben: next
- 5:21Ruben: year.
- 5:21Ruben: But
- 5:22Ruben: as
- 5:22Ruben: now,
- 5:22Ruben: I
- 5:23Ruben: know
- 5:23Ruben: today's
- 5:23Ruben: kind
- 5:23Ruben: of
- 5:23Ruben: the
- 5:23Ruben: last
- 5:24Ruben: day
- 5:24Ruben: for
- 5:25Ruben: camp.
- 5:25Ruben: Yeah.
- 5:25Ruben: But
- 5:26Ruben: have
- 5:26Ruben: you
- 5:27Ruben: had
- 5:27Ruben: a
- 5:27Ruben: chance
- 5:27Ruben: or
- 5:28Ruben: is
- 5:28Ruben: there
- 5:28Ruben: any
- 5:29Ruben: kind
- 5:29Ruben: of
- 5:29Ruben: big
- 5:29Ruben: learnings
- 5:30Ruben: from
- 5:30Ruben: this
- 5:31Ruben: last
- 5:31Ruben: season?
- 5:31Ruben: Cause
- 5:31Ruben: I
- 5:31Ruben: feel
- 5:31Ruben: like
- 5:32Ruben: it's
- 5:32Ruben: a
- 5:32Ruben: compounding
- 5:32Ruben: factor.
- 5:33Ruben: Like
- 5:33Ruben: every
- 5:34Ruben: year
- 5:34Ruben: we
- 5:35Ruben: learn
- 5:35Ruben: more
- 5:35Ruben: and
- 5:35Ruben: more
- 5:35Ruben: and
- 5:36Ruben: more
- 5:36Ruben: and
- 5:36Ruben: we,
- 5:36Ruben: we
- 5:37Ruben: figure
- 5:37Ruben: out
- 5:38Ruben: more
- 5:38Ruben: and
- 5:38Ruben: more
- 5:38Ruben: and
- 5:38Ruben: more
- 5:38Ruben: and
- 5:38Ruben: we
- 5:38Ruben: get
- 5:39Ruben: more
- 5:39Ruben: and
- 5:39Ruben: more
- 5:39Ruben: confused
- 5:40Ruben: as
- 5:40Ruben: well.
- 5:40Ruben: Yeah.
- 5:41Ruben: It's
- 5:41Ruben: more
- 5:41Ruben: and
- 5:41Ruben: more
- 5:41Ruben: complicated
- 5:43Ruben: as
- 5:43Ruben: well.
- 5:43Ruben: But
- 5:43Ruben: just
- 5:44Ruben: curious
- 5:44Ruben: if
- 5:44Ruben: there's
- 5:45Ruben: any,
- 5:46Ruben: you
- 5:46Ruben: know,
- 5:46Ruben: from,
- 5:46Ruben: from
- 5:47Ruben: your
- 5:47Ruben: camp,
- 5:47Ruben: any,
- 5:48Ruben: any
- 5:48Ruben: big
- 5:48Ruben: learnings
- 5:49Ruben: from
- 5:49Ruben: this
- 5:49Ruben: last
- 5:50Ruben: year?
- 5:51Irene: Yeah.
- 5:51Irene: And
- 5:51Irene: this
- 5:52Irene: is
- 5:52Irene: really
- 5:52Irene: interesting
- 5:52Irene: because
- 5:53Irene: there
- 5:53Irene: are,
- 5:54Irene: and
- 5:54Irene: some
- 5:54Irene: of
- 5:54Irene: them
- 5:54Irene: are,
- 5:55Irene: you
- 5:55Irene: know,
- 5:55Irene: when
- 5:55Irene: you're
- 5:56Irene: one
- 5:56Irene: of
- 5:56Irene: the,
- 5:57Irene: I
- 5:57Irene: don't
- 5:57Irene: wanna
- 5:57Irene: say
- 5:57Irene: one
- 5:58Irene: of
- 5:58Irene: the
- 5:58Irene: first,
- 5:58Irene: but
- 5:58Irene: when
- 5:58Irene: you're
- 5:58Irene: an
- 5:59Irene: owner
- 5:59Irene: operator
- 5:59Irene: who
- 5:59Irene: has,
- 6:00Irene: now
- 6:00Irene: you
- 6:00Irene: gotta
- 6:00Irene: think
- 6:01Irene: four
- 6:01Irene: years
- 6:01Irene: under
- 6:01Irene: the
- 6:01Irene: belt
- 6:02Irene: we've
- 6:02Irene: had
- 6:02Irene: the
- 6:02Irene: luxury
- 6:03Irene: of
- 6:03Irene: being
- 6:03Irene: able
- 6:03Irene: to
- 6:03Irene: move
- 6:03Irene: some
- 6:04Irene: lever.
- 6:05Irene: That
- 6:06Irene: maybe
- 6:06Irene: other
- 6:07Irene: businesses
- 6:07Irene: couldn't.
- 6:07Irene: Right.
- 6:07Irene: They're
- 6:08Irene: too
- 6:08Irene: large.
- 6:08Irene: They
- 6:08Irene: make
- 6:08Irene: some
- 6:09Irene: commitments
- 6:09Irene: that,
- 6:10Irene: you
- 6:10Irene: know,
- 6:10Irene: a
- 6:10Irene: small,
- 6:11Irene: mighty,
- 6:11Irene: nimble
- 6:12Irene: operator
- 6:12Irene: can
- 6:13Irene: do.
- 6:14Irene: So
- 6:14Irene: two
- 6:14Irene: things
- 6:15Irene: I
- 6:15Irene: learned.
- 6:16Irene: One
- 6:16Irene: of
- 6:16Irene: 'em
- 6:16Irene: is,
- 6:17Irene: and
- 6:17Irene: I,
- 6:17Irene: I'm
- 6:17Irene: actually
- 6:18Irene: one
- 6:18Irene: of
- 6:18Irene: 'em
- 6:18Irene: is
- 6:19Irene: I
- 6:19Irene: think
- 6:19Irene: that
- 6:20Irene: we're
- 6:20Irene: gonna
- 6:20Irene: have
- 6:20Irene: to
- 6:20Irene: make
- 6:20Irene: some
- 6:21Irene: adjustments
- 6:21Irene: to
- 6:21Irene: the
- 6:21Irene: accommodations.
- 6:23Irene: So
- 6:23Irene: we
- 6:24Irene: did
- 6:24Irene: tents
- 6:25Irene: with
- 6:25Irene: bathrooms,
- 6:26Irene: and
- 6:26Irene: I
- 6:27Irene: think
- 6:27Irene: that
- 6:28Irene: it's
- 6:28Irene: becoming,
- 6:29Irene: I
- 6:29Irene: hate
- 6:29Irene: the
- 6:29Irene: way
- 6:29Irene: this
- 6:29Irene: sounds,
- 6:30Irene: but
- 6:30Irene: for
- 6:30Irene: us,
- 6:30Irene: maybe
- 6:30Irene: our
- 6:31Irene: guest,
- 6:31Irene: that
- 6:32Irene: the,
- 6:34Irene: it
- 6:34Irene: is
- 6:34Irene: really
- 6:35Irene: hard
- 6:35Irene: to
- 6:35Irene: meet
- 6:36Irene: a
- 6:36Irene: guest
- 6:37Irene: where
- 6:37Irene: they're
- 6:37Irene: at,
- 6:38Irene: who
- 6:38Irene: is
- 6:38Irene: coming
- 6:39Irene: from
- 6:39Irene: Camping
- 6:39Irene: and
- 6:40Irene: still
- 6:40Irene: providing
- 6:40Irene: them
- 6:41Irene: a
- 6:41Irene: superior
- 6:42Irene: experience
- 6:42Irene: while
- 6:43Irene: you're
- 6:43Irene: still
- 6:43Irene: navigating
- 6:43Irene: through
- 6:44Irene: a
- 6:44Irene: couple
- 6:44Irene: things.
- 6:44Irene: And
- 6:45Irene: one
- 6:45Irene: of
- 6:45Irene: 'em
- 6:45Irene: is
- 6:46Irene: bugs,
- 6:47Irene: heat
- 6:48Irene: cold.
- 6:49Irene: I
- 6:49Irene: mean,
- 6:49Irene: tents
- 6:49Irene: are,
- 6:50Irene: It
- 6:51Irene: for
- 6:51Irene: a
- 6:51Irene: consumer
- 6:52Irene: who
- 6:52Irene: is
- 6:52Irene: a
- 6:52Irene: high
- 6:52Irene: end
- 6:53Irene: consumer,
- 6:53Irene: which
- 6:53Irene: I
- 6:53Irene: would
- 6:53Irene: say
- 6:54Irene: that
- 6:54Irene: we
- 6:54Irene: fit
- 6:54Irene: in
- 6:54Irene: that
- 6:54Irene: $400
- 6:55Irene: ADR
- 6:56Irene: kind
- 6:56Irene: of
- 6:56Irene: rate
- 6:57Irene: or,
- 6:57Irene: you
- 6:57Irene: know,
- 6:57Irene: spot.
- 6:58Irene: They
- 6:58Irene: don't
- 6:59Irene: want
- 6:59Irene: that.
- 6:59Irene: They
- 6:59Irene: don't
- 6:59Irene: wanna
- 7:00Irene: see
- 7:00Irene: a
- 7:00Irene: stink
- 7:00Irene: bug,
- 7:00Irene: they
- 7:00Irene: don't
- 7:00Irene: wanna
- 7:01Irene: see
- 7:01Irene: a
- 7:01Irene: black
- 7:02Irene: beetle.
- 7:02Irene: They
- 7:02Irene: don't,
- 7:02Irene: they
- 7:03Irene: don't,
- 7:03Irene: they
- 7:03Irene: wanna
- 7:03Irene: be
- 7:04Irene: 70
- 7:04Irene: degrees
- 7:05Irene: with
- 7:05Irene: no
- 7:05Irene: humidity
- 7:05Irene: and
- 7:06Irene: we're
- 7:06Irene: just
- 7:06Irene: not
- 7:06Irene: able
- 7:06Irene: to
- 7:07Irene: meet
- 7:07Irene: that
- 7:07Irene: gas
- 7:07Irene: with
- 7:07Irene: a
- 7:07Irene: tent.
- 7:08Irene: So
- 7:08Irene: I'm
- 7:09Irene: rethinking
- 7:10Irene: through
- 7:11Irene: what
- 7:11Irene: an
- 7:11Irene: accommodation
- 7:12Irene: looks
- 7:12Irene: like.
- 7:12Irene: Secondly
- 7:13Irene: is,
- 7:13Irene: you
- 7:13Irene: know,
- 7:14Irene: I
- 7:14Irene: think
- 7:14Irene: we
- 7:14Irene: told
- 7:14Irene: you
- 7:14Irene: we
- 7:14Irene: made
- 7:15Irene: an
- 7:15Irene: adjustment
- 7:16Irene: to
- 7:16Irene: camp
- 7:17Irene: because
- 7:17Irene: we
- 7:18Irene: are
- 7:18Irene: small.
- 7:19Irene: We
- 7:19Irene: went
- 7:19Irene: adult
- 7:20Irene: only.
- 7:21Irene: And
- 7:21Irene: while
- 7:22Irene: that
- 7:22Irene: increased
- 7:23Irene: guest
- 7:24Irene: satisfaction,
- 7:25Irene: it
- 7:25Irene: decreased
- 7:26Irene: revenue.
- 7:26Irene: And
- 7:26Irene: part
- 7:27Irene: of
- 7:27Irene: it
- 7:27Irene: was,
- 7:28Irene: but
- 7:29Irene: I
- 7:29Irene: think
- 7:29Irene: a
- 7:29Irene: lot
- 7:29Irene: of
- 7:29Irene: people
- 7:30Irene: still
- 7:30Irene: wanna
- 7:30Irene: share
- 7:30Irene: that
- 7:31Irene: experience
- 7:31Irene: with.
- 7:32Irene: And
- 7:33Irene: so
- 7:34Irene: that
- 7:34Irene: has
- 7:34Irene: me
- 7:34Irene: thinking
- 7:35Irene: through
- 7:36Irene: how
- 7:36Irene: does
- 7:36Irene: that
- 7:37Irene: look
- 7:37Irene: in
- 7:37Irene: the
- 7:37Irene: future?
- 7:38Irene: So
- 7:38Irene: what
- 7:38Irene: we
- 7:38Irene: did
- 7:38Irene: was
- 7:38Irene: we
- 7:39Irene: went
- 7:39Irene: through
- 7:39Irene: and
- 7:39Irene: we
- 7:39Irene: said,
- 7:40Irene: okay,
- 7:40Irene: we're
- 7:40Irene: gonna
- 7:40Irene: be
- 7:40Irene: adult
- 7:40Irene: only
- 7:41Irene: with
- 7:41Irene: the
- 7:41Irene: exception
- 7:41Irene: of
- 7:41Irene: these
- 7:42Irene: few
- 7:42Irene: weeks.
- 7:42Irene: And
- 7:43Irene: then
- 7:43Irene: during
- 7:43Irene: these
- 7:43Irene: few
- 7:43Irene: weeks
- 7:44Irene: we're
- 7:44Irene: gonna
- 7:44Irene: allow
- 7:44Irene: kids.
- 7:45Irene: And
- 7:45Irene: then
- 7:45Irene: during
- 7:45Irene: those
- 7:45Irene: kids
- 7:45Irene: we
- 7:46Irene: had.
- 7:47Irene: Camp
- 7:48Irene: actually
- 7:48Irene: quadrupled
- 7:48Irene: in
- 7:48Irene: size,
- 7:49Irene: right?
- 7:49Irene: Because
- 7:50Irene: every
- 7:50Irene: parent
- 7:50Irene: came
- 7:51Irene: with
- 7:51Irene: 3.7
- 7:52Irene: kids
- 7:53Irene: and
- 7:54Irene: you
- 7:54Irene: know,
- 7:54Irene: revenue
- 7:54Irene: was
- 7:55Irene: increased
- 7:55Irene: during
- 7:55Irene: that
- 7:56Irene: time
- 7:56Irene: because
- 7:56Irene: you
- 7:57Irene: have
- 7:57Irene: extra
- 7:57Irene: head
- 7:57Irene: count
- 7:58Irene: and
- 7:58Irene: they're
- 7:58Irene: spending
- 7:58Irene: more
- 7:59Irene: money
- 7:59Irene: on
- 7:59Irene: food
- 7:59Irene: and
- 7:59Irene: beverage.
- 8:00Irene: But
- 8:00Irene: then
- 8:00Irene: we
- 8:01Irene: returned
- 8:01Irene: back
- 8:01Irene: to
- 8:01Irene: our
- 8:01Irene: adult
- 8:02Irene: only
- 8:02Irene: while
- 8:03Irene: our
- 8:03Irene: adults
- 8:03Irene: loved
- 8:03Irene: it.
- 8:04Irene: And
- 8:04Irene: like
- 8:04Irene: I
- 8:04Irene: mentioned,
- 8:05Irene: customer
- 8:05Irene: satisfaction
- 8:06Irene: was
- 8:07Irene: incredibly
- 8:07Irene: high.
- 8:08Irene: What
- 8:08Irene: we
- 8:08Irene: learned
- 8:09Irene: was
- 8:09Irene: we
- 8:09Irene: took
- 8:10Irene: a
- 8:10Irene: hit
- 8:10Irene: in
- 8:10Irene: revenue
- 8:11Irene: that
- 8:11Irene: I
- 8:12Irene: was
- 8:12Irene: like,
- 8:12Irene: damn
- 8:12Irene: it,
- 8:13Irene: not
- 8:13Irene: that
- 8:14Irene: I
- 8:14Irene: didn't
- 8:14Irene: know.
- 8:14Irene: I
- 8:14Irene: mean,
- 8:15Irene: we
- 8:15Irene: knew
- 8:15Irene: that
- 8:15Irene: that
- 8:15Irene: was
- 8:15Irene: gonna
- 8:16Irene: kind
- 8:16Irene: of
- 8:16Irene: be
- 8:16Irene: the
- 8:16Irene: case,
- 8:17Irene: but
- 8:17Irene: how
- 8:17Irene: much
- 8:17Irene: was
- 8:18Irene: it
- 8:18Irene: gonna
- 8:18Irene: be
- 8:18Irene: the
- 8:18Irene: case?
- 8:19Irene: And
- 8:19Irene: you
- 8:19Irene: know,
- 8:19Irene: when
- 8:20Irene: I
- 8:20Irene: look
- 8:20Irene: back
- 8:20Irene: through
- 8:20Irene: Connor,
- 8:21Irene: your
- 8:21Irene: glamping
- 8:21Irene: report,
- 8:21Irene: when
- 8:22Irene: you
- 8:22Irene: do
- 8:22Irene: see,
- 8:22Irene: majority
- 8:23Irene: of
- 8:23Irene: people
- 8:23Irene: wanna
- 8:23Irene: camp
- 8:24Irene: with
- 8:24Irene: their
- 8:24Irene: kids.
- 8:25Irene: So
- 8:25Irene: it,
- 8:25Irene: it's
- 8:26Irene: in
- 8:26Irene: line
- 8:26Irene: with
- 8:26Irene: some
- 8:27Irene: of
- 8:27Irene: the
- 8:27Irene: data
- 8:27Irene: that
- 8:27Irene: I
- 8:27Irene: saw
- 8:27Irene: in
- 8:27Irene: your
- 8:28Irene: report
- 8:28Irene: as
- 8:28Irene: well.
- 8:28Irene: Now
- 8:29Irene: it
- 8:29Irene: won't
- 8:29Irene: change
- 8:30Irene: what
- 8:30Irene: we
- 8:30Irene: do,
- 8:31Irene: we're
- 8:31Irene: gonna
- 8:31Irene: still
- 8:31Irene: continue
- 8:31Irene: with
- 8:32Irene: that
- 8:32Irene: model.
- 8:32Irene: I
- 8:32Irene: think
- 8:33Irene: it's
- 8:33Irene: just
- 8:33Irene: because
- 8:33Irene: again,
- 8:34Irene: our
- 8:34Irene: camp,
- 8:35Irene: this
- 8:35Irene: particular
- 8:36Irene: one
- 8:36Irene: is
- 8:37Irene: small.
- 8:37Irene: You
- 8:37Irene: know,
- 8:37Irene: we
- 8:37Irene: only
- 8:38Irene: have
- 8:38Irene: 20
- 8:38Irene: units.
- 8:39Irene: But
- 8:39Irene: I
- 8:39Irene: think
- 8:39Irene: those
- 8:39Irene: were
- 8:40Irene: the
- 8:40Irene: two
- 8:40Irene: learning
- 8:40Irene: accommodations
- 8:41Irene: needed
- 8:41Irene: me.
- 8:41Irene: We
- 8:42Irene: need
- 8:42Irene: to
- 8:42Irene: make
- 8:42Irene: some
- 8:42Irene: adjustments
- 8:43Irene: on
- 8:43Irene: accommodations
- 8:43Irene: to
- 8:43Irene: meet
- 8:44Irene: the
- 8:44Irene: customer.
- 8:45Irene: And
- 8:45Irene: then
- 8:45Irene: the
- 8:45Irene: second
- 8:45Irene: thing
- 8:45Irene: is,
- 8:46Irene: is
- 8:46Irene: that
- 8:46Irene: you
- 8:46Irene: know,
- 8:47Irene: we're
- 8:47Irene: gonna
- 8:47Irene: continue
- 8:47Irene: to
- 8:48Irene: maintain
- 8:48Irene: the
- 8:48Irene: adult
- 8:48Irene: only,
- 8:49Irene: but
- 8:49Irene: we're
- 8:49Irene: gonna
- 8:49Irene: add
- 8:50Irene: more
- 8:51Irene: kid
- 8:51Irene: camp
- 8:51Irene: weeks
- 8:52Irene: to
- 8:52Irene: kind
- 8:52Irene: of
- 8:52Irene: maintain
- 8:53Irene: some
- 8:53Irene: revenue
- 8:54Irene: where
- 8:54Irene: we
- 8:54Irene: took
- 8:55Irene: a
- 8:55Irene: little
- 8:55Irene: bit
- 8:55Irene: more
- 8:55Irene: of
- 8:55Irene: it
- 8:56Irene: in
- 8:56Irene: the
- 8:56Irene: chin
- 8:56Irene: this
- 8:56Irene: year.
- 8:58Brian: I
- 8:58Brian: just
- 8:58Brian: wanna
- 8:58Brian: be
- 8:58Brian: clear,
- 8:59Brian: we're
- 8:59Brian: not
- 8:59Brian: laughing
- 8:59Brian: at
- 8:59Brian: you
- 9:00Brian: or
- 9:00Brian: anything
- 9:00Brian: you're
- 9:00Brian: saying,
- 9:00Brian: Irene,
- 9:01Brian: we're
- 9:01Brian: laughing
- 9:02Brian: because
- 9:02Brian: football
- 9:02Brian: is
- 9:03Brian: massive
- 9:03Brian: and
- 9:03Brian: literally
- 9:04Brian: every
- 9:04Brian: person
- 9:05Brian: with
- 9:05Brian: a
- 9:05Brian: forklift
- 9:05Brian: and
- 9:05Brian: trash
- 9:06Brian: can
- 9:06Brian: is
- 9:06Brian: walking
- 9:07Brian: by
- 9:07Brian: our
- 9:07Brian: Is
- 9:08Brian: during,
- 9:09Irene: it's
- 9:09Irene: fine.
- 9:10Irene: Listen,
- 9:10Irene: it's
- 9:10Irene: not
- 9:11Irene: a
- 9:11Irene: screaming
- 9:11Irene: baby.
- 9:12Irene: It's
- 9:12Irene: not,
- 9:12Irene: you
- 9:12Irene: know,
- 9:13Irene: um,
- 9:13Irene: an
- 9:13Irene: animal,
- 9:13Irene: a
- 9:13Irene: raccoon
- 9:14Irene: in
- 9:14Irene: a
- 9:14Irene: tent.
- 9:14Irene: It's
- 9:15Irene: all,
- 9:15Irene: you
- 9:15Irene: know,
- 9:15Irene: you're
- 9:15Irene: fine.
- 9:17Irene: We've
- 9:17Irene: lived
- 9:17Irene: through
- 9:17Irene: it
- 9:17Irene: all.
- 9:19Brian: But
- 9:19Brian: yeah,
- 9:19Brian: it's,
- 9:20Brian: it's
- 9:20Brian: really
- 9:20Brian: interesting
- 9:21Brian: to
- 9:21Brian: hear
- 9:21Brian: those
- 9:21Brian: kind
- 9:21Brian: of
- 9:21Brian: anecdotes
- 9:22Brian: from
- 9:22Brian: you
- 9:22Brian: and
- 9:22Brian: just
- 9:22Brian: what
- 9:23Brian: you've
- 9:23Brian: learned
- 9:23Brian: and,
- 9:23Brian: and
- 9:23Brian: as
- 9:24Brian: you
- 9:24Brian: continue
- 9:24Brian: to
- 9:24Brian: grow.
- 9:24Brian: And,
- 9:25Brian: and
- 9:25Brian: I
- 9:25Brian: think
- 9:25Brian: it's
- 9:25Brian: so
- 9:25Brian: important
- 9:26Brian: to
- 9:26Brian: kind
- 9:26Brian: of
- 9:26Brian: constantly
- 9:27Brian: be
- 9:27Brian: reevaluating
- 9:27Brian: what
- 9:27Brian: your
- 9:28Brian: operations
- 9:28Brian: are
- 9:28Brian: and
- 9:28Brian: making
- 9:29Brian: sure
- 9:29Brian: they're
- 9:29Brian: always
- 9:29Brian: a
- 9:30Brian: best
- 9:30Brian: fit
- 9:30Brian: for
- 9:31Brian: the
- 9:32Brian: awesome
- 9:32Brian: orange
- 9:32Brian: shuck
- 9:33Brian: that's
- 9:33Brian: be
- 9:33Brian: being
- 9:33Brian: nonstop
- 9:33Brian: too.
- 9:34Brian: Right.
- 9:34Brian: Beside
- 9:34Brian: me
- 9:34Brian: too.
- 9:35Brian: But
- 9:35Brian: yeah.
- 9:35Brian: What
- 9:35Brian: do
- 9:35Brian: you
- 9:35Brian: think,
- 9:35Brian: Ruben?
- 9:36Brian: Have
- 9:36Brian: you
- 9:36Brian: seen
- 9:36Brian: that
- 9:36Brian: kind
- 9:36Brian: of
- 9:36Brian: similar?
- 9:37Brian: Geez,
- 9:38Brian: he
- 9:38Brian: just
- 9:38Brian: whipped
- 9:39Brian: by
- 9:39Brian: us,
- 9:39Brian: didn't
- 9:39Brian: he?
- 9:40Brian: He's
- 9:40Brian: going
- 9:40Brian: like
- 9:41Brian: 30
- 9:41Brian: anyway.
- 9:42Brian: Ruben,
- 9:42Brian: have
- 9:42Brian: you
- 9:42Brian: seen
- 9:42Brian: some
- 9:43Brian: similar
- 9:43Brian: kind
- 9:43Brian: of
- 9:43Brian: data
- 9:44Brian: from
- 9:44Brian: other
- 9:44Brian: people
- 9:44Brian: you've
- 9:44Brian: talked
- 9:45Brian: to?
- 9:46Brian: Similar
- 9:46Brian: type
- 9:46Brian: of
- 9:46Ruben: thoughts
- 9:47Ruben: you
- 9:47Ruben: guys
- 9:47Ruben: might
- 9:48Ruben: want
- 9:48Ruben: throw
- 9:48Ruben: in
- 9:48Ruben: a
- 9:48Ruben: helmet
- 9:49Ruben: if
- 9:49Ruben: people
- 9:49Ruben: are
- 9:49Ruben: zooming
- 9:50Ruben: by,
- 9:50Ruben: you
- 9:50Ruben: know,
- 9:50Ruben: just
- 9:51Ruben: in
- 9:51Ruben: case
- 9:51Ruben: you
- 9:51Ruben: guys
- 9:51Ruben: don't
- 9:52Ruben: get
- 9:52Ruben: taken
- 9:52Ruben: out
- 9:53Ruben: and
- 9:53Ruben: make
- 9:53Ruben: sure
- 9:53Ruben: life
- 9:54Ruben: insurance
- 9:54Ruben: is
- 9:54Ruben: up
- 9:54Ruben: to
- 9:54Ruben: date.
- 9:55Ruben: I
- 9:55Ruben: think
- 9:55Ruben: that's
- 9:55Ruben: it.
- 9:55Ruben: You
- 9:55Ruben: know,
- 9:56Ruben: I,
- 9:56Ruben: that's
- 9:56Ruben: interesting
- 9:56Ruben: because
- 9:57Ruben: that
- 9:57Ruben: has
- 9:57Ruben: been,
- 9:58Ruben: there's
- 9:58Ruben: a
- 9:59Ruben: category
- 9:59Ruben: of
- 10:00Ruben: questions
- 10:00Ruben: that
- 10:00Ruben: people
- 10:00Ruben: typically
- 10:01Ruben: ask,
- 10:01Ruben: which
- 10:01Ruben: are
- 10:01Ruben: in
- 10:01Ruben: the,
- 10:02Ruben: the
- 10:02Ruben: category.
- 10:03Ruben: Should
- 10:03Ruben: I
- 10:03Ruben: be
- 10:03Ruben: family
- 10:04Ruben: friendly,
- 10:05Ruben: right?
- 10:05Ruben: Or,
- 10:06Ruben: or
- 10:06Ruben: not?
- 10:07Ruben: And,
- 10:07Ruben: and
- 10:07Ruben: what
- 10:07Ruben: does
- 10:07Ruben: that
- 10:08Ruben: look
- 10:08Ruben: like?
- 10:08Ruben: Do
- 10:08Ruben: I
- 10:09Ruben: do
- 10:09Ruben: food
- 10:09Ruben: and
- 10:10Ruben: beverage?
- 10:10Ruben: What
- 10:10Ruben: kind
- 10:11Ruben: of
- 10:11Ruben: onsite
- 10:11Ruben: activities?
- 10:12Ruben: And
- 10:13Ruben: there's
- 10:13Ruben: always
- 10:13Ruben: these
- 10:13Ruben: front
- 10:14Ruben: end
- 10:14Ruben: questions
- 10:14Ruben: of,
- 10:15Ruben: you
- 10:16Ruben: know,
- 10:16Ruben: you
- 10:16Ruben: can't
- 10:16Ruben: have
- 10:16Ruben: your
- 10:17Ruben: cake
- 10:17Ruben: and
- 10:17Ruben: eat
- 10:17Ruben: it
- 10:17Ruben: too,
- 10:17Ruben: in
- 10:17Ruben: certain
- 10:18Ruben: ways,
- 10:18Ruben: right?
- 10:18Ruben: You've
- 10:18Ruben: gotta
- 10:18Ruben: figure
- 10:19Ruben: out
- 10:19Ruben: a
- 10:19Ruben: strategy
- 10:20Ruben: that's
- 10:20Ruben: gonna
- 10:20Ruben: be
- 10:20Ruben: in
- 10:21Ruben: line
- 10:21Ruben: with
- 10:22Ruben: the
- 10:22Ruben: theme
- 10:22Ruben: and
- 10:22Ruben: execution
- 10:23Ruben: that
- 10:23Ruben: you
- 10:23Ruben: wanna
- 10:23Ruben: carry
- 10:24Ruben: out
- 10:24Ruben: and,
- 10:24Ruben: and
- 10:24Ruben: do
- 10:24Ruben: that
- 10:25Ruben: because
- 10:25Ruben: as
- 10:26Ruben: soon
- 10:26Ruben: as
- 10:26Ruben: you
- 10:26Ruben: try
- 10:27Ruben: and.
- 10:28Ruben: everything
- 10:29Ruben: you
- 10:29Ruben: become
- 10:29Ruben: your
- 10:29Ruben: brand
- 10:30Ruben: almost
- 10:30Ruben: becomes
- 10:30Ruben: nothing.
- 10:31Ruben: Right?
- 10:31Ruben: And
- 10:31Ruben: that's
- 10:32Ruben: tough.
- 10:32Ruben: Yeah.
- 10:32Ruben: There's,
- 10:33Ruben: there's
- 10:33Ruben: some
- 10:33Ruben: great
- 10:34Ruben: purchasing
- 10:34Ruben: power
- 10:34Ruben: with
- 10:35Ruben: families,
- 10:35Ruben: but
- 10:36Ruben: there's
- 10:36Ruben: also,
- 10:37Ruben: you
- 10:37Ruben: know,
- 10:37Ruben: certain
- 10:37Ruben: things
- 10:38Ruben: that
- 10:38Ruben: when
- 10:38Ruben: there's
- 10:38Ruben: a
- 10:38Ruben: bunch
- 10:38Ruben: of
- 10:38Ruben: kids
- 10:39Ruben: running
- 10:39Ruben: around,
- 10:39Ruben: what
- 10:40Ruben: does
- 10:40Ruben: that
- 10:40Ruben: do
- 10:40Ruben: for
- 10:40Ruben: the
- 10:40Ruben: person
- 10:40Ruben: who
- 10:41Ruben: pays,
- 10:41Ruben: you
- 10:42Ruben: know,
- 10:42Ruben: that,
- 10:42Ruben: that
- 10:43Ruben: extra
- 10:43Ruben: amount
- 10:43Ruben: per
- 10:43Ruben: night,
- 10:44Ruben: you
- 10:44Ruben: know,
- 10:44Ruben: and,
- 10:44Ruben: and
- 10:45Ruben: I
- 10:45Ruben: think
- 10:45Ruben: there's
- 10:46Ruben: a,
- 10:46Ruben: there
- 10:47Ruben: has
- 10:47Ruben: been,
- 10:47Ruben: will
- 10:48Ruben: continue
- 10:48Ruben: to
- 10:48Ruben: be
- 10:48Ruben: this
- 10:48Ruben: tug
- 10:49Ruben: of
- 10:49Ruben: war
- 10:49Ruben: between
- 10:50Ruben: this
- 10:50Ruben: kind
- 10:51Ruben: of
- 10:51Ruben: mid-level
- 10:51Ruben: tiered
- 10:52Ruben: decisions
- 10:53Ruben: of
- 10:53Ruben: do
- 10:53Ruben: I
- 10:54Ruben: offer
- 10:54Ruben: this
- 10:54Ruben: or
- 10:54Ruben: do
- 10:54Ruben: I
- 10:54Ruben: not
- 10:54Ruben: offer
- 10:55Ruben: this?
- 10:55Ruben: Do
- 10:55Ruben: I
- 10:55Ruben: offer
- 10:55Ruben: this,
- 10:56Ruben: do
- 10:56Ruben: I
- 10:56Ruben: have
- 10:56Ruben: wifi
- 10:57Ruben: or
- 10:57Ruben: no
- 10:57Ruben: wifi?
- 10:57Ruben: Like,
- 10:58Ruben: what
- 10:58Ruben: does
- 10:58Ruben: that
- 10:58Ruben: do
- 10:58Ruben: to
- 10:58Ruben: the
- 10:58Ruben: experience?
- 11:00Ruben: And
- 11:00Ruben: you
- 11:00Ruben: know,
- 11:00Ruben: fortunately
- 11:01Ruben: or
- 11:01Ruben: unfortunately,
- 11:01Ruben: there
- 11:02Ruben: really
- 11:02Ruben: isn't
- 11:02Ruben: a
- 11:02Ruben: perfect
- 11:03Ruben: answer
- 11:03Ruben: for,
- 11:04Ruben: it's
- 11:04Ruben: like,
- 11:04Ruben: whatever's
- 11:04Ruben: gonna
- 11:05Ruben: work
- 11:05Ruben: well
- 11:05Ruben: for
- 11:05Ruben: you
- 11:06Ruben: and
- 11:06Ruben: stick
- 11:07Ruben: with
- 11:07Ruben: it
- 11:08Ruben: and
- 11:08Ruben: then,
- 11:09Ruben: you
- 11:09Ruben: know,
- 11:09Ruben: just
- 11:09Ruben: be
- 11:09Ruben: comfortable
- 11:10Ruben: with
- 11:10Ruben: what
- 11:10Ruben: that
- 11:11Ruben: means
- 11:11Ruben: for
- 11:11Ruben: your
- 11:11Ruben: brand
- 11:11Ruben: because
- 11:12Ruben: you
- 11:13Ruben: know,
- 11:13Ruben: to
- 11:13Ruben: the,
- 11:14Ruben: that's
- 11:14Ruben: interest.
- 11:14Ruben: Like
- 11:15Ruben: nobody
- 11:15Ruben: else
- 11:15Ruben: can
- 11:15Ruben: answer
- 11:15Ruben: that
- 11:16Ruben: but
- 11:16Ruben: you,
- 11:16Ruben: right?
- 11:16Ruben: And
- 11:16Ruben: it's
- 11:16Ruben: great
- 11:17Ruben: that
- 11:17Ruben: you
- 11:18Ruben: figured
- 11:18Ruben: out
- 11:18Ruben: like
- 11:18Ruben: what's
- 11:19Ruben: gonna
- 11:19Ruben: work
- 11:19Ruben: for
- 11:19Ruben: you
- 11:20Ruben: and
- 11:20Ruben: then
- 11:21Ruben: stick
- 11:21Ruben: with
- 11:21Ruben: it.
