Latest / Omni Talk Retail / The AI Search Revolution | Fast Five Shorts
Transcript
- 0:00A
- 0:00new
- 0:00survey
- 0:00has
- 0:01revealed,
- 0:01Chris,
- 0:01that
- 0:02almost
- 0:02half
- 0:02of
- 0:02AI
- 0:03search
- 0:03tool
- 0:03users
- 0:04prefer
- 0:05them
- 0:05to
- 0:05Google.
- 0:06According
- 0:06to
- 0:06ChainStorage,
- 0:08a
- 0:08new
- 0:08report
- 0:08from
- 0:09the
- 0:09SEO
- 0:09agency
- 0:10Ethical,
- 0:11Google
- 0:12remains
- 0:12the
- 0:12dominant
- 0:13search
- 0:13platform
- 0:13with
- 0:1386%
- 0:14of
- 0:14survey
- 0:15respondents
- 0:15in
- 0:15the
- 0:16US
- 0:16and
- 0:17the
- 0:17United
- 0:17Kingdom
- 0:18are
- 0:18using
- 0:18it
- 0:19to
- 0:19find
- 0:19information.
- 0:20However,
- 0:21AI
- 0:21powered
- 0:22search
- 0:22tools
- 0:22are
- 0:22widely
- 0:23adopted
- 0:23with
- 0:2481%
- 0:24of
- 0:24participants
- 0:25using
- 0:25using
- 0:26them
- 0:26in
- 0:26the
- 0:26past
- 0:27three
- 0:27months.
- 0:28Younger
- 0:28consumers,
- 0:2963%
- 0:31of
- 0:31Gen
- 0:31Z
- 0:31and
- 0:3268%
- 0:33of
- 0:33millennials
- 0:33use
- 0:34AI
- 0:34tools
- 0:35frequently,
- 0:35compared
- 0:36to
- 0:36less
- 0:36than
- 0:37half.
- 0:3746%
- 0:38of
- 0:39baby
- 0:39boomers.
- 0:40Almost
- 0:4045%
- 0:41of
- 0:41those
- 0:41surveyed
- 0:42say
- 0:43that
- 0:43AI
- 0:43tools
- 0:44provide
- 0:44a
- 0:44superior
- 0:45experience
- 0:45to
- 0:45Google
- 0:46in
- 0:46terms
- 0:46of
- 0:46speed
- 0:46and
- 0:47clarity,
- 0:47with
- 0:4715%
- 0:48saying
- 0:49it
- 0:49is,
- 0:49quote,
- 0:50much
- 0:50better
- 0:51than
- 0:52and
- 0:5229%
- 0:53saying
- 0:53it
- 0:54is
- 0:54slightly
- 0:55better.
- 0:56I
- 0:57got
- 0:57one
- 0:57more.
- 0:58Nearly
- 0:5960%.
- 1:00Nearly
- 1:0160%
- 1:01of
- 1:02respondents
- 1:02told
- 1:02Ethical
- 1:03that
- 1:03they
- 1:03use
- 1:03AI
- 1:04tools
- 1:04to
- 1:05research
- 1:05products
- 1:05or
- 1:06services
- 1:06before
- 1:07buying.
- 1:0760%
- 1:08though,
- 1:08that's
- 1:09a
- 1:09lot.
- 1:09Yes.
- 1:10Chris,
- 1:10are
- 1:10you
- 1:10surprised
- 1:11that
- 1:11almost
- 1:11half
- 1:11of
- 1:12AI
- 1:12search
- 1:12tool
- 1:13users
- 1:13prefer
- 1:14them
- 1:15to
- 1:15Google
- 1:15and
- 1:15AI
- 1:16search
- 1:16tools
- 1:16as
- 1:16we're
- 1:17talking
- 1:17about
- 1:17it?
- 1:17ChatGPT
- 1:18perplexity.
- 1:20Yeah,
- 1:21Gemini.
- 1:22Whatever
- 1:22you
- 1:22want
- 1:22to.
- 1:24Whatever
- 1:24your
- 1:24flavor
- 1:25is.
- 1:25Whatever
- 1:25your
- 1:25flavor
- 1:26is.
