Latest / The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business
How Toyota Fixed the Supplier Trust Crisis
Toyota’s production system is legendary, but a recent surge in supplier defects revealed a hidden fragility: the pressure to squeeze margins was eroding quality. We trace how Toyota shifted from punitive audits to collaborative capacity building, partnering directly with tier-two suppliers to stabilize their supply chain. This isn’t just about cars; it’s a masterclass in why treating suppliers as partners rather than vendors protects your bottom line during inflationary shocks. Lucas and Luna break down the specific operational changes that turned a liability into a competitive moat…
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