- 11:21Ruben: Cuz
- 11:22Ruben: no
- 11:22Ruben: matter
- 11:22Ruben: what,
- 11:22Ruben: if
- 11:23Ruben: you
- 11:23Ruben: go
- 11:23Ruben: out
- 11:23Ruben: and
- 11:23Ruben: then,
- 11:23Ruben: all
- 11:23Ruben: right,
- 11:24Ruben: now
- 11:24Ruben: we're
- 11:24Ruben: gonna
- 11:24Ruben: do.
- 11:25Ruben: Family
- 11:25Ruben: friendly
- 11:26Ruben: then
- 11:26Ruben: like,
- 11:26Ruben: oh
- 11:26Ruben: man,
- 11:27Ruben: man,
- 11:27Ruben: I
- 11:27Ruben: wish
- 11:28Ruben: we,
- 11:28Ruben: you
- 11:28Ruben: know,
- 11:28Ruben: would've
- 11:28Ruben: stuck
- 11:28Ruben: with,
- 11:29Ruben: it's
- 11:29Ruben: almost
- 11:29Ruben: like
- 11:29Ruben: you're
- 11:29Ruben: always
- 11:30Ruben: missing
- 11:31Ruben: the
- 11:31Ruben: other
- 11:31Ruben: side
- 11:31Ruben: of
- 11:31Ruben: it.
- 11:32Ruben: And,
- 11:32Ruben: and
- 11:32Ruben: the
- 11:33Ruben: grass
- 11:33Ruben: is
- 11:33Ruben: always
- 11:33Ruben: a
- 11:33Ruben: little
- 11:34Ruben: bit
- 11:34Ruben: greener
- 11:34Ruben: and
- 11:35Ruben: you
- 11:35Ruben: just
- 11:35Ruben: can't
- 11:35Ruben: always
- 11:36Ruben: be
- 11:37Ruben: everything
- 11:37Ruben: you
- 11:37Ruben: have
- 11:38Ruben: to
- 11:38Ruben: choose
- 11:39Ruben: and
- 11:39Ruben: make
- 11:39Ruben: some
- 11:40Ruben: hard
- 11:40Ruben: choices
- 11:40Ruben: along
- 11:41Ruben: the
- 11:41Ruben: line.
- 11:41Ruben: So
- 11:41Ruben: you
- 11:41Ruben: said
- 11:42Ruben: you're
- 11:42Ruben: gonna
- 11:42Ruben: basically
- 11:42Ruben: stick
- 11:42Ruben: with
- 11:43Ruben: the
- 11:43Ruben: same
- 11:43Ruben: model
- 11:44Connor: next
- 11:44Connor: year?
- 11:45Irene: Yeah.
- 11:45Irene: You
- 11:45Irene: know,
- 11:45Irene: it
- 11:46Irene: was
- 11:46Irene: really
- 11:46Irene: interesting
- 11:47Irene: and
- 11:47Irene: I'll
- 11:47Irene: just
- 11:47Irene: kind
- 11:47Irene: of
- 11:47Irene: share.
- 11:47Irene: You
- 11:47Irene: know,
- 11:48Irene: when
- 11:48Irene: you
- 11:48Irene: look
- 11:48Irene: at
- 11:48Irene: the
- 11:49Irene: room
- 11:49Irene: rates,
- 11:50Irene: you
- 11:50Irene: do
- 11:50Irene: take,
- 11:50Irene: like
- 11:51Irene: everybody
- 11:51Irene: knows
- 11:51Irene: when
- 11:52Irene: you
- 11:52Irene: have
- 11:52Irene: to
- 11:52Irene: bring
- 11:52Irene: in
- 11:52Irene: costs
- 11:53Irene: and
- 11:53Irene: extra
- 11:53Irene: bedding,
- 11:53Irene: you
- 11:53Irene: get
- 11:54Irene: a
- 11:54Irene: little
- 11:54Irene: bit
- 11:54Irene: of
- 11:54Irene: bump
- 11:54Irene: on
- 11:54Irene: revenue.
- 11:55Irene: So
- 11:56Irene: that
- 11:56Irene: revenue
- 11:56Irene: was
- 11:57Irene: lost
- 11:57Irene: and
- 11:57Irene: then
- 11:57Irene: the
- 11:57Irene: sec,
- 11:58Irene: but
- 11:58Irene: what
- 11:58Irene: we
- 11:58Irene: did
- 11:59Irene: see
- 11:59Irene: was
- 11:59Irene: the
- 11:59Irene: spend
- 12:00Irene: per
- 12:00Irene: guest
- 12:01Irene: was
- 12:01Irene: actually
- 12:02Irene: higher
- 12:02Irene: by
- 12:03Irene: about
- 12:03Irene: 50%.
- 12:04Irene: So
- 12:05Irene: where
- 12:05Irene: we
- 12:05Irene: made
- 12:05Irene: an
- 12:05Irene: adjustment
- 12:06Irene: on
- 12:06Irene: rooms,
- 12:07Irene: maybe
- 12:07Irene: adr,
- 12:08Irene: not
- 12:08Irene: adr,
- 12:08Irene: maybe
- 12:09Irene: occupancy
- 12:09Irene: wasn't
- 12:10Irene: as
- 12:10Irene: high,
- 12:10Irene: or
- 12:10Irene: revenue
- 12:11Irene: wasn't
- 12:11Irene: as
- 12:11Irene: high
- 12:11Irene: because
- 12:12Irene: you
- 12:12Irene: didn't
- 12:12Irene: have
- 12:12Irene: the
- 12:12Irene: extra
- 12:13Irene: kid
- 12:13Irene: fee
- 12:13Irene: or
- 12:14Irene: extra
- 12:14Irene: person.
- 12:15Irene: We
- 12:16Irene: were
- 12:16Irene: able
- 12:16Irene: to
- 12:16Irene: make
- 12:16Irene: it
- 12:17Irene: up
- 12:17Irene: mostly
- 12:18Irene: in
- 12:19Irene: spend
- 12:19Irene: per
- 12:19Irene: guest
- 12:20Irene: with
- 12:20Irene: things
- 12:20Irene: like,
- 12:21Irene: you
- 12:21Irene: know,
- 12:21Irene: obviously
- 12:22Irene: Connor
- 12:23Irene: and
- 12:23Irene: Brian,
- 12:23Irene: I
- 12:23Irene: don't
- 12:23Irene: know
- 12:23Irene: if
- 12:23Irene: you
- 12:23Irene: guys
- 12:24Irene: know,
- 12:24Irene: but
- 12:24Irene: at
- 12:24Irene: the
- 12:24Irene: field
- 12:25Irene: we
- 12:25Irene: do,
- 12:25Irene: we
- 12:25Irene: have
- 12:25Irene: a
- 12:25Irene: spa
- 12:25Irene: on
- 12:26Irene: site,
- 12:26Irene: we
- 12:26Irene: have
- 12:26Irene: a
- 12:26Irene: food
- 12:27Irene: truck,
- 12:27Irene: we
- 12:27Irene: have
- 12:28Irene: Amalia
- 12:28Irene: on
- 12:29Irene: staff,
- 12:29Irene: so
- 12:30Irene: we
- 12:30Irene: have
- 12:30Irene: yogis
- 12:31Irene: every
- 12:31Irene: morning.
- 12:31Irene: So
- 12:32Irene: we
- 12:32Irene: kind
- 12:32Irene: of,
- 12:32Irene: we
- 12:33Irene: target,
- 12:33Irene: I
- 12:33Irene: don't
- 12:34Irene: wanna
- 12:34Irene: say
- 12:34Irene: the
- 12:34Irene: yuppy
- 12:34Irene: cuz
- 12:35Irene: that's
- 12:35Irene: not
- 12:35Irene: the
- 12:35Irene: right
- 12:35Irene: word,
- 12:35Irene: but,
- 12:36Irene: you
- 12:36Irene: know,
- 12:36Irene: just
- 12:37Irene: somebody
- 12:37Irene: who's
- 12:37Irene: left
- 12:37Irene: the
- 12:38Irene: city
- 12:38Irene: and
- 12:38Irene: they're
- 12:38Irene: coming
- 12:39Irene: in
- 12:39Irene: for
- 12:39Irene: two,
- 12:40Irene: maybe
- 12:40Irene: three
- 12:40Irene: days
- 12:41Irene: and
- 12:41Irene: they
- 12:41Irene: want
- 12:41Irene: everything
- 12:42Irene: to
- 12:42Irene: be
- 12:42Irene: curated.
- 12:42Irene: They
- 12:43Irene: do
- 12:43Irene: not
- 12:43Irene: leave
- 12:43Irene: site.
- 12:44Irene: So
- 12:44Irene: if
- 12:44Irene: we
- 12:45Irene: can
- 12:45Irene: pull
- 12:45Irene: every
- 12:46Irene: penny
- 12:46Irene: out
- 12:46Irene: of
- 12:46Irene: them
- 12:47Irene: while
- 12:47Irene: they're
- 12:47Irene: on
- 12:47Irene: site,
- 12:48Irene: then
- 12:48Irene: that's
- 12:48Irene: our
- 12:48Irene: goal.
- 12:48Irene: You
- 12:48Irene: know,
- 12:49Irene: we're,
- 12:49Irene: last
- 12:49Irene: year
- 12:50Irene: we
- 12:50Irene: had
- 12:50Irene: about
- 12:50Irene: a
- 12:51Irene: 35%
- 12:52Irene: per
- 12:52Irene: room
- 12:52Irene: rate
- 12:53Irene: expenditure.
- 12:54Irene: You
- 12:54Irene: know,
- 12:54Irene: now
- 12:54Irene: we're
- 12:55Irene: floating
- 12:55Irene: in
- 12:55Irene: the
- 12:55Irene: 45
- 12:56Irene: to
- 12:56Irene: 50%.
- 12:56Irene: You
- 12:57Irene: know,
- 12:57Irene: they're
- 12:57Irene: consuming
- 12:57Irene: all
- 12:58Irene: the
- 12:58Irene: things
- 12:58Irene: that
- 12:58Irene: we
- 12:58Irene: can
- 12:58Irene: possibly
- 12:59Irene: throw.
- 13:00Irene: Sailing
- 13:01Irene: bike
- 13:01Irene: riding,
- 13:02Irene: wine
- 13:02Irene: tasting
- 13:03Irene: cocktail
- 13:03Irene: class
- 13:04Irene: you
- 13:04Irene: know,
- 13:04Irene: farm
- 13:05Irene: to
- 13:05Irene: table
- 13:05Irene: dinner,
- 13:06Irene: all
- 13:06Irene: the
- 13:06Irene: things
- 13:07Irene: that
- 13:07Irene: are
- 13:07Irene: on
- 13:08Irene: site,
- 13:08Irene: which
- 13:08Irene: is
- 13:08Irene: great.
- 13:09Irene: We
- 13:09Irene: just
- 13:09Irene: gotta
- 13:10Irene: kind
- 13:10Irene: of
- 13:10Irene: continue
- 13:10Irene: to
- 13:10Irene: find
- 13:11Irene: where
- 13:11Irene: that
- 13:11Irene: still
- 13:12Irene: meeting
- 13:12Irene: the
- 13:12Irene: needs
- 13:12Irene: of
- 13:12Irene: guests
- 13:13Irene: who
- 13:13Irene: have
- 13:13Irene: kids
- 13:14Irene: and
- 13:14Irene: they
- 13:14Irene: wanna
- 13:14Irene: bring
- 13:14Irene: their
- 13:14Irene: kids
- 13:14Irene: and
- 13:15Irene: have
- 13:15Irene: that
- 13:15Irene: exact
- 13:15Irene: same
- 13:15Irene: experience
- 13:16Irene: with
- 13:16Irene: them
- 13:17Irene: and
- 13:18Irene: preserving
- 13:18Irene: it
- 13:19Irene: for
- 13:19Irene: what
- 13:19Irene: we
- 13:19Irene: believe
- 13:19Irene: to
- 13:19Irene: be
- 13:20Irene: as
- 13:20Irene: an
- 13:20Irene: adult
- 13:20Irene: only
- 13:21Irene: spot
- 13:23Irene: if
- 13:23Irene: we're
- 13:23Irene: gonna
- 13:23Irene: stay
- 13:23Irene: in
- 13:23Irene: this
- 13:23Irene: adult
- 13:24Irene: only
- 13:24Irene: lane.
- 13:24Irene: That's
- 13:25Irene: us.
- 13:25Zach: I
- 13:25Zach: got
- 13:25Zach: a
- 13:25Zach: question
- 13:25Zach: for
- 13:25Zach: you.
- 13:26Zach: When
- 13:26Zach: you
- 13:26Zach: two,
- 13:26Zach: your
- 13:27Zach: bookings,
- 13:28Zach: are
- 13:28Zach: you
- 13:29Zach: just
- 13:30Zach: booking
- 13:30Zach: the
- 13:30Zach: accommodation
- 13:32Zach: and,
- 13:32Zach: and
- 13:32Zach: calculating
- 13:33Zach: the
- 13:33Zach: feed
- 13:33Zach: just
- 13:34Zach: based
- 13:34Zach: on
- 13:34Zach: the
- 13:34Zach: unit
- 13:35Zach: or
- 13:35Zach: are
- 13:36Zach: you
- 13:36Zach: doing
- 13:36Zach: it
- 13:36Zach: by
- 13:37Zach: guest?
- 13:37Zach: We
- 13:37Zach: were,
- 13:38Zach: we
- 13:38Zach: were
- 13:38Zach: in
- 13:38Zach: a
- 13:38Zach: really
- 13:39Zach: interesting
- 13:39Zach: session
- 13:39Zach: here
- 13:39Zach: yesterday
- 13:40Zach: and
- 13:41Zach: they
- 13:41Zach: talked
- 13:42Zach: about
- 13:42Zach: that
- 13:42Zach: exact
- 13:42Zach: issue,
- 13:43Zach: especially
- 13:43Zach: with
- 13:43Zach: families
- 13:44Zach: and
- 13:44Zach: kids.
- 13:44Zach: And
- 13:44Zach: they
- 13:45Zach: said,
- 13:45Zach: you
- 13:45Zach: know,
- 13:46Zach: yeah,
- 13:46Zach: this,
- 13:47Zach: this
- 13:47Zach: unit
- 13:48Zach: normally
- 13:48Zach: would
- 13:48Zach: rent
- 13:49Zach: for,
- 13:50Zach: I
- 13:50Zach: don't
- 13:50Zach: know,
- 13:50Zach: pick
- 13:50Zach: a
- 13:50Zach: number,
- 13:50Zach: 250
- 13:51Zach: bucks
- 13:52Zach: a
- 13:52Zach: night
- 13:52Zach: or
- 13:52Zach: something
- 13:52Zach: like
- 13:52Zach: that.
- 13:53Zach: But
- 13:53Zach: at
- 13:53Zach: Safe
- 13:53Zach: six,
- 13:54Zach: and
- 13:55Zach: if
- 13:56Zach: a
- 13:56Zach: family
- 13:56Zach: wants
- 13:56Zach: to
- 13:57Zach: come
- 13:57Zach: and,
- 13:57Zach: and
- 13:58Zach: they
- 13:58Zach: want
- 13:58Zach: to
- 13:58Zach: bring
- 13:59Zach: four
- 13:59Zach: kids,
- 14:00Zach: when
- 14:00Zach: they
- 14:01Zach: do
- 14:01Zach: their
- 14:01Zach: booking,
- 14:01Zach: they
- 14:02Zach: input,
- 14:02Zach: you
- 14:02Zach: know,
- 14:03Zach: we
- 14:03Zach: have
- 14:03Zach: four
- 14:04Zach: children
- 14:04Zach: and
- 14:04Zach: these
- 14:04Zach: are
- 14:04Zach: their
- 14:05Zach: ages,
- 14:06Zach: and
- 14:06Zach: then
- 14:06Zach: it
- 14:06Zach: adds
- 14:07Zach: additional
- 14:08Zach: fees
- 14:09Zach: for
- 14:09Zach: the
- 14:09Zach: number
- 14:09Zach: of
- 14:09Zach: guests.
- 14:10Zach: And
- 14:11Zach: they
- 14:11Zach: looked
- 14:11Zach: at
- 14:12Zach: that
- 14:12Zach: and
- 14:12Zach: said,
- 14:12Zach: well,
- 14:13Zach: you
- 14:13Zach: know,
- 14:13Zach: it's,
- 14:13Zach: it's
- 14:13Zach: all
- 14:14Zach: those
- 14:14Zach: other
- 14:14Zach: things
- 14:15Zach: on
- 14:15Zach: site
- 14:15Zach: that
- 14:16Zach: you
- 14:17Zach: have
- 14:17Zach: a
- 14:17Zach: larger
- 14:17Zach: party,
- 14:17Zach: you
- 14:18Zach: have
- 14:18Zach: a
- 14:18Zach: bigger
- 14:18Zach: family,
- 14:19Zach: more,
- 14:19Zach: more
- 14:19Zach: people.
- 14:20Zach: So
- 14:21Zach: are
- 14:21Zach: you
- 14:21Zach: just
- 14:21Zach: booking
- 14:21Zach: up
- 14:22Zach: by
- 14:22Zach: the
- 14:22Zach: accommodation
- 14:23Zach: or
- 14:24Zach: have
- 14:24Zach: you
- 14:24Zach: ever
- 14:24Zach: considered
- 14:25Zach: doing
- 14:26Zach: your
- 14:26Zach: bookings
- 14:26Zach: by
- 14:27Zach: the
- 14:27Zach: number
- 14:27Zach: of
- 14:27Zach: guests
- 14:28Zach: that
- 14:28Zach: are
- 14:28Zach: staying?
- 14:30Irene: So
- 14:30Irene: we
- 14:30Irene: did,
- 14:30Irene: we
- 14:31Irene: always
- 14:31Irene: do
- 14:31Irene: it
- 14:31Irene: by
- 14:32Irene: the
- 14:32Irene: number
- 14:32Irene: of
- 14:32Irene: guests
- 14:32Irene: that.
- 14:34Irene: So
- 14:34Irene: two
- 14:35Irene: guesses,
- 14:35Irene: kind
- 14:35Irene: of
- 14:35Irene: what
- 14:36Irene: the
- 14:36Irene: price
- 14:36Irene: is
- 14:36Irene: for
- 14:37Irene: the
- 14:37Irene: room.
- 14:38Irene: Anything
- 14:38Irene: above
- 14:38Irene: that
- 14:38Irene: is
- 14:38Irene: an
- 14:39Irene: additional
- 14:39Irene: fee.
- 14:39Irene: And
- 14:40Irene: that's
- 14:40Irene: where,
- 14:40Irene: when
- 14:40Irene: I
- 14:40Irene: was
- 14:40Irene: explaining
- 14:41Irene: to
- 14:41Irene: Ruben
- 14:42Irene: earlier,
- 14:42Irene: that's
- 14:43Irene: kind
- 14:43Irene: of
- 14:43Irene: where
- 14:43Irene: the
- 14:43Irene: lost
- 14:43Irene: revenue
- 14:44Irene: was.
- 14:44Irene: When
- 14:44Irene: you
- 14:44Irene: have
- 14:45Irene: people
- 14:45Irene: who
- 14:45Irene: have
- 14:46Irene: kids
- 14:46Irene: and
- 14:46Irene: they're
- 14:46Irene: bringing
- 14:47Irene: four
- 14:47Irene: kids
- 14:47Irene: to
- 14:47Irene: a
- 14:47Irene: tent,
- 14:48Irene: well,
- 14:48Irene: it
- 14:49Irene: doesn't
- 14:49Irene: seem
- 14:49Irene: like
- 14:49Irene: that,
- 14:50Irene: that
- 14:50Irene: revenue
- 14:50Irene: adds
- 14:51Irene: up
- 14:51Irene: pretty
- 14:51Irene: quickly.
- 14:52Irene: And
- 14:52Irene: so
- 14:53Irene: when
- 14:53Irene: we
- 14:53Irene: went
- 14:53Irene: to
- 14:54Irene: the
- 14:54Irene: adult
- 14:54Irene: only
- 14:54Irene: model,
- 14:55Irene: what
- 14:55Irene: we
- 14:55Irene: did
- 14:55Irene: was
- 14:56Irene: we
- 14:56Irene: lost
- 14:56Irene: room
- 14:56Irene: revenue.
- 14:57Irene: By
- 14:58Irene: that
- 14:58Irene: I
- 14:58Irene: mean
- 14:58Irene: extra
- 14:59Irene: persons,
- 15:00Irene: but
- 15:00Irene: what
- 15:00Irene: we
- 15:00Irene: gained
- 15:01Irene: in
- 15:02Irene: my
- 15:02Irene: view
- 15:02Irene: was
- 15:03Irene: two
- 15:04Irene: adults
- 15:04Irene: will
- 15:04Irene: spend
- 15:05Irene: way
- 15:05Irene: more
- 15:05Irene: money
- 15:06Irene: on
- 15:06Irene: site
- 15:07Irene: because
- 15:07Irene: they'll
- 15:07Irene: use
- 15:07Irene: the
- 15:08Irene: spa,
- 15:09Irene: right?
- 15:09Irene: They'll
- 15:09Irene: use,
- 15:10Irene: you
- 15:10Irene: know,
- 15:10Irene: they'll
- 15:10Irene: rent
- 15:11Irene: bikes
- 15:11Irene: and
- 15:11Irene: they'll,
- 15:12Irene: you
- 15:12Irene: know,
- 15:12Irene: bike
- 15:12Irene: down
- 15:12Irene: the
- 15:13Irene: bike
- 15:13Irene: trail.
- 15:14Irene: They'll
- 15:14Irene: go
- 15:14Irene: to
- 15:14Irene: wine
- 15:14Irene: tasting
- 15:15Irene: class,
- 15:16Irene: they'll
- 15:16Irene: show
- 15:16Irene: up
- 15:16Irene: for
- 15:17Irene: cocktails,
- 15:17Irene: they'll
- 15:18Irene: do
- 15:18Irene: the
- 15:18Irene: chef
- 15:19Irene: dinner.
- 15:19Irene: What
- 15:20Irene: we
- 15:20Irene: find
- 15:20Irene: is
- 15:20Irene: when
- 15:20Irene: people
- 15:21Irene: have
- 15:21Irene: four.
- 15:21Irene: They
- 15:21Irene: wanna
- 15:21Irene: get
- 15:22Irene: the
- 15:22Irene: hell
- 15:22Irene: outta
- 15:22Irene: Dodge
- 15:22Irene: just
- 15:23Irene: to
- 15:23Irene: kind
- 15:23Irene: of
- 15:23Irene: entertain
- 15:23Irene: the
- 15:24Irene: kids
- 15:24Irene: at
- 15:24Irene: the
- 15:24Irene: beach,
- 15:25Irene: go
- 15:25Irene: to
- 15:25Irene: the
- 15:25Irene: ice
- 15:25Irene: cream
- 15:25Irene: shop,
- 15:26Irene: maybe
- 15:26Irene: get
- 15:26Irene: some
- 15:27Irene: can,
- 15:27Irene: I
- 15:27Irene: mean,
- 15:27Irene: it's
- 15:27Irene: just
- 15:27Irene: a
- 15:27Irene: different
- 15:28Irene: level
- 15:28Irene: of
- 15:28Irene: entertainment
- 15:29Irene: that
- 15:29Irene: we
- 15:29Irene: just
- 15:29Irene: don't
- 15:30Irene: have
- 15:30Irene: the
- 15:30Irene: infrastructure
- 15:30Irene: for.
- 15:31Irene: I
- 15:31Irene: mean,
- 15:31Irene: we
- 15:31Irene: really
- 15:32Irene: wanna,
- 15:32Irene: we're
- 15:32Irene: a
- 15:33Irene: respite.
- 15:33Irene: We're
- 15:33Irene: in
- 15:33Irene: the
- 15:33Irene: middle
- 15:33Irene: of
- 15:33Irene: a
- 15:34Irene: working
- 15:34Irene: blueberry
- 15:34Irene: farm.
- 15:35Irene: You
- 15:35Irene: know,
- 15:36Irene: we
- 15:36Irene: have
- 15:36Irene: you
- 15:36Irene: know,
- 15:36Irene: we
- 15:37Irene: tried
- 15:37Irene: to
- 15:37Irene: keep
- 15:37Irene: it
- 15:38Irene: simple,
- 15:39Irene: like,
- 15:40Irene: simply
- 15:40Irene: sweet,
- 15:41Irene: right?
- 15:41Irene: Just
- 15:42Irene: everything
- 15:42Irene: that
- 15:43Irene: was
- 15:43Irene: onsite
- 15:43Irene: was
- 15:44Irene: purposeful
- 15:45Irene: without
- 15:45Irene: feeling
- 15:46Irene: like
- 15:46Irene: we
- 15:46Irene: had
- 15:46Irene: overtaken
- 15:47Irene: the
- 15:47Irene: land.
- 15:48Irene: And
- 15:48Irene: and
- 15:49Irene: so
- 15:49Irene: that's
- 15:49Irene: one
- 15:50Irene: of
- 15:50Irene: the
- 15:50Irene: kind
- 15:50Irene: of,
- 15:50Irene: when
- 15:50Irene: we
- 15:50Irene: were
- 15:51Irene: talking
- 15:51Irene: about
- 15:51Irene: what
- 15:51Irene: were
- 15:51Irene: the
- 15:51Irene: level
- 15:52Irene: levers
- 15:52Irene: that
- 15:52Irene: we
- 15:52Irene: moved,
- 15:53Irene: we
- 15:53Irene: moved
- 15:54Irene: to
- 15:54Irene: the
- 15:54Irene: shear.
- 15:55Irene: One,
- 15:56Irene: you
- 15:56Irene: know,
- 15:56Irene: affected
- 15:57Irene: room
- 15:57Irene: revenue
- 15:59Irene: negatively.
- 16:00Irene: The
- 16:00Irene: other
- 16:00Irene: one
- 16:01Irene: positively
- 16:01Irene: affected
- 16:02Irene: camp
- 16:02Irene: usage,
- 16:03Irene: right?
- 16:03Irene: All
- 16:04Irene: the
- 16:04Irene: ancillary
- 16:06Irene: segments
- 16:06Irene: to
- 16:06Irene: the
- 16:06Irene: business
- 16:07Irene: that.
- 16:09Irene: So
- 16:12Brian: awesome.
- 16:12Brian: Can
- 16:13Brian: we
- 16:13Brian: improvise
- 16:13Brian: a
- 16:13Brian: little
- 16:13Brian: bit
- 16:14Brian: here?
- 16:14Brian: Steven,
- 16:15Brian: are
- 16:15Brian: you
- 16:15Brian: Steven?
- 16:16Brian: Steven
- 16:17Brian: is
- 16:17Brian: from
- 16:17Brian: Tent
- 16:17Brian: Master.
- 16:18Brian: He's
- 16:18Brian: over
- 16:18Brian: here.
- 16:18Brian: You
- 16:18Brian: can't
- 16:18Brian: see
- 16:18Brian: him
- 16:19Brian: in
- 16:19Brian: the
- 16:19Brian: camera.
- 16:19Brian: We're
- 16:19Brian: gonna
- 16:20Brian: move
- 16:20Brian: it.
- 16:21Brian: There's
- 16:21Brian: Steven
- 16:22Brian: Steven's
- 16:23Brian: from
- 16:23Brian: Tent
- 16:23Brian: Master
- 16:23Brian: we're
- 16:23Brian: sitting
- 16:24Brian: in
- 16:24Brian: front
- 16:24Brian: of,
- 16:24Brian: hopefully
- 16:25Brian: you
- 16:25Brian: can't
- 16:25Brian: see
- 16:25Brian: me
- 16:25Brian: now
- 16:25Brian: cause
- 16:26Brian: it
- 16:26Brian: shows
- 16:26Brian: much
- 16:26Brian: better.
- 16:27Brian: But
- 16:27Brian: Stevens
- 16:27Brian: from
- 16:27Brian: Tent
- 16:27Brian: Masters.
- 16:28Brian: If
- 16:28Brian: you
- 16:28Brian: wanna
- 16:28Brian: tell
- 16:28Brian: us
- 16:28Brian: a
- 16:28Brian: little
- 16:29Brian: bit
- 16:29Brian: about
- 16:29Brian: what
- 16:29Brian: we're
- 16:29Brian: sitting
- 16:29Brian: in
- 16:29Brian: front
- 16:29Brian: of
- 16:29Brian: and
- 16:30Brian: we
- 16:30Brian: can
- 16:30Brian: just
- 16:30Brian: go
- 16:30Brian: look
- 16:30Brian: live
- 16:31Brian: on
- 16:31Brian: the
- 16:31Brian: show.
- 16:31Brian: Absolutely.
- 16:31Brian: Can
- 16:32Brian: we
- 16:32Brian: do
- 16:32Brian: that?
- 16:32Brian: Absolutely.
- 16:32Brian: It's
- 16:33Brian: probably
- 16:33Brian: gonna
- 16:33Brian: turn
- 16:33Brian: into
- 16:33Brian: a
- 16:33Brian: disaster,
- 16:34Brian: but
- 16:34Brian: we'll
- 16:34Brian: try
- 16:34Brian: it.
- 16:35Brian: Go
- 16:35Brian: ahead.
- 16:35Brian: Take
- 16:35Brian: him
- 16:36Brian: through
- 16:36Brian: a
- 16:36Brian: tour.
- 16:36Brian: Yeah,
- 16:36Brian: absolutely.
- 16:37Brian: Yeah.
- 16:37Steven: Come
- 16:37Steven: on
- 16:37Steven: in.
- 16:38Steven: This
- 16:38Steven: is
- 16:39Steven: our
- 16:39Steven: common
- 16:39Steven: 10
- 16:39Steven: right
- 16:40Steven: here.
- 16:40Steven: Now
- 16:40Steven: this
- 16:40Steven: is
- 16:40Steven: one
- 16:40Steven: of
- 16:40Steven: our
- 16:41Steven: smallest
- 16:41Steven: tents
- 16:41Steven: that
- 16:41Steven: we
- 16:41Steven: sell.
- 16:42Steven: This
- 16:42Steven: particular
- 16:43Steven: model
- 16:43Steven: sleeps
- 16:43Steven: five
- 16:44Steven: as
- 16:44Steven: is.
- 16:45Steven: This
- 16:45Steven: is
- 16:45Steven: one
- 16:45Steven: of
- 16:45Steven: the
- 16:45Steven: smallest
- 16:46Steven: tents
- 16:46Steven: we
- 16:46Steven: sell
- 16:46Steven: without
- 16:47Steven: a
- 16:47Steven: bath.
- 16:47Steven: We
- 16:48Steven: have
- 16:48Steven: much
- 16:48Steven: larger
- 16:48Steven: sizes,
- 16:49Steven: but
- 16:49Steven: this
- 16:50Steven: is
- 16:50Steven: one
- 16:50Steven: of
- 16:50Steven: my
- 16:50Steven: personal
- 16:50Steven: favorite
- 16:51Steven: tents.
- 16:51Steven: It's
- 16:51Steven: actually
- 16:51Steven: one
- 16:51Steven: of
- 16:52Steven: our
- 16:52Steven: best
- 16:52Steven: sellers
- 16:52Steven: as
- 16:52Connor: well.
- 16:53Connor: But
- 16:53Connor: this
- 16:54Connor: one
- 16:54Connor: is
- 16:54Steven: 224
- 16:55Steven: square
- 16:55Steven: feet.
- 16:55Steven: And
- 16:56Steven: if
- 16:56Steven: you
- 16:56Steven: step
- 16:56Steven: inside
- 16:57Steven: here,
- 16:57Steven: One
- 16:58Steven: thing
- 16:58Steven: you'll
- 16:58Steven: notice
- 17:00Connor: is
- 17:00Connor: that
- 17:00Connor: it
- 17:00Connor: doesn't
- 17:00Connor: look
- 17:00Connor: like
- 17:01Connor: 224
- 17:01Connor: square
- 17:02Connor: feet.
- 17:02Steven: You
- 17:02Steven: actually
- 17:02Steven: have
- 17:02Steven: quite
- 17:03Steven: a
- 17:03Steven: bit
- 17:03Steven: of
- 17:03Steven: room
- 17:03Steven: here.
- 17:04Steven: We
- 17:04Steven: have
- 17:04Steven: what
- 17:04Steven: we
- 17:04Steven: call
- 17:05Steven: a
- 17:05Steven: triple
- 17:05Steven: bed
- 17:05Steven: over
- 17:05Steven: here,
- 17:06Steven: which
- 17:06Steven: is
- 17:06Steven: a
- 17:06Steven: full
- 17:06Steven: and
- 17:07Steven: a
- 17:07Steven: single
- 17:07Steven: on
- 17:07Steven: top
- 17:07Steven: and
- 17:08Steven: then
- 17:08Steven: a
- 17:08Steven: queen
- 17:08Steven: bed
- 17:08Steven: in
- 17:08Steven: here.
- 17:09Steven: But
- 17:09Steven: if
- 17:09Steven: you
- 17:09Steven: pair
- 17:09Steven: this
- 17:10Steven: with
- 17:10Steven: a
- 17:10Steven: communal
- 17:10Steven: bathhouse,
- 17:11Steven: you
- 17:11Steven: have
- 17:11Steven: a
- 17:11Steven: nice
- 17:11Steven: affordable
- 17:12Steven: tent
- 17:12Steven: for
- 17:12Steven: 14,000
- 17:13Steven: or
- 17:14Steven: 24,000
- 17:14Steven: fully
- 17:15Steven: equipped
- 17:15Steven: that
- 17:16Steven: you
- 17:16Steven: can
- 17:16Steven: really
- 17:17Steven: utilize
- 17:17Steven: communal
- 17:17Steven: bathhouse
- 17:18Steven: and
- 17:18Steven: get
- 17:18Steven: a
- 17:18Steven: good
- 17:18Steven: family
- 17:19Steven: of
- 17:19Steven: five
- 17:19Steven: in
- 17:19Steven: here.
- 17:20Steven: And
- 17:21Steven: really,
- 17:22Steven: it's
- 17:22Steven: limitless
- 17:22Steven: with
- 17:23Steven: the
- 17:23Steven: possibilities
- 17:23Steven: that
- 17:23Steven: you
- 17:23Steven: have.
- 17:24Steven: We've
- 17:25Steven: seen
- 17:25Steven: a
- 17:25Steven: lot
- 17:25Steven: of
- 17:25Steven: our
- 17:25Steven: customers
- 17:26Steven: actually
- 17:26Steven: put
- 17:26Steven: a
- 17:26Steven: bathroom
- 17:26Steven: in
- 17:26Steven: here,
- 17:27Steven: a
- 17:27Steven: shower
- 17:27Steven: toilet
- 17:27Steven: sink,
- 17:28Steven: and
- 17:28Steven: have
- 17:28Steven: a
- 17:28Steven: couple
- 17:28Steven: tent.
- 17:30Steven: Of
- 17:30Steven: course,
- 17:30Steven: it
- 17:30Steven: does
- 17:30Steven: come
- 17:31Steven: fully
- 17:31Steven: equipped
- 17:31Steven: with
- 17:31Steven: a
- 17:31Steven: kitchen.