- 1:26Whatever
- 1:26your
- 1:26flavor
- 1:26is.
- 1:26Yes.
- 1:27I'm
- 1:28not
- 1:28surprised.
- 1:28Yeah.
- 1:28Are
- 1:29you
- 1:29surprised?
- 1:29No,
- 1:30no,
- 1:30I'm
- 1:30not
- 1:30surprised.
- 1:30Not
- 1:30at
- 1:31all.
- 1:31And
- 1:32I
- 1:32mean,
- 1:32just
- 1:32the
- 1:32amount
- 1:33of
- 1:33times
- 1:33my
- 1:33mother
- 1:33and
- 1:34my
- 1:34wife
- 1:34and
- 1:34my
- 1:34friends
- 1:35use
- 1:35it.
- 1:35Like,
- 1:35I'm
- 1:36not
- 1:36surprised
- 1:36by
- 1:36this
- 1:36at
- 1:36all.
- 1:37My
- 1:37big
- 1:37question
- 1:37for
- 1:37me,
- 1:38and
- 1:38I'm
- 1:38curious
- 1:39about
- 1:39this
- 1:39because
- 1:39I've
- 1:39seen
- 1:40a
- 1:40lot
- 1:40of
- 1:40people
- 1:40start
- 1:40to
- 1:41poo
- 1:41poo
- 1:41this
- 1:42on
- 1:42LinkedIn,
- 1:43particularly
- 1:43some
- 1:43people
- 1:44that
- 1:44I
- 1:44really
- 1:44respect.
- 1:44I'm
- 1:45not
- 1:45gonna
- 1:45call
- 1:45them
- 1:45out
- 1:45here.
- 1:46Cause
- 1:46I
- 1:46want
- 1:46to
- 1:46actually
- 1:47talk
- 1:47to
- 1:47them
- 1:47first
- 1:47before
- 1:48I
- 1:48do.
- 1:48But
- 1:49they've
- 1:49been
- 1:49poo
- 1:49poohing
- 1:49the
- 1:50movement
- 1:50towards
- 1:50agentic
- 1:51AI.
- 1:51And
- 1:51so
- 1:51what
- 1:51I
- 1:51think
- 1:51is
- 1:51really
- 1:52interesting
- 1:52about
- 1:52this
- 1:52is
- 1:52the
- 1:53agentic
- 1:53AI
- 1:53movement.
- 1:54We're
- 1:54not
- 1:54even
- 1:54in
- 1:54any
- 1:55one
- 1:55of
- 1:55that
- 1:55yet.
- 1:56And
- 1:56that
- 1:57potentially
- 1:57is
- 1:57still
- 1:58going
- 1:58to
- 1:58happen.
- 1:59So
- 1:59depending
- 1:59on
- 1:59how
- 1:59that
- 2:00takes
- 2:00off,
- 2:01this
- 2:01will
- 2:01amplify
- 2:02those
- 2:02numbers
- 2:03even
- 2:03more
- 2:03as
- 2:04people
- 2:04get
- 2:04acclimated
- 2:05to
- 2:05what
- 2:05that
- 2:06is,
- 2:06how
- 2:06it
- 2:06works
- 2:07and
- 2:07what
- 2:07it
- 2:07can
- 2:07do
- 2:07for
- 2:08you.
- 2:08Right.
- 2:09So
- 2:10I'm
- 2:10buying
- 2:11this
- 2:11headline.
- 2:11I
- 2:12think
- 2:12it's
- 2:12very
- 2:12important.
- 2:12It's
- 2:13very
- 2:13disruptive
- 2:14and
- 2:14it's
- 2:14only
- 2:14going
- 2:14to
- 2:14become
- 2:15more
- 2:15disruptive.
- 2:16And
- 2:16to
- 2:16all
- 2:16the
- 2:16naysayers
- 2:17out
- 2:17there,
- 2:17I'd
- 2:17say
- 2:17I
- 2:18want
- 2:18to
- 2:18discount
- 2:18this
- 2:18so
- 2:18fast.
- 2:19I
- 2:19know
- 2:19you're.
- 2:19I
- 2:19think
- 2:20you're
- 2:20kind
- 2:20of
- 2:20risking
- 2:20things
- 2:20a
- 2:21little
- 2:21bit
- 2:21there.
