Ep. 67 - LIVE from FTT Payments with Protect Group: Refund Protection, Ghost Debt, and the Next Evolution of Embedded Finance
Live from FTT Payments, Grant Evans is joined by guest co-host Dwayne Gefferie for a conversation with Sarah Gorton, Financial Services Lead at Protect Group, exploring how embedded protection products are beginning to reshape the economics of payments and commerce.Sarah explains how refund protection can move payments beyond pure infrastructure and into a genuine revenue and conversion driver for merchants. The discussion dives into the idea of the “triple win” in embedded finance, reducing booking anxiety for consumers, improving merchant margins, and creating better commercial outcomes…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.