- 17:32Steven: You
- 17:32Steven: do
- 17:32Steven: have
- 17:32Steven: a
- 17:32Steven: sink
- 17:32Steven: and
- 17:33Steven: a
- 17:33Steven: gas
- 17:33Steven: stove
- 17:33Steven: that's
- 17:33Steven: not
- 17:34Steven: pictured
- 17:34Steven: currently,
- 17:35Steven: but
- 17:35Steven: you
- 17:35Steven: can
- 17:35Steven: get
- 17:35Steven: a
- 17:35Steven: gas
- 17:36Steven: stove
- 17:36Steven: in
- 17:36Steven: here.
- 17:36Steven: And
- 17:36Steven: you
- 17:36Steven: have
- 17:36Steven: a
- 17:37Steven: nice
- 17:37Steven: covered
- 17:37Steven: porch
- 17:37Steven: where
- 17:38Steven: you
- 17:38Steven: guys
- 17:38Steven: were
- 17:38Steven: recording
- 17:39Steven: the
- 17:39Steven: first
- 17:39Steven: bit
- 17:39Steven: of
- 17:39Steven: your
- 17:39Steven: meeting.
- 17:40Steven: And
- 17:40Steven: you
- 17:41Steven: also
- 17:41Steven: have
- 17:41Steven: these
- 17:41Steven: tall
- 17:41Steven: windows
- 17:42Steven: right
- 17:43Steven: here
- 17:43Steven: and
- 17:43Steven: on
- 17:43Steven: the
- 17:44Steven: side
- 17:44Steven: here.
- 17:44Steven: And
- 17:44Steven: we
- 17:44Steven: did
- 17:44Steven: this,
- 17:45Steven: led
- 17:45Steven: in
- 17:45Steven: a
- 17:45Steven: lot
- 17:45Steven: of
- 17:45Steven: natural
- 17:46Steven: light.
- 17:49Steven: But
- 17:49Steven: this
- 17:49Steven: is
- 17:50Steven: our
- 17:50Steven: common
- 17:50Steven: 10,
- 17:50Steven: and
- 17:51Steven: you
- 17:51Steven: can
- 17:51Steven: either
- 17:51Steven: get
- 17:51Steven: it
- 17:51Steven: with
- 17:52Steven: two
- 17:52Steven: bedrooms
- 17:52Steven: as
- 17:52Steven: you
- 17:52Steven: see
- 17:53Steven: here,
- 17:53Steven: which
- 17:53Steven: is
- 17:53Steven: default,
- 17:54Steven: and
- 17:54Steven: it
- 17:54Steven: comes
- 17:54Steven: with
- 17:54Steven: this
- 17:54Steven: bookshelf
- 17:55Steven: connector
- 17:55Steven: right
- 17:55Steven: here
- 17:55Steven: in
- 17:56Steven: the
- 17:56Steven: middle.
- 17:56Steven: Or
- 17:57Steven: you
- 17:57Steven: can
- 17:57Steven: actually
- 17:57Steven: take
- 17:57Steven: these
- 17:58Steven: canvas
- 17:58Steven: panels
- 17:58Steven: off
- 17:59Steven: and
- 17:59Steven: have
- 17:59Steven: one
- 18:00Steven: open
- 18:00Steven: floor
- 18:00Steven: space
- 18:01Steven: a
- 18:01Steven: blank
- 18:01Steven: canvas
- 18:02Steven: per
- 18:02Steven: se,
- 18:02Steven: to
- 18:02Steven: really
- 18:02Steven: create
- 18:03Steven: whatever
- 18:03Steven: kind
- 18:04Steven: of
- 18:04Steven: floor
- 18:04Steven: plan
- 18:04Steven: you'd
- 18:04Steven: like.
- 18:05Brian: I
- 18:05Brian: mean,
- 18:06Brian: I'm
- 18:06Brian: sure
- 18:06Brian: you
- 18:06Brian: guys
- 18:06Brian: have
- 18:06Brian: heard
- 18:07Brian: of
- 18:07Brian: 10
- 18:07Brian: Masters
- 18:07Brian: before.
- 18:08Brian: Do
- 18:08Brian: you
- 18:08Brian: have
- 18:08Brian: any
- 18:08Brian: questions
- 18:08Brian: for
- 18:08Brian: the,
- 18:09Brian: we've
- 18:09Brian: got
- 18:09Brian: his
- 18:10Brian: expertise
- 18:10Brian: here.
- 18:12Ruben: Hey,
- 18:12Ruben: Steven,
- 18:13Ruben: Ruben
- 18:13Ruben: here.
- 18:13Ruben: How
- 18:13Ruben: are
- 18:14Ruben: you?
- 18:14Ruben: Hey,
- 18:14Ruben: doing
- 18:15Ruben: well.
- 18:15Ruben: How
- 18:15Ruben: are
- 18:15Ruben: you,
- 18:15Ruben: Ruben?
- 18:16Ruben: Good,
- 18:16Ruben: good.
- 18:19Ruben: How,
- 18:19Ruben: Hey,
- 18:19Ruben: how's
- 18:20Ruben: it
- 18:20Ruben: going?
- 18:20Ruben: How's
- 18:21Ruben: everything?
- 18:21Ruben: How's
- 18:21Ruben: going,
- 18:21Ruben: shaping
- 18:22Ruben: up
- 18:22Ruben: for
- 18:22Ruben: the
- 18:22Ruben: year?
- 18:23Ruben: Kind
- 18:23Ruben: of
- 18:23Ruben: curious
- 18:23Ruben: to
- 18:23Ruben: see
- 18:24Ruben: what
- 18:24Ruben: kind
- 18:25Ruben: of
- 18:25Ruben: questions
- 18:25Ruben: people
- 18:26Ruben: are
- 18:26Ruben: having
- 18:26Ruben: at
- 18:26Ruben: this
- 18:27Ruben: point
- 18:27Ruben: of
- 18:27Ruben: the
- 18:27Ruben: year.
- 18:27Ruben: I
- 18:27Ruben: mean,
- 18:28Ruben: what
- 18:28Ruben: kind
- 18:28Ruben: of
- 18:28Ruben: trends
- 18:28Ruben: or
- 18:29Ruben: you
- 18:29Ruben: know,
- 18:29Ruben: what
- 18:30Ruben: are
- 18:30Ruben: people
- 18:30Ruben: really
- 18:30Ruben: looking
- 18:31Ruben: at
- 18:31Ruben: now
- 18:32Ruben: that
- 18:32Ruben: I
- 18:32Ruben: feel
- 18:32Ruben: like
- 18:32Ruben: the
- 18:32Ruben: last
- 18:33Ruben: few
- 18:33Ruben: years
- 18:33Ruben: there's
- 18:33Ruben: been
- 18:34Ruben: all
- 18:34Ruben: sorts
- 18:35Ruben: of
- 18:35Ruben: cycles,
- 18:35Ruben: all
- 18:35Ruben: sorts
- 18:36Ruben: of
- 18:36Ruben: different
- 18:36Ruben: demand
- 18:37Ruben: changes,
- 18:38Ruben: kind
- 18:38Ruben: of
- 18:39Ruben: what's,
- 18:39Ruben: what's
- 18:39Ruben: happening
- 18:40Ruben: now
- 18:41Ruben: in
- 18:41Ruben: the
- 18:41Ruben: world
- 18:42Ruben: of.
- 18:43Ruben: Kind
- 18:43Ruben: of
- 18:43Ruben: the,
- 18:43Ruben: the
- 18:43Ruben: 10
- 18:43Ruben: manufacturers
- 18:44Ruben: and
- 18:45Ruben: what
- 18:45Ruben: are
- 18:45Ruben: people,
- 18:46Ruben: you
- 18:46Ruben: know,
- 18:46Ruben: really
- 18:47Ruben: looking
- 18:47Ruben: for,
- 18:48Ruben: you
- 18:48Ruben: know,
- 18:49Ruben: what,
- 18:49Ruben: what
- 18:49Ruben: kind
- 18:49Ruben: of
- 18:49Ruben: needs
- 18:50Ruben: do
- 18:50Ruben: they
- 18:50Ruben: really
- 18:50Ruben: have
- 18:50Ruben: at
- 18:50Ruben: the
- 18:50Ruben: moment
- 18:51Ruben: of
- 18:51Ruben: what
- 18:51Ruben: are
- 18:51Ruben: you
- 18:51Ruben: seeing
- 18:52Ruben: basically?
- 18:53Steven: Okay.
- 18:53Steven: No,
- 18:53Steven: great
- 18:54Steven: question.
- 18:54Steven: So
- 18:55Steven: outdoor
- 18:55Steven: hospitality
- 18:56Steven: has
- 18:56Steven: been
- 18:56Steven: absolutely
- 18:57Steven: blowing
- 18:57Steven: up
- 18:57Steven: the
- 18:57Steven: past
- 18:57Steven: few
- 18:58Steven: years.
- 18:58Steven: This
- 18:58Steven: particular
- 18:59Steven: year
- 18:59Steven: though
- 18:59Steven: post
- 19:00Steven: covid,
- 19:00Steven: we've
- 19:00Steven: really
- 19:02Steven: gone
- 19:02Steven: full
- 19:02Steven: hedged
- 19:03Steven: forward.
- 19:03Steven: We've
- 19:03Steven: seen
- 19:04Steven: a
- 19:04Steven: lot
- 19:04Steven: of
- 19:04Steven: people
- 19:05Steven: really
- 19:05Steven: want
- 19:05Steven: to
- 19:05Steven: attract,
- 19:05Steven: not
- 19:06Steven: just
- 19:06Steven: couples,
- 19:06Steven: but
- 19:06Steven: families.
- 19:07Steven: Before
- 19:08Steven: glamping
- 19:08Steven: was
- 19:08Steven: always
- 19:09Steven: a
- 19:09Steven: millennial
- 19:09Steven: craze,
- 19:10Steven: and
- 19:10Steven: it's
- 19:10Steven: still,
- 19:10Steven: but
- 19:10Steven: we're
- 19:10Steven: seeing
- 19:10Steven: a
- 19:10Steven: lot
- 19:11Steven: of
- 19:11Steven: older
- 19:11Steven: generations
- 19:12Steven: going,
- 19:12Steven: glamping
- 19:12Steven: family,
- 19:13Steven: going
- 19:13Steven: glamping,
- 19:14Steven: and
- 19:14Steven: really
- 19:15Steven: people
- 19:15Steven: of
- 19:15Steven: all
- 19:15Steven: backgrounds
- 19:16Steven: that
- 19:16Steven: wanna
- 19:16Steven: experience
- 19:17Steven: something
- 19:17Steven: different
- 19:18Steven: with
- 19:18Steven: nature.
- 19:18Steven: And
- 19:19Steven: that's
- 19:19Steven: where
- 19:19Steven: glamping
- 19:19Steven: really
- 19:20Steven: comes
- 19:20Steven: into
- 19:20Steven: play
- 19:20Steven: quite
- 19:20Steven: special.
- 19:24Connor: Anything
- 19:24Connor: else
- 19:25Connor: for
- 19:25Connor: Steven
- 19:25Connor: while
- 19:25Connor: we
- 19:26Connor: got
- 19:26Connor: him
- 19:26Connor: here?
- 19:29Ruben: I
- 19:29Ruben: guess,
- 19:29Ruben: Steve,
- 19:29Ruben: what
- 19:29Ruben: do
- 19:29Ruben: you,
- 19:29Ruben: what
- 19:29Ruben: do
- 19:29Ruben: you
- 19:29Ruben: say
- 19:30Ruben: to
- 19:30Ruben: people?
- 19:30Ruben: I
- 19:30Ruben: mean,
- 19:30Ruben: something
- 19:30Ruben: we
- 19:30Ruben: were
- 19:31Ruben: talking
- 19:31Ruben: about
- 19:31Ruben: earlier
- 19:31Ruben: is,
- 19:32Ruben: you
- 19:32Ruben: know,
- 19:32Ruben: tents
- 19:32Ruben: have
- 19:33Ruben: a
- 19:33Ruben: certain
- 19:33Ruben: life
- 19:33Ruben: cycle,
- 19:34Ruben: right?
- 19:34Ruben: There's
- 19:35Ruben: only,
- 19:35Ruben: there's
- 19:35Ruben: only
- 19:36Ruben: so
- 19:36Ruben: long
- 19:36Ruben: that
- 19:36Ruben: they
- 19:36Ruben: can
- 19:36Ruben: actually
- 19:37Ruben: really
- 19:38Ruben: last.
- 19:38Ruben: There's,
- 19:38Ruben: there's
- 19:39Ruben: more
- 19:39Ruben: and
- 19:39Ruben: more
- 19:39Ruben: quality
- 19:40Ruben: now
- 19:40Ruben: than
- 19:41Ruben: there
- 19:41Ruben: is
- 19:41Ruben: ever.
- 19:42Ruben: There's
- 19:42Ruben: more
- 19:42Ruben: and
- 19:42Ruben: more
- 19:43Ruben: solutions
- 19:43Ruben: to,
- 19:44Ruben: you
- 19:45Ruben: know,
- 19:45Ruben: winter.
- 19:46Ruben: Climates,
- 19:46Ruben: but
- 19:47Ruben: are
- 19:47Ruben: you
- 19:47Ruben: still
- 19:47Ruben: seeing
- 19:48Ruben: kind
- 19:48Ruben: of
- 19:48Ruben: this
- 19:48Ruben: division
- 19:49Ruben: of
- 19:49Ruben: people
- 19:49Ruben: having
- 19:49Ruben: to
- 19:49Ruben: choose
- 19:50Ruben: more
- 19:51Ruben: permanent
- 19:52Ruben: structures
- 19:52Ruben: versus
- 19:53Ruben: kind
- 19:53Ruben: of
- 19:53Ruben: tense
- 19:53Ruben: structures?
- 19:54Ruben: Or
- 19:54Ruben: how
- 19:55Ruben: are
- 19:55Ruben: people
- 19:55Ruben: thinking
- 19:56Ruben: about,
- 19:57Ruben: you
- 19:57Ruben: know,
- 19:57Ruben: the
- 19:58Ruben: life
- 19:58Ruben: cycle
- 19:59Ruben: of
- 19:59Ruben: tents
- 19:59Ruben: versus
- 20:00Ruben: the
- 20:00Ruben: cost
- 20:01Ruben: of
- 20:01Ruben: 10
- 20:01Ruben: versus
- 20:02Ruben: life
- 20:02Ruben: cycle
- 20:02Ruben: of.
- 20:03Ruben: More
- 20:03Ruben: cabin
- 20:04Ruben: parts,
- 20:04Ruben: models
- 20:05Ruben: versus
- 20:05Ruben: lifecycle?
- 20:07Steven: No,
- 20:07Steven: that's
- 20:07Steven: a,
- 20:07Steven: that's
- 20:08Steven: a
- 20:08Steven: great
- 20:08Steven: question.
- 20:08Steven: It's
- 20:09Steven: one
- 20:09Steven: that
- 20:09Steven: I
- 20:09Steven: really
- 20:09Steven: like
- 20:09Steven: being
- 20:10Steven: asked
- 20:10Steven: because
- 20:10Steven: a
- 20:10Steven: lot
- 20:11Steven: of
- 20:11Steven: people,
- 20:11Steven: they
- 20:11Steven: think
- 20:11Steven: tents
- 20:12Steven: last
- 20:12Steven: a
- 20:12Steven: couple,
- 20:13Steven: few
- 20:13Steven: years,
- 20:13Steven: sometimes
- 20:14Steven: more,
- 20:14Steven: and
- 20:15Steven: a
- 20:15Steven: lot
- 20:15Steven: of
- 20:15Steven: times
- 20:15Steven: they'd
- 20:15Steven: be,
- 20:15Steven: right
- 20:16Steven: Now
- 20:16Steven: our
- 20:16Steven: tents,
- 20:17Steven: I
- 20:17Steven: love
- 20:17Steven: to
- 20:18Steven: emphasize
- 20:18Steven: their
- 20:18Steven: temporary
- 20:19Steven: non-permanent
- 20:20Steven: structures.
- 20:20Steven: They're
- 20:20Steven: just
- 20:20Steven: tense.
- 20:21Steven: However,
- 20:22Steven: we
- 20:22Steven: started
- 20:23Steven: in
- 20:23Steven: 2009,
- 20:23Steven: our
- 20:23Steven: manufacturer
- 20:24Steven: did,
- 20:24Steven: we're
- 20:25Steven: in
- 20:25Steven: 54
- 20:25Steven: countries
- 20:26Steven: worldwide
- 20:26Steven: and
- 20:26Steven: we're
- 20:27Steven: going
- 20:27Steven: on
- 20:27Steven: 13
- 20:27Steven: years
- 20:27Steven: now
- 20:28Steven: in
- 20:28Steven: operation
- 20:28Steven: in
- 20:28Steven: many
- 20:29Steven: locations.
- 20:29Steven: So
- 20:30Steven: while
- 20:30Steven: our
- 20:31Steven: tents
- 20:31Steven: may
- 20:31Steven: be
- 20:31Steven: classified
- 20:32Steven: as
- 20:32Steven: a
- 20:32Steven: temporary
- 20:33Steven: non-permanent
- 20:33Steven: structure
- 20:34Steven: we're
- 20:34Steven: going
- 20:34Steven: 13
- 20:34Steven: years
- 20:35Steven: strong
- 20:35Steven: and
- 20:35Steven: we
- 20:35Steven: expect
- 20:35Steven: to
- 20:35Steven: see
- 20:36Steven: 15,
- 20:36Steven: 20
- 20:36Steven: plus
- 20:37Steven: years
- 20:37Steven: with
- 20:37Steven: a
- 20:37Steven: lot
- 20:37Steven: of
- 20:37Steven: our
- 20:37Steven: tents.
- 20:38Steven: So
- 20:38Steven: from
- 20:39Steven: a
- 20:39Steven: traditional
- 20:39Steven: cabin
- 20:40Steven: standpoint,
- 20:40Steven: they
- 20:40Steven: still
- 20:41Steven: may
- 20:41Steven: have
- 20:41Steven: us
- 20:41Steven: beat
- 20:42Steven: in
- 20:42Steven: terms
- 20:42Steven: of
- 20:42Steven: longevity.
- 20:43Steven: They've
- 20:43Steven: been
- 20:43Steven: around
- 20:43Steven: for
- 20:44Steven: 40,
- 20:44Steven: 50,
- 20:44Steven: 60
- 20:44Steven: years
- 20:45Steven: in
- 20:45Steven: some
- 20:45Steven: parks
- 20:45Steven: and
- 20:45Steven: still
- 20:46Steven: going.
- 20:46Steven: But
- 20:47Steven: I
- 20:47Steven: mean,
- 20:47Steven: these
- 20:47Steven: tents
- 20:48Steven: are
- 20:48Steven: not
- 20:48Steven: something
- 20:48Steven: you're
- 20:48Steven: gonna
- 20:48Steven: put
- 20:49Steven: up
- 20:49Steven: but
- 20:49Steven: have
- 20:49Steven: to
- 20:49Steven: take
- 20:49Steven: down
- 20:50Steven: and
- 20:50Steven: replace
- 20:50Steven: in
- 20:50Steven: a
- 20:50Steven: few
- 20:50Steven: years.
- 20:51Steven: I
- 20:51Steven: mean,
- 20:51Steven: you're
- 20:51Steven: gonna
- 20:51Steven: get
- 20:51Steven: a
- 20:51Steven: really
- 20:52Steven: good
- 20:52Steven: long
- 20:52Steven: life
- 20:52Steven: cycle,
- 20:53Steven: one
- 20:53Steven: that's
- 20:53Steven: still
- 20:54Steven: yet
- 20:54Steven: to
- 20:54Steven: be
- 20:54Steven: determined
- 20:54Steven: for
- 20:55Steven: us,
- 20:55Steven: and
- 20:56Steven: it's
- 20:56Steven: a
- 20:56Steven: really
- 20:56Steven: neat.
- 20:57Steven: You,
- 20:57Steven: you
- 20:58Steven: need
- 20:58Steven: structure
- 20:59Steven: that,
- 20:59Steven: you
- 20:59Steven: know,
- 20:59Steven: you
- 20:59Steven: can't
- 21:00Steven: really
- 21:00Steven: find
- 21:00Steven: it
- 21:00Steven: A
- 21:00Steven: lot
- 21:00Steven: of
- 21:00Steven: other
- 21:01Steven: places
- 21:01Steven: it's
- 21:01Steven: glamping
- 21:01Steven: at
- 21:02Steven: fines
- 21:03Steven: and
- 21:03Steven: there's
- 21:03Steven: just
- 21:03Steven: something
- 21:03Steven: really
- 21:04Steven: special
- 21:04Steven: about
- 21:04Steven: experience
- 21:05Steven: of
- 21:05Steven: tent
- 21:05Steven: and
- 21:06Steven: staying
- 21:06Steven: in
- 21:06Steven: it
- 21:06Steven: while
- 21:06Steven: still
- 21:07Steven: having
- 21:07Steven: all
- 21:07Steven: the
- 21:07Steven: amenities
- 21:08Steven: that
- 21:08Steven: you
- 21:08Steven: would
- 21:08Steven: in
- 21:08Steven: a
- 21:08Steven: hotel.
- 21:10Zach: Steven,
- 21:11Zach: you
- 21:11Zach: hit
- 21:11Zach: a
- 21:12Zach: couple
- 21:12Zach: really
- 21:12Zach: good
- 21:12Zach: points
- 21:12Zach: there.
- 21:13Zach: You
- 21:13Zach: know,
- 21:13Zach: another
- 21:13Zach: thing
- 21:14Zach: to
- 21:14Zach: think
- 21:14Zach: about
- 21:14Zach: is
- 21:15Zach: from
- 21:16Zach: that
- 21:16Zach: lifecycle
- 21:16Zach: cost,
- 21:17Zach: it's
- 21:17Zach: the
- 21:17Zach: upfront
- 21:18Zach: cost
- 21:18Zach: too.
- 21:19Zach: So
- 21:20Zach: a
- 21:20Zach: cabin
- 21:20Zach: may
- 21:21Zach: get
- 21:21Zach: you
- 21:22Zach: more
- 21:22Zach: of
- 21:23Zach: a
- 21:23Zach: season,
- 21:24Zach: it
- 21:24Zach: may
- 21:24Zach: last
- 21:25Zach: 40
- 21:25Zach: or
- 21:25Zach: 50
- 21:26Zach: years
- 21:26Zach: but
- 21:26Zach: it's
- 21:26Zach: gonna
- 21:27Zach: cost,
- 21:28Zach: you
- 21:28Zach: know,
- 21:28Zach: five,
- 21:28Zach: six
- 21:30Zach: or
- 21:30Zach: more
- 21:30Zach: times.
- 21:31Zach: Yeah,
- 21:31Zach: yeah.
- 21:32Zach: But
- 21:32Zach: getting
- 21:32Zach: a
- 21:32Zach: 10
- 21:33Zach: like,
- 21:33Zach: like
- 21:33Zach: this
- 21:34Zach: up
- 21:34Zach: and
- 21:34Zach: running
- 21:34Zach: would,
- 21:35Zach: would
- 21:35Zach: cost.
- 21:35Zach: There's
- 21:36Zach: a,
- 21:36Zach: a
- 21:36Zach: much
- 21:37Zach: bigger
- 21:37Zach: process
- 21:37Zach: with
- 21:38Zach: that
- 21:38Zach: and
- 21:38Zach: getting
- 21:38Zach: it
- 21:38Zach: permitted
- 21:39Zach: and
- 21:39Zach: getting
- 21:40Zach: it
- 21:40Zach: approved
- 21:40Zach: and
- 21:42Zach: temporary
- 21:42Zach: non-permanent
- 21:42Zach: structure.
- 21:44Zach: There's
- 21:44Zach: still
- 21:44Zach: a
- 21:44Zach: process,
- 21:45Zach: but
- 21:45Zach: it's
- 21:45Zach: not
- 21:46Zach: as,
- 21:46Zach: as
- 21:46Zach: exhaustive.
- 21:48Zach: Absolutely.
- 21:49Zach: You
- 21:50Zach: hit
- 21:50Zach: the
- 21:50Zach: nail
- 21:50Zach: on
- 21:50Zach: the
- 21:50Zach: head.
- 21:51Zach: It's,
- 21:51Zach: it's
- 21:51Zach: about
- 21:52Zach: the
- 21:52Zach: experience,
- 21:52Zach: right.
- 21:53Zach: A
- 21:53Zach: cabin
- 21:54Zach: is
- 21:54Zach: still
- 21:54Zach: only
- 21:55Zach: gonna
- 21:55Zach: generate
- 21:55Zach: so
- 21:56Zach: much,
- 21:56Zach: and
- 22:00Zach: the
- 22:00Zach: rentals
- 22:00Zach: are
- 22:01Zach: gonna
- 22:01Zach: be
- 22:01Zach: comparable
- 22:02Zach: to
- 22:02Zach: every
- 22:03Zach: other
- 22:03Zach: cabin
- 22:03Zach: that's
- 22:03Zach: available
- 22:04Zach: in
- 22:04Zach: your
- 22:04Zach: area.
- 22:05Zach: Whereas
- 22:05Zach: when
- 22:06Zach: you
- 22:06Zach: come
- 22:06Zach: in
- 22:06Zach: with
- 22:06Zach: something
- 22:07Zach: unique
- 22:07Zach: like
- 22:08Zach: a
- 22:08Zach: 10
- 22:08Zach: and
- 22:09Zach: a
- 22:09Zach: really,
- 22:09Zach: you
- 22:10Zach: know,
- 22:10Zach: individual
- 22:11Zach: Instagrammable
- 22:12Zach: guest
- 22:12Zach: experience
- 22:13Zach: your,
- 22:13Zach: your
- 22:13Zach: nightly
- 22:14Zach: rental
- 22:14Zach: reflects
- 22:15Zach: that
- 22:15Zach: and,
- 22:16Zach: and
- 22:16Zach: you
- 22:16Zach: can
- 22:17Zach: a
- 22:17Zach: lot
- 22:17Zach: more
- 22:17Zach: too.
- 22:18Zach: Absolutely.
- 22:18Zach: Absolutely.
- 22:19Zach: I
- 22:19Zach: mean,
- 22:19Zach: this
- 22:19Zach: industry
- 22:19Zach: is
- 22:20Zach: all
- 22:20Zach: about
- 22:20Zach: the
- 22:20Zach: experience
- 22:21Zach: and
- 22:21Zach: it's
- 22:21Zach: a
- 22:21Zach: really
- 22:22Zach: nice
- 22:22Zach: experience.
- 22:22Zach: It's
- 22:23Zach: a
- 22:23Zach: really
- 22:23Zach: neat
- 22:23Zach: industry
- 22:24Zach: to
- 22:24Zach: be
- 22:24Zach: a
- 22:24Zach: part
- 22:24Zach: of,
- 22:25Zach: and
- 22:25Zach: just
- 22:26Zach: to
- 22:26Zach: come
- 22:26Zach: in
- 22:26Zach: here
- 22:26Zach: and
- 22:26Zach: walk
- 22:27Zach: into
- 22:27Zach: something
- 22:27Zach: like
- 22:27Zach: this
- 22:28Zach: where
- 22:28Zach: at
- 22:28Zach: a
- 22:29Zach: $14,000
- 22:29Zach: price
- 22:30Zach: point,
- 22:37Zach: it's
- 22:37Zach: all
- 22:38Zach: in.
- 22:44Zach: Can,
- 22:45Zach: I
- 22:46Irene: can
- 22:46Irene: hear
- 22:46Irene: you,
- 22:46Irene: but
- 22:46Irene: not
- 22:46Irene: them.
- 22:53Connor: I'm
- 22:53Connor: sorry,
- 22:53Connor: say
- 22:53Connor: that
- 22:53Connor: again.
- 22:54Connor: Did
- 22:54Connor: you
- 22:54Ruben: for
- 22:55Ruben: a
- 22:55Ruben: second?
- 22:55Ruben: Oh,
- 22:55Ruben: you
- 22:55Ruben: guys
- 22:56Ruben: are
- 22:56Ruben: back
- 22:56Ruben: now.
- 22:56Ruben: We
- 22:56Ruben: lost
- 22:57Ruben: there
- 22:57Ruben: for
- 22:57Ruben: a
- 22:57Ruben: minute.
- 23:02Steven: Can't
- 23:02Steven: hear
- 23:03Steven: us.
- 23:04Connor: Yeah,
- 23:05Connor: now
- 23:05Ruben: I
- 23:05Ruben: can.
- 23:09Connor: Oh,
- 23:09Connor: you
- 23:09Connor: got
- 23:09Connor: us
- 23:09Connor: back
- 23:09Connor: now.
- 23:16Connor: But
- 23:17Connor: if
- 23:17Connor: you
- 23:17Connor: guys
- 23:17Connor: can
- 23:17Connor: up
- 23:18Connor: over
- 23:18Connor: each
- 23:18Connor: other
- 23:19Connor: again,
- 23:19Connor: like
- 23:20Brian: come
- 23:20Brian: out
- 23:20Brian: here
- 23:20Brian: and
- 23:20Brian: look
- 23:21Brian: around,
- 23:21Brian: like
- 23:21Brian: where
- 23:21Brian: we're
- 23:21Brian: at.
- 23:22Brian: We're
- 23:23Connor: in
- 23:23Connor: the
- 23:23Connor: middle
- 23:23Brian: of
- 23:23Brian: the
- 23:23Brian: ex.
- 23:24Brian: Are
- 23:24Brian: they
- 23:25Brian: across
- 23:25Brian: Valley?
- 23:27Brian: Is
- 23:27Brian: there
- 23:28Brian: driving
- 23:28Brian: forklifts
- 23:29Brian: around
- 23:30Brian: truck
- 23:30Brian: that
- 23:30Brian: just
- 23:31Brian: asked
- 23:31Brian: us
- 23:31Brian: there.
- 23:31Brian: So
- 23:32Brian: it's
- 23:32Brian: kinda
- 23:32Brian: a
- 23:33Brian: together
- 23:33Brian: little
- 23:34Brian: thing.
- 23:34Brian: We
- 23:34Brian: were
- 23:34Brian: just
- 23:34Brian: trying
- 23:34Brian: to
- 23:35Brian: get
- 23:35Brian: in.
- 23:36Steven: We're
- 23:37Steven: super
- 23:37Steven: excited
- 23:37Steven: to
- 23:37Steven: hear,
- 23:37Steven: but
- 23:39Brian: so
- 23:39Brian: like
- 23:40Brian: that,
- 23:40Brian: so
- 23:40Brian: you
- 23:40Steven: guys
- 23:41Steven: can't
- 23:42Steven: hear
- 23:42Steven: us.
- 23:43Steven: Oh,
- 23:43Steven: there
- 23:44Steven: we
- 23:44Steven: go.
- 23:44Steven: Ire
- 23:44Steven: said
- 23:44Steven: if
- 23:44Steven: you
- 23:45Steven: stay
- 23:45Steven: out
- 23:45Steven: the
- 23:45Ruben: 10
- 23:45Ruben: services,
- 23:49Steven: is
- 23:49Steven: there
- 23:49Steven: anything
- 23:50Steven: Steven,
- 23:50Steven: we
- 23:50Steven: should
- 23:50Steven: know
- 23:51Connor: about
- 23:51Connor: the
- 23:52Connor: cell
- 23:52Connor: blocking
- 23:52Connor: of
- 23:53Steven: your
- 23:53Steven: tent?
- 23:53Steven: You
- 23:53Steven: know,
- 23:54Steven: it's
- 23:54Steven: news
- 23:54Steven: to
- 23:54Steven: me.
- 23:54Steven: I
- 23:54Steven: know
- 23:55Steven: he's
- 23:55Steven: tends
- 23:55Steven: to
- 23:55Steven: be
- 23:55Steven: great
- 23:55Steven: in
- 23:56Steven: just
- 23:56Steven: about
- 23:56Steven: any
- 23:56Steven: kind
- 23:56Steven: of
- 23:56Steven: weather
- 23:57Steven: environments.
- 23:57Steven: You
- 23:57Steven: can
- 23:58Steven: lead
- 23:58Steven: this
- 23:58Steven: unit
- 23:58Steven: up
- 23:58Steven: year
- 23:58Steven: round,
- 23:59Steven: even
- 23:59Steven: in
- 23:59Steven: climates
- 24:00Steven: such
- 24:00Steven: as
- 24:01Steven: New
- 24:02Steven: York,
- 24:02Steven: Minnesota,
- 24:02Steven: even
- 24:02Steven: no
- 24:03Connor: Nova
- 24:03Steven: Scotia,
- 24:03Steven: Canada,
- 24:04Steven: they're
- 24:04Steven: also
- 24:04Steven: great
- 24:05Steven: here
- 24:05Steven: in
- 24:05Steven: Florida.
- 24:06Steven: If
- 24:06Steven: we
- 24:06Steven: got
- 24:06Steven: a
- 24:09Steven: we
- 24:10Steven: do,
- 24:10Steven: I
- 24:10Steven: would,
- 24:10Steven: I
- 24:10Steven: would
- 24:10Steven: probably
- 24:11Steven: take
- 24:11Steven: a
- 24:11Steven: town,
- 24:11Steven: you
- 24:11Steven: know,
- 24:12Steven: protect
- 24:12Steven: your
- 24:12Steven: investment
- 24:13Steven: insurance
- 24:13Steven: opportunities
- 24:14Steven: and
- 24:14Steven: companies
- 24:14Steven: out
- 24:14Steven: there.
- 24:15Steven: So
- 24:15Steven: I
- 24:15Steven: definitely
- 24:15Steven: recommend
- 24:16Steven: that.
- 24:16Steven: But
- 24:17Steven: as
- 24:17Steven: for
- 24:17Steven: cell
- 24:18Steven: block
- 24:20Steven: wifi
- 24:20Steven: blocking
- 24:20Steven: guys,
- 24:21Steven: that's
- 24:21Brian: for
- 24:21Connor: owners.
- 24:22Connor: If
- 24:22Connor: you,
- 24:23Connor: maybe
- 24:23Connor: you
- 24:24Connor: should.
- 24:25Connor: And
- 24:26Connor: some
- 24:26Steven: of
- 24:26Steven: the
- 24:26Steven: best
- 24:26Steven: limping
- 24:27Steven: experiences
- 24:27Steven: I've
- 24:28Steven: had
- 24:28Steven: personally
- 24:28Steven: is
- 24:28Steven: no
- 24:29Steven: cell
- 24:29Steven: service,
- 24:29Steven: no
- 24:29Steven: wifi,
- 24:31Steven: me
- 24:31Steven: nature
- 24:32Steven: and
- 24:32Steven: a
- 24:32Steven: nice
- 24:32Steven: wing
- 24:32Steven: structure
- 24:33Steven: you.
- 24:34Steven: Experience
- 24:34Steven: and
- 24:35Steven: there's
- 24:35Steven: something
- 24:35Steven: special
- 24:35Steven: about
- 24:35Brian: that.
- 24:37Brian: Yeah,
- 24:37Brian: definitely
- 24:38Brian: agree.
- 24:38Brian: Well,
- 24:38Brian: thank
- 24:38Brian: you
- 24:38Brian: Steven.
- 24:39Brian: I
- 24:39Brian: appreciate
- 24:39Brian: everyone
- 24:40Brian: we
- 24:40Brian: gotta
- 24:40Brian: talk
- 24:40Brian: about
- 24:40Brian: here.