- 2:21I'd
- 2:22be
- 2:22hedging
- 2:22on
- 2:22this.
- 2:23Yeah,
- 2:23well.
- 2:23And
- 2:24you
- 2:24can't
- 2:24even
- 2:24transact
- 2:25in
- 2:25some
- 2:25of
- 2:26these
- 2:26yet.
- 2:26Like
- 2:26that's
- 2:27the
- 2:27thing
- 2:27too.
- 2:27Like
- 2:28they're
- 2:28already
- 2:28getting
- 2:28this
- 2:29much
- 2:29traffic
- 2:29when
- 2:29you
- 2:30can't
- 2:30even
- 2:30just
- 2:30click
- 2:31and
- 2:31buy
- 2:31in
- 2:31all
- 2:31of
- 2:32them
- 2:32yet.
- 2:32So
- 2:32I
- 2:32think
- 2:33as
- 2:33you
- 2:33as
- 2:33that,
- 2:34that
- 2:34process
- 2:35becomes
- 2:35more
- 2:36fluid
- 2:37and
- 2:37you
- 2:37can
- 2:37do
- 2:37that
- 2:38without
- 2:38having
- 2:38to
- 2:39leave
- 2:39that,
- 2:39that
- 2:40search
- 2:40engine.
- 2:41I
- 2:41think
- 2:41that's
- 2:42really
- 2:42where
- 2:42things
- 2:43are
- 2:43going
- 2:43to
- 2:43continue
- 2:43to
- 2:44light
- 2:44up.
- 2:44And
- 2:45the
- 2:45other
- 2:45thing,
- 2:46and
- 2:46I'm
- 2:46teasing,
- 2:46we
- 2:46have
- 2:47an
- 2:47amazing
- 2:48podcast
- 2:48coming
- 2:48up
- 2:49with
- 2:49David
- 2:49Dorff
- 2:50next
- 2:50week
- 2:51of
- 2:51Amazon
- 2:52the
- 2:52Other
- 2:52Time.
- 2:53The
- 2:53Other
- 2:53Time
- 2:54I
- 2:54want
- 2:54to
- 2:54look
- 2:54back
- 2:54at
- 2:55this
- 2:55data,
- 2:55Chris,
- 2:55is
- 2:56after
- 2:56the
- 2:56holidays,
- 2:57because
- 2:57I'm
- 2:58curious
- 2:58now
- 2:58that
- 2:58we've
- 2:59had
- 2:59ChatGPT
- 3:00or
- 3:01large
- 3:01language
- 3:03search
- 3:03in
- 3:03all
- 3:03of
- 3:03our
- 3:04lives
- 3:04for
- 3:04over
- 3:04a
- 3:05year,
- 3:05pretty
- 3:06widely
- 3:06adopted.
- 3:07Oh
- 3:07yeah.
- 3:08Now
- 3:08I'm
- 3:08curious
- 3:09to
- 3:09see
- 3:09how
- 3:09much
- 3:09this
- 3:10increases
- 3:11after
- 3:11the
- 3:11holidays
- 3:12and
- 3:12during
- 3:13gift
- 3:13giving
- 3:13season,
- 3:14because
- 3:15I
- 3:15would
- 3:15venture
- 3:15to
- 3:15guess
- 3:16that
- 3:16we're
- 3:16going
- 3:16to
- 3:16start
- 3:17to
- 3:17see
- 3:17even
- 3:17more
- 3:17adoption
- 3:18as
- 3:18more
- 3:19people
- 3:19start
- 3:19to
- 3:20use
- 3:20this
- 3:20because
- 3:20it's
- 3:21so
- 3:22valuable.
- 3:23It's
- 3:23a
- 3:24much
- 3:24better
- 3:24experience.
- 3:25You
- 3:26get
- 3:26much
- 3:26better
- 3:26results.
- 3:27The
- 3:27only
- 3:27missing
- 3:28link
- 3:28for
- 3:28me
- 3:28right
- 3:28now
- 3:29is
- 3:29that
- 3:29transacting
- 3:30in
- 3:30the
- 3:30market.
- 3:31Yeah.