- 24:41Brian: We're
- 24:41Brian: gonna
- 24:42Brian: go
- 24:42Brian: and
- 24:42Brian: sit
- 24:42Brian: down
- 24:42Brian: here
- 24:42Brian: in
- 24:42Brian: front
- 24:43Brian: of
- 24:43Connor: our
- 24:43Connor: little
- 24:43Connor: setups.
- 24:44Ruben: Yeah.
- 24:45Ruben: Yes.
- 24:45Ruben: My,
- 24:45Ruben: my
- 24:45Ruben: next
- 24:46Ruben: question
- 24:46Ruben: for
- 24:46Ruben: the
- 24:46Ruben: group
- 24:47Ruben: was
- 24:47Ruben: gonna
- 24:47Ruben: be,
- 24:47Ruben: cause
- 24:48Ruben: I'm
- 24:48Ruben: always
- 24:48Ruben: interested
- 24:49Ruben: at
- 24:49Ruben: this
- 24:49Ruben: stage
- 24:50Ruben: in,
- 24:51Ruben: as
- 24:51Ruben: we
- 24:51Ruben: get
- 24:51Ruben: into
- 24:51Ruben: this
- 24:52Ruben: like
- 24:52Ruben: October,
- 24:52Ruben: November,
- 24:53Ruben: December,
- 24:54Ruben: it's
- 24:55Ruben: a
- 24:55Ruben: funky,
- 24:55Ruben: it's
- 24:55Ruben: a
- 24:55Ruben: funky
- 24:56Ruben: time
- 24:56Ruben: in
- 24:56Ruben: the
- 24:57Ruben: industry
- 24:57Ruben: because
- 24:57Ruben: you've
- 24:57Ruben: got
- 24:57Ruben: people
- 24:58Ruben: who
- 24:58Ruben: are
- 24:59Ruben: either
- 24:59Ruben: about
- 25:00Ruben: to
- 25:00Ruben: hit
- 25:00Ruben: their
- 25:00Ruben: high
- 25:00Ruben: season
- 25:01Ruben: because
- 25:01Ruben: they're
- 25:01Ruben: in
- 25:01Ruben: these
- 25:01Ruben: very
- 25:02Ruben: warm
- 25:02Ruben: climates
- 25:03Ruben: and
- 25:03Ruben: this
- 25:03Ruben: is
- 25:03Ruben: when
- 25:03Ruben: they
- 25:04Ruben: get
- 25:04Ruben: a
- 25:04Ruben: lot
- 25:04Ruben: of
- 25:04Ruben: bookings.
- 25:05Ruben: And
- 25:05Ruben: then
- 25:05Ruben: you
- 25:06Ruben: also
- 25:06Ruben: have
- 25:07Ruben: good
- 25:07Ruben: majority
- 25:07Ruben: of
- 25:08Ruben: people
- 25:08Ruben: that
- 25:08Ruben: are
- 25:08Ruben: just,
- 25:09Ruben: you
- 25:09Ruben: know,
- 25:09Ruben: hitting
- 25:09Ruben: the
- 25:09Ruben: reset
- 25:10Ruben: button,
- 25:11Ruben: looking
- 25:11Ruben: to
- 25:11Ruben: expand,
- 25:12Ruben: looking
- 25:12Ruben: for
- 25:12Ruben: their
- 25:12Ruben: next
- 25:13Ruben: decision.
- 25:14Ruben: They're
- 25:14Ruben: looking
- 25:14Ruben: to
- 25:15Ruben: figure
- 25:15Ruben: out
- 25:15Ruben: how
- 25:16Ruben: to
- 25:16Ruben: adjust
- 25:16Ruben: and
- 25:17Ruben: they
- 25:17Ruben: can't,
- 25:17Ruben: you
- 25:17Ruben: know,
- 25:17Ruben: in
- 25:18Ruben: this
- 25:18Ruben: space,
- 25:19Ruben: those
- 25:19Ruben: that
- 25:19Ruben: just
- 25:20Ruben: do
- 25:20Ruben: business
- 25:20Ruben: and
- 25:21Ruben: as
- 25:21Ruben: usual
- 25:22Ruben: tend
- 25:22Ruben: to
- 25:23Ruben: struggle
- 25:23Ruben: in
- 25:24Ruben: the
- 25:24Ruben: next
- 25:24Ruben: year.
- 25:24Ruben: Right.
- 25:25Ruben: And
- 25:26Ruben: not,
- 25:27Ruben: not
- 25:27Ruben: saying
- 25:28Ruben: there's
- 25:28Ruben: nothing
- 25:28Ruben: wrong
- 25:28Ruben: with
- 25:29Ruben: if
- 25:29Ruben: you've
- 25:29Ruben: got
- 25:29Ruben: four
- 25:29Ruben: units
- 25:30Ruben: and
- 25:30Ruben: you
- 25:30Ruben: kind
- 25:30Ruben: of.
- 25:31Ruben: Run
- 25:31Ruben: your
- 25:31Ruben: four
- 25:32Ruben: units
- 25:32Ruben: next
- 25:32Ruben: year,
- 25:33Ruben: but
- 25:33Ruben: usually
- 25:33Ruben: people
- 25:34Ruben: are
- 25:34Ruben: making
- 25:34Ruben: some
- 25:34Ruben: adjustments,
- 25:35Ruben: right?
- 25:35Ruben: Based
- 25:36Ruben: off
- 25:36Ruben: of
- 25:37Ruben: what
- 25:37Ruben: they've
- 25:37Ruben: seen.
- 25:37Ruben: So
- 25:37Ruben: I
- 25:37Ruben: guess
- 25:38Ruben: my
- 25:38Ruben: question
- 25:38Ruben: to
- 25:39Ruben: the
- 25:39Ruben: group
- 25:39Ruben: is
- 25:40Ruben: what
- 25:41Ruben: are,
- 25:41Ruben: what
- 25:41Ruben: are
- 25:41Ruben: those,
- 25:42Ruben: what
- 25:42Ruben: are
- 25:42Ruben: those
- 25:43Ruben: things
- 25:43Ruben: that
- 25:43Ruben: we've
- 25:43Ruben: seen
- 25:44Ruben: this
- 25:44Ruben: last
- 25:44Ruben: year
- 25:45Ruben: that
- 25:46Ruben: cause
- 25:46Ruben: a
- 25:46Ruben: reaction
- 25:48Ruben: to
- 25:48Ruben: make
- 25:48Ruben: some
- 25:49Ruben: changes
- 25:50Ruben: in
- 25:50Ruben: people's
- 25:50Ruben: operations
- 25:51Ruben: for
- 25:51Ruben: the
- 25:51Ruben: next
- 25:52Ruben: year?
- 25:52Ruben: Right?
- 25:52Ruben: Cause
- 25:52Ruben: it's,
- 25:53Ruben: it's
- 25:53Ruben: one
- 25:53Ruben: thing
- 25:53Ruben: to
- 25:54Ruben: see
- 25:54Ruben: something,
- 25:55Ruben: but
- 25:55Ruben: then
- 25:55Ruben: it's
- 25:55Ruben: another
- 25:56Ruben: thing
- 25:56Ruben: to
- 25:56Ruben: actually
- 25:57Ruben: make
- 25:57Ruben: those
- 25:57Ruben: value
- 25:57Ruben: added
- 25:58Ruben: decisions
- 25:59Ruben: to
- 25:59Ruben: then
- 25:59Ruben: say,
- 26:00Ruben: this
- 26:00Ruben: is
- 26:00Ruben: what's
- 26:00Ruben: gonna
- 26:00Ruben: help
- 26:01Ruben: me
- 26:01Ruben: next
- 26:02Ruben: year.
- 26:02Ruben: And
- 26:02Ruben: so
- 26:02Ruben: I
- 26:02Ruben: kind
- 26:02Ruben: of
- 26:02Ruben: bring
- 26:03Ruben: that
- 26:03Ruben: up
- 26:03Ruben: at
- 26:03Ruben: this
- 26:04Ruben: point
- 26:04Ruben: in
- 26:04Ruben: time
- 26:04Ruben: during
- 26:04Ruben: the
- 26:04Ruben: year,
- 26:05Ruben: because
- 26:05Ruben: typically
- 26:05Ruben: this
- 26:05Ruben: is
- 26:05Ruben: when
- 26:06Ruben: people
- 26:06Ruben: are
- 26:06Ruben: saying,
- 26:06Ruben: okay,
- 26:07Ruben: oh
- 26:07Ruben: crap.
- 26:08Ruben: Like
- 26:08Ruben: what,
- 26:08Ruben: what
- 26:08Ruben: just
- 26:09Ruben: happened
- 26:09Ruben: this
- 26:09Ruben: last
- 26:10Ruben: year?
- 26:10Ruben: Okay,
- 26:10Ruben: what
- 26:11Ruben: do
- 26:11Ruben: we
- 26:11Ruben: need
- 26:11Ruben: to
- 26:11Ruben: do
- 26:12Ruben: to
- 26:12Ruben: get
- 26:12Ruben: ahead
- 26:12Ruben: of
- 26:12Ruben: it
- 26:12Ruben: for
- 26:12Ruben: next
- 26:13Ruben: year?
- 26:14Ruben: And
- 26:15Ruben: just
- 26:15Ruben: kind
- 26:15Ruben: of
- 26:15Ruben: curious
- 26:15Ruben: to
- 26:16Ruben: see
- 26:16Ruben: what
- 26:16Ruben: you
- 26:16Ruben: guys
- 26:16Ruben: have
- 26:16Ruben: seen.
- 26:17Ruben: Was
- 26:17Ruben: it
- 26:17Ruben: based
- 26:17Ruben: off
- 26:17Ruben: of
- 26:18Ruben: more
- 26:18Ruben: expansion
- 26:19Ruben: customer
- 26:19Ruben: experiences
- 26:20Ruben: and
- 26:20Ruben: preferences?
- 26:22Ruben: Is
- 26:22Ruben: it
- 26:22Ruben: more
- 26:22Ruben: about,
- 26:23Ruben: I
- 26:23Ruben: mean,
- 26:24Ruben: kind
- 26:24Ruben: of,
- 26:24Ruben: it
- 26:24Ruben: really
- 26:25Ruben: is
- 26:25Ruben: a
- 26:25Ruben: broad
- 26:25Ruben: question,
- 26:26Ruben: but
- 26:26Ruben: I'm
- 26:26Ruben: just
- 26:26Ruben: curious
- 26:27Ruben: because.
- 26:28Ruben: It
- 26:28Ruben: happens
- 26:28Ruben: every
- 26:28Ruben: year.
- 26:29Ruben: And
- 26:29Ruben: those
- 26:30Ruben: that,
- 26:30Ruben: that
- 26:30Ruben: are
- 26:30Ruben: smart
- 26:31Ruben: enough
- 26:31Ruben: to
- 26:31Ruben: kind
- 26:31Ruben: of
- 26:31Ruben: pay
- 26:32Ruben: attention
- 26:32Ruben: throughout
- 26:32Ruben: the
- 26:32Ruben: year,
- 26:33Ruben: sometimes
- 26:34Ruben: it's
- 26:34Ruben: even
- 26:34Ruben: just
- 26:34Ruben: minor
- 26:35Ruben: changes
- 26:36Ruben: that
- 26:36Ruben: they
- 26:36Ruben: make
- 26:37Ruben: that
- 26:37Ruben: allow
- 26:37Ruben: for
- 26:38Ruben: them
- 26:38Ruben: to
- 26:38Ruben: really
- 26:38Ruben: be
- 26:38Ruben: set
- 26:39Ruben: up
- 26:39Ruben: in
- 26:39Ruben: a
- 26:39Ruben: different
- 26:39Ruben: way.
- 26:39Ruben: So
- 26:40Ruben: that'll
- 26:40Ruben: just
- 26:40Ruben: be
- 26:40Ruben: my
- 26:41Ruben: question
- 26:41Ruben: for
- 26:41Ruben: the
- 26:41Ruben: group,
- 26:42Ruben: if
- 26:42Ruben: anybody
- 26:42Ruben: has
- 26:42Ruben: seen
- 26:43Ruben: anything
- 26:43Ruben: that,
- 26:44Ruben: you
- 26:44Ruben: know,
- 26:44Ruben: place
- 26:45Ruben: a
- 26:45Ruben: ba
- 26:45Ruben: a
- 26:45Ruben: bed
- 26:46Ruben: on
- 26:46Ruben: next
- 26:46Ruben: year.
- 26:47Zach: I
- 26:47Zach: think
- 26:47Zach: it's
- 26:47Zach: a
- 26:47Zach: great
- 26:47Zach: question.
- 26:48Zach: I'm
- 26:48Zach: glad
- 26:48Zach: you
- 26:48Zach: brought
- 26:48Zach: it
- 26:48Zach: up.
- 26:49Zach: We're
- 26:49Zach: actually
- 26:50Zach: on,
- 26:50Zach: on
- 26:50Zach: the
- 26:50Zach: architecture
- 26:51Zach: side,
- 26:51Zach: the
- 26:51Zach: design
- 26:52Zach: side.
- 26:52Zach: We've
- 26:52Zach: had
- 26:53Zach: clients
- 26:53Zach: that,
- 26:54Zach: that
- 26:54Zach: opened
- 26:55Zach: this
- 26:55Zach: year
- 26:55Zach: that
- 26:56Zach: this
- 26:56Zach: was
- 26:56Zach: their
- 26:56Zach: first
- 26:56Zach: season
- 26:57Zach: in
- 26:57Zach: business.
- 26:58Zach: And
- 26:59Zach: we
- 26:59Zach: knew
- 26:59Zach: with,
- 27:00Zach: you
- 27:00Zach: know,
- 27:00Zach: their,
- 27:00Zach: their
- 27:01Zach: limited
- 27:01Zach: budget
- 27:01Zach: that
- 27:02Zach: they
- 27:02Zach: weren't
- 27:02Zach: gonna
- 27:03Zach: be
- 27:03Zach: able
- 27:03Zach: to
- 27:03Zach: do
- 27:03Zach: everything
- 27:04Zach: upfront.
- 27:05Zach: We
- 27:05Zach: worked
- 27:05Zach: with
- 27:05Zach: a,
- 27:06Zach: an
- 27:06Zach: awesome
- 27:07Zach: property
- 27:07Zach: and
- 27:07Zach: awesome
- 27:08Zach: owner
- 27:08Zach: in
- 27:08Zach: North
- 27:08Zach: Carolina.
- 27:09Zach: They
- 27:10Zach: had
- 27:10Zach: a
- 27:10Zach: very,
- 27:10Zach: very
- 27:10Zach: small
- 27:11Zach: budget.
- 27:11Zach: And
- 27:12Zach: we
- 27:12Zach: master
- 27:13Zach: planed
- 27:13Zach: the
- 27:13Zach: whole.
- 27:14Zach: Site.
- 27:15Zach: We
- 27:15Zach: got
- 27:15Zach: everything
- 27:15Zach: through
- 27:16Zach: their,
- 27:16Zach: their
- 27:16Zach: county
- 27:17Zach: planning
- 27:17Zach: and
- 27:17Zach: zoning
- 27:18Zach: and
- 27:18Zach: their
- 27:18Zach: approvals.
- 27:19Zach: And
- 27:19Zach: they
- 27:19Zach: said,
- 27:19Zach: you
- 27:20Zach: know,
- 27:20Zach: we
- 27:20Zach: have
- 27:20Zach: a
- 27:20Zach: budget
- 27:21Zach: right
- 27:21Zach: now
- 27:22Zach: to
- 27:22Zach: do
- 27:23Zach: eight
- 27:24Zach: of
- 27:24Zach: the
- 27:24Zach: 20
- 27:24Zach: some
- 27:25Zach: tents
- 27:25Zach: that
- 27:25Zach: we
- 27:25Zach: had
- 27:26Zach: designed,
- 27:27Zach: and
- 27:28Zach: they
- 27:28Zach: had
- 27:28Zach: two
- 27:28Zach: months
- 27:29Zach: to
- 27:29Zach: get
- 27:29Zach: 'em
- 27:29Zach: up
- 27:29Zach: and,
- 27:30Zach: and
- 27:30Zach: operating
- 27:31Zach: before
- 27:31Zach: their
- 27:31Zach: main
- 27:32Zach: season
- 27:32Zach: hits.
- 27:33Zach: And
- 27:34Zach: so
- 27:34Zach: we,
- 27:35Zach: we
- 27:35Zach: got
- 27:35Zach: it
- 27:35Zach: done,
- 27:35Zach: we
- 27:36Zach: got
- 27:36Zach: 'em
- 27:36Zach: open.
- 27:36Zach: They
- 27:36Zach: opened
- 27:37Zach: up
- 27:37Zach: 4th
- 27:37Zach: of
- 27:37Zach: July.
- 27:38Zach: And
- 27:39Zach: I
- 27:39Zach: spoke
- 27:40Zach: with
- 27:40Zach: the,
- 27:41Zach: the
- 27:41Zach: owner,
- 27:42Zach: the
- 27:42Zach: client
- 27:42Zach: last
- 27:42Zach: week
- 27:43Zach: he
- 27:43Zach: called
- 27:43Zach: and
- 27:43Zach: he
- 27:44Zach: said
- 27:44Zach: so
- 27:45Zach: this
- 27:45Zach: weekend
- 27:46Zach: is
- 27:46Zach: kind
- 27:46Zach: of
- 27:46Zach: our
- 27:46Zach: last
- 27:47Zach: weekend.
- 27:47Zach: We're,
- 27:48Zach: we're
- 27:48Zach: starting
- 27:48Zach: to
- 27:49Zach: wind
- 27:49Zach: down
- 27:50Zach: a
- 27:50Zach: little
- 27:50Zach: bit.
- 27:50Zach: It's
- 27:50Zach: starting
- 27:50Zach: to
- 27:50Zach: get.
- 27:51Zach: But
- 27:51Zach: he
- 27:51Zach: goes,
- 27:51Zach: we're
- 27:52Zach: actually
- 27:52Zach: getting
- 27:53Zach: more
- 27:53Zach: inquiries.
- 27:54Zach: And
- 27:55Zach: so
- 27:55Zach: we
- 27:55Zach: raised
- 27:56Zach: our
- 27:56Zach: prices
- 27:57Zach: and
- 27:57Zach: then
- 27:57Zach: we
- 27:57Zach: got
- 27:58Zach: even
- 27:58Zach: more
- 27:58Zach: inquiries
- 27:59Zach: and
- 28:00Zach: they've
- 28:00Zach: never
- 28:02Zach: operated
- 28:03Zach: through
- 28:03Zach: the
- 28:03Zach: winter
- 28:03Zach: months.
- 28:04Zach: And
- 28:04Zach: he's
- 28:05Zach: like,
- 28:05Zach: I,
- 28:05Zach: I
- 28:06Zach: feel
- 28:06Zach: like,
- 28:07Zach: you
- 28:07Zach: know,
- 28:08Zach: maybe
- 28:09Zach: we
- 28:09Zach: should,
- 28:09Zach: and
- 28:10Zach: so
- 28:10Zach: can
- 28:10Zach: we,
- 28:11Zach: can
- 28:11Zach: we
- 28:11Zach: add
- 28:11Zach: heaters?
- 28:12Zach: Can
- 28:12Zach: we
- 28:12Zach: do
- 28:12Zach: some
- 28:13Zach: insulation?
- 28:13Zach: Can
- 28:13Zach: we,
- 28:14Zach: can
- 28:14Zach: we
- 28:15Zach: kind
- 28:15Zach: of
- 28:15Zach: stretch
- 28:15Zach: our
- 28:16Zach: season?
- 28:16Zach: And
- 28:17Zach: so
- 28:17Zach: I,
- 28:18Zach: I
- 28:18Zach: talked
- 28:18Zach: through
- 28:18Zach: some
- 28:18Zach: ideas
- 28:19Zach: of
- 28:19Zach: things
- 28:19Zach: that
- 28:20Zach: are
- 28:20Zach: easy
- 28:20Zach: that
- 28:20Zach: they
- 28:20Zach: could
- 28:20Zach: do
- 28:21Zach: right
- 28:21Zach: now,
- 28:21Zach: like
- 28:21Zach: adding
- 28:22Zach: a
- 28:22Zach: heated
- 28:22Zach: mattress
- 28:23Zach: pad
- 28:23Zach: to
- 28:23Zach: the
- 28:23Zach: bed.
- 28:24Zach: You
- 28:24Zach: know,
- 28:25Zach: it's
- 28:25Zach: 150,
- 28:26Zach: 200
- 28:26Zach: bucks
- 28:26Zach: to,
- 28:27Zach: to
- 28:27Zach: order
- 28:27Zach: one
- 28:27Zach: on
- 28:27Zach: Amazon.
- 28:28Zach: And
- 28:29Zach: that
- 28:29Zach: tent
- 28:29Zach: may
- 28:29Zach: still
- 28:30Zach: get
- 28:30Zach: down
- 28:30Zach: to,
- 28:31Zach: you
- 28:31Zach: know,
- 28:31Zach: 55,
- 28:31Zach: 60
- 28:32Zach: degrees
- 28:32Zach: overnight.
- 28:33Zach: But
- 28:34Zach: if
- 28:34Zach: your
- 28:34Zach: guests
- 28:35Zach: slip
- 28:36Zach: down
- 28:36Zach: in
- 28:36Zach: between
- 28:36Zach: those
- 28:37Zach: sheets
- 28:37Zach: and
- 28:37Zach: it's,
- 28:38Zach: it's
- 28:38Zach: 92,
- 28:39Zach: 98
- 28:39Zach: degrees
- 28:40Zach: inside.
- 28:40Zach: That
- 28:41Zach: bed,
- 28:41Zach: then
- 28:41Zach: they're
- 28:42Zach: still
- 28:42Zach: comfortable.
- 28:42Zach: You're
- 28:43Zach: improving
- 28:43Zach: the
- 28:43Zach: guest
- 28:43Zach: experience.
- 28:46Zach: Geez.
- 28:47Zach: Well,
- 28:47Zach: your
- 28:47Zach: body
- 28:47Zach: temperature
- 28:48Zach: is
- 28:48Zach: 98
- 28:48Zach: degrees,
- 28:49Zach: so
- 28:49Zach: that,
- 28:49Zach: you
- 28:49Zach: know,
- 28:50Zach: but
- 28:50Zach: no,
- 28:50Zach: we
- 28:50Zach: talked
- 28:50Zach: through
- 28:51Zach: some
- 28:51Zach: of
- 28:51Zach: those
- 28:51Zach: easy,
- 28:51Zach: quick
- 28:52Zach: things
- 28:52Zach: that
- 28:52Zach: they
- 28:52Zach: could
- 28:52Zach: do
- 28:53Zach: right
- 28:53Zach: away
- 28:54Zach: to,
- 28:54Zach: to
- 28:54Zach: stretch,
- 28:55Zach: you
- 28:55Zach: know,
- 28:55Zach: get
- 28:56Zach: it,
- 28:56Zach: it
- 28:56Zach: may
- 28:56Zach: be
- 28:57Zach: just
- 28:57Zach: three
- 28:57Zach: weeks
- 28:57Zach: in
- 28:58Zach: the
- 28:58Zach: fall
- 28:58Zach: and
- 28:58Zach: three
- 28:59Zach: weeks
- 28:59Zach: in
- 28:59Zach: the
- 28:59Zach: spring,
- 28:59Zach: but
- 29:01Zach: that's
- 29:01Zach: six
- 29:01Zach: weeks.
- 29:01Zach: We
- 29:01Zach: just,
- 29:02Zach: you
- 29:02Zach: know,
- 29:02Zach: created
- 29:03Zach: another
- 29:03Zach: month
- 29:04Zach: and
- 29:04Zach: a
- 29:04Zach: half
- 29:04Zach: of,
- 29:05Zach: of
- 29:05Zach: operation
- 29:06Zach: days.
- 29:06Zach: And
- 29:06Zach: then
- 29:07Zach: he
- 29:07Zach: brought
- 29:07Zach: up,
- 29:07Zach: he
- 29:07Zach: said,
- 29:08Zach: you
- 29:08Zach: know,
- 29:08Zach: we
- 29:08Zach: used
- 29:09Zach: that.
- 29:09Zach: There
- 29:09Zach: was
- 29:09Zach: an
- 29:10Zach: existing
- 29:10Zach: bathhouse
- 29:10Zach: that
- 29:10Zach: was
- 29:11Zach: on
- 29:11Zach: the
- 29:11Zach: site
- 29:12Zach: and
- 29:12Zach: it
- 29:12Zach: was
- 29:13Zach: a
- 29:13Zach: cinder
- 29:13Zach: block
- 29:13Zach: building.
- 29:14Zach: It
- 29:14Zach: was
- 29:14Zach: all
- 29:14Zach: open
- 29:15Zach: inside,
- 29:16Zach: not
- 29:16Zach: a
- 29:16Zach: lot
- 29:17Zach: of
- 29:17Zach: privacy.
- 29:18Zach: And
- 29:18Zach: he
- 29:18Zach: said,
- 29:18Zach: you
- 29:18Zach: know,
- 29:18Zach: we
- 29:19Zach: really
- 29:19Zach: got
- 29:19Zach: dinged
- 29:20Zach: on
- 29:20Zach: that
- 29:20Zach: this
- 29:20Zach: first
- 29:21Zach: summer.
- 29:21Zach: And
- 29:22Zach: a
- 29:22Zach: lot
- 29:22Zach: of
- 29:22Zach: our
- 29:22Zach: guests
- 29:23Zach: commented
- 29:24Zach: and
- 29:24Zach: said,
- 29:25Zach: you
- 29:25Zach: know,
- 29:25Zach: I
- 29:25Zach: love
- 29:26Zach: the
- 29:26Zach: place.
- 29:26Zach: The
- 29:26Zach: tents
- 29:27Zach: are
- 29:27Zach: amazing.
- 29:28Zach: The
- 29:28Zach: site
- 29:28Zach: is,
- 29:28Zach: it's
- 29:29Zach: right
- 29:29Zach: on
- 29:29Zach: a
- 29:29Zach: beautiful
- 29:30Zach: river.
- 29:30Zach: But
- 29:30Zach: he
- 29:31Zach: said,
- 29:31Zach: we,
- 29:31Zach: we
- 29:31Zach: really
- 29:31Zach: had
- 29:32Zach: a
- 29:32Zach: lot
- 29:32Zach: of.
- 29:32Zach: Negative
- 29:33Zach: reviews
- 29:34Zach: and
- 29:34Zach: negative
- 29:34Zach: comments
- 29:35Zach: from
- 29:35Zach: guests
- 29:35Zach: on
- 29:35Zach: the
- 29:36Zach: bathhouse.
- 29:37Zach: And
- 29:37Zach: he
- 29:37Zach: said
- 29:37Zach: you
- 29:37Zach: know,
- 29:38Zach: I
- 29:38Zach: think
- 29:38Zach: we're
- 29:38Zach: ready
- 29:39Zach: to
- 29:39Zach: move
- 29:39Zach: forward
- 29:39Zach: with
- 29:40Zach: that.
- 29:40Zach: And
- 29:40Zach: that
- 29:41Zach: was
- 29:41Zach: one
- 29:41Zach: of
- 29:41Zach: the
- 29:41Zach: things
- 29:41Zach: we
- 29:41Zach: had,
- 29:42Zach: had
- 29:42Zach: done
- 29:42Zach: the
- 29:42Zach: drawings
- 29:43Zach: for
- 29:43Zach: it,
- 29:43Zach: we
- 29:43Zach: had
- 29:43Zach: designed
- 29:44Zach: it,
- 29:44Zach: but
- 29:44Zach: it,
- 29:44Zach: it
- 29:44Zach: wasn't
- 29:45Zach: in
- 29:45Zach: their
- 29:45Zach: startup
- 29:46Zach: budget.
- 29:47Zach: And
- 29:47Zach: so
- 29:47Zach: they
- 29:48Zach: said,
- 29:48Zach: you
- 29:48Zach: know,
- 29:48Zach: we
- 29:49Zach: made
- 29:49Zach: some
- 29:49Zach: good
- 29:49Zach: money
- 29:50Zach: over
- 29:50Zach: this
- 29:51Zach: kind
- 29:51Zach: of
- 29:51Zach: first
- 29:52Zach: shortened
- 29:52Zach: season
- 29:52Zach: for
- 29:53Zach: us.
- 29:53Zach: But
- 29:53Zach: that's
- 29:54Zach: one
- 29:54Zach: of
- 29:54Zach: the
- 29:54Zach: things
- 29:54Zach: that
- 29:54Zach: we
- 29:54Zach: want
- 29:54Zach: to
- 29:55Zach: go
- 29:55Zach: and
- 29:55Zach: get
- 29:55Zach: done
- 29:56Zach: in
- 29:56Zach: this
- 29:56Zach: off
- 29:57Zach: season
- 29:57Zach: and,
- 29:58Zach: and
- 29:58Zach: make
- 29:58Zach: sure
- 29:58Zach: that
- 29:58Zach: that
- 29:59Zach: is
- 29:59Zach: completely
- 30:00Zach: done
- 30:00Zach: and
- 30:01Zach: ready
- 30:01Zach: to
- 30:01Zach: go
- 30:01Zach: for
- 30:01Zach: next
- 30:01Zach: year.
- 30:02Zach: You
- 30:02Zach: know,
- 30:02Zach: I
- 30:02Zach: think
- 30:02Zach: it's,
- 30:03Zach: I
- 30:03Zach: now
- 30:04Zach: is
- 30:04Zach: the
- 30:04Zach: perfect
- 30:04Zach: time
- 30:05Zach: to,
- 30:05Zach: to
- 30:05Zach: get
- 30:06Zach: started
- 30:06Zach: on
- 30:06Zach: those
- 30:07Zach: projects.
- 30:07Zach: Or
- 30:08Zach: if
- 30:08Zach: you
- 30:08Zach: want
- 30:09Zach: do
- 30:09Zach: an
- 30:09Zach: expansion
- 30:10Zach: or
- 30:10Zach: an
- 30:11Zach: addition
- 30:11Zach: or
- 30:11Zach: if
- 30:11Zach: you
- 30:11Zach: have
- 30:11Zach: code
- 30:12Zach: issues,
- 30:12Zach: you
- 30:13Zach: had
- 30:13Zach: some
- 30:13Zach: compliance
- 30:14Zach: issues.
- 30:15Zach: Now,
- 30:15Zach: now
- 30:15Zach: is
- 30:15Zach: the
- 30:15Zach: time
- 30:16Zach: to
- 30:16Zach: dive
- 30:16Zach: into
- 30:17Zach: those
- 30:17Zach: cuz
- 30:17Zach: it's
- 30:17Zach: not
- 30:17Zach: gonna
- 30:18Zach: affect
- 30:18Zach: your,
- 30:18Zach: your
- 30:19Zach: main
- 30:19Zach: operations.
- 30:20Zach: It
- 30:20Brian: is
- 30:20Brian: really
- 30:20Brian: interesting
- 30:21Brian: when
- 30:21Brian: you
- 30:21Brian: talk
- 30:21Brian: about
- 30:21Brian: seasonality
- 30:22Brian: though,
- 30:22Brian: because
- 30:23Brian: I
- 30:23Brian: think
- 30:23Brian: there's
- 30:23Brian: a
- 30:23Brian: huge
- 30:23Brian: difference
- 30:24Brian: here
- 30:24Brian: between
- 30:24Brian: people
- 30:25Brian: who
- 30:25Brian: are
- 30:25Brian: starting
- 30:25Brian: pure
- 30:26Brian: glamping
- 30:26Brian: resorts,
- 30:27Brian: people
- 30:27Brian: who
- 30:27Brian: are
- 30:27Brian: adding
- 30:28Brian: glamping
- 30:28Brian: to
- 30:28Brian: campgrounds.
- 30:29Brian: Absolutely.
- 30:29Brian: Are
- 30:29Brian: used
- 30:30Brian: to
- 30:30Brian: it
- 30:30Brian: being
- 30:30Brian: seasonal.
- 30:31Brian: Yeah.
- 30:31Brian: And
- 30:32Brian: I
- 30:32Brian: think
- 30:32Brian: that
- 30:32Brian: a
- 30:32Brian: lot
- 30:32Brian: of
- 30:32Brian: these
- 30:32Brian: consumers
- 30:33Brian: who
- 30:33Brian: are
- 30:33Brian: coming
- 30:34Brian: into
- 30:34Brian: glamping,
- 30:34Brian: whether
- 30:34Brian: it's
- 30:35Brian: on
- 30:35Brian: a
- 30:35Brian: Campground
- 30:35Brian: or
- 30:35Brian: by
- 30:35Brian: itself,
- 30:36Brian: is
- 30:36Brian: their
- 30:36Brian: first
- 30:37Brian: outdoor
- 30:37Brian: hospitality
- 30:38Brian: experience
- 30:39Brian: expected
- 30:39Brian: to
- 30:39Brian: be
- 30:40Brian: open.
- 30:41Brian: Yeah.
- 30:41Brian: Or
- 30:41Brian: at
- 30:41Brian: least
- 30:41Brian: a
- 30:41Brian: good
- 30:42Brian: portion
- 30:42Brian: of
- 30:42Connor: it.
- 30:42Connor: Right.
- 30:43Connor: Is
- 30:43Connor: that
- 30:43Connor: fair?
- 30:44Connor: Yeah.
- 30:44Connor: Yeah.
- 30:45Connor: And
- 30:45Connor: we're,
- 30:47Connor: you
- 30:47Connor: know,
- 30:47Connor: winter
- 30:47Connor: glamping
- 30:48Connor: and
- 30:48Connor: if
- 30:48Connor: that's
- 30:49Connor: going
- 30:49Connor: to
- 30:49Connor: become
- 30:49Connor: a
- 30:49Connor: thing,
- 30:50Connor: is
- 30:51Connor: there's
- 30:51Connor: not
- 30:51Connor: a
- 30:51Connor: lot
- 30:51Connor: of
- 30:51Connor: people
- 30:52Connor: doing
- 30:52Connor: it,
- 30:52Connor: particularly
- 30:53Connor: with
- 30:53Connor: soft
- 30:53Connor: walled
- 30:54Connor: canvas
- 30:54Connor: based
- 30:54Connor: structures.
- 30:55Connor: And
- 30:55Connor: I'm
- 30:55Connor: really
- 30:55Connor: curious
- 30:56Connor: to
- 30:56Connor: see
- 30:56Connor: what
- 30:56Connor: happens.
- 30:57Connor: You
- 30:57Connor: know,
- 30:57Connor: definitely
- 30:58Connor: folks
- 30:58Connor: that
- 30:58Connor: are
- 30:58Connor: using
- 30:58Connor: hard
- 30:59Connor: wall
- 30:59Connor: structures,
- 31:00Connor: you
- 31:00Connor: know,
- 31:00Connor: we
- 31:00Connor: see
- 31:00Connor: that
- 31:01Connor: Airstreams
- 31:02Connor: and
- 31:02Connor: modern
- 31:03Connor: cabins,
- 31:03Connor: log
- 31:03Connor: cabins
- 31:04Connor: are,
- 31:05Connor: you
- 31:05Connor: know,
- 31:05Connor: on
- 31:05Connor: average
- 31:06Connor: open
- 31:06Connor: for
- 31:07Connor: 10
- 31:07Connor: to
- 31:07Connor: 12
- 31:07Connor: months
- 31:08Connor: a
- 31:08Connor: year.
- 31:08Connor: But
- 31:08Connor: then
- 31:08Connor: canvas
- 31:09Connor: based
- 31:09Connor: structures
- 31:10Connor: six
- 31:10Connor: to
- 31:10Connor: nine.
- 31:10Connor: And
- 31:11Connor: so
- 31:11Connor: I
- 31:11Connor: think
- 31:12Connor: it's
- 31:12Connor: interesting
- 31:12Connor: when
- 31:12Connor: you're
- 31:12Connor: thinking
- 31:13Connor: about
- 31:13Connor: your
- 31:13Connor: site
- 31:13Connor: and
- 31:13Connor: you
- 31:13Connor: have
- 31:14Connor: to
- 31:14Connor: obviously
- 31:14Connor: consider
- 31:14Connor: your
- 31:15Connor: local
- 31:15Connor: weather,
- 31:16Connor: you
- 31:16Connor: know,
- 31:16Connor: what
- 31:16Connor: you
- 31:16Connor: want
- 31:16Connor: to
- 31:16Connor: do.
- 31:17Connor: And
- 31:17Connor: we
- 31:17Connor: see
- 31:18Connor: both
- 31:19Connor: models
- 31:19Connor: working
- 31:19Connor: successfully.
- 31:20Connor: Typically,
- 31:20Connor: like
- 31:21Connor: a
- 31:21Connor: canvas
- 31:21Connor: based
- 31:21Connor: structure
- 31:22Connor: will
- 31:22Connor: make
- 31:22Connor: more
- 31:22Connor: per
- 31:22Connor: night.
- 31:23Connor: But
- 31:23Connor: it,
- 31:24Connor: when
- 31:24Connor: you
- 31:24Connor: extend
- 31:24Connor: that
- 31:25Connor: over
- 31:25Connor: the
- 31:25Connor: whole
- 31:25Connor: operating
- 31:26Connor: season,
- 31:26Connor: maybe
- 31:26Connor: a
- 31:26Connor: hard
- 31:26Connor: wall
- 31:26Connor: structure
- 31:27Connor: would
- 31:27Connor: make
- 31:27Connor: more
- 31:28Connor: that's
- 31:28Connor: fair.
- 31:28Connor: That's,
- 31:29Connor: and
- 31:29Connor: I
- 31:29Connor: think
- 31:29Connor: it's
- 31:29Connor: important
- 31:30Connor: to
- 31:31Connor: keep
- 31:31Connor: in
- 31:31Connor: mind
- 31:31Connor: too,
- 31:32Connor: where
- 31:32Connor: you're
- 31:32Connor: at,
- 31:33Connor: your
- 31:33Connor: location,
- 31:33Connor: your
- 31:34Connor: location
- 31:34Connor: you
- 31:34Connor: know,
- 31:34Connor: has,
- 31:35Connor: has
- 31:35Connor: a
- 31:35Connor: big
- 31:35Connor: effect
- 31:35Connor: on
- 31:36Connor: that.
- 31:37Connor: I
- 31:37Connor: think
- 31:38Connor: a
- 31:38Connor: lot
- 31:38Connor: of
- 31:38Connor: people
- 31:39Connor: think
- 31:40Connor: or
- 31:40Connor: assume,
- 31:41Connor: and
- 31:41Connor: perhaps
- 31:42Connor: wrongly,
- 31:42Connor: that
- 31:43Connor: you
- 31:43Connor: know,
- 31:43Connor: the
- 31:43Connor: further
- 31:43Connor: north
- 31:44Connor: you
- 31:44Connor: are,
- 31:44Connor: the
- 31:44Connor: shorter
- 31:45Connor: your
- 31:45Connor: season
- 31:45Connor: is.
- 31:45Connor: And
- 31:46Connor: you
- 31:46Connor: know,
- 31:46Connor: I'm,
- 31:46Connor: I'm
- 31:46Connor: working
- 31:47Connor: with
- 31:47Connor: a,
- 31:48Connor: a
- 31:48Connor: wonderful
- 31:48Connor: couple
- 31:49Connor: that
- 31:49Connor: has
- 31:49Connor: a
- 31:49Connor: site
- 31:49Connor: in
- 31:50Connor: Minnesota
- 31:51Connor: and
- 31:52Connor: they're
- 31:53Connor: doing
- 31:53Connor: domes.
- 31:54Connor: And
- 31:55Connor: that
- 31:55Connor: was
- 31:55Connor: something
- 31:55Connor: we
- 31:55Connor: talked
- 31:55Connor: about.
- 31:56Connor: And
- 31:57Connor: he
- 31:57Connor: brought
- 31:57Connor: up
- 31:57Connor: a
- 31:57Connor: really
- 31:57Connor: good
- 31:57Connor: point
- 31:58Connor: and
- 31:58Connor: he
- 31:58Connor: said,
- 31:59Connor: you
- 31:59Connor: know,
- 31:59Connor: Zach,
- 31:59Connor: you
- 31:59Connor: gotta
- 31:59Connor: remember
- 32:00Connor: we're
- 32:00Connor: drawing
- 32:01Connor: from
- 32:02Connor: our
- 32:02Connor: area.
- 32:03Connor: We're
- 32:03Connor: drawing
- 32:04Connor: people
- 32:04Connor: from
- 32:04Connor: Minnesota.
- 32:05Connor: We're
- 32:06Connor: not
- 32:06Connor: wimps.
- 32:07Connor: Like,
- 32:08Connor: yes,
- 32:08Connor: we
- 32:09Connor: think
- 32:09Connor: people
- 32:10Connor: in
- 32:10Connor: this
- 32:10Connor: area
- 32:10Connor: will
- 32:10Connor: still
- 32:11Connor: come
- 32:11Connor: out
- 32:11Connor: and
- 32:11Connor: camp
- 32:11Connor: with
- 32:12Connor: us
- 32:12Connor: in
- 32:12Connor: November
- 32:13Connor: or
- 32:13Connor: December.
- 32:13Connor: I
- 32:13Connor: think
- 32:13Connor: they're
- 32:14Connor: rolling.
- 32:14Connor: I
- 32:14Connor: mean,
- 32:14Connor: I
- 32:14Connor: live
- 32:14Connor: in
- 32:14Connor: Calgary,
- 32:15Connor: so
- 32:15Connor: No,
- 32:15Connor: no,
- 32:16Connor: and
- 32:17Connor: and
- 32:17Connor: much
- 32:17Connor: the
- 32:17Connor: same
- 32:18Connor: way.
- 32:18Connor: You
- 32:18Connor: know,
- 32:18Connor: you
- 32:18Connor: can,
- 32:18Connor: you
- 32:18Connor: can
- 32:19Connor: think,
- 32:19Connor: oh,
- 32:20Connor: If
- 32:20Connor: I'm
- 32:21Connor: way
- 32:21Connor: down
- 32:21Connor: south,
- 32:21Connor: you
- 32:21Connor: know,
- 32:22Connor: if
- 32:22Connor: I'm
- 32:22Connor: in,
- 32:22Connor: in
- 32:22Connor: Phoenix
- 32:23Connor: or,
- 32:24Connor: or
- 32:24Connor: Dallas
- 32:24Connor: or,
- 32:25Connor: you
- 32:25Connor: know,
- 32:25Connor: somewhere
- 32:25Connor: that
- 32:26Connor: has
- 32:26Connor: really
- 32:26Connor: pretty
- 32:27Connor: mild
- 32:27Connor: winters,
- 32:28Connor: they
- 32:28Connor: still
- 32:29Connor: have
- 32:29Connor: a
- 32:29Connor: season
- 32:29Connor: too,
- 32:30Connor: because
- 32:30Connor: in
- 32:31Connor: July
- 32:32Connor: and
- 32:32Connor: August
- 32:32Connor: when
- 32:32Connor: it's
- 32:33Connor: 110
- 32:33Connor: degrees
- 32:34Connor: out,
- 32:34Connor: nobody
- 32:35Connor: wants
- 32:35Connor: to
- 32:35Connor: be
- 32:36Connor: outside
- 32:37Connor: and
- 32:37Connor: in
- 32:37Connor: a
- 32:37Connor: tent
- 32:38Connor: and
- 32:39Connor: without
- 32:39Connor: air
- 32:39Connor: conditioning.
- 32:40Connor: So
- 32:40Connor: I
- 32:40Connor: think,
- 32:40Connor: you
- 32:40Connor: know,
- 32:40Connor: your
- 32:41Connor: sight
- 32:41Connor: and
- 32:42Connor: where
- 32:42Connor: you
- 32:42Connor: are,
- 32:42Connor: it's,
- 32:42Connor: it's
- 32:43Connor: always
- 32:43Connor: gonna
- 32:43Connor: impact
- 32:44Connor: that
- 32:45Connor: a
- 32:45Connor: little
- 32:45Connor: bit.
- 32:46Brian: And
- 32:46Brian: it's
- 32:46Brian: the
- 32:46Brian: mindset
- 32:47Brian: of
- 32:47Brian: the
- 32:47Brian: people
- 32:47Brian: again,
- 32:47Brian: for
- 32:47Brian: sure,
- 32:48Brian: whether
- 32:48Brian: they're
- 32:48Brian: Minnesota
- 32:49Brian: or,
- 32:49Connor: or
- 32:49Connor: whatever.
- 32:49Connor: But
- 32:50Connor: it's
- 32:50Connor: also
- 32:50Connor: the,
- 32:51Connor: I've
- 32:51Brian: never,
- 32:52Brian: the
- 32:52Brian: people
- 32:52Brian: who
- 32:52Brian: have
- 32:52Brian: gone
- 32:53Brian: Camping
- 32:53Brian: whole
- 32:53Brian: life
- 32:54Brian: have
- 32:54Brian: the
- 32:54Brian: seasonality
- 32:55Brian: built
- 32:55Brian: into
- 32:55Brian: the
- 32:55Brian: mindset.
- 32:56Brian: Right.
- 32:56Brian: So
- 32:57Brian: they're
- 32:57Brian: more
- 32:57Brian: willing
- 32:57Brian: to
- 32:57Brian: accept
- 32:58Brian: that
- 32:58Brian: too.
- 32:59Ruben: And
- 32:59Ruben: I,
- 32:59Ruben: Irene,
- 33:00Ruben: I
- 33:00Ruben: mean,
- 33:00Ruben: to
- 33:00Ruben: follow
- 33:00Ruben: up
- 33:01Ruben: with
- 33:01Ruben: that,
- 33:01Ruben: Irene,
- 33:02Ruben: like
- 33:03Ruben: from
- 33:03Ruben: your
- 33:04Ruben: property
- 33:04Ruben: where
- 33:05Ruben: you've
- 33:05Ruben: got
- 33:05Ruben: this
- 33:05Ruben: higher
- 33:06Ruben: end
- 33:07Ruben: client
- 33:07Ruben: and
- 33:07Ruben: you
- 33:08Ruben: already
- 33:08Ruben: have
- 33:08Ruben: a
- 33:08Ruben: spa,
- 33:09Ruben: you
- 33:09Ruben: already
- 33:09Ruben: have
- 33:09Ruben: a
- 33:10Ruben: small
- 33:10Ruben: yay,
- 33:11Ruben: you
- 33:11Ruben: already
- 33:11Ruben: have,
- 33:12Ruben: you
- 33:12Ruben: know,
- 33:12Ruben: all
- 33:12Ruben: this
- 33:12Ruben: stuff.
- 33:12Ruben: It's
- 33:12Ruben: like,
- 33:13Ruben: at
- 33:13Ruben: what
- 33:13Ruben: point
- 33:14Ruben: do
- 33:14Ruben: you
- 33:14Ruben: say
- 33:14Ruben: like,
- 33:15Ruben: what.
- 33:16Ruben: What
- 33:16Ruben: the
- 33:17Ruben: FL
- 33:17Ruben: would
- 33:17Ruben: anybody
- 33:17Ruben: else
- 33:18Ruben: want?
- 33:18Ruben: Right?
- 33:18Ruben: Like,
- 33:19Ruben: do
- 33:19Ruben: you
- 33:19Ruben: ever
- 33:19Ruben: get
- 33:19Ruben: to
- 33:19Ruben: this
- 33:19Ruben: point
- 33:20Ruben: where
- 33:20Ruben: there's
- 33:20Ruben: gonna
- 33:20Ruben: be
- 33:20Ruben: a
- 33:20Ruben: ceiling
- 33:21Ruben: of,
- 33:22Ruben: because
- 33:22Ruben: of
- 33:22Ruben: the
- 33:22Ruben: clientele
- 33:23Ruben: that
- 33:23Ruben: you
- 33:23Ruben: have,
- 33:24Ruben: does
- 33:24Ruben: it
- 33:24Ruben: become
- 33:25Ruben: difficult
- 33:25Ruben: to
- 33:25Ruben: say,
- 33:26Ruben: oh
- 33:26Ruben: man,
- 33:27Ruben: what,
- 33:27Ruben: what
- 33:27Ruben: could
- 33:27Ruben: be,
- 33:27Ruben: are
- 33:28Ruben: they
- 33:28Ruben: expecting
- 33:28Ruben: more
- 33:29Ruben: and
- 33:29Ruben: more?
- 33:29Ruben: And
- 33:30Ruben: then
- 33:30Ruben: at
- 33:30Ruben: what
- 33:30Ruben: point,
- 33:30Ruben: what
- 33:30Ruben: else
- 33:31Ruben: could
- 33:31Ruben: you
- 33:31Ruben: provide?
- 33:31Ruben: Like,
- 33:32Ruben: you
- 33:32Ruben: already
- 33:32Ruben: have
- 33:32Ruben: all
- 33:32Ruben: this
- 33:33Ruben: stuff.
- 33:34Irene: Yeah.
- 33:35Irene: You
- 33:35Irene: know,
- 33:36Irene: it's
- 33:36Irene: interesting
- 33:36Irene: because
- 33:37Irene: I
- 33:37Irene: was,
- 33:37Irene: when
- 33:37Irene: you
- 33:37Irene: were
- 33:37Irene: talking
- 33:37Irene: about
- 33:38Irene: winter,
- 33:38Irene: I
- 33:38Irene: was
- 33:38Irene: like,
- 33:39Irene: no
- 33:39Irene: way
- 33:39Irene: in
- 33:39Irene: hell.
- 33:40Irene: And,
- 33:40Irene: and
- 33:40Irene: not
- 33:41Irene: that,
- 33:41Irene: but
- 33:41Irene: I
- 33:41Irene: was
- 33:41Irene: like,
- 33:41Irene: there's
- 33:42Irene: nobody
- 33:42Irene: that's
- 33:42Irene: gonna
- 33:42Irene: schlep,
- 33:44Irene: none
- 33:44Irene: of
- 33:44Irene: my
- 33:44Irene: clients
- 33:44Irene: would
- 33:45Irene: schlep
- 33:45Irene: a
- 33:46Irene: bag
- 33:46Irene: of
- 33:46Irene: anything,
- 33:47Irene: you
- 33:47Irene: know,
- 33:47Irene: through
- 33:47Irene: the
- 33:48Irene: snow
- 33:48Irene: to
- 33:48Irene: kind
- 33:48Irene: of
- 33:48Irene: get
- 33:48Irene: to
- 33:49Irene: it.
- 33:49Irene: But
- 33:49Irene: you
- 33:49Irene: know,
- 33:50Irene: as
- 33:50Irene: people
- 33:50Irene: continue
- 33:51Irene: to
- 33:51Irene: glamp,
- 33:52Irene: right?
- 33:52Irene: I
- 33:52Irene: mean,
- 33:53Irene: we
- 33:53Irene: have
- 33:53Irene: a
- 33:53Irene: lot
- 33:53Irene: of
- 33:53Irene: people
- 33:54Irene: now
- 33:54Irene: that
- 33:54Irene: fly
- 33:54Irene: in
- 33:54Irene: to
- 33:55Irene: see
- 33:55Irene: us
- 33:55Irene: who
- 33:55Irene: have
- 33:55Irene: stayed
- 33:56Irene: at
- 33:56Irene: an
- 33:56Irene: under
- 33:56Irene: canvas
- 33:57Irene: or
- 33:57Irene: collective
- 33:57Irene: retreats,
- 33:58Irene: or
- 33:58Irene: a
- 33:58Irene: fire
- 33:58Irene: light
- 33:59Irene: or,
- 33:59Irene: you
- 34:00Irene: know,
- 34:00Irene: and
- 34:00Irene: so
- 34:00Irene: they've
- 34:00Irene: experienced
- 34:01Irene: different
- 34:02Irene: things.
- 34:03Irene: And
- 34:03Irene: so
- 34:03Irene: I
- 34:03Irene: think
- 34:03Irene: that
- 34:04Irene: one
- 34:04Irene: of
- 34:04Irene: the
- 34:04Irene: things
- 34:04Irene: that
- 34:05Irene: we
- 34:06Irene: always
- 34:06Irene: and
- 34:06Irene: continuously
- 34:07Irene: have
- 34:07Irene: to
- 34:07Irene: do
- 34:08Irene: is,
- 34:09Irene: maybe
- 34:10Irene: there
- 34:10Irene: are
- 34:10Irene: some
- 34:10Irene: staples
- 34:11Irene: that
- 34:11Irene: never
- 34:11Irene: shift,
- 34:12Irene: right?
- 34:12Irene: It's
- 34:12Irene: like
- 34:13Irene: why
- 34:13Irene: you
- 34:13Irene: always
- 34:13Irene: go
- 34:14Irene: to
- 34:14Irene: certain
- 34:15Irene: places
- 34:15Irene: because
- 34:16Irene: you
- 34:16Irene: know
- 34:16Irene: that
- 34:16Irene: this
- 34:17Irene: is
- 34:17Irene: always
- 34:17Irene: gonna
- 34:17Irene: be
- 34:17Irene: on
- 34:17Irene: the
- 34:18Irene: menu
- 34:18Irene: or
- 34:18Irene: that
- 34:19Irene: you
- 34:19Irene: know,
- 34:19Irene: like
- 34:19Irene: your
- 34:19Irene: grocery
- 34:20Irene: store,
- 34:20Irene: like
- 34:20Irene: the
- 34:20Irene: back
- 34:21Irene: of
- 34:21Irene: your
- 34:21Irene: hand.
- 34:21Irene: You
- 34:21Irene: know,
- 34:21Irene: we
- 34:22Irene: have
- 34:22Irene: guests
- 34:22Irene: now
- 34:22Irene: that
- 34:23Irene: are
- 34:23Irene: gonna
- 34:23Irene: be
- 34:23Irene: in
- 34:24Irene: our
- 34:24Irene: fifth
- 34:24Irene: year
- 34:24Irene: in
- 34:24Irene: a
- 34:24Irene: row,
- 34:25Irene: right?
- 34:25Irene: But
- 34:26Irene: I
- 34:26Irene: think
- 34:26Irene: what
- 34:26Irene: we're
- 34:26Irene: able
- 34:27Irene: to
- 34:27Irene: do
- 34:27Irene: is
- 34:27Irene: mix
- 34:28Irene: up
- 34:28Irene: the
- 34:28Irene: experience
- 34:30Irene: by
- 34:30Irene: leveling
- 34:31Irene: up
- 34:31Irene: or
- 34:31Irene: using
- 34:32Irene: the
- 34:32Irene: space
- 34:32Irene: uniquely.
- 34:33Irene: You
- 34:33Irene: know,
- 34:33Irene: with
- 34:33Irene: 30
- 34:34Irene: acres,
- 34:34Irene: there
- 34:34Irene: are
- 34:35Irene: lots
- 34:35Irene: of
- 34:35Irene: little
- 34:35Irene: nooks
- 34:36Irene: and
- 34:36Irene: crannies
- 34:36Irene: that
- 34:36Irene: you
- 34:37Irene: can
- 34:37Irene: continue
- 34:37Irene: to
- 34:37Irene: recreate
- 34:38Irene: magic.
- 34:39Irene: Maybe,
- 34:39Irene: you
- 34:40Irene: know,
- 34:40Irene: each
- 34:40Irene: year
- 34:41Irene: you
- 34:41Irene: know,
- 34:41Irene: we
- 34:41Irene: have
- 34:41Irene: this,
- 34:42Irene: like
- 34:42Irene: next
- 34:42Irene: year,
- 34:42Irene: one
- 34:43Irene: of
- 34:43Irene: the
- 34:43Irene: buildings
- 34:44Irene: that
- 34:44Irene: we
- 34:44Irene: had
- 34:44Irene: that
- 34:44Irene: we
- 34:44Irene: were
- 34:44Irene: using
- 34:45Irene: as
- 34:46Irene: private
- 34:46Irene: dining
- 34:46Irene: space,
- 34:47Irene: we're
- 34:47Irene: actually
- 34:47Irene: converting
- 34:48Irene: to
- 34:48Irene: a
- 34:48Irene: speakeasy.
- 34:49Irene: And
- 34:49Irene: so
- 34:49Irene: it's
- 34:50Irene: constantly
- 34:51Irene: reusing
- 34:51Irene: your
- 34:52Irene: space
- 34:53Irene: in
- 34:53Irene: a
- 34:53Irene: very
- 34:53Irene: unexpected
- 34:54Irene: way
- 34:55Irene: so
- 34:55Irene: that
- 34:55Irene: a
- 34:55Irene: guest
- 34:56Irene: will
- 34:56Irene: continue
- 34:57Irene: to
- 34:57Irene: spend
- 34:57Irene: their
- 34:57Irene: money
- 34:58Irene: on
- 34:58Irene: the
- 34:58Irene: ancillary
- 34:59Irene: things.
- 35:00Irene: So
- 35:01Irene: it's
- 35:01Irene: readjusting,
- 35:02Irene: reusing,
- 35:03Irene: reinvigorating.
- 35:05Irene: We
- 35:05Irene: were
- 35:05Irene: gonna
- 35:05Irene: put
- 35:05Irene: in
- 35:06Irene: a,
- 35:06Irene: we
- 35:06Irene: have
- 35:06Irene: a
- 35:06Irene: cement
- 35:06Irene: slab
- 35:07Irene: that
- 35:07Irene: we
- 35:07Irene: use
- 35:07Irene: for
- 35:07Irene: a
- 35:07Irene: wedding.
- 35:08Irene: You
- 35:08Irene: know,
- 35:08Irene: paddle
- 35:09Irene: is,
- 35:09Irene: is
- 35:09Irene: it
- 35:09Irene: pickleball?
- 35:10Irene: Pickleball
- 35:10Irene: is
- 35:10Irene: becoming
- 35:11Irene: the
- 35:11Irene: hottest
- 35:11Irene: craze.
- 35:12Irene: We're
- 35:12Irene: converting
- 35:13Irene: that
- 35:13Irene: cement
- 35:13Irene: slab
- 35:14Irene: that's
- 35:14Irene: used
- 35:14Irene: for
- 35:14Irene: weddings
- 35:15Irene: into
- 35:15Irene: a
- 35:15Irene: pickleball
- 35:15Irene: core.
- 35:16Irene: And
- 35:16Irene: then
- 35:17Irene: where
- 35:17Irene: we're
- 35:17Irene: like,
- 35:17Irene: okay,
- 35:17Irene: well
- 35:17Irene: how
- 35:17Irene: do
- 35:18Irene: we
- 35:18Irene: amp
- 35:18Irene: that
- 35:18Irene: up?
- 35:18Irene: All
- 35:19Irene: right,
- 35:19Irene: well,
- 35:19Irene: we're
- 35:19Irene: gonna
- 35:19Irene: do
- 35:19Irene: a
- 35:19Irene: little
- 35:20Irene: hut
- 35:20Irene: and
- 35:20Irene: a
- 35:21Irene: lemonade
- 35:21Irene: stand,
- 35:21Irene: but
- 35:21Irene: it's
- 35:21Irene: really
- 35:21Irene: gonna
- 35:21Irene: be
- 35:22Irene: spiked
- 35:22Irene: lemonade,
- 35:23Irene: right?
- 35:23Irene: Cause
- 35:23Irene: pickleball
- 35:23Irene: is
- 35:23Irene: known
- 35:24Irene: to
- 35:24Irene: be
- 35:24Irene: a,
- 35:24Irene: you
- 35:25Irene: know,
- 35:25Irene: so
- 35:25Irene: it's
- 35:26Irene: the
- 35:26Irene: constant
- 35:27Irene: thought
- 35:28Irene: to
- 35:28Irene: how
- 35:28Irene: do
- 35:28Irene: we
- 35:28Irene: continue
- 35:29Irene: to
- 35:30Irene: maximize
- 35:30Irene: the
- 35:30Irene: space
- 35:31Irene: and
- 35:31Irene: stay
- 35:32Irene: true
- 35:32Irene: to
- 35:32Irene: the
- 35:32Irene: trends
- 35:34Irene: that
- 35:34Irene: everybody.
- 35:36Irene: The
- 35:36Irene: life
- 35:36Irene: cycle
- 35:37Irene: of
- 35:37Irene: trends
- 35:37Irene: that
- 35:37Irene: all
- 35:38Irene: of
- 35:38Irene: our
- 35:38Irene: guests
- 35:39Irene: who
- 35:39Irene: are
- 35:39Irene: consumers
- 35:41Irene: are
- 35:41Irene: doing,
- 35:41Irene: because
- 35:42Irene: that's
- 35:43Irene: what
- 35:43Irene: they
- 35:43Irene: want.
- 35:43Irene: We're
- 35:44Irene: all
- 35:44Irene: consumers.
- 35:45Irene: We
- 35:45Irene: want
- 35:45Irene: something
- 35:45Irene: new
- 35:45Irene: and
- 35:46Irene: awesome
- 35:46Irene: and
- 35:46Irene: different
- 35:47Irene: and
- 35:47Irene: exciting,
- 35:48Irene: but
- 35:48Irene: why
- 35:48Irene: do
- 35:48Irene: we
- 35:49Irene: still
- 35:49Irene: keep
- 35:49Irene: going
- 35:49Irene: back
- 35:49Irene: to
- 35:49Irene: the
- 35:50Irene: same
- 35:50Irene: thing?
- 35:51Irene: Because
- 35:51Irene: they're
- 35:51Irene: doing
- 35:51Irene: it
- 35:51Irene: too.
- 35:52Irene: Yes.
- 35:52Irene: I
- 35:52Irene: think
- 35:52Irene: about
- 35:53Irene: it
- 35:53Irene: all
- 35:53Irene: the
- 35:53Irene: time.
- 35:54Irene: I'm
- 35:54Irene: already
- 35:55Irene: like
- 35:55Irene: ordering
- 35:56Irene: vinyl
- 35:56Irene: records
- 35:57Irene: for
- 35:57Irene: the
- 35:57Irene: speakeasy.
- 35:58Irene: We're
- 35:58Irene: changing
- 35:58Irene: out
- 35:58Irene: the
- 35:58Irene: front
- 35:59Irene: door
- 35:59Irene: to
- 35:59Irene: it,
- 35:59Irene: so
- 35:59Irene: it
- 35:59Irene: looks
- 36:00Irene: a
- 36:00Irene: little
- 36:00Irene: bit
- 36:00Irene: more,
- 36:00Irene: we're
- 36:00Irene: getting
- 36:01Irene: a
- 36:01Irene: neon
- 36:01Irene: light,
- 36:02Irene: you
- 36:02Irene: know,
- 36:02Irene: that
- 36:02Irene: kind
- 36:02Irene: of
- 36:02Irene: flickers.
- 36:03Irene: But
- 36:03Irene: we're
- 36:03Irene: doing
- 36:04Irene: all
- 36:04Irene: that
- 36:04Irene: stuff,
- 36:04Irene: right?
- 36:05Irene: And
- 36:05Irene: so
- 36:05Irene: that's
- 36:05Irene: the,
- 36:06Irene: that's
- 36:06Irene: the
- 36:06Irene: fun
- 36:06Irene: part
- 36:07Irene: of
- 36:07Irene: the
- 36:07Irene: off
- 36:07Irene: season.
- 36:08Irene: It's
- 36:09Irene: not
- 36:09Irene: revamping,
- 36:10Irene: enhancing
- 36:10Irene: the
- 36:11Irene: guest
- 36:11Irene: experience
- 36:11Irene: to
- 36:11Irene: meet
- 36:11Irene: the
- 36:12Irene: guest
- 36:12Irene: exactly
- 36:13Irene: where
- 36:13Irene: they're
- 36:13Irene: at.
- 36:16Brian: Definitely
- 36:17Brian: amazing
- 36:17Brian: that
- 36:17Brian: yeah,
- 36:18Brian: the
- 36:18Brian: analysis
- 36:18Brian: is
- 36:19Brian: so
- 36:19Brian: super
- 36:19Connor: critical.
- 36:19Connor: Like,
- 36:20Connor: I'm
- 36:20Connor: really
- 36:20Connor: glad
- 36:20Connor: that
- 36:21Brian: you're
- 36:21Brian: here.
- 36:21Brian: I
- 36:21Brian: kind
- 36:22Brian: of
- 36:22Brian: talk
- 36:22Brian: us
- 36:22Brian: through
- 36:22Brian: that
- 36:23Brian: and
- 36:23Brian: the
- 36:23Brian: mindset
- 36:23Brian: of
- 36:23Brian: your
- 36:23Brian: perspective
- 36:24Brian: as,
- 36:24Brian: as
- 36:24Brian: an
- 36:24Connor: owner,
- 36:25Connor: it's
- 36:26Irene: that,
- 36:27Irene: well,
- 36:27Irene: it's
- 36:27Irene: like
- 36:27Irene: engineering.
- 36:28Irene: I
- 36:28Irene: mean,
- 36:28Irene: does
- 36:28Irene: everybody
- 36:29Irene: talk
- 36:29Irene: about
- 36:29Irene: it?
- 36:29Irene: And
- 36:29Irene: I
- 36:29Irene: know
- 36:29Irene: that,
- 36:30Irene: you
- 36:30Irene: know,
- 36:30Irene: when
- 36:30Irene: people
- 36:30Irene: are,
- 36:30Irene: advisors
- 36:31Irene: are
- 36:31Irene: chatting
- 36:31Irene: about
- 36:32Irene: something,
- 36:32Irene: they're
- 36:32Irene: chatting
- 36:32Irene: about
- 36:33Irene: something
- 36:33Irene: in
- 36:33Irene: a
- 36:33Irene: way
- 36:33Irene: that
- 36:34Irene: has
- 36:34Irene: them,
- 36:35Irene: are
- 36:35Irene: they
- 36:35Irene: frozen
- 36:36Irene: again?
- 36:38Ruben: I
- 36:38Ruben: think
- 36:38Ruben: so.
- 36:38Ruben: Keep
- 36:38Ruben: going.
- 36:40Irene: Yeah.
- 36:40Irene: But
- 36:40Irene: you
- 36:41Irene: know,
- 36:41Irene: like
- 36:41Irene: engineers,
- 36:42Irene: it's
- 36:42Irene: really
- 36:42Irene: easy
- 36:42Irene: to
- 36:42Irene: kind
- 36:42Irene: of
- 36:43Irene: sit
- 36:43Irene: back
- 36:43Irene: and
- 36:43Irene: kind
- 36:43Irene: of
- 36:43Irene: say,
- 36:43Irene: this
- 36:44Irene: is
- 36:44Irene: what's
- 36:44Irene: supposed
- 36:44Irene: to
- 36:44Irene: look
- 36:45Irene: like.
- 36:45Irene: But
- 36:45Irene: then
- 36:46Irene: it's
- 36:46Irene: the
- 36:46Irene: actual,
- 36:47Irene: when
- 36:47Irene: you
- 36:47Irene: start
- 36:47Irene: to
- 36:47Irene: build
- 36:48Irene: it
- 36:48Irene: or
- 36:48Irene: you're
- 36:48Irene: starting
- 36:49Irene: to
- 36:50Irene: operate
- 36:50Irene: it,
- 36:51Irene: you
- 36:51Irene: have
- 36:52Irene: to
- 36:52Irene: do
- 36:52Irene: different
- 36:52Irene: things.
- 36:53Irene: You
- 36:53Irene: have
- 36:53Irene: to
- 36:53Irene: respond
- 36:54Irene: to
- 36:55Irene: what
- 36:55Irene: your
- 36:55Irene: guests
- 36:55Irene: are,
- 36:56Irene: and
- 36:56Irene: oftentimes
- 36:57Irene: your
- 36:57Irene: guests
- 36:58Irene: sometimes
- 36:58Irene: aren't
- 36:58Irene: exactly
- 36:59Irene: who
- 36:59Irene: you're,
- 37:00Irene: so
- 37:00Irene: that's
- 37:00Irene: the,
- 37:01Irene: that's
- 37:01Irene: the
- 37:01Irene: actual
- 37:01Irene: fun
- 37:02Irene: and
- 37:02Irene: the
- 37:02Irene: talent.
- 37:03Irene: I
- 37:03Irene: love
- 37:03Irene: it.
- 37:05Ruben: Yeah.
- 37:05Ruben: And
- 37:05Ruben: I
- 37:05Ruben: think
- 37:05Ruben: that's
- 37:05Ruben: the
- 37:05Ruben: bigger,
- 37:06Ruben: that's
- 37:06Ruben: like
- 37:06Ruben: the
- 37:06Ruben: bigger
- 37:07Ruben: point
- 37:07Ruben: to
- 37:08Ruben: be
- 37:08Ruben: curious
- 37:08Ruben: to
- 37:08Ruben: see
- 37:09Ruben: what
- 37:09Ruben: you
- 37:09Ruben: guys
- 37:09Ruben: think
- 37:09Ruben: about
- 37:10Ruben: this,
- 37:10Ruben: where.
- 37:11Ruben: You
- 37:11Ruben: look
- 37:11Ruben: at
- 37:11Ruben: the
- 37:11Ruben: history
- 37:12Ruben: of
- 37:12Ruben: glamping,
- 37:13Ruben: therefore
- 37:14Ruben: looking
- 37:14Ruben: at
- 37:14Ruben: the
- 37:14Ruben: future
- 37:14Ruben: of
- 37:15Ruben: glamping
- 37:16Ruben: and
- 37:16Ruben: consolidation
- 37:17Ruben: in
- 37:17Ruben: this
- 37:17Ruben: space
- 37:17Ruben: hasn't
- 37:18Connor: happened
- 37:18Connor: yet.
- 37:18Connor: Right?
- 37:19Ruben: To,
- 37:19Ruben: to
- 37:19Ruben: a
- 37:20Ruben: big
- 37:20Ruben: degree.
- 37:20Ruben: And
- 37:21Ruben: it
- 37:21Ruben: will,
- 37:21Ruben: right?
- 37:21Ruben: That's
- 37:21Ruben: gonna
- 37:22Ruben: be
- 37:22Ruben: the
- 37:22Ruben: next
- 37:22Ruben: thing
- 37:22Ruben: that's
- 37:23Ruben: gonna
- 37:23Ruben: be
- 37:23Ruben: on
- 37:23Ruben: the,
- 37:23Ruben: the
- 37:23Ruben: docket.
- 37:24Ruben: But
- 37:25Ruben: 10
- 37:25Ruben: years
- 37:25Ruben: ago
- 37:27Ruben: there
- 37:27Ruben: wasn't
- 37:27Ruben: as
- 37:27Ruben: many
- 37:28Ruben: options.