- 3:31And
- 3:31that's
- 3:31going
- 3:31to
- 3:31come
- 3:32now,
- 3:32whether
- 3:32the
- 3:32agentic
- 3:33part,
- 3:33how
- 3:33that
- 3:33plays
- 3:34into
- 3:34it
- 3:34and
- 3:34how
- 3:34that
- 3:34disruptive
- 3:35that
- 3:35is.
- 3:35Yes,
- 3:35but
- 3:36that's
- 3:36a
- 3:36great
- 3:36point.
- 3:36Yeah.
- 3:36Like,
- 3:37you
- 3:37know,
- 3:37holiday
- 3:38shopping,
- 3:38E
- 3:38commerce
- 3:39always
- 3:39increases
- 3:40during
- 3:40the
- 3:40holidays.
- 3:41Every
- 3:41year.
- 3:41The
- 3:41percentage
- 3:42of
- 3:42commerce
- 3:43that
- 3:43goes
- 3:43to
- 3:43E
- 3:43commerce
- 3:44always
- 3:44goes
- 3:44up.
- 3:44Well,
- 3:45even
- 3:45Ryan
- 3:45Hamburger
- 3:46yesterday
- 3:46from
- 3:46Instacart
- 3:47who
- 3:47we
- 3:47interviewed,
- 3:48I
- 3:48mean,
- 3:48one
- 3:48thing
- 3:49about
- 3:49it,
- 3:49one
- 3:50thing
- 3:50that
- 3:50occurred
- 3:50to
- 3:50me
- 3:50there
- 3:50is
- 3:51it's
- 3:51like
- 3:51they
- 3:51are
- 3:52already
- 3:52thinking.
- 3:52If
- 3:52you
- 3:53aren't
- 3:53thinking
- 3:54about
- 3:54how
- 3:55you're
- 3:55going
- 3:55to
- 3:56prepare
- 3:56for
- 3:56a
- 3:57world
- 3:57where
- 3:57agents
- 3:57are
- 3:58shopping
- 3:58on
- 3:58behalf
- 3:58of
- 3:59your
- 3:59customers
- 3:59and
- 4:00customers
- 4:00are
- 4:00still
- 4:01shopping,
- 4:01you,
- 4:02you're
- 4:02going
- 4:02to
- 4:02be
- 4:02in
- 4:02a
- 4:03whole
- 4:03heap
- 4:03of
- 4:03trouble,
- 4:04I
- 4:04think
- 4:04come,
- 4:05you
- 4:05know,
- 4:05even
- 4:05six
- 4:06months
- 4:06or
- 4:06a
- 4:06year
- 4:07from
- 4:07now,
- 4:07you
- 4:07know.
- 4:07And
- 4:08newsflash,
- 4:08there's
- 4:08in
- 4:09my
- 4:09opinion
- 4:09there's
- 4:09no
- 4:10surprise
- 4:10that
- 4:10Instacart
- 4:11CEO
- 4:11Chris
- 4:11Rogers
- 4:12was
- 4:12out
- 4:12in
- 4:12the
- 4:12media
- 4:13this
- 4:13week
- 4:13saying
- 4:13that
- 4:13retailers
- 4:14need
- 4:14to
- 4:15keep
- 4:15their
- 4:15prices
- 4:16the
- 4:16same
- 4:16in
- 4:16store
- 4:17as
- 4:17they
- 4:17are
- 4:17on
- 4:17Instacart.
- 4:18And
- 4:18why
- 4:18is
- 4:18that?
- 4:19Because
- 4:19of
- 4:19the
- 4:19eventuality
- 4:20of
- 4:20agentic
- 4:21AI
- 4:21coming,
- 4:22because
- 4:22they're
- 4:22going
- 4:22to
- 4:22get
- 4:22stripped
- 4:23away
- 4:23if
- 4:23they
- 4:24don't
- 4:24do
- 4:24that.
- 4:24So
- 4:25they're
- 4:25preparing
- 4:25for
- 4:25that
- 4:26eventuality,
- 4:26at
- 4:27least
- 4:27as
- 4:27part
- 4:27of
- 4:27the
- 4:27reasoning
- 4:28for
- 4:28that.