- 37:28Ruben: So
- 37:28Ruben: you
- 37:28Ruben: would
- 37:28Ruben: just
- 37:29Ruben: pick
- 37:29Ruben: a
- 37:29Ruben: place
- 37:29Ruben: to
- 37:29Ruben: go
- 37:29Ruben: to
- 37:30Ruben: and
- 37:30Ruben: be
- 37:30Ruben: like,
- 37:30Ruben: great,
- 37:30Ruben: it's
- 37:30Ruben: got
- 37:31Ruben: a
- 37:31Ruben: tent.
- 37:31Ruben: Looks
- 37:31Ruben: good.
- 37:32Ruben: Fantastic.
- 37:32Ruben: Right
- 37:33Ruben: now
- 37:34Ruben: there's
- 37:34Ruben: competition,
- 37:35Ruben: there's
- 37:35Ruben: great
- 37:35Ruben: operators
- 37:36Ruben: all
- 37:36Ruben: over
- 37:37Ruben: the
- 37:37Ruben: place.
- 37:37Ruben: Mm-hmm.
- 37:38Ruben: And
- 37:38Ruben: it's
- 37:39Ruben: no
- 37:39Ruben: longer
- 37:40Ruben: good
- 37:40Ruben: enough
- 37:40Ruben: to
- 37:41Ruben: just
- 37:41Ruben: put
- 37:41Ruben: up
- 37:41Ruben: a
- 37:41Ruben: tent
- 37:42Ruben: and
- 37:42Ruben: operate.
- 37:42Ruben: It's
- 37:43Ruben: no
- 37:43Ruben: longer
- 37:43Ruben: good
- 37:43Ruben: enough
- 37:44Ruben: to
- 37:44Ruben: just
- 37:44Ruben: copy
- 37:45Ruben: maybe
- 37:45Ruben: what
- 37:45Ruben: somebody
- 37:45Ruben: else
- 37:46Ruben: did,
- 37:46Ruben: copy
- 37:47Ruben: their
- 37:47Ruben: playbook.
- 37:48Connor: You've
- 37:48Connor: gotta
- 37:48Connor: have
- 37:49Ruben: all
- 37:50Ruben: these
- 37:50Ruben: different
- 37:50Ruben: things
- 37:50Ruben: because
- 37:51Ruben: the
- 37:51Ruben: user
- 37:51Ruben: taste
- 37:52Ruben: has
- 37:52Ruben: changed,
- 37:52Ruben: right?
- 37:53Ruben: They,
- 37:53Ruben: they
- 37:53Ruben: got
- 37:54Ruben: a
- 37:54Ruben: taste
- 37:54Ruben: of,
- 37:54Ruben: man,
- 37:54Ruben: I
- 37:55Ruben: really
- 37:55Ruben: like
- 37:55Ruben: this
- 37:55Ruben: glamping
- 37:56Ruben: thing.
- 37:56Ruben: Like
- 37:56Ruben: what
- 37:57Ruben: else
- 37:57Ruben: is.
- 37:58Ruben: And
- 37:58Ruben: they
- 37:58Ruben: don't
- 37:58Ruben: always
- 37:59Ruben: wanna
- 37:59Ruben: do
- 37:59Ruben: the
- 37:59Ruben: same
- 38:00Ruben: thing.
- 38:00Ruben: I
- 38:00Ruben: think
- 38:00Ruben: there's
- 38:00Ruben: comfort
- 38:01Ruben: to
- 38:01Ruben: kind
- 38:01Ruben: of
- 38:01Ruben: like
- 38:01Ruben: the
- 38:01Ruben: four
- 38:02Ruben: seasons
- 38:02Ruben: of
- 38:02Ruben: glamping
- 38:03Ruben: of,
- 38:03Ruben: Hey,
- 38:03Ruben: I
- 38:03Ruben: know
- 38:04Ruben: what
- 38:04Ruben: it
- 38:04Ruben: is,
- 38:04Ruben: I
- 38:04Ruben: know
- 38:05Ruben: what
- 38:05Ruben: it
- 38:05Ruben: is,
- 38:05Ruben: and
- 38:05Ruben: I'm
- 38:06Ruben: great.
- 38:06Ruben: Awesome.
- 38:07Ruben: But
- 38:07Ruben: I
- 38:07Ruben: think
- 38:08Ruben: the
- 38:08Ruben: growth
- 38:08Ruben: in
- 38:08Ruben: the
- 38:08Ruben: industry
- 38:09Ruben: will
- 38:09Ruben: always
- 38:09Ruben: be
- 38:09Ruben: people
- 38:10Connor: searching
- 38:10Connor: for
- 38:10Connor: those
- 38:10Connor: new
- 38:11Ruben: experiences.
- 38:12Ruben: The
- 38:12Ruben: winter
- 38:12Ruben: glamping.
- 38:13Ruben: Yeah.
- 38:13Ruben: I
- 38:13Ruben: think
- 38:14Ruben: there
- 38:14Ruben: is
- 38:14Ruben: people
- 38:14Ruben: who
- 38:14Ruben: are
- 38:14Ruben: gonna
- 38:15Ruben: go
- 38:15Ruben: do
- 38:15Ruben: that.
- 38:16Ruben: People
- 38:16Ruben: who
- 38:16Ruben: want,
- 38:17Ruben: you
- 38:17Ruben: know,
- 38:17Ruben: to
- 38:17Ruben: come
- 38:17Ruben: to
- 38:17Ruben: the
- 38:17Ruben: same
- 38:18Ruben: property,
- 38:18Ruben: want
- 38:18Ruben: something
- 38:19Ruben: different.
- 38:19Ruben: You
- 38:20Ruben: need,
- 38:20Ruben: I
- 38:20Ruben: mean,
- 38:20Ruben: the
- 38:20Ruben: reality
- 38:21Ruben: is
- 38:21Ruben: that
- 38:21Ruben: you
- 38:21Ruben: need
- 38:22Ruben: to
- 38:22Ruben: now
- 38:23Ruben: more
- 38:23Ruben: than
- 38:24Ruben: ever
- 38:24Ruben: set
- 38:25Ruben: yourself
- 38:25Ruben: apart
- 38:26Ruben: or
- 38:26Ruben: else
- 38:26Ruben: you're
- 38:26Ruben: gonna
- 38:27Ruben: fall
- 38:27Ruben: behind
- 38:28Ruben: because
- 38:28Ruben: you
- 38:28Ruben: no
- 38:28Ruben: longer
- 38:29Ruben: are
- 38:29Ruben: the,
- 38:30Ruben: you
- 38:30Ruben: know,
- 38:30Ruben: just
- 38:31Ruben: a
- 38:31Ruben: big
- 38:31Ruben: fish
- 38:31Ruben: at
- 38:31Ruben: a
- 38:31Ruben: small
- 38:32Ruben: pond.
- 38:33Ruben: Now
- 38:33Ruben: there's
- 38:33Ruben: a
- 38:33Ruben: really
- 38:34Ruben: big
- 38:34Ruben: pond
- 38:34Ruben: and
- 38:34Ruben: a
- 38:34Ruben: lot
- 38:34Ruben: of
- 38:34Ruben: fish.
- 38:35Ruben: And
- 38:36Ruben: so
- 38:36Ruben: you
- 38:36Ruben: just
- 38:36Ruben: gotta
- 38:37Ruben: be,
- 38:37Ruben: you
- 38:37Ruben: know,
- 38:37Ruben: really
- 38:38Ruben: differentiate
- 38:38Ruben: yourself,
- 38:39Ruben: which
- 38:39Ruben: is
- 38:40Ruben: just
- 38:40Ruben: the
- 38:40Ruben: natural
- 38:41Ruben: progression
- 38:41Ruben: of
- 38:41Ruben: this
- 38:41Ruben: industry.
- 38:42Ruben: It's
- 38:42Ruben: just,
- 38:42Ruben: it
- 38:42Ruben: has
- 38:42Ruben: to
- 38:43Ruben: happen.
- 38:43Ruben: So
- 38:43Ruben: you
- 38:43Ruben: need
- 38:43Ruben: the
- 38:43Ruben: pool,
- 38:44Ruben: you
- 38:44Ruben: need
- 38:44Ruben: the
- 38:44Ruben: activities,
- 38:45Ruben: you
- 38:45Ruben: need
- 38:46Ruben: to
- 38:46Ruben: pick
- 38:46Ruben: a
- 38:46Ruben: ball.
- 38:47Ruben: You
- 38:47Ruben: need,
- 38:47Ruben: you
- 38:47Ruben: know,
- 38:47Ruben: to
- 38:47Ruben: be
- 38:48Ruben: open
- 38:48Ruben: year
- 38:48Ruben: round.
- 38:49Ruben: You
- 38:49Ruben: ha
- 38:49Ruben: I
- 38:49Ruben: mean,
- 38:50Ruben: that's
- 38:50Ruben: how
- 38:50Ruben: people
- 38:50Ruben: are,
- 38:51Ruben: you
- 38:51Ruben: know,
- 38:51Ruben: fortunately
- 38:51Ruben: are
- 38:51Ruben: unfortunately
- 38:52Ruben: gonna
- 38:52Ruben: compete.
- 38:53Ruben: Moving
- 38:53Ruben: forward,
- 38:54Ruben: because
- 38:54Ruben: if
- 38:54Ruben: you're
- 38:55Ruben: not,
- 38:56Ruben: somebody
- 38:56Connor: else
- 38:56Connor: is
- 38:56Connor: thinking
- 38:57Connor: about
- 38:57Connor: those
- 38:57Connor: things.
- 38:59Connor: I
- 38:59Connor: think
- 39:00Connor: Irene
- 39:00Connor: brought
- 39:01Connor: up
- 39:01Connor: something
- 39:01Connor: that
- 39:02Connor: was
- 39:02Connor: a
- 39:02Connor: really
- 39:02Connor: good
- 39:02Connor: point
- 39:03Connor: too,
- 39:03Connor: and
- 39:03Connor: that's,
- 39:04Connor: you
- 39:04Connor: know,
- 39:05Connor: meeting
- 39:05Connor: your
- 39:05Connor: guests
- 39:05Connor: where
- 39:06Connor: they
- 39:06Connor: are
- 39:06Connor: always
- 39:07Connor: keeping
- 39:07Connor: in
- 39:07Connor: mind
- 39:07Connor: that
- 39:08Connor: we
- 39:08Connor: are
- 39:08Connor: not
- 39:09Connor: selling
- 39:09Connor: an
- 39:09Connor: accommodation,
- 39:11Connor: we're
- 39:11Connor: selling
- 39:11Connor: an
- 39:12Connor: experience
- 39:13Connor: and,
- 39:14Connor: and,
- 39:14Connor: you
- 39:14Connor: know,
- 39:15Connor: hearing
- 39:16Connor: you
- 39:16Connor: talk
- 39:16Connor: Irene
- 39:17Connor: about
- 39:17Connor: some
- 39:17Connor: of
- 39:17Connor: those
- 39:17Connor: things
- 39:18Connor: that
- 39:18Connor: you're,
- 39:18Connor: you're
- 39:18Connor: doing
- 39:19Connor: some
- 39:19Connor: of
- 39:19Connor: those
- 39:19Connor: pivots
- 39:20Connor: and
- 39:20Connor: changes
- 39:20Connor: and,
- 39:21Connor: and
- 39:21Connor: kind
- 39:21Connor: of
- 39:21Connor: being,
- 39:22Connor: you
- 39:22Connor: know,
- 39:23Connor: flexible
- 39:23Connor: with
- 39:23Connor: some
- 39:24Connor: of
- 39:24Connor: your
- 39:24Connor: space.
- 39:24Connor: I
- 39:25Connor: think
- 39:25Connor: that
- 39:25Connor: that
- 39:25Connor: demonstrates,
- 39:26Connor: you
- 39:27Connor: know,
- 39:27Connor: that
- 39:27Connor: you're
- 39:27Connor: really
- 39:28Connor: tuned
- 39:28Connor: in
- 39:28Connor: to
- 39:29Connor: your
- 39:29Connor: guests
- 39:29Connor: and
- 39:30Connor: the
- 39:30Connor: experience
- 39:31Connor: that
- 39:31Connor: you're
- 39:32Connor: delivering
- 39:32Connor: to
- 39:32Connor: your
- 39:32Connor: guest.
- 39:33Connor: And,
- 39:33Connor: and
- 39:33Connor: that's.
- 39:35Connor: Speaks
- 39:36Connor: to
- 39:36Connor: a
- 39:36Connor: lot
- 39:36Connor: of
- 39:36Connor: wisdom
- 39:36Connor: on
- 39:37Connor: your
- 39:37Connor: part
- 39:37Connor: and,
- 39:37Connor: and
- 39:38Connor: that's
- 39:38Connor: what
- 39:38Connor: makes
- 39:38Connor: good
- 39:39Connor: operators,
- 39:39Connor: great
- 39:39Connor: operators.
- 39:40Connor: And,
- 39:41Connor: and
- 39:41Connor: I
- 39:41Connor: think,
- 39:42Connor: you
- 39:42Connor: know,
- 39:42Connor: keeping
- 39:42Connor: you
- 39:42Connor: in
- 39:42Connor: mind
- 39:43Connor: that
- 39:43Connor: it's
- 39:44Connor: guest
- 39:44Connor: experience
- 39:45Connor: should
- 39:45Connor: be
- 39:45Connor: what
- 39:46Connor: drives
- 39:46Connor: everything
- 39:46Connor: that
- 39:46Connor: we
- 39:47Connor: do,
- 39:47Connor: every
- 39:47Connor: one
- 39:47Connor: of
- 39:47Connor: those
- 39:47Connor: decisions
- 39:48Connor: that,
- 39:48Connor: that
- 39:49Connor: gets
- 39:49Connor: made.
- 39:50Connor: So
- 39:50Connor: I,
- 39:50Connor: I
- 39:50Connor: thought
- 39:51Connor: that
- 39:51Connor: was
- 39:51Connor: just
- 39:52Connor: great
- 39:53Connor: and
- 39:53Connor: I
- 39:54Connor: really
- 39:54Connor: enjoyed
- 39:55Connor: you
- 39:55Connor: telling
- 39:55Connor: us
- 39:55Connor: about
- 39:56Connor: it.
- 39:58Zach: Yeah,
- 39:59Zach: I,
- 39:59Zach: I
- 39:59Zach: totally
- 39:59Zach: agree.
- 40:00Zach: And
- 40:00Zach: I,
- 40:00Zach: Irene,
- 40:01Zach: earlier
- 40:01Zach: you
- 40:01Zach: were
- 40:01Zach: talking
- 40:01Zach: about,
- 40:02Zach: you
- 40:02Zach: know,
- 40:02Zach: making
- 40:02Zach: the
- 40:02Zach: tough
- 40:03Zach: switch
- 40:03Zach: from,
- 40:04Zach: from
- 40:05Zach: being
- 40:05Zach: open
- 40:06Zach: to
- 40:06Zach: families
- 40:06Zach: versus
- 40:06Zach: going
- 40:07Zach: with
- 40:07Zach: couples
- 40:07Zach: and,
- 40:08Zach: and
- 40:09Zach: you
- 40:09Zach: know,
- 40:09Zach: that
- 40:10Zach: might
- 40:10Zach: have
- 40:10Zach: in
- 40:10Zach: some
- 40:10Zach: categories
- 40:11Zach: been
- 40:11Zach: a
- 40:11Zach: hit
- 40:11Zach: on
- 40:11Zach: revenue
- 40:12Zach: this
- 40:12Zach: season.
- 40:13Zach: But
- 40:13Zach: I
- 40:13Zach: think
- 40:13Zach: for
- 40:14Zach: next
- 40:14Zach: year,
- 40:14Zach: you
- 40:14Zach: know
- 40:15Zach: what,
- 40:15Zach: what
- 40:15Zach: you
- 40:15Zach: see
- 40:15Zach: when
- 40:16Zach: you
- 40:16Zach: make
- 40:16Zach: those
- 40:16Zach: tough
- 40:16Zach: choices
- 40:17Zach: and
- 40:17Zach: really
- 40:17Zach: define
- 40:18Zach: your
- 40:18Zach: customer
- 40:19Zach: and
- 40:19Zach: your
- 40:19Zach: experience
- 40:20Zach: is
- 40:20Zach: whereas
- 40:21Zach: before
- 40:21Zach: you
- 40:22Zach: might
- 40:22Zach: have
- 40:22Zach: had
- 40:22Zach: couples
- 40:22Zach: and
- 40:22Zach: families
- 40:23Zach: coming
- 40:23Zach: to
- 40:23Zach: your
- 40:23Zach: site
- 40:24Zach: and
- 40:24Zach: they
- 40:24Zach: would
- 40:25Zach: have
- 40:25Zach: an
- 40:25Zach: experience
- 40:25Zach: that
- 40:25Zach: might've
- 40:26Zach: been
- 40:26Zach: a
- 40:26Zach: four
- 40:26Zach: outta
- 40:26Zach: five
- 40:27Zach: because
- 40:27Zach: you
- 40:27Zach: know,
- 40:27Zach: catering
- 40:28Zach: to
- 40:28Zach: one
- 40:28Zach: doesn't
- 40:28Zach: necessarily
- 40:29Zach: cater
- 40:29Zach: to
- 40:29Zach: the
- 40:30Zach: other.
- 40:30Zach: So
- 40:30Zach: all
- 40:31Zach: of
- 40:31Zach: your
- 40:31Zach: customers
- 40:31Zach: might
- 40:31Zach: be
- 40:31Zach: getting
- 40:31Zach: more
- 40:32Zach: of
- 40:32Zach: a
- 40:32Zach: four
- 40:32Zach: out
- 40:32Zach: of
- 40:32Zach: five
- 40:32Zach: experience.
- 40:34Zach: But
- 40:34Zach: moving
- 40:34Zach: forward
- 40:35Zach: now
- 40:35Zach: that
- 40:35Zach: the
- 40:35Zach: entire
- 40:36Zach: experience
- 40:37Zach: is
- 40:37Zach: dedicated
- 40:37Zach: to
- 40:37Zach: one
- 40:38Zach: customer,
- 40:39Zach: you
- 40:39Zach: can
- 40:39Zach: really
- 40:39Zach: knock
- 40:40Zach: the
- 40:40Zach: socks
- 40:40Zach: off
- 40:40Zach: of
- 40:40Zach: all
- 40:41Zach: of
- 40:41Zach: them.
- 40:41Zach: And
- 40:41Zach: now
- 40:42Zach: they're
- 40:42Zach: having
- 40:42Zach: these
- 40:42Zach: five
- 40:43Zach: out
- 40:43Zach: of
- 40:43Zach: five
- 40:43Zach: experience.
- 40:44Zach: And
- 40:45Zach: then
- 40:45Zach: that's
- 40:45Zach: where
- 40:45Zach: the
- 40:45Zach: organic
- 40:46Zach: growth
- 40:46Zach: and
- 40:47Zach: the
- 40:47Zach: repeat
- 40:47Zach: customers
- 40:48Zach: come
- 40:48Zach: in,
- 40:48Zach: where
- 40:49Zach: they're
- 40:49Zach: gonna
- 40:49Zach: book
- 40:49Zach: again
- 40:49Zach: next
- 40:50Zach: year,
- 40:50Zach: and
- 40:51Zach: then
- 40:51Zach: they're
- 40:51Zach: gonna
- 40:51Zach: start
- 40:51Zach: bragging
- 40:52Zach: about
- 40:52Zach: it
- 40:52Zach: to
- 40:52Zach: their
- 40:52Zach: friends
- 40:53Zach: and
- 40:53Zach: tell
- 40:53Zach: 'em,
- 40:53Zach: oh,
- 40:53Zach: you've
- 40:54Zach: gotta
- 40:54Zach: go
- 40:54Zach: to
- 40:54Zach: this
- 40:54Zach: place.
- 40:55Zach: It's
- 40:55Zach: an
- 40:55Zach: amazing
- 40:55Zach: getaway.
- 40:56Zach: They've
- 40:56Zach: got
- 40:56Zach: all
- 40:56Zach: these
- 40:56Zach: fantastic
- 40:57Zach: experiences
- 40:58Zach: and
- 40:58Zach: amenities.
- 40:58Zach: And
- 40:59Connor: no
- 40:59Connor: kids
- 41:00Ruben: and
- 41:00Zach: no,
- 41:00Zach: and
- 41:00Zach: no
- 41:01Zach: pesky
- 41:01Zach: kids.
- 41:01Zach: And
- 41:02Zach: so
- 41:02Zach: I
- 41:02Zach: expect
- 41:02Zach: you
- 41:02Zach: know,
- 41:03Zach: making
- 41:03Zach: those
- 41:03Zach: tough
- 41:04Zach: decisions
- 41:04Zach: and
- 41:04Zach: really
- 41:05Zach: having
- 41:05Zach: an
- 41:05Zach: incredible
- 41:06Zach: experience
- 41:06Zach: is
- 41:06Zach: gonna
- 41:06Zach: pay
- 41:07Zach: off
- 41:07Zach: for
- 41:07Zach: you.
- 41:08Zach: Yeah.
- 41:09Zach: Yeah.
- 41:09Zach: In
- 41:09Zach: the
- 41:09Zach: future
- 41:09Zach: seasons.
- 41:10Zach: So
- 41:11Connor: well
- 41:11Connor: done.
- 41:12Irene: Just
- 41:12Irene: one,
- 41:12Irene: one
- 41:12Irene: other
- 41:13Irene: thing
- 41:13Irene: I
- 41:13Irene: wanna
- 41:13Irene: add
- 41:13Irene: to
- 41:13Irene: anybody
- 41:14Irene: that
- 41:14Irene: might
- 41:14Irene: be
- 41:14Irene: listening
- 41:14Irene: as
- 41:15Irene: they're
- 41:15Irene: kind
- 41:15Irene: of
- 41:15Irene: thinking
- 41:16Irene: through,
- 41:16Irene: and
- 41:16Irene: I
- 41:17Irene: remember
- 41:17Irene: maybe
- 41:17Irene: it's
- 41:17Irene: the,
- 41:18Irene: the
- 41:18Irene: ability
- 41:18Irene: have
- 41:18Irene: the
- 41:19Irene: privilege
- 41:19Irene: of
- 41:19Irene: perspective,
- 41:20Irene: but
- 41:21Irene: one
- 41:21Irene: of
- 41:21Irene: the
- 41:21Irene: things
- 41:21Irene: that
- 41:22Irene: We
- 41:22Irene: did
- 41:23Irene: originally
- 41:23Irene: when
- 41:24Irene: we
- 41:24Irene: first
- 41:24Irene: started
- 41:24Irene: the
- 41:24Irene: fields
- 41:25Irene: was
- 41:25Irene: we
- 41:25Irene: never
- 41:25Irene: went
- 41:25Irene: on
- 41:25Irene: a
- 41:26Irene: third
- 41:26Irene: party
- 41:26Irene: booking
- 41:26Irene: platform.
- 41:27Irene: We
- 41:27Irene: didn't
- 41:27Irene: go
- 41:28Irene: on
- 41:28Irene: a
- 41:28Irene: Travelocity,
- 41:29Irene: we
- 41:29Irene: didn't
- 41:29Irene: go
- 41:29Irene: on
- 41:29Irene: an
- 41:29Irene: Expedia.
- 41:31Irene: And
- 41:31Irene: partly
- 41:32Irene: was
- 41:33Irene: a
- 41:33Irene: conscientious
- 41:33Irene: decision
- 41:34Irene: to
- 41:34Irene: ensure
- 41:35Irene: that
- 41:36Irene: our
- 41:36Irene: branding
- 41:36Irene: and
- 41:36Irene: marketing
- 41:37Irene: strategy
- 41:37Irene: reached
- 41:38Irene: the
- 41:38Irene: guest
- 41:38Irene: that
- 41:38Irene: was
- 41:39Irene: choosing
- 41:39Irene: us
- 41:39Irene: based
- 41:40Irene: on
- 41:40Irene: the
- 41:40Irene: experience
- 41:41Irene: versus
- 41:42Irene: based
- 41:42Irene: on
- 41:42Irene: a
- 41:42Irene: cost,
- 41:43Irene: right?
- 41:44Irene: So
- 41:44Irene: they
- 41:44Irene: weren't,
- 41:44Irene: they
- 41:44Irene: weren't
- 41:45Irene: typing
- 41:45Irene: in
- 41:45Irene: Expedia.
- 41:46Irene: Cuz
- 41:46Irene: I
- 41:46Irene: feel
- 41:46Irene: like
- 41:46Irene: the
- 41:46Irene: Expedia
- 41:47Irene: user
- 41:47Irene: is
- 41:47Irene: looking
- 41:48Irene: for
- 41:48Irene: the
- 41:48Irene: best
- 41:49Irene: value,
- 41:49Irene: right?
- 41:49Irene: They're
- 41:49Irene: looking
- 41:50Irene: for
- 41:50Irene: the
- 41:50Irene: cheapest
- 41:51Irene: value
- 41:51Irene: or
- 41:51Irene: the
- 41:51Irene: cheapest
- 41:52Irene: cost
- 41:52Irene: in
- 41:53Irene: a
- 41:53Irene: region.
- 41:54Irene: And
- 41:54Irene: one
- 41:55Irene: of
- 41:55Irene: the
- 41:55Irene: things
- 41:55Irene: that
- 41:55Irene: it
- 41:55Irene: did
- 41:56Irene: was,
- 41:56Irene: you
- 41:56Irene: know,
- 41:56Irene: now
- 41:57Irene: a
- 41:57Irene: hundred,
- 41:58Irene: well,
- 41:58Irene: it's
- 41:58Irene: always
- 41:58Irene: been
- 41:59Irene: a
- 41:59Irene: hundred
- 41:59Irene: percent
- 41:59Irene: of
- 41:59Irene: our
- 41:59Irene: bookings
- 42:00Irene: are
- 42:00Irene: direct
- 42:00Irene: bookings.
- 42:00Irene: But
- 42:01Irene: it
- 42:02Irene: really
- 42:02Irene: found
- 42:03Irene: our
- 42:03Irene: guest
- 42:04Irene: identity.
- 42:04Irene: It
- 42:04Irene: made
- 42:05Irene: it
- 42:05Irene: very
- 42:05Irene: clear
- 42:06Irene: exactly
- 42:07Irene: who
- 42:07Irene: we
- 42:07Irene: were
- 42:07Irene: servicing,
- 42:08Irene: and
- 42:09Irene: it
- 42:09Irene: makes
- 42:09Irene: the
- 42:09Irene: decision
- 42:10Irene: making
- 42:10Irene: very
- 42:10Irene: easy
- 42:11Irene: because
- 42:11Irene: we
- 42:11Irene: don't
- 42:12Irene: have
- 42:12Irene: people
- 42:12Irene: choosing
- 42:12Irene: on.
- 42:13Irene: Well,
- 42:13Irene: at
- 42:14Irene: the
- 42:14Irene: same
- 42:14Irene: time,
- 42:14Irene: somebody
- 42:14Irene: choosing
- 42:15Irene: unexperienced,
- 42:15Irene: which
- 42:16Irene: oftentimes
- 42:16Irene: are
- 42:16Irene: two
- 42:17Irene: different
- 42:17Irene: people.
- 42:18Irene: And
- 42:18Irene: it's,
- 42:18Irene: it's
- 42:19Irene: made
- 42:19Irene: it
- 42:19Irene: easier
- 42:19Irene: to
- 42:19Irene: make
- 42:20Irene: decisions
- 42:20Irene: or
- 42:20Irene: move
- 42:21Irene: levers
- 42:21Irene: and
- 42:21Irene: be
- 42:21Irene: able
- 42:22Irene: to
- 42:22Irene: see
- 42:22Irene: an
- 42:22Irene: outcome
- 42:23Irene: versus
- 42:23Irene: having
- 42:23Irene: a
- 42:23Irene: diversified
- 42:24Irene: portfolio
- 42:25Irene: of
- 42:25Irene: people
- 42:25Irene: who
- 42:26Irene: are
- 42:26Irene: like,
- 42:26Irene: I'm
- 42:26Irene: traveling
- 42:26Irene: to
- 42:26Irene: South
- 42:27Irene: Haven
- 42:28Irene: Haven.
- 42:28Irene: The
- 42:28Irene: fields
- 42:28Irene: has
- 42:29Irene: it
- 42:29Irene: couponed
- 42:29Irene: them
- 42:30Irene: and
- 42:30Irene: they
- 42:30Irene: show
- 42:30Irene: up
- 42:30Irene: and
- 42:31Irene: they're
- 42:31Irene: miserable
- 42:31Irene: because
- 42:31Irene: they're
- 42:31Irene: Camping.
- 42:32Irene: You
- 42:32Irene: know,
- 42:32Irene: for
- 42:32Irene: anybody
- 42:33Irene: that's
- 42:33Irene: listening,
- 42:33Irene: that
- 42:34Irene: was
- 42:34Irene: a
- 42:34Irene: conscientious
- 42:35Irene: choice
- 42:37Irene: for
- 42:37Irene: us
- 42:38Irene: to
- 42:38Irene: make
- 42:38Irene: sure
- 42:39Irene: that
- 42:39Irene: we
- 42:40Irene: grabbed
- 42:40Irene: the
- 42:41Irene: right
- 42:41Irene: guest.
- 42:42Irene: Now,
- 42:42Irene: some
- 42:42Irene: other
- 42:42Irene: people
- 42:43Irene: might
- 42:43Irene: not
- 42:43Irene: be
- 42:43Irene: able
- 42:43Irene: to
- 42:43Irene: do
- 42:43Irene: it
- 42:44Irene: cuz
- 42:44Irene: they're,
- 42:44Irene: they
- 42:44Irene: need
- 42:44Irene: to
- 42:44Irene: fill,
- 42:45Irene: you
- 42:45Irene: know,
- 42:45Irene: every
- 42:45Irene: single
- 42:46Irene: tent
- 42:46Irene: or
- 42:47Irene: accommodation
- 42:47Irene: that
- 42:47Irene: they
- 42:47Irene: have,
- 42:48Irene: but,
- 42:54Irene: Do
- 42:54Irene: right
- 42:55Irene: to
- 42:55Irene: start.
- 42:57Zach: Yeah.
- 42:57Zach: And
- 42:58Zach: I'm
- 42:58Zach: so
- 42:58Zach: happy
- 42:58Zach: you
- 42:58Zach: said
- 42:59Zach: that.
- 42:59Zach: A
- 42:59Zach: friend
- 42:59Zach: of
- 42:59Zach: mine,
- 42:59Zach: Blake
- 43:00Zach: Smith
- 43:00Zach: of
- 43:00Zach: Walden
- 43:00Zach: retreats,
- 43:01Zach: he,
- 43:01Zach: he
- 43:01Zach: took
- 43:02Zach: the
- 43:02Zach: exact
- 43:02Zach: same
- 43:02Zach: approach
- 43:03Zach: and
- 43:03Zach: you
- 43:03Zach: know,
- 43:03Zach: wasn't
- 43:03Zach: using
- 43:04Zach: OTAs.
- 43:05Zach: And
- 43:05Zach: a
- 43:05Zach: big
- 43:06Zach: emphasis
- 43:06Zach: for
- 43:06Zach: him
- 43:06Zach: was,
- 43:07Zach: he
- 43:07Zach: was
- 43:07Zach: like,
- 43:07Zach: we,
- 43:08Zach: we
- 43:08Zach: really
- 43:08Zach: want
- 43:09Zach: to
- 43:09Zach: own
- 43:09Zach: the
- 43:09Zach: end
- 43:09Zach: to
- 43:09Zach: end
- 43:10Zach: customer
- 43:10Zach: experience.
- 43:10Zach: It's
- 43:11Zach: been
- 43:11Zach: a
- 43:11Zach: huge
- 43:11Zach: part
- 43:12Zach: of.
- 43:12Zach: Is
- 43:13Zach: priming
- 43:13Zach: guest
- 43:14Zach: expectations
- 43:15Zach: before
- 43:15Zach: they
- 43:15Zach: come
- 43:16Zach: on
- 43:16Zach: site.
- 43:16Zach: And
- 43:17Zach: that
- 43:17Zach: might
- 43:17Zach: be,
- 43:17Zach: hey,
- 43:18Zach: you
- 43:18Zach: know,
- 43:18Zach: there,
- 43:19Zach: there
- 43:19Zach: might
- 43:19Zach: be
- 43:20Zach: weather
- 43:20Zach: or,
- 43:21Zach: you
- 43:21Zach: know,
- 43:22Zach: critters
- 43:22Zach: or,
- 43:22Zach: or
- 43:23Zach: whatever
- 43:23Zach: it
- 43:23Zach: might
- 43:23Zach: be.
- 43:23Zach: But
- 43:24Zach: like
- 43:24Zach: calling
- 43:25Zach: the
- 43:25Zach: guests
- 43:25Zach: before
- 43:25Zach: they
- 43:26Zach: came
- 43:26Zach: and
- 43:27Zach: letting
- 43:27Zach: them
- 43:27Zach: know
- 43:27Zach: what
- 43:28Zach: to
- 43:28Zach: expect
- 43:28Zach: from
- 43:29Zach: their
- 43:29Zach: experience
- 43:30Zach: so
- 43:30Zach: that
- 43:30Zach: that
- 43:30Zach: can
- 43:30Zach: be
- 43:31Zach: matched.
- 43:31Zach: And
- 43:31Zach: then,
- 43:32Zach: you
- 43:32Zach: know,
- 43:33Zach: they're,
- 43:33Zach: they're
- 43:34Zach: getting
- 43:34Zach: what
- 43:34Zach: they
- 43:34Zach: signed
- 43:35Zach: up
- 43:35Zach: for.
- 43:36Zach: And
- 43:36Zach: then
- 43:36Zach: also
- 43:37Zach: on
- 43:37Zach: the
- 43:37Zach: follow
- 43:37Zach: up
- 43:37Zach: on
- 43:38Zach: the
- 43:38Zach: backside,
- 43:38Zach: you
- 43:38Zach: can
- 43:38Zach: follow
- 43:38Zach: up
- 43:39Zach: with
- 43:39Zach: them
- 43:39Zach: as
- 43:39Zach: well.
- 43:39Zach: Take
- 43:40Zach: feedback,
- 43:40Zach: work
- 43:40Zach: on
- 43:41Zach: a
- 43:41Zach: next
- 43:41Zach: book
- 43:41Zach: gain,
- 43:41Zach: something
- 43:42Zach: like
- 43:42Zach: that.
- 43:42Zach: But
- 43:42Zach: I
- 43:43Zach: was
- 43:43Zach: just
- 43:43Zach: curious
- 43:43Zach: if
- 43:43Zach: you
- 43:43Zach: do
- 43:43Zach: that
- 43:44Zach: at
- 43:44Zach: your
- 43:44Zach: site,
- 43:45Zach: Irene,
- 43:45Zach: with
- 43:45Zach: like
- 43:46Zach: something
- 43:46Zach: up
- 43:47Zach: front
- 43:47Zach: in
- 43:47Zach: terms
- 43:47Zach: of
- 43:47Zach: like
- 43:47Zach: managing
- 43:48Zach: expectation
- 43:49Zach: cuz
- 43:49Zach: you
- 43:49Zach: get
- 43:49Zach: that,
- 43:50Zach: that
- 43:50Zach: luxury
- 43:51Zach: being
- 43:51Zach: that
- 43:51Zach: they
- 43:51Zach: go
- 43:52Zach: directly
- 43:52Zach: to
- 43:52Zach: your
- 43:52Zach: site.
- 43:55Irene: Yeah,
- 43:56Irene: we
- 43:56Irene: do
- 43:56Irene: a
- 43:56Irene: lot
- 43:56Irene: of
- 43:56Irene: that.
- 43:56Irene: We
- 43:57Irene: actually
- 43:57Irene: have
- 43:57Irene: a
- 43:57Irene: person
- 43:58Irene: that
- 43:58Irene: we
- 43:58Irene: have
- 43:58Irene: on.
- 43:59Irene: That's
- 43:59Irene: like
- 44:00Irene: one
- 44:00Irene: of
- 44:00Irene: my,
- 44:00Irene: I
- 44:00Irene: wanna
- 44:00Irene: say
- 44:01Irene: expenditures
- 44:02Irene: that
- 44:02Irene: every
- 44:02Irene: year
- 44:03Irene: when
- 44:03Irene: I'm
- 44:03Irene: like,
- 44:03Irene: oh,
- 44:03Irene: should
- 44:04Irene: we
- 44:04Irene: be
- 44:04Irene: spending
- 44:04Irene: this
- 44:05Irene: to
- 44:05Irene: have
- 44:05Irene: a
- 44:05Irene: personal
- 44:05Irene: person
- 44:06Irene: answering
- 44:06Irene: the
- 44:06Irene: phones
- 44:06Irene: and
- 44:07Irene: making
- 44:07Irene: contact
- 44:08Irene: with
- 44:08Irene: every
- 44:08Irene: guest?
- 44:09Irene: But
- 44:09Irene: the
- 44:09Irene: reality
- 44:10Irene: is,
- 44:10Irene: the
- 44:10Irene: answer
- 44:10Irene: is
- 44:10Irene: yes.
- 44:11Irene: She
- 44:11Irene: pays
- 44:11Irene: for
- 44:11Irene: herself,
- 44:12Irene: you
- 44:12Irene: know,
- 44:12Irene: tenfold
- 44:13Irene: cuz
- 44:13Irene: she
- 44:13Irene: not
- 44:13Irene: only
- 44:13Irene: does
- 44:14Irene: the
- 44:14Irene: initial
- 44:15Irene: contact,
- 44:16Irene: so
- 44:17Irene: our
- 44:17Irene: booking
- 44:17Irene: platform
- 44:18Irene: allows
- 44:18Irene: us
- 44:18Irene: to
- 44:18Irene: do
- 44:19Irene: some
- 44:20Irene: three
- 44:21Irene: pre-arrival
- 44:22Irene: emails.
- 44:23Irene: You
- 44:23Irene: know,
- 44:23Irene: they'll
- 44:23Irene: have
- 44:24Irene: like
- 44:24Irene: their
- 44:24Irene: pack
- 44:25Irene: list,
- 44:25Irene: what
- 44:25Irene: to
- 44:25Irene: expect,
- 44:26Irene: what's
- 44:26Irene: gonna
- 44:26Irene: happen
- 44:27Irene: the
- 44:27Irene: week
- 44:27Irene: of
- 44:27Irene: their
- 44:28Irene: stay.
- 44:29Irene: Then
- 44:29Irene: our,
- 44:31Irene: like
- 44:31Irene: concierge
- 44:32Irene: reach
- 44:32Irene: out
- 44:32Irene: directly
- 44:33Irene: to
- 44:33Irene: every
- 44:33Irene: single
- 44:34Irene: person
- 44:35Irene: makes
- 44:35Irene: notes.
- 44:36Irene: So
- 44:36Irene: I
- 44:36Irene: can
- 44:36Irene: read
- 44:37Irene: in
- 44:37Irene: the
- 44:37Irene: notes
- 44:37Irene: if
- 44:38Irene: they
- 44:38Irene: were
- 44:38Irene: able
- 44:38Irene: to
- 44:38Irene: make
- 44:38Irene: contact
- 44:39Irene: with
- 44:39Irene: them
- 44:39Irene: via
- 44:39Irene: email
- 44:40Irene: or
- 44:40Irene: phone.
- 44:40Irene: And
- 44:40Irene: then
- 44:41Irene: all
- 44:41Irene: the
- 44:41Irene: guest
- 44:41Irene: notes
- 44:41Irene: that
- 44:41Irene: are
- 44:42Irene: in
- 44:42Irene: there.
- 44:42Irene: Are
- 44:42Irene: they
- 44:42Irene: celebrating
- 44:42Irene: their
- 44:43Irene: fifth
- 44:43Irene: anniversary?
- 44:43Irene: Is
- 44:44Irene: it
- 44:44Irene: their
- 44:44Irene: 40th
- 44:44Irene: birthday?
- 44:45Irene: Their
- 44:45Irene: dog's
- 44:45Irene: name
- 44:45Irene: is
- 44:46Irene: Bo.
- 44:46Irene: All
- 44:47Irene: of
- 44:47Irene: those
- 44:47Irene: things
- 44:47Irene: that
- 44:47Irene: you
- 44:48Irene: would
- 44:48Irene: expect.
- 44:49Irene: And
- 44:49Irene: then
- 44:49Irene: afterwards
- 44:50Irene: we
- 44:50Irene: actually
- 44:51Irene: follow
- 44:51Irene: up
- 44:51Irene: with
- 44:51Irene: every
- 44:52Irene: single
- 44:52Irene: guest
- 44:52Irene: with
- 44:52Irene: a
- 44:52Irene: postcard.
- 44:53Irene: So
- 44:54Irene: we
- 44:54Irene: do,
- 44:55Irene: we're
- 44:55Irene: a
- 44:55Irene: very
- 44:55Irene: high
- 44:56Irene: touch
- 44:56Irene: organization.
- 44:57Irene: It
- 44:57Irene: was
- 44:57Irene: the
- 44:58Irene: only
- 44:58Irene: way
- 44:58Irene: that
- 44:58Irene: I
- 44:58Irene: was
- 44:58Irene: ever
- 44:59Irene: gonna
- 44:59Irene: do
- 44:59Irene: this
- 44:59Irene: business.
- 45:00Irene: I
- 45:00Irene: do
- 45:00Irene: it
- 45:00Irene: because
- 45:00Irene: I'm
- 45:00Irene: absolutely
- 45:01Irene: crazy
- 45:01Irene: about
- 45:02Irene: hospitality
- 45:03Irene: and
- 45:03Irene: the
- 45:03Irene: guest
- 45:03Irene: experience.
- 45:04Irene: Most
- 45:04Irene: people
- 45:05Irene: know
- 45:05Irene: I
- 45:05Irene: don't
- 45:05Irene: love
- 45:05Irene: the
- 45:05Irene: outdoors
- 45:06Irene: that
- 45:06Irene: much.
- 45:06Irene: I'm
- 45:07Irene: actually
- 45:07Irene: a
- 45:07Irene: recovering
- 45:07Irene: camper.
- 45:09Irene: I
- 45:09Irene: have
- 45:09Irene: five
- 45:10Irene: brothers
- 45:10Irene: and
- 45:10Irene: a
- 45:10Irene: boy
- 45:10Irene: scout
- 45:11Irene: in
- 45:11Irene: the
- 45:11Irene: house.
- 45:11Irene: So
- 45:12Irene: my
- 45:12Irene: version
- 45:13Irene: of
- 45:13Irene: Camping
- 45:13Irene: was
- 45:13Irene: very
- 45:14Irene: not
- 45:15Irene: what
- 45:15Irene: I
- 45:15Irene: do
- 45:15Irene: for
- 45:16Irene: guests,
- 45:16Irene: but
- 45:16Irene: the
- 45:17Irene: reality
- 45:17Irene: is,
- 45:17Irene: is
- 45:17Irene: that
- 45:18Irene: I
- 45:18Irene: am
- 45:19Irene: absolutely
- 45:19Irene: obsessed
- 45:20Irene: by
- 45:21Irene: making
- 45:22Irene: sure
- 45:22Irene: that
- 45:22Irene: every
- 45:22Irene: guest
- 45:23Irene: is
- 45:23Irene: wowed
- 45:23Irene: in
- 45:23Irene: the
- 45:24Irene: way
- 45:24Irene: that
- 45:24Irene: South
- 45:24Irene: Haven
- 45:25Irene: Michigan
- 45:25Irene: can.
- 45:26Irene: And
- 45:27Irene: so
- 45:27Irene: those
- 45:27Irene: are
- 45:27Irene: the
- 45:27Irene: ways
- 45:28Irene: that
- 45:28Irene: we
- 45:28Irene: do
- 45:28Irene: it.
- 45:28Irene: Probably
- 45:29Irene: very
- 45:29Irene: similar
- 45:29Irene: to
- 45:29Irene: your
- 45:29Irene: buddy.
- 45:31Connor: Well,
- 45:31Brian: and
- 45:31Brian: all
- 45:31Brian: of
- 45:31Brian: that
- 45:31Brian: goes
- 45:32Brian: into
- 45:32Brian: part
- 45:32Brian: of
- 45:32Brian: the
- 45:32Brian: experience.
- 45:33Brian: Right?
- 45:33Brian: Right.
- 45:33Brian: I
- 45:33Brian: mean,
- 45:33Brian: we've
- 45:34Brian: talked
- 45:34Brian: to,
- 45:34Brian: you
- 45:34Brian: know,
- 45:34Brian: some
- 45:35Brian: of
- 45:35Brian: the
- 45:35Brian: GL
- 45:35Brian: resorts
- 45:36Brian: that
- 45:36Brian: we
- 45:36Brian: do,
- 45:36Brian: we've
- 45:36Brian: had
- 45:36Brian: conversations
- 45:37Connor: about
- 45:37Connor: building
- 45:37Connor: custom
- 45:38Connor: reservation
- 45:38Connor: systems
- 45:39Connor: with
- 45:39Connor: Congress,
- 45:40Brian: you
- 45:41Brian: controllable
- 45:41Brian: experience,
- 45:42Brian: instead
- 45:42Brian: of
- 45:42Brian: having
- 45:42Brian: a
- 45:42Brian: cookie
- 45:43Brian: cutter
- 45:43Brian: approach,
- 45:43Brian: like
- 45:43Brian: you
- 45:44Brian: get,
- 45:44Brian: like
- 45:44Brian: a
- 45:44Brian: lot
- 45:45Brian: of
- 45:45Brian: these
- 45:45Brian: bigger
- 45:45Brian: systems
- 45:46Brian: are
- 45:46Brian: fantastic,
- 45:47Brian: but
- 45:47Brian: if
- 45:47Brian: you're
- 45:47Brian: really
- 45:48Brian: going
- 45:48Brian: niche
- 45:48Brian: and
- 45:48Brian: really
- 45:49Brian: going
- 45:49Brian: after
- 45:49Brian: the
- 45:49Brian: experience,
- 45:50Brian: you're
- 45:50Brian: really
- 45:50Brian: wanna
- 45:50Brian: customize
- 45:51Brian: every
- 45:51Brian: aspect
- 45:52Brian: of
- 45:52Brian: it.
- 45:52Brian: Then
- 45:53Brian: these
- 45:53Brian: can
- 45:53Brian: be
- 45:53Brian: built
- 45:54Brian: as
- 45:54Brian: part
- 45:54Brian: of
- 45:54Brian: e-commerce
- 45:55Brian: platforms
- 45:55Brian: that
- 45:56Brian: feed
- 45:56Brian: the
- 45:56Brian: CRMs
- 45:57Brian: that
- 45:57Brian: collect
- 45:57Brian: the
- 45:57Brian: data
- 45:57Brian: that
- 45:58Brian: was
- 45:58Brian: talking
- 45:58Brian: about.
- 45:58Brian: Then,
- 45:59Brian: you
- 45:59Brian: know,
- 45:59Brian: email
- 45:59Brian: people
- 46:00Brian: happy
- 46:00Brian: birthday
- 46:01Brian: when
- 46:01Brian: they're
- 46:01Brian: actually
- 46:02Brian: automatically
- 46:02Brian: right.
- 46:03Brian: Without
- 46:03Brian: even
- 46:03Brian: thinking
- 46:03Brian: about
- 46:04Brian: it.
- 46:04Brian: And
- 46:04Brian: those
- 46:04Brian: kinds
- 46:05Brian: of
- 46:05Brian: things.
- 46:05Brian: Just
- 46:05Brian: again,
- 46:06Brian: one
- 46:06Brian: more
- 46:06Brian: way
- 46:07Brian: that
- 46:07Brian: they're
- 46:07Brian: gonna
- 46:07Brian: remember
- 46:08Brian: you
- 46:08Brian: come
- 46:08Brian: back
- 46:08Brian: to
- 46:08Brian: you
- 46:09Brian: because
- 46:09Brian: you
- 46:09Brian: were
- 46:09Brian: special
- 46:10Brian: to
- 46:10Brian: everybody
- 46:10Brian: else.
- 46:11Connor: I,
- 46:11Connor: you
- 46:12Connor: brought
- 46:12Connor: up
- 46:12Connor: a
- 46:12Connor: really
- 46:12Connor: good
- 46:12Connor: point.
- 46:13Connor: I
- 46:13Connor: actually
- 46:14Connor: sat
- 46:14Connor: in
- 46:14Connor: a,
- 46:14Connor: a
- 46:14Connor: training
- 46:15Connor: session
- 46:15Connor: yesterday
- 46:16Connor: with
- 46:16Connor: folks
- 46:16Connor: from
- 46:16Connor: New
- 46:16Connor: book
- 46:17Connor: and
- 46:17Connor: they
- 46:18Connor: were
- 46:18Connor: talking
- 46:18Connor: about
- 46:19Connor: some
- 46:19Connor: of
- 46:19Connor: the
- 46:19Connor: features
- 46:19Connor: that
- 46:20Connor: they
- 46:20Connor: have
- 46:20Connor: in
- 46:20Connor: their
- 46:20Connor: software
- 46:21Connor: and
- 46:21Connor: absolutely
- 46:22Connor: all
- 46:22Connor: those
- 46:23Connor: things
- 46:23Connor: can
- 46:23Connor: be
- 46:23Connor: triggered
- 46:24Connor: automatically
- 46:25Connor: and
- 46:25Connor: they
- 46:25Connor: do.
- 46:26Connor: You
- 46:26Connor: know,
- 46:26Connor: a
- 46:27Connor: a
- 46:27Connor: 48
- 46:27Connor: hour
- 46:27Connor: before
- 46:28Connor: email
- 46:28Connor: and
- 46:29Connor: a
- 46:29Connor: 24
- 46:29Connor: hour
- 46:30Connor: before
- 46:30Connor: and
- 46:30Connor: a
- 46:30Connor: day
- 46:31Connor: of,
- 46:31Connor: you
- 46:31Connor: know,
- 46:31Connor: check
- 46:32Connor: in
- 46:32Connor: like
- 46:34Connor: that,
- 46:34Connor: that
- 46:35Connor: constant
- 46:35Connor: communication
- 46:36Connor: back
- 46:36Connor: with
- 46:37Connor: those
- 46:37Connor: guests
- 46:37Connor: they
- 46:38Connor: have
- 46:38Connor: it
- 46:38Connor: triggered
- 46:38Connor: even
- 46:38Connor: to
- 46:39Connor: where
- 46:39Connor: when
- 46:39Connor: they
- 46:40Connor: check
- 46:40Connor: out.
- 46:40Connor: A
- 46:40Connor: follow
- 46:41Connor: up
- 46:41Connor: email
- 46:41Connor: gets
- 46:41Connor: sent
- 46:42Connor: and
- 46:42Connor: says,
- 46:42Connor: Hey,
- 46:42Connor: we
- 46:43Connor: just
- 46:43Connor: wanna
- 46:43Connor: make
- 46:43Connor: sure,
- 46:44Connor: you
- 46:44Connor: know,
- 46:44Connor: everything
- 46:44Connor: was
- 46:45Connor: perfect
- 46:45Connor: for
- 46:45Connor: your
- 46:45Connor: stay.
- 46:46Connor: And
- 46:46Connor: if
- 46:46Connor: it
- 46:46Connor: wasn't,
- 46:47Connor: please
- 46:48Connor: tell
- 46:48Connor: us,
- 46:48Connor: you
- 46:48Connor: know,
- 46:48Connor: what
- 46:49Connor: can
- 46:49Connor: we
- 46:49Connor: improve?
- 46:49Connor: What
- 46:49Connor: can
- 46:49Connor: we
- 46:50Connor: do
- 46:50Connor: better?
- 46:50Connor: And
- 46:51Connor: you
- 46:51Connor: know,
- 46:51Connor: so
- 46:51Connor: there,
- 46:51Connor: there's
- 46:52Connor: certain
- 46:52Connor: our
- 46:52Connor: booking
- 46:52Connor: platforms
- 46:53Connor: that
- 46:54Connor: already
- 46:54Connor: have
- 46:54Connor: that
- 46:55Connor: integrated
- 46:55Connor: that
- 46:56Connor: we'll
- 46:56Connor: do
- 46:56Connor: that
- 46:56Connor: all
- 46:57Connor: you
- 46:57Connor: can
- 46:57Connor: custom,
- 46:58Connor: you
- 46:58Connor: know,
- 46:58Connor: tailor
- 46:59Connor: your
- 46:59Connor: message
- 46:59Connor: and
- 46:59Connor: what
- 47:00Connor: you
- 47:00Connor: want
- 47:00Connor: to
- 47:00Connor: say.
- 47:01Connor: But
- 47:01Connor: you
- 47:01Connor: don't
- 47:01Connor: have
- 47:01Connor: to
- 47:01Connor: have
- 47:02Connor: one
- 47:02Connor: of
- 47:02Connor: those
- 47:03Connor: big
- 47:03Connor: expensive
- 47:04Connor: platforms
- 47:04Connor: either.
- 47:05Connor: You
- 47:05Connor: know,
- 47:05Connor: it,
- 47:06Connor: it
- 47:06Connor: may
- 47:06Connor: be
- 47:06Connor: you
- 47:06Connor: know,
- 47:07Connor: like
- 47:07Connor: Irene
- 47:07Connor: mentioned,
- 47:08Connor: it
- 47:08Connor: may
- 47:08Connor: a
- 47:09Connor: person,
- 47:09Connor: it
- 47:09Connor: may
- 47:09Connor: be
- 47:09Connor: staff
- 47:10Connor: that,
- 47:10Connor: that
- 47:10Connor: really
- 47:10Connor: focuses
- 47:11Connor: on
- 47:11Connor: that
- 47:11Connor: and,
- 47:12Connor: you
- 47:12Connor: know,
- 47:13Connor: does
- 47:13Connor: that,
- 47:13Connor: yeah,
- 47:13Connor: it
- 47:14Connor: all
- 47:14Connor: depends
- 47:14Connor: on
- 47:14Brian: what
- 47:14Brian: you
- 47:14Brian: need.
- 47:15Brian: I
- 47:15Brian: mean,
- 47:15Brian: for
- 47:15Brian: most
- 47:15Brian: people,
- 47:16Brian: I
- 47:16Brian: think
- 47:16Brian: the
- 47:16Brian: new
- 47:16Brian: books,
- 47:17Brian: the
- 47:17Brian: camp
- 47:17Brian: spots,
- 47:18Brian: the
- 47:18Brian: everybody
- 47:19Brian: else
- 47:19Brian: are
- 47:19Brian: gonna
- 47:19Brian: work
- 47:20Brian: for
- 47:20Brian: them.
- 47:21Brian: Yeah.
- 47:21Brian: But
- 47:21Brian: in
- 47:21Brian: some
- 47:22Brian: cases,
- 47:22Brian: if
- 47:22Brian: you
- 47:22Brian: really
- 47:23Brian: want
- 47:23Brian: go
- 47:23Brian: that
- 47:23Brian: extra
- 47:23Brian: mile
- 47:24Brian: and
- 47:24Brian: you
- 47:24Brian: can
- 47:24Brian: think
- 47:24Brian: of
- 47:24Brian: everything
- 47:24Brian: else,
- 47:25Brian: then
- 47:25Brian: there
- 47:25Brian: are
- 47:25Brian: ways
- 47:26Brian: to
- 47:26Brian: do
- 47:26Brian: it
- 47:26Brian: in
- 47:26Brian: technology.
- 47:27Brian: They're
- 47:27Brian: pretty
- 47:27Brian: amazing.
- 47:28Ruben: And
- 47:28Ruben: I
- 47:29Connor: think
- 47:29Connor: the
- 47:29Connor: biggest,
- 47:30Ruben: biggest
- 47:31Ruben: kind
- 47:31Ruben: of
- 47:31Ruben: concept
- 47:32Ruben: there
- 47:32Ruben: too,
- 47:32Ruben: which
- 47:32Ruben: I
- 47:32Ruben: don't
- 47:32Ruben: think
- 47:32Ruben: is.
- 47:34Ruben: We
- 47:34Ruben: talk
- 47:34Ruben: about
- 47:34Ruben: it
- 47:34Ruben: a
- 47:34Ruben: little
- 47:35Ruben: bit
- 47:35Ruben: because
- 47:35Ruben: of
- 47:35Ruben: how
- 47:36Ruben: important
- 47:37Ruben: it's,
- 47:37Ruben: but
- 47:37Ruben: it's,
- 47:37Ruben: it's
- 47:38Ruben: also
- 47:38Ruben: very
- 47:38Ruben: simple
- 47:38Ruben: and
- 47:38Ruben: straightforward
- 47:39Ruben: and,
- 47:39Ruben: and
- 47:39Ruben: what
- 47:39Ruben: we're
- 47:40Ruben: talking
- 47:40Ruben: about
- 47:40Ruben: here
- 47:40Ruben: is
- 47:40Ruben: really
- 47:41Ruben: being
- 47:41Ruben: very,
- 47:42Ruben: very
- 47:42Ruben: clear
- 47:42Ruben: with
- 47:43Ruben: expectations.
- 47:44Ruben: Right.
- 47:44Ruben: Because
- 47:45Ruben: I
- 47:45Ruben: can't
- 47:45Ruben: tell
- 47:45Ruben: you
- 47:45Ruben: the
- 47:45Ruben: amount
- 47:45Ruben: of
- 47:45Ruben: times
- 47:46Ruben: that
- 47:46Ruben: we've
- 47:46Ruben: seen
- 47:46Ruben: it
- 47:46Ruben: over
- 47:46Ruben: the
- 47:47Ruben: year
- 47:47Ruben: where,
- 47:47Ruben: and
- 47:47Ruben: Irene,
- 47:47Ruben: you've
- 47:48Ruben: talked
- 47:48Ruben: about
- 47:48Ruben: this
- 47:48Ruben: too,
- 47:48Ruben: at
- 47:49Ruben: your
- 47:49Ruben: camper,
- 47:50Ruben: people
- 47:50Ruben: freak
- 47:50Ruben: out.
- 47:51Ruben: It's
- 47:51Ruben: like,
- 47:51Ruben: there
- 47:51Ruben: was,
- 47:52Ruben: there
- 47:52Ruben: was
- 47:52Ruben: a
- 47:52Ruben: bug,
- 47:53Ruben: there
- 47:53Ruben: was,
- 47:53Connor: there
- 47:53Connor: was
- 47:53Connor: a
- 47:53Connor: spider
- 47:54Connor: in
- 47:54Connor: the
- 47:54Connor: tent
- 47:55Connor: or
- 47:55Ruben: I'm
- 47:55Ruben: leaving.
- 47:56Ruben: There
- 47:56Ruben: was
- 47:56Ruben: a
- 47:56Ruben: snake.
- 47:57Ruben: It's
- 47:57Ruben: like,
- 47:57Ruben: yeah,
- 47:57Ruben: no
- 47:57Ruben: shit.
- 47:58Ruben: You're
- 47:58Ruben: in
- 47:58Ruben: mother
- 47:58Ruben: nature.
- 47:58Ruben: Like,
- 47:59Ruben: what
- 47:59Ruben: did
- 47:59Ruben: you
- 47:59Ruben: think
- 47:59Ruben: was
- 47:59Ruben: gonna
- 47:59Ruben: happen
- 48:04Brian: for
- 48:04Brian: you
- 48:04Ruben: guys
- 48:06Ruben: as,
- 48:07Ruben: as
- 48:07Ruben: glamping
- 48:07Ruben: becomes
- 48:08Ruben: as
- 48:08Ruben: gateway
- 48:09Ruben: to
- 48:09Ruben: the
- 48:09Ruben: outdoors?
- 48:10Ruben: Just
- 48:10Ruben: a
- 48:10Ruben: lot
- 48:10Ruben: of
- 48:10Ruben: people
- 48:10Ruben: haven't
- 48:11Ruben: had
- 48:11Ruben: that
- 48:11Ruben: experience
- 48:12Ruben: before.
- 48:12Ruben: Right.
- 48:12Ruben: And,
- 48:13Ruben: and
- 48:13Ruben: being
- 48:13Ruben: overly
- 48:15Ruben: transparent
- 48:16Ruben: with,
- 48:16Ruben: here's
- 48:17Ruben: what
- 48:17Ruben: this
- 48:17Ruben: is.
- 48:17Ruben: Like
- 48:17Ruben: if,
- 48:18Ruben: if
- 48:18Ruben: there
- 48:18Ruben: is
- 48:18Ruben: no
- 48:18Ruben: wifi.
- 48:19Ruben: You
- 48:19Ruben: let
- 48:20Ruben: people
- 48:20Ruben: know
- 48:20Ruben: that
- 48:20Ruben: if
- 48:20Ruben: the
- 48:21Ruben: bathrooms
- 48:21Ruben: are
- 48:22Ruben: subpar,
- 48:22Ruben: you
- 48:22Ruben: let
- 48:22Ruben: people
- 48:23Ruben: know
- 48:23Ruben: that
- 48:24Ruben: whatever,
- 48:24Ruben: whatever
- 48:24Ruben: it
- 48:24Ruben: happens
- 48:25Ruben: to
- 48:25Ruben: be.
- 48:25Ruben: Cuz
- 48:25Ruben: sometimes
- 48:26Ruben: people
- 48:26Ruben: try
- 48:26Ruben: and
- 48:27Ruben: hide
- 48:27Ruben: that
- 48:27Ruben: because
- 48:27Ruben: they're
- 48:27Ruben: like,
- 48:27Ruben: oh,
- 48:27Ruben: this
- 48:28Ruben: isn't
- 48:28Ruben: the
- 48:28Ruben: the
- 48:28Ruben: best
- 48:29Ruben: part
- 48:29Ruben: about
- 48:29Ruben: my
- 48:29Ruben: property.
- 48:30Ruben: So
- 48:30Ruben: I
- 48:30Ruben: don't
- 48:30Ruben: wanna
- 48:30Ruben: have
- 48:30Ruben: photos
- 48:31Ruben: of,
- 48:31Ruben: you
- 48:31Ruben: know,
- 48:31Ruben: maybe
- 48:32Ruben: this
- 48:32Ruben: side,
- 48:32Ruben: like
- 48:33Ruben: the
- 48:33Ruben: more
- 48:33Ruben: transparent
- 48:34Ruben: that
- 48:34Ruben: you
- 48:34Ruben: are,
- 48:35Ruben: people
- 48:35Ruben: walk
- 48:35Ruben: in
- 48:35Ruben: and
- 48:36Ruben: say,
- 48:36Ruben: okay,
- 48:36Ruben: this
- 48:36Ruben: is
- 48:36Ruben: what
- 48:37Ruben: I
- 48:37Ruben: expected.
- 48:37Ruben: When
- 48:37Ruben: people
- 48:38Ruben: show
- 48:38Ruben: up,
- 48:39Ruben: even
- 48:39Ruben: if
- 48:39Ruben: they
- 48:40Ruben: expected
- 48:40Ruben: there
- 48:40Ruben: to
- 48:40Ruben: be
- 48:40Ruben: wifi,
- 48:41Ruben: you
- 48:41Ruben: didn't
- 48:41Ruben: advertise
- 48:42Ruben: there
- 48:42Ruben: was
- 48:42Ruben: or
- 48:42Ruben: wasn't
- 48:42Ruben: or
- 48:43Ruben: whatever
- 48:43Ruben: it
- 48:43Ruben: was,
- 48:43Ruben: and
- 48:44Ruben: there
- 48:44Ruben: isn't
- 48:44Ruben: wifi,
- 48:45Ruben: they
- 48:45Ruben: lose
- 48:45Ruben: it,
- 48:46Ruben: right?
- 48:46Ruben: And
- 48:46Ruben: they
- 48:46Ruben: say,
- 48:46Ruben: well,
- 48:47Ruben: you
- 48:47Ruben: know,
- 48:47Ruben: it
- 48:47Ruben: doesn't
- 48:47Ruben: matter
- 48:48Ruben: where
- 48:48Ruben: they
- 48:48Ruben: are,
- 48:48Ruben: the
- 48:48Ruben: beautiful
- 48:49Ruben: scenery
- 48:49Ruben: or
- 48:49Ruben: the
- 48:49Ruben: accommodation.
- 48:51Ruben: They
- 48:51Ruben: just
- 48:51Ruben: get
- 48:51Ruben: triggered
- 48:52Ruben: by
- 48:52Ruben: these
- 48:52Ruben: small
- 48:53Ruben: things
- 48:53Ruben: that
- 48:53Ruben: were
- 48:54Ruben: expected
- 48:54Ruben: to
- 48:54Ruben: be
- 48:54Ruben: there
- 48:55Ruben: and
- 48:55Ruben: weren't
- 48:55Ruben: there.
- 48:56Ruben: And
- 48:56Ruben: so
- 48:56Ruben: it
- 48:57Ruben: is
- 48:57Ruben: the
- 48:57Ruben: job
- 48:57Ruben: and
- 48:57Ruben: it's
- 48:58Ruben: a
- 48:58Ruben: hard
- 48:58Ruben: job
- 48:58Ruben: to
- 48:58Ruben: be
- 48:59Ruben: overly
- 48:59Ruben: transparent
- 49:00Ruben: of
- 49:00Ruben: here's
- 49:01Ruben: exactly
- 49:01Ruben: what
- 49:01Ruben: it
- 49:01Ruben: is,
- 49:02Ruben: here's
- 49:02Ruben: what
- 49:02Ruben: it
- 49:02Ruben: is.
- 49:03Ruben: Because
- 49:03Ruben: for
- 49:03Ruben: many
- 49:03Ruben: people,
- 49:03Ruben: this
- 49:04Ruben: is
- 49:04Ruben: already
- 49:04Ruben: so
- 49:04Ruben: much
- 49:05Ruben: out
- 49:05Ruben: of
- 49:05Ruben: their
- 49:05Ruben: comfort
- 49:05Ruben: zone,
- 49:06Ruben: right?
- 49:06Ruben: They're
- 49:06Ruben: going
- 49:07Ruben: out
- 49:07Ruben: into
- 49:07Ruben: a
- 49:07Ruben: remote
- 49:08Connor: place,
- 49:09Connor: so
- 49:09Connor: you're
- 49:09Connor: staying
- 49:10Connor: clear
- 49:11Connor: from
- 49:11Connor: the
- 49:11Connor: American
- 49:11Brian: associa.
- 49:12Brian: There's
- 49:12Brian: a
- 49:12Brian: snake
- 49:13Brian: in
- 49:13Brian: your
- 49:13Brian: tent.
- 49:14Brian: You
- 49:14Brian: should
- 49:14Brian: let
- 49:14Brian: your
- 49:14Brian: guests
- 49:14Brian: know
- 49:15Brian: that
- 49:15Brian: there's
- 49:15Brian: a
- 49:15Brian: snake
- 49:15Connor: in
- 49:15Connor: the
- 49:15Connor: tent.
- 49:16Connor: Right.
- 49:17Ruben: You
- 49:17Ruben: should
- 49:18Ruben: have
- 49:18Ruben: a,
- 49:18Ruben: that's
- 49:19Ruben: just,
- 49:19Ruben: yeah,
- 49:19Ruben: that's
- 49:20Ruben: part
- 49:20Ruben: of,
- 49:20Ruben: that's
- 49:21Connor: part
- 49:21Connor: of
- 49:21Connor: the
- 49:21Connor: experiences.
- 49:22Connor: You
- 49:22Connor: can
- 49:22Connor: just
- 49:22Connor: have
- 49:22Connor: a
- 49:22Connor: snake
- 49:23Connor: infested
- 49:23Ruben: Tent
- 49:24Ruben: and
- 49:24Ruben: you
- 49:24Ruben: can
- 49:24Ruben: actually
- 49:24Ruben: charge
- 49:25Ruben: more
- 49:25Connor: for
- 49:25Connor: it.
- 49:28Brian: People
- 49:28Brian: are
- 49:29Brian: probably
- 49:29Brian: fan
- 49:30Connor: It's
- 49:30Connor: Instagrammable.
- 49:32Connor: Definitely.
- 49:33Connor: Yeah,
- 49:33Connor: exactly.
- 49:33Ruben: Selfie
- 49:34Ruben: with
- 49:34Ruben: selfie
- 49:35Ruben: with
- 49:35Ruben: a
- 49:35Ruben: snake.
- 49:36Ruben: Yeah.
- 49:36Ruben: You
- 49:36Ruben: charge
- 49:37Connor: more
- 49:37Connor: for
- 49:37Connor: rattlesnakes.
- 49:37Connor: You
- 49:37Connor: bring
- 49:38Connor: up
- 49:38Connor: a
- 49:38Connor: really
- 49:38Connor: good
- 49:39Connor: point
- 49:39Connor: with
- 49:39Connor: that
- 49:40Connor: though.
- 49:40Connor: And
- 49:40Connor: I
- 49:40Connor: think
- 49:40Connor: it
- 49:40Connor: goes
- 49:40Connor: back
- 49:41Connor: to
- 49:41Connor: that
- 49:41Connor: guest
- 49:42Connor: experience
- 49:42Connor: component
- 49:43Connor: and.
- 49:43Connor: And
- 49:44Connor: one
- 49:44Connor: of
- 49:44Connor: the
- 49:44Connor: things
- 49:44Connor: that
- 49:44Connor: I,
- 49:45Connor: I
- 49:45Connor: like
- 49:45Connor: to
- 49:45Connor: say
- 49:46Connor: and,
- 49:46Connor: and
- 49:47Connor: that
- 49:47Connor: I
- 49:47Connor: talk
- 49:47Connor: with
- 49:47Connor: our
- 49:47Connor: clients
- 49:48Connor: about
- 49:48Connor: there,
- 49:48Connor: there's
- 49:48Connor: one
- 49:49Connor: thing
- 49:49Connor: that's
- 49:49Connor: common
- 49:50Connor: sort
- 49:50Connor: of
- 49:50Connor: throughout
- 49:51Connor: the
- 49:51Connor: glamping
- 49:52Connor: and
- 49:52Connor: outdoor
- 49:52Connor: hospitality
- 49:53Connor: industry
- 49:53Connor: as
- 49:54Connor: a,
- 49:54Connor: a
- 49:54Connor: way
- 49:54Connor: that
- 49:55Connor: creates
- 49:56Connor: a
- 49:56Connor: positive
- 49:56Connor: guest
- 49:57Connor: experience
- 49:58Connor: and
- 49:58Connor: that
- 49:58Connor: is
- 49:59Connor: authenticity.
- 49:59Connor: You
- 50:00Connor: know,
- 50:00Connor: when
- 50:00Connor: we
- 50:00Connor: look
- 50:00Connor: at
- 50:00Connor: the,
- 50:00Connor: the
- 50:01Connor: markets,
- 50:01Connor: when
- 50:01Connor: we
- 50:01Connor: look
- 50:01Connor: at
- 50:01Connor: the
- 50:01Connor: demographics,
- 50:02Connor: the
- 50:02Connor: people
- 50:02Connor: that
- 50:03Connor: are,
- 50:03Connor: are
- 50:03Connor: really
- 50:04Connor: making
- 50:05Connor: up
- 50:05Connor: more
- 50:05Connor: than
- 50:05Connor: half
- 50:05Connor: of
- 50:05Connor: the
- 50:05Connor: guests
- 50:06Connor: in,
- 50:06Connor: in
- 50:06Connor: glamping
- 50:07Connor: and
- 50:07Connor: Camping
- 50:07Connor: today.
- 50:08Connor: They're
- 50:08Connor: mostly
- 50:09Connor: from
- 50:10Connor: the
- 50:10Connor: millennial
- 50:10Connor: and
- 50:10Connor: Gen
- 50:10Connor: Z
- 50:11Connor: kind
- 50:11Connor: of
- 50:11Connor: generations.
- 50:12Connor: Those
- 50:12Connor: are
- 50:12Connor: the
- 50:12Connor: age
- 50:12Connor: groups
- 50:13Connor: that,
- 50:13Connor: that
- 50:13Connor: are
- 50:14Connor: funding
- 50:14Connor: the
- 50:14Connor: industry
- 50:15Connor: right
- 50:15Connor: now.
- 50:16Connor: And
- 50:17Connor: I,
- 50:17Connor: I
- 50:17Connor: can
- 50:18Connor: say
- 50:18Connor: it
- 50:18Connor: is
- 50:18Connor: cuz
- 50:18Connor: I
- 50:19Connor: are
- 50:19Connor: one
- 50:19Connor: millennials
- 50:20Connor: have
- 50:20Connor: grown
- 50:21Connor: up,
- 50:21Connor: you
- 50:21Connor: know,
- 50:22Connor: with
- 50:22Connor: technology,
- 50:23Connor: we,
- 50:23Connor: we
- 50:24Connor: can
- 50:24Connor: smell
- 50:25Connor: bullshit
- 50:26Connor: a
- 50:26Connor: mile
- 50:26Connor: away
- 50:27Connor: and
- 50:28Connor: finding
- 50:29Connor: really
- 50:29Connor: good,
- 50:30Connor: true,
- 50:30Connor: authentic
- 50:31Connor: experiences
- 50:32Connor: are
- 50:32Connor: rare.
- 50:33Connor: And,
- 50:33Connor: and
- 50:34Connor: so
- 50:34Connor: I
- 50:34Connor: think
- 50:34Connor: yeah,
- 50:34Connor: being
- 50:35Connor: open,
- 50:35Connor: honest,
- 50:36Connor: transparent
- 50:37Connor: about
- 50:37Connor: it
- 50:37Connor: it
- 50:37Connor: it's
- 50:38Connor: giving
- 50:39Connor: the
- 50:39Connor: guest
- 50:39Connor: guests
- 50:40Connor: that
- 50:40Connor: authentic
- 50:40Connor: experience
- 50:42Connor: of,
- 50:42Connor: yes,
- 50:42Connor: this
- 50:43Connor: is
- 50:43Connor: exactly
- 50:43Connor: what
- 50:44Connor: I
- 50:44Connor: expected
- 50:44Connor: and,
- 50:46Connor: and
- 50:46Connor: I
- 50:46Connor: feel
- 50:46Connor: like
- 50:46Connor: I'm,
- 50:47Connor: I'm
- 50:47Connor: getting
- 50:48Connor: a
- 50:48Connor: good
- 50:48Connor: view
- 50:48Connor: and
- 50:49Connor: that
- 50:49Connor: this
- 50:50Connor: is
- 50:50Connor: something
- 50:51Connor: that
- 50:51Connor: I
- 50:51Connor: enjoy
- 50:52Connor: and
- 50:52Connor: something
- 50:52Connor: I
- 50:52Connor: wanna
- 50:52Connor: come
- 50:52Connor: back.
- 50:53Connor: Again.
- 50:54Brian: So
- 50:54Brian: basically
- 50:55Brian: we
- 50:55Brian: did
- 50:55Brian: this
- 50:55Brian: whole
- 50:55Brian: show
- 50:55Brian: wrong
- 50:56Brian: because
- 50:56Brian: we
- 50:56Brian: didn't
- 50:57Brian: prepare
- 50:57Brian: them
- 50:57Brian: for
- 50:57Brian: the
- 50:58Connor: noise
- 50:58Connor: and
- 51:00Connor: Ok.
- 51:00Connor: I
- 51:00Connor: got
- 51:01Connor: we're
- 51:01Connor: showing
- 51:01Connor: the
- 51:02Connor: Good
- 51:02Connor: Side,
- 51:03Connor: the
- 51:03Connor: beautiful
- 51:03Connor: Tent
- 51:03Connor: Masters
- 51:03Connor: 10
- 51:05Irene: You
- 51:05Irene: know,
- 51:05Irene: I
- 51:05Irene: think
- 51:05Irene: it's
- 51:05Irene: really
- 51:06Irene: interesting
- 51:06Irene: because
- 51:07Irene: it's
- 51:07Irene: very
- 51:07Irene: easy
- 51:08Irene: when,
- 51:08Irene: and
- 51:08Irene: I
- 51:08Irene: was,
- 51:09Irene: as
- 51:09Irene: I
- 51:09Irene: was
- 51:09Irene: listening
- 51:09Irene: to
- 51:10Irene: you
- 51:10Irene: all,
- 51:10Irene: I
- 51:10Irene: kept
- 51:10Irene: thinking,
- 51:11Irene: you
- 51:11Irene: know,
- 51:11Irene: I
- 51:11Irene: run
- 51:12Irene: the
- 51:12Irene: fields.
- 51:12Irene: I
- 51:13Irene: have
- 51:13Irene: 20
- 51:13Irene: tents.
- 51:14Irene: It's
- 51:14Irene: really
- 51:14Irene: easy
- 51:14Irene: for
- 51:15Irene: me
- 51:15Irene: to
- 51:15Irene: manage
- 51:15Irene: the
- 51:16Irene: guest
- 51:16Irene: experience
- 51:17Irene: a
- 51:17Irene: lot
- 51:17Irene: of
- 51:17Irene: things
- 51:17Irene: that
- 51:17Irene: we
- 51:17Irene: just
- 51:18Irene: talked
- 51:18Irene: about.
- 51:19Irene: You
- 51:19Irene: know,
- 51:19Irene: we
- 51:19Irene: have
- 51:19Irene: a
- 51:19Irene: checklist
- 51:20Irene: that
- 51:20Irene: we
- 51:20Irene: go
- 51:21Irene: through
- 51:21Irene: when
- 51:21Irene: they
- 51:21Irene: check
- 51:21Irene: into
- 51:22Irene: their
- 51:22Irene: tents
- 51:22Irene: and
- 51:22Irene: it's
- 51:23Irene: like,
- 51:23Irene: listen,
- 51:23Irene: if
- 51:23Irene: you
- 51:24Irene: leave
- 51:24Irene: cheese
- 51:24Irene: out
- 51:24Irene: on
- 51:25Irene: your
- 51:25Irene: desk,
- 51:25Irene: Tui's
- 51:26Irene: gonna
- 51:26Irene: show
- 51:26Irene: up.
- 51:26Irene: I
- 51:27Irene: mean,
- 51:27Irene: it's
- 51:27Irene: like
- 51:27Irene: all
- 51:27Irene: the
- 51:27Irene: things
- 51:28Irene: that
- 51:28Irene: you
- 51:28Irene: would
- 51:29Irene: expect.
- 51:29Irene: But
- 51:29Irene: the
- 51:29Irene: reality
- 51:30Irene: is,
- 51:30Irene: is
- 51:30Irene: that
- 51:30Irene: for
- 51:31Irene: As
- 51:32Irene: and
- 51:32Irene: Ruben,
- 51:32Irene: you
- 51:33Irene: know,
- 51:33Irene: this,
- 51:33Irene: this
- 51:33Irene: industry
- 51:33Irene: is
- 51:34Irene: exploding
- 51:34Irene: as
- 51:35Irene: things
- 51:35Irene: start
- 51:35Irene: to
- 51:35Irene: get
- 51:36Irene: scalable.
- 51:37Irene: You
- 51:38Irene: know,
- 51:38Irene: it's
- 51:38Irene: like
- 51:38Irene: how
- 51:38Irene: do
- 51:38Irene: you
- 51:38Irene: replicate
- 51:39Irene: an
- 51:40Irene: operator
- 51:40Irene: at
- 51:40Irene: 10
- 51:40Irene: different.
- 51:42Irene: And
- 51:43Irene: you
- 51:43Irene: know,
- 51:43Irene: I
- 51:43Irene: think
- 51:43Irene: that
- 51:44Irene: one
- 51:44Irene: of
- 51:44Irene: the
- 51:44Irene: things
- 51:44Irene: that
- 51:44Irene: we're
- 51:45Irene: really
- 51:45Irene: excited
- 51:45Irene: about,
- 51:46Irene: and
- 51:46Irene: I've,
- 51:47Irene: I'm
- 51:47Irene: happy
- 51:47Irene: to
- 51:47Irene: share
- 51:48Irene: anything
- 51:48Irene: and
- 51:48Irene: everything
- 51:49Irene: that
- 51:49Irene: we
- 51:49Irene: have
- 51:49Irene: with
- 51:49Irene: everybody,
- 51:50Irene: is
- 51:50Irene: that
- 51:50Irene: we've
- 51:50Irene: kind
- 51:51Irene: of
- 51:51Irene: came
- 51:51Irene: up
- 51:51Irene: with
- 51:52Irene: some
- 51:52Irene: training
- 51:54Irene: manuals
- 51:55Irene: that
- 51:55Irene: you
- 51:55Irene: could
- 51:56Irene: hand
- 51:56Irene: to
- 51:56Irene: anybody
- 51:57Irene: who
- 51:57Irene: was
- 51:57Irene: kind
- 51:58Irene: and
- 51:58Irene: who
- 51:59Irene: had
- 51:59Irene: a
- 51:59Irene: servant
- 51:59Irene: art,
- 52:00Irene: who
- 52:00Irene: was
- 52:00Irene: one
- 52:00Irene: of
- 52:00Irene: your
- 52:01Irene: employees.
- 52:01Irene: And
- 52:01Irene: you
- 52:02Irene: said,
- 52:02Irene: these
- 52:02Irene: are
- 52:02Irene: the
- 52:03Irene: steps
- 52:03Irene: to
- 52:03Irene: walk
- 52:03Irene: through
- 52:04Irene: to
- 52:04Irene: really
- 52:04Irene: ensure
- 52:05Irene: that
- 52:05Irene: you
- 52:06Irene: were
- 52:06Irene: setting
- 52:08Irene: your
- 52:08Irene: guest
- 52:08Irene: up
- 52:10Irene: for
- 52:10Irene: the
- 52:10Irene: best
- 52:11Irene: experience
- 52:12Irene: by
- 52:12Irene: managing
- 52:13Irene: expectations
- 52:14Irene: from
- 52:15Irene: check-in
- 52:16Irene: while
- 52:16Irene: before
- 52:17Irene: check-in,
- 52:17Irene: right?
- 52:18Irene: Pre-arrival,
- 52:19Irene: arrival
- 52:19Irene: and
- 52:20Irene: then
- 52:20Irene: departure.
- 52:21Irene: And
- 52:21Irene: I
- 52:21Irene: think
- 52:21Irene: that
- 52:21Irene: that's
- 52:22Irene: where
- 52:22Irene: some
- 52:22Irene: of
- 52:22Irene: the
- 52:22Irene: formalization
- 52:23Irene: of
- 52:23Irene: hospitality
- 52:25Irene: is
- 52:25Irene: gonna
- 52:25Irene: be
- 52:25Irene: so
- 52:26Irene: exciting
- 52:26Irene: to
- 52:26Irene: watch
- 52:27Irene: because
- 52:27Irene: operators
- 52:28Irene: are
- 52:28Irene: going
- 52:28Irene: to
- 52:28Irene: have
- 52:28Irene: to
- 52:29Irene: become
- 52:30Irene: much
- 52:30Irene: more
- 52:30Irene: sophisticated,
- 52:32Irene: particularly
- 52:33Irene: if
- 52:33Irene: they
- 52:33Irene: want
- 52:33Irene: to
- 52:33Irene: scale,
- 52:34Irene: because
- 52:34Irene: they
- 52:34Irene: can't
- 52:34Irene: replicate
- 52:35Irene: themselves
- 52:35Irene: at
- 52:35Irene: 20
- 52:36Irene: different
- 52:36Irene: locations.
- 52:39Irene: But
- 52:40Irene: yeah,
- 52:40Irene: we
- 52:40Irene: have
- 52:40Irene: this
- 52:40Irene: checklist
- 52:41Irene: and
- 52:41Irene: it's
- 52:42Irene: literally
- 52:42Irene: hilarious
- 52:42Irene: cuz
- 52:43Irene: somebody's
- 52:43Irene: like,
- 52:44Irene: I,
- 52:45Irene: you
- 52:45Irene: know,
- 52:45Irene: will
- 52:45Irene: follow
- 52:46Irene: up
- 52:46Irene: with
- 52:46Irene: them
- 52:46Irene: just
- 52:46Irene: as
- 52:46Irene: you
- 52:47Irene: described.
- 52:47Irene: And
- 52:47Irene: we're
- 52:47Irene: like,
- 52:48Irene: Hey,
- 52:48Irene: listen,
- 52:48Irene: I
- 52:48Irene: didn't
- 52:49Irene: know
- 52:49Irene: that
- 52:49Irene: there
- 52:49Irene: was
- 52:49Irene: going
- 52:49Irene: to
- 52:50Irene: be
- 52:50Irene: something.
- 52:51Irene: And
- 52:51Irene: then
- 52:51Irene: we're
- 52:51Irene: like,
- 52:51Irene: well,
- 52:52Irene: on
- 52:52Irene: this
- 52:52Irene: day
- 52:53Irene: you
- 52:53Irene: signed
- 52:53Irene: this
- 52:53Irene: piece
- 52:53Irene: of
- 52:54Irene: paperwork
- 52:54Irene: and
- 52:54Irene: you
- 52:54Irene: initialed
- 52:55Irene: next
- 52:55Irene: to
- 52:56Irene: X.
- 52:58Irene: You
- 52:58Irene: know,
- 52:58Irene: and
- 52:58Irene: I'm,
- 52:58Irene: you
- 52:58Irene: know,
- 52:59Irene: and
- 52:59Irene: we
- 52:59Irene: kind
- 52:59Irene: of
- 52:59Irene: make
- 52:59Irene: it
- 52:59Irene: funny.
- 53:00Irene: We're
- 53:00Irene: like,
- 53:00Irene: you
- 53:00Irene: know,
- 53:00Irene: we,
- 53:01Irene: I'm
- 53:01Irene: sure
- 53:01Irene: you
- 53:01Irene: were
- 53:01Irene: so
- 53:02Irene: excited
- 53:02Irene: and
- 53:02Irene: to
- 53:02Irene: eat
- 53:03Irene: your
- 53:03Irene: s'more
- 53:03Irene: that
- 53:03Irene: you
- 53:03Irene: forgot
- 53:04Irene: to
- 53:04Irene: read
- 53:05Irene: exactly
- 53:05Irene: what
- 53:05Irene: you
- 53:05Irene: were
- 53:06Irene: signing.
- 53:06Irene: But
- 53:06Irene: you
- 53:06Irene: know,
- 53:06Irene: you,
- 53:07Irene: it,
- 53:07Irene: it
- 53:08Irene: does
- 53:08Irene: protect
- 53:09Irene: somebody
- 53:09Irene: from
- 53:10Irene: going,
- 53:10Irene: oh,
- 53:10Irene: well,
- 53:11Irene: they
- 53:11Irene: never
- 53:11Irene: even
- 53:11Irene: said
- 53:11Irene: anything
- 53:12Irene: to
- 53:12Irene: me.
- 53:12Irene: You
- 53:12Irene: know,
- 53:12Irene: we're
- 53:12Irene: getting
- 53:12Irene: sophisticated.
- 53:13Irene: It's
- 53:13Irene: a
- 53:13Irene: lot
- 53:14Irene: of
- 53:14Irene: fun.
- 53:14Irene: This
- 53:15Irene: industry
- 53:15Irene: is
- 53:15Irene: incredibly
- 53:16Irene: exciting.
- 53:17Irene: And
- 53:17Irene: to
- 53:17Irene: be
- 53:17Irene: an
- 53:17Irene: operator
- 53:18Irene: in
- 53:18Irene: it
- 53:18Irene: is,
- 53:18Irene: you
- 53:18Irene: know,
- 53:18Irene: I,
- 53:19Irene: I
- 53:19Irene: feel
- 53:19Irene: a
- 53:19Irene: real
- 53:19Irene: privilege.
- 53:22Connor: Super
- 53:22Connor: excited
- 53:23Connor: to
- 53:23Connor: see
- 53:23Connor: where
- 53:23Connor: this
- 53:23Brian: industry
- 53:24Brian: goes.
- 53:24Brian: I
- 53:24Brian: know
- 53:24Brian: we
- 53:24Brian: got
- 53:24Brian: a
- 53:24Brian: couple
- 53:25Brian: minutes
- 53:25Brian: left
- 53:25Brian: here
- 53:25Brian: before
- 53:25Brian: we
- 53:25Brian: gotta
- 53:26Brian: wrap
- 53:26Brian: up.
- 53:26Connor: I
- 53:26Connor: feel.
- 53:27Connor: As
- 53:27Connor: always,
- 53:28Connor: I
- 53:28Brian: feel
- 53:28Brian: like
- 53:28Brian: I
- 53:28Brian: say
- 53:28Brian: we
- 53:29Brian: talked
- 53:29Brian: for
- 53:29Brian: two
- 53:29Brian: or
- 53:29Brian: three
- 53:29Brian: hours
- 53:29Brian: about
- 53:30Brian: some
- 53:30Brian: of
- 53:30Brian: these
- 53:30Brian: subjects,
- 53:30Brian: right?
- 53:31Brian: I
- 53:31Brian: mean,
- 53:31Brian: we're
- 53:32Brian: here
- 53:32Brian: at
- 53:32Brian: the
- 53:33Brian: AR
- 53:33Brian: again,
- 53:34Brian: you
- 53:34Brian: know,
- 53:34Brian: national
- 53:34Brian: Hospitality
- 53:35Brian: Conference
- 53:35Brian: and
- 53:35Brian: Expo.
- 53:36Brian: They've
- 53:36Brian: been
- 53:36Brian: talking
- 53:36Brian: about
- 53:36Brian: things
- 53:36Brian: like
- 53:37Brian: EVs
- 53:37Brian: and
- 53:37Brian: how
- 53:37Brian: the
- 53:37Brian: industry
- 53:38Brian: is
- 53:38Brian: gonna
- 53:38Brian: change.
- 53:40Brian: We
- 53:40Brian: had
- 53:40Brian: a
- 53:40Brian: great
- 53:40Brian: session
- 53:40Brian: at
- 53:40Brian: the
- 53:41Brian: grandpa
- 53:41Brian: show
- 53:41Brian: in
- 53:41Brian: October
- 53:42Brian: about
- 53:42Brian: off
- 53:42Brian: grid
- 53:43Brian: solutions
- 53:44Brian: and
- 53:44Brian: just
- 53:44Brian: all
- 53:46Brian: of
- 53:46Brian: new
- 53:46Brian: ideas
- 53:46Brian: and
- 53:46Brian: things
- 53:46Brian: are
- 53:47Brian: changing.
- 53:47Brian: You.
- 53:47Brian: I've
- 53:47Brian: got
- 53:47Brian: on
- 53:47Brian: my
- 53:47Brian: phone
- 53:48Brian: pulled
- 53:48Brian: up
- 53:48Brian: here
- 53:48Brian: as
- 53:48Brian: well,
- 53:49Brian: looking
- 53:49Brian: at
- 53:49Brian: the
- 53:49Brian: outdoor
- 53:50Brian: recreation
- 53:51Brian: economy.
- 53:52Brian: Released
- 53:52Brian: the
- 53:52Brian: report
- 53:52Brian: today
- 53:53Brian: that
- 53:53Brian: says
- 53:53Brian: outdoor
- 53:53Brian: recreation
- 53:54Brian: accommodated
- 53:54Brian: for
- 53:54Brian: 1.9%
- 53:56Brian: of
- 53:56Brian: the
- 53:56Brian: total
- 53:56Brian: GDP
- 53:57Brian: for
- 53:57Brian: the
- 53:57Brian: United
- 53:58Brian: States
- 54:03Brian: for
- 54:04Brian: outdoor
- 54:04Brian: recreation,
- 54:06Brian: Michigan.
- 54:06Brian: So
- 54:08Brian: just
- 54:08Brian: huge.
- 54:09Brian: It
- 54:09Brian: continues
- 54:10Brian: to
- 54:10Brian: grow.
- 54:10Brian: Glamping
- 54:11Brian: is
- 54:11Brian: obviously
- 54:11Brian: part
- 54:11Brian: of
- 54:11Brian: that
- 54:11Brian: or
- 54:12Brian: be
- 54:12Brian: part
- 54:12Brian: of
- 54:12Brian: that,
- 54:12Brian: but
- 54:13Brian: it's
- 54:13Brian: just
- 54:13Brian: really
- 54:13Brian: exciting
- 54:13Brian: to
- 54:13Brian: be
- 54:13Brian: part
- 54:14Brian: of
- 54:14Brian: this
- 54:14Brian: industry
- 54:14Brian: and
- 54:14Brian: see
- 54:14Brian: how
- 54:15Brian: it's
- 54:15Brian: gonna
- 54:15Brian: change.
- 54:16Brian: And
- 54:17Brian: we're
- 54:17Brian: just
- 54:17Brian: in
- 54:17Brian: the
- 54:17Brian: beginning.
- 54:19Connor: Yeah.
- 54:19Connor: And
- 54:19Connor: it's,
- 54:20Connor: it's
- 54:20Connor: been
- 54:20Connor: interesting
- 54:21Connor: too,
- 54:21Connor: coming
- 54:21Connor: from
- 54:21Connor: a
- 54:22Connor: glamping
- 54:22Connor: background
- 54:23Connor: and
- 54:23Connor: kind
- 54:24Connor: of
- 54:24Connor: being
- 54:24Connor: at
- 54:24Connor: the
- 54:24Connor: glamping
- 54:25Connor: show.
- 54:25Connor: Everybody's
- 54:25Connor: very,
- 54:26Connor: I
- 54:26Connor: think,
- 54:27Connor: well
- 54:27Connor: informed
- 54:28Connor: and
- 54:28Connor: educated
- 54:28Connor: and
- 54:29Connor: following
- 54:29Connor: the
- 54:29Connor: trends
- 54:29Connor: and
- 54:29Connor: glamping
- 54:30Connor: to
- 54:30Connor: coming
- 54:31Connor: to
- 54:31Connor: Ar
- 54:31Connor: Vic,
- 54:32Connor: which
- 54:32Connor: is,
- 54:33Connor: it's,
- 54:33Connor: it's
- 54:33Connor: a
- 54:34Connor: great
- 54:34Connor: show.
- 54:34Connor: And
- 54:34Connor: it's,
- 54:34Connor: it's
- 54:35Connor: predominantly
- 54:36Connor: RV
- 54:36Connor: and
- 54:36Connor: Campground
- 54:36Connor: owners
- 54:37Connor: that
- 54:37Connor: are,
- 54:37Connor: are
- 54:37Connor: at
- 54:37Connor: this.
- 54:38Connor: So
- 54:38Connor: these
- 54:38Connor: are
- 54:39Connor: all
- 54:39Connor: operators.
- 54:40Connor: These
- 54:40Connor: are
- 54:40Connor: all
- 54:40Connor: people
- 54:40Connor: that
- 54:41Connor: have
- 54:41Connor: run
- 54:41Connor: successful
- 54:42Connor: businesses
- 54:43Connor: and
- 54:43Connor: they
- 54:43Connor: have
- 54:43Connor: established
- 54:44Connor: resorts
- 54:45Connor: and,
- 54:45Connor: and
- 54:45Connor: they're
- 54:46Connor: starting
- 54:46Connor: to
- 54:47Connor: kind
- 54:47Connor: of
- 54:47Connor: wake
- 54:47Connor: up
- 54:47Connor: to
- 54:47Connor: that
- 54:47Connor: too
- 54:48Connor: and
- 54:48Connor: going,
- 54:49Connor: you
- 54:49Connor: know,
- 54:50Connor: what's
- 54:50Connor: this
- 54:50Connor: glamping
- 54:51Connor: thing?
- 54:51Connor: And
- 54:52Connor: or
- 54:53Connor: yeah,
- 54:53Connor: they
- 54:54Connor: were
- 54:54Connor: talking
- 54:54Connor: about
- 54:54Connor: that
- 54:54Connor: like
- 54:55Connor: two
- 54:55Connor: years
- 54:55Connor: ago.
- 54:55Connor: And
- 54:55Connor: I
- 54:56Connor: remember
- 54:56Connor: thinking,
- 54:57Connor: oh,
- 54:58Connor: well,
- 54:58Connor: it'll
- 54:58Connor: never
- 54:58Connor: last.
- 54:59Connor: And,
- 54:59Connor: and
- 55:00Connor: now
- 55:00Connor: every
- 55:00Connor: other
- 55:00Connor: Campground
- 55:01Connor: around
- 55:01Connor: us
- 55:01Connor: has
- 55:01Connor: at
- 55:02Connor: the
- 55:02Connor: cabins
- 55:02Connor: and
- 55:03Connor: covered
- 55:03Connor: wagons
- 55:04Connor: and
- 55:04Connor: tenants
- 55:05Connor: and
- 55:06Connor: we,
- 55:06Connor: we
- 55:06Connor: gotta
- 55:06Connor: get
- 55:07Connor: with
- 55:07Connor: the
- 55:07Connor: program.
- 55:07Connor: So
- 55:07Connor: it's,
- 55:08Connor: it's
- 55:08Connor: been
- 55:08Connor: really.
- 55:09Connor: Kind
- 55:09Connor: of
- 55:09Connor: cool
- 55:10Connor: to,
- 55:10Connor: to
- 55:10Connor: see
- 55:11Connor: the
- 55:11Connor: shift
- 55:11Connor: in
- 55:11Connor: the
- 55:11Connor: perspective
- 55:12Connor: here.
- 55:12Connor: As,
- 55:13Connor: as
- 55:13Connor: all
- 55:13Connor: these
- 55:13Connor: Campground
- 55:14Connor: owners
- 55:14Connor: are,
- 55:15Connor: are
- 55:15Connor: fully
- 55:15Connor: embracing
- 55:16Connor: glamping
- 55:16Connor: now
- 55:17Connor: and,
- 55:17Connor: and
- 55:18Connor: not
- 55:19Connor: just,
- 55:20Connor: you
- 55:20Connor: know,
- 55:20Connor: dipping
- 55:20Connor: a
- 55:20Connor: toe
- 55:21Connor: in
- 55:21Connor: and
- 55:21Connor: not,
- 55:22Connor: oh,
- 55:22Connor: we'll
- 55:22Connor: try
- 55:22Connor: one
- 55:23Connor: or
- 55:23Connor: two.
- 55:23Connor: No,
- 55:23Connor: they're
- 55:24Connor: coming
- 55:24Connor: in
- 55:24Connor: and
- 55:24Connor: they're
- 55:24Connor: putting
- 55:24Connor: 20
- 55:25Connor: in
- 55:25Connor: their
- 55:26Connor: parks.
- 55:28Connor: Well,
- 55:28Brian: we
- 55:28Brian: got
- 55:29Brian: a
- 55:29Brian: couple
- 55:29Brian: minutes
- 55:30Brian: here.
- 55:30Brian: Any
- 55:30Brian: final
- 55:30Brian: thoughts
- 55:31Brian: from
- 55:31Brian: Ruben,
- 55:31Brian: Irene,
- 55:32Steven: Connor,
- 55:33Steven: Zach,
- 55:39Ruben: or
- 55:39Ruben: we're
- 55:39Ruben: just
- 55:39Ruben: lagging?
- 55:40Ruben: No,
- 55:40Ruben: I
- 55:40Ruben: think
- 55:40Ruben: we
- 55:40Ruben: covered
- 55:40Ruben: a
- 55:41Ruben: lot.
- 55:41Ruben: Thanks
- 55:41Ruben: for
- 55:42Ruben: thanks
- 55:42Ruben: for
- 55:42Ruben: taking
- 55:42Ruben: the
- 55:42Ruben: time
- 55:43Ruben: to
- 55:43Ruben: connect
- 55:43Ruben: today.
- 55:43Ruben: That
- 55:43Ruben: was
- 55:44Ruben: a,
- 55:45Ruben: as
- 55:45Ruben: always
- 55:45Ruben: a
- 55:45Ruben: good
- 55:45Ruben: conversation
- 55:46Ruben: solving
- 55:47Ruben: glamping
- 55:48Ruben: theoretical
- 55:48Ruben: issues,
- 55:49Ruben: one,
- 55:49Ruben: one
- 55:49Ruben: month
- 55:50Ruben: at
- 55:50Ruben: a
- 55:50Ruben: time.
- 55:50Connor: So
- 55:52Connor: thank
- 55:52Connor: you
- 55:52Connor: guys.
- 55:53Connor: Gotta
- 55:53Connor: be
- 55:53Connor: better.
- 55:53Connor: Next,
- 55:54Connor: next
- 55:54Connor: next
- 55:55Brian: year,
- 55:55Brian: next
- 55:55Brian: month.
- 55:55Brian: We'll
- 55:55Brian: try
- 55:56Brian: not
- 55:56Brian: to
- 55:56Ruben: have
- 55:56Ruben: background
- 55:57Ruben: noise
- 55:57Ruben: here.
- 55:58Ruben: No,
- 55:58Ruben: that's
- 55:59Ruben: what
- 55:59Ruben: we'll
- 55:59Ruben: do
- 55:59Ruben: every
- 55:59Ruben: single
- 55:59Ruben: time.
- 56:00Ruben: Now,
- 56:00Ruben: everybody
- 56:00Ruben: will
- 56:00Ruben: have
- 56:00Ruben: to
- 56:00Ruben: bring
- 56:01Ruben: their
- 56:01Ruben: Their
- 56:01Ruben: own
- 56:01Ruben: front
- 56:02Ruben: loader.
- 56:03Ruben: You
- 56:03Ruben: don't
- 56:03Ruben: have
- 56:03Ruben: a
- 56:04Ruben: forklift,
- 56:04Ruben: you
- 56:04Ruben: can't
- 56:04Ruben: hop
- 56:05Ruben: on
- 56:05Ruben: the
- 56:05Ruben: call.
- 56:06Brian: It
- 56:06Brian: might
- 56:07Brian: work.
- 56:07Brian: It
- 56:08Brian: would
- 56:08Brian: at
- 56:08Brian: least
- 56:08Brian: match
- 56:08Brian: people.
- 56:08Brian: We
- 56:09Brian: would
- 56:09Brian: set
- 56:09Brian: expectations,
- 56:10Brian: right?
- 56:10Brian: That's
- 56:10Brian: important
- 56:11Brian: thing.
- 56:11Brian: So
- 56:11Brian: there
- 56:12Brian: we
- 56:12Brian: go.
- 56:12Brian: We're
- 56:12Brian: communicating
- 56:12Brian: with
- 56:12Brian: people.
- 56:13Brian: So
- 56:13Brian: thank
- 56:13Brian: you
- 56:13Brian: guys.
- 56:14Brian: I
- 56:14Brian: really
- 56:14Brian: appreciate
- 56:14Brian: you
- 56:14Brian: joining
- 56:15Brian: us
- 56:15Brian: again
- 56:15Brian: for
- 56:15Brian: another
- 56:15Brian: episode
- 56:16Brian: of
- 56:16Brian: NC
- 56:16Brian: Fireside
- 56:17Brian: Chats
- 56:17Brian: glamping
- 56:18Brian: episode.
- 56:18Brian: Again,
- 56:19Brian: we're
- 56:19Brian: here
- 56:19Brian: at
- 56:19Brian: ar
- 56:19Brian: o
- 56:20Brian: c.
- 56:20Brian: There's
- 56:20Brian: so
- 56:20Brian: many
- 56:21Brian: just
- 56:21Brian: amazing
- 56:21Brian: things
- 56:22Brian: that
- 56:22Brian: happen
- 56:23Brian: in
- 56:23Brian: this
- 56:23Brian: industry.
- 56:24Brian: Part
- 56:24Brian: of
- 56:24Brian: all
- 56:24Brian: these
- 56:24Brian: educational
- 56:25Brian: sessions,
- 56:25Brian: the
- 56:25Brian: expo,
- 56:26Brian: aa
- 56:26Brian: expo
- 56:28Brian: work
- 56:28Brian: with
- 56:28Brian: them
- 56:28Brian: on
- 56:28Brian: the
- 56:28Brian: American
- 56:29Brian: North
- 56:29Brian: American
- 56:30Brian: Court,
- 56:31Brian: and
- 56:31Brian: I'm
- 56:31Brian: sure
- 56:31Brian: they're
- 56:32Brian: gonna
- 56:32Brian: cover
- 56:32Brian: that
- 56:33Brian: during
- 56:33Brian: their
- 56:33Brian: conference
- 56:33Brian: here
- 56:33Brian: in
- 56:34Brian: Orlando
- 56:34Brian: too.
- 56:34Brian: Hopefully
- 56:34Brian: everybody's
- 56:35Brian: safe
- 56:35Brian: in
- 56:35Brian: Orlando
- 56:35Brian: with
- 56:36Brian: a
- 56:37Brian: that's
- 56:37Brian: coming
- 56:37Brian: over
- 56:37Brian: us.
- 56:37Brian: And
- 56:38Brian: again,
- 56:38Brian: we'll
- 56:38Brian: see
- 56:38Brian: you
- 56:38Brian: guys
- 56:39Brian: here
- 56:39Brian: in
- 56:39Brian: a
- 56:39Brian: month
- 56:39Brian: year
- 56:40Brian: back
- 56:41Brian: with
- 56:41Brian: us
- 56:41Brian: again
- 56:41Brian: moving
- 56:41Brian: in
- 56:41Brian: Irene,
- 56:42Brian: Connor
- 56:43Brian: and
- 56:43Brian: Zach.
- 56:43Brian: So
- 56:43Brian: thank
- 56:43Brian: you
- 56:43Ruben: guys.
- 56:44Connor: Take
- 56:44Connor: care.
- 56:45Connor: Thanks
- 56:45Connor: everyone.
- 56:45Connor: Thanks.
- 56:46Connor: